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235 results for Help Desk Tier 1 jobs

IT Director (Hands-On)
  • Woodcliff Lake, NJ
  • onsite
  • Permanent
  • 130000.00 - 145000.00 USD / Yearly
  • <p>We are in search of an IT Director to join our team, located in Upper Bergen County, New Jersey. This role involves overseeing and managing IT-related initiatives, ensuring alignment with our strategic objectives. As an IT Director, you will be working closely with various departments to develop and implement technology solutions that are cost-effective and enhance business performance. </p><p><br></p><p><strong>Responsibilities:</strong></p><p><br></p><p>• Design and implement secure IT solutions to meet business requirements</p><p>• Oversee the management and implementation of <strong>Business Central, Power BI, Azure</strong>, and other cloud-based solutions</p><p>• Develop IT strategies that are in alignment with business goals and objectives</p><p>• Lead strategic planning initiatives to improve technological capabilities</p><p>• Manage and lead <strong>IT Projects</strong> from initiation to completion, ensuring they are delivered on time and align with business needs</p><p>• Develop and maintain security standards, policies, and best practices across multiple platforms</p><p>• Drive digital transformation efforts to improve operational efficiency</p><p>• Oversee budgeting, resource allocation, and cost optimization for IT projects</p><p>• Manage the IT team, external vendors, and consultants to achieve project goals</p><p>• Ensure robust security and risk management frameworks are in place</p>
  • 2025-08-18T12:04:37Z
IT Manager & Systems Administrator
  • Janesville, WI
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • <p><strong>Job Title:</strong> IT Manager & Systems Administrator</p><p><br></p><p><strong>Overview</strong></p><p>The IT Manager & Systems Administrator is responsible for managing the organization’s technology infrastructure, security, and endpoint systems while overseeing a small team of IT professionals. This position combines technical expertise, strategic oversight, and team leadership to ensure IT systems remain reliable, secure, and efficient.</p><p><br></p><p><strong>This is a Direct/Permanent Hire role that will require an onsite work schedule (occasional remote flexibility). </strong></p><p><br></p><p><strong>Role Focus</strong></p><ul><li>Direct and support IT staff, setting goals and providing feedback that encourages professional growth.</li><li>Manage company infrastructure including servers, operating systems, applications, and network equipment.</li><li>Administer and secure devices through Mobile Device Management tools, with an emphasis on Apple technologies.</li><li>Maintain documentation that supports continuity, troubleshooting, and compliance efforts.</li><li>Safeguard data and systems by implementing security standards, backup processes, and recovery plans.</li><li>Serve as an escalation point for technical issues and partner with other departments to implement solutions.</li><li>Identify opportunities for process improvement, automation, and system optimization.</li></ul><p><br></p>
  • 2025-08-26T23:59:32Z
Epicor ERP Integration Manager
  • Plymouth, MN
  • onsite
  • Temporary
  • 61.75 - 71.50 USD / Hourly
  • <p>We are looking for an experienced Epicor ERP Integration Manager. In this role, you will lead the design, development, and maintenance of integrations between Epicor ERP systems and external platforms, ensuring efficient and seamless data exchange. </p><p><br></p><p>Responsibilities:</p><p>• Design, develop, test, and implement integrations between Epicor ERP systems (Epicor 10 or later) and third-party platforms using RESTful APIs and structured data formats.</p><p>• Collaborate with stakeholders to gather requirements, define technical specifications, and translate business needs into scalable integration solutions.</p><p>• Develop and maintain customizations, business process management (BPMs), and Epicor extension logic to support data flows and external connectivity.</p><p>• Ensure real-time or batch-based data synchronization with external systems, such as financial platforms, using Epicor tools and custom scripting.</p><p>• Document integration processes, prepare test data, and implement effective error-handling and debugging strategies.</p><p>• Support business unit migrations to Epicor, aligning integration points and optimizing business process touchpoints.</p><p>• Provide technical guidance and training to internal teams on Epicor APIs, integration strategies, and data architecture.</p><p>• Troubleshoot and resolve issues related to system integrations, ensuring reliability and performance.</p><p>• Collaborate on cross-functional IT initiatives to enhance enterprise-wide integration capabilities.</p>
