<p>Are you a friendly, organized, and professional individual who excels in creating positive first impressions? Our client is seeking a Receptionist to be the face of their organization, responsible for ensuring smooth front-desk operations and delivering exceptional customer service. This role is perfect for someone who thrives in a fast-paced environment and enjoys engaging with others.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Front Desk Operations:</strong> Greet visitors, clients, and staff in a warm and professional manner while ensuring they feel welcomed and directed appropriately.</li><li><strong>Phone Management:</strong> Answer, screen, and route incoming calls efficiently using a multi-line phone system. Take accurate messages when needed.</li><li><strong>Scheduling:</strong> Manage calendars, schedule appointments, and assist with organizing meetings as required.</li><li><strong>Clerical Support:</strong> Handle light administrative tasks such as filing, data entry, and maintaining office supplies inventory.</li><li><strong>Mail and Deliveries:</strong> Sort, distribute, and manage incoming/outgoing mail and deliveries.</li><li><strong>Visitor Coordination:</strong> Ensure visitors sign in and comply with building or company security protocols when necessary.</li><li><strong>Office Presentation:</strong> Maintain a tidy and presentable reception area and common spaces.</li><li><strong>Customer Support:</strong> Address basic inquiries from visitors and callers about the organization or its services/products.</li></ul><p><br></p>
<p>Robert Half is seeking an Office Manager to support our client’s daily operations. The ideal candidate will be highly organized, detail-oriented, and able to manage multiple administrative and operational tasks efficiently while providing excellent support to the team.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Oversee daily office operations including supplies, equipment, and vendor coordination</li><li>Perform general clerical duties including filing, copying, scanning, and data entry</li><li>Handle incoming calls, emails, and in-person inquiries</li><li>Manage scheduling, calendar coordination, and meeting preparation</li><li>Maintain accurate records, update databases, and organize documents</li><li>Support staff with various administrative and operational projects as needed</li></ul><p><br></p>
<p>We are looking for an experienced Technical Business Analyst to join our team in Southern California. This is a long-term contract position, offering an excellent opportunity to contribute to innovative projects and collaborate with a dynamic team. This role will be expected to be onsite 4 days per week.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and document business requirements to support project objectives and deliverables.</p><p>• Collaborate with project managers and team leads to ensure timely completion of assigned tasks.</p><p>• Perform detailed analysis, design, testing, and implementation of system enhancements and large-scale projects.</p><p>• Develop architectural solutions tailored to application needs and business goals.</p><p>• Conduct unit testing, integration testing, system testing, and user acceptance testing to ensure high-quality deliverables.</p><p>• Prepare and maintain comprehensive project documentation, including implementation and warranty details.</p><p>• Provide regular status updates to project managers and team leads to ensure transparency and alignment.</p><p>• Work on <strong>AS400</strong> technologies, including programming, file/database configuration, and system integrations.</p><p>• Support retail ordering and warehouse functions, focusing on the specific needs of the automotive spare parts business.</p><p>• Travel as required to fulfill project demands and ensure successful implementation.</p>
<p>Robert Half is assisting a client in hiring a Data Entry Specialist to accurately manage and input information into company systems. This position is ideal for someone who has strong attention to detail, accuracy, and time management skills.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter, verify, and update information in databases and spreadsheets</li><li>Maintain accurate records and ensure data integrity</li><li>Review documents for errors and make necessary corrections</li><li>Organize and file electronic and paper records</li><li>Assist with generating reports as requested by management</li><li>Support other administrative tasks as needed</li></ul><p><br></p>
<p>Are you a problem-solving expert with a passion for technology and expertise in Windows, Active Directory, Intune, and IT support? Are you driven to provide stellar technical assistance and ensure smooth day-to-day operations for end users? If so, we encourage you to apply for the Desktop Support Technician role!</p>
