<p>We are looking for a motivated IT Technician – Level I to provide exceptional technical support and assistance to end users. Based in Waterbury, Connecticut, this role involves troubleshooting, maintaining, and configuring hardware, software, and audio/visual equipment. The ideal candidate will have a strong customer service mindset, excellent communication skills, and the ability to adapt to a collaborative and dynamic environment.</p><p><br></p><p>Responsibilities:</p><p>• Set up and dismantle computer and audio/visual equipment for meetings, events, and classroom activities as requested.</p><p>• Log and manage all technical support requests using a ticketing system to ensure timely resolution and maintenance tracking.</p><p>• Install and configure new devices, ensuring they are added to Active Directory Domain and/or Azure Autopilot.</p><p>• Maintain and update antivirus software, offering guidance and troubleshooting assistance to users.</p><p>• Prepare and organize computer labs in buildings and offices.</p><p>• Assist users with the setup and operation of audio/visual equipment for events in public spaces.</p><p>• Monitor and manage inventory, recommending repairs, replacements, or storage of equipment as needed.</p><p>• Communicate effectively with end users to address technology-related concerns and scheduling requirements.</p><p>• Follow organizational policies, including dress codes and procedural guidelines, while taking on additional responsibilities as assigned.</p>
<p>We are looking for a skilled IT Systems Technician – Level I to provide exceptional technical support. Based in Waterbury, Connecticut, this role involves troubleshooting hardware and software issues, maintaining computer systems, and assisting with audio/visual setups for events. The ideal candidate will excel in delivering timely solutions while maintaining excellent customer service and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Set up and dismantle computers and audio/visual equipment for meetings and events as needed.</p><p>• Log and manage all technical support requests using a ticketing system to monitor workflows and maintenance needs.</p><p>• Install, configure, and integrate new devices into Active Directory Domains and/or Azure Autopilot.</p><p>• Prepare and maintain computer labs, offices, and systems by ensuring proper setup and functionality.</p><p>• Provide training and assistance to users in operating audio/visual equipment and other technology tools.</p><p>• Manage antivirus software and assist users with resolving application or hardware-related issues.</p><p>• Maintain an inventory of technology equipment and recommend repairs, replacements, or upgrades as necessary.</p><p>• Communicate effectively with users to assess their technology requirements and provide solutions.</p><p>• Adhere to organizational policies, including dress code, conduct, and procedural guidelines, while taking on additional responsibilities as needed.</p>
We are looking for an experienced Systems Engineer to join our team in Sacaton, Arizona. This is a long-term contract position that requires expertise in managing and optimizing IT systems and infrastructure. The ideal candidate will possess a strong technical background and demonstrate proficiency in key technologies that support business operations.<br><br>Responsibilities:<br>• Manage and maintain Active Directory environments, ensuring optimal performance and security.<br>• Administer and configure Microsoft Windows Server to support organizational needs.<br>• Oversee Azure Active Directory operations, including identity management and access controls.<br>• Implement and support Citrix technologies to enhance system functionality and user experience.<br>• Maintain and troubleshoot Microsoft Exchange systems to ensure reliable communication.<br>• Collaborate with IT teams to design and deploy system upgrades and new solutions.<br>• Monitor system performance and address any issues to minimize downtime.<br>• Develop and enforce security protocols to protect systems and data.<br>• Provide technical support and guidance to users to resolve IT-related challenges.<br>• Document system configurations and processes for future reference and compliance.
We are looking for a skilled Systems Engineer to join our team in Philadelphia, Pennsylvania. In this role, you will leverage your expertise in system architecture and cloud technologies to design, implement, and maintain robust solutions that drive operational efficiency. This is a long-term contract position offering the opportunity to work in a dynamic healthcare environment.<br><br>Responsibilities:<br>• Manage and optimize Active Directory and Azure Active Directory environments to ensure seamless access and security.<br>• Configure and maintain Microsoft Windows Server systems to support business-critical applications.<br>• Implement and support Citrix technologies, enabling efficient virtualization and remote access solutions.<br>• Administer cloud platforms such as AWS to enhance scalability and infrastructure reliability.<br>• Oversee database management tasks for systems using MySQL, MariaDB, and PostgreSQL.<br>• Develop and deploy automation scripts using tools like Ansible, Bash, and Python to streamline processes.<br>• Utilize Docker and Kubernetes for containerization and orchestration of applications.<br>• Collaborate with cross-functional teams to integrate ServiceNow applications and support Agile workflows.<br>• Monitor and troubleshoot network load balancing to ensure optimal performance.<br>• Maintain version control and code repositories using Git Stash.
