439 Results for Desktop Support Technician Jobs

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IT Support

San Jose, CA
onsite
Temporary / Contract
27.71 - 32.00 USD / Hourly
We are looking for a detail-oriented IT Support specialist to deliver responsive technical assistance and maintain smooth day-to-day technology operations for employees in California. This Contract position is ideal for someone who enjoys solving end-user issues across devices, applications, and access management while contributing to a dependable support environment. The role will work closely with internal IT teams to handle device setup, user lifecycle support, security-related tasks, and operational improvements. Responsibilities: • Deliver hands-on support for end users experiencing issues with Windows and macOS computers, accessories, and common workplace technology. • Diagnose and resolve problems involving Microsoft 365 tools such as Outlook, Teams, OneDrive, and SharePoint to minimize disruption to daily work. • Administer user access by assisting with account setup, password support, and application permissions through Entra ID, Active Directory, and Okta. • Support endpoint management activities including device enrollment, configuration updates, software distribution, and compliance actions using Microsoft Intune. • Investigate and address technical issues related to hardware, installed applications, network connectivity, printers, and meeting room equipment. • Prepare, image, deploy, replace, and troubleshoot laptops and other assigned devices to support employee productivity. • Coordinate IT tasks tied to employee onboarding and offboarding, ensuring timely setup and recovery of systems and equipment. • Contribute to patching efforts, endpoint remediation, and other security-focused activities to help maintain a stable and secure environment. • Manage incoming service desk requests with accurate documentation, clear user communication, and timely escalation of advanced issues to specialized teams. • Assist with operational IT initiatives such as onboarding readiness, hardware refresh efforts, and other client services projects as needed.
2026-11-02T20:48:41Z

IT Support Specialist

Utica, NY
onsite
Temporary / Contract
19.79 - 22.91 USD / Hourly
We are looking for an IT Support Specialist to deliver responsive technical assistance and outstanding customer service to students, faculty, and staff in Utica, New York. This Long-term Contract position supports a diverse computing environment that includes Windows and Mac systems, core productivity tools, account administration, and end-user issue resolution. The role also includes a meaningful audio/visual component, assisting with meeting technology, web conferencing, and event support while contributing to reliable day-to-day IT operations. Responsibilities: • Resolve support requests for hardware, software, account access, and general desktop issues while documenting troubleshooting steps and outcomes in the ticketing system. • Provide hands-on support for both Windows and Apple devices, including setup, diagnosis, repair coordination, and user assistance across a mixed-device environment. • Administer user access and related tasks in Active Directory, Microsoft 365, and Exchange to help maintain secure and efficient account management. • Assist with conferencing and AV needs by preparing rooms, launching meetings, supporting live events, and troubleshooting platforms such as Microsoft Teams, Zoom, and Webex. • Maintain accurate asset records by helping track equipment through purchasing, deployment, relocation, and retirement processes. • Support telecom and local network issue resolution, collaborating with specialized infrastructure teams when deeper technical escalation is required. • Create and update knowledge articles, standard procedures, and support documentation to improve consistency and self-service resources. • Participate in rotating escalation coverage and respond to urgent incidents, including occasional after-hours or off-site support when operational needs require it. • Follow information security standards in daily work, safeguard sensitive data, and report potential security concerns promptly. • Contribute to team meetings and cross-functional support efforts, including assisting service desk, network, or server teams as priorities shift.
2026-10-27T20:04:11Z

Help Desk/Desktop Support Analyst

Fishers, IN
onsite
Temporary / Contract
- USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support for end users in Indiana. This short-term (60 days) contract position is ideal for someone with strong Microsoft Windows troubleshooting skills who can resolve day-to-day desktop, account, and ticket-based support issues efficiently. The role focuses on delivering responsive service, maintaining user access, and ensuring a reliable computing environment. Responsibilities:• Provide first-line and desktop support for hardware, software, and Windows-related issues reported by employees.• Diagnose technical problems, identify root causes, and complete timely resolutions for routine and moderately complex support requests.• Manage incoming service desk tickets, document troubleshooting steps, and keep issue records accurate and up to date.• Support user account administration tasks, including password resets, access changes, and directory updates within Active Directory.• Install, configure, and maintain Windows 10 systems, standard desktop applications, and peripheral devices.• Escalate unresolved incidents when needed and work with other technical teams to ensure issues are fully addressed.• Deliver attentive end-user assistance in person, by phone, or through remote support tools while maintaining a high level of customer service.
2026-10-15T12:23:43Z