<p>We are looking for an experienced IT detail-oriented individual to step into the role of IT Manager in Cincinnati, Ohio. This position involves leading dynamic teams in delivering high-quality data migration projects while ensuring compliance with regulatory standards. The ideal candidate will possess strong leadership skills, a passion for process optimization, and the ability to inspire and develop team members.</p><p><br></p><p>Responsibilities:</p><p>• Lead the successful delivery of data migration projects by managing timelines, quality standards, and service levels.</p><p>• Facilitate client meetings, including project kickoff and closing sessions, to ensure alignment and satisfaction.</p><p>• Develop, review, and present client deliverables and comprehensive project reports.</p><p>• Identify and implement best practices across multiple projects and teams to enhance efficiency and effectiveness.</p><p>• Collaborate with the Site Lead to analyze data and provide insights for client-facing project leads.</p><p>• Oversee administrative tasks such as preparing status reports, tracking budgets, and conducting performance evaluations for team members.</p><p>• Motivate and mentor team members by fostering growth opportunities and creating development programs.</p><p>• Manage project risks by assessing potential issues and ensuring compliance with statutory and regulatory requirements.</p><p>• Ensure adherence to confidentiality agreements and protect client information throughout the project lifecycle.</p>
We are looking for an experienced IT Risk and Compliance Specialist to lead and enhance our organization's compliance programs. This role requires an individual with a strong understanding of banking regulations, risk management principles, and anti-money laundering (AML) practices. Based in Kerrville, Texas, this position offers the opportunity to collaborate across departments and ensure adherence to regulatory requirements.<br><br>Responsibilities:<br>• Develop, implement, and maintain the organization's compliance program, including conducting risk assessments and ensuring regulatory reporting is accurate and timely.<br>• Monitor and evaluate changes in banking laws and regulations, ensuring all compliance measures align with current requirements.<br>• Design and deliver training programs for staff on compliance topics such as suspicious activity reporting, customer due diligence, and enhanced due diligence.<br>• Investigate and address compliance violations or suspicious transactions, escalating issues when necessary.<br>• Collaborate with various departments to identify and mitigate compliance risks while ensuring effective controls are in place.<br>• Maintain an in-depth understanding of the organization's products, services, and customer base to accurately assess risk exposure.<br>• Prepare detailed compliance reports and documentation to support audits and regulatory reviews.<br>• Provide expert guidance on interpreting complex regulations and implementing effective policies to meet compliance standards.
<p>We are looking for a skilled Legal Secretary to join our team on a long-term contract basis in Washington, District of Columbia. This role is ideal for someone with a strong background in legal administrative support, who thrives in a fast-paced, collaborative environment. As part of a non-profit organization, you will play a key role in ensuring the seamless operation of legal processes and documentation. Apply today! By sending an updated resume to Fana Belcher at [fana.belcher][at]roberthalf[dot][com].</p><p><br></p><p>Responsibilities:</p><p>• Prepare and manage legal documents, ensuring accuracy and compliance with court requirements.</p><p>• Handle electronic filing (e-filing) of legal documents across various platforms and jurisdictions.</p><p>• Coordinate and maintain schedules, appointments, and deadlines through effective calendar management.</p><p>• Draft correspondence and perform dictation tasks with precision and attention to detail.</p><p>• Facilitate court filings by tracking deadlines and organizing necessary documentation.</p><p>• Provide administrative support for legal proceedings, including organizing case files and maintaining records.</p><p>• Communicate effectively with attorneys, clients, and external parties to ensure smooth workflow.</p><p>• Maintain confidentiality and adhere to ethical standards in handling sensitive information.</p><p>• Assist in preparing reports, presentations, and other legal materials as required.</p><p>• Troubleshoot and resolve issues related to legal documentation and filing systems.</p>
<p>The IT Administrator will be responsible for supporting and maintaining the organization’s core infrastructure, with a strong focus on Cisco network administration and Microsoft 365 user support. The ideal candidate will be proactive, collaborative, and capable of managing multiple priorities in a fast-paced environment.</p><p><br></p><p><strong><u>Key Responsibilities: </u></strong></p><p><br></p><ul><li>Cisco Network Administration & Configuration</li><li>Configure, maintain, and troubleshoot Cisco switches, routers, and wireless infrastructure</li><li>Perform advanced diagnostics and root cause analysis to resolve network issues</li><li>Maintain and update network documentation, including configurations, and procedures</li><li>Apply security patches and ensure network compliance</li><li>Administer M365 environment: user accounts, license assignments, group creation, and troubleshooting</li><li>Provide Tier 1–2 support for Microsoft Teams, SharePoint, OneDrive, and Office Apps</li><li>Assist with device management, policy enforcement, and user onboarding</li><li>Ensure endpoint compliance and support security software deployment</li><li>End user support via phone, email, and in-person for internal and remote users</li><li>Resolve issues related to hardware, software, networking, and peripheral devices</li><li>Manage Active Directory domains, user accounts, group policies, and permissions</li><li>Monitor and verify system backups, ensuring data integrity and recovery readiness</li></ul><p><br></p>