We are looking for a skilled Systems Engineer to join our team in Manchester, Connecticut. In this role, you will play a vital part in managing, optimizing, and maintaining enterprise systems and infrastructure to ensure seamless operations. This position offers an exciting opportunity to work with advanced technologies and collaborate across IT teams to deliver reliable solutions.<br><br>Responsibilities:<br>• Administer and maintain Windows server environments, including Active Directory, Group Policy, and related systems.<br>• Deploy and manage virtual machines using VMware, ensuring efficient system performance and reliability.<br>• Monitor system performance, identify bottlenecks, and implement optimization strategies.<br>• Diagnose and resolve technical issues across Windows, Linux, and enterprise applications.<br>• Execute backup and disaster recovery procedures to safeguard critical data.<br>• Manage server hardware, including blade servers and enterprise storage solutions.<br>• Provide advanced technical support for help desk escalations and collaborate with other IT teams.<br>• Develop and enforce technical standards, procedures, and best practices for system operations.<br>• Design and implement new infrastructure technologies to improve scalability and efficiency.<br>• Maintain system security through patch management and adherence to best practices.
<p>Support, design, and optimize complex IT systems and cloud environments, with a focus on Intune and Azure infrastructure solutions. Ensure systems performance meets business needs while maintaining high availability.</p>
<p>We are seeking an experienced Systems Engineer to join our team on a long-term contract in Hartford, Connecticut. In this position, you will design, implement, and manage complex IT systems, ensuring their reliability and efficiency. The ideal candidate will possess a strong background in server management, virtualization, and cloud technologies, along with demonstrated ability to solve technical challenges and optimize system performance.</p><p><br></p><p>Responsibilities:</p><p>• Design, configure, and maintain Active Directory, Azure Active Directory, and Group Policy to ensure secure and efficient access management.</p><p>• Manage Windows Server environments, including setup, monitoring, and troubleshooting.</p><p>• Implement and support virtualization solutions using VMware and Citrix technologies.</p><p>• Administer 365 Enterprise applications, including Exchange, Intune, and Defender, to enhance productivity and security.</p><p>• Develop and execute disaster recovery plans to safeguard critical systems and data.</p><p>• Perform root cause analysis to address technical issues and implement long-term solutions.</p><p>• Utilize PowerShell and Infrastructure as Code tools for automating system configurations and deployments.</p><p>• Monitor system performance using Azure Monitor and optimize costs for cloud-based services.</p><p>• Create and maintain technical documentation to provide clear guidelines for system operations.</p><p>• Collaborate with teams to ensure compliance with data governance policies.</p>
<p>We are seeking a skilled <strong>Systems Engineer</strong> to support and maintain our core IT infrastructure for our client in Delray Beach. This role will be responsible for managing virtualization environments, storage systems, backup and recovery solutions, cloud-based collaboration platforms, and network/security technologies. </p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and support <strong>VMware</strong> and overall <strong>virtualization</strong> infrastructure. Based on general knowledge.</li><li>Manage enterprise <strong>storage</strong> systems to ensure performance, availability, and scalability. Based on general knowledge.</li><li>Maintain and monitor <strong>Veeam</strong> backup solutions and support <strong>disaster recovery</strong> planning and testing. Based on general knowledge.</li><li>Administer <strong>Office 365</strong> environment, including user support, licensing, and platform optimization. Based on general knowledge.</li><li>Support and troubleshoot <strong>Cisco networking</strong> infrastructure, including switches, routers, and connectivity issues. Based on general knowledge.</li><li>Manage and maintain <strong>Fortinet</strong> firewalls and network security appliances. Based on general knowledge.</li><li>Monitor system performance, resolve infrastructure issues, and implement improvements for reliability and efficiency. Based on general knowledge.</li><li>Participate in infrastructure projects, upgrades, migrations, and DR initiatives. Based on general knowledge.</li></ul><p><br></p>
We are looking for a skilled Systems Engineer to join our team in Maryville, Tennessee, on a contract with the potential for a permanent position. In this role, you will design, implement, and optimize IT systems that support both manufacturing and enterprise operations, ensuring their security, performance, and reliability. This position offers an exciting opportunity to work across hybrid environments, including on-premises and cloud-based systems.<br><br>Responsibilities:<br>• Design, deploy, and manage Windows and Linux server environments across on-premises, virtual, and hybrid cloud infrastructure.<br>• Administer Active Directory, Group Policy, certificate services, and role-based access controls to ensure secure identity and access management.<br>• Engineer and maintain virtualization platforms such as VMware vSphere and Microsoft Hyper-V.<br>• Support and manage hybrid cloud environments, including Microsoft Azure services like virtual machines, storage, and network connectivity.<br>• Maintain and synchronize Active Directory environments, Entra ID, and Zscaler systems while enabling secure cloud application integrations.<br>• Manage databases and workflows between on-premises and cloud systems, including updates to OS, DB, and virtualization platforms.<br>• Oversee endpoint lifecycle management using tools like Microsoft SCCM for OS deployment, patching, software distribution, and inventory.<br>• Develop and maintain enterprise backup and disaster recovery solutions, including monitoring and testing using tools like CommVault.<br>• Monitor infrastructure health and respond to system alerts, ensuring uptime and stability while participating in incident resolution and root cause analysis.<br>• Collaborate with manufacturing and engineering teams to support secure IT and OT system integration within production environments.
