<p><strong>Temporary Administrative Assistant – Tax Season Extraordinaire</strong></p><p><br></p><p><strong>Location:</strong> Omaha, NE</p><p><br></p><p><strong>About the Role:</strong></p><p>Are you ready to bring your organizational superpowers to a dynamic team during one of the most exciting times of the year—tax season? We’re looking for a detail-oriented, upbeat Administrative Assistant to join us for a 5-month adventure. This isn’t just any admin role—you’ll be the glue that keeps everything running smoothly while helping assemble tax documents like a pro.</p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Be the <strong>front-line hero</strong> for administrative tasks—answering calls, scheduling, and keeping the office humming.</li><li>Organize and assemble tax documentation with precision (and maybe a little flair!).</li><li>Support the team with data entry, filing, and ensuring compliance deadlines are met.</li><li>Collaborate with a fun, energetic group that loves to celebrate wins—even during crunch time.</li><li>Keep things light and positive while juggling multiple priorities like a champ.</li></ul><p><br></p>
<p>Our team is seeking a highly organized Property Administrative Assistant to join a reputable tax firm in Mira Mesa, CA. This role is ideal for candidates with exceptional administrative skills and an interest in property tax, real estate, or related financial services.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and organize property tax records, documents, and correspondence for both physical and digital files</li><li>Support research and data entry for property tax filings and appeal processes</li><li>Collect, scan, and track property-related documents from clients and third parties</li><li>Maintain client records and ensure the confidentiality and accuracy of all files</li><li>Coordinate with team members to meet important filing deadlines</li><li>Communicate with clients regarding property tax requirements, deadlines, and necessary documentation</li><li>Support additional administrative projects as assigned</li></ul><p><br></p>
<p>Our client is seeking a diligent and detail-oriented Tax Administrative Assistant to support their tax department in handling filing and documentation processes during the tax season in Kokomo. This position plays a critical role in ensuring tax filings and related paperwork are completed accurately and on time.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Prepare, organize, and file various tax documents for the finance and accounting team.</li><li>Assist with the collection and verification of client information required for tax preparation.</li><li>Maintain up-to-date electronic and physical filing systems to ensure regulatory compliance.</li><li>Liaise with internal teams and clients to answer questions related to tax filings and documentation.</li><li>Support the tax team in managing deadlines and handling confidential information with discretion.</li><li>Perform general administrative duties such as data entry, scanning, and document management.</li></ul>
We are looking for an experienced Collections Specialist to join our team on a contract basis in Fort Wayne, Indiana. In this role, you will play a critical part in ensuring timely payments and resolving billing issues with professionalism and accuracy. This is an excellent opportunity to leverage your expertise in collections and contribute to a dynamic environment.<br><br>Responsibilities:<br>• Monitor and review payments received through virtual cards and address any discrepancies related to surcharge fees.<br>• Reach out to customers who attempt to make payments without including required fees, explaining the fee policies and resolving issues.<br>• Process invoices and submit them to appropriate portals with precision and attention to detail.<br>• Maintain accurate records of all communications and transactions to ensure compliance and accountability.<br>• Collaborate with team members to identify and implement improvements in collection processes.<br>• Contact customers to ensure overdue payments are resolved efficiently and professionally.<br>• Manage both commercial and consumer collections, adhering to company guidelines and standards.<br>• Provide clear and concise communication to clients regarding payment terms and conditions.<br>• Analyze and report on collection activities to provide insights into trends and opportunities for improvement.
<p>Our client is seeking a diligent and detail-oriented Tax Administrative Assistant to support their tax department in handling filing and documentation processes during the tax season. This position plays a critical role in ensuring tax filings and related paperwork are completed accurately and on time.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Prepare, organize, and file various tax documents for the finance and accounting team.</li><li>Assist with the collection and verification of client information required for tax preparation.</li><li>Maintain up-to-date electronic and physical filing systems to ensure regulatory compliance.</li><li>Liaise with internal teams and clients to answer questions related to tax filings and documentation.</li><li>Support the tax team in managing deadlines and handling confidential information with discretion.</li><li>Perform general administrative duties such as data entry, scanning, and document management.</li></ul>
We are looking for a detail-oriented Administrative Assistant to support daily operations and ensure seamless workflow within our organization. This role is ideal for someone with healthcare experience who thrives in a fast-paced environment and can manage multiple tasks efficiently. Your contributions will play a vital role in maintaining organization and supporting business growth.<br><br>Responsibilities:<br>• Manage inbound and outbound calls with professionalism and efficiency.<br>• Coordinate schedules and appointments using calendar management tools.<br>• Perform data entry and maintain accurate records of administrative tasks.<br>• Handle email correspondence and respond promptly to inquiries.<br>• Assist with ordering office supplies and maintaining inventory.<br>• Provide receptionist support by greeting visitors and managing front desk duties.<br>• Scan and organize documents for easy access and record-keeping.<br>• Support business development efforts by preparing materials and coordinating meetings.<br>• Maintain basic office functions, ensuring a well-organized and productive environment.<br>• Collaborate with team members to streamline administrative processes.
