<p>We are looking for a skilled and dependable Help Desk Analyst II to join our team in Chicago, Illinois. This <strong><u>part-time</u></strong> role requires on-site presence and is designed as a contract-to-permanent opportunity, offering the potential for long-term growth. The ideal candidate will provide Tier 2 IT support while demonstrating strong technical expertise and attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 2 technical support for hardware, software, and networking issues to ensure smooth operations.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 10 systems and Active Directory.</p><p>• Manage service desk tickets efficiently, ensuring timely resolutions and accurate documentation.</p><p>• Provide support for mobile device management, ensuring devices are configured and operating effectively.</p><p>• Collaborate with team members to address IT concerns and implement solutions that align with business needs.</p><p>• Maintain a detail-oriented and courteous approach while assisting end-users with technical problems.</p><p>• Follow established protocols and procedures to ensure consistent and reliable IT support services.</p><p>• Monitor and report recurring issues, offering recommendations to improve processes and prevent future problems.</p><p>• Stay updated on emerging IT trends and technologies to enhance support capabilities.</p><p>• Ensure compliance with company policies and security standards in all IT-related tasks.</p>
<p><strong>IT Help Desk Technician</strong></p><p>We are seeking an enthusiastic <strong>IT Help Desk Technician</strong> to join our growing technology team. This role is ideal for someone who enjoys solving problems, supporting end users, and working in a fast-paced IT environment. The ideal candidate will have strong communication skills, a customer-first mindset, and foundational technical knowledge with room to grow into more advanced responsibilities.</p><p> </p><p><strong>Responsibilities</strong></p><ul><li>Serve as the first point of contact for all incoming IT support requests via phone, email, and ticketing systems</li><li>Diagnose and resolve hardware, software, and network issues for Windows and/or Mac environments</li><li>Install, configure, and maintain workstations, laptops, printers, peripherals, and mobile devices</li><li>Assist with user account management including password resets, access requests, and basic Active Directory/O365 administration</li><li>Document all issues, troubleshooting steps, and resolutions accurately in the ticketing system</li><li>Escalate more complex issues to senior IT staff as needed</li><li>Provide exceptional customer service and clear communication to end users</li><li>Support onboarding and offboarding processes (device setup, account provisioning, equipment retrieval)</li><li>Help maintain inventory of IT equipment and software licenses</li><li>Follow IT policies, security guidelines, and best practices</li></ul><p><br></p>
<p>We are looking for an experienced Help Desk Analyst III to join our team in Farmers Branch, Texas. In this role, you will provide advanced IT support, troubleshooting, and maintenance for hardware, software, and network systems. This is a Contract to permanent position within the manufacturing industry, offering an opportunity to contribute to a collaborative and dynamic environment.</p><p><br></p><p><strong>Title: HelpDesk III</strong></p><p><strong>Location: Framers Branch, Tx</strong></p><p><strong>Pay: $32-38 per hour</strong></p><p><strong>Duration: 6 Month Contract to hire</strong></p><p><br></p><p>Responsibilities:</p><p>• Deliver expert-level technical support for escalated issues across hardware, software, and network systems.</p><p>• Diagnose and resolve complex IT problems related to Microsoft Azure, Active Directory, Exchange, Intune, and Multi-Factor Authentication.</p><p>• Provide clear and detail-oriented communication to teams and stakeholders, ensuring exceptional customer service.</p><p>• Collaborate with peers and management to address IT infrastructure needs and improve operational efficiency.</p><p>• Maintain and monitor IT systems to ensure optimal performance and adherence to industry best practices.</p><p>• Troubleshoot and analyze issues using advanced techniques and tools.</p><p>• Support Microsoft licensing and ensure compliance across systems.</p><p>• Manage service desk tickets, prioritizing tasks effectively and adhering to service level agreements.</p><p>• Assist with technology rollouts and AV system projects as needed.</p><p>• Contribute to the shared knowledge base to enhance team capabilities and problem-solving efficiency.</p>
We are looking for an entry-level IT support specialist to join a team and assist with daily hardware and help desk operations. This Long-term Contract position is ideal for someone who is organized, responsive, and comfortable handling a high volume of support activity while preparing equipment for end users. The role focuses on device setup, inventory coordination, ticket management, and general technical assistance in a corporate environment.<br><br>Responsibilities:<br>• Prepare laptops and other hardware for user deployment by completing setup, configuration, and staging tasks accurately.<br>• Track incoming, outgoing, and retired equipment to maintain organized and up-to-date inventory records.<br>• Provide first-level help desk support by responding to user issues and working through assigned service tickets.<br>• Manage a steady workload of open requests while prioritizing tasks and maintaining consistent follow-through.<br>• Support hardware lifecycle activities, including deployment readiness and proper retirement or disposal of outdated devices.<br>• Assist with basic troubleshooting for end-user technology issues related to hardware, configurations, and workplace connectivity.<br>• Follow established instructions and documentation carefully to reduce errors and ensure reliable support delivery.