<p><em>The salary range for this position is $70,000-$85,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new Staff Accountant position. Which may seem pretty standard…until you get to the best part: The perks.</p><p><br></p><p>1) The pay rates are above what their top competitors pay their employees</p><p>2) They have higher bonus structures</p><p>3) There’s work from home flexibility and prioritization for employee work/life balance.</p><p>4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)</p><p>5) And more…</p><p><br></p><p>The accounting team has been instrumental in building new reporting, process improvement, launching new initiatives and supporting our increasing employee base. The Staff Accountant will play a key role in the financial close process and will be responsible for preparing accounting journals, reviewing and entering client invoices, preparing allocation files, and performing month-end balance sheet account reconciliations. The Staff Accountant should have relevant professional experience, be entrepreneurial, poised, and able to communicate with junior and senior executives both inside as well as outside the firm. This position will report to the Accounting Manager.</p><p><br></p><p><br></p><p><strong>Duties and Responsibilities: </strong></p><ul><li>Support the accounting department through direct coordination with other Staff Accountants, the Accounting Manager, and the Controller</li><li>Prepare journals (prepaid expenses, accrued expenses, revenue recognition, etc.) and balance sheet reconciliations as part of the month-end and quarter-end close processes</li><li>Assist the A/R Coordinator with preparation of client and intercompany invoices when needed</li><li>Assist with the accounts payable process by preparing and importing allocation files into our accounting system, NetSuite</li><li>Reconcile daily bank activity and perform broader bank reconciliations during month-end close</li><li>Assist with the year-end audit and budgeting processes</li><li>Document relevant US processes and procedures and update current documentation, as needed</li><li>Assist with special projects and provide support to other positions in the department, as needed</li></ul><p> <em>To apply to this hybrid position, please email [email protected]</em></p>
We are looking for an experienced Audit Manager to join our team in Dallas, Texas. In this role, you will oversee audit engagements, ensure compliance with meticulous standards, and provide valuable insights to clients. This position offers an opportunity to lead a team and make meaningful contributions to the firm’s success.<br><br>Responsibilities:<br>• Oversee the preparation and review of tax returns, ensuring accuracy and compliance while delegating tasks as needed.<br>• Manage engagement budgets, ensuring projects are completed efficiently and within time constraints.<br>• Review and approve engagement letters drafted by staff before submission to partners.<br>• Prepare client invoices, communicate fee details, and support the collection process for overdue accounts.<br>• Ensure financial statements and management letters meet firm and high-quality standards, maintaining adherence to all relevant guidelines.<br>• Keep partners informed of key developments in engagements and proactively address challenges with actionable solutions.<br>• Communicate engagement progress, issues, and resolutions to clients in a timely and precise manner.<br>• Conduct or supervise technical research on complex accounting issues, ensuring timely adoption of new regulations and standards.<br>• Stay updated on economic, political, and legislative trends that may impact clients’ business environments.
We are looking for a skilled Desktop Support Analyst to join our team in Neenah, Wisconsin. In this long-term contract position, you will play a critical role in providing exceptional technical support and ensuring smooth operations for end-users. If you have a strong background in desktop support and a customer-focused approach, we encourage you to apply.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented customer service while addressing technical issues and resolving end-user concerns.<br>• Configure and deploy new laptops, including imaging and setup, ensuring compatibility with Windows 11.<br>• Manage and resolve support tickets using Fresh Service or similar ticketing systems.<br>• Perform password resets and troubleshoot login-related issues efficiently.<br>• Install, organize, and maintain cabling to ensure a clean and presentable workspace for users.<br>• Assist with troubleshooting desktop hardware and software issues, including Microsoft Office Suite and Teams.<br>• Support Active Directory tasks, including account management and updates.<br>• Collaborate with team members to ensure timely resolution of technical problems and system updates.<br>• Conduct basic troubleshooting for Intune and other Microsoft technologies as needed.<br>• Provide training and guidance to users on system functionalities and best practices.