<p><b>Robert Half is partnering with a client in Golden on an Accounting Specialist opening. </b></p><p><br></p><p><strong>About the Role</strong></p><p>We are seeking a detail-oriented <strong>Accounting Specialist</strong> to join our dynamic supply chain team. This role is critical in ensuring accurate billing and compliance with international commercial requirements. You will work closely with four Account Managers to verify invoices against purchase orders and freight bills, manage tariff changes, and finalize customer billing.</p><p>The ideal candidate thrives in a fast-paced environment, has exceptional attention to detail, and can confidently handle commercial documentation from multiple international sources.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Collaborate with Account Managers to verify billing accuracy against POs and freight bills.</li><li>Ensure final invoices reflect correct tariffs and any applicable changes.</li><li>Review and validate commercial information received from overseas partners.</li><li>Maintain and follow a structured checklist for billing processes.</li><li>Process approximately 10 import files per week, ensuring timely and accurate completion.</li><li>Manage credit applications and run financial reports as needed.</li><li>Utilize accounting systems for data entry and reconciliation (NetSuite experience preferred).</li><li>Work with Avalara for tax compliance and reporting.</li></ul><p>This role is 100% in office. Candidates must be able to commute to Golden, 5 days a week. </p><p><br></p>
<p>We are looking for a Part-time Patient Access Specialist to join a large healthcare organization in Salem, IN. In this role, you will be the first point of contact for patients, providing support and guidance during their registration process. This is a fast-paced position requiring compassion, attention to detail, and the ability to adapt to varying situations while ensuring patients feel heard and supported. This is an opportunity ideal for those seeking to make a positive impact in healthcare.</p><p><br></p><p><strong>Hours:</strong> Saturday and Sunday, 3pm - 11pm</p><p><br></p><p>Responsibilities:</p><p>• Greet patients warmly and assist them with the hospital registration process.</p><p>• Collect and verify patient information, including insurance details, while maintaining accuracy and confidentiality.</p><p>• Address patient concerns and questions with empathy, providing clear explanations to reduce anxiety.</p><p>• Operate in a dynamic environment, managing multiple tasks efficiently while maintaining a focus on patient care.</p><p>• Build rapport with patients by actively listening and asking follow-up questions to ensure their needs are met.</p><p>• Collaborate with team members to maintain a seamless registration process and resolve any issues promptly.</p><p>• Stay informed about various health plans and coverage options to provide accurate information during registration.</p><p>• Ensure compliance with hospital policies and procedures, including adherence to privacy regulations.</p><p>• Assist patients in navigating the registration process and provide additional support as needed.</p><p>• Contribute to a positive work environment by supporting colleagues and fostering a team-oriented culture.</p>
We are looking for a dedicated Medical Front Desk Specialist to join our team in Beverly Hills, California. In this long-term contract position, you will play a vital role in ensuring smooth front desk operations while delivering outstanding service to patients. The role requires strong organizational skills and a commitment to maintaining a detail-oriented and welcoming environment.<br><br>Responsibilities:<br>• Welcome patients warmly and courteously to create a positive first impression.<br>• Schedule, confirm, and adjust patient appointments using scheduling software while coordinating follow-ups.<br>• Communicate office policies and procedures clearly to patients to ensure understanding and compliance.<br>• Verify and process patient forms and insurance details with accuracy and confidentiality.<br>• Update patient records and manage data entry tasks to maintain compliance with medical regulations.<br>• Follow up with patients and leads via calls to schedule appointments and address inquiries.<br>• Coordinate scheduling of follow-up visits with patients and staff to optimize workflow.<br>• Provide administrative support to medical personnel and office management as required.
