141 Results for Help Desk Analyst I Jobs

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Business Systems Analyst I

Bloomfield, CT
onsite
Temporary / Contract
26 - 28 USD / Hourly
If you enjoy keeping projects organized, working across teams, and helping supply chain initiatives stay on track, this could be a great opportunity for you.We’re seeking a Business Systems Analyst I to support sourcing activities for elevator components in Bloomfield, Connecticut. In this role, you’ll work closely with suppliers, engineering teams, and internal business partners to help drive procurement efforts, monitor supplier progress, and maintain accurate data and reporting. Your work will play an important part in helping material plans stay on schedule and supporting production readiness. What You’ll Do<ul><li>Support sourcing projects for elevator components by organizing bid documentation, gathering supplier responses, and assisting with bid analysis.</li><li>Collect engineering drawings, technical specifications, and other required materials to prepare quote packages and supplier submissions.</li><li>Coordinate technical review meetings between suppliers and engineering teams to help resolve design, feasibility, and requirement-related questions.</li><li>Initiate first article inspection requests and track progress through completion to help meet launch timelines.</li><li>Enter and maintain supplier pricing information in the ERP system with a high level of accuracy.</li><li>Monitor supplier readiness and material ramp-up activities to support production schedules and supply continuity.</li><li>Follow up with suppliers on open items, deadlines, and action plans to keep projects moving forward.</li><li>Partner with cross-functional teams to create regular status updates, reporting, and supply chain activity summaries.</li></ul>Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2026-11-06T00:00:00Z

IT Support Analyst

Los Angeles, CA
onsite
Permanent / Full Time
92000 - 95000 USD / Yearly
IT Support Analyst OverviewAn organization is seeking an IT Support Analyst to provide high-touch end-user support across enterprise technologies, collaboration platforms, devices, and workplace technology. This role serves as a key point of contact for technical support, troubleshooting, equipment deployment, and operational support in a dynamic professional environment. Responsibilities<ul><li>Provide Tier 1 and Tier 2 technical support for end users</li><li>Troubleshoot hardware, software, connectivity, and application issues</li><li>Manage support tickets and ensure timely resolution of technical requests</li><li>Configure, deploy, and support user devices and workplace technology</li><li>Support mobile devices, collaboration tools, and productivity platforms</li><li>Assist with onboarding, offboarding, and user technology setup</li><li>Support conference room and audio/visual technologies</li><li>Document issues, solutions, and support procedures</li><li>Track recurring issues and recommend process improvements</li><li>Coordinate with internal technology teams and third-party vendors to resolve escalated issues</li><li>Participate in scheduled after-hours and on-call support rotations</li><li>Assist with inventory management, technology refresh initiatives, and software deployments</li><li>Support technology projects and operational initiatives as needed</li><li>Provide guidance and mentoring to less experienced support team members</li></ul>
2026-11-04T00:00:00Z

Senior IT Help Desk Support Technician

Scottsdale, AZ
onsite
Temporary / Contract
23 - 25 USD / Hourly
The Senior IT Help Desk Support Technician serves as the first point of contact for employees requiring technical assistance. This role is responsible for providing timely Tier 2 support, along with select Tier 3 support responsibilities, by troubleshooting hardware, software, network, and user-related issues while delivering excellent customer service. The technician documents and tracks requests through the help desk ticketing system, resolves issues whenever possible, and escalates more complex problems as needed. This position reports to the Help Desk Supervisor and receives moderate supervision with ongoing training and development opportunities. Essential Duties and Responsibilities<ul><li>Serve as the first point of contact for Tier 2 IT support requests, while assisting with Tier 3 technical issues as needed.</li><li>Prioritize, document, and manage support tickets according to urgency and business impact.</li><li>Provide technical support for computer hardware, software, printers, mobile devices, and peripheral equipment.</li><li>Respond to support requests in person, by phone, email, or through the ticketing system.</li><li>Install, configure, troubleshoot, repair, and upgrade desktop and laptop computers, operating systems, and software applications.</li><li>Diagnose and resolve hardware, software, network, and connectivity issues, escalating more complex problems when appropriate.</li><li>Configure and install computer peripherals, including monitors, printers, scanners, and other devices.</li><li>Perform routine computer maintenance, including operating system updates, malware and virus removal, system cleanup, and performance optimization.</li><li>Assist with user account setup, password resets, and access-related issues.</li><li>Maintain accurate documentation of all work performed, including ticket updates, resolutions, and daily activity logs.</li><li>Develop and maintain user documentation, training materials, and knowledge base articles.</li><li>Provide basic computer training and guidance to employees on software applications and IT best practices.</li><li>Monitor recurring technical issues and communicate trends or recommendations for long-term improvements.</li><li>Follow up with users to verify issues have been fully resolved and ensure a positive support experience.</li><li>Assist with office technology projects, equipment deployments, inventory management, and other IT-related initiatives.</li><li>Perform general administrative and office tasks as assigned.</li><li>Complete other duties and special projects as assigned.</li></ul>
2026-10-29T00:00:00Z

