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91 results for Help Desk 1 jobs

Desktop Support Analyst

Irvine, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to join a manufacturing environment in Stow, Ohio on a contract assignment. This role will focus on hands-on desktop support, workstation updates, and end-user assistance to help complete a defined backlog of systems in a timely manner. The ideal candidate brings strong technical troubleshooting skills, experience with Windows environments, and the ability to coordinate effectively with site teams to keep hardware refresh and support activities moving forward. Responsibilities:• Provide on-site desktop support for users by diagnosing and resolving hardware, software, and operating system issues.• Update and configure Windows 10 and Windows 11 workstations to meet current technical and business requirements.• Manage a defined queue of devices requiring attention and complete system work within established project timelines.• Perform workstation setup, reconfiguration, and validation to ensure devices are ready for end-user use after updates.• Support Active Directory tasks such as user account assistance, access checks, and basic device-related administration.• Apply configuration standards and document completed work to maintain consistency across supported systems.• Coordinate with business units and local stakeholders to schedule device availability and improve completion rates for remaining machines.• Escalate complex technical problems when needed and communicate progress, risks, and blockers to project leads.
2026-06-03T00:00:00Z

Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in a healthcare environment in Philadelphia, Pennsylvania. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering responsive support across Windows-based systems. The ideal candidate brings practical experience with hardware troubleshooting, account administration, and desktop imaging while ensuring a smooth day-to-day technology experience for staff. Responsibilities: • Provide technical assistance for desktop computers, workstations, and peripheral devices, diagnosing issues and restoring functionality in a timely manner. • Install, configure, and support Windows 10 systems to ensure consistent performance, security, and usability for end users. • Manage user accounts and access requests within Active Directory, including password resets, permissions updates, and basic account maintenance. • Perform desktop imaging, system setup, and equipment deployment for new and existing employees across the organization. • Troubleshoot hardware-related problems involving PCs, monitors, docking stations, printers, and other end-user equipment. • Document support activities, recurring issues, and resolution steps to improve service efficiency and knowledge sharing. • Coordinate device replacements, software installations, and workstation upgrades in alignment with operational needs. • Escalate complex incidents when necessary and collaborate with broader IT teams to achieve timely resolution.
2026-05-28T00:00:00Z

Desktop Support Analyst

Greenville, SC
onsite
Temporary / Contract
23 - 26 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration. Responsibilities: • Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance. • Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications. • Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment. • Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities. • Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting. • Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed. • Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.
2026-05-04T00:00:00Z

Desktop Support Analyst

Middleton, WI
onsite
Temporary / Contract
24.7 - 28.6 USD / Hourly
We are looking for a Desktop Support Analyst to provide hands-on technical assistance for end users in Green Bay, Wisconsin within a manufacturing environment. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving day-to-day technology issues, and delivering responsive support that helps employees stay productive. The role offers a strong mix of desktop troubleshooting, device support, and direct interaction with internal teams in a fast-paced onsite setting. Responsibilities:• Deliver first-line support for desktops, laptops, tablets, barcode scanners, printers, and other end-user devices across the site.• Investigate technical issues involving hardware, operating systems, and business applications, then apply practical solutions to restore service quickly.• Prepare and deploy new equipment through imaging, configuration, installation, and replacement activities throughout the device lifecycle.• Maintain clear technical records and contribute to internal support documentation to improve issue resolution and team knowledge sharing.• Assist with user-facing technology updates, rollout activities, and upgrade efforts while minimizing disruption to daily operations.• Coordinate with external technology vendors for equipment service, repairs, and support-related follow-up.• Respond to outages and service interruptions with urgency to reduce downtime and maintain business continuity.• Work closely with colleagues and onsite users to deliver dependable support and a positive customer experience.
2026-06-02T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a PC Technician to support a long-term contract assignment in Feasterville Trevose, Pennsylvania. In this role, you will help prepare end users for a Microsoft Entra deployment by guiding them through account setup, data synchronization, and workstation readiness. This position is ideal for someone who is comfortable working hands-on with computer hardware, assisting users directly, and following a structured process across multiple site visits. Responsibilities: • Support Microsoft Entra deployment activities by assisting users with device setup and access preparation at assigned locations. • Guide employees through OneDrive synchronization, Microsoft Authenticator configuration, and browser data transition to a supported environment. • Reimage workstations and install a clean operating system to prepare devices for redeployment. • Help end users sign in to newly configured computers and confirm successful access to required business applications and services. • Transfer and validate user data from cloud-based storage into the appropriate organizational environment after device setup. • Troubleshoot basic hardware, software, and connectivity issues during deployment tasks and escalate unresolved problems to the designated support team. • Follow established scripts and deployment procedures to maintain consistency, accuracy, and a positive user experience throughout the rollout.
2026-05-12T00:00:00Z

