<p><strong>Overview</strong></p><p>This is an immediate start as early as 3/23/26.</p><p><br></p><p>The Family Law Intake Specialist will be the first point of contact for clients seeking legal assistance in family law matters they are responsible for managing and prioritizing multiple tasks while maintaining a high level of professionalism. The Family Law Intake Specialist collaborates with attorneys and other team members to ensure a seamless client experience. This role requires strong communication skills, and the ability to manage sensitive information with confidentiality.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Initial Client Contact:</strong></p><p>• Answering inquiries via phone, email, or web with empathy and professionalism.</p><p>• Conducting interviews to gather essential details about marital history, assets, and custody concerns to determine if a case is a good fit.</p><p>• Provide clients with information about our services, processes, and expectations.</p><p>Information Gathering:</p><p>• Collecting essential client details (e.g., marriage dates, assets, child information) to help attorneys prepare.</p><p>• Document and organize client information, ensuring accuracy and compliance with legal standards</p><p><br></p><p><strong>Case Management & Scheduling:</strong></p><p>• Entering data into systems and managing attorney calendars to reduce missed consultations.</p><p>• Maintaining supportive, consistent communication to keep prospects engaged during the stressful decision-making phase.</p><p>• Schedule appointments for attorneys and follow up with clients, as necessary.</p><p><br></p><p><strong>Administrative Tasks:</strong></p><p>• Conduct potential client conflict checks and follow-ups.</p><p>• Manage new client intakes, follow up on incomplete questionnaire information, and confirm appointments.</p><p>• Send Zoom links, distribute Limited Consultation Agreements, and prepare engagement letters.</p><p>• Ensure proper collection and handling of retainer fees and unpaid consultation fees.</p><p>• Manage client files, saving them to Net Docs and organizing file transfers.</p><p>• Update legal management software (ProLaw & Crowther) with new client matters.</p><p><br></p><p><strong>Client Support:</strong></p><p>• Update legal management software (ProLaw & Crowther) with new client matters.</p><p>• Arrange client hospitality, including parking and reserving meeting spaces.</p><p>• Facilitate notary signings for in-house clients.</p><p>• Save outgoing pleadings in designated files and handle disengagement letters.</p><p>• Assist attorneys with billing and receivables.</p><p><br></p><p><br></p>
<p>We are looking for a detail-oriented Data/Intake Specialist to join our team in Pearl City, Hawaii. In this Contract to permanent position, you will play a vital role in managing data entry and ensuring the accuracy and integrity of information within our systems. If you have a strong background in data management and are eager to contribute to process improvements, this opportunity is for you. Due to the nature of the work and onsite requirements, preference will be given to Hawaii residents. Applicants should be able to reliably commute or reside within the region to meet business needs. All qualified applicants are encouraged to apply by calling us at 808-531-0800. </p><p><br></p><p>Responsibilities:</p><p>• Accurately input data into databases, spreadsheets, and other software systems while maintaining a high level of precision.</p><p>• Conduct thorough quality checks to verify the accuracy, completeness, and integrity of entered data.</p><p>• Identify and resolve inconsistencies or errors in data to ensure reliability.</p><p>• Collaborate with internal teams to gather necessary information and clarify data requirements.</p><p>• Uphold strict confidentiality and security standards for sensitive information.</p><p>• Create and update documentation related to data intake processes and procedures.</p><p>• Support the development and implementation of best practices for data management.</p><p>• Work alongside team members to enhance data intake workflows and streamline processes.</p><p>• Provide assistance to colleagues on data-related tasks as needed.</p>