EDI Analyst

Ann Arbor, MI
onsite
Temporary / Contract
51.4615 - 59.587 USD / Hourly
We are looking for an experienced EDI Analyst to support critical integration processes that connect business operations, order flow, inventory activity, shipping, and invoicing across the organization. This Long-term Contract position is based in Ann Arbor, Michigan, and offers the opportunity to work in a dynamic manufacturing environment where technology plays a direct role in daily operations. The ideal candidate will strengthen transaction reliability, improve partner connectivity, and help optimize integration performance across enterprise systems and external trading networks. Responsibilities: • Oversee data exchange processes tied to Dynamics 365 Finance & Operations, ensuring accurate movement of information across order management, warehouse activity, fulfillment, shipping, and billing functions. • Administer and support enterprise EDI platforms and related integration tools used to connect with retail partners and other external business systems. • Monitor, analyze, and resolve issues affecting X12 document flows such as purchase orders, acknowledgments, advance ship notices, invoices, inventory updates, change orders, and functional acknowledgments. • Troubleshoot interface failures involving data entities, OData services, APIs, middleware, scheduled jobs, and file-based integrations to maintain stable transaction processing. • Coordinate onboarding of new trading partners by gathering requirements, validating mappings, guiding testing, and supporting production readiness. • Ensure ongoing adherence to customer routing guides and partner-specific EDI standards to reduce compliance issues and operational disruptions. • Identify root causes of chargebacks and implement validation checks, workflow improvements, and corrective actions to minimize recurrence. • Support integration-related activities for system rollouts, including test execution, cutover preparation, and post-implementation stabilization. • Develop and maintain technical documentation, mapping references, operational procedures, monitoring practices, and reconciliation records for supported integrations. • Collaborate with internal stakeholders, external vendors, and trading partners to improve visibility, reliability, and efficiency across connected business processes.
2026-11-06T00:00:00Z

IT Service Desk Manager

Green Bay, WI
onsite
Permanent / Full Time
100000 - 130000 USD / Yearly
Robert Half is partnering with a company in the Green Bay area to help them hire an experienced IT Service Desk Manager. Technology is a critical part of the business, and this position plays a key role in making sure employees have reliable, secure, and well-supported systems to do their jobs. This person will lead the team responsible for end-user technology and support services while also driving infrastructure initiatives, operational improvements, and long-term technology planning. The role is a blend of people leadership, service delivery, project ownership, and infrastructure oversight. Success comes from building a strong team, maintaining high service levels, and identifying opportunities to improve both technology and processes across the organization. ResponsibilitiesYou'll oversee the day-to-day delivery of IT support services, ensuring issues are resolved efficiently and escalations receive appropriate attention. You'll help establish priorities for the team, monitor performance, and create an environment focused on accountability, collaboration, and continuous improvement. You'll also help guide infrastructure decisions and technology investments, balancing operational needs with long-term strategy. This includes evaluating new solutions, managing vendor relationships, participating in budgeting activities, and helping leadership make informed technology decisions. Project work is a significant part of the position. You'll partner with stakeholders to evaluate requests, prioritize initiatives, and move projects from planning through implementation. This includes participating in business continuity and disaster recovery efforts, technology lifecycle planning, and broader infrastructure initiatives. In addition, you'll work closely with teams across the business to improve processes, strengthen service delivery, and ensure IT remains aligned with organizational goals.
2026-10-23T00:00:00Z

