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141 results for Entry Level Help Desk Support jobs

Help Desk/Desktop Support Analyst

Norwalk, CT
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Norwalk, Connecticut on a Contract basis. This position supports employees across onsite and remote environments by delivering timely technical assistance for devices, applications, and connectivity issues. The role is well suited for someone who can balance end-user support, conferencing technology ownership, and day-to-day operational efficiency while maintaining a high standard of service and confidentiality. Responsibilities: • Provide technical support to onsite and remote employees by diagnosing and resolving issues involving computers, mobile devices, software applications, and network connectivity. • Manage incoming service requests from initial assessment through resolution, document work thoroughly in Jira, and route more advanced issues to the appropriate escalation path when needed. • Prepare and deploy equipment for new hires, including Mac, Windows, and mobile devices, while ensuring systems, applications, and accessories are properly configured. • Guide users on effective use of hardware and software tools across multiple platforms and assist with installation, setup, and peripheral connectivity. • Take ownership of Zoom Rooms and Logitech-based meeting spaces by handling configuration, firmware updates, troubleshooting, and coordination with external vendors when required. • Monitor replacement parts and support inventory, keeping accurate records of repairs, maintenance activity, and device service history. • Coordinate with manufacturers or service providers to address faulty equipment while safeguarding sensitive employee and company information. • Use AI-enabled tools in daily support operations to speed up issue resolution, enhance knowledge documentation, and improve workflow consistency.
2026-08-26T00:00:00Z

Help Desk/Desktop Support Analyst

Flint, MI
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a non-profit organization in Flint, Michigan on a Contract basis. This short-term assignment will support a high-volume data and document transfer effort, making it well suited for someone who is methodical, technically capable, and comfortable with repetitive work that demands precision. The role requires strong attention to detail, the ability to work across multiple systems, and a dependable approach to maintaining accuracy throughout the project. Responsibilities: • Extract, organize, and prepare historical files and data for transfer between business systems with a strong focus on completeness and accuracy. • Review records carefully to ensure information is captured correctly and aligned with established project procedures. • Work within multiple applications to locate, verify, and move documentation needed for the migration effort. • Perform repetitive, process-based tasks efficiently while maintaining consistent quality across large volumes of work. • Support phased migration activities by assisting with data handling for both the initial platform and the follow-on system. • Identify and escalate discrepancies, missing information, or system-related issues that could affect project timelines or data integrity. • Provide basic technical support and troubleshooting as needed while navigating desktop tools and business applications. • Track assigned work and update service-related tasks or tickets to help maintain visibility into progress and outstanding items.
2026-08-24T00:00:00Z

Help Desk/Desktop Support Analyst

Philadelphia, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users in Philadelphia, Pennsylvania. This Long-term Contract opportunity is ideal for someone who enjoys solving everyday technology issues, delivering excellent customer service, and keeping support requests organized from intake through resolution. The role focuses on assisting users with common desktop, access, and connectivity problems while maintaining accurate records of all service activity. Responsibilities: • Provide remote support to end users by identifying and resolving issues related to software, login credentials, and network connectivity. • Manage incoming service requests by logging details, assigning priority levels, updating ticket status, and ensuring timely follow-up through the ticketing platform. • Perform routine user account support, including password resets and unlocking accounts within Active Directory. • Troubleshoot Microsoft Windows 10 desktop issues and assist users with general system-related problems. • Support users with Microsoft 365 and Google Workspace applications by addressing access and basic functionality concerns. • Assist with multi-factor authentication issues and help users regain secure access to business applications. • Maintain clear and complete documentation for support activities to promote accurate tracking and efficient issue resolution.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Fletcher, NC
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Robert Half is hiring! We are looking for a Help Desk Analyst to provide responsive technical support for employees and onsite operations in Fletcher, North Carolina. This position focuses on resolving IT issues efficiently, supporting end users across core infrastructure services, and collaborating with internal technology teams to maintain dependable day-to-day service. The role also contributes to device management, account administration, and consistent service delivery across a global support environment. Responsibilities:• Respond to support requests and incident tickets promptly, prioritizing issues that affect onsite operations and the broader employee population.• Diagnose and resolve hardware, software, and infrastructure-related problems by working directly with users and partnering with applications and infrastructure teams when needed.• Deliver first- and second-level technical support for essential IT services in line with established service expectations and support procedures.• Administer the complete user account lifecycle, including provisioning, access updates, license assignment changes, and deactivation through Active Directory and Microsoft Entra ID.• Oversee endpoint setup and ongoing device management activities using Microsoft Intune and Windows Autopilot to support secure and efficient deployment.• Follow defined service management practices when handling incidents, requests, and escalations to ensure consistent support delivery.• Coordinate with external vendors and internal IT colleagues to investigate issues and drive timely resolution of more complex technical problems.• Troubleshoot business application and system-related concerns, communicate progress clearly, and provide updates through resolution.• Support global operations by transferring unresolved items across regional teams and assisting with issues from the shared IT queue as required.• Maintain accurate technical documentation, uphold data standards, and recommend process improvements that strengthen operational control.
2026-08-18T00:00:00Z