  • 2025-08-08T09:48:52Z
Director of Data Operations
  • Atlanta, GA
  • remote
  • Temporary
  • 65.00 - 68.00 USD / Hourly
  • <p>We are looking for an experienced Director of Data Operations to join our team. This is a long-term contract position offering the opportunity to work on challenging projects that span multiple technical domains. The ideal candidate will bring a depth of expertise in software development, programming, and technical problem-solving, contributing to impactful solutions and innovations.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Work closely with business stakeholders to understand ongoing and future data needs.</li><li>Build relationships at every level of the organization and develop a deep understanding of the business context.</li><li>Work with the primary client to prioritize and manage day to day activities, task prioritization, team utilization, and data deliveries, utilizing Agile project and task management.</li><li>Lead data analytics team members to drive full data lifecycle activities, including new platform, data engineering, and reporting capabilities.</li><li>Lead day to day operations to ensure all stakeholder commitments are met.</li><li>Lead migration from legacy data warehouse and business intelligence platform to the new cloud native Azure platform.</li><li>Be hands on with the technologies, such as constructing SQL queries, in order to facilitate effective data analysis, subject domain understanding, troubleshooting, task scoping, data quality checks, and demonstrations.</li><li>Establish, maintain, and coordinate Agile development and operations, including Program Increment Planning.</li><li>Manage design, development, deployment, and operation of Microsoft Azure based data solutions.</li><li>Coordinate support from infrastructure and network support teams, vendors, and government service providers.</li><li>Maintain continuous learning to propose new approaches and solutions to meet client needs.</li><li>Incorporate and drive best practices in cloud based data infrastructure, data architecture, data quality assurance, data security, data standards, data management, data governance, data engineering, performance optimization, reporting, and analytics.</li><li>Collaborate with the client to maintain technical roadmap, ensuring incorporation of latest tools and technologies such as Generative AI.</li><li>Ensure appropriate project knowledge management and documentation.</li></ul>
  • 2025-09-09T18:18:46Z
Network Security Manager
  • Jacksonville, FL
  • remote
  • Contract / Temporary to Hire
  • - USD / Hourly
  • <p>We are seeking a highly skilled Network Security Manager / Administrator with strong technical expertise and business acumen to design, implement, and manage secure cloud and network infrastructures. This role is ideal for a problem-solver who can balance compliance, optimization, and security while delivering mission-critical infrastructure in a global environment.</p>
  • 2025-09-08T19:58:46Z
Network/Systems Manager
  • Livermore, CA
  • onsite
  • Contract / Temporary to Hire
  • 55.00 - 65.00 USD / Hourly
  • <p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
  • 2025-09-09T16:18:47Z
IT Asset Manager
  • Baton Rouge, LA
  • onsite
  • Contract / Temporary to Hire
  • 35.00 - 40.00 USD / Hourly
  • <p>Key Responsibilities:</p><ul><li>Develop and maintain an IT asset management strategy and governance framework.</li><li>Manage the inventory of IT assets including laptops, desktops, servers, mobile devices, and software licenses.</li><li>Ensure compliance with software licensing agreements and regulatory requirements.</li><li>Collaborate with procurement, finance, and IT teams to forecast asset needs and manage budgets.</li><li>Implement and maintain asset tracking systems and tools.</li><li>Monitor asset performance and usage to optimize lifecycle and reduce costs.</li><li>Coordinate asset audits and reconciliation processes.</li><li>Manage vendor relationships and service contracts related to IT assets.</li><li>Provide regular reports and dashboards on asset status, utilization, and compliance.</li><li>Support onboarding and offboarding processes by ensuring timely provisioning and recovery of IT assets.</li></ul><p><br></p>