We are seeking a high-energy, detail-oriented Desktop Support Technician for a contract engagement in Cary, IL. This role is ideal for a detail oriented with deep experience in enterprise-level endpoint management and hardware support. You will be responsible for maintaining the health and performance of our technology stack, ranging from standard executive workstations to specialized warehouse mobility tools. <br> Key Responsibilities Endpoint Management: Deploy, maintain, and troubleshoot Windows 10 and 11 operating systems within a large-scale enterprise environment. Software & Cloud Support: Provide advanced support for the Microsoft 365 suite and manage device enrollment and software deployment via Microsoft Intune and SCCM. Specialized Hardware: Provide hands-on support for Zebra scanners and other warehouse mobility devices to ensure seamless logistics operations. Infrastructure & AV: Maintain conference room setups and audiovisual technology to support onsite collaboration. Networking: Perform basic troubleshooting for wired and wireless connectivity, including TCP/IP, DHCP, DNS, and Meraki-based VPN connectivity. Asset Management: Track hardware and software lifecycles through diligent asset management and inventory practices. Identity & Access: Utilize Active Directory for user management and enterprise IT environment navigation. Service Delivery: Manage and resolve support requests through the ServiceNow ticketing system, ensuring high levels of internal user satisfaction.
<p>Our growing client is seeking a customer-focused <strong>Tier 1 Helpdesk Analyst</strong> to serve as the first point of contact for technical support across the organization. In this role, you’ll handle day-to-day user issues, triage and resolve tickets efficiently, and escalate more complex matters while gaining hands-on exposure to modern infrastructure, cloud, security, and networking technologies. This is an excellent opportunity for someone looking to build a strong IT foundation while working alongside experienced engineers in a collaborative environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Provide first-line technical support for end users, including printer issues, login problems, screen/display issues, and general workstation troubleshooting</li><li>Manage and resolve helpdesk tickets across multiple systems, ensuring timely updates and resolution</li><li>Support core IT platforms including <strong>Active Directory, Azure, Microsoft 365, and telephony systems</strong></li><li>Perform user and device support using <strong>Entra ID (Azure AD) and Intune</strong>, including access, device enrollment, and basic policy troubleshooting</li><li>Troubleshoot and support <strong>Windows desktops and Windows Server environments</strong></li><li>Assist with routine infrastructure tasks such as <strong>system reboots, backups, and basic maintenance</strong></li><li>Provide initial support or exposure to <strong>Hyper‑V environments and SQL maintenance tasks</strong>, escalating as needed</li><li>Identify, assign, and escalate <strong>security-related tickets</strong> to the appropriate teams</li><li>Support and escalate network-related issues involving <strong>Cisco switches and Fortinet firewalls</strong></li><li>Document incidents, resolutions, and procedures to improve response efficiency and knowledge sharing</li></ul><p><br></p>
We are looking for a skilled IT/OT Service Desk Specialist to join our team in North Charleston, South Carolina. This Contract to permanent position involves delivering top-notch technical support and customer service to both internal employees and external clients in office and operational environments. If you are a proactive problem-solver with a strong focus on customer satisfaction, we encourage you to apply.<br><br>Responsibilities:<br>• Diagnose and resolve issues related to hardware, software, and network systems, escalating complex problems when necessary.<br>• Monitor system performance to ensure reliability, security, and optimal functionality.<br>• Assist end users with system access, hardware setup, application usage, and configurations.<br>• Document incidents, solutions, and knowledge base articles to promote ongoing improvement.<br>• Manage the lifecycle of end-user hardware and software, including installation, configuration, and upgrades.<br>• Perform account management tasks, such as resetting passwords and resolving access issues.<br>• Provide remote support for users both on-site and in off-site locations.<br>• Deliver basic training to users on IT tools and technologies to enhance their efficiency.<br>• Collaborate with internal IT teams and external vendors to address and resolve technical issues.<br>• Support IT security policies by enforcing access controls, managing backups, and implementing antivirus solutions.