PC Technician

Nashville, TN
onsite
Temporary / Contract
19 - 21 USD / Hourly
Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company. Key Responsibilities:<ol><li>Hardware Support: Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li>Software Installation: Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li>Technical Support: Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li>Hardware Maintenance: Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li>Inventory Management: Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li>User Training: Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li>Documentation: Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li>Security Compliance: Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol>
2026-06-02T00:00:00Z

PC Technician

Middleton, WI
onsite
Temporary / Contract
23 - 29 USD / Hourly
We are partnering with a growing technology services team in the Green Bay area that is looking to add an Endpoint Service Technician to their break/fix desktop support team. This is a hands-on, hardware-focused role ideal for someone who enjoys troubleshooting, repairing devices, and working in a fast-paced technical lab environment.What You’ll Be DoingAs part of a collaborative team, you will diagnose, repair, and maintain desktops, laptops, mobile devices, and related hardware equipment. This position is heavily focused on physical device repair and break/fix support rather than traditional help desk work.Daily responsibilities include:<ul><li>Diagnosing and repairing laptops, desktops, iPhones, and mobile devices</li><li>Performing device disassembly/reassembly and hardware replacement</li><li>Troubleshooting hardware and software issues across Apple and Microsoft environments</li><li>Supporting HP, Apple, Lenovo, and Dell devices</li><li>Maintaining efficient ticket turnaround and repair throughput</li><li>Assisting with new device setup and deployment</li><li>Occasionally traveling within the Green Bay/Fox Valley area for onsite installations or deployments</li><li>Handling and unpackaging equipment and materials (must be able to lift up to 50 lbs.)</li></ul>This team supports a high-volume repair environment, averaging approximately 5–15 PCs and 2–4 phones repaired daily.Technical Environment<ul><li>Apple products and devices</li><li>Microsoft products and operating systems</li><li>HP, Dell, Lenovo hardware</li></ul>
2026-06-02T00:00:00Z

PC Technician

South Plainfield, NJ
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a dedicated PC Technician to join our team in South Plainfield, New Jersey. This is a contract position with the potential for long-term employment, perfect for a proactive individual who thrives in a hands-on, support-focused role. The ideal candidate will provide technical support across multiple locations, ensuring smooth business operations and resolving technical issues efficiently. Responsibilities: • Provide comprehensive desktop and PC support across main and satellite office locations. • Troubleshoot and maintain printers, including high-volume and specialized label printers. • Offer basic support for NetSuite and assist with related system issues. • Manage and support the RingCentral communication platform. • Maintain and troubleshoot security camera systems to ensure functionality. • Address and resolve hardware and software issues in a Windows/Microsoft environment. • Collaborate with a small IT team to ensure seamless technology operations. • Travel occasionally to satellite locations to provide on-site technical support. • Respond promptly to reactive troubleshooting needs in a fast-paced environment. • Assist with general IT support tasks as they arise across business operations.
2026-05-18T00:00:00Z