  • 2025-09-04T15:38:46Z
IT Asset Manager
  • Baton Rouge, LA
  • onsite
  • Temporary
  • 34.00 - 44.00 USD / Hourly
  • <p><strong>Position Overview</strong></p><p>The <strong>IT Asset Manager</strong> will be responsible for tracking, managing, and optimizing all IT assets, including hardware, software, licenses, and vendor contracts. This role ensures assets are used efficiently, compliant with licensing agreements, and aligned with the organization’s operational and financial goals.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Maintain an accurate inventory of IT hardware, software, and licenses across all facilities.</li><li>Manage the full lifecycle of IT assets: procurement, deployment, maintenance, and disposal.</li><li>Oversee software licensing compliance and ensure renewals are managed proactively.</li><li>Partner with vendors to negotiate contracts, warranties, and support agreements.</li><li>Collaborate with Finance and Procurement on budgeting, forecasting, and cost optimization.</li><li>Develop policies, standards, and processes for IT asset management.</li><li>Ensure secure and compliant asset disposal to protect organizational data.</li><li>Provide regular reports on asset utilization, costs, and compliance status.</li><li>Support IT audits by maintaining accurate and auditable records.</li></ul><p> </p><p><strong>Qualifications</strong></p><ul><li>Bachelor’s degree in Information Technology, Business Administration, or related field (or equivalent experience).</li><li>3+ years of experience in IT Asset Management, IT operations, or procurement.</li><li>Experience with ITAM tools (ServiceNow, Lansweeper, SCCM, or similar).</li><li>Knowledge of software licensing models and vendor management.</li><li>Familiarity with ITIL/IT Service Management best practices.</li><li>Strong organizational, analytical, and negotiation skills.</li><li>Experience in healthcare IT and HIPAA compliance preferred.</li></ul><p><br></p>
  • 2025-09-03T16:29:06Z
IT Asset Manager
  • Baton Rouge, LA
  • remote
  • Temporary
  • 40.00 - 50.00 USD / Hourly
  • <p>Our company is seeking an experienced and detail-oriented IT Asset Manager to join our dynamic team, in the Baton Rouge area. The IT Asset Manager will oversee the lifecycle management, inventory, compliance, and optimization of all IT-related assets. This role is critical to ensuring efficient utilization of resources, adherence to corporate policies, and strategic alignment of our technology infrastructure to meet organizational goals.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop and maintain an accurate inventory of all IT assets, including hardware, software, licenses, and services.</li><li>Establish and enforce asset management policies, procedures, and governance guidelines.</li><li>Monitor asset utilization to minimize waste, optimize asset performance, and ensure cost-effective procurement decisions.</li><li>Collaborate with procurement teams to evaluate vendor contracts for IT-related purchases and renewals.</li><li>Ensure compliance with software licensing agreements and regulatory requirements.</li><li>Provide detailed reporting and analysis on asset lifecycle trends, depreciation, and ROI.</li><li>Facilitate regular audits of IT assets to validate inventory accuracy and strengthen accountability.</li><li>Support IT operational teams by offering insights into asset-related risks and opportunities.</li></ul><p><br></p>
  • 2025-08-21T15:16:36Z
ERP Integration Manager
  • Summerville, SC
