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57 results for Insurance Referral Coordinator jobs

Medical Referral Coordinator
  • Los Angeles, CA
  • onsite
  • Temporary / Contract
  • 21.29 - 25.12 USD / Hourly
  • <p>A Hospital in Los Angeles is in the need of a Medical Referral Coordinator. The Medical Referral Coordinator is responsible for managing all patient referrals to specialists, diagnostic testing, and outside healthcare providers. This role ensures timely and accurate coordination of referrals, prior authorizations, and follow-up, while maintaining excellent communication with patients, providers, and insurance companies. The Medical Referral Coordinator plays a key role in supporting continuity of care and enhancing the patient experience.</p><p><br></p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p><p>• Receive, review, and process all provider referral requests.</p><p>• Verify patient insurance eligibility and benefits related to referrals and authorizations.</p><p>• Obtain prior authorizations from insurance companies as required.</p><p>• May schedule referral appointments directly on behalf of patient, as needed.</p><p>• Track and follow up on referrals to confirm appointment completion and ensure receipt of consult/specialty notes in a timely manner. </p><p>• Ensure referrals are addressed and closed in a timely manner, as determined in relevant policies and procedures.</p><p>• Ensure that patient&#39;s primary care chart is up to date with information on specialist consults, hospitalizations, ER visits and community organization related to their health.</p><p>• Coordinates with clinical team on patient inquiries regarding referral.</p><p>• Maintain accurate and up-to-date referral logs and documentation in the electronic health record (EHR). </p><p>• Responsible to audit information entered in EHR to ensure compliance with capturing necessary data as required by reporting agencies (i.e. Meaningful Use, etc.).</p><p>• Communicate with providers regarding referral status, barriers, or delays.</p><p>• Communicate with Supervisor when unable to process all referrals or follow-ups to avoid delays.</p><p>• Serve as a patient advocate by providing education and guidance regarding referral processes and answer patient questions and address concerns.</p><p>• Ensure compliance with requirements of HIPAA, OSHA, other application regulations and all agency/clinic policies and protocols.</p><p>• Complete and comply with all mandatory trainings</p><p>• Participate in staff meetings, agency meetings, planning meetings, and other meetings as needed.</p><p>• Prepare and submit monthly reports of activities as requested.</p><p>• Identify and utilize cultural and community resources. Establish and maintain relationships with identified service providers. </p><p>• Participate in quality improvement initiatives related to referral management, providing feedback and suggestions to streamline processes and enhance patient care.</p><p><br></p>
  • 2026-07-17T00:00:00Z
Insurance Coordinator
  • San Jose, CA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • We are looking for an Insurance Coordinator to support insurance-related workflows for a service-focused team in San Jose, California. This Long-term Contract position is ideal for someone who is highly organized, detail-oriented, and experienced in reviewing coverage information to help ensure efficient coordination of services. The person in this role will work closely with patients, providers, and payers to confirm benefits, secure approvals, and maintain accurate documentation.<br><br>Responsibilities:<br>• Confirm active medical coverage and benefit details with insurance carriers before services are scheduled or delivered.<br>• Obtain required prior authorizations and referrals to prevent delays in service and support timely care coordination.<br>• Review payer guidelines and plan rules to determine eligibility, coverage limits, and out-of-pocket responsibilities.<br>• Communicate with internal teams, patients, and insurance representatives to resolve verification issues and missing information.<br>• Maintain complete and accurate records of insurance activity, authorization status, and follow-up actions in appropriate systems.<br>• Track pending approvals and proactively follow up with payers to ensure decisions are received within expected timeframes.<br>• Escalate complex coverage or authorization concerns when additional review or intervention is needed.