<p><strong>Job Title: </strong>Patient Service Representative (Contract-to-Permanent Opportunity)</p><p><strong>Location: </strong>Radnor, PA</p><p><strong>Schedule: </strong>35-40 hours per week (shifts vary between 6:45 AM – 6:15 PM)</p><p><strong>Contract Length: </strong>Minimum of 12 weeks, with potential for extension or permanent placement</p><p><br></p><p><strong>Job Summary:</strong></p><p>A well-established healthcare provider in Yardley is seeking a Patient Service Representative for a contract-to-permanent opportunity. This role is essential in ensuring smooth and professional Front-end support for patients seeking therapy services. The ideal candidate will have a strong administrative background and excellent communication skills, with an interest or experience in healthcare.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and triage a high volume of incoming phone calls in a timely and professional manner</li><li>Schedule patient appointments and ensure efficient calendar management</li><li>Verify, secure, and maintain both initial and ongoing health insurance coverage for patients</li><li>Educate patients on insurance benefits and provide accurate information regarding coverage for therapy services</li><li>Document and update patient information accurately in internal systems</li><li>Collaborate with clinical and administrative teams to ensure a seamless patient experience.</li></ul>
We are looking for an experienced Accounting Manager/Supervisor to oversee corporate accounting operations within a manufacturing environment. Based in Houston, Texas, this role involves managing monthly close processes, consolidations, financial reporting, and audit preparations while ensuring compliance with accounting standards and company policies. The ideal candidate will play a key role in streamlining procedures and driving process improvements.<br><br>Responsibilities:<br>• Supervise the monthly close processes for corporate entities to ensure accuracy and timeliness.<br>• Oversee consolidation activities, including foreign currency translation, intercompany reconciliations, and eliminations.<br>• Review and approve account reconciliations to maintain accurate financial records.<br>• Prepare and analyze monthly internal financial reports for management review, ensuring the completeness and accuracy of data.<br>• Manage accounting for stock-based compensation and ensure compliance with relevant standards.<br>• Support external financial reporting requirements by preparing necessary documentation and filings.<br>• Coordinate schedules and documentation for quarterly reviews and year-end audits with external auditors.<br>• Implement and refine corporate accounting control procedures to enhance efficiency and compliance.<br>• Stay updated on new accounting pronouncements and ensure practices align with current standards.<br>• Collaborate with other departments to provide accounting support and address cross-functional needs.
<p>Our client, in an exciting industry, is in need for a Financial Analyst to join their team on a long contract basis! Though it would be at least 6 months long, the role has potential to go permanent after that timeframe for the right match, and also may continue extending. This is a long-term contract position that offers the opportunity to apply your expertise in financial management to high-impact projects and programs. If you excel in problem-solving, have a growth mindset, and thrive in a collaborative environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and support financial controls for portfolios governed by earned-value management principles.</p><p>• Independently manage and analyze resource forecasts and Estimates at Completion (EACs) for budgets, control accounts, and programs.</p><p>• Develop, review, and present performance reports to senior management, offering insights into financial and operational outcomes.</p><p>• Conduct variance analyses to evaluate financial performance and provide actionable recommendations to improve results.</p><p>• Lead the creation of cost and schedule performance measurement baselines, including earned value and variance analyses.</p><p>• Provide strategic financial guidance to senior management, leveraging extensive experience to improve profitability and shareholder value.</p><p>• Analyze and present business cases using appropriate indices to drive decision-making and optimize financial outcomes.</p><p>• Collaborate on defining requirements and deploying systems, tools, and processes to enhance business and resource planning capabilities.</p>
We are looking for a talented Digital Content Writer to join our team in Pompano Beach, Florida. In this Contract-to-Permanent position, you will play a pivotal role in creating compelling digital content that aligns with our branding and storytelling objectives. This role offers an opportunity to contribute to impactful marketing campaigns within the non-profit industry.<br><br>Responsibilities:<br>• Develop engaging and creative content for digital platforms, ensuring alignment with brand identity and messaging.<br>• Write, edit, and proofread content for marketing materials, advertisements, blogs, and social media posts.<br>• Collaborate with cross-functional teams to implement content strategies that support organizational goals.<br>• Utilize tools like Adobe Creative Cloud and content management systems to enhance content production.<br>• Monitor and analyze digital content performance using platforms such as Facebook Insights.<br>• Ensure adherence to AP Style and editorial quality standards across all written materials.<br>• Research and stay updated on emerging trends in digital storytelling and brand marketing.<br>• Optimize content for SEO and user engagement to maximize reach and effectiveness.<br>• Support the development of brand awareness campaigns through targeted storytelling.<br>• Manage multiple projects simultaneously while meeting deadlines and maintaining quality.