<p>A Healthcare Company in Glendale is looking for a skilled and compassionate Bilingual Armenian Medical Receptionist. The Bilingual Armenian Medical Receptionist role offers an opportunity to work in a dynamic healthcare environment while providing essential support to patients and staff. The ideal candidate will be bilingual in Armenian and English, ensuring effective communication and exceptional service to our diverse patient population.</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism, ensuring they feel comfortable and well-informed.</p><p>• Verify insurance details, collect copayments, and ensure all necessary forms and documentation are completed accurately.</p><p>• Manage patient intake and check-out processes, including precise data entry into the healthcare system.</p><p>• Collaborate with clinical staff to facilitate efficient office operations and timely patient flow.</p><p>• Handle requests for medical records, including scanning, filing, and ensuring secure storage.</p><p>• Provide administrative assistance such as managing correspondence, faxing, and maintaining office supplies.</p><p>• Uphold patient confidentiality and adhere to healthcare regulations at all times.</p>
<p>Robert Half is looking for a detail-oriented Legal Assistant to join our our client on a contract basis in Saint Paul, Minnesota. In this role, you will provide essential support to the legal department, ensuring smooth operations and timely management of legal tasks. This position offers an opportunity to contribute to a dynamic environment within the construction industry. Full time hours are preferred, however, part-time candidates are also encouraged to apply. This contract role is 100% onsite.</p><p><br></p><p>Responsibilities:</p><p>• Manage e-filing processes for legal documents, ensuring accuracy and compliance with court requirements.</p><p>• Support civil litigation activities by organizing case files and assisting with document preparation.</p><p>• Maintain and update calendars for attorneys, scheduling appointments and tracking key deadlines.</p><p>• Coordinate court filings to meet strict submission timelines and procedural standards.</p><p>• Assist in drafting and proofreading legal documents to ensure clarity and precision.</p><p>• Communicate effectively with internal teams and external stakeholders to facilitate case progress.</p><p>• Monitor and organize legal correspondence, maintaining confidentiality and proper record-keeping.</p><p>• Provide administrative support for the general counsel, including research and data entry tasks.</p><p>• Collaborate with team members to streamline workflows and enhance efficiency.</p><p>• Ensure adherence to legal guidelines and company policies in all tasks.</p>
<p>We are looking for a dedicated and detail-oriented Leasing Consultant to join our team on a contract to hire aspect in Amherst, New York. This role is essential for maintaining smooth administrative operations within a property management environment. The ideal candidate will possess excellent communication skills and a keen attention to detail while ensuring compliance with policies and procedures.</p><p><br></p><p>Responsibilities:</p><p>• Represent the community with a high level of professionalism and ensure adherence to Fair Housing Guidelines.</p><p>• Conduct property tours virtually or in person, showcasing units to prospective residents.</p><p>• Build positive relationships with potential tenants by understanding their needs and providing tailored solutions.</p><p>• Manage seasonal waiting lists and assist with lease commitments.</p><p>• Process applications efficiently, including credit and background checks, in compliance with company standards.</p><p>• Coordinate with the maintenance team to prioritize and address urgent work orders.</p><p>• Maintain resident files, ensuring accuracy and confidentiality.</p><p>• Handle rental payments and perform data entry for tracking prospects, parking permits, and building access.</p><p>• Prepare leases and move-in documentation for new residents.</p><p>• Monitor and provide feedback on marketing strategies to improve outreach and leasing efforts.</p>
<p><strong>Robert Half has partnered with a great company in Lakewood in search of an Account Manager! The Account Manager position is a great role for someone looking to grow their start and grow their career with a wonderful organization! The Account Manager position is paying $60,000-$70,000+ bonus!</strong></p><p><br></p><p><strong>The Account Manager will be responsible for the following: </strong></p><ul><li>Work in a team environment to assist colleagues with client and prospect needs for insurance coverage, program design, pricing structure and accounting functions</li><li>Assist Sr. Account Managers with administering multiple lines of commercial insurance, including property and liability programs</li><li>Performs routine data entry and MS Excel manipulation</li><li>Process monthly resident liability insurance program reports in MS Excel</li><li>Invoice individual properties in Agency Management System</li><li>Assist Sr. Account Managers with managing clients and carriers on day-to-day communication for policies endorsements, audits, accounting, and billing</li><li>Prepare claim reimbursement files including maintain loss run by client as may be required</li><li>Prioritize fluctuating workload to meet specific SRP and client/Sr. Account Manager needs as may be required</li><li>Other duties and special projects as may be required</li></ul><p><strong>Requirements for the Account Manager include:</strong></p><ul><li>Bachelor's Degree in Business, Finance, Economics or related field</li><li>2+ years of work experience ideally as an Account Manager, Account Executive or similar experience</li><li>Proficient with pivot tables & vlookups in MS Excel</li><li>Eager to learn & grow</li></ul><p><strong>If interested in the Account Manager position, please click "Apply Now" below!</strong></p>