<p>The Bookkeeper is responsible for: </p><p> </p><ul><li>Managing daily transactions, oversight of accounts and answers questions for the client. </li><li>This includes data input, vendor payments and ensuring accuracy of invoices or credits, client -family misc. payments of bills and expenses </li><li>Review of bank accounts and transactions/postings/credits/deposits and transfers, GL review, entries, reconciling accounts, credit card reconciliations, property taxes, review and oversight of budgets and monthly reports for client. </li><li>Providing information to client on transactions, transferring funds, communication with vendors and providing information as requested or to resolve discrepancies. </li><li>Proficiency with and use of QuickBooks and Excel is Required. </li></ul><p> </p><p>This position is ideal for a candidate that has worked in public accounting or has exposure to multiple entities and transactions; with a Degree in Accounting or Related studies, QuickBooks proficiency and Bilingual in both English and Spanish, This is a great work environment and offers excellent employee benefits. </p>
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
<p><strong>Overview</strong></p><p>Provide hands-on support for end users in a Windows-based environment.</p><p><strong>Responsibilities</strong></p><ul><li>Troubleshoot hardware/software issues</li><li>Support Active Directory, O365, and endpoint devices</li><li>Install, configure, and maintain desktops/laptops</li><li>Escalate complex issues as needed</li></ul><p><br></p>
We are looking for a Desktop Support Analyst to provide dependable technical assistance for employees in Lexington, Ohio within a plastics manufacturing environment. This Long-term Contract position supports users both remotely and in person, combining desk-based troubleshooting with hands-on assistance across workstations and peripheral devices. The role is ideal for someone who can navigate Microsoft-based systems confidently, communicate clearly with end users, and contribute to smooth day-to-day IT operations across a multi-site organization.<br><br>Responsibilities:<br>• Deliver frontline and advanced desktop support for employees through a mix of remote assistance and on-site service.<br>• Investigate and resolve issues involving computers, peripherals, software applications, and user access in a timely manner.<br>• Support Microsoft technologies, including Windows environments, Active Directory, domain-connected systems, and Microsoft Office 365 tools.<br>• Prepare, image, configure, and maintain desktops, laptops, and related hardware for end-user deployment.<br>• Move between work areas to provide deskside support, diagnose equipment problems, and restore functionality at the point of use.<br>• Record incidents, resolutions, and technical procedures to improve knowledge sharing and maintain accurate support documentation.<br>• Assist with scanner-related devices and other operational technology used by staff in daily business processes.<br>• Contribute to special IT initiatives and site-based technical projects as assigned.