<p>Robert Half is looking for an organized and dependable Office Clerk to join a local and growing organization. In this role, you will handle administrative tasks that are vital to the success of construction projects. The ideal candidate is proactive, skilled in multitasking, and thrives in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain and organize office records, files, and documentation related to ongoing and completed projects.</li><li>Process incoming and outgoing correspondence, including emails, letters, and invoices.</li><li>Input and update project data into company systems and ensure accuracy.</li><li>Assist with scheduling and calendaring meetings, appointments, and project timelines.</li><li>Support the construction management team with administrative needs, including preparing reports and presentations.</li><li>Liaise with vendors and subcontractors to ensure timely delivery of requested materials and services.</li><li>Manage office supplies and coordinate reordering as needed.</li><li>Answer phone calls, respond to inquiries, and provide excellent customer service to internal and external stakeholders.</li></ul><p><br></p>
<p>Work Performed:</p><p>· Provide day-to-day functional and technical support for Oracle E-Business Suite modules (e.g., Finance, HRMS, CRM) to end-users, resolving issues and fulfilling service requests in a timely and effective manner.</p><p>· Analyze, troubleshoot, and diagnose complex application issues, including data discrepancies, system errors, performance bottlenecks, and interface failures.</p><p>· Collaborate with business users to understand their needs, document requirements, and translate them into effective system solutions, with a focus on streamlining processes and reducing manual work.</p><p>· Actively participate in the identification and implementation of continuous improvement initiatives to enhance system efficiency, user experience, and data integrity within the EBS environment, especially concerning data exchange and integration points.</p><p>· Develop and maintain documentation, including knowledge base articles, user guides, and troubleshooting procedures, with a focus on documenting interface specifications and data flows.</p><p>· Perform system monitoring, health checks, and preventative maintenance tasks to ensure optimal system performance, availability, and interface stability.</p><p>· Assist with the planning and execution of system upgrades, patches, and enhancements, with a focus on minimizing disruption to interfaces.</p><p>· Develop and execute test plans for system changes, ensuring thorough testing and validation of both EBS functionality and interface integrity.</p><p>· Collaborate with development teams on customizations, integrations, and enhancements to the EBS platform, with a strong emphasis on designing and building robust, scalable, and maintainable interfaces.</p><p>· Manage and support interfaces between EBS and other enterprise applications (e.g., CCB, WACS,banking systems), including monitoring data flow, troubleshooting errors, and optimizing performance.</p><p>· Stay current with Oracle EBS best practices, new features, and technological advancements, with a focus on how these can be leveraged to improve interfaces and integrations.</p><p><br></p>
<p>Our recruiting firm is proud to partner with an <strong>established and fast-growing client in Carlsbad</strong> that is looking to add a <strong>Billing Specialist</strong> to their finance department. This company values precision, accountability, and a strong sense of teamwork. They are seeking someone who not only understands the technical aspects of billing but also thrives in a professional environment where accuracy and timeliness directly contribute to client satisfaction and business growth.</p><p><br></p><p>This role is ideal for an accounting professional who enjoys <strong>owning the billing process from start to finish</strong>, collaborating with multiple departments, and ensuring financial records are kept accurate and up to date. The selected candidate will become an integral member of a collaborative team that plays a key role in keeping projects, clients, and leadership aligned.</p><p><br></p><p><strong><u>Responsibilities</u></strong></p><ul><li>Prepare, review, and process invoices for clients in accordance with company policies.</li><li>Verify billing data, correct discrepancies, and ensure accurate charges are applied.</li><li>Coordinate with project managers and department leads to track billable hours, costs, and contracts.</li><li>Maintain detailed billing records and reconcile accounts regularly.</li><li>Respond to client inquiries related to invoices and payments in a timely and professional manner.</li><li>Support month-end closing processes by providing reports and reconciliations.</li><li>Assist with collections efforts for outstanding balances as needed.</li><li>Generate custom reports for management to support financial planning and forecasting.</li><li>Ensure compliance with company policies, contractual terms, and accounting standards.</li></ul>