  • 2026-07-17T00:00:00Z
Insurance Services Representative
  • Shrewsbury, MA
  • onsite
  • Permanent / Full Time
  • 40000 - 60000 USD / Yearly
  • <p>A Banking client of ours who has an Insurance Agency in its portfolio is seeking an experienced Insurance Service Representative to support and grow our Property &amp; Casualty insurance business. This role focuses on servicing existing clients, quoting new business, handling endorsements and renewals, and delivering exceptional member experiences.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li>Quote, bind, and service P&amp;C insurance policies</li><li>Manage endorsements, renewals, billing, and registry transactions</li><li>Handle inbound calls, emails, and in-person member requests</li><li>Identify cross-sell and upsell opportunities</li><li>Partner with senior team members on remarkets and complex accounts</li><li>Meet service and turnaround standards (24–48 hours)</li></ul>
  • 2026-07-10T00:00:00Z
Provider Enrollment Coordinator
  • Orlando, FL
  • onsite
  • Temporary to Hire
  • 22 - 25 USD / Hourly
  • <p>We are looking for a Provider Enrollment Coordinator to support healthcare provider onboarding and insurance enrollment activities for a permanent opportunity based in Orlando, Florida. This is a fully remote position, and we are <strong>only seeking candidates located in the Central Florida area</strong> to align with our team’s needs. In this role, you will help ensure providers are properly credentialed, applications are completed accurately, and enrollment progress is communicated clearly to clients and internal partners. This position is ideal for someone with healthcare credentialing experience who is highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Manage the preparation and submission of provider enrollment and credentialing packets for health plans, networks, and related organizations.</p><p>• Review applications and supporting records for completeness, accuracy, and alignment with regulatory and provider requirements.</p><p>• Monitor enrollment progress, follow up with insurance carriers, and address delays or discrepancies to keep applications moving forward.</p><p>• Maintain current files for provider credentials, licenses, certifications, and other credentialing documentation in an organized manner.</p><p>• Serve as a point of contact for medical practices and providers by responding to questions about application status and enrollment-related concerns.</p><p>• Partner with internal departments to coordinate timelines, share updates, and support accurate delivery of credentialing services.</p><p>• Communicate with providers, practice managers, and team members to gather information, confirm next steps, and facilitate issue resolution.</p><p>• Support process improvement efforts by identifying recurring challenges and sharing practical recommendations with the team.</p>
  • 2026-07-21T00:00:00Z
Insurance Service Representative
  • Shrewsbury, MA
  • onsite
  • Temporary to Hire
  • 28 - 30 USD / Hourly
  • We are looking for an Insurance Service Representative to join a credit union-related environment in Shrewsbury, Massachusetts on a Contract to Permanent basis. This position is suited for a service-focused insurance specialist who can manage client needs across property and casualty coverage while maintaining strong responsiveness and attention to detail. The role offers a primarily onsite schedule, with the possibility of 1–2 remote days per week after training, and is ideal for someone who works well in a busy setting and values relationship-building through dependable support.<br><br>Responsibilities:<br>• Assist members and clients with insurance-related requests, ensuring timely communication and a high standard of service throughout the policy lifecycle.<br>• Prepare and present coverage quotes for property and casualty products, helping clients understand available options and next steps.<br>• Process policy changes and endorsements accurately while maintaining complete and organized account documentation.<br>• Support new business activity by gathering required information, completing applications, and coordinating submissions through to binding.<br>• Review existing policies to identify coverage gaps, improvement opportunities, and additional solutions that align with client needs.<br>• Strengthen account relationships by promoting complementary insurance offerings and supporting account rounding efforts.<br>• Follow up consistently on outstanding service items, renewals, and client questions to help maintain retention and satisfaction.<br>• Work closely with internal teams and external insurance partners to resolve issues, confirm coverage details, and support efficient account handling.
  • 2026-07-22T00:00:00Z
Care Coordinator
  • Syracuse, NY
  • onsite
  • Temporary to Hire
  • 18 - 19 USD / Hourly
  • We are looking for a Care Coordinator to support care management operations and help ensure members receive timely, authorized services in Syracuse, New York. This contract opportunity has the potential to become permanent and is ideal for someone who is organized, service-minded, and comfortable balancing administrative detail with ongoing communication across clinical and community-based teams. In this role, you will help maintain accurate records, coordinate service scheduling, and contribute to efficient workflows that support quality member care.<br><br>Responsibilities:<br>• Enter and maintain authorization information in internal systems with a high level of accuracy while monitoring upcoming expiration dates and addressing needed updates.<br>• Coordinate approved services with external providers, agencies, and internal team members to help ensure members receive appropriate support on schedule.<br>• Assist the care management team with arranging appointments, service logistics, and follow-up activities based on clinical direction and member needs.<br>• Communicate regularly with members to provide updates, gather needed information, and support ongoing coordination of care-related services.<br>• Prepare, track, and manage operational reports as assigned to support team oversight and day-to-day program activities.<br>• Participate in team meetings and contribute ideas that improve workflow efficiency, service coordination, and overall quality outcomes.<br>• Provide administrative support through document handling, record organization, correspondence, message taking, and other office-related tasks as needed.<br>• Carry out additional duties assigned by leadership to support departmental operations and member service goals.