<p><strong>Overview</strong></p><p>The Client Intake Specialist supports attorneys by serving as a primary point of contact for new and existing clients while providing general legal administrative support. This Client Intake Specialist role focuses on managing client communications, coordinating intake and matter setup, maintaining case information, and supporting smooth information flow across legal teams in a fast‑paced law firm environment.</p><p><br></p><p><strong>Responsibilities</strong></p><p>• Serve as first point of contact for clients by answering, screening, and directing incoming calls and inquiries</p><p>• Coordinate client intake and new matter setup, working with internal intake and conflicts teams</p><p>• Collect, organize, and maintain client and matter information in electronic and paper files</p><p>• Assist attorneys with calendars, deadlines, scheduling, and basic document preparation</p><p>• Prepare, edit, and transmit correspondence and legal documents with accuracy and attention to detail</p><p>• Maintain deadlines and key dates in calendaring systems and support workflow tracking</p><p>• Collaborate with attorneys and support staff to ensure timely follow‑through and consistent client service</p><p>• Handle confidential information with professionalism and discretion</p><p><br></p>
The Client Intake and Matter Specialist supports the firm’s financial and administrative operations by reviewing, analyzing, and setting up new client and matter requests. This position ensures that all information entered into the firm’s systems is accurate, compliant with internal standards, and aligned with client-specific requirements. The role also maintains the quality and consistency of client and matter data throughout the lifecycle of each engagement. TKey Responsibilities Client & Matter Setup Review incoming intake requests submitted through the firm’s internal workflow system. Evaluate engagement documents to determine the appropriate fee arrangements, rates, billing formats, staffing assignments, and any client‑specific instructions. Configure new clients and matters in the firm’s financial platform, including: Billing options and rate structures UTBMS phase/task/activity codes Client hierarchy and address information E‑billing requirements and related settings Ongoing Matter Maintenance Process updates such as reopenings, modifications, and closures in accordance with established procedures. Work closely with revenue leadership, pricing, billing, and collections teams to implement annual rate adjustments across clients and matters. Monitor existing records for accuracy and consistency, making corrections when needed. Compliance & Data Quality Ensure that all matter setups comply with client guidelines, billing rules, and outside counsel expectations. Identify missing or unclear information and follow up with attorneys and support staff to complete the intake process. Support data cleanup projects, system upgrades, and process improvements. Prepare and analyze Excel reports to validate data quality and address discrepancies. Escalate complex or exceptions‑based issues to management as appropriate.
<p>We are seeking an organized and detail-oriented Intake Coordinator to join our clients team in Portland, Oregon. In this role, you will play an important part in facilitating patient care by ensuring efficient administrative processes and maintaining accurate records. This is a long-term contract position within the health insurance industry, offering the opportunity to work in a fast-paced and impactful environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage patient intake processes, including gathering and verifying necessary documentation.</p><p>• Coordinate insurance authorizations and ensure timely approval for services.</p><p>• Maintain accurate records in the Epic EMR system, ensuring compliance with healthcare standards.</p><p>• Provide outstanding customer service to patients and healthcare providers.</p><p>• Collaborate with administrative and clinical teams to streamline workflows.</p><p>• Utilize Microsoft Office tools to prepare reports, track data, and manage communications.</p><p>• Address inquiries related to insurance coverage and healthcare services.</p><p>• Monitor and prioritize tasks to meet deadlines effectively.</p><p>• Ensure all processes align with regulatory requirements and organizational policies.</p>
<p>Admissions Manager with relevant experience needed for a full-time, fully onsite position with our private high school client in Boston. The hours for this fully onsite position are 7:45am-4pm or 4:30pm and there will be required time off hours for school events and activities. Must be comfortable building rapport with parents and students as this person will be conducting individual and group tours. Strong sales or customer service skills are required. Salary is 65-80K.</p><p> </p><p>The Admissions Manager is responsible for ensuring an excellent experience for prospective and current families throughout the admissions process, helping to maximize conversion of leads and support student retention. This role manages communications from inquiry through enrollment, oversees re-enrollment and withdrawal processes, and ensures accurate data management to support strategic planning.</p><p> </p><p><strong>Key Responsibilities:</strong></p><p><strong>Family Experience & Conversion</strong></p><ul><li>Deliver a personalized and timely admissions journey for each family, maintaining professionalism and warmth in all communications.