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • We are in search of an ERP Integration Manager to be an integral part of our team in Summerville, South Carolina. The role involves the management and enhancement of our ERP systems, utilizing skills in Advanced Business Application Programming (ABAP), Cloud Technologies, CRM, and Epicor. This role is instrumental in streamlining our business processes and promoting efficient operations.<br><br>Responsibilities:<br><br>• Manage and optimize ERP systems, focusing on Epicor ERP for smooth business operations<br>• Utilize Advanced Business Application Programming (ABAP) to customize ERP software as per business requirements<br>• Leverage Cloud Technologies to ensure efficient and secure data management within the ERP systems<br>• Enhance customer relationship management (CRM) through ERP systems to drive customer satisfaction<br>• Conduct AB Testing to ensure the effectiveness of new implementations within the ERP systems<br>• Develop and implement Business Intelligence (BI) strategies through ERP to drive data-driven decision making<br>• Work on Business Process Functions to streamline operations and enhance efficiency<br>• Create and manage Business Requirement Documents to ensure alignment of ERP systems with business needs<br>• Oversee Change Management related to ERP system modifications to minimize disruptions<br>• Manage QAD ERP systems to support manufacturing processes
  • 2025-09-02T15:24:06Z
Ellucian Colleague Cloud Migration PM
  • Oregon City, OR
  • onsite
  • Temporary
  • 65.00 - 75.00 USD / Hourly
  • <p>Robert Half is seeking an experienced Project Manager to lead the migration of our Ellucian Colleague system from on-premises to a SaaS platform.</p><p><strong> </strong></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact with Ellucian and other vendors, acting as the central hub for stakeholder communications.</li><li>Develop and maintain a comprehensive project plan with milestones over an estimated 24-month timeline.</li><li>Lead and facilitate regular project meetings with internal teams and the Ellucian implementation team.</li><li>Oversee data migration, validation, and integrations with third-party systems (e.g., LMS, financial tools).</li><li>Implement project controls for scope, schedule, budget, risk, and quality management.</li><li>Collaborate with functional leaders to evaluate, streamline, and improve business processes.</li><li>Lead change management efforts, including campus communications and end-user readiness.</li><li>Develop and execute training strategies for administrative users, faculty, and staff.</li><li>Manage cutover planning, go-live execution, and post-launch stabilization.</li><li>Provide regular status reports and escalate risks to the Executive Steering Committee.</li></ul>
  • 2025-08-27T18:38:43Z
Director of Data & Technology
  • Kearny, NJ
  • onsite
  • Permanent
  • 110000.00 - 130000.00 USD / Yearly
  • <p>We are seeking a strategic and results-driven <strong>Director of Data and Technology</strong> to lead the organization’s data infrastructure, technology integration, and business intelligence initiatives. In this pivotal role, you will oversee vendor relationships, ensure smooth systems integration, and champion data quality and accessibility to drive operational growth and scalability, including processes involved in mergers and acquisitions (M& A).</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p><strong>Technology & Vendor Management</strong></p><ul><li>Manage a portfolio of SaaS technology solutions; collaborate with team leaders to assess new vendors, evaluate costs, negotiate contracts, and support implementation and integration efforts.</li><li>Oversee and monitor IT expenditures across all software and technology platforms to optimize cost efficiency.</li></ul><p><strong>Data & Business Intelligence</strong></p><ul><li>Develop and sustain business intelligence dashboards tailored to organizational goals, prioritizing data integrity and actionable insights.</li><li>Serve as a subject matter expert in reporting and analysis to support teams with KPI tracking, ensuring reporting accuracy, and identifying automation opportunities to boost efficiency.</li></ul><p><strong>Systems Integration & M& A Support</strong></p><ul><li>Lead enterprise-wide systems integration initiatives for seamless operations across the organization.</li><li>In M& A scenarios:</li><li>▸ <strong></strong>Conduct comprehensive evaluations of acquisition targets' data and systems to assess integrity and compatibility.</li><li>▸ Reconcile and align disparate data structures to ensure consistency and usability.</li><li>▸ Provide leadership with expert guidance on technology changes needed to enable strategic data visibility and performance monitoring.</li></ul><p><strong>Innovation & Strategy</strong></p><ul><li>Stay informed about technology trends and innovations, particularly in the Applied Behavioral Analysis (ABA) sector.</li><li>Identify, evaluate, and recommend emerging tools and practices to enhance organizational efficiency, elevate service quality, or streamline operations.</li></ul><p><strong>Role Scope:</strong></p><ul><li>This is a strategy-focused role designed to lead through growth phases, though it does not involve managing large teams directly at this time.</li></ul><p><br></p>