We are looking for a motivated and highly organized Front Desk Coordinator to manage day-to-day operations of our Miami showroom. This role involves maintaining a visually appealing space, providing exceptional customer service, and supporting various marketing and sales activities. This is a Contract-to-Permanent position offering an opportunity to contribute to a dynamic and engaging environment.<br><br>Responsibilities:<br>• Ensure the showroom is visually appealing and merchandise is displayed according to corporate standards.<br>• Maintain the cleanliness and organization of showroom samples and displays.<br>• Coordinate showroom maintenance, refits, and timely installation of window displays.<br>• Track showroom usage by clients and produce detailed monthly and annual reports.<br>• Collaborate with teams to organize showroom events, such as buying days and press events.<br>• Support marketing efforts by assisting with projects and handling requests from editors, stylists, and celebrities.<br>• Manage inventory control for the showroom and maintain product catalogs for sales activities.<br>• Assist Key Account Managers with client interactions, including order-taking and sales support.<br>• Handle administrative tasks such as managing office supplies, petty cash, and courier services.<br>• Create shopping carts and purchase orders to support operational needs.
<p>Construction company in the Ronkonkoma area seeks an experienced Assistant Project Manager / APM to join their growing PM team. This role offers plenty of career upside in working with an established and team-oriented department. Your job will have you supporting project managers and ensuring the successful execution of projects from start to finish. As part of a collaborative and dynamic team, you will play a vital role in maintaining efficiency, building client relationships, and contributing to the overall profitability of the company.</p><p><br></p><p>Responsibilities:</p><p>• Assist project managers in coordinating schedules, materials, and resources to ensure timely project completion.</p><p>• Monitor and update project schedules to reflect the status of ongoing activities and milestones.</p><p>• Facilitate communication between departments, vendors, and clients to align project expectations and deliverables.</p><p>• Support the management of change orders, including documentation, tracking, and status updates.</p><p>• Oversee material procurement and coordinate with vendors to meet project requirements and deadlines.</p><p>• Maintain accurate records of project activities and ensure all documentation is organized and accessible.</p><p>• Collaborate with estimating and drafting teams to streamline processes and meet project deadlines.</p><p>• Help manage project close-out activities, including final documentation and ensuring client satisfaction.</p><p>• Build and nurture client relationships to promote future business opportunities and sales.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 9 AM - 6 PM *</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 10 AM-7 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Sunday through Thursday 7 AM - 4 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
<p>We are looking for a dedicated Solution Center Representative to join our team in Indianapolis, Indiana. In this contract to hire position, you will serve as the first point of contact for educators and administrators, providing exceptional support for curriculum implementation and troubleshooting inquiries. This role requires a proactive approach to customer service, ensuring smooth communication and identifying opportunities to enhance school experiences. *<strong>The hours for this role are Tuesday through Saturday 3 PM - 12 PM*</strong></p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide personalized support to schools, addressing curriculum implementation and operational inquiries.</p><p>• Respond to questions related to program details, curriculum guidance, and purchasing or order statuses.</p><p>• Assist with school registration processes and resolve equipment or software-related issues.</p><p>• Deliver Tier 1 IT support and guide users through system and site navigation.</p><p>• Identify opportunities for additional services or products that align with school needs.</p><p>• Collaborate with team members to resolve complex issues and ensure customer satisfaction.</p><p>• Maintain detailed records of interactions and tasks using a customer relationship management tool.</p><p>• Perform administrative tasks and support team projects as needed.</p><p>• Meet established service level, productivity, and quality goals.</p><p>• Recommend innovative solutions and emerging trends to improve processes.</p>