</li><li>Respond to inquiries within 24 hours during the working week.</li><li>Build rapport, listen actively, and tailor information to family needs.</li><li>Conduct engaging individual and group tours and events (e.g., open houses, admissions fairs).</li><li>Guide families through the steps from inquiry to enrollment, ensuring a smooth handoff to orientation and the school start.</li><li>Re-engage unresponsive leads appropriately and maintain the waiting list.</li><li>Manage required documentation, forms, and admissions materials in line with policies and regulations.</li></ul><p><strong> </strong></p><p><strong>Brand Alignment</strong></p><ul><li>Present key aspects of the school’s value proposition, offerings, and unique partnerships throughout admissions discussions.</li><li>Ensure all interactions reflect the school’s values, promises, and tone.</li></ul><p><strong> </strong></p><p><strong>Retention & Re-enrollment</strong></p><ul><li>Support re-enrollment processes and partner with others to identify and mitigate risks around student withdrawals.</li><li>Execute clear and efficient re-enrollment steps, coordinating with other school functions as needed.</li><li>Foster strong ongoing relationships with families as part of retention efforts.</li></ul><p><strong> </strong></p><p><strong>Process & Data Management</strong></p><ul><li>Maintain accurate and compliant data in the CRM (Salesforce preferred), ensuring timely updates on lead status, documentation, and reporting.</li><li>Uphold group standards and local policies for admissions and data management.</li></ul><p><strong> </strong></p><p><strong>Team Collaboration & Best Practices</strong></p><ul><li>Share admissions insights and best practices with colleagues.</li><li>Help foster a “whole school” approach to admissions and support a positive, collaborative team culture.</li></ul>
<p><strong>Premier</strong> <strong>Plaintiff's Personal Injury NYC Law Firm</strong> is seeking an experienced, detail-oriented, and personable <strong>Intake Director</strong> to join their dynamic and fast-paced team. The Director of Intake will be responsible for ensuring that all potential clients and new clients receive the highest level of customer care by overseeing the firm’s intake and new case departments. We are seeking a highly motivated multitasker with excellent communication skills and a positive attitude. Candidates should be able to work in a very high-paced, dynamic work environment. The ideal team member is someone who has exceptional organizational and time management skills, strong customer service skills, superior problem-solving abilities, and leadership qualities. The ideal candidate will have management experience as 4 intake coordinators will be reporting directly to this position. <strong><em>This is a fully on-site role. Office is located in Midtown Manhattan</em></strong><em>.</em></p><p><br></p><p><strong>Duties & Responsibilities</strong></p><ul><li>Phone Accountability: including but not limited to making initial contact with potential new clients, assisting on calls to increase the likelihood of conversation and assisting and advising intake specialists and new case specialists</li><li>File and Data Management: including but not limited to assigning new cases to the appropriate teams and running and analyzing weekly reports as required by management</li><li>Intake Management: including but not limited to evaluating leads with the intended purposes of converting to a case, quality control of all intake and new case specialists to ensure clients and potential clients are being serviced properly, and run weekly huddle meetings to discuss performance goals, celebrate wins, and discuss any roadblocks the team is running into and solutions to overcome them</li><li>Marketing: including but not limited to ensuring that marketing information and all demographic information is entered into the CMS accurately</li><li>Reporting: running and analyzing weekly and monthly reports to provide data to upper management including conversion reports, reports related to marketing campaign success and wanted vs. unwanted leads</li></ul>
<p>We are seeking an <strong><u>Intake Specialist with 1–2 years of experience</u></strong> to join our team <strong>*FULLY ON-SITE*</strong> in New York, NY who is comfortable working with technology and digital platforms. The ideal candidate is detail-oriented and organized, with the ability to manage a high volume of client inquiries and case data efficiently.</p><p><br></p><p><em>Schedule: Monday - Friday | 9:30AM - 5:30PM</em></p><p><strong>Responsibilities:</strong></p><ul><li>Handle intake and initial filtering of client inquiries</li><li>Prepare submissions for large volumes of individual claims</li><li>Run and analyze data reports</li><li>Organize client documents and communications</li><li>Ensure client case files are accurate and up to date</li><li>Track case communications, developments, and deadlines</li><li>Draft and send client communications; call clients as needed</li><li>Collaborate with attorneys on intake and workflow planning</li><li>Identify trends and patterns in client inquiries</li><li>Help improve processes and technology for high-volume client interaction</li></ul><p><br></p>
