<p>We are looking for a talented Senior Web Designer (UX / UI Designer) to enhance and maintain digital experiences across web, mobile, kiosk, and in-store platforms. This role involves creating user-centered designs that align with business goals while ensuring accessibility and usability standards are met. The ideal candidate will thrive in a collaborative environment, working closely with stakeholders and development teams to bring design concepts to life.</p><p><br></p><p>Responsibilities:</p><p>• Design and maintain user-friendly digital experiences across web, mobile apps, kiosks, and in-store systems.</p><p>• Collect and analyze customer feedback and user requirements through interviews and data analysis.</p><p>• Develop wireframes, prototypes, and mockups to visualize new features and design enhancements.</p><p>• Conduct usability testing sessions, interpret results, and refine designs based on user feedback.</p><p>• Collaborate with stakeholders to align design strategies with business objectives.</p><p>• Work alongside engineering teams to ensure seamless implementation of design concepts.</p><p>• Establish and uphold design systems, UI standards, and style guides.</p><p>• Ensure all designs are compliant with accessibility, usability, and branding guidelines.</p>
<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>
We are looking for a skilled Field Engineer to join our team in New York, New York. This is a Contract to permanent position, offering an excellent opportunity to grow your technical expertise while providing essential support to multiple locations. The ideal candidate will be comfortable working independently and traveling between sites daily to ensure seamless operations.<br><br>Responsibilities:<br>• Provide technical support across 15 designated locations, addressing both onsite field tickets and desk-based tickets.<br>• Assist with network migrations, including internet circuit transitions, ensuring minimal service disruptions.<br>• Perform troubleshooting and maintenance tasks within environments utilizing technologies such as Juniper, Ruckus, and Meraki.<br>• Handle occasional night shifts as required to accommodate specific project needs.<br>• Utilize equipment and kits provided by the client to deliver effective solutions.<br>• Respond promptly to service desk tickets, ensuring timely resolution of technical issues.<br>• Maintain and update systems running on Microsoft Windows 10 and Active Directory.<br>• Travel between sites daily to deliver consistent technical support and address immediate operational requirements.<br>• Collaborate with team members and clients to enhance overall system performance and reliability.