Help Desk/Desktop Support Analyst

Appleton, WI
onsite
Temporary to Hire
35 - 42 USD / Hourly
We are looking for an experienced Help Desk/Desktop Support Analyst to support end users and endpoint operations for a construction-focused organization in Appleton, Wisconsin. This contract opportunity with permanent potential is ideal for someone who combines strong technical troubleshooting skills with a service-oriented approach and hands-on experience managing Windows environments. The role will focus on device support, software deployment, patch management, and endpoint administration while contributing to ongoing initiatives that improve security, access controls, and overall desktop performance. Responsibilities: • Deliver day-to-day desktop and help desk support by diagnosing technical issues, resolving user requests, and ensuring a positive support experience. • Administer and support Microsoft endpoint tools, including Intune, to manage devices, enforce policies, and maintain system health across the environment. • Coordinate and execute software deployments through Intune, confirming successful installation and addressing issues that arise during rollout. • Perform Windows patching activities, monitor update compliance, and assist with efforts to modernize and improve patch management processes. • Support Active Directory administration tasks such as user access updates, device-related changes, and basic directory maintenance. • Manage service requests and incident documentation within ServiceNow, keeping tickets current and communicating progress clearly to stakeholders. • Maintain accurate device and asset records through inventory management practices, including endpoint cleanup and lifecycle tracking. • Assist with endpoint privilege management initiatives by supporting approved software access workflows and helping enforce secure installation standards.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Barefoot Beach, FL
onsite
Temporary to Hire
0 - 0 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a rental and leasing services organization in Cape Coral, Florida in a contract-to-permanent capacity. This role is suited for a service-oriented IT specialist who can resolve end-user issues efficiently, communicate clearly with employees at all levels, and maintain strong documentation throughout the support process. The position will play a key part in delivering dependable technical assistance, improving the user experience, and supporting day-to-day service desk operations. Responsibilities:• Deliver responsive technical support to employees across the organization, including executive leadership, while maintaining a high standard of service.• Investigate incidents by asking targeted diagnostic questions, identifying underlying causes, and working toward timely resolution of hardware, software, and access-related problems.• Support business applications and core IT environments by addressing user requests, troubleshooting system issues, and providing practical solutions whenever possible.• Record each support interaction with clear, accurate ticket notes so that issue history, actions taken, and outcomes are fully documented.• Translate technical information into straightforward guidance that end users can easily follow when learning systems, tools, or updated procedures.• Participate in user and business testing activities to build familiarity with upcoming enhancements and help prepare for successful adoption.• Share recurring issues, service trends, and improvement opportunities with service desk leadership to strengthen overall support performance.• Assist with operational reporting and daily metric tracking while ensuring requests are handled within established service level expectations.
2026-08-11T00:00:00Z