Maritime: Charter Desk Analyst

New York, NY
onsite
Permanent / Full Time
75000 - 95000 USD / Yearly
Maritime: Charter Desk Analyst Our client, a global leader in the maritime industry, is expanding its New York City team. This Analyst will support the commercial and freight trading desks through analysis of vessel availability, freight rates, bunker fuel costs, and charter party agreements. Key Responsibilities:<ul><li>Market Analysis: Track and analyze shipping freight rates, spot/time charter markets, and rival fixture data (e.g., dry bulk, tanker, or container sectors).</li><li>Commercial Support: Assist senior charterers and brokers in evaluating freight calculations, voyage estimates, and laytime/demurrage calculations.</li><li>Data Management: Maintain internal databases, tracking sheets, and market intelligence reports regarding fleet movements and port congestions.</li><li>Liaison: Coordinate with operations, marine, and trade teams to ensure smooth post-fixture execution.</li></ul>
2026-11-03T00:00:00Z

Software Support Analyst

Independence, OH
onsite
Temporary / Contract
18.2115 - 21.087 USD / Hourly
We are looking for a Software Support Analyst to provide responsive assistance to users and help deliver a smooth experience across software platforms in Independence, Ohio. This Long-term Contract position is well suited for someone who brings strong troubleshooting skills, communicates clearly with end users, and enjoys solving application-related issues in a fast-paced support environment. The ideal candidate will be comfortable working within a SaaS setting, documenting solutions thoroughly, and building toward a future path in customer-facing success roles. Responsibilities: • Deliver timely support to end users by diagnosing software issues, answering questions, and resolving incidents through remote and direct assistance. • Investigate application-related problems, identify root causes, and provide clear guidance that helps users return to productivity quickly. • Support increased service demand tied to the rollout of new software platforms and assist users as they adapt to updated tools and workflows. • Create and maintain accurate support records, knowledge articles, and troubleshooting documentation to improve consistency and future resolution times. • Work closely with internal support team members to escalate complex issues appropriately and ensure effective follow-through on open cases. • Provide attentive customer support that balances technical problem solving with patience, clarity, and a positive user experience. • Monitor recurring issues and share observations that may help improve application performance, user adoption, and support processes.
2026-11-09T00:00:00Z

Accounting Analyst I

Austin, TX
onsite
Permanent / Full Time
60000 - 70000 USD / Yearly
We are looking for an organized and motivated Accounting Analyst I to join our team. This position is well suited for someone who enjoys working with detailed financial information, delivering dependable support, and building knowledge in public finance and district operations. The role offers a blend of reporting, account coordination, and stakeholder communication, with opportunities to contribute to process improvements and team success. Responsibilities: • Produce financial and administrative reports, disclosures, funding summaries, and other assigned account deliverables with a strong focus on accuracy and timeliness. • Examine supporting data and documentation to verify completeness, consistency, and adherence to applicable requirements before finalizing work products. • Maintain orderly financial files, correspondence, and account records so information is easy to retrieve and properly documented. • Respond to questions from clients, residents, and other stakeholders in a thorough manner while providing clear updates and requested information. • Coordinate day-to-day account activities and assist with special assignments that support broader administrative and reporting needs. • Follow established workflows while identifying practical ways to improve efficiency, organization, and overall service quality. • Participate in team meetings, training sessions, and collaborative initiatives that support departmental goals and career growth. • Track time and workload accurately while managing multiple deadlines and contributing to a high standard of client service.
2026-11-03T00:00:00Z

Desktop Support Technician

Delray Beach, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a technical, hands-on Desktop Support Technician to support end-user computing in a Windows-based enterprise environment. This role will focus on Windows support, workstation imaging, hardware/software troubleshooting, and Microsoft 365 administration/support. The ideal candidate has strong experience with device deployment, OS configuration, account support, and incident resolution in a corporate setting.Key Responsibilities:<ul><li>Provide Tier 1/Tier 2 desktop support for Windows desktops, laptops, docking stations, printers, and peripherals.</li><li>Troubleshoot and resolve issues related to Windows 10/11, system performance, application installs, drivers, VPN connectivity, and network access.</li><li>Build, image, configure, and deploy desktops and laptops using standard imaging and endpoint deployment tools.</li><li>Perform workstation provisioning, reimaging, refreshes, break/fix support, and decommissioning.</li><li>Support Microsoft 365 applications including Outlook, Teams, Word, Excel, OneDrive, and SharePoint.</li><li>Troubleshoot email client issues, mailbox access, Teams connectivity, and Office application performance problems.</li><li>Handle user account support including password resets, account unlocks, group membership, and basic Active Directory administration.</li><li>Install, configure, and support enterprise software, security tools, and endpoint agents.</li><li>Support patching, software updates, antivirus, and endpoint compliance activities.</li><li>Document technical issues, root cause, troubleshooting steps, and resolutions within the ticketing system.</li><li>Escalate complex issues to systems, network, or infrastructure teams as needed.</li><li>Assist with hardware inventory, asset management, lifecycle replacements, and IT onboarding/offboarding processes.</li></ul>
2026-11-04T00:00:00Z