<p>We are seeking a detail-oriented Administrative Assistant to provide vital support to our office operations. The ideal candidate will be a proactive problem-solver with excellent organizational and communication skills who can manage multiple priorities in a fast-paced environment. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. If you are interested in this opportunity, please call us at 808-531-0800 to learn more and apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage and coordinate schedules, appointments, and meetings for team members</li><li>Prepare and modify documents, including correspondence, reports, drafts, memos, and emails</li><li>Greet visitors and direct them to the appropriate personnel</li><li>Answer phone calls and respond to inquiries with professionalism</li><li>Maintain physical and digital filing systems for efficient record-keeping</li><li>Order and maintain office supplies inventory</li><li>Assist with data entry, expense reports, and invoice processing</li><li>Support planning and coordination of company events, meetings, and projects</li><li>Perform other administrative tasks as assigned to ensure smooth office operations</li></ul><p><br></p>
<p>Our company is seeking a skilled HR Benefits Partner to join our HR department, taking ownership of employee benefits administration while also supporting HR generalist functions. This position is integral to delivering an excellent employee experience, ensuring benefits programs are effectively managed, and providing support across multiple HR areas such as onboarding, compliance, and employee relations. The ideal candidate is detail-oriented, proactive, and able to maintain confidentiality in all aspects of their work.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer and manage company benefits programs, including health, dental, vision, life insurance, disability, wellness, and retirement plans.</li><li>Serve as a point of contact for employee benefit inquiries, providing guidance and troubleshooting issues as needed.</li><li>Lead benefits enrollment, changes, and communication of benefit offerings to employees.</li><li>Liaise with vendors and brokers to resolve claims or eligibility questions and support open enrollment processes.</li><li>Support HR generalist functions such as recruiting coordination, onboarding/offboarding, HRIS data entry, and records management.</li><li>Assist with compliance and reporting requirements related to benefits and employment laws (e.g., ACA, COBRA, FMLA, ERISA).</li><li>Address basic employee relations matters and escalate complex issues when necessary.</li><li>Interpret and explain company policies and benefits to employees and managers.</li><li>Maintain accurate benefit and personnel records in HR systems.</li><li>Participate in HR projects and initiatives to continuously enhance department effectiveness.</li></ul><p><br></p>
<p>Our client, a reputable nonprofit organization, is seeking a dedicated Customer Service Representative to join their team. This is an excellent opportunity for someone who thrives in a mission-driven environment and is passionate about helping others in the community.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond promptly and professionally to inbound inquiries via phone, email, and other channels.</li><li>Provide accurate information about the organization’s programs, services, and resources.</li><li>Assist with the resolution of client concerns and direct inquiries to appropriate team members.</li><li>Maintain detailed records of all client interactions using the organization’s database.</li><li>Support outreach initiatives and assist in community engagement efforts.</li><li>Process service requests and follow up to ensure client satisfaction.</li><li>Collaborate with team members to improve the overall client experience.</li></ul><p><br></p>
<p><strong>Jennifer Fukumae</strong> is partnering with an established Wealth Management and Tax Advisory firm in San Jose to identify a <strong>Tax Accountant / Senior Tax Accountant</strong> (title flexible based on experience). This is a unique opportunity to join a highly respected team that serves an impressive client base and is expanding its tax advisory practice.</p><p><br></p><p><strong>Tax Accountant </strong></p><p><em>Onsite – San Jose</em></p><p><em>$80,000 – $100,000 base + bonus</em></p><p> </p><p><strong>About the Opportunity</strong></p><p>The firm provides holistic financial services to more than 500 households, with average client assets ranging from $2M–$10M. The incoming Tax Advisor will focus on the <strong>tax side of the practice</strong>, working closely with the wealth management team to provide high-level tax advisory services to clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Prepare and review individual, business, and partnership tax returns.</li><li>Partner with wealth management colleagues to provide integrated tax planning and advisory support.</li><li>Collaborate with leadership to help expand the firm’s growing tax practice.</li><li>Deliver excellent client service with clear, proactive communication.</li></ul>