Help Desk/Desktop Support Analyst

Taylor, MI
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
We are looking for an experienced Help Desk/Desktop Support Analyst to support daily technical operations for end users in Taylor, Michigan. This role focuses on delivering responsive desktop support, managing service requests effectively, and maintaining reliable workstation and printer performance across the environment. The ideal candidate brings strong troubleshooting ability, a customer-focused approach, and hands-on experience supporting Windows-based systems and enterprise ticket queues. Responsibilities: • Support the rollout and day-to-day use of an IT ticketing platform, ensuring requests are entered accurately and tracked from intake through closure. • Review incoming incidents and service requests, assign appropriate priority levels, and route issues based on urgency and business impact. • Resolve common technical problems during the initial user contact whenever possible, while forwarding more complex matters to advanced support teams when necessary. • Keep users informed with timely updates, clear status communication, and appropriate follow-up throughout the support process. • Monitor and organize the service queue to maintain response commitments and drive prompt issue resolution. • Install, configure, and troubleshoot network-connected printers and Zebra label printers used in operational settings. • Administer print queues and drivers, and address output or connectivity issues affecting shared printing services. • Diagnose and correct label formatting or template problems within Bartender and related production software. • Prepare, image, deploy, and refresh desktop and laptop systems, including operating system updates, patching, and standard configuration tasks. • Investigate and resolve Windows operating system issues, application errors, peripheral problems, and basic hardware faults for end users.
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Modesto, CA
onsite
Permanent / Full Time
60000 - 65400 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to join a collaborative team supporting clients across California. In this role, you will deliver level 2 technical assistance, resolve desktop and system issues, and help ensure users receive timely, detail-oriented service. This position is well suited for someone who communicates clearly, takes ownership of problems, and brings a positive, service-focused mindset while continuing to build technical expertise. Responsibilities:• Provide second-level technical support for client environments by diagnosing and resolving hardware, software, and user access issues.• Prepare desktops, laptops, and related equipment for deployment, replacement, and lifecycle refresh activities.• Investigate network connectivity, server-related incidents, and more complex application problems using both onsite and remote support methods.• Configure and maintain end-user systems, peripherals, and standard business applications to meet operational needs.• Record incidents, updates, resolutions, and time worked accurately within the ticketing system while managing assigned requests through completion.• Communicate clearly with end users regarding progress, expected resolution timing, and completed work to confirm satisfaction with support provided.• Coordinate with senior engineers, internal team members, and external vendors to escalate and resolve issues that require additional expertise.• Review support documentation and tools regularly to help maintain accurate records and consistent service delivery.• Assist with frontline support tasks during periods of high demand and contribute to other service desk duties as needed
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Wilmington, CA
onsite
Temporary to Hire
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for both IT and operational technology environments in Wilmington, California. This contract position is ideal for someone who enjoys solving end-user issues onsite, maintaining reliable workstation performance, and supporting day-to-day business operations in a logistics setting. The role will work across common enterprise tools and endpoint technologies while delivering responsive service and practical solutions. Responsibilities: • Deliver onsite desktop and help desk support for employees, resolving hardware, software, and access-related issues in a timely manner. • Troubleshoot Windows-based devices and user environments to restore productivity and maintain stable day-to-day operations. • Support both IT and operational technology equipment, helping ensure systems used across the facility remain functional and dependable. • Manage and update service requests through the ticketing system, documenting issues clearly and tracking progress through resolution. • Configure, deploy, and maintain Dell computers and related peripherals for new and existing users. • Administer user accounts, permissions, and basic access support within Active Directory and associated endpoint management tools. • Provide support for Google Workspace applications and assist users with common collaboration, email, and productivity issues. • Use Intune and other management platforms to assist with device setup, policy application, and endpoint support activities.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Palo Alto, CA
onsite
Temporary / Contract