  • 2025-08-07T15:08:44Z
IT Director
  • Los Angeles, CA
  • onsite
  • Permanent
  • 150000.00 - 175000.00 USD / Yearly
  • Qualifications:<br>• 5+ years of hands-on IT management or support experience, preferably in a legal or professional services environment<br>• Strong proficiency with MacOS, Outlook, and Microsoft 365<br>• Experience with Filevine or similar legal case management/intake software<br>• Knowledge of conference room AV technologies (Zoom Rooms, webcams, display systems, audio solutions)<br>• Experience deploying or managing automation tools and AI platforms<br>• Solid understanding of database management and data integrity best practices<br>• Excellent troubleshooting skills and a proactive, solutions-oriented mindset<br>• Ability to manage multiple priorities and work effectively with non-technical staff<br>• Strong communication and interpersonal skills
  • 2025-09-02T16:44:49Z
Technical Support Manager
  • Cranbury, NJ
  • onsite
  • Permanent
  • 85000.00 - 95000.00 USD / Yearly
  • <p>We are looking for an experienced Technical Support Manager to oversee and deliver exceptional technical assistance to our global clientele. This role involves managing and resolving technical issues, supporting various systems, and ensuring smooth operations for end users across multiple channels. The position is based in Cranbury, New Jersey, and requires a proactive, customer-focused individual with a strong technical background.</p><p><br></p><p>Responsibilities:</p><p>• Manage daily technical support operations and resolve support tickets daily with efficiency and accuracy.</p><p>• Provide assistance to end users across multiple channels, each comprising over 100 users, ensuring seamless interaction and resolution of issues.</p><p>• Troubleshoot and resolve issues related to Windows, Linux, and Microsoft SQL Server systems.</p><p>• Support and maintain physical security systems and time and attendance systems to ensure uninterrupted functionality.</p><p>• Utilize Salesforce as a ticketing platform to manage, track, and resolve customer inquiries.</p><p>• Collaborate with global teams to provide after-hours support for critical customer needs when required.</p><p>• Contribute to system optimization by identifying recurring issues and implementing long-term solutions.</p><p>• Maintain detailed documentation of support activities and resolutions to ensure transparency and knowledge sharing.</p><p>• Deliver technical expertise to support ongoing projects and initiatives as needed.</p>
  • 2025-09-08T19:48:52Z
IT Operations Lead Engineer
  • Naperville, IL
  • onsite
  • Temporary
  • 61.13 - 71.25 USD / Hourly
  • Robert Half is seeking a highly skilled IT Operations Lead Engineer for an exciting 6-month engagement, with potential for extension, in Naperville, IL. This role requires deep expertise in Microsoft technologies and a strong background in IT operations. The IT Operations Lead Engineer will serve as a subject matter expert, ensuring secure, compliant, and optimized IT environments while supporting critical infrastructure implementations and configurations. <br> Key Responsibilities: Act as a subject matter expert (SME) for Microsoft technologies, including Entra ID (formerly Azure AD), Azure cloud infrastructure, Intune, and Conditional Access. Implement, troubleshoot, and support Conditional Access policies and identity governance strategies. Provide technical expertise to ensure secure configurations aligned with NIST cybersecurity standards. Deliver hands-on support in networking, endpoint management, and cloud infrastructure integration. Document and assist in remediation efforts emerging from NIST assessments. Collaborate with cross-functional teams to ensure seamless IT operations and compliance. Analyze, monitor, and optimize Microsoft 365 and Azure environments for performance, security, and operational efficiency. Manage Intune policy configurations across endpoints, ensuring consistent enforcement. Contribute to incident response and change control activities.