We are looking for an experienced Systems Engineer to join our team in Lawrenceville, Georgia. This role requires a strong background in Citrix technologies, cloud solutions, and Azure Virtual Desktop. The ideal candidate will bring a hands-on approach while also contributing at a senior level to support infrastructure and cloud integration efforts.<br><br>Responsibilities:<br>• Lead the design, implementation, and maintenance of Citrix environments, including Desktop/App, Cloud, and Netscalers.<br>• Manage and optimize Azure Virtual Desktop solutions to enhance system performance and scalability.<br>• Collaborate with IT staff and contractors to ensure seamless infrastructure operations within a robust technical environment.<br>• Oversee Active Directory and Azure Active Directory configurations, ensuring security and reliability.<br>• Administer and troubleshoot Microsoft Windows Server environments to maintain system efficiency.<br>• Integrate Microsoft Exchange services into existing infrastructure, ensuring smooth communication and data management.<br>• Provide strategic guidance and technical expertise to improve cloud integration and infrastructure processes.<br>• Participate in ongoing system assessments to identify areas for improvement and implement solutions.<br>• Act as a senior-level resource for troubleshooting and resolving complex system issues.<br>• Support the transition to a hybrid work setup after the initial onsite period.
<p>We are looking for a skilled Systems Administrator to join our team in Liverpool, New York. This role focuses on maintaining and optimizing enterprise systems across Windows environments while upholding security and compliance standards. The ideal candidate will bring hands-on expertise and a proactive approach to systems administration, ensuring the reliability of IT infrastructure.</p>
<p>We are looking for a skilled Systems Engineer to join our team in Raleigh, North Carolina. In this role, you will play a pivotal part in optimizing and advancing our SharePoint Online and Power Platform environments. Your expertise will help streamline business processes and ensure seamless integration of technology solutions.</p><p><br></p><p>Responsibilities:</p><p>• Lead the migration of on-premises SharePoint servers to SharePoint Online, ensuring minimal disruption to operations.</p><p>• Design, build, and maintain Power Platform solutions, including Power Apps and Power Automate workflows, to enhance business productivity.</p><p>• Collaborate with business stakeholders to analyze processes and develop technology-driven improvements.</p><p>• Serve as the primary technical resource for troubleshooting and resolving complex SharePoint and Power Platform issues.</p><p>• Establish and enforce governance policies, security standards, and compliance frameworks for platform usage.</p><p>• Optimize system performance and reliability through proactive monitoring and adjustments.</p><p>• Create and maintain detailed documentation, including system architecture, user guides, and operational procedures.</p><p>• Work closely with the IT Security team to ensure solutions align with organizational security standards.</p><p>• Explore and promote the use of Microsoft Copilot and AI tools to enhance automation and productivity.</p>
<p>The Systems Engineer is responsible for designing, implementing, and supporting enterprise infrastructure systems that ensure the availability, security, and performance of the organization’s technology environment. This role leads technical initiatives, supports critical business systems, and works independently to troubleshoot, maintain, and enhance server and application environments in alignment with organizational goals and regulatory requirements.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Technology Leadership & Project Ownership</strong></p><ul><li>Lead the implementation of new technologies and systems from evaluation through deployment.</li><li>Serve as the primary technical point of contact for assigned systems, including upgrades, vendor coordination, and lifecycle management.</li><li>Make independent decisions related to system architecture, implementation approaches, and remediation strategies using established change management (CAB) processes.</li></ul><p><strong>System Monitoring & Maintenance </strong></p><ul><li>Perform daily monitoring of servers, hardware, storage, applications, and system processes to ensure reliability and performance.