Desktop Support Technician

Jacksonville, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
Provide Tier 1-2-level support to end-users for desktop systems, troubleshooting hardware and software issues efficiently within SLA guidelines
2026-10-22T00:00:00Z

Desktop Support Technician

Fort Lauderdale, FL
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are seeking a Desktop Support Technician to provide hands-on technical support for end users in a fast-paced environment. This role is responsible for troubleshooting Windows systems, supporting Microsoft 365/Office 365, and performing desktop/laptop imaging and deployment.Key Responsibilities:<ul><li>Provide deskside and remote support for hardware, software, and peripheral issues.</li><li>Install, configure, image, and deploy Windows desktops and laptops.</li><li>Troubleshoot Windows 10/11 operating systems, user profiles, printers, and connectivity issues.</li><li>Support Microsoft 365/Office 365 applications including Outlook, Teams, Word, Excel, and SharePoint.</li><li>Perform device setup, upgrades, patching, and asset tracking.</li><li>Diagnose and resolve basic Active Directory, password reset, and account access issues.</li><li>Document incidents, resolutions, and support procedures in the ticketing system.</li><li>Escalate more complex technical issues when needed and assist with IT projects and office moves.</li></ul>
2026-11-04T00:00:00Z

Desktop Support Technician

Tunkhannock, PA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for an experienced Desktop Support Technician to join a short-term Contract assignment in Tunkhannock, Pennsylvania. This part-time opportunity supports on-site IT operations with a strong focus on maintaining Windows-based devices and ensuring systems remain secure and fully functional. The role is best suited for someone who is comfortable working hands-on with end-user hardware, patch management, and day-to-day technical issue resolution. Responsibilities: • Apply security patches and software updates to Windows desktops, laptops, docking stations, and selected servers in an on-site environment. • Confirm that updated systems, peripherals, and connected equipment are operating correctly after maintenance is completed. • Diagnose and resolve common workstation and server issues involving hardware, software, and overall system performance. • Carry out technical work in alignment with established client procedures and documented patching standards. • Record completed tasks, communicate unresolved items, and provide clear status updates on support activity. • Support a workload centered primarily on patch deployment, while also addressing general repair and troubleshooting needs. • Provide on-site technical assistance during scheduled weekday shifts, with no remote or weekend support involved. • Step into an existing support need and help maintain continuity of service for the client environment during the assignment period.
2026-10-27T00:00:00Z

Fraud Analyst I

Morristown, NJ
onsite
Temporary / Contract
23.75 - 25 USD / Hourly
We are looking for a detail-oriented Fraud Analyst to support fraud detection and case review activities for banking transactions in New Jersey. This Long-term Contract position is ideal for someone who can evaluate suspicious activity, research account behavior, and make sound recommendations based on findings. The role requires strong analytical judgment, clear internal communication, and consistent documentation practices in a fast-paced banking environment. Responsibilities:• Assess fraud alerts and determine appropriate actions to reduce potential financial exposure.• Investigate suspicious transactions by reviewing account history, customer activity patterns, and available banking system data.• Collaborate with branch teams and internal departments to gather context and clarify unusual account behavior when needed.• Make informed pay or no-pay determinations based on the details uncovered during alert reviews.• Communicate case outcomes and recommended actions to relevant internal stakeholders in a timely manner.• Maintain accurate case files while following documentation, storage, and record retention requirements.• Support team knowledge sharing by assisting with training for colleagues when requested.• Complete additional fraud operations tasks and related assignments as directed by management.
2026-11-02T00:00:00Z