  • 2025-08-07T13:58:45Z
IT Manager
  • Cincinnati, OH
  • onsite
  • Permanent
  • 82000.00 - 105000.00 USD / Yearly
  • <p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
  • 2025-09-08T19:48:52Z
Director of Engineering
  • Plano, TX
  • onsite
  • Permanent
  • 230000.00 - 250000.00 USD / Yearly
  • <p>We are looking for a forward-thinking Director of Engineering to lead and enhance our engineering efforts in SATCOM & ESA (Electronically Steerable Antennas." This position requires a dynamic leader with extensive expertise in research and development, progressive product design, and advanced technologies. The role offers an exciting opportunity to oversee complex projects and drive innovation in electronically steerable antenna systems and SATCOM. </p><p><br></p><p>Responsibilities:</p><p>• Provide strategic leadership to engineering teams, ensuring alignment with organizational goals and objectives.</p><p>• Spearhead research and development initiatives to create cutting-edge, innovative solutions.</p><p>• Oversee the design, development, and deployment of electronically steerable antenna systems.</p><p>• Collaborate with cross-functional departments, including Product Management and Sales, to integrate engineering strategies with business needs.</p><p>• Ensure all engineering processes comply with industry standards and regulatory requirements.</p><p>• Cultivate a culture that prioritizes technical excellence, continuous improvement, and creative problem-solving.</p><p>• Manage project budgets, timelines, and resource allocation to ensure efficient execution.</p><p>• Evaluate and integrate emerging technologies into product development roadmaps.</p><p>• Mentor and guide engineering teams to foster growth and high-performance outcomes.</p>
  • 2025-08-06T17:14:19Z
IT Product Maximo Specialist
  • Detroit, MI
  • onsite
  • Permanent
  • 110000.00 - 150000.00 USD / Yearly
  • We are looking for an experienced IT Product Maximo Specialist to join our team in Detroit, Michigan. In this role, you will oversee the configuration, maintenance, and optimization of Maximo systems to ensure smooth operations and compliance. Your expertise will be instrumental in troubleshooting issues, enhancing system functionality, and supporting end-users with technical challenges.<br><br>Responsibilities:<br>• Collaborate with vendors to coordinate regular system patches, upgrades, and testing.<br>• Manage user roles, security groups, and access controls to ensure compliance and support audit requirements.<br>• Identify opportunities to improve operational efficiencies by leveraging Maximo functionalities.<br>• Stay updated on software capabilities, industry trends, and best practices to enhance system performance.<br>• Assist with data analysis, reporting needs, and change management processes.<br>• Provide responsive technical support to end-users facing IT or Maximo-related challenges.<br>• Debug and resolve production issues, escalating complex problems to developers or support teams when necessary.<br>• Create and maintain documentation for system configurations, procedures, and troubleshooting guides.<br>• Configure Maximo modules, workflows, and security settings to align with business requirements.<br>• Evaluate and recommend new technologies to enhance business processes centered on the Maximo platform.
  • 2025-09-04T18:05:11Z
IT Operations Coordinator
  • Springfield, MA
  • onsite
  • Permanent
  • 80000.00 - 120000.00 USD / Yearly
  • <p>We are looking for an experienced IT Operations Coordinator to oversee and drive the alignment of technology initiatives with business objectives. This role will require expertise in IT strategy, business planning, and ensuring compliance with industry standards. Based in Hampden County, Massachusetts, this is an exciting opportunity to contribute to the success of a dynamic and forward-thinking organization.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a comprehensive IT roadmap that aligns with organizational goals and emerging technology trends.</p><p>• Partner with vendors and internal teams to assess, implement, and optimize enterprise systems, cloud platforms, and cybersecurity measures.</p><p>• Monitor compliance with IT governance standards, ensuring adherence to data protection and risk management protocols.</p><p>• Play a key role in creating and refining business continuity and disaster recovery plans in collaboration with leadership.</p><p>• Coordinate IT equipment inventory management to ensure accurate tracking and efficient utilization.</p><p>• Conduct regular IT audits to evaluate system performance and identify areas for improvement.</p><p>• Facilitate cross-functional communication to promote the successful execution of technology projects.</p><p>• Advise on IT best practices and provide strategic input to enhance operational efficiency.</p><p>• Manage client communications related to IT projects, ensuring clarity and alignment with expectations.</p>