</li><li>Review system and application logs, validate successful completion of scheduled jobs (e.g., backups), and take proactive action to prevent issues.</li><li>Independently manage backup systems, maintenance activities, and scheduled downtime communications.</li><li>Develop and maintain operating procedures to maximize system resiliency, productivity, and availability.</li></ul><p><strong>Troubleshooting & Vendor Collaboration </strong></p><ul><li>Diagnose and resolve Windows and application-level issues across enterprise systems.</li><li>Collaborate with internal teams and third-party vendors to test, troubleshoot, and deploy new or modified systems and applications.</li><li>Execute system commands, analyze results, and independently determine corrective actions to minimize downtime and improve performance.</li></ul><p><strong>Process Improvement & Documentation </strong></p><ul><li>Improve operational efficiency through scripting, automation, and documentation.</li><li>Contribute to ongoing improvements in system reliability, security, and support processes.</li></ul><p><strong>Hardware & Infrastructure Support </strong></p><ul><li>Install, document, and maintain physical and virtual infrastructure including servers, PCs, peripherals, VDI endpoints, and related equipment.</li><li>Coordinate hardware and software installations and provide backup support to other systems team members as needed.</li></ul>
<p>Position Summary: We are seeking an experienced Systems Engineer with 5+ years of hands-on expertise supporting and managing Windows and Linux servers, VMware environments, Citrix technologies, and Microsoft Exchange. This role requires a strong technical background, the ability to work independently or as part of a team, excellent troubleshooting skills, and a commitment to delivering reliable IT infrastructure solutions.</p><p>Key Responsibilities:</p><ul><li>Design, deploy, maintain, and support Windows and Linux server environments.</li><li>Manage and administer VMware infrastructure, including provisioning, monitoring, and upgrading virtual environments.</li><li>Implement, configure, and support Citrix technologies such as Citrix Virtual Apps and Desktops (XenApp/XenDesktop), Citrix ADC (NetScaler), and related solutions.</li><li>Oversee Microsoft Exchange environments, handling installation, migration, patching, and troubleshooting.</li><li>Monitor system performance and ensure compliance with organizational security policies.</li><li>Troubleshoot and resolve hardware, software, and network issues quickly and effectively.</li><li>Collaborate with cross-functional teams on infrastructure projects and deployments.</li><li>Maintain accurate system documentation and proactively recommend improvements or enhancements.</li><li>Participate in on-call rotation and provide escalation support as needed.</li><li><br></li></ul><p><br></p>
We are looking for a highly skilled and motivated System Administrator to oversee and optimize our IT infrastructure. This role involves managing identity systems, securing endpoints, monitoring networks, and providing technical support to ensure seamless operations. Based in West Bend, Wisconsin, this is an on-site position requiring a proactive approach to system management and problem resolution.<br><br>Responsibilities:<br>• Manage and maintain Microsoft Entra ID (Azure AD) and Active Directory, including user provisioning, group policies, and access controls.<br>• Configure and deploy endpoint management solutions using Microsoft Intune, ensuring compliance and performance for Windows 11 devices.<br>• Monitor IT systems and automate workflows using tools like Pulseway to ensure system efficiency and reliability.<br>• Provide technical support and resolve issues through Jira Service Management or similar helpdesk platforms.<br>• Troubleshoot and optimize network performance using CatchPoint and ensure uptime through proactive monitoring.<br>• Administer secure web and application delivery platforms such as Akamai to maintain system security.<br>• Implement cloud security measures and data protection policies using Netskope.<br>• Manage endpoint detection and response tools like CrowdStrike Falcon to safeguard against threats.<br>• Conduct security awareness training and phishing simulations using KnowBe4 to enhance organizational cybersecurity.<br>• Create and maintain clear system documentation, procedures, and knowledge base articles for internal use.