<p>We are looking for a Desktop Support Analyst to provide hands-on technical assistance across end-user devices and instructional technology in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys solving day-to-day support issues, maintaining reliable technology operations, and delivering responsive service in a multi-site environment. The role focuses on desktop support, account access troubleshooting, device management, and ticket resolution while helping users stay productive.</p><p><br></p><p>Responsibilities:</p><p>• Deliver first- and second-level support for laptops, desktop equipment, and classroom technology, addressing issues efficiently and professionally.</p><p>• Diagnose and resolve user problems involving Microsoft 365 applications, Active Directory accounts, and Intune-managed devices.</p><p>• Handle password resets and assist with organization-related access or account concerns to restore user connectivity quickly.</p><p>• Perform routine printer upkeep and complete minor hardware repairs to keep essential equipment operational.</p><p>• Record, prioritize, and monitor support requests through the designated ticketing platform, ensuring timely follow-up and closure.</p><p>• Travel between sites as needed to provide on-location technical support and maintain consistent service coverage.</p><p>• Set up, configure, and maintain end-user hardware and related peripherals to support daily business and classroom needs.</p>
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Manawa, Wisconsin. This Long-term Contract position focuses on maintaining reliable workstation performance, resolving Microsoft and hardware-related issues, and delivering responsive service in a fast-paced environment. The ideal candidate brings strong troubleshooting ability, patience, and a customer-first approach while supporting a large user base and a variety of endpoint devices.<br><br>Responsibilities:<br>• Provide day-to-day desktop support by diagnosing and resolving issues involving Microsoft applications, Windows 10 systems, laptops, workstations, and peripheral hardware.<br>• Prepare and deploy equipment for new hires, including workstation setup, hardware configuration, and ensuring devices are ready for immediate use.<br>• Perform desktop imaging and device provisioning activities to maintain consistent system builds across supported endpoints.<br>• Track technology assets by assigning tags, updating inventory records, and documenting equipment distribution and service status.<br>• Manage and respond to support requests through ServiceNow, ensuring tickets are accurately logged, updated, and resolved in a timely manner.<br>• Support a high-volume end-user environment by delivering clear communication, practical solutions, and dependable technical assistance.<br>• Assist with the upkeep and troubleshooting of mobile devices, including a shared fleet of iPads used across the organization.<br>• Coordinate basic support for printers and related desktop peripherals to minimize disruption to daily operations.
<p>The End User Support Analyst – Level 2 provides end-to-end technical support for internal users across on-premise and cloud-based Microsoft environments. This role focuses on endpoint support, user access, security tools, and office technology while working closely with IT and infrastructure teams.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>• Provide end-to-end client support via a ticketing system for local and remote users</p><p>• Serve as a Level 2 escalation point for end-user issues involving hardware, software, and access</p><p>• Support Office 365 administration, including user setup and ongoing maintenance</p><p>• Administer Exchange Online, including mailbox management and licensing</p><p>• Manage Intune and mobile device administration for laptops, tablets, and phones</p><p>• Support current and legacy Windows operating systems</p><p>• Administer Active Directory and Group Policy in a multi-domain organization</p><p>• Perform computer imaging, deployment, and lifecycle support</p><p>• Add, configure, and maintain workstations, laptops, and mobile devices</p><p>• Support Microsoft security tools including Identity Protection and Multi-Factor Authentication</p><p>• Manage and troubleshoot remote access solutions including Microsoft DirectAccess and Pulse Secure VPN</p><p>• Respond to system alerts and provide coverage for senior systems administration functions as needed</p><p>• Support conference room audio and video technology</p><p>• Assist with building security systems and local network connectivity in coordination with IT</p><p>• Support network printers and office automation systems</p><p>• Provide mobile device and endpoint support for both office-based and remote users</p>
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience.<br><br>Responsibilities:<br>• Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization.<br>• Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system.<br>• Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure.<br>• Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations.<br>• Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery.<br>• Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users.<br>• Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks.<br>• Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments.<br>• Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants.<br>• Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
We are looking for a Desktop Support Analyst to provide hands-on technical support for employees in Dubuque, Iowa. This Contract to Permanent opportunity is ideal for someone who enjoys solving day-to-day technology issues, maintaining reliable workstation performance, and delivering responsive service across office and production environments. The person in this role will support end users with hardware, software, connectivity, and access needs while helping keep local IT operations running smoothly.<br><br>Responsibilities:<br>• Deliver on-site and remote support for end-user issues involving desktops, laptops, peripherals, connectivity, telephony, video conferencing, and mobile devices.<br>• Set up, deploy, and maintain computer equipment and standard software to ensure employees have reliable and secure technology tools.<br>• Monitor and work through the IT ticket queue, prioritizing requests and resolving incidents in a timely and thorough manner.<br>• Administer user access and device-related support within Windows Active Directory, including account maintenance, security permissions, and printer connectivity.<br>• Diagnose technical problems through structured troubleshooting and root cause analysis to minimize repeat issues and reduce downtime.<br>• Create and refine support documentation and knowledge articles to improve service consistency and help users resolve common issues.<br>• Recommend practical hardware and software enhancements that improve performance, usability, and cost efficiency.<br>• Provide technical support across both office and manufacturing settings while coordinating with the broader IT team as needed.
