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286 results for Customer Support Representative jobs

Patient Service Representative

Federal Way, WA
onsite
Temporary / Contract
24 - 28 USD / Hourly
We are looking for a detail-oriented Medical Scheduler to support patient access and care coordination for a Contract position in Federal Way, Washington. This role focuses on arranging appointments, confirming coverage details, and helping patients understand scheduling, referral, and billing-related information. The ideal candidate brings strong communication skills, sound knowledge of medical terminology, and a calm, patient-centered approach when working with individuals, providers, and referring offices. Responsibilities: • Coordinate patient appointments and related services based on approved referrals and clinical scheduling guidelines. • Collect, confirm, and maintain patient demographic information and enter accurate details into the electronic medical record. • Review insurance coverage, verify eligibility, and document authorization or referral information needed for scheduled visits. • Check that required supporting items such as laboratory work, imaging, scans, and referral documents are available before appointments. • Respond to patient questions regarding billing, insurance benefits, and estimated costs, and provide clear explanations when additional clarification is needed. • Communicate with physicians, patients, and referring clinics when referrals are denied or when added documentation, review, or second opinions are required. • Update patient charts by scanning, copying, and filing records into the appropriate sections of the electronic medical record system. • Arrange special support services for patients, including interpreters, transportation, and other care-related accommodations as needed. • Provide pre-visit guidance, manage cancellations or missed appointments according to established procedures, and escalate policy concerns to leadership when appropriate. • Work collaboratively during operational changes involving external teams and evolving access to scheduling or support systems, while maintaining continuity of patient service.
2026-04-23T00:00:00Z

Patient Service Representative

Greenville, SC
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a detail-oriented and compassionate Patient Service Representative to join our team in Greenville, South Carolina. In this Contract to permanent position, you will play a vital role in delivering excellent service by assisting patients and visitors, managing appointments, and ensuring accurate record-keeping. This is an exciting opportunity to contribute to the healthcare industry while providing a positive experience for patients. Responsibilities: • Welcome and assist patients and visitors with a friendly and attentive demeanor. • Schedule, confirm, and reschedule patient appointments to ensure efficient use of time and resources. • Register patients and update their demographic and insurance details in the electronic health records system. • Verify insurance coverage and complete authorization processes as needed. • Collect payments, including co-pays, deductibles, and outstanding balances, during patient visits. • Maintain accurate and up-to-date patient records in compliance with healthcare regulations. • Collaborate with clinical staff to coordinate patient appointments and ensure proper documentation. • Oversee smooth check-in and check-out procedures to enhance patient flow and satisfaction. • Address patient inquiries and provide guidance regarding services and billing. • Support the team in managing high call volumes while maintaining excellent customer service.
2026-04-24T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-04-03T00:00:00Z

Customer Success Specialist

Meridian, ID
onsite
Temporary / Contract
17.1 - 19.8 USD / Hourly
We are looking for a dedicated Customer Success Specialist to join our team in Meridian, Idaho. In this long-term contract position, you will play a pivotal role in ensuring customer satisfaction by addressing inquiries, resolving connectivity issues, and providing exceptional support. This is an excellent opportunity to apply your administrative and communication skills in a dynamic and customer-focused environment. Responsibilities: • Respond promptly and with attention to detail to customer inquiries through email and other communication channels. • Assist customers in resolving connectivity issues and troubleshooting technical problems. • Manage multiple browsers and tools efficiently to ensure accurate and timely responses. • Maintain detailed records of customer interactions and follow-ups in the system. • Provide administrative support by streamlining processes and ensuring adherence to operational procedures. • Collaborate with internal teams to address customer concerns and provide effective solutions. • Communicate updates and resolutions to customers in a clear and detail-oriented manner. • Offer guidance on administrative procedures to enhance the customer experience. • Utilize Microsoft Outlook to manage correspondence and organize tasks effectively. • Contribute to continuous improvement initiatives by identifying areas for operational enhancement.
2026-04-22T00:00:00Z

Customer Success Specialist

Mooresville, NC
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Success Specialist to support client service, enrollment coordination, and day-to-day administrative operations in Mooresville, North Carolina. This contract-to-permanent opportunity is ideal for someone who brings a service-minded approach, strong organizational skills, and sound judgment when working with sensitive information. The person in this role will help create a smooth experience for clients and internal partners by managing details accurately and responding to needs effectively. Responsibilities: • Coordinate client-facing and internal administrative activities to keep business development and operational workflows moving efficiently. • Support group benefits enrollment processes by preparing documents, tracking submissions, and following up to ensure timely completion. • Manage incoming and outgoing email communication with a clear, responsive, and customer-focused approach. • Maintain organized back-office records and compliance-related documentation with a high level of accuracy and confidentiality. • Assist with office administration tasks that contribute to a well-run and organized work environment. • Provide customer support across multiple browser-based systems while navigating competing priorities effectively. • Help monitor client requests, resolve routine issues, and escalate complex matters to the appropriate team members when needed. • Contribute to process consistency by updating files, confirming required information, and supporting operational reporting as needed.
2026-04-22T00:00:00Z