Data Security Analyst

Minneapolis, MN
onsite
Permanent / Full Time
150000 - 170000 USD / Yearly
We are looking for a Data Security Analyst to join a financial services organization in Minneapolis, Minnesota. In this role, you will help shape and uphold enterprise data governance practices, with a strong emphasis on identifying, classifying, and safeguarding unstructured information. This position combines strategic oversight with hands-on responsibility for the security technologies that support data protection and loss prevention efforts. You will work closely with security leadership and cross-functional stakeholders to strengthen compliance, reduce information risk, and improve data handling standards across the business. Responsibilities: • Lead the development and enforcement of data governance frameworks, standards, and controls that support secure information management across the organization. • Oversee initiatives to discover, classify, and protect unstructured data, ensuring sensitive information is handled according to business and regulatory expectations. • Administer and enhance data protection and data loss prevention solutions, including tools such as Varonis or comparable platforms. • Partner with security, compliance, and business teams to assess information risk and implement practical safeguards that reduce exposure. • Establish meaningful security and governance metrics, then monitor and report on performance to support ongoing improvement. • Translate regulatory obligations into operational data security practices and help maintain alignment with applicable compliance requirements. • Support the maintenance and optimization of security monitoring and related controls that contribute to broader enterprise data integrity and protection goals. • Advise stakeholders on policy adherence, secure data usage, and governance best practices to strengthen the organization’s security posture.
2026-10-20T00:00:00Z

IT Analyst III - US

Houston, TX
onsite
Temporary / Contract
35 - 40 USD / Hourly
We are looking for a business-focused IT Analyst who can bridge operational planning, finance, and technology in a fast-paced Oil and Gas environment. This Long-term Contract position is based in Houston, Texas, and will support critical planning applications, data processes, and reporting solutions used for budgeting, forecasting, and long-range planning. The ideal candidate brings strong analytical skills, hands-on systems support experience, and the ability to work across business and technical teams to resolve issues and improve planning operations. Responsibilities: • Manage and support planning platforms such as Anaplan and Pod2, including model setup, access controls, business rules, hierarchies, and workflow configuration. • Partner with finance, operations, and IT stakeholders to support budget cycles, forecasting activities, and long-range planning through accurate data preparation and model updates. • Convert business needs into clear functional documentation by defining data inputs, calculation methods, dependencies, and testing criteria for system enhancements. • Investigate and resolve system issues related to application behavior, user access, calculation outputs, and performance, escalating to external vendors when needed. • Oversee and troubleshoot data movement across source systems, planning tools, Snowflake, and reporting environments to maintain reliable information flow. • Create and maintain Snowflake queries, views, and related data assets to support reconciliation, analysis, reporting, and planning activities. • Trace and validate data across systems to identify missing, duplicated, delayed, or inaccurate records and ensure consistency in financial and operational reporting. • Develop and enhance Streamlit applications and Sigma dashboards that enable business users to analyze data, validate results, and support planning workflows. • Work with technical teams and application owners to address integration failures, document corrective actions, and implement tested improvements to reporting and analytics solutions.
2026-11-04T00:00:00Z

Information Assurance Analyst

Richmond, VA
onsite
Temporary / Contract
35 - 47 USD / Hourly
Information Security Analyst Contractor Responsibilities will include:<ul><li>Work within a Governance Risk and Compliance (GRC) system to add and update security and risk data, records, and documentation.</li><li>Partnering with business stakeholders to develop and maintain Information System Security Plans (SSP).</li><li>Participate in Information Security and Privacy efforts across all business areas and supplier engagements to ensure the appropriate security controls are in place.</li><li>Facilitating security information gathering meetings to collect necessary information for completion of SSPs, risk assessments, and other security work products.</li><li>Represent the Information Security Office in PMO projects to ensure specific projects and initiatives have appropriate ISO representation.</li><li>Responsible for partnering across teams, collaborating with business units to understand business challenges, developing necessary tailored control options, facilitating compliance requirements, and providing timely and clear communications to stakeholders.</li><li>Assists with the development and maintenance of information security standards and processes, including conducting occasional research of best practices from reputable sources.</li><li>Assists with controls documentation, including information system diagramming, completing risk assessment templates, and drafting security documentation as needed.</li><li>Assist in reviewing contracts, agreements, and other vendor documentation to ensure adequate information security protections are in place.</li></ul>
2026-11-04T00:00:00Z