40 - 45 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide day-to-day technical support for end users in Palo Alto, California. This Long-term Contract position is ideal for someone who enjoys resolving hardware, software, and access-related issues while delivering responsive service. The role focuses on maintaining a reliable desktop environment, assisting with Windows-based systems, and ensuring support requests are handled efficiently and professionally. Responsibilities: • Provide first-line technical assistance for desktop, laptop, and basic peripheral issues affecting end users. • Diagnose and resolve problems related to Microsoft Windows environments, including Windows 10 system performance and usability concerns. • Manage user account support tasks such as password resets, access updates, and directory-related requests within Active Directory. • Respond to service desk tickets in a timely manner, document troubleshooting steps, and communicate resolution status clearly to users. • Escalate more complex incidents when needed while maintaining ownership of issues through completion. • Assist with workstation setup, software installation, and general configuration to support daily business operations. • Perform routine troubleshooting to identify root causes and restore service with minimal disruption to users.
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Los Angeles, CA
remote
Permanent / Full Time
70000 - 75000 USD / Yearly
Job TitleIT Support Specialist I / Help Desk/Desktop Support Analyst Company OverviewA leading global professional services organization within the legal industry is seeking a motivated IT Support Specialist to join its growing technology team. Headquartered in Los Angeles, California, the organization is known for delivering high-impact work in complex, fast-paced environments. Its IT division plays a pivotal role in enabling operational excellence and supporting professionals across multiple offices worldwide. Role SummaryThe IT Support Specialist I serves as the frontline point of contact for all technology-related issues, providing timely and effective support to end users in Los Angeles, California and across a distributed environment. This role is critical to maintaining day-to-day operations by resolving technical issues, delivering exceptional customer service, and ensuring seamless access to core business applications and systems. Key Responsibilities<ul><li>Provide first-level technical support via phone, email, and in-person interactions for hardware, software, and connectivity issues</li><li>Troubleshoot and resolve issues related to desktops, laptops, printers, mobile devices, and enterprise applications</li><li>Manage and prioritize support tickets, ensuring timely resolution and accurate documentation</li><li>Escalate complex issues to appropriate teams while maintaining ownership and communication with end users</li><li>Support Microsoft Office applications and Windows operating systems, including performance and connectivity troubleshooting</li><li>Assist with software deployments, system updates, and testing efforts as needed</li><li>Contribute to knowledge base documentation and process improvements</li><li>Maintain a high level of customer service and professionalism in all interactions</li><li>Collaborate with cross-functional IT teams to support ongoing projects and initiatives</li></ul>Compensation & Benefits<ul><li>$75,000, overtime eligible</li><li>Comprehensive benefits package including medical, dental, and vision coverage</li><li>Retirement plan with employer contributions and profit-sharing opportunities</li><li>Paid time off including vacation, sick leave, and personal days</li></ul>Additional Details<ul><li>Hybrid/remote work model after onboarding, with initial onsite training period</li><li>Occasional onsite presence required for key projects and periodic team collaboration weeks</li><li>Opportunities for internal growth and career advancement within the IT organization</li></ul>
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Lexington, MA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for employees in Lexington, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving day-to-day IT issues, supporting end users in person, and building broader exposure across desktop support operations. You will begin by focusing on ticket resolution and onsite assistance, with opportunities to take on additional projects and operational initiatives as you become established in the role. Responsibilities: • Deliver onsite deskside support three days per week, assisting users with hardware, software, and connectivity issues in a timely manner. • Diagnose and resolve desktop, laptop, peripheral, and endpoint problems, escalating more complex issues when needed. • Manage incoming service requests and incidents, ensuring accurate documentation, follow-up, and closure through the ticketing process. • Set up and deploy devices, applications, user accounts, and access permissions to support new hires and ongoing business needs. • Coordinate onboarding and offboarding activities, including equipment preparation, account access updates, and asset collection. • Support core workplace technologies such as Microsoft 365, Active Directory/Entra environments, Zoom, and remote support tools. • Perform break/fix support for end-user systems and maintain the readiness of workstations and related equipment. • Identify recurring technical issues, investigate root causes, and recommend practical improvements to enhance support effectiveness.
2026-08-31T00:00:00Z