  • 2026-07-17T00:00:00Z
Benefits Coordinator
  • Garland, TX
  • onsite
  • Temporary to Hire
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a Human Resources Assisant (Spanish Speaking) to support key human resources activities for a growing organization in Garland, Texas. This Contract to permanent opportunity is ideal for a detail-oriented individual who can manage employee onboarding, benefits support, and day-to-day HR administration while building positive relationships across the workforce. The role also contributes to employee relations efforts, policy compliance, and the accuracy of personnel records.</p><p><br></p><p>Responsibilities:</p><p>• Lead the onboarding experience for incoming employees, ensuring hiring documents, eligibility verification, orientation, and first-day preparation are completed accurately and on time.</p><p>• Review pre-employment screening results and confirm required employment authorization steps are finalized in accordance with company and legal standards.</p><p>• Assist employees with benefit enrollment questions, support annual open enrollment activities, and help coordinate communication with benefit providers.</p><p>• Respond to routine employee relations matters, document concerns, and help recommend appropriate next steps in collaboration with HR leadership.</p><p>• Guide supervisors on performance discussions, corrective action practices, and consistent handling of workplace concerns.</p><p>• Track and support the annual performance review process, including follow-up communication, completion monitoring, and record maintenance.</p><p>• Help organize and deliver HR-related training initiatives covering onboarding, compliance topics, and career development programs.</p><p>• Maintain accurate employee information within HR systems and personnel files, ensuring records remain current and properly documented.</p><p>• Monitor employment law updates at the federal, state, and local levels and assist with revising policies, procedures, and handbook content to remain compliant.</p>
  • 2026-07-21T00:00:00Z
Benefits Coordinator
  • Belleair, FL
  • onsite
  • Temporary / Contract
  • 27 - 35 USD / Hourly
  • We are looking for an experienced Benefits Coordinator to provide onsite support for a government organization in Clearwater, Florida. This Long-term Contract opportunity is well suited for someone who can guide employees and retirees through benefit selections with accuracy, professionalism, and a service-focused approach. The role will play an important part in supporting open enrollment activities and ensuring benefit changes are handled efficiently.<br><br>Responsibilities:<br>• Meet individually with employees and retirees to explain available benefit options and help them make informed enrollment decisions during open enrollment.<br>• Respond to questions related to health coverage, dental plans, life insurance, retirement-related benefits, and other available programs in a clear and detail-focused manner.<br>• Enter and update benefit elections and qualifying life event changes in Workday while maintaining a high level of accuracy.<br>• Support retirees with benefit selection paperwork and document conversations and outcomes thoroughly.<br>• Review submitted materials for completeness and confirm supporting documents, including Power of Attorney records when required.<br>• Maintain organized benefit records and ensure all updates are processed within established timelines.<br>• Use Excel to track enrollment activity, monitor outstanding items, and assist with routine administrative tasks.<br>• Collaborate closely with the HR and benefits team to create a smooth and positive enrollment experience for participants.<br>• Adjust availability during peak open enrollment periods to accommodate scheduled employee appointments as needed.