<p>We are looking for an experienced System Administrator to oversee the seamless operation and maintenance of our organization's computer systems and networks. This role involves managing the infrastructure to support business objectives, ensuring compliance with industry standards, and delivering exceptional customer service. Requires hands-on expertise in system configuration, troubleshooting, and optimization.</p><p><br></p><p>Responsibilities:</p><p>• Monitor daily system and network operations to ensure security, reliability, and high performance, including providing on-call support for 24/7 operations.</p><p>• Implement, maintain, and optimize local and wide area networks to meet organizational needs.</p><p>• Configure, troubleshoot, and repair network hardware such as routers, switches, hubs, and UPS devices.</p><p>• Address and resolve network access issues and ensure uninterrupted connectivity.</p><p>• Perform system upgrades, improvements, and regular maintenance to enhance efficiency.</p><p>• Set up and manage servers, including configuration and integration into the network.</p><p>• Administer end-user accounts, permissions, and access controls to ensure secure operations.</p><p>• Conduct regular system backups and recovery processes to safeguard organizational data.</p><p>• Collaborate with other IT staff and provide backup support as needed for seamless operations.</p>
<p><strong>Network Engineer (Network Systems Engineer)</strong></p><p> <strong>Location:</strong> Ventura, CA or Santa Barbara/Goleta, CA</p><p> <strong>Salary:</strong> $110,000 – $125,000</p><p><br></p><p>A growing, high-performing technology services team is seeking an experienced Network Engineer to design, implement, and support modern infrastructure environments across diverse client landscapes. This role offers the opportunity to work directly with senior leadership and contribute to projects ranging from on-premise systems to large-scale cloud deployments.</p><p><br></p><p>What You’ll Do</p><ul><li>Design and implement technical solutions spanning on-premise infrastructure and cloud environments</li><li>Troubleshoot complex network and systems issues across multiple client environments</li><li>Manage and enforce network security measures to ensure system reliability and protection</li><li>Create and maintain clear technical documentation, procedures, and user guides</li><li>Mentor and support junior engineers, contributing to a collaborative team culture</li></ul><p><br></p><p>Work Environment</p><ul><li>Hybrid flexibility: work remotely when projects allow, with on-site presence required at the office or client locations as needed</li><li>Opportunities available in both Ventura and Santa Barbara/Goleta areas</li></ul><p>Compensation & Benefits</p><ul><li>Competitive salary range of $110,000–$125,000</li><li>401(k) with employer match (50% up to 6%)</li><li>Generous PTO accrual (6.25 hours per pay period, 26 pay periods annually)</li><li>Comprehensive medical, dental, and vision coverage</li><li>$5,000 annual continuing education allowance to support your professional growth</li></ul><p>This is an opportunity to take ownership of impactful infrastructure projects while continuing to grow your technical expertise in a supportive and forward-thinking environment.</p>
<p><br></p><p><strong>Technical Team Lead</strong></p><p>The Technical Team Lead is a hands-on leader who works closely with the technical support team, motivating and coaching them to deliver exceptional service.</p><p><br></p><p><strong>Duties/Responsibilities:</strong></p><ul><li>Provide resolution for escalated service tickets.</li><li>Serve as a liaison between analysts and upper management.</li><li>Conduct ongoing coaching and development of the team through call listening and feedback.</li><li>Work with clients to evaluate and resolve technical issues.</li><li>Assess user needs to analyze, recommend, and implement changes.</li><li>Configure and support system changes within the team’s scope of responsibility.</li><li>Develop and maintain knowledge of all systems, applications, and security protocols.</li><li>Update the knowledge base as approved by management.</li><li>Monitor and respond to emails and site chat, and train others on these functions.</li><li>Answer calls related to device issues, troubleshoot, and escalate tickets for repairs when necessary.</li><li>Recommend upgrades, repairs, new applications, and equipment testing with management approval.</li><li>Assist in training new analysts and identify training needs for tenured team members, providing coaching as needed.</li></ul><p><br></p><p><strong>Required Skills/Abilities:</strong></p><ul><li>Proficiency in English with excellent oral and written communication skills.</li><li>Strong customer focus and professional customer service skills.</li><li>Resourceful and able to take initiative in a dynamic environment.</li><li>Ability to troubleshoot technical problems effectively and efficiently.</li><li>Advanced knowledge of computer and server hardware.</li><li>Highly motivated, detail-oriented, self-driven, and reliable.</li><li>Strong active listening and interpersonal skills.</li><li>Ability to motivate and inspire team members.</li><li>Excellent leadership skills.</li></ul><p><br></p><p><strong>Education and Experience:</strong></p><ul><li>Bachelor’s Degree in Computer Services or related field preferred.</li><li>At least 3 years of experience in a Tier 2 technical support role.</li></ul><p><br></p>