Help Desk/Desktop Support Analyst

Lithonia, GA
onsite
Permanent / Full Time
50000 - 60000 USD / Yearly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable onsite technical support for a logistics operation in Georgia. In this role, you will serve as a key resource for employees by resolving everyday technology issues, setting up user equipment, and ensuring a smooth desktop experience across the organization. The ideal candidate brings solid Microsoft 365 and Windows support experience, communicates well with users at all levels, and approaches technical challenges with a service-focused mindset. Responsibilities: • Deliver first-line support for desktop hardware, software applications, printers, and other employee technology tools. • Diagnose and resolve issues involving Microsoft 365, Windows operating systems, and general end-user computing environments. • Assist with the operation and basic support of virtual machines, including work within Hyper-V-based environments. • Prepare, configure, and deploy workstations while setting up user access and accounts for new or existing employees. • Monitor and address service desk requests in a timely manner, prioritizing incidents to minimize disruption to business operations. • Route more advanced or specialized technical problems to senior IT team members when additional expertise is required. • Provide clear, detail-focused assistance to staff across the business, including senior leadership and executive-level users. • Perform foundational troubleshooting related to network connectivity, computer hardware, and system performance issues. • Maintain accurate records of support activity, documenting reported issues, actions taken, and final resolutions.
2026-08-12T00:00:00Z

Help Desk/Desktop Support Analyst

Newberry, SC
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support daily technology operations for a manufacturing environment in South Carolina. This contract opportunity with potential for a permanent role is ideal for someone who enjoys resolving end-user issues, maintaining reliable desktop performance, and delivering responsive technical assistance. The person in this role will provide hands-on support for Microsoft Windows systems, user access needs, and service desk requests while helping keep workplace technology running smoothly. Responsibilities:• Deliver front-line technical support for desktop, laptop, and peripheral issues reported by employees across the site.• Investigate and resolve Microsoft Windows 11 problems related to performance, access, software functionality, and general usability.• Manage incoming service desk requests, document work performed, and provide timely updates through the ticketing process.• Create, modify, and disable user accounts and permissions within Active Directory based on business needs.• Diagnose routine hardware and software issues and apply practical solutions to restore productivity quickly.• Set up, configure, and maintain end-user workstations to ensure consistent operation and compliance with support standards.• Escalate more complex incidents when necessary while coordinating with internal teams to drive issue resolution.• Assist with technical changes, deployments, or support activities tied to desktop environment updates when required.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Dearborn, MI
onsite
Temporary to Hire
26.6 - 30.8 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support end users in a fast-paced environment. This contract position with potential for a permanent role is suited for someone who combines strong technical troubleshooting ability with a clear, approachable communication style. The ideal candidate can confidently resolve desktop and access issues, assist a wide range of users including leadership, and contribute to a dependable day-to-day support experience. Responsibilities:• Deliver hands-on and remote support for desktop, laptop, and peripheral issues, ensuring users can work effectively with minimal disruption.• Troubleshoot problems involving Windows systems, Microsoft 365 applications, and everyday end-user technology needs.• Manage user accounts, permissions, and access requests across Active Directory and Azure Active Directory environments.• Support collaboration and file-sharing tools such as SharePoint, OneDrive, and Microsoft Teams by resolving access, sync, and usability issues.• Diagnose and address printer-related incidents, including connectivity, configuration, and general hardware support.• Prepare and deploy laptops using imaging tools such as SmartDeploy while maintaining device readiness for new and existing employees.• Track, update, and resolve service desk tickets with clear documentation, timely follow-through, and a customer-focused approach.• Provide effective support to employees at all levels, including executive users, while communicating technical information in an easy-to-understand way.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Appleton, WI
onsite
Temporary to Hire
30.4475 - 35.255 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide on-site technical assistance in Appleton, Wisconsin for a construction and contractor-focused environment. This contract position with permanent potential is ideal for someone who enjoys hands-on desktop support, responds effectively to walk-up requests, and delivers dependable service to end users. The role centers on resolving day-to-day hardware, software, and printer issues while maintaining accurate support and asset records. Responsibilities: • Deliver in-person technical support for desktops, laptops, peripherals, and related workplace technology across the site. • Address walk-up support requests and service desk issues with a strong focus on timely resolution and positive user experience. • Troubleshoot Windows-based operating system problems, application issues, and common access-related concerns. • Diagnose and resolve hardware malfunctions involving end-user devices and coordinate repairs or replacements when needed. • Support network-connected and local printers by identifying issues, restoring functionality, and assisting users with basic printing problems. • Use Active Directory to assist with account support tasks, access updates, and routine user administration. • Record IT assets, device configurations, and support activity within the company asset management and ticketing platform, including ServiceNow, to maintain compliance and traceability. • Assist with basic network troubleshooting by identifying connectivity problems and escalating more complex incidents when appropriate.
2026-08-18T00:00:00Z