  • 2026-07-20T00:00:00Z
Benefits Coordinator
  • Oakland, CA
  • onsite
  • Temporary / Contract
  • 26 - 29 USD / Hourly
  • <p>Benefits Coordinator</p><p><strong>Job Description:</strong></p><p>An established employer is seeking a Benefits Coordinator to support employee benefits administration and HR operations.</p><p>Responsibilities:</p><ul><li>Administer health, dental, and retirement benefits</li><li>Process enrollments and changes</li><li>Respond to employee benefit inquiries</li><li>Coordinate with benefit vendors</li><li>Maintain HRIS records</li><li>Assist with open enrollment activities</li></ul><p><br></p><p><br></p>
  • 2026-07-17T00:00:00Z
Insurance Coverage Counsel
  • New York, NY
  • onsite
  • Permanent / Full Time
  • 200000 - 225000 USD / Yearly
  • We are looking for an experienced Insurance Coverage Counsel to join our dynamic legal team in New York, New York. In this role, you will provide strategic legal expertise to insurance carriers and self-insured entities, focusing on complex insurance coverage matters and litigation. This is an excellent opportunity for an experienced attorney to work on high-profile cases and collaborate with a team of skilled professionals.<br><br>Responsibilities:<br>• Analyze and interpret insurance policies to deliver comprehensive coverage opinions.<br>• Manage complex insurance coverage litigation from initiation through resolution.<br>• Draft pleadings, motions, and detailed coverage position letters to support legal strategies.<br>• Represent clients in mediations, arbitrations, and court proceedings, ensuring effective advocacy.<br>• Offer strategic counsel to insurers on high-stakes claims and exposure issues.<br>• Work closely with litigation teams to address overlapping defense and coverage matters.<br>• Conduct thorough legal research to support case strategies and recommendations.<br>• Ensure compliance with relevant laws and regulations while advising clients.<br>• Collaborate with clients to develop tailored solutions for intricate coverage disputes.
  • 2026-06-24T00:00:00Z
Risk and claims coordinator
  • Lodi, CA
  • onsite
  • Temporary / Contract
  • 22.8 - 25 USD / Hourly
  • <p>We are looking for a detail-oriented Risk Management &amp; Claims Coordinator to join a long-term contract opportunity in Lodi, California. This position supports risk-related claims activity by helping manage auto liability cases from initial review through resolution while working closely with internal partners and external claim stakeholders. The ideal candidate brings hands-on experience in claims administration, strong documentation skills, and the ability to interpret trends that can improve safety and risk outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Review incident reports and collect supporting details to help evaluate auto liability claims accurately and promptly.</p><p>• Maintain organized claim records, ensuring all case information, correspondence, and status updates are thoroughly documented.</p><p>• Partner with insurance carriers, brokers, third-party administrators, and adjusters to move claims forward and address outstanding issues.</p><p>• Track open claims, follow up on next steps, and help drive timely resolution through consistent coordination with involved parties.</p><p>• Examine loss data and recurring claim patterns to identify opportunities for risk reduction and stronger preventive practices.</p><p>• Contribute to safety and risk management efforts by sharing claim insights that support awareness and operational improvement.</p><p>• Assist with claim-related reporting and provide updates to stakeholders on activity, exposure, and resolution progress.</p><p>• Take on additional risk management assignments as needed to support departmental priorities and compliance objectives.</p>
  • 2026-07-15T00:00:00Z
Patient Care Coordinator
  • Putnam, CT
  • onsite
  • Temporary / Contract
  • 15.8365 - 18.337 USD / Hourly
  • <p>Our client in <strong>Putnam, Connecticut</strong> is seeking a <strong>Patient Care Coordinator</strong> for a contract opportunity. This role is ideal for someone who is highly organized, compassionate, and experienced in supporting patients through scheduling, communication, and administrative coordination in a healthcare setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate patient appointments, follow-ups, and referrals</li><li>Serve as a primary point of contact for patients, providers, and internal staff</li><li>Verify and update patient information in the system</li><li>Assist with insurance verification, authorizations, and related documentation</li><li>Handle inbound calls and respond to patient questions with professionalism and empathy</li><li>Maintain accurate records and ensure timely documentation</li><li>Support front-office and care coordination functions as needed</li></ul><p><br></p>