We are looking for a Database Technology Product Manager to lead the strategy, development, and launch of advanced data-driven products within a hospitality environment in California. This contract-to-permanent opportunity is ideal for an experienced product leader who can connect executive priorities with technical execution, while shaping new capabilities that turn complex customer data into meaningful business insight. The right candidate will bring a strong command of machine learning, data science, and hospitality consumer behavior, along with the presence and judgment to communicate effectively at the board level.<br><br>Responsibilities:<br>• Lead the full product lifecycle for database and data science initiatives, from early concept development through deployment, measurement, and ongoing enhancement.<br>• Act as the central point of coordination between executive leadership, business stakeholders, and engineering teams to keep priorities aligned and delivery on track.<br>• Establish and grow a technical product management function focused on research and development initiatives within the organization.<br>• Define product strategy, investment priorities, and roadmap decisions for proprietary data products that support customer insight and business growth.<br>• Develop a data science inference capability that converts large and complex datasets into recommendations, decision support, and behavioral signals across hospitality experiences.<br>• Deliver clear updates to senior executives and board-level audiences, clearly outlining progress, risks, outcomes, and future plans.<br>• Guide prioritization and governance discussions by evaluating trade-offs, setting benchmarks, and supporting funding-related decision processes.<br>• Partner with technical teams to translate machine learning, data modeling, and analytics concepts into practical product direction and measurable value.<br>• Help bring specialized products to market responsibly while serving as a strategic interface between developers and customer-facing partners.
We are looking for a skilled Network/Systems Engineer to join our team in Reading, Pennsylvania. In this long-term contract role, you will be responsible for designing, implementing, and maintaining efficient network and system solutions to support business operations. This position offers the opportunity to work with cutting-edge technologies and contribute to the stability and security of IT infrastructure.<br><br>Responsibilities:<br>• Design, implement, and manage network solutions to ensure optimal performance and reliability.<br>• Monitor and maintain network devices, including FortiGate, Palo Alto Firewalls, and Cisco systems.<br>• Troubleshoot and resolve network and system issues to minimize downtime and disruptions.<br>• Perform regular security assessments and updates to safeguard IT infrastructure.<br>• Collaborate with team members to plan and execute system upgrades and improvements.<br>• Document network configurations and system processes for reference and compliance.<br>• Provide technical support and guidance to end-users and stakeholders.<br>• Stay updated on emerging technologies and recommend improvements to existing systems.<br>• Ensure adherence to industry standards and best practices in all network and system operations.
<p>Onsite in MA 3x per week, non-negotiable</p><p><br></p><p>We are looking for a Systems Engineer to join our team in Massachusetts and provide senior-level expertise across Microsoft 365 environments. This position is suited for someone who excels at solving complex technical challenges, guiding enterprise integration efforts, and partnering with cross-functional teams to deliver secure, well-structured outcomes. The role offers the opportunity to influence architecture decisions while remaining deeply involved in hands-on engineering work.</p><p><br></p><p>Responsibilities:</p><p>• Direct Microsoft 365 integration efforts related to organizational consolidation, including planning, coordination, and execution across multiple environments.</p><p>• Develop identity integration approaches using Azure AD and Entra ID, covering synchronization, domain alignment, and access control design.</p><p>• Oversee the migration and integration of Exchange Online, including mailbox transitions, mail routing, retention configuration, and discovery requirements.</p><p>• Manage SharePoint Online and OneDrive integration activities, including content structure, permissions alignment, and data movement planning.</p><p>• Build and use PowerShell-based scripts and automation processes to improve consistency, accuracy, and repeatability throughout migration work.</p><p>• Collaborate with security, compliance, and legal stakeholders to align access policies, governance standards, retention practices, and eDiscovery needs.</p><p>• Provide technical direction during cutover windows and deliver support to stabilize services following implementation.</p><p>• Act as the primary technical advisor for Microsoft 365 architecture, integration strategy, and risk reduction best practices.</p>
We are looking for an Instructional Systems Designer to support the development of engaging, effective learning solutions for a contract position. This role focuses on transforming training needs into structured digital and instructor-led materials that improve knowledge transfer and learner performance. The ideal candidate brings strong experience in instructional design methodologies and can create high-quality content using modern eLearning authoring tools.<br><br>Responsibilities:<br>• Design and develop training programs, course materials, and learning assets aligned with business and learner needs.<br>• Build interactive eLearning modules and digital content using tools such as Articulate Storyline and Adobe Captivate.<br>• Partner with subject matter experts and stakeholders to gather information, define learning objectives, and shape instructional strategies.<br>• Apply instructional systems design principles to organize content into clear, measurable, and engaging learning experiences.<br>• Review and revise instructional materials based on feedback, testing outcomes, and changing project requirements.<br>• Create storyboards, assessments, job aids, and supporting documentation for training delivery and reinforcement.<br>• Maintain consistency in learning design standards, branding, and content quality across all developed materials.