Help Desk/Desktop Support Analyst

Romeoville, IL
onsite
Temporary / Contract
21.375 - 24.75 USD / Hourly
We are looking for a dependable Help Desk/Desktop Support Analyst to provide onsite technical assistance at a distribution and operations facility in Romeoville, Illinois. This Long-term Contract position is well suited for someone who enjoys resolving day-to-day user issues, supporting a wide range of devices and applications, and working independently while partnering with a broader IT organization. The role offers a mix of frontline support, equipment setup, user account administration, and participation in technology improvement efforts across the business. Responsibilities: • Deliver first-level technical support for employees across office and operational environments, addressing issues related to computers, software, printers, mobile hardware, and connectivity. • Diagnose and resolve incidents involving Windows systems, standard business applications, peripheral devices, and network access in a timely manner. • Support operational technology used in warehouse and distribution settings, including handheld Android equipment and document or label printing tools. • Monitor and manage service requests through the ticketing system, ensuring issues are properly prioritized, documented, and completed. • Coordinate employee onboarding and separation tasks by preparing equipment, configuring access, and handling account-related updates. • Install, configure, maintain, and replace desktops, laptops, printers, and other endpoint devices as needed for business operations. • Partner with internal infrastructure teams and external vendors when issues require escalation or additional technical expertise. • Contribute to IT initiatives such as hardware refreshes, software deployments, system upgrades, and other planned technology changes. • Provide support outside normal business hours on occasion when urgent issues or project needs arise.
2026-08-14T00:00:00Z

Help Desk/Desktop Support Analyst

Melbourne, FL
onsite
Temporary to Hire
34.8365 - 40.337 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join a team supporting modern workplace technologies. This contract-to-permanent position is ideal for someone who enjoys resolving advanced user and infrastructure issues while helping improve hybrid IT environments. The role works across Microsoft 365, Windows systems, identity tools, endpoint management, and core network technologies to deliver reliable support for business operations. Responsibilities: • Act as the primary escalation point for higher-level service desk incidents, driving timely resolution of complex technical problems. • Support and administer core Microsoft 365 services, including collaboration, email, file sharing, and productivity platforms. • Manage identity and access controls through Microsoft Entra ID, multifactor authentication, and conditional access policies. • Maintain endpoint administration solutions such as Microsoft Intune and Windows Autopilot, including device compliance and configuration standards. • Provide support for endpoint protection and security tools, helping safeguard user devices and business data. • Administer Windows Server-based environments, including Active Directory, Group Policy, virtualization, and shared resource services. • Troubleshoot connectivity and infrastructure issues involving firewalls, VPN access, wireless networks, and related network components. • Deliver remote and onsite support for desktops, servers, cloud platforms, and other business-critical technology systems. • Contribute to onboarding efforts, environment assessments, migration activities, and broader infrastructure enhancement projects. • Record technical work clearly in ticketing and documentation systems and collaborate with engineers and architects on more advanced incidents.
2026-08-19T00:00:00Z

Help Desk/Desktop Support Analyst

Ponca City, OK
onsite
Permanent / Full Time
50000 - 59000 USD / Yearly
A large Texas based company oil company is searching for an IT Help Desk Technician to provide on-site first and second level technical support in Ponca City, Oklahoma. This position supports day-to-day technology needs by resolving user issues, preparing equipment, and ensuring reliable access to essential systems and tools. This role will handle hardware, software, printer, network, and account-access issues while delivering strong customer service to end users. This in-house role will provide outstanding benefits and growth opportunities! Responsibilities: • Provide first-level support for computers, laptops, mobile devices, printers, and basic network issues • Troubleshoot hardware, software, Microsoft 365, login, and account-access problems • Set up and deploy computers, peripherals, and mobile devices • Manage help desk tickets and document support activity • Assist with employee onboarding, including equipment setup and user access • Escalate more complex issues to senior IT staff
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