  • 2026-07-13T00:00:00Z
Patient Care Coordinator
  • Burnsville, MN
  • onsite
  • Temporary / Contract
  • 20.5 - 25.5 USD / Hourly
  • <p>Robert Half is partnering with a healthcare facility in search of a Patient Care Coordinator to support a their team in Burnsville, Minnesota. This role will start in a contract capacity, but has the potential to turn into a contract-to-hire position for the right fit. In this role, you will be focused on creating a smooth experience for patients by coordinating the scheduling of follow-up visits and testing, interacting directly with patients both in person and by phone. The ideal candidate will be organized, compassionate, and comfortable managing scheduling and records in a fast-paced clinical environment.</p><p><br></p><p>Responsibilities:</p><p>• Welcome and assist patients with questions, check-in support, and general guidance during their visit.</p><p>• Coordinate follow-up patient appointments and testing for specialty clinic appointments, managing the calendar of 1-2 main specialty practitioners daily.</p><p>• Maintain and update patient medical documentation with a high level of accuracy and confidentiality.</p><p>• Communicate with patients regarding upcoming visits, appointment changes, and required information before services are provided.</p><p>• Review patient information during intake to help ensure records are complete and current.</p><p>• Work closely with clinical and administrative staff to support timely patient care and resolve scheduling issues.</p><p>• Monitor calendars and adjust appointments as needed to accommodate provider availability and patient needs.</p>
  • 2026-07-21T00:00:00Z
Medical Reimbursement Specialist
  • Langhorne, PA
  • onsite
  • Temporary / Contract
  • 18 - 20 USD / Hourly
  • <p>We are looking for a Medical Reimbursement Specialist to join our client on a contract-to-hire basis in Langhorne, PA. This opportunity is ideal for someone who brings strong knowledge of insurance reimbursement, claims resolution, and payer compliance in a fast-paced medical billing environment. The person in this role will help improve collections performance by addressing outstanding claims, resolving denials, and supporting accurate reimbursement outcomes. You will work closely with internal teams to ensure billing activity is documented thoroughly and aligned with Medicare and commercial insurance requirements.</p><p><br></p><p>Responsibilities:</p><p>• Review outstanding accounts receivable and take timely action to secure payment on unresolved medical claims.</p><p>• Investigate denied or underpaid claims, identify patterns, and prepare well-supported appeals to improve reimbursement results.</p><p>• Apply Medicare and commercial payer guidelines to evaluate claim status and determine appropriate next steps for resolution.</p><p>• Partner with billing and operational team members to strengthen collection efforts and support shared performance goals.</p><p>• Use explanation of benefits details, billing records, and payer feedback to correct claim issues and reduce payment delays.</p><p>• Maintain complete and accurate account documentation to support follow-up activity and meet payer compliance standards.</p><p>• Leverage knowledge of medical terminology, coding elements, and modifier usage to resolve reimbursement discrepancies.</p><p>• Track reimbursement activity and account progress using reporting tools such as Microsoft Excel to support account management.</p><p>• Assist with high-volume billing and payment follow-up tasks while maintaining accuracy and productivity in an in-office setting.</p>
  • 2026-07-09T00:00:00Z
Insurance Coverage Attorney
  • New York, NY
  • onsite
  • Permanent / Full Time
  • 160000 - 195000 USD / Yearly
  • We are looking for a skilled Insurance Coverage Attorney to join our team in New York, New York. This position is ideal for mid-level attorneys who want to enhance their expertise in insurance coverage and litigation while working on a variety of challenging legal matters. You will play a critical role in providing legal analysis and representation to clients, ensuring their interests are effectively protected.<br><br>Responsibilities:<br>• Analyze insurance policies and prepare detailed coverage opinions.<br>• Collaborate with senior attorneys in managing insurance-related litigation and resolving disputes.<br>• Draft legal documents such as pleadings, motions, and memoranda.<br>• Participate in depositions, mediations, and court proceedings as needed.<br>• Conduct in-depth legal research on insurance law and coverage-related issues.<br>• Maintain clear and effective communication with clients regarding case strategies and updates.