<p>We are looking for a detail-oriented Mailroom Operations Specialist to join a client in the Insurance industry in Kansas City, Missouri. In this Contract to permanent position, you will play a key role in managing incoming and outgoing mail, maintaining essential records, and supporting various departments with their operational needs. This role requires strong organizational abilities and excellent communication skills to ensure smooth and efficient daily processes.</p><p><br></p><p>Responsibilities:</p><p>• Scan incoming checks and physical mail, ensuring all items are accurately logged and delivered to the appropriate departments.</p><p>• Maintain detailed digital records of scanned checks and other relevant documents.</p><p>• Manage daily mail delivery services across internal departments, ensuring timely distribution.</p><p>• Prepare and archive scanned documents for long-term storage in compliance with company procedures.</p><p>• Track and respond to incoming requests using Outlook and other internal systems.</p><p>• Meter outgoing mail and packages, ensuring proper postage and adherence to shipping requirements.</p><p>• Generate monthly postage usage reports to support accounting processes.</p><p>• Assist with additional operational tasks as needed to support departmental goals.</p>
We are looking for a detail-oriented Payroll Administrator to join our team in Templeton, California. In this long-term contract position, you will play a crucial role in ensuring accurate and timely payroll processing while maintaining compliance with state and federal regulations. This is a great opportunity to contribute to a dynamic organization and work closely with the Human Resources team.<br><br>Responsibilities:<br>• Manage the end-to-end payroll process, including data entry, calculations, and distribution for employees across multiple states.<br>• Ensure compliance with all federal, state, and local payroll laws and regulations.<br>• Utilize ADP Workforce Now to process payroll efficiently and accurately.<br>• Handle payroll for a workforce ranging from 101 to 500 employees, maintaining precision and confidentiality.<br>• Address and resolve payroll-related inquiries and discrepancies promptly.<br>• Collaborate with the Human Resources team to ensure employee records are up-to-date and aligned with payroll requirements.<br>• Generate and review payroll reports to verify accuracy and identify potential issues.<br>• Stay informed about changes in payroll laws and regulations to ensure ongoing compliance.<br>• Support audits and reporting requirements by providing necessary payroll documentation.
<p>We are looking for a motivated Lead Generator / Sales team member to join our dynamic team in New York, New York. In this long-term contract role, you will play a pivotal part in driving business growth by identifying prospects, evaluating leads, and supporting the sales team in achieving ambitious targets. This position offers an excellent opportunity to develop foundational skills in sales and marketing collaboration while contributing to the success of a high-energy, performance-driven environment.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Lead Qualification & Initial Engagement</strong></p><ul><li>Qualify and nurture MQLs through outreach and discovery calls.</li><li>Conduct preliminary needs assessments and book qualified meetings for senior sales.</li><li>Research accounts, identify prospects, and support lead generation/data entry.</li><li>Partner with commercial marketing to understand lead scoring and qualification criteria.</li></ul><p><strong>Sales Support</strong></p><ul><li>Assist senior sellers with proposal development and client research.</li><li>Participate in sales meetings and selected client presentations.</li><li>Maintain accurate lead tracking and pipeline hygiene in the CRM.</li><li>Support marketing events and lead-gen campaigns.</li></ul><p><br></p>
We are looking for an experienced Tax Preparer to join our team on a long-term contract basis in Laurel, Maryland. This position involves assisting with individual and corporate tax return preparation, ensuring accurate and timely filing, and providing excellent client support throughout the tax process. The ideal candidate will bring expertise in tax preparation and a commitment to delivering high-quality service.<br><br>Responsibilities:<br>• Prepare individual and corporate tax returns with precision and adherence to regulations.<br>• Assist clients by answering tax-related questions and explaining complex matters in an easy-to-understand manner.<br>• Utilize tax software, such as Lacerte, to streamline the preparation and filing process.<br>• Collaborate with the lead tax preparer to ensure smooth operations during the peak tax season.<br>• Stay updated on tax laws and regulations to ensure compliance and accuracy.<br>• Provide administrative support related to tax preparation, including document organization and data entry.<br>• Help troubleshoot and resolve tax software issues as needed.<br>• Review financial documents and ensure all necessary information is included for accurate tax filings.<br>• Maintain confidentiality and safeguard sensitive client information.
