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9 results for Desktop Support Engineer in Jacksonville, FL
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 70000 - 80000 USD / Yearly
- We are looking for an Application Support Engineer to provide hands-on support for enterprise Windows environments and help maintain secure, reliable technology operations in Jacksonville, Florida. This role focuses on endpoint administration, identity services, and security tools across both on-premises and cloud platforms. The ideal candidate brings strong troubleshooting ability, works well across technical teams, and is committed to improving system performance, compliance, and user support.<br><br>Responsibilities:<br>• Oversee the deployment, configuration, and ongoing support of Windows 10 and Windows 11 endpoints across the organization.<br>• Administer Microsoft Intune to manage device policies, software updates, patching schedules, and compliance standards.<br>• Support Azure-based services with an emphasis on identity management, endpoint administration, and platform security.<br>• Maintain both on-premises Active Directory and Azure AD / Entra ID, including user access, directory synchronization, and account lifecycle processes.<br>• Contribute to security operations by supporting endpoint protection, identity safeguards, and access governance measures.<br>• Manage and support network access control solutions such as Portnox or comparable platforms.<br>• Configure and monitor Azure security and compliance capabilities, including Conditional Access, Defender, security baselines, and policy controls.<br>• Troubleshoot basic network and connectivity issues affecting user access, endpoint communication, and general infrastructure services.<br>• Serve as an advanced escalation resource for technical support issues, delivering effective resolution for complex end-user problems.<br>• Partner with IT, Security, and Infrastructure teams to refine documentation, strengthen operational practices, and improve the overall security posture.
- 2026-05-21T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- We are looking for an IT Support Engineer to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a critical role in delivering technical assistance to end users while ensuring the smooth functioning of hardware, software, and network systems. This role requires a proactive and customer-oriented approach to resolve issues and enhance user experiences.<br><br>Responsibilities:<br>• Provide technical support for desktops, laptops, mobile devices, and business applications, ensuring timely issue resolution.<br>• Diagnose and troubleshoot problems related to Windows/macOS operating systems, Microsoft 365, printers, and other IT systems.<br>• Install, configure, and maintain computer hardware, peripherals, and mobile devices for end users.<br>• Manage and administer user accounts and permissions within Active Directory and Azure AD.<br>• Document support cases, resolutions, and processes in the ticketing system for accurate record-keeping.<br>• Handle onboarding and offboarding processes, including equipment setup and deployment for new and departing employees.<br>• Apply updates, patches, and basic security measures to ensure system integrity.<br>• Collaborate with senior support teams to escalate complex issues and ensure their resolution.<br>• Deliver excellent customer service by communicating technical solutions in a clear and approachable manner.
- 2026-05-21T00:00:00Z
- Jacksonville, FL
- onsite
- Permanent / Full Time
- 65000 - 65000.01 USD / Yearly
- We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users and help maintain a secure, stable computing environment in Jacksonville, Florida. This role supports desktop systems, core applications, network-connected devices, and day-to-day service desk activity while partnering with IT colleagues to resolve issues efficiently. The ideal candidate brings strong troubleshooting ability, practical experience with Windows environments, and a service-oriented approach to supporting employees across the organization.<br><br>Responsibilities:<br>• Deliver front-line technical assistance for hardware, software, workstation, and connectivity issues, ensuring users receive timely and effective support.<br>• Install, configure, and maintain desktop equipment, operating systems, business applications, and related network components to keep systems functioning reliably.<br>• Track, update, and document service desk requests thoroughly so recurring issues can be analyzed and support procedures can be improved.<br>• Work closely with infrastructure and technical support teams to uphold standards for system security, controls, recoverability, and overall IT performance.<br>• Coordinate software deployments, upgrades, and configuration changes in alignment with established technology policies and operational guidelines.<br>• Assist with testing, validation, and user coordination for system updates, data communication processes, and platform-related changes when needed.<br>• Support troubleshooting efforts involving servers, workstations, communication links, and office productivity tools to minimize operational disruption.<br>• Partner with internal staff to investigate production issues, explain technical requirements clearly, and help prepare users for new tools or processes.<br>• Follow organizational and regulatory policies, including applicable compliance requirements, while performing all support activities.<br>• Provide support outside standard business hours when necessary, including evenings, weekends, or holidays, based on operational needs.