  • 2026-06-24T00:00:00Z
Insurance Coverage Attorney
  • Seattle, WA
  • onsite
  • Permanent / Full Time
  • 165000 - 200000 USD / Yearly
  • <p>We are looking for an accomplished attorney to join a boutique law firm in Downtown Seattle, with a strong focus on insurance coverage matters. This position offers the opportunity to advise clients on complex policy issues, manage sophisticated disputes, and contribute to high-level litigation strategy. The ideal candidate brings sound judgment, strong research abilities, and a proven background handling insurance-related claims and coverage analysis.</p><p><br></p><p>Responsibilities:</p><p>• Advise clients on insurance coverage questions, including policy interpretation, claims evaluation, and dispute management strategies.</p><p>• Handle a portfolio of insurance coverage and related litigation matters from early assessment through resolution.</p><p>• Perform in-depth legal research and translate findings into practical recommendations, motions, briefs, and case strategy.</p><p>• Represent clients in court proceedings, mediations, settlement discussions, and other contested matters.</p><p>• Review insurance policies, endorsements, and supporting records to assess rights, obligations, and potential exposure.</p><p>• Monitor legal and regulatory developments affecting insurance law and incorporate those changes into client guidance and case planning.</p><p>• Work closely with attorneys, paralegals, and administrative professionals to move matters forward efficiently and effectively.</p><p><br></p><p>Firm offers lower billable goal than most firms and generous benefits including 3 weeks PTO, profit sharing bonuses, 401K with matching, year end bonuses, transportation stipend, hybrid work from home model, and quicker partnership track!</p><p><br></p><p>For a confidential conversation about this opening please send your resume to Sam(dot)Sheehan(at)RobertHalf(dot)(com)</p>
  • 2026-07-06T00:00:00Z
Insurance Coverage Attorney
  • Chicago, IL
  • onsite
  • Permanent / Full Time
  • 120000 - 150000 USD / Yearly
  • <p>We&#39;re partnering with a large, national AV-rated law firm who is seeking to hire an Associate Attorney with at least 2-4+ years of experience to join their third-party property coverage group in Chicago. This firm specializes in insurance coverage and defense litigation with 15 offices across the US. The ideal candidate should have a strong understanding of the insurance business with prior experience handling insurance coverage, preferably third-party property coverage. Responsibilities of the position include assessing coverage issues, drafting coverage opinions, litigating coverage disputes, taking/defending depositions, and drafting other legal documents. Our client offers a highly flexible hybrid WFH schedule and a great team culture. The position is paying between $120-150K with strong bonus potential. In addition, the firm offers a comprehensive benefits package including medical, dental, vision, 401K (plus match), PTO, LT/ST Disability, Life Insurance, and more.</p><p><br></p><p>For immediate consideration, please email your resume directly to Justin Rambert, VP - Permanent Placement at <strong><u>justin . rambert @ robert half com</u></strong></p>
  • 2026-06-19T00:00:00Z
Reimbursement Consultant
  • Dallas, TX
  • onsite
  • Permanent / Full Time
  • 0 - 0 USD / Yearly
  • We are looking for a Reimbursement Consultant to join our team in Dallas, Texas. In this role, you will provide expertise in Medicare and Medicaid healthcare reimbursement, supporting clients with compliance and cost reporting. This position offers the opportunity to work on diverse consulting projects within the healthcare industry while collaborating with clients to ensure accuracy and efficiency.<br><br>Responsibilities:<br>• Acquire and apply specialized knowledge in Medicare and Medicaid healthcare reimbursement consulting and compliance.<br>• Prepare, review, and analyze cost reports for a portfolio of hospitals, ensuring compliance with regulatory requirements.<br>• Develop detailed workpapers that document the process of compiling client-provided information into prescribed Medicare and Medicaid formats.<br>• Perform thorough data collection and analysis using cost reporting data and other financial information provided by clients.<br>• Participate in various reimbursement consulting projects, including Medicare Disproportionate Share, Medicare Bad Debts, Medicaid Disproportionate Share, Worksheet S-10, Medicare Wage Index reviews, and Occupational Mix surveys.<br>• Communicate effectively with clients to gather necessary information and address project-related inquiries.<br>• Ensure accuracy and adherence to healthcare reimbursement guidelines in all deliverables.<br>• Collaborate with team members to meet project deadlines and maintain high-quality standards.