  • 2025-08-20T19:24:08Z
IT Support Manager
  • Shreveport, LA
  • onsite
  • Permanent
  • 60000.00 - 90000.00 USD / Yearly
  • We are looking for a skilled IT Support Manager to oversee and enhance the technology infrastructure of our healthcare organization in Shreveport, Louisiana. This role requires a proactive leader who can manage IT operations, support system configurations, and ensure optimal performance of hardware and network components.<br><br>Responsibilities:<br>• Lead and manage IT operations, ensuring the reliability and efficiency of all technological systems.<br>• Oversee the administration and maintenance of Active Directory, ensuring secure and seamless access for users.<br>• Implement and maintain backup technologies to safeguard critical data and ensure business continuity.<br>• Manage and troubleshoot Cisco networking technologies to optimize connectivity and performance.<br>• Supervise the configuration and deployment of computer hardware, ensuring compatibility with organizational needs.<br>• Develop and enforce configuration management processes to maintain system integrity.<br>• Monitor and maintain the Wide Area Network (WAN) for consistent and secure communication across locations.<br>• Provide technical guidance and support to staff, addressing IT-related issues promptly.<br>• Collaborate with stakeholders to identify and implement technology improvements that align with business goals.
  • 2025-08-06T21:33:52Z
ERP Integration Manager
  • Philadelphia, PA
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for an experienced ERP Integration Manager to join our team in Philadelphia, Pennsylvania. This long-term contract position is ideal for a detail-oriented individual with expertise in workforce management systems and timekeeping solutions, especially UKG Pro and Kronos modules. The role involves providing functional integration support, collaborating with stakeholders, and ensuring seamless system operations.<br><br>Responsibilities:<br>• Analyze business requirements for timekeeping issues and new functionalities, designing and implementing solutions that include system configuration, testing, and ongoing support.<br>• Provide functional expertise for ERP integrations, ensuring seamless connectivity between UKG Pro, Workday, and other systems using the Boomi integration layer.<br>• Facilitate comprehensive testing processes, including payroll parallel testing and user acceptance testing, while documenting test scripts and results.<br>• Collaborate with various teams, including payroll, nursing administration, and IT, to gather requirements and present tailored solutions.<br>• Train team members on UKG Pro modules and create detailed guides for debugging and system support.<br>• Offer hands-on production support during system cutovers and go-live phases to ensure smooth transitions.<br>• Maintain and update critical integration components, including CRTs, to optimize system performance.<br>• Lead discussions with stakeholders to provide insights and support for workforce management implementations.<br>• Debug and resolve integration issues across multiple systems, ensuring minimal disruption to operations.
  • 2025-08-07T14:23:41Z
IT Director
  • Peridot, AZ
  • onsite
  • Temporary
  • 95.00 - 110.00 USD / Hourly
  • We are looking for an experienced IT Director to oversee and enhance the technological infrastructure of our organization in Peridot, Arizona. This long-term contract position requires a dynamic leader who can manage IT operations, ensure system reliability, and drive innovation to meet organizational goals.<br><br>Responsibilities:<br>• Lead and manage the IT department, ensuring efficient operations and continuous improvement.<br>• Oversee deskside support services to address technical issues and maintain high user satisfaction.<br>• Coordinate and execute hardware deployments, ensuring smooth integration with existing systems.<br>• Develop and maintain backup technologies to safeguard critical data and ensure business continuity.<br>• Implement and manage Cisco technologies to optimize network performance and security.<br>• Monitor and evaluate IT systems to identify areas for improvement and recommend innovative solutions.<br>• Collaborate with other departments to align technology strategies with organizational objectives.<br>• Ensure compliance with IT policies, standards, and regulatory requirements.<br>• Manage vendor relationships and negotiate contracts for IT services and equipment.<br>• Provide mentorship and guidance to the IT team, fostering growth and development.