IT Security Analyst

Savannah, GA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for an IT Security Analyst to support cybersecurity operations for a local organization in Savannah, Georgia. This contract position with the potential to become permanent is ideal for someone who is detail oriented and can assess threats, respond quickly to security events, and help strengthen the protection of critical systems and data. The role works closely with security team members to investigate suspicious activity, improve defensive measures, and support ongoing risk reduction efforts. Responsibilities:<ul><li>Monitor networks, systems, and security tools for threats and suspicious activity.</li><li>Investigate security alerts, determine root cause, and support remediation efforts.</li><li>Participate in incident response activities, including investigation, escalation, and containment.</li><li>Perform threat hunting to identify indicators of compromise and emerging risks.</li><li>Support vulnerability management by identifying, tracking, and addressing security weaknesses.</li><li>Assist with the configuration and optimization of security tools and controls.</li><li>Conduct intrusion detection and prevention through continuous security monitoring.</li><li>Analyze logs and security events to identify anomalies and potential threats.</li><li>Support data protection efforts through access controls and secure handling practices.</li><li>Help enforce cybersecurity policies, standards, and security best practices.</li></ul>
2026-11-06T00:00:00Z

IT Security Analyst

Bensalem, PA
onsite
Permanent / Full Time
75000 - 100000 USD / Yearly
We are looking for an IT Security Analyst to support and strengthen daily security operations for a financial services environment in Bensalem, Pennsylvania. This role focuses on monitoring security activity, managing risk and compliance tasks, and helping ensure timely response to incidents, vulnerabilities, and access-related concerns. The ideal candidate brings a strong service mindset, solid technical judgment, and the ability to collaborate across technology teams while maintaining a secure and well-documented operating environment. Responsibilities: • Manage incoming security-related support requests, resolve issues within established service expectations, and provide responsive assistance to internal users and IT partners. • Perform recurring reviews of security devices, system settings, and user access controls to confirm appropriate protection and identify areas requiring remediation. • Use governance, risk, and compliance tools to track vulnerability findings, coordinate follow-up actions, and work with infrastructure teams to keep patching efforts on schedule. • Conduct third-party security assessments and prepare clear reporting to support vendor risk visibility and decision-making. • Gather and organize evidence for internal and external audits, ensuring materials are accurate, complete, and available when needed. • Contribute to the improvement of security monitoring capabilities by evaluating SIEM performance and recommending enhancements to alerting and visibility. • Record and help investigate security events, malware alerts, and related incidents while supporting escalation and coordination across technical teams. • Review information security policies on a regular basis, update existing standards, and draft new documentation to address control gaps or regulatory changes. • Provide security-focused support for Windows environments and business applications, while helping maintain procedures and improve operational processes. • Work with cross-functional technology teams on security initiatives, deployments, and broader projects involving firewalls, web filtering, intrusion prevention, and data protection controls.
2026-10-20T00:00:00Z

Service Management Centre Analyst

Alpharetta, GA
onsite
Temporary / Contract
26 - 30 USD / Hourly
We are looking for a Service Management Centre Analyst to help drive operational excellence across enterprise technology environments. This role serves as a central coordination point during production incidents, partnering with engineering teams, service owners, cloud providers, and business stakeholders to restore services, improve processes, and strengthen overall operational maturity. Key Responsibilities:· Lead and coordinate major incident response activities, serving as the central point of communication between technical teams, service owners, cloud providers, and business stakeholders during production outages and service disruptions.· Assess business impact, drive escalation procedures, facilitate bridge calls, and ensure timely restoration of critical services while maintaining clear stakeholder communications throughout the incident lifecycle.· Monitor and analyze service health, events, alerts, and performance across hybrid cloud and on-premises environments to proactively identify and mitigate potential service-impacting issues.· Support and enforce ITIL-aligned Incident, Event, Change, Problem, and Major Incident Management processes, ensuring accurate documentation and timely updates within ServiceNow or other ITSM platforms.· Lead Root Cause Analysis (RCA) and post-incident review activities, driving corrective and preventive actions that improve service reliability and reduce recurring incidents.· Identify trends, operational risks, and opportunities for continuous improvement, partnering with technical teams to enhance processes, operational maturity, and service resilience.· Contribute to automation initiatives and workflow improvements that reduce manual effort, increase operational efficiency, and support the ongoing evolution of the Service Management Center.e
2026-11-09T00:00:00Z