PC Technician

Sacramento, CA
onsite
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for a PC Technician to support onsite technology needs for a diverse range of business environments in Sacramento, California. This Long-term Contract position is ideal for a hands-on, detail-oriented individual who can manage service visits independently, resolve technical issues across hardware and connectivity, and provide an excellent client experience. The role combines field support, device installation, and structured cabling work, with opportunities to assist in varied commercial settings including healthcare and retail locations. Responsibilities: • Complete scheduled installations, service requests, and urgent support visits at client locations within the Sacramento, California area. • Diagnose and resolve entry- to mid-level technical issues involving computer hardware, network connectivity, telecommunications equipment, and end-user devices. • Travel to customer sites within an assigned local radius and manage appointments effectively within designated service windows. • Install, route, and terminate structured cabling, including CAT5 and CAT6, while maintaining clean and organized work areas. • Coordinate with remote support teams through collaboration platforms such as Slack to troubleshoot issues and confirm next steps when additional assistance is needed. • Deliver detail-oriented onsite service by communicating clearly with clients, setting expectations, and ensuring work is completed to a high standard. • Support technology deployments across commercial environments such as retail locations, hospitals, dental offices, and other business facilities. • Maintain accurate updates on field activity, service progress, and issue resolution while working with minimal supervision. • Contribute to additional low-voltage, telephony, AV, or fiber-related tasks when project needs require broader technical support.
2026-05-27T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a PC Technician to support a large-scale endpoint deployment initiative in Feasterville Trevose, Pennsylvania. This Long-term Contract opportunity is ideal for someone who is comfortable working directly with end users, preparing devices for production use, and ensuring a smooth setup experience across multiple sites. The role combines hands-on technical work with user-facing support, requiring strong attention to detail and a consistent approach to device configuration and data readiness. Responsibilities: • Prepare users for device deployment by confirming cloud file synchronization, setting up secure authentication access, and transferring browser-based work data to the required platform. • Reimage workstation hardware and install a clean operating system to align devices with current technical standards. • Guide employees through first-time sign-in on newly deployed computers and help them regain access to their work environment. • Move required files from cloud storage into the appropriate organizational environment and verify successful access to business applications and services. • Follow established deployment procedures at each site to complete device setup accurately and efficiently. • Troubleshoot hardware, operating system, and access issues during the rollout and escalate complex cases to the designated support team when needed. • Provide in-person technical assistance to end users throughout the deployment process to minimize downtime and confusion.
2026-05-12T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a PC Technician to support end users during a Microsoft Entra deployment in Feasterville Trevose, Pennsylvania. This Long-term Contract position focuses on preparing user devices, guiding employees through authentication setup, and ensuring a smooth transition to refreshed workstations. The ideal candidate is comfortable following defined processes, working directly with users, and resolving common hardware and software setup needs in a fast-paced environment. Responsibilities: • Support the Microsoft Entra rollout by preparing user devices and completing assigned setup activities at each site. • Guide employees through OneDrive synchronization, multi-factor authentication enrollment with Microsoft Authenticator, and browser profile transition from Chrome to Edge. • Reimage workstations with a clean operating system installation as part of device refresh and deployment tasks. • Assist users with accessing their newly configured computers and confirm successful sign-in to required systems. • Transfer and validate user files so business-related documents and resources are available in the appropriate organizational environment. • Test access to essential applications, accounts, and services to ensure each user is ready to work after deployment. • Document issues encountered during setup and escalate complex user or device problems to the designated support team for further resolution. • Handle basic hardware-related tasks involving desktops, laptops, cables, and peripheral equipment as needed during deployment activities.
2026-05-12T00:00:00Z

PC Technician

Feasterville-Trevose, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a PC Technician to support end users during a Long-term Contract engagement in Feasterville Trevose, Pennsylvania. This position focuses on preparing users and devices for a Microsoft Entra rollout by guiding account setup, data synchronization, and workstation readiness. The technician will provide hands-on assistance across multiple site visits, ensuring employees can access their systems, files, and business applications with minimal disruption. Responsibilities: • Guide users through OneDrive synchronization and help configure secure access using Microsoft Authenticator. • Support the transition of browser-based user information by moving necessary data and settings into Microsoft Edge. • Reimage workstations and perform clean operating system installations on assigned computers after initial site activities are completed. • Assist employees with signing in to newly prepared devices and confirm successful access to their accounts. • Move user files from cloud storage into the required organizational environment and verify availability of work-related resources. • Test core applications and services after setup to ensure each user can perform daily job functions without issue. • Document problems encountered during deployment activities and escalate unresolved user or device issues to the appropriate support team. • Handle hardware-related tasks such as workstation setup, peripheral connections, and basic cabling as needed at each location.
2026-05-12T00:00:00Z

PC Technician

Chicago, IL
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for a dependable PC Technician to join our team in Chicago, Illinois and provide onsite support for device preparation, deployment, and installation activities across retail environments. This Long-term Contract position is ideal for someone who enjoys hands-on technical work, stays organized in a fast-paced setting, and communicates effectively with both team members and end users. The role requires close collaboration with internal partners to help ensure equipment is configured correctly, delivered on schedule, and fully operational during rollout activities. Responsibilities: • Prepare and configure computers, peripheral devices, and related hardware for deployment to retail locations. • Coordinate equipment shipments and assist with rollout scheduling to support timely store installations. • Provide remote guidance to store staff and field teams during setup, activation, and issue resolution. • Diagnose and resolve hardware-related problems to keep deployments on track and minimize disruption. • Record service activity, ticket updates, and deployment progress using ServiceNow and Excel-based tracking tools. • Manage a steady volume of support requests while maintaining accuracy, responsiveness, and follow-through. • Support onsite installation tasks, including device setup, hardware connectivity, and basic cable organization. • Work closely with teammates and stakeholders to ensure each deployment meets operational and technical expectations.
2026-06-03T00:00:00Z