  • 2026-07-17T00:00:00Z
Home Care Intake Coordinator
  • La Crosse, WI
  • onsite
  • Temporary / Contract
  • 21 - 21 USD / Hourly
  • <p>We are offering a long-term contract-to-hire employment opportunity for a Home Care Intake Coordinator in La Crosse, WI. This is a hybrid position. You will be working remotely and will eventually need to do onsite client visits once hired on. </p><p><br></p><p><strong>Role Overview</strong></p><p>The Service/Program Coordinator manages a caseload of Medicaid program participants, coordinating in-home care services while ensuring compliance with state/federal regulations, Managed Care Organization (MCO) requirements, and contract guidelines. This role supports client intake, assessments, care plan updates, service coordination, and ongoing client advocacy.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Manage and coordinate a caseload of Medicaid members receiving in-home services</li><li>Complete client intake, referrals, assessments, and enrollment processes</li><li>Coordinate in-home care needs and update service plans based on changing client needs</li><li>Conduct regular client check-ins via phone, video, and in-home visits as required</li><li>Ensure compliance with Medicaid regulations, MCO guidelines, and company policies</li><li>Advocate for clients and collaborate with families, providers, stakeholders, and community partners</li><li>Maintain accurate documentation and utilize web portals/EVV systems</li><li>Participate in provider/stakeholder meetings, health fairs, and community outreach</li><li>Provide excellent customer service and support daily operations</li><li>Handle multiple priorities, complex programs, and special projects independently</li></ul>
  • 2026-07-09T00:00:00Z
Home Care Intake Coordinator
  • Madison, WI
  • onsite
  • Temporary to Hire
  • 19.95 - 21 USD / Hourly
  • We are looking for a Home Care Intake Coordinator to support client onboarding, service coordination, and ongoing care planning for individuals receiving in-home services. This contract opportunity begins remotely and is ideal for someone who can balance administrative coordination with compassionate client support while maintaining compliance with Medicaid and program guidelines. The person in this role will help connect clients to appropriate resources, manage active cases, and contribute to a responsive, service-focused care environment.<br><br>Responsibilities:<br>• Manage intake activities from initial referral through service enrollment, ensuring timely setup of in-home care supports.<br>• Oversee an assigned caseload and maintain regular contact with clients to review changes in needs and update care plans accordingly.<br>• Coordinate home care services in alignment with federal and state regulations, Medicaid program standards, and contractual obligations.<br>• Work closely with clients, families, providers, and community partners to support effective service delivery and resolve care-related issues.<br>• Complete required assessments, documentation, and follow-up tasks, including home visits when needed after onboarding.<br>• Enter and maintain client and employee information in required web-based systems and program portals with accuracy.<br>• Support day-to-day operational needs by prioritizing multiple tasks, addressing challenges proactively, and helping maintain an organized workflow.<br>• Represent the organization professionally at community events, stakeholder meetings, and referral outreach activities to strengthen service awareness.
  • 2026-07-21T00:00:00Z
Home Care Intake Coordinator
  • Ladysmith, WI
  • onsite
  • Temporary / Contract
  • 19.95 - 21 USD / Hourly
  • <p>We are looking for a Home Care Intake Coordinator to support client onboarding, service coordination, and ongoing care planning for individuals receiving in-home services. This contract opportunity begins remotely and is ideal for someone who can balance administrative coordination with compassionate client support while maintaining compliance with Medicaid and program guidelines. The person in this role will help connect clients to appropriate resources, manage active cases, and contribute to a responsive, service-focused care environment.</p><p><br></p><p>Must be located in Ladysmith, WI, fully remote for 6 months and then will start site visits with various clients depending in caseload. </p><p>Monday through Friday 8am-5pm. </p><p><br></p><p>Responsibilities:</p><p>• Manage intake activities from initial referral through service enrollment, ensuring timely setup of in-home care supports.</p><p>• Oversee an assigned caseload and maintain regular contact with clients to review changes in needs and update care plans accordingly.</p><p>• Coordinate home care services in alignment with federal and state regulations, Medicaid program standards, and contractual obligations.</p><p>• Work closely with clients, families, providers, and community partners to support effective service delivery and resolve care-related issues.</p><p>• Complete required assessments, documentation, and follow-up tasks, including home visits when needed after onboarding.</p><p>• Enter and maintain client and employee information in required web-based systems and program portals with accuracy.</p><p>• Support day-to-day operational needs by prioritizing multiple tasks, addressing challenges proactively, and helping maintain an organized workflow.</p><p>• Represent the organization professionally at community events, stakeholder meetings, and referral outreach activities to strengthen service awareness.</p>
  • 2026-07-14T00:00:00Z
Insurance Follow-Up Specialist
  • Danville, KY
  • onsite
  • Temporary to Hire
  • 15.675 - 18.15 USD / Hourly
  • We are looking for an Insurance Follow-Up Specialist to join a healthcare revenue cycle team in Kentucky. This contract opportunity with potential for a permanent role is ideal for someone who can manage insurance billing activity with accuracy, persistence, and strong attention to detail. The person in this role will help drive timely reimbursement by reviewing claims, resolving payer issues, and working outstanding balances through consistent follow-up.<br><br>Responsibilities:<br>• Prepare and submit initial insurance claims through both electronic platforms and paper processes, ensuring bills are sent out accurately and on schedule.<br>• Examine claim details before submission to confirm charges, coding-related edits, and billing data align with payer expectations.<br>• Apply current knowledge of payer-specific billing rules to identify issues, make needed corrections, and reduce avoidable denials or delays.<br>• Use payer portals and online resources to verify coverage, monitor claim progress, and stay informed on updates that may affect reimbursement.<br>• Manage daily accounts receivable work queues to pursue unpaid insurance balances and support prompt collection of outstanding amounts.<br>• Investigate payer denials, rejections, and clearinghouse responses, coordinate corrections, and resubmit claims or route balances appropriately when needed.<br>• Review patient registration and account information for completeness and accuracy to help prevent downstream billing errors.<br>• Process insurance credit balances correctly and support departmental expectations for quality, productivity, and follow-up performance.