<p>We are seeking an experienced and detail‑oriented <strong>RCM Reimbursement Specialist</strong> focused on <strong>Appeals and Denials</strong> to join our team on a <strong>contract-to-hire</strong> basis. This fully remote role is essential in maximizing reimbursement by following up on outstanding insurance balances, resolving unpaid claims, and managing appeals through multiple levels.</p><p>The ideal candidate thrives in a fast‑paced environment, is meticulous in their work, and has deep expertise in medical billing, payer processes, and denial management.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Resolve aged claims and appeals lacking payer responses through payer portals and outbound calls.</li><li>Identify claims requiring first, second, or third‑level appeals.</li><li>Support teammates with special projects and denial work queue management.</li><li>Prioritize an assigned work queue to ensure timely follow‑up while maximizing reimbursement opportunity.</li><li>Identify non‑payment trends and partner with Revenue Cycle leadership to escalate groups of claims to Market Access.</li><li>Investigate denial and non‑payment trends identified by Revenue Cycle Analytics and collaborate cross‑functionally to propose and implement solutions.</li><li>Communicate opportunities to improve upstream processes that may prevent future denials.</li><li>Engage patients when their involvement is required during the appeal process.</li><li>Collaborate professionally with Revenue Cycle team members and respond promptly to requests requiring assistance.</li></ul><p><br></p>
We are looking for a detail-oriented Eligibility Specialist to join our team in Port St Lucie, Florida. In this Contract to permanent position, you will play a critical role in managing eligibility documentation and ensuring compliance for children in out-of-home care. This role requires a strong understanding of Medicaid processes, insurance follow-up, and preauthorization procedures.<br><br>Responsibilities:<br>• Prepare and compile comprehensive documentation to facilitate Title IV-E determinations for children entering out-of-home care.<br>• Enroll newly eligible Medicaid recipients into the Sunshine Child Welfare Specialty Plan.<br>• Identify and refer children potentially eligible for Social Security benefits to the Master Trust Specialist.<br>• Process and submit applications for all children under the supervision of CCKids.<br>• Monitor and manage Title IV-E determinations to prevent expiration and ensure timely re-determinations.<br>• Review, approve, and organize pre-adoption files submitted by Adoption Case Managers.<br>• Handle agreements, update placements and services, and coordinate with case managers on adoption case assignments and finalizations.<br>• Process new Title IV-E applications for children placed in adoption settings promptly and accurately.<br>• Assist case management teams in obtaining eligibility documentation for adoption cases or future eligibility reviews.<br>• Address inquiries about Medicaid billing, primary care physician changes, and related matters from foster parents, caregivers, case managers, and investigators.
We are looking for a compassionate and detail-oriented Patient Access Specialist to join our team in Roanoke, Virginia. In this role, you will be the first point of contact for patients, ensuring their experience is efficient and welcoming. This is a Contract to permanent position, offering the opportunity to grow within a dynamic healthcare environment.<br><br>Responsibilities:<br>• Greet patients and visitors with professionalism and ensure their check-in process is smooth and efficient.<br>• Accurately register patients in the system, verifying insurance information and updating records as necessary.<br>• Schedule appointments, confirm bookings, and follow up to ensure patients are informed of their visits.<br>• Handle payment transactions, including collecting co-pays and reconciling daily balances.<br>• Collaborate with clinical staff and administrative teams to maintain seamless patient flow.<br>• Adhere to confidentiality standards and safeguard sensitive patient information.<br>• Provide prompt and empathetic assistance to address patient concerns, escalating complex issues to appropriate personnel when required.<br>• Maintain a well-organized workspace and ensure all documentation is accurate and up-to-date.