Customer Support Engineer

Denver, CO
remote
Permanent / Full Time
77000 - 108000 USD / Yearly
We are looking for a Customer Support Engineer to assist customers using an edge cloud platform in Denver, Colorado. This position focuses on resolving technical issues tied to content delivery, compute behavior, and platform configuration while helping users improve reliability and performance. The role is part of a customer-facing technical team and is well suited for someone who can investigate network and application behavior, communicate clearly, and support customers in a fast-moving service environment. Responsibilities: • Investigate customer-reported problems related to edge delivery, caching behavior, request handling, headers, and compute-based applications. • Examine platform configurations and recommend adjustments that improve cache efficiency, response quality, and overall service performance. • Support customers in navigating the platform interface, service configuration areas, and monitoring tools to resolve technical questions effectively. • Review logs, metrics, and network data to identify root causes, prioritize incidents, and determine the next steps for resolution. • Explain platform behavior and edge architecture concepts in a practical way so customers can apply stronger troubleshooting methods. • Route advanced or unresolved technical issues to higher-level engineering teams with clear documentation and findings. • Contribute to scheduled on-call support and assist during major service events that require active monitoring and rapid response. • Document recurring issues, solutions, and support insights to improve internal knowledge sharing and customer experience.
2026-05-22T00:00:00Z

Desktop Support Specialist/Lead

Cedar Rapids, IA
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for an experienced Desktop Support Specialist/Lead to join our team in Cedar Rapids, Iowa in a contract-to-permanent capacity. This role is suited for a hands-on support specialist who can resolve advanced end-user technology issues, guide endpoint standards, and partner with technical teams to strengthen day-to-day operations. You will act as a senior escalation resource while helping improve device management, software delivery, and support processes across the organization. Responsibilities: • Provide advanced desktop and endpoint support for issues escalated beyond the front-line service desk, ensuring timely resolution of complex user-facing problems. • Oversee endpoint administration through Microsoft Intune, including device policy enforcement, compliance monitoring, patching, and configuration management. • Coordinate application packaging, deployment, and maintenance activities to deliver consistent software experiences across the business. • Standardize workstation setup and lifecycle practices for new deployments, refresh initiatives, operating system upgrades, and related rollouts. • Partner with infrastructure, security, and engineering teams to assist with broader technical projects involving servers, networks, and endpoint protection. • Serve as a knowledgeable resource for entry-level support staff by sharing guidance, troubleshooting expertise, and best practices. • Create and maintain clear technical documentation, support procedures, and knowledge base materials to improve team effectiveness. • Identify opportunities to streamline support operations through automation, scripting, and process improvements using tools such as PowerShell.
2026-05-26T00:00:00Z

Technical Support Rep

Sarasota, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Technical Support Rep to join a water industry organization in Sarasota, Florida as part of a contract opportunity with permanent potential. In this onsite role, you will serve as a key resource for customers by resolving technical product concerns, guiding users after purchase, and ensuring a high standard of service across every interaction. You will work closely with cross-functional teams to address product performance questions, document recurring issues, and contribute insights that support operational excellence and product improvement. Responsibilities: • Investigate and resolve customer issues involving instrument performance, including hardware, software, data output, and application-related concerns. • Deliver post-implementation and post-sale training to help customers use products effectively and confidently. • Guide customers to the appropriate manuals, reference tools, and support materials needed to answer product questions. • Record support requests, warranty matters, quality-related observations, and customer feedback in internal systems with clear and accurate detail. • Prepare pricing estimates for repairs and follow-up service needs, while coordinating return authorizations and tracking equipment sent in for service. • Maintain detailed case histories that capture the reported problem, diagnostic steps taken, and final resolution for each support interaction. • Coordinate with quality and internal stakeholders to escalate non-conformance concerns, monitor progress, and communicate updates back to customers. • Analyze trends in support activity, recurring product issues, and warranty data to produce reports and recommendations for management. • Keep product registrations, dashboards, reporting records, and activity logs current while reviewing data for consistency and accuracy. • Contribute to process improvements and create customer-facing support content that helps reduce repeat issues and strengthens user understanding.
2026-05-18T00:00:00Z