IT Support Specialist II

Virginia Beach, VA
onsite
Temporary to Hire
28.50 - 30.00 USD / Hourly
We are looking for an IT Support Specialist II to provide dependable technical support and hands-on endpoint assistance for employees in Virginia Beach, Virginia. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, maintaining reliable device operations, and supporting core Microsoft and identity administration tasks. In this role, you will manage incoming support requests, contribute to system stability and security monitoring, and help keep IT processes and documentation current. Responsibilities: • Manage the daily support queue by assessing incoming issues, documenting activity, resolving Tier 1 and Tier 2 requests, and closing tickets within defined service expectations. • Record all support interactions, including direct and walk-up requests, in the ticketing system so work can be prioritized, tracked, and reported accurately. • Troubleshoot user-facing technical problems involving computers, software, printers, peripherals, connectivity, and account access, escalating more complex matters with complete notes when needed. • Prepare, deploy, maintain, repair, and track inventory for workstations, mobile devices, printers, and related equipment across the organization. • Carry out assigned administration tasks in Active Directory, Microsoft 365, and Entra ID, including account setup, group updates, licensing changes, onboarding, offboarding, and access management. • Perform approved patching and update activities for workstations and servers, review backup results each day, and raise any failures or exceptions for further action. • Monitor endpoint, backup, system, and security alerts, complete initial troubleshooting, and escalate suspicious activity or policy concerns to the appropriate technical lead. • Create and update knowledge articles, runbooks, support procedures, hardware records, and recurring service trend reports to improve operational visibility and consistency. • Assist with network and infrastructure troubleshooting, backup and recovery exercises, and evaluation or user support for approved technologies such as Microsoft Copilot. • Travel occasionally to satellite offices as needed to provide onsite technical support and related IT assistance.
2026-10-09T14:34:09Z

IT Support Analyst- Bilingual - Spanish

Pleasanton, CA
onsite
Temporary to Hire
35.00 - 38.00 USD / Hourly
We are looking for a IT Support Analyst to support employees with day-to-day technical issues in California. This IT Support Analyst contract opportunity has the potential to become permanent and is ideal for someone who enjoys combining hands-on desktop support with responsive service desk assistance across both remote and onsite environments. In this IT Support Analyst role, you will help maintain end-user systems, resolve incidents efficiently, and provide guidance on workplace technology and security best practices. This IT Support Analyst is on onsite role out of Pleasanton. Responsibilities:• Deliver first- and second-level technical support for end users, resolving incidents through desk-side assistance as well as remote troubleshooting.• Set up, deploy, maintain, and repair desktops, laptops, and related equipment for office and workstation use.• Administer and support Windows 10 devices and provide limited assistance for iOS-based hardware.• Troubleshoot hardware issues, software errors, and connectivity problems to restore user productivity quickly.• Support core business applications and collaboration platforms, including Microsoft 365, Teams, Zoom, Outlook, Word, Excel, and PowerPoint.• Install, configure, and maintain endpoint protection and backup tools across desktop and laptop environments.• Assist with Active Directory tasks such as account setup, password resets, and basic user access support while helping monitor and triage incoming tickets.• Configure new user devices and peripherals, including computers, printers, and remote access tools such as Citrix and related solutions.• Track and update inventory records for IT assets as equipment is received, assigned, relocated, or replaced within the office.• Provide end-user instruction on software usage, security awareness, and effective computing practices while following organizational safety and security standards.
2026-11-04T15:53:45Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable day-to-day support for end users in Lenexa, Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys resolving hardware, software, and connectivity issues while helping maintain a stable and efficient technology environment. The role will work closely with employees and internal teams to troubleshoot incidents, support infrastructure needs, and deliver responsive service across the site. Responsibilities: • Provide frontline technical support for desktop, laptop, printer, and mobile device issues, ensuring timely resolution for end users. • Diagnose and address problems related to operating systems, standard business applications, and basic network connectivity. • Manage and document support requests through the ticketing system, keeping records accurate and users informed throughout the process. • Install, configure, and maintain workstation hardware, peripherals, and approved software in alignment with company standards. • Support onsite technology infrastructure by assisting with device setup, connectivity troubleshooting, and routine maintenance tasks. • Escalate complex incidents to appropriate teams when needed and collaborate to drive issues through to completion. • Assist with user account support, access-related requests, and general technology onboarding activities for employees. • Contribute to a positive support experience by communicating clearly, prioritizing service requests, and following established processes.
2026-10-13T12:58:41Z