  • 2025-09-03T22:58:42Z
IT Director
  • Miamisburg, OH
  • onsite
  • Permanent
  • 150000.00 - 200000.00 USD / Yearly
  • We are looking for a visionary IT Director to lead our technology strategy and operations in Miamisburg, Ohio. This role requires a dynamic leader who can oversee enterprise IT systems, drive innovation, and ensure the organization remains at the forefront of digital transformation. The ideal candidate will thrive in a collaborative environment, leveraging their technical expertise and leadership skills to deliver scalable solutions.<br><br>Responsibilities:<br>• Develop and implement a comprehensive IT strategy that aligns with the company’s growth objectives and digital transformation goals.<br>• Lead and mentor a high-performing IT team, fostering a culture of accountability and continuous improvement.<br>• Collaborate with department leaders to translate business requirements into effective technology solutions.<br>• Evaluate and integrate emerging technologies to enhance infrastructure and drive innovation.<br>• Oversee the management of IT operations, including system infrastructure, cloud environments, and user support.<br>• Establish and enforce IT policies, procedures, and service-level agreements to ensure operational excellence.<br>• Manage relationships with external vendors and service providers to optimize cost and performance.<br>• Direct cybersecurity initiatives, including risk management, threat detection, incident response, and compliance with industry standards.<br>• Support enterprise scaling efforts, including system integration and M& A activities.<br>• Ensure the organization’s IT systems and processes are future-proof and resilient.
  • 2025-08-06T14:59:01Z
IT Director
  • Grand Rapids, MI
  • onsite
  • Permanent
  • 130000.00 - 170000.00 USD / Yearly
  • We are looking for an experienced IT Director to guide and oversee our technology operations while driving innovation and efficiency. In this role, you will play a crucial part in shaping our IT infrastructure and ensuring it aligns with organizational goals. The ideal candidate will bring a strategic mindset, strong leadership abilities, and a passion for leveraging technology to achieve business success.<br><br>Responsibilities:<br>• Lead and manage the IT department, fostering a culture of collaboration and innovation.<br>• Develop and implement strategies for IT infrastructure, ensuring scalability and efficiency.<br>• Oversee the deployment and maintenance of hardware, software, and network systems.<br>• Collaborate with leadership to align IT priorities with organizational objectives.<br>• Ensure the security, reliability, and performance of IT systems and networks.<br>• Design and enforce IT policies, standards, and best practices to support operational excellence.<br>• Evaluate emerging technologies and recommend solutions to enhance business capabilities.<br>• Manage IT budgets, forecast resource needs, and plan for future growth.<br>• Lead hiring decisions for IT roles and build a high-performing team.<br>• Provide technical leadership and guidance to ensure successful project execution.
  • 2025-09-09T17:44:08Z
Public Relations Manager
  • New York, NY
  • onsite
  • Permanent
  • 100000.00 - 125000.00 USD / Yearly
  • We are looking for an experienced Public Relations Manager to lead media strategies and enhance the visibility of our executives and brand. This role requires a dynamic individual skilled in managing high-level media engagements, including TV appearances and speaking opportunities. Join our team in New York, New York, to drive impactful public relations campaigns that resonate with tier-one media outlets.<br><br>Responsibilities:<br>• Develop and execute comprehensive media strategies to elevate the company’s public presence.<br>• Build and maintain strong relationships with tier-one media outlets to secure high-profile coverage.<br>• Coordinate and manage executive visibility initiatives, including TV appearances and speaking engagements.<br>• Craft compelling pitches and stories to engage media partners and drive brand awareness.<br>• Oversee the planning and execution of public relations campaigns that align with business objectives.<br>• Collaborate with internal teams to ensure consistent messaging across all media channels.<br>• Monitor and analyze media coverage, providing insights and recommendations for future strategies.<br>• Prepare executives for media interviews and public speaking opportunities.<br>• Manage day-to-day relationships with media professionals, ensuring timely responses and updates.<br>• Stay up-to-date with industry trends to identify new opportunities for media engagement.
  • 2025-09-05T15:09:02Z
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