Customer Success Specialist

Sacramento, CA
onsite
Temporary / Contract
20 - 23 USD / Hourly
Job SummaryWe are seeking a motivated Customer Service Specialist to handle incoming customer inquiries via phone. This is a temporary contract position starting in early April and running through November, ideal for individuals with strong communication skills and proficiency in Microsoft Excel. You'll be part of a collaborative team focused on resolving issues efficiently and maintaining accurate records.Key Responsibilities<ul><li>Manage a high volume of incoming calls from customers, providing timely and professional assistance.</li><li>Listen actively to customer needs, troubleshoot problems, and offer solutions or escalate as needed.</li><li>Use Microsoft Excel to log call details, track customer interactions, and generate basic reports.</li><li>Maintain accurate documentation of customer inquiries and resolutions in our systems.</li><li>Collaborate with team members to ensure consistent service quality.</li><li>Adhere to company policies and procedures for data privacy and customer handling.</li></ul>
2026-04-06T00:00:00Z

Customer Success Specialist

Columbia, SC
onsite
Temporary to Hire
17.1 - 19.8 USD / Hourly
Overview:Join a dynamic and growing organization in Columbia, SC as a Customer Service / Account Manager on a contract-to-hire basis. This role offers the opportunity to engage with key clients, resolve inquiries efficiently, and drive customer success. You will be instrumental in providing a top-tier customer experience while balancing account management responsibilities. Our team values adaptability, proactive problem-solving, and commitment to excellence.Key Responsibilities:<ul><li>Serve as the primary point of contact for assigned client accounts, managing customer relationships and ensuring satisfaction.</li><li>Handle inbound and outbound customer inquiries, resolve issues, and troubleshoot problems in a timely and professional manner.</li><li>Track account activity, update records, and manage documentation to support service delivery and performance reporting.</li><li>Collaborate with internal teams (e.g., sales, operations, support) to address client needs, implement service solutions, and drive account growth.</li><li>Monitor account health, proactively identify risks or opportunities, and present recommendations to ensure client retention.</li><li>Support process improvements and contribute to operational efficiency using common customer service technologies.</li><li>Educate clients about products, services, and best practices to maximize account value and satisfaction.</li></ul>
2026-04-17T00:00:00Z

Contact call center representative

Uxbridge, MA
onsite
Permanent / Full Time
46000 - 65000 USD / Yearly
We are looking for a customer-focused Contact Call Center Representative (5+ years of experience could be more lead or supervisor level) to support clients and internal branch teams. In this role, you will handle a mix of inbound and outbound communications, resolve account-related concerns, and deliver knowledgeable guidance on consumer banking products and services. The ideal candidate brings strong judgment, clear communication, and the ability to stay organized in a high-volume environment while maintaining service quality and customer satisfaction. Responsibilities:• Manage incoming and outgoing customer calls while delivering detail-oriented service that supports satisfaction, retention, and sales goals.• Provide day-to-day assistance to branch employees through the branch support line, including help with system navigation, procedural questions, online banking resources, and approval follow-up.• Investigate customer concerns thoroughly and take timely action to resolve issues, escalating complex matters when appropriate.• Maintain up-to-date knowledge of deposit accounts, transaction services, internal procedures, and applicable regulatory guidelines to ensure accurate support.• Identify opportunities to recommend relevant consumer banking products and services based on customer needs and current promotional initiatives.• Meet established performance expectations for quality assurance, service levels, accuracy, and cross-selling results in a fast-paced call center setting.• Support additional service operations by providing teller or switchboard coverage when business needs require it.• Use active listening and thoughtful questioning to understand customer concerns, address objections, and guide conversations toward effective solutions. For immediate consideration, Please call me directly 508-205-2127 Eric Lebow
2026-04-24T00:00:00Z

Member Services Representative

Sacramento, CA
onsite
Temporary / Contract
26 - 28 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills. Responsibilities: • Respond to inbound calls from members and provide clear and accurate information regarding their inquiries. • Address member concerns with professionalism and empathy, ensuring a positive experience. • Manage patient intake processes efficiently while maintaining attention to detail. • Utilize computer systems, including Salesforce, to document interactions and track member information. • Handle both inbound and outbound calls to resolve issues and assist members effectively. • Demonstrate proficiency in navigating a fast-paced call center environment. • Collaborate with team members to meet service-level agreements and organizational goals. • Provide support to veterans and ensure their specific needs are met with care. • Maintain compliance with all company policies and procedures during member interactions. • Continuously improve processes to enhance the overall member experience.
2026-04-15T00:00:00Z