<p>We are seeking a dedicated Patient Access Specialist to join our team in North Vernon, Indiana. In this contract role, you will play a vital part in ensuring smooth and efficient patient registration processes while delivering exceptional customer service. If you have strong communication skills and a passion for helping others, this opportunity is ideal for you.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 8am - 4:30pm</p><p><br></p><p><strong>Responsibilities for the position include: </strong></p><ul><li>Act as the first point of contact for patients entering the facility, providing a welcoming and professional experience.</li><li>Manage patient registration, insurance verification, and scheduling of appointments.</li><li>Ensure accuracy and compliance in all patient documentation and records management.</li><li>Collaborate with front desk, billing, and revenue cycle teams to streamline access and improve patient experience.</li><li>Utilize technology platforms such as Epic for workflow management.</li><li>Demonstrate strong critical thinking, adaptability, and communication skills in a fast-paced environment.</li></ul><p><br></p>
<p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. </p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
<p>We are looking for a dedicated Patient Access Specialist to join our team in Evansville, Indiana. In this long-term contract position, you will play a vital role in ensuring seamless patient registration and access processes while delivering exceptional customer service. This role requires strong organizational skills, attention to detail, and the ability to effectively communicate with patients and healthcare teams.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by gathering and verifying necessary information, including insurance and medical coverage details.</p><p>• Provide clear and accurate information to patients regarding their billing, deductibles, copays, and financial options.</p><p>• Schedule appointments efficiently and manage inbound and outbound calls to address patient inquiries.</p><p>• Assist patients in understanding clinical trial protocols and optimize patient access procedures.</p><p>• Perform receptionist duties, including clerical tasks, typing, and documentation, to support daily operations.</p><p>• Ensure accurate labeling and documentation in accordance with established protocols and procedures.</p><p>• Use computer systems to input and retrieve patient data while maintaining confidentiality and compliance.</p><p>• Support call center operations by addressing patient concerns and resolving issues promptly.</p><p>• Collaborate with healthcare teams to optimize patient access and streamline processes.</p><p>• Conduct ad hoc financial tasks as needed to assist patients with their accounts.</p>
<p>Are you passionate about providing exceptional support to patients and streamlining healthcare operations? We invite you to apply for the Patient Access Specialist role—one of the most in-demand non-clinical healthcare positions in the United States. Join a collaborative and dynamic environment where your attention to detail and customer-first mindset will truly make a difference.</p><p><br></p><p><strong>Hours for the position: </strong>6am - 6:30pm CST (3 12 hour shifts per week including weekends and holidays)</p><p><br></p><p>Responsibilities for the position include the following:</p><ul><li>Serve as the first point of contact, interacting with patients both over the phone and in person.</li><li>Manage a high volume of incoming calls, schedule appointments, and coordinate procedures across hospitals and outpatient centers.</li><li>Collect and enter patient demographic, billing, and insurance information with accuracy.</li><li>Address patient questions, provide education on procedures and financial responsibility, and update relevant staff on patient status.</li><li>Communicate and collaborate effectively with medical staff, clinical departments, and ancillary teams to optimize scheduling and patient flow.</li><li>Multitask across various technology systems to complete administrative functions.</li><li>Perform additional duties and projects as assigned.</li></ul>
<p>We are looking for a detail oriented Patient Access Specialist to join our team in North Vernon, Indiana. In this role, you will play a key part in ensuring smooth patient registration processes, providing exceptional customer service, and handling administrative tasks efficiently. This is a long-term contract position with opportunities to make a meaningful impact within a healthcare setting.</p><p><br></p><p><strong>Hours: </strong>Monday - Friday 3:30p to 11:30p + rotating weekends</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and register patients with professionalism and empathy, ensuring a positive first impression.</li><li>Obtain, validate, and update patient demographic and insurance information, maintaining accurate records.</li><li>Schedule, reschedule, and coordinate patient appointments across multiple providers and service lines.</li><li>Verify insurance benefits; collect and process co-pays, deductibles, and prior authorizations as needed.</li><li>Manage intake forms, admissions, and referrals with attention to detail and regulatory compliance.</li><li>Respond to patient inquiries; resolve access or billing issues with efficiency and tact.</li><li>Collaborate with clinical and non-clinical teams to ensure seamless patient flow and service.</li></ul><p><br></p>
<p>3rd Shift (Night Shift) Patient Access Specialist! 11:00pm-7:00am - Multiple Openings! </p><p><br></p><p>We are offering a contract to permanent employment opportunity for a Patient Access Specialist in Nashua, New Hampshire. In this role, you will be fundamental in providing quality services to patients by managing their admission processes and ensuring regulatory compliance within the healthcare industry.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Ensure precise assignment of MRNs and carry out medical necessity and compliance checks.</p><p>• Efficiently handle incoming, outgoing, and inter-office calls via the telephone switchboard.</p><p>• Adhere to organizational policies while delivering exceptional customer service with compassion.</p><p>• Conduct pre-registration of patients' accounts prior to their visits, which may involve both inbound and outbound communication to gather demographic, insurance, and other patient information.</p><p>• Inform patients, guarantors, or legal guardians about general consent for treatment forms, obtain necessary signatures, and distribute patient education documents.</p><p>• Review responses in the insurance verification system, select the applicable insurance plan code, and enter benefit data to support Point of Service Collections and billing processes.</p><p>• Use the Advance Beneficiary Notice (ABN) software to accurately screen medical necessity, inform Medicare patients of potential non-payment of tests, and distribute the ABN as needed.</p><p>• Utilize auditing and reporting systems for quality assurance to correct accounts, including those from other employees, departments, and facilities.</p><p>• Conduct account audits to ensure all forms are completed accurately and timely, meeting audit standards, and provide statistical data to Patient Access leadership.</p>