Desktop Support/Audio-Visual Analyst

Oakland, CA
onsite
Temporary to Hire
35 - 37 USD / Hourly
We are looking for a Desktop Support/Audio-Visual Analyst to join our team on a contract-to-permanent basis. This Desktop Support/Audio-Visual Analyst position is ideal for an experienced IT specialist who can deliver high-touch technical support to end users, including executive stakeholders, while maintaining a service-focused approach. The Desktop Support/Audio-Visual Analyst role blends hands-on desktop support with systems administration duties and requires confidence supporting Apple environments as well as audio-visual technology. This Desktop Support/Audio-Visual Analyst role is an onsite position out of Oakland, Ca. Responsibilities:<ul><li>Provide responsive technical assistance for hardware, software, and workplace technology issues across the office environment.</li><li>Deliver white-glove support to executive users, ensuring timely resolution and a high standard of customer service.</li><li>Administer and troubleshoot Mac OS devices, including setup, maintenance, and end-user support activities.</li><li>Use Jamf Pro to manage Apple endpoints, enforce configurations, and assist with device lifecycle tasks.</li><li>Support conference room and media technology, including AV equipment used for meetings and presentations.</li><li>Handle user onboarding, device provisioning, account support, and general workstation readiness.</li><li>Assist with system administration responsibilities by helping maintain reliable day-to-day IT operations.</li><li>Document issues, resolutions, and recurring support needs to improve service quality and team efficiency.</li><li>AV responsibilities are not highly technical, but the person must be comfortable serving as the primary point of contact for AV-related support.</li><li>Every two weeks, the company hosts a town hall, and this person will be responsible for running the presentation.</li><li>Responsibilities include loading presentation decks, sharing screens, advancing slides, and ensuring a seamless presentation experience.</li><li>Presentations may come from multiple teams and be built in various platforms, including Canva, PowerPoint, Google Slides, and Keynote.</li><li>Must be comfortable switching between platforms and managing last-minute presentation updates.</li><li>No mixing board, sound engineering, or external camera experience is required.</li><li>Executives present from their own laptops and built-in cameras. This person is responsible for ensuring everything functions properly and troubleshooting issues as needed.</li><li>For podcast recordings, production teams typically bring their own equipment. This role serves as the primary IT/AV contact if support is needed.</li></ul>
2026-11-05T00:00:00Z

Identity Access Analyst

Glens Falls, NY
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for an experienced Identity Access Analyst to join our Information Technology team in Glens Falls, New York. This position plays a key role in advancing identity and access practices, improving control over user permissions, and supporting audit and cybersecurity objectives across the organization. The ideal candidate brings strong expertise in access governance, authentication technologies, and secure account administration within enterprise environments.
2026-10-14T00:00:00Z

Reporting Analyst

Chicago, IL
onsite
Permanent / Full Time
100000 - 115000 USD / Yearly
The salary range for this position is $100,000 - $115,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]. The Portfolio Data & Analytics team is responsible for ongoing portfolio company performance monitoring and analysis, FP&A and complex financial modeling, valuing the investment positions in each of the firm’s portfolio companies, and content creation and analysis supporting investor relations. The Reporting Assurance Analyst will play a critical role in ensuring the accuracy and integrity of all external investor communications, including LP emails, press releases, and quarterly investor presentations. This process entails building out supporting documentation that is easily traceable and orderly. While the primary focus will be on compliance and documentation for investor communications, the role will also support the broader functions of the Portfolio Data & Analytics team. Key Responsibilities: • Help prepare various presentations and supporting analyses for the firm’s most critical investor meetings, including the annual meeting, semi-annual advisory board meetings and investor conference calls• Ensure all external communications are accurate and compliant with regulatory standards• Develop and maintain detailed supporting documentation and tie-out work for investor communications• Collaborate with investment teams and senior leadership to verify data and content accuracy• Assist the Investor Relations team with fundraising and diligence requests from LPs and prospective LPs• Support the broader Portfolio Data & Analytics team ensure accuracy on various quarterly and ad hoc outputsOther responsibilities and opportunities: • Continually evaluate possible new technology solutions and propose process revisions to assist in data aggregation as the firm continues to expand portfolio investments in both number and complexity
2026-11-06T00:00:00Z