Member Services Representative

Durham, NC
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently. Responsibilities: • Handle a high volume of inbound calls, providing prompt and courteous assistance to members. • Address and resolve customer inquiries, ensuring satisfaction and timely follow-up. • Accurately process transactions, including payments and account updates, while adhering to cash handling procedures. • Utilize computer systems to input data, track customer interactions, and manage account information. • Maintain a thorough understanding of company policies and services to provide accurate information to members. • Collaborate with team members to ensure seamless service delivery and support. • Identify and escalate complex issues to the appropriate department for resolution. • Meet or exceed performance metrics, including call handling time and customer satisfaction ratings. • Stay updated on new products, services, and system changes to better assist customers.
2026-04-10T00:00:00Z

Member Services Representative

Baton Rouge, LA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions. Responsibilities: • Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience. • Promote and educate members on financial products and services to meet their needs. • Maintain accurate records of member interactions and transactions in the system. • Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism. • Assist members with account management, including deposits, withdrawals, and balance inquiries. • Collaborate with team members to meet performance goals and service standards. • Uphold compliance with banking regulations and company policies. • Participate in ongoing training to stay updated on financial products and services. • Provide face-to-face customer support as needed, ensuring a personalized approach to service. • Work rotating Saturdays with a flexible day off during the week.
2026-04-10T00:00:00Z

Member Services Representative

Jacksonville, FL
onsite
Temporary / Contract
15.0385 - 17.413 USD / Hourly
We are looking for a Member Services Representative to support members with day-to-day financial transactions and account-related needs in Jacksonville, Florida. This Long-term Contract opportunity is ideal for someone who enjoys delivering attentive service, handling cash accurately, and building strong member relationships in a branch environment. The person in this role will help members navigate products and services, resolve account questions, and contribute to branch growth through dependable support and clear, attentive communication. Responsibilities: • Engage members in meaningful conversations to understand their banking needs and recommend appropriate services or account options. • Handle routine financial transactions such as deposits, withdrawals, transfers, loan payments, and other teller activities with accuracy and efficiency. • Open new accounts, update existing account details, and complete maintenance requests while following established policies and compliance standards. • Investigate member questions, resolve account concerns, and provide clear information about available products, services, and credit union resources. • Manage a personal cash drawer by opening, closing, balancing daily totals, and maintaining approved cash limits throughout the workday. • Support branch operations by recording night deposits, mail deposits, and other controlled transactions as part of dual-control procedures. • Contribute to business development efforts by promoting relevant financial products, making outbound member calls when needed, and helping the branch meet performance goals. • Monitor transactions for irregularities, follow security procedures, and help protect the organization by identifying potentially fraudulent activity or documentation. • Assist with additional branch coverage, electronic member inquiries, translation support, self-assessments, and other assigned projects as needed.
2026-04-21T00:00:00Z

Client Account Representative

Blue Grass, IA
onsite
Permanent / Full Time
55000 - 65000 USD / Yearly
Are you passionate about helping customers, solving problems, and being the trusted point of contact they rely on? Do you enjoy managing accounts, coordinating orders, and building long‑term relationships?A highly respected, industry‑leading U.S. manufacturer is growing and looking for a Client Account Representative to support established customers and ensure a seamless experience from order to delivery. This company is known for exceptional tenured staff, a collaborative environment, and leaders who genuinely invest in their people. If you want a stable career with long-term growth potential, this is an excellent opportunity. Why You’ll Love This Company<ul><li>Strong, stable manufacturer with decades of success</li><li>Fun, low‑drama, team‑oriented culture</li><li>Supportive leadership that trains, mentors, and leads by example</li><li>Excellent internal mobility—employees often grow into roles like pricing, transportation, sales, operations, and more</li><li>A workplace where people feel valued, appreciated, and part of something meaningful</li></ul>What You’ll Do as a Client Account RepresentativeThis is a relationship‑driven position supporting returning customers—no cold calling.In this role, you will:<ul><li>Manage and support a dedicated portfolio of customer accounts</li><li>Build and maintain long‑term client relationships</li><li>Enter and review orders for accuracy and timelines</li><li>Prepare quotes and support customer projects</li><li>Troubleshoot customer needs and coordinate with internal teams</li><li>Handle 75–100 emails & ~10 calls daily</li><li>Navigate changing priorities in a fast-paced environment</li><li>Communicate updates professionally — including when delivering tough news</li></ul>Every day brings variety, problem‑solving, and opportunities to make a real impact.
2026-04-24T00:00:00Z