Holland, MI
onsite
Temporary / Contract
27.7115 - 32.087 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support day-to-day technology needs for a manufacturing environment in Holland, Michigan. This Long-term Contract position focuses on preparing end-user equipment, supporting workstation readiness, and resolving common desktop issues so employees can work efficiently. The role is well suited to someone who enjoys hands-on technical work, organized asset handling, and responsive user support in a fast-paced setting. Responsibilities: • Prepare laptops for deployment by imaging or building devices and verifying that required company applications are installed and ready for use. • Receive newly delivered hardware, organize equipment into inventory, and distribute assigned assets to employees as needed. • Process returned devices by evaluating condition, identifying technical issues, cleaning equipment for redeployment, or coordinating disposal when items are no longer usable. • Set up employee work areas by installing IT hardware, mounting monitors, and arranging cabling neatly to support a functional workspace. • Provide front-line support for endpoint problems, including diagnosing and resolving issues related to Windows 10 and Microsoft Office applications. • Track and update support activity through service desk tickets to maintain accurate records and timely resolution of requests. • Assist with basic account and access-related tasks within Active Directory as part of end-user support activities.
2026-08-12T00:00:00Z

Help Desk/Desktop Support Analyst

Milwaukee, WI
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for employees in Milwaukee, Wisconsin. This Long-term Contract position is ideal for someone who enjoys solving day-to-day technology issues, keeping equipment records organized, and creating a smooth experience for new hires and departing staff. The role blends hands-on desktop support, asset coordination, and user assistance, requiring strong communication, attention to detail, and a customer-focused approach. Responsibilities: • Provide front-line support for hardware, software, printer, network, and mobile device issues, ensuring employees receive timely and effective assistance. • Record incidents, troubleshooting steps, and outcomes in the ticketing system to maintain clear and accurate support documentation. • Set up, configure, test, and deploy desktops, laptops, and mobile devices for employees while confirming readiness before delivery. • Maintain up-to-date asset records by tracking equipment assignments, serial numbers, tags, locations, and related documentation. • Conduct inventory checks and support reporting activities to improve visibility into device usage, stock levels, and overall asset status. • Coordinate device moves, replacements, repairs, upgrades, and retirement activities while working with vendors and service providers as needed. • Support onboarding by preparing user accounts, workstations, software access, and mobile devices, and by helping new employees get started with their technology. • Manage offboarding tasks by collecting assigned equipment, wiping and decommissioning devices, revoking access, and handling mobile line changes in line with security requirements. • Escalate advanced technical problems when necessary and follow through to help ensure issues are resolved completely and on schedule.
2026-08-28T00:00:00Z

Help Desk/Desktop Support Analyst

Tacoma, WA
onsite
Temporary / Contract
25 - 32 USD / Hourly
Robert Half is seeking a Help Desk/Desktop Support Analyst to support a government environment in Lakewood, Washington. This Contract position focuses on desktop support, Windows imaging and deployment, help desk ticket resolution, and basic network systems support. The ideal candidate will provide reliable technical assistance, maintain consistent workstation standards, and contribute to stable day-to-day IT operations. Apply today! Duration: 3-6 months with potential to extend/convertLocation: 100% Onsite in Lakewood, WASchedule: Core Business Hours (40 hours) Responsibilities:<ul><li>Build, update, and distribute standardized Windows desktop images using established deployment tools and best practices.</li><li>Configure drivers, automate device setup tasks, and complete post-deployment adjustments to prepare systems for end users.</li><li>Manage service desk requests by reviewing, prioritizing, troubleshooting, and closing incidents within expected response timelines.</li><li>Escalate unresolved technical issues appropriately and document diagnostic steps and resolutions in a clear, organized manner.</li><li>Perform routine maintenance activities for systems and local network environments, including backups, disk space checks, security-related tasks, and performance monitoring.</li><li>Assist with software installations, application upgrades, operating system updates, and testing efforts tied to technical changes or improvements.</li><li>Support troubleshooting efforts related to workstation, system, and network performance in coordination with broader IT staff.</li><li>Promote safe work practices and carry out additional technical duties as needed to support department operations.</li></ul>
2026-08-27T00:00:00Z