Technical Support Specialist

San Francisco, CA
remote
Temporary / Contract
40.00 - 40.00 USD / Hourly
We are looking for a Technical Support Analyst to provide advanced technical assistance for connected healthcare technology used in hospitals and care environments in San Francisco, California. This contract position focuses on supporting wireless and embedded devices, resolving user issues across hardware, software, and network layers, and helping maintain reliable operation of critical safety and location-based systems. The role is well suited for someone who combines strong customer support instincts with hands-on troubleshooting experience in Windows-based and device-driven environments. This is a remote, contract opportunity! Responsibilities:• Deliver front-line and intermediate technical support for healthcare clients using connected safety, tracking, and device-based solutions• Diagnose and resolve issues involving Windows systems, embedded devices, wireless connectivity, software behavior, and peripheral hardware• Manage incoming service desk requests, prioritize incidents appropriately, and follow cases through to completion• Support remote troubleshooting sessions with end users by guiding configuration changes, diagnostics, and corrective actions• Monitor reported performance concerns and investigate system reliability issues across deployed customer environments• Record support activity thoroughly, including problem details, steps taken, outcomes, and recommended follow-up actions• Partner with internal technical teams to escalate complex incidents and help drive timely resolution• Contribute to product learning, support readiness, and knowledge-sharing efforts for specialized healthcare and IoT platforms
2026-10-23T22:13:45Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical support for end users and maintain reliable workplace technology in Lenexa, Kansas. This contract opportunity is ideal for someone who enjoys resolving hardware, software, and connectivity issues while delivering a strong customer support experience. The person in this role will help keep day-to-day IT operations running smoothly by supporting desktop environments, infrastructure components, and service management processes. Responsibilities: • Deliver onsite technical assistance for desktops, laptops, peripherals, and mobile devices to minimize employee downtime. • Diagnose and resolve incidents involving operating systems, basic network connectivity, user accounts, and standard business applications. • Manage support requests through the ServiceNow platform, ensuring accurate documentation, timely updates, and proper ticket resolution. • Install, configure, and replace end-user hardware and software in accordance with internal IT standards. • Support local technology infrastructure by identifying issues, escalating complex problems when needed, and coordinating with broader IT teams. • Perform routine workstation setup, imaging, and deployment for new employees, role changes, and equipment refreshes. • Maintain inventory records for devices and accessories while helping ensure equipment is tracked and available for business needs.
2026-10-13T12:58:41Z

Help Desk/Desktop Support Analyst

Mclean, VA
remote
Temporary to Hire
18.21 - 21.09 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to provide responsive technical support for end users. This Contract to permanent opportunity is well suited to someone who enjoys resolving hardware, software, and access-related issues while delivering detail-oriented customer service. The ideal candidate brings strong desktop support experience, works effectively in a structured environment, and is prepared to meet eligibility requirements associated with supporting federally aligned work. Responsibilities:• Provide day-to-day assistance to users by diagnosing and resolving desktop, laptop, operating system, and common application issues.• Manage incoming service requests through the ticketing system, prioritize tasks appropriately, and maintain accurate case updates through resolution.• Support Windows-based environments by troubleshooting performance problems, login issues, and general workstation functionality.• Assist with account access and directory-related tasks, including user support connected to Active Directory environments.• Deliver technical guidance on Microsoft Office applications, including routine support for Excel and other core productivity tools.• Escalate complex incidents when needed and work with internal teams to ensure timely restoration of service.• Document troubleshooting steps, solutions, and recurring issues to improve service consistency and knowledge sharing.• Contribute to a reliable end-user support experience by communicating clearly, setting expectations, and following established service procedures.
2026-10-07T13:13:47Z