Medical Customer Service Representative

Baltimore, MD
onsite
Temporary / Contract
17 - 22 USD / Hourly
A healthcare organization in Baltimore is seeking an experienced Customer Service Representative with a background in public health to join their team! In this contract position, you will handle high volumes of inbound calls related to public health information, ensuring callers receive accurate guidance and are directed to appropriate resources. This contract role requires strong communication skills and a commitment to excellent customer service, with the potential for extension based on organizational needs. Responsibilities:• Manage high volumes of inbound calls from the public, providing accurate information and support.• Follow established scripts and protocols to ensure consistent communication.• Maintain a detail-oriented and courteous demeanor while addressing caller inquiries.• Ask clarifying questions to understand caller needs and minimize errors.• Direct callers to the appropriate departments or resources based on their concerns.• Accurately document call details and interactions in the system.• Protect caller confidentiality and adhere to organizational policies.• Escalate complex or urgent issues in accordance with provided guidelines.• Work collaboratively with team members to ensure smooth operations.
2026-04-10T00:00:00Z

Customer Experience Specialist

Shawnee Mission, KS
onsite
Temporary / Contract
19 - 19 USD / Hourly
We are looking for a highly motivated Customer Experience Specialist for a client in Overland Park, Kansas. In this long-term contract role, you will play a pivotal part in ensuring exceptional customer support by addressing inquiries, resolving concerns, and fostering positive relationships. This position is perfect for someone who thrives in a collaborative environment and is dedicated to delivering excellent service. Responsibilities:• Build strong relationships with customers, internal teams, and external stakeholders to enhance program satisfaction and usage.• Handle customer inquiries and concerns with professionalism, ensuring timely and accurate resolutions.• Escalate unresolved issues to the appropriate teams or leadership when necessary.• De-escalate challenging interactions while maintaining a high standard of customer service.• Document customer interactions, feedback, and complaints accurately in the system.• Meet or exceed established performance metrics, including service level agreements (SLAs) and departmental standards.• Participate actively in training sessions and provide constructive feedback to improve processes and documentation.• Collaborate with leadership and team members to enhance program satisfaction and implement actionable insights from client reviews.• Adapt positively to organizational changes and provide support for new program implementations.• Complete daily administrative tasks such as billing preparation, account updates, and onboarding processes efficiently.
2026-04-24T00:00:00Z

Customer Experience Specialist

Elmwood Park, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team near Saddle Brook, New Jersey. In this long-term contract position, you will play a vital role in ensuring seamless customer interactions and operational efficiency. This is an excellent opportunity for someone who excels in administrative tasks and thrives in a collaborative environment. Responsibilities:• Maintain and manage organizational systems to ensure accurate data and a reliable database.• Support the Client Experience team throughout the entire lifecycle of work orders, from creation to post-service stages.• Collaborate with Field Team Leads to oversee post-service work orders and enhance the "resolved status" phase within the workflow.• Generate detailed reports and analyze customer feedback, sales trends, and operational metrics to identify areas for improvement.• Utilize Microsoft Excel to organize data, create reports, and support operational needs.• Manage email correspondence effectively to ensure clear communication with clients and team members.• Handle CRM systems to monitor customer interactions and ensure data integrity.• Provide administrative assistance to streamline processes and support team operations.• Monitor work orders to ensure timely completion and resolve any operational bottlenecks.
2026-04-22T00:00:00Z

Customer Experience Specialist

Holderness, NH
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Customer Experience Specialist to support customers in person, by phone and email while delivering a responsive, detail-oriented service experience in Holderness, New Hampshire. This Long-term Contract position is ideal for someone who can multi-task and enjoys speaking to the public. The right candidate will be comfortable handling a steady volume of inquiries, documenting details accurately, and helping customers reach successful outcomes. Responsibilities:<ul><li>Welcome visitors and provide friendly, helpful customer service.</li><li>Share information about programs, events, memberships, and available services.</li><li>Assist guests with admissions, retail purchases, reservations, and membership transactions.</li><li>Operate the point-of-sale system accurately, including cash handling and drawer balancing.</li><li>Support retail inventory by stocking, pricing, and organizing merchandise.</li><li>Maintain a clean and organized front area, including opening and closing tasks.</li><li>Help coordinate equipment reservations and assist visitors as needed.</li><li>Use basic computer skills to manage multiple tasks in a fast-paced environment.</li><li>Restock supplies and move inventory from storage when needed.</li></ul>
2026-04-24T00:00:00Z

Customer Experience Specialist

North Canton, OH
onsite
Temporary / Contract
16 - 16 USD / Hourly
About the Role:We