We are looking for a Desktop Support Analyst to join our team in Oakland, California on a Contract basis. This position will focus on preparing Chromebook carts for use, organizing device setup activities, and supporting end users with basic technical needs as the school year begins. The ideal candidate brings hands-on desktop support knowledge, can follow established procedures, and is comfortable assisting with hardware, software, and classroom technology issues.<br><br>Responsibilities:<br>• Prepare, configure, and organize Chromebook carts so devices are ready for deployment and daily use.<br>• Register Chromebooks and related equipment within the organization’s device management environment while maintaining accurate records.<br>• Provide frontline technical assistance for basic desktop, hardware, and end-user issues in a school setting.<br>• Troubleshoot audiovisual and classroom technology problems to minimize disruptions during instruction.<br>• Assist with workstation setup, device imaging, and general desktop support tasks as assigned.<br>• Support user account and access-related needs through Active Directory and other standard support tools.<br>• Document completed work, track reported issues, and escalate more complex problems when needed.
We are looking for a Desktop Support Analyst to deliver reliable onsite technical assistance for end users in Moline, Illinois within the Financial Services industry. This Long-term Contract position is ideal for someone who is comfortable working in a Windows-based environment, supporting banking-related hardware, and providing clear, customer-focused communication. The person in this role will help keep end-user technology operational during validation activities, deployment efforts, and launch support while maintaining accurate documentation throughout the support process.<br><br>Responsibilities:<br>• Provide onsite desktop support for end users by diagnosing and resolving hardware, software, and access-related issues in a Windows 10 environment.<br>• Prepare, configure, image, and deploy desktops and related devices to support user readiness for scheduled validation sessions and operational events.<br>• Support banking equipment such as receipt printers, check scanners, driver license scanners, and other peripheral devices to ensure proper functionality.<br>• Assist with device setup, testing, and readiness checks before key support events, helping users transition smoothly into production activities.<br>• Respond to service desk tickets and technical requests with a strong focus on timely resolution, clear updates, and minimal disruption to frontline teams.<br>• Participate in cutover and go-live support activities by providing hands-on troubleshooting and immediate end-user assistance as issues arise.<br>• Document incidents, resolutions, device statuses, and recurring problems thoroughly to support tracking, follow-up, and knowledge sharing.<br>• Use tools such as Active Directory and remote support utilities to manage user access and resolve desktop issues efficiently.<br>• Provide post-deployment and post-launch support to stabilize the user environment and address outstanding technical concerns.
We are looking for a Desktop Support Analyst to provide hands-on technical support for end users in Greenville, South Carolina within the financial services industry. This is a Contract position focused on maintaining reliable workstation performance, resolving desktop-related issues, and delivering a strong support experience across the business. The ideal candidate will combine practical troubleshooting ability with solid knowledge of Windows environments, hardware support, and user account administration.<br><br>Responsibilities:<br>• Deliver day-to-day support for desktop and workstation issues, ensuring users receive timely and effective technical assistance.<br>• Diagnose and resolve problems involving Windows 10 systems, peripheral devices, and standard desktop applications.<br>• Set up, configure, and maintain desktop hardware, including computers, monitors, docking stations, and related equipment.<br>• Perform desktop imaging and device provisioning to prepare systems for new hires, replacements, and refresh activities.<br>• Manage user access and account-related tasks within Active Directory, including routine updates and troubleshooting.<br>• Track incidents and service requests, document resolutions, and escalate more complex technical issues when needed.<br>• Support workstation deployments, equipment replacements, and other desktop lifecycle activities across the environment.