Data Privacy Analyst

Bellevue, WA
remote
Temporary / Contract
65 - 75 USD / Hourly
Robert Half Technology is seeking an experienced Privacy & Data Governance Consultant to support a client in the travel and insurance industry. This individual will play a key role in assessing and strengthening the organization's privacy and data governance practices, ensuring compliance with applicable regulations, and enhancing existing policies, procedures, and data protection controls. This is primarily privacy compliance, governance, and policy-focused opportunity rather than a hands-on engineering role. Duration: 6-month contract, with potential to extendLocation: Client is based in Washington State – 100% remotePay rate: $65-$75/hr Key Responsibilities<ul><li>Assess the organization's current privacy and data governance environment to identify gaps, risks, and opportunities for improvement.</li><li>Develop, review, and update privacy policies, procedures, and data protection practices to align with regulatory requirements and organizational objectives.</li><li>Support compliance with applicable federal and state privacy regulations, with an emphasis on Washington State privacy requirements.</li><li>Utilize Microsoft Purview to support data governance initiatives, including sensitivity labeling, data classification, and policy configuration.</li><li>Evaluate how sensitive information is collected, stored, accessed, protected, and shared across organizational systems.</li><li>Review existing data protection controls and recommend improvements to strengthen privacy compliance and reduce organizational risk.</li><li>Establish and refine data handling guidelines to ensure information is appropriately classified, protected, and shared.</li><li>Collaborate with internal technology, security, compliance, and business teams to align privacy policies with operational practices.</li><li>Provide guidance on privacy considerations related to Microsoft cloud environments, data centers, and emerging technologies.</li><li>Support ongoing privacy and data governance initiatives during organizational changes and process improvements.</li></ul>
2026-11-09T00:00:00Z

Security Analyst

Petaluma, CA
onsite
Temporary / Contract
50 - 55 USD / Hourly
We are looking for a Security Analyst to join our aviation client in a contract position based onsite in Petaluma, California. This role is ideal for an experienced security specialist who can strengthen daily security operations, investigate threats, and help protect cloud, identity, and endpoint environments. You will work closely with technical partners across IT and security to reduce risk, improve response readiness, and support compliance-focused initiatives. Responsibilities:• Lead the response to security events by containing threats, gathering evidence, escalating issues when needed, and documenting outcomes for follow-up review.• Oversee identity and access activities, including user access reviews, permission governance, and control validation across enterprise systems.• Analyze suspicious authentication activity, compromised accounts, phishing attempts, and other indicators of malicious behavior to determine impact and next steps.• Coordinate vulnerability follow-up efforts with IT teams to drive remediation progress and reduce exposure across the environment.• Track endpoint protection health, device compliance status, and broader security posture to identify gaps requiring attention.• Examine privileged account usage, network security logs, and web access controls to detect abnormal or unauthorized activity.• Maintain and enhance operational security documents such as incident procedures, playbooks, standard operating guidance, and response runbooks.• Prepare recurring security reports and metrics covering incidents, threat trends, vulnerabilities, and operational performance.• Support audit requests, compliance reviews, eDiscovery efforts, and third-party security assessments as part of ongoing governance activities.• Partner with security, infrastructure, and support teams on daily operations, tabletop exercises, and continuous improvements informed by incident findings.
2026-11-02T00:00:00Z

Security Analyst

Los Angeles, MA
remote
Permanent / Full Time
110000 - 120000 USD / Yearly
Security Analyst Company Overview A manufacturing organization is seeking a Security Analyst to help protect its technology environment and strengthen cybersecurity operations. This role offers broad exposure to security monitoring, incident response, risk reduction, and security improvement initiatives. Role Summary The Security Analyst will monitor and respond to security threats while helping maintain and improve enterprise security controls. The ideal candidate is hands-on, analytical, and comfortable working across security operations, vulnerability management, and incident response. Key Responsibilities<ul><li>Monitor and investigate security alerts and suspicious activity.</li><li>Support incident response, investigation, and remediation efforts.</li><li>Maintain and improve security monitoring and protection technologies.</li><li>Identify vulnerabilities and coordinate remediation activities.</li><li>Support data protection, identity, endpoint, and cloud security initiatives.</li><li>Analyze security trends and recommend improvements to controls and processes.</li><li>Collaborate with technology teams on security and risk-reduction initiatives.</li></ul>Additional Details<ul><li>Work model: Primarily remote</li><li>Occasional travel may be required</li><li>Full-time position</li></ul>
2026-10-28T00:00:00Z

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