IT Support Specialist

Lenexa, KS
onsite
Temporary to Hire
- USD / Hourly
We are looking for an IT Site Support Specialist to provide hands-on technical assistance and dependable end-user support in Kansas. This contract opportunity with permanent potential is ideal for someone who enjoys solving hardware, software, and connectivity issues in a fast-paced environment. The person in this role will help maintain day-to-day technology operations while delivering a positive support experience across the site. Responsibilities: • Provide front-line technical support for desktops, laptops, peripherals, and mobile devices, resolving issues efficiently and professionally. • Troubleshoot hardware, software, network, and connectivity problems to minimize downtime for employees and business operations. • Manage support requests through the ticketing system, ensuring accurate documentation, timely updates, and proper follow-through. • Install, configure, and maintain workstations, printers, and other site technology equipment in alignment with company standards. • Assist with user account support, device setup, and basic access-related issues to help employees stay productive. • Support local technology infrastructure by identifying recurring issues, escalating complex problems, and coordinating with broader IT teams when needed. • Contribute to system readiness by performing routine checks, updates, and maintenance on end-user technology and support tools.
2026-10-13T13:04:03Z

PC Technician

Kettering, OH
onsite
Temporary to Hire
- USD / Hourly
We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations. Responsibilities:• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently
2026-10-27T15:23:44Z

Technical Customer Support Lead

Auburn, NH
onsite
Temporary to Hire
- USD / Hourly
We are looking for an experienced Technical Customer Support Lead to oversee daily support operations and help maintain a high standard of service for customers in Auburn, New Hampshire. This contract position is ideal for someone who can guide a technical support team, manage escalations with confidence, and keep service delivery aligned with business expectations. The role combines hands-on operational coordination with team mentorship, cross-functional collaboration, and a strong focus on timely, consistent customer communication. Responsibilities: • Direct day-to-day support activities by overseeing ticket queues, monitoring tasks, and incident handling to keep work moving efficiently. • Act as the main point of escalation for urgent or high-impact issues, ensuring customers receive prompt updates and effective resolution paths. • Organize team workload and coverage throughout business hours and during critical situations to maintain service continuity. • Coach and support team members by providing guidance, sharing best practices, and reinforcing consistent support standards. • Review response performance, service levels, and support quality to identify gaps and improve operational execution. • Partner with internal groups such as Development, DevOps, and Quality Assurance to speed up issue resolution and remove blockers. • Own follow-through on major customer concerns from initial escalation through final resolution, including communication and documentation. • Help strengthen support procedures, workflows, and operating guidelines to improve consistency across service operations. • Contribute to reporting on incident patterns, service performance, recurring problems, and operational risks, while supporting post-incident reviews and corrective actions. • Handle customer information responsibly and follow appropriate security practices while supporting time-sensitive events that may require additional hours.
2026-11-06T19:03:43Z

Tech Support Manager

Pittsburgh, PA
onsite
Permanent / Full Time
110000.00 - 125000.00 USD / Yearly
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings. Responsibilities: • Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner. • Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders. • Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly. • Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime. • Administer Active Directory tasks such as user account management, permissions updates, and access support. • Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need. • Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies. • Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
2026-10-20T15:48:44Z

Technical Project Coordinator/Admin

Naperville, IL
remote
Temporary / Contract
20.00 - 24.00 USD / Hourly
Technical Project Coordinator/AdminOnsite in Naperville, IL (Mon-Fri)Long-term Contract We are looking for a Technical Project Coordinator to oversee overnight field service activity and keep installation work on track from dispatch through completion. This is a contract position based in Naperville, supporting coordination across technicians, project teams, vendors, and customer contacts. The person in this role will help maintain schedule alignment, resolve day-of-service issues in real time, and ensure each work event is properly documented and closed out. Responsibilities:• Coordinate overnight service activity from initial technician dispatch through final release of the work order, ensuring each job stays aligned with scope, timing, and customer expectations.• Confirm technician readiness before work begins by reviewing arrival plans, site access details, required materials, and understanding of the technical assignment.• Act as the main point of contact among field personnel, dispatch, project leadership, vendors, and customer stakeholders during active service events.• Provide live support to technicians during installations, upgrades, specialized services work, and remediation tasks to help resolve operational or technical issues quickly.• Track progress against scheduled milestones and implementation targets, escalating concerns when delays or risks could affect delivery.• Maintain accurate status reporting throughout the service window by entering timely updates into designated project tracking platforms and related tools.• Verify that all required completion items, such as test results, supporting records, and site photos, are collected, reviewed, and submitted to the appropriate portals within required timelines.• Monitor service execution quality and day-of-job performance metrics to support successful outcomes and consistent customer satisfaction.
2026-10-08T16:58:42Z