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
We are looking for a PC Technician to support hardware deployment, troubleshooting, and workstation setup in Penns Grove, New Jersey. This Long-term Contract position is ideal for someone who is hands-on, detail-oriented, and comfortable working with a range of computer equipment and peripherals. The role focuses on maintaining reliable desktop and device performance while ensuring users have properly configured technology for daily operations.<br><br>Responsibilities:<br>• Install, configure, and maintain desktop computers, laptops, and related hardware across the site.<br>• Diagnose and resolve equipment issues involving workstations, peripherals, and other end-user devices.<br>• Set up and organize cabling for computers, monitors, and connected hardware to ensure clean and functional installations.<br>• Provide technical support for Dell and Apple devices, including basic repairs, replacements, and configuration updates.<br>• Perform hardware upgrades and component replacements such as memory, drives, and accessories when needed.<br>• Track equipment status, document completed work, and maintain accurate records of hardware activities.<br>• Assist with device rollouts, workstation moves, and other onsite technical support tasks as assigned.
<p>We are looking for a Technician to provide on-site support for electronic pollbooks during Election Day in Dallas, Texas. This role supports post-election operations by receiving, inspecting, and processing returned election equipment. This role ensures all equipment is accurately accounted for, documented, and properly prepared for future use. Technicians work in a fast-paced warehouse environment, handling high volumes of equipment while identifying any damage or missing components. Ideal candidates are detail-oriented, reliable, and comfortable with physical, hands-on work in a team setting. Position required boxing up, lifting, moving the boxes of poll pads as well.</p>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>
We are looking for a detail-oriented PC Technician to assist with a major office relocation project in Des Moines, Iowa. This Contract position involves setting up IT workstations and displays, as well as handling specialized tasks related to TVs and projectors. The ideal candidate will be a quick learner with a basic understanding of hardware and installation processes.<br><br>Responsibilities:<br>• Disassemble IT workstations and prepare them for transportation.<br>• Load and transport equipment from the current office to the new location.<br>• Deliver and organize boxes and equipment to assigned workstations on designated floors.<br>• Reinstall and reconnect IT hardware, including docking stations and network cables, at new workstations.<br>• Conduct follow-up visits to ensure all setups are completed as needed.<br>• Assist with removing, relocating, and reinstalling TVs and projectors, including mounting and dismounting displays.<br>• Use provided tools to complete installation tasks efficiently and accurately.<br>• Follow guidance and training provided at the start of each day to ensure tasks are performed correctly.
We are looking for a dedicated and detail-oriented Support Technician I to join our team in Las Vegas, Nevada. In this Contract to permanent position, you will play a critical role in supporting our users by addressing hardware, software, and system issues. This role is ideal for someone who thrives in a fast-paced environment and is eager to contribute to the seamless operation of IT systems.<br><br>Responsibilities:<br>• Manage the end-to-end IT support process for employees, including onboarding, offboarding, and role transitions, in collaboration with HR and Security teams.<br>• Handle security-sensitive termination procedures, such as revoking access, coordinating device recovery, and documenting actions for audits.<br>• Provide technical support for Windows, macOS, iOS, and mobile devices, efficiently resolving hardware, software, and connectivity issues.<br>• Assist remote and hybrid teams by troubleshooting access, endpoint, and network connectivity challenges while ensuring consistent service delivery.<br>• Oversee the maintenance and functionality of physical access systems, conference room AV equipment, and collaborative technologies for seamless operations.<br>• Utilize Jira Service Management to manage the full ticket lifecycle, from intake and prioritization to resolution and documentation.<br>• Conduct IT asset management tasks, including procurement, deployment, patching, replacements, and maintaining accurate inventory records.<br>• Analyze recurring issues to identify trends, recommend improvements, and enhance overall operational efficiency.