<p>We are looking for a compassionate and detail-oriented Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients, ensuring their experiences are smooth and supportive. This is a Contract to permanent opportunity that offers the chance to work in a dynamic environment where strong organizational and interpersonal skills are essential. <strong>PLEASE NOTE: The hours for this role are 11am-11pm. on a rotating schedule. </strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors with professionalism and warmth, fostering a welcoming environment.</p><p>• Accurately handle patient registrations, verify insurance information, and update records in the system.</p><p>• Coordinate appointment scheduling, including confirmations and follow-ups, to ensure efficient patient flow.</p><p>• Process payments, collect co-pays, and reconcile daily financial transactions with precision.</p><p>• Collaborate with clinical and administrative staff to streamline operations and deliver exceptional service.</p><p>• Uphold patient confidentiality and comply with all relevant privacy regulations.</p><p>• Address patient inquiries and concerns with empathy, escalating issues to the appropriate personnel when needed.</p><p>• Monitor and manage patient access workflows to ensure timely and accurate service delivery.</p><p>• Assist patients with understanding their insurance coverage and payment options when necessary.</p>
We are looking for a detail-oriented Patient Access Specialist to join our team in Pittsburgh, Pennsylvania. In this Contract to permanent position, you will play a crucial role in ensuring seamless admission processes for hospital patients while maintaining compliance with organizational policies and regulatory standards. This role requires a dedication to excellent customer service and the ability to manage patient information efficiently across various shifts.<br><br>Responsibilities:<br>• Assign and verify accurate medical record numbers (MRNs) while performing compliance checks and delivering clear patient instructions.<br>• Collect and verify insurance details, process physician orders, and utilize overlay tools to maintain data accuracy.<br>• Meet point-of-service goals and provide compassionate customer service in alignment with organizational standards.<br>• Conduct audits of patient accounts to ensure accuracy and compliance, providing timely statistical data to leadership.<br>• Handle pre-registration tasks for patient visits, including inbound and outbound calls to gather demographic, insurance, and financial information.<br>• Explain consent forms and patient education documents, ensuring necessary signatures and proper dissemination.<br>• Review insurance eligibility responses, select appropriate plan codes, and input benefit data to support billing and claim processes.<br>• Screen medical necessity using specialized software and inform Medicare patients of potential non-payment for specific tests.
<p>We are looking for a detail-oriented Patient Access Specialist to join our team in Evansville, Indiana. In this long-term contract role, you will play a vital part in ensuring smooth patient registration and access processes while delivering exceptional customer service. The position requires strong communication skills and a commitment to supporting patients with their healthcare needs.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate accurate patient registration and scheduling appointments in compliance with established protocols.</p><p>• Handle inbound and outbound calls to provide information and assistance to patients.</p><p>• Verify insurance coverage and document details related to deductibles, copays, and medical billing.</p><p>• Assist patients with questions regarding their healthcare coverage and financial responsibilities.</p><p>• Perform receptionist duties, including greeting patients and managing clerical tasks.</p><p>• Optimize workflow procedures and maintain accurate records in computer systems.</p><p>• Support clinical trial operations by managing documentation and labeling processes.</p><p>• Ensure adherence to protocols for patient access and registration.</p><p>• Collaborate with healthcare teams to enhance patient satisfaction and service delivery.</p><p>• Address ad hoc financial inquiries and provide solutions to patient concerns.</p>
We are looking for a dedicated Patient Access Specialist to join our team in Lewiston, Maine. In this long-term contract position, you will play a key role in ensuring seamless admission processes for patients receiving hospital services. This role requires a commitment to providing exceptional customer service, adhering to organizational policies, and maintaining regulatory compliance.<br><br>Responsibilities:<br>• Accurately assign medical record numbers (MRNs) and perform compliance checks while delivering clear patient instructions.<br>• Collect and verify insurance details, process physician orders, and utilize overlay tools to ensure accurate data entry.<br>• Pre-register patient accounts prior to visits, including outbound calls to gather demographic and financial information.<br>• Explain consent forms, patient education documents, and other required materials to patients, guarantors, or legal guardians, obtaining necessary signatures.<br>• Review insurance eligibility responses and input benefit data to support billing processes and improve claim accuracy.<br>• Screen medical necessity for Medicare patients using designated software and distribute required forms as needed.<br>• Collect point-of-service payments, address past-due balances, and offer payment plan options to patients.<br>• Conduct audits of patient accounts to ensure compliance with quality standards and provide statistical data to department leadership.<br>• Maintain accountability for meeting point-of-service goals and delivering compassionate customer service.