- 2026-05-12T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p>We are looking for a skilled Sr. Desktop Engineer to join our team in Jacksonville, Florida. In this contract to permanent position, you will play a key role in managing and optimizing enterprise IT environments through advanced desktop engineering solutions. If you have a strong background in client engineering, system configuration, and enterprise-level IT support, this opportunity could be the perfect fit for your expertise.</p><p><br></p><p>Responsibilities:</p><p>• Develop, test, and maintain Windows operating system images and application packages for enterprise environments.</p><p>• Manage and configure Microsoft Intune for device provisioning and policy enforcement.</p><p>• Administer and maintain Microsoft System Center Configuration Manager, ensuring optimal software deployment and system performance.</p><p>• Implement and support Active Directory, Group Policy, and Windows Server Update Services to maintain secure and efficient user environments.</p><p>• Troubleshoot complex IT issues, applying advanced problem-solving skills to resolve technical challenges.</p><p>• Utilize PowerShell and other scripting tools to automate processes and enhance system functionality.</p><p>• Ensure proper management of file systems, permissions, and client security measures.</p><p>• Oversee mobile device management processes, including provisioning and policy management.</p><p>• Collaborate with cross-functional teams to deploy Office 365 desktop applications and ensure seamless integration.</p><p>• Perform software asset license management and metering to ensure compliance and cost control.</p>
- 2026-05-21T00:00:00Z
- Saint Augustine, FL
- onsite
- Temporary to Hire
- 0 - 0 USD / Yearly
- <p>We are looking for an Application Support Specialist to support business-critical SaaS applications for users in St Augustine, Florida. This contract opportunity with permanent potential is ideal for someone who enjoys solving technical issues, improving the user experience, and working closely with both internal teams and customers. In this role, you will investigate application problems, maintain reliable system performance, and contribute to ongoing support best practices.</p><p><br></p><p>Responsibilities:</p><p>• Resolve application-related incidents by diagnosing issues, identifying root causes, and delivering timely solutions for SaaS users.</p><p>• Partner with software engineers and internal technology teams to escalate defects, validate fixes, and improve overall application stability.</p><p>• Track system behavior and performance trends, responding proactively to disruptions before they affect users.</p><p>• Carry out routine maintenance tasks, support software updates, and assist with application rollouts in a controlled manner.</p><p>• Maintain clear records of support requests, troubleshooting steps, and issue outcomes to support knowledge sharing and audit readiness.</p><p>• Create user-facing guidance and provide practical training to help end users navigate applications more effectively.</p><p>• Administer access controls by supporting user account setup, permissions management, and data protection practices.</p><p>• Work with external vendors and cross-functional stakeholders when additional support is needed to resolve technical problems.</p><p>• Participate in an on-call rotation as needed to ensure dependable support coverage outside standard business hours.</p><p>• Contribute to continuous improvement efforts by reviewing recurring issues, recommending preventive measures, and helping refine support processes.</p>
- 2026-04-27T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary to Hire
- 23.75 - 27.5 USD / Hourly
- <p>We are looking for an experienced IT Support Analyst to join our team in Jacksonville, Florida. In this Contract to permanent position, you will play a key role in providing technical support and ensuring smooth IT operations for the organization. The ideal candidate will be proactive, detail-oriented, and skilled in troubleshooting and managing IT tools and systems.</p><p><br></p><p>Responsibilities:</p><p>• Install, configure, and upgrade operating systems and business software</p><p>• Set up and support computer hardware, monitors, network equipment, and peripherals</p><p>• Troubleshoot and resolve hardware, software, email, network, and peripheral issues</p><p>• Support users via centralized help desk and provide clear technical guidance</p><p>• Document equipment repairs, installations, and removals</p><p>• Train users on common business applications</p><p>• Contribute to system planning, hardware/software recommendations, and procedures</p><p>• Stay up to date on technology trends and make proactive suggestions</p><p>• Maintain user confidentiality and adhere to company protocols</p>
- 2026-05-21T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary to Hire
- 47.5 - 55 USD / Hourly
- <p>We are looking for a talented Software Engineer to join our team in Jacksonville, Florida. This Contract to permanent position involves designing and developing web applications using a combination of Microsoft technologies and modern front-end frameworks. The ideal candidate thrives in collaborative environments, possesses strong problem-solving skills, and is passionate about delivering scalable and user-friendly software solutions.</p><p><br></p><p>Responsibilities:</p><p>• Design, develop, and maintain robust applications using C# and .NET technologies.</p><p>• Create intuitive and responsive front-end interfaces using Angular, JavaScript, and React.js.</p><p>• Develop and optimize SQL queries while managing relational databases, such as SQL Server.</p><p>• Build and consume RESTful APIs to support application integrations.</p><p>• Collaborate with cross-functional teams, including Product, QA, UX, and DevOps, to ensure high-quality deliverables.</p><p>• Participate in the full software development lifecycle, from requirements gathering to deployment and support.</p><p>• Conduct code reviews and contribute to the establishment of engineering best practices.</p><p>• Troubleshoot and resolve application issues across various environments.</p><p>• Maintain clear and comprehensive documentation for code, systems, and development processes.</p><p>• Stay informed about emerging technologies and industry trends to enhance development practices.</p>
- 2026-05-26T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary to Hire
- 57 - 66 USD / Hourly
- We are looking for a skilled Software Engineer to join our team in Jacksonville, Florida, on a Contract to permanent position. In this role, you will develop and enhance software applications using C++ while automating workflows through batch scripting. This position offers an excellent opportunity to contribute to high-performance systems and solve complex technical challenges.<br><br>Responsibilities:<br>• Design and implement software features and applications using the C++ programming language.<br>• Develop clean, efficient, and maintainable code that meets technical requirements and standards.<br>• Collaborate with cross-functional teams to gather and define technical specifications for projects.<br>• Perform unit testing and support integration testing to ensure software quality and reliability.<br>• Identify and resolve software defects through debugging and troubleshooting techniques.<br>• Automate repetitive tasks and workflows by creating and maintaining batch scripts.<br>• Optimize and maintain existing codebases to improve performance and functionality.<br>• Stay informed about the latest advancements and best practices in C++ development.
- 2026-05-21T00:00:00Z
- Jacksonville, FL
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p>Seeking a full-stack Software Engineer to build modern web applications using .NET and Angular. This role includes both backend services and frontend UI development.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop backend APIs using <strong>.NET / C#</strong></li><li>Build responsive frontends using <strong>Angular</strong></li><li>Design and maintain scalable, secure application architectures</li><li>Write clean, testable, and maintainable code</li><li>Collaborate with product and design teams to deliver new features</li><li>Troubleshoot and optimize application performance</li></ul><p><br></p>
- 2026-05-26T00:00:00Z