Network Engineer

Jacksonville, FL
onsite
Temporary / Contract
- USD / Hourly
We are seeking an experienced Network Engineer to support and optimize a complex enterprise network environment in Jacksonville, FL. This long-term contract role will focus on network performance, security, reliability, and infrastructure improvements across a large-scale environment. Responsibilities:<ul><li>Design, implement, and enhance network infrastructure to improve performance, scalability, and reliability.</li><li>Install, configure, and maintain routers, switches, firewalls, and other network technologies.</li><li>Troubleshoot routing, connectivity, and internet-related issues, including BGP and static routing.</li><li>Partner with infrastructure and security teams to strengthen network security and system availability.</li><li>Monitor network performance, analyze bandwidth utilization, and provide recommendations for optimization.</li><li>Perform root cause analysis on outages and implement corrective actions to minimize recurring issues.</li><li>Support connectivity for remote locations, IoT devices, and field-based communication systems.</li><li>Execute network upgrades, maintenance, and troubleshooting while ensuring minimal downtime.</li><li>Provide technical support, training, and guidance to internal users and team members.</li><li>Evaluate and improve redundancy, disaster recovery, and business continuity capabilities.</li></ul>
2026-10-26T20:23:47Z

Service Desk Specialist

Century City, CA
remote
Temporary / Contract
34.00 - 36.00 USD / Hourly
Email: valerie.montoya@rht.(com) for immediate consideration! Robert Half is seeking a highly motivated and driven Service Desk Specialist that will be responsible for supporting, imaging, and troubleshooting O365, MAC equipment along with Windows equipment and more. Hours: 10am -7pm (PST) Top Skills:<ul><li>Enterprise and/or Entertainment Exp.</li><li>5+ Years of Exp. in Escalated Service Desk</li><li>White-Glove/VP/Exec Support</li><li>M365, AD/Entra ID</li><li>Windows/Mac OS Exp. (Blended Userbase)</li><li>iOS/Android</li><li>ITSM (ServiceNow)</li><li>JAMF / MDM endpoint management </li><li>L3 Ticketing</li><li>Audio/Visual Set up/Troubleshooting</li><li>MFA</li></ul>
2026-11-07T00:43:43Z

Tech Support Manager

Jasper, IN
remote
Temporary / Contract
- USD / Hourly
We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position) Responsibilities:• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.
2026-10-20T19:18:43Z

Network Engineer

Los Angeles, CA
onsite
Permanent / Full Time
135000.00 - 160000.00 USD / Yearly
Network Engineer OverviewAn organization is seeking a Network Engineer to support enterprise network infrastructure, end-user technology services, and operational technology environments. This role combines network engineering responsibilities with hands-on technical support and requires an individual who enjoys working across infrastructure, systems, connectivity, and user-facing technology challenges. The ideal candidate will possess strong networking expertise, a customer-service mindset, and the ability to support distributed locations while helping maintain secure, reliable, and scalable technology operations. ResponsibilitiesNetwork Engineering<ul><li>Design, implement, and maintain enterprise network infrastructure</li><li>Support network availability, performance, redundancy, and security initiatives</li><li>Manage network hardware lifecycle, upgrades, and deployments</li><li>Monitor network performance and troubleshoot connectivity issues</li><li>Implement security controls and assist with cybersecurity best practices</li><li>Maintain network documentation, diagrams, and technical standards</li><li>Investigate and resolve complex infrastructure incidents</li><li>Participate in network modernization and continuous improvement efforts</li></ul>Technical Support<ul><li>Provide Tier 1 and Tier 2 support for end users across multiple locations</li><li>Troubleshoot hardware, software, network, and access-related issues</li><li>Manage incidents and service requests through a ticketing system</li><li>Escalate issues appropriately while maintaining ownership through resolution</li><li>Communicate technical concepts clearly to non-technical users</li><li>Develop and maintain user documentation and knowledge-base articles</li><li>Identify opportunities to reduce recurring support issues through process improvement</li></ul>
2026-10-16T17:43:39Z