<p><strong>Job Responsibilities:</strong> </p><p>· Handled front desk duties, checking in and outpatients. </p><p>· Patient registration</p><p>· Insurance verification</p><p>· Collection of copayments </p>
<p>We are looking for a Patient Access Specialist to join our client's team in Evansville, Indiana. In this role, you will play a vital part in ensuring efficient patient registration processes while delivering exceptional customer service. This is a long-term contract position ideal for professionals who excel in communication, organization, and handling insurance-related tasks.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate patient registration by gathering accurate personal and insurance information.</p><p>• Provide outstanding customer service, addressing patient inquiries and resolving issues promptly.</p><p>• Manage scheduling and appointments, ensuring optimal coordination for clinical visits.</p><p>• Handle inbound and outbound calls to assist patients with insurance coverage details, billing, and copay information.</p><p>• Maintain detailed documentation of interactions and processes in computer systems.</p><p>• Support financial tasks, including deductible calculations and ad hoc reporting.</p><p>• Ensure compliance with established protocols and procedures during patient registration.</p><p>• Collaborate with clinical teams to optimize trial operations and administrative workflows.</p><p>• Perform receptionist duties, including greeting patients and managing front desk activities.</p><p>• Assist in labeling, paperwork, and clerical tasks to ensure smooth operations.</p>
We are looking for a skilled and compassionate Patient Access Specialist to join our healthcare team in Roanoke, Virginia. In this role, you will be responsible for assisting patients and visitors by providing exceptional customer service and administrative support. This Contract to permanent position offers an opportunity to contribute to a dynamic healthcare environment while ensuring seamless patient experiences.<br><br>Responsibilities:<br>• Greet patients and visitors with a welcoming attitude, fostering a positive environment.<br>• Handle patient registration tasks, including verifying insurance coverage and maintaining accurate records.<br>• Coordinate and manage patient appointments, ensuring timely confirmations and follow-ups.<br>• Process payments, including collecting co-pays, and reconcile daily financial transactions.<br>• Collaborate with clinical and administrative teams to optimize patient flow and operations.<br>• Uphold patient confidentiality by strictly following all privacy regulations and policies.<br>• Respond to patient inquiries and concerns with empathy, escalating issues when appropriate.<br>• Ensure compliance with healthcare procedures and organizational standards at all times.<br>• Assist with additional administrative tasks to support the smooth functioning of the department.
<p>We are looking for a dedicated and detail-oriented Patient Access Specialist to become a vital part of our healthcare team in Roanoke, Virginia. In this role, you will serve as the first point of contact for patients and visitors, ensuring a welcoming and efficient experience. This is a Contract to permanent position offering the opportunity to grow within a dynamic healthcare environment. <strong>PLEASE NOTE: the schedule for this role rotates on a weekly basis, running from 7pm-7am.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors with courtesy and warmth, fostering a positive first impression.</p><p>• Accurately register patients by verifying personal and insurance information and updating records.</p><p>• Schedule and confirm patient appointments, ensuring timely follow-ups when necessary.</p><p>• Handle financial transactions, including collecting co-pays and balancing daily payments.</p><p>• Collaborate with clinical and administrative staff to streamline patient flow and operations.</p><p>• Maintain strict confidentiality of patient information, adhering to privacy regulations.</p><p>• Respond to patient inquiries or concerns with empathy, escalating issues appropriately when needed.</p><p>• Assist in verifying medical insurance coverage and resolving discrepancies.</p><p>• Ensure compliance with organizational policies and procedures in all interactions.</p>