<p><em>The salary range for this position is $120,000-$125,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected]</em></p><p><br></p><p>You know what’s awesome? PTO. You know what else is awesome? A high-paying job that respects your work-life balance so you can enjoy your PTO. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. </p><p><br></p><p><strong>Position Summary: </strong>We are seeking a highly skilled and motivated Treasury Manager to join our finance team. The ideal candidate will be responsible for managing our organization’s financial resources, overseeing cash flow, and developing strategies to optimize liquidity and mitigate financial risks.</p><p><strong> </strong></p><p><strong>Job Description:</strong></p><ul><li>Oversee daily cash management operations</li><li>Processing transfers to cover overdrafts</li><li>Setup wires/Ach payments</li><li>Manage relationships with banks and financial institutions</li><li>Assist in setup of new accounts</li><li>User setup and training</li><li>Collaborate with other departments to align treasury activities with organizational goals.</li><li> Lead projects related to treasury operations and financial strategy improvement</li><li>Including rolling out for new treasury automation software</li><li>Monitor Divvy- Petty Cash Reimbursement software</li><li>User setup</li><li>Payment</li><li>Manage all Health Insurance remittances</li><li>Reconcile EE deductions and move funding for Health Insurance</li><li>Audit Health Insurance enrollment</li><li>Experience with borrowing base calculations</li></ul><p><br></p>
<p>We are looking for a meticulous and organized Mailroom Clerk to join a team in Wilmington NT, Delaware. This position is a Contract to permanent opportunity with a property management group. The ideal candidate will play a key role in handling incoming and outgoing mail, ensuring smooth delivery processes, and maintaining accurate tracking records.</p><p><br></p><p>Responsibilities:</p><p>• Log incoming courier packages and other items into the organization's internal tracking system.</p><p>• Deliver packages promptly to the correct recipients, ensuring urgent items are prioritized.</p><p>• Provide status updates on package deliveries and supply proof of delivery confirmations upon request.</p><p>• Prepare outgoing mail for collection, including necessary documentation for pickups.</p><p>• Receive, process, and distribute incoming and outgoing courier packages efficiently.</p><p>• Manage interoffice pouch services for mail sent between the company's global locations.</p><p>• Sort mail accurately and ensure it is ready for scheduled rounds.</p><p>• Collaborate with team members to maintain seamless mailroom operations.</p><p>• Respond to inquiries related to mail delivery and provide excellent customer service.</p><p>• Maintain a clean and organized mailroom environment.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Miami, Florida. In this dynamic role, you will handle customer inquiries, resolve issues, and ensure satisfaction through effective communication and problem-solving. This is a Contract to permanent position, offering an excellent opportunity to develop your skills in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Address customer inquiries and concerns promptly and professionally, ensuring a positive experience.</p><p>• Communicate effectively with clients in both English and Spanish to provide accurate information and solutions.</p><p>• Manage multiple tasks efficiently, including answering inbound and outbound calls and processing orders.</p><p>• Utilize your knowledge of P& C insurance to assist customers and resolve related issues effectively.</p><p>• Maintain detailed and accurate records of customer interactions and transactions.</p><p>• Collaborate with team members to identify and implement best practices for customer service.</p><p>• Monitor and follow up on customer inquiries to ensure timely resolution.</p><p>• Handle escalated issues by providing well-thought-out solutions and maintaining composure under pressure.</p><p>• Support call center operations by meeting individual and team performance goals.</p><p>• Continuously seek opportunities to improve processes and customer satisfaction.</p><p><br></p><p>Please send your resume to: Jacqueline.Mejia@RobertHalf and call Jacqueline @ 786-698-7072 </p>
<p>Schedule, dispatch, and adjust daily service calls using ServiceTitan.</p><p>Monitor technician routes and job progress throughout the day to ensure timely completion.</p><p>Communicate with customers regarding appointment confirmations, updates, and follow-ups.</p><p>Prioritize emergency and high-priority service requests to optimize workflow.</p><p>Review job details to ensure accuracy and verify all necessary information is documented before dispatch.</p><p>Collaborate with technicians, service managers, and customer service teams to address scheduling conflicts or delays.</p><p>Track and report key dispatch metrics including response times, job completion rates, and route efficiency.</p><p>Maintain accurate records and logs within ServiceTitan.</p><p>Provide administrative support as needed, including data entry and documentation updates.</p>