Systems Engineer

Newport Beach, CA
onsite
Permanent / Full Time
100000.00 - 120000.00 USD / Yearly
We are looking for a Systems Engineer to support and strengthen the technology environment for a dynamic school community in Newport Beach, California. This role focuses on keeping core infrastructure stable, secure, and well maintained while also delivering responsive technical support for users and classrooms. The ideal candidate brings strong hands-on networking experience, a service-oriented mindset, and the ability to manage both daily operations and longer-term improvement initiatives. Responsibilities: • Oversee the performance and upkeep of wired and wireless infrastructure by deploying, configuring, validating, and documenting network equipment in alignment with established technical designs. • Support daily network operations to promote dependable connectivity and minimize service interruptions across campus systems. • Review system activity, alerts, and performance data to identify issues early and maintain overall network health. • Administer access controls, security configurations, and user account setup across systems to protect resources and ensure appropriate permissions. • Use security and vulnerability management tools to evaluate risk, monitor exposure, and help maintain a secure technology environment. • Execute infrastructure and systems projects involving hardware installation, software deployment, testing, and integration while coordinating work to avoid disruption to existing services. • Maintain clear technical records covering system setups, network layouts, and troubleshooting procedures in collaboration with technology leadership. • Provide hands-on support to faculty, staff, and students for technology-related needs, including event support, help desk requests, and resolution of hardware or software issues. • Partner with the broader Technology Team on data stewardship, continuous improvements, and other assigned initiatives that enhance school operations. • Assist with desktop, printer, and mobile device support across Windows, Mac, iOS, and Android environments as needed.
2026-10-22T15:33:48Z

IT Support/Inventory Technician

Smyrna, GA
remote
Temporary to Hire
25.00 - 27.00 USD / Hourly
OverviewWe are seeking a Support Desk & Inventory Technician to support end-user technology, device deployment, and IT asset management. This role is responsible for the full lifecycle of company hardware, including ordering, inventory tracking, deployment, refreshes, returns, and shipping coordination. The position also provides Tier 1/Tier 2 support for Windows devices and Microsoft 365 applications while assisting with onboarding, offboarding, and basic Microsoft 365 and Entra ID administration. This is an excellent opportunity for an IT professional who enjoys a mix of hands-on hardware support, help desk troubleshooting, inventory management, and user administration. Responsibilities<ul><li>Configure, deploy, refresh, and support laptops and other end-user devices using Microsoft Autopilot.</li><li>Manage the full lifecycle of IT assets, including inventory tracking, equipment preparation, shipping, receiving, and redeployment.</li><li>Maintain accurate asset records, including device ownership, status, and lifecycle information.</li><li>Provide Tier 1 and Tier 2 support for Windows devices, Microsoft 365 applications, and common end-user technology issues.</li><li>Troubleshoot hardware, software, access, and connectivity problems, escalating complex issues when appropriate.</li><li>Support employee onboarding and offboarding, including device provisioning, account setup, equipment recovery, and device reimaging.</li><li>Perform routine Microsoft 365 and Entra ID administration, including user provisioning, password resets, license assignments, and group management.</li><li>Assist with Microsoft 365 security and access management activities, including group policies and conditional access controls.</li><li>Document support procedures and technical solutions to improve operational efficiency and knowledge sharing.</li><li>Leverage AI and emerging technologies to streamline workflows, improve operational processes, and support continuous improvement initiatives.</li></ul>
2026-10-28T13:33:42Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network monitoring and technical operations for a Long-term Contract position based in Somerset, New Jersey. This role focuses on maintaining reliable connectivity, identifying service issues quickly, and helping keep communication systems performing at a high standard. The ideal candidate brings hands-on experience in network operations along with a strong understanding of wireless technologies and related hardware components. Responsibilities: • Monitor network activity and system performance to detect outages, faults, and service degradation in a timely manner. • Investigate alerts, troubleshoot technical issues, and coordinate appropriate resolution steps to restore normal operations. • Support day-to-day NOC functions by tracking incidents, documenting findings, and escalating complex problems when needed. • Assist with the maintenance and validation of wireless communication environments, including technologies related to WAP and WPAN. • Work with cable assemblies and associated hardware to help ensure dependable infrastructure performance. • Use diagnostic and system utility tools, including Windows-based support utilities, to analyze equipment and network behavior. • Collaborate with internal technical teams to improve operational response, reduce downtime, and maintain service quality. • Prepare clear operational records and status updates to support troubleshooting history and ongoing network reliability efforts.
2026-10-29T18:38:44Z