Help Desk/Desktop Support Analyst

Waller, TX
onsite
Temporary to Hire
31.35 - 36.3 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to join our team in Waller, Texas in a contract capacity with the potential for a permanent position. This role supports employees with day-to-day technical issues across desktops, laptops, mobile devices, core business applications, and network connectivity, while helping maintain a dependable and secure IT environment. The ideal candidate brings strong customer support instincts, practical troubleshooting skills, and the ability to manage both onsite and remote requests with professionalism and urgency. Responsibilities: • Provide front-line technical assistance for hardware, software, operating system, and connectivity issues affecting onsite and remote users. • Investigate and resolve incidents involving Windows-based computers, Microsoft 365 applications, email, collaboration tools, and common desktop peripherals. • Create, configure, and support user accounts and access within Active Directory and related enterprise systems during onboarding and ongoing support activities. • Prepare and deploy laptops and desktop systems using standardized setup and imaging processes to ensure consistent user readiness. • Troubleshoot problems involving printers, mobile devices, tablets, and other end-user equipment, escalating complex issues when appropriate. • Monitor and manage service desk tickets, document resolutions clearly, and follow issues through to completion to maintain a high level of customer satisfaction. • Assist with basic network diagnostics by identifying connectivity problems and helping restore reliable access to business systems and internet resources. • Support security-focused IT practices by helping keep devices protected, updated, and aligned with internal standards for endpoint health. • Collaborate with other IT team members to improve support processes, maintain system reliability, and contribute to continuous service improvement efforts.
2026-09-01T00:00:00Z

Help Desk/Desktop Support Analyst

Seattle, WA
onsite
Temporary / Contract
27 - 33 USD / Hourly
Robert Half is seeking a Desktop Support Specialist to support an e-commerce organization based in Seattle, WA. This role will provide hands-on end-user support across the employee lifecycle, including laptop imaging, setup, deployment, troubleshooting, and decommissioning. Duration: Short-term contract, with potential to extend Location: Seattle, Washington Pay rate: up to $33/hourly Key Responsibilities<ul><li>Image, configure, and deploy laptops and other end-user devices for new and existing employees.</li><li>Support employee onboarding and offboarding, including device setup, account access, equipment deployment, and laptop decommissioning.</li><li>Provide Tier 1/Tier 2 desktop and end-user support for hardware, software, operating system, and access-related issues.</li><li>Manage and troubleshoot Windows devices through Microsoft Intune.</li><li>Support user accounts, permissions, authentication, and device access within Microsoft Entra ID.</li><li>Troubleshoot Windows OS issues and maintain a consistent end-user computing environment.</li><li>Manage incoming support requests through a ticketing system, including documentation, escalation, and resolution.</li><li>Troubleshoot laptops, peripherals, applications, connectivity, and general workplace technology issues.</li><li>Assist with device inventory, lifecycle management, replacements, and equipment returns.</li><li>Partner with other IT teams to escalate and resolve more complex technical issues.</li></ul>
2026-09-01T00:00:00Z

Help Desk/Desktop Support Analyst

Atwater, CA
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical assistance for end users in Atwater, California within a healthcare environment. This Long-term Contract opportunity is ideal for someone who can resolve day-to-day hardware, software, and account access issues while delivering responsive support across desktop and service desk functions. The role requires strong troubleshooting ability, hands-on experience with Microsoft operating systems, and a practical approach to user support in a fast-paced setting. Responsibilities: • Deliver front-line technical support for employees by diagnosing and resolving desktop, laptop, and peripheral issues in a timely manner. • Respond to service desk requests, document incidents accurately, and follow through to ensure problems are fully addressed. • Support users working with Windows-based systems, including Windows 11 environments and related workstation issues. • Manage user account access tasks within Active Directory, including password resets and basic provisioning activities. • Track, assign, and maintain IT equipment records to support accurate asset inventory and lifecycle management. • Troubleshoot common software, hardware, and connectivity problems while escalating more complex issues when needed. • Provide deskside assistance when remote support is not sufficient, ensuring minimal disruption to daily operations. • Maintain clear communication with end users and internal teams regarding ticket status, resolutions, and next steps.
2026-09-01T00:00:00Z