<p>We are looking for an experienced IT Operations Support Specialist to join our team in Coconut Creek, Florida. This is a Contract to permanent position, offering an excellent opportunity to contribute to the operational efficiency of a government organization. In this role, you will be responsible for maintaining and troubleshooting IT systems, ensuring seamless performance, and supporting both hardware and software needs.</p><p><br></p><p>Responsibilities:</p><p>• Monitor system performance, identify issues, and resolve network and system failures effectively.</p><p>• Troubleshoot and address complex inquiries or complaints related to IT operations.</p><p>• Coordinate with vendors for hardware and software maintenance and consult with technical support teams to resolve application issues.</p><p>• Create and manage user accounts for software and network applications across the organization.</p><p>• Deploy and configure new hardware and software technologies to meet operational requirements.</p><p>• Maintain accurate inventory records for hardware, software, and technology resources, reallocating as necessary.</p><p>• Prepare and update documentation for systems, equipment, and installations to ensure compliance with operational standards.</p><p>• Train end-users on technology systems and processes to improve efficiency and adoption.</p><p>• Provide on-call support during off-hours, including nights, weekends, and holidays, as needed.</p>
We are looking for an entry-level Systems Administrator to provide remote technical support to clients while maintaining high standards of customer service. This role involves resolving technical issues, documenting processes, and ensuring smooth communication with clients. You will also participate in on-call rotations and contribute to the maintenance and optimization of various systems.<br><br>Responsibilities:<br>• Deliver remote technical support to clients, ensuring timely and effective resolution of issues.<br>• Monitor and adhere to established service level agreements (SLAs) while tracking customer concerns.<br>• Participate in scheduled after-hours on-call rotations, typically three to four times annually.<br>• Utilize tools like ConnectWise for thorough documentation, issue management, and client interaction.<br>• Troubleshoot and resolve issues related to network infrastructure, including firewalls, switches, VLANs, and networking protocols.<br>• Manage and support Windows Server Operating Systems and virtualization technologies such as Hyper-V and VMware.<br>• Assist in maintaining security measures by working with tools like antivirus software and other security platforms.<br>• Provide support and upgrades for PC operating systems, including Windows 11, 10, and 7.<br>• Collaborate with team members to complete additional tasks as assigned.
<p>We are looking for a Database Engineer/Manager to be responsible for the definition, design, implementation, documentation, and ongoing support of enterprise Database Management System (DBMS) environments supporting mission‑critical systems. This role delivers complex database solutions across multiple technical domains and plays a key role in ensuring database performance, integrity, security, availability, and scalability. The position requires advanced technical expertise, cross‑functional collaboration, and leadership in large‑scale database initiatives.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>· Design, implement, and maintain enterprise DBMS architectures and standards.</p><p>· Install, configure, administer, and optimize Microsoft SQL Server and Oracle databases.</p><p>· Manage high availability, clustering, replication, backup, and disaster recovery solutions.</p><p>· Monitor database performance, capacity, integrity, and security; troubleshoot complex issues.</p><p>· Plan and execute database upgrades, patches, migrations, and modernization efforts.</p><p>· Ensure compliance with security requirements, including STIGs, auditing, and encryption controls.</p><p>· Maintain detailed documentation for database environments, configurations, and procedures.</p><p>· Collaborate with application, DevOps, infrastructure, vendors, and client stakeholders.</p>