  • 2026-07-08T00:00:00Z
Client Services Coordinator
  • Davenport, IA
  • onsite
  • Temporary to Hire
  • 0 - 0 USD / Yearly
  • <p>Robert Half is partnering with a service-focused organization to identify a Client Services Coordinator to support inbound customer inquiries and appointment scheduling. This opportunity is ideal for someone who brings a confident phone presence and is comfortable guiding conversations, managing scheduling changes, and working through time-sensitive customer needs.</p><p><br></p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Handle a high volume of inbound customer calls and place selective outbound calls as needed</li><li>Qualify customer needs and guide conversations toward appropriate next steps</li><li>Accurately document call details while speaking with customers</li><li>Schedule appointments and collaborate with internal service teams to keep calendars running smoothly</li><li>Communicate with customers and internal staff to address scheduling changes, availability challenges, and time-sensitive needs</li><li>Assist with light reception and front desk coverage during designated times</li></ul><p><strong><u>Additional Highlights: </u></strong></p><ul><li>Competitive hourly pay with opportunity for performance-based incentives</li><li>Structured training and onboarding program</li><li>Long-term opportunity within a stable, close-knit team environment</li></ul><p>If you enjoy helping customers feel heard, keeping systems organized, and finding workable solutions—this role offers a strong foundation for growth!</p>
  • 2026-06-23T00:00:00Z
Intake Coordinator
  • Shawano, WI
  • onsite
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • We are looking for an Intake Coordinator to support a non-profit organization in Shawano, Wisconsin through a Contract position. This role serves as an important first point of contact for individuals seeking services, ensuring each interaction is handled with empathy and attention to detail. The ideal candidate will combine strong administrative skills with a service-focused approach to guide applicants through the intake process and maintain accurate records.<br><br>Responsibilities:<br>• Welcome clients and respond to intake inquiries in a courteous, timely, and detail-focused manner.<br>• Guide individuals through application and enrollment steps, explaining required information and next actions clearly.<br>• Review submitted forms for completeness and follow up to obtain missing details or documentation.<br>• Enter, update, and organize client information within internal records and tracking systems with accuracy.<br>• Coordinate appointments, referrals, and related communications to help ensure a smooth intake experience.<br>• Maintain confidential files and handle sensitive information in accordance with organizational standards.<br>• Work closely with program staff to share intake updates and support efficient client onboarding.<br>• Assist with general administrative tasks such as preparing documents, managing correspondence, and organizing intake materials.
  • 2026-07-10T00:00:00Z
Intake Coordinator
  • Chilton, WI
  • onsite
  • Temporary / Contract
  • 18 - 19 USD / Hourly
  • We are looking for an Intake Coordinator to support a non-profit organization through a Contract assignment. This position focuses on guiding individuals through the intake and application process, maintaining accurate records, and delivering responsive service to clients and internal teams. The ideal candidate brings strong administrative ability, a customer-focused approach, and the judgment needed to manage sensitive information with care.<br><br>Responsibilities:<br>• Welcome clients and gather intake information accurately to begin services, applications, or program participation.<br>• Review submitted forms for completeness, follow up on missing details, and help applicants understand next steps.<br>• Maintain organized client files and enter information into internal systems with a high degree of accuracy.<br>• Respond to questions from clients, staff, and community partners in a thorough and timely manner.<br>• Coordinate communication related to appointments, document collection, and intake status updates.<br>• Support day-to-day administrative activities such as preparing paperwork, tracking submissions, and managing correspondence.<br>• Ensure intake procedures are followed consistently while handling confidential information appropriately.
  • 2026-07-08T00:00:00Z
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