Infrastructure Technician II

Garden City, GA
onsite
Permanent / Full Time
- USD / Yearly
We are looking for an Infrastructure Technician II to support critical technology systems that keep warehouse and logistics operations running smoothly in Garden City, Georgia. This position combines hands-on work across servers, virtualization, backups, and network infrastructure, with a strong focus on reliability and operational continuity. The ideal candidate brings practical troubleshooting experience, communicates clearly with a wide range of users, and can manage both day-to-day support and planned infrastructure improvements. Responsibilities: • Oversee the daily health, performance, and administration of the VMware ESXi environment, while maintaining physical server infrastructure and core Windows Server services. • Administer identity and access services by supporting Active Directory environments, applying Group Policy updates, and maintaining secure, stable server operations. • Monitor backup jobs and offsite replication processes, resolve failures promptly, perform recovery testing, and keep disaster recovery documentation accurate and current. • Support and maintain network infrastructure across office and warehouse locations, including managed switches, wireless connectivity, VLAN configuration, and related connectivity components. • Implement approved firewall and remote access changes through established change controls while helping preserve network security and uptime. • Install, test, and troubleshoot copper and fiber cabling to ensure dependable connectivity across multiple operational areas. • Maintain current network diagrams, asset records, and infrastructure documentation to support visibility, planning, and issue resolution. • Deliver infrastructure initiatives such as hardware lifecycle replacements and network enhancement projects, meeting defined deadlines and project milestones. • Provide desktop imaging, operating system deployment, and technical support for workstations and mobile devices used across multiple sites.
2026-10-20T17:28:48Z

IT Support Specialist

New Orleans, LA
onsite
Temporary / Contract
- USD / Hourly
We are seeking a Smart Hands Technicians to support a short-term healthcare technology deployment across multiple hospital locations in the New Orleans area. This is an excellent opportunity for someone who is reliable, professional, can follow directions, and is comfortable working in active healthcare environments.What You'll Be Doing<ul><li>Walk hospital facilities using an iPad to verify wireless access points (APs) are properly connected to security systems</li><li>Collaborate with engineers to validate installed equipment and associated hardware/software</li><li>Assist with basic low-voltage and technology infrastructure tasks</li><li>Read and interpret blueprints, schematics, and installation documentation</li><li>Test and troubleshoot equipment as directed</li><li>Mount and secure cabling, conduits, and brackets when needed</li><li>Document completed work, site findings, and installation activities</li><li>Work closely with technical teams to ensure project milestones are met</li></ul>
2026-10-22T12:53:45Z

NOC Technician

Somerset, NJ
onsite
Temporary / Contract
23.75 - 27.50 USD / Hourly
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support. Responsibilities: • Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner. • Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed. • Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications. • Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems. • Assist with the setup, inspection, and validation of cable assemblies and related physical network connections. • Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency. • Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
2026-10-29T18:38:44Z

Systems Engineer

Portland, ME
onsite
Permanent / Full Time
68000.00 - 800000.00 USD / Yearly
We are looking for a Systems Engineer to support and enhance our client's technology environment. This role focuses on maintaining secure, reliable infrastructure while helping end users and internal teams resolve technical issues efficiently. The ideal candidate brings strong experience with Microsoft platforms, virtualization, and cloud services, along with a practical understanding of cybersecurity and regulated environments. Responsibilities:• Manage and support core infrastructure platforms, including Windows Server, Active Directory, Exchange, Microsoft 365, Azure, and endpoint protection tools.• Maintain and optimize virtual environments, virtual desktop solutions, and storage systems to ensure performance, availability, and scalability.• Diagnose technical issues across servers, user systems, and network-connected services, and deliver timely resolution with a strong service mindset.• Partner with colleagues across departments to implement system improvements, monitor operational health, and reduce technology risk.• Apply security best practices and support compliance efforts within a banking or highly regulated environment.• Assist with administration of cloud-based identity and collaboration tools, including Azure Active Directory and Microsoft Copilot capabilities where applicable.• Document configurations, procedures, and support activities to promote consistency and efficient issue resolution.• Travel as needed to provide on-site technical support, project assistance, or infrastructure maintenance.
2026-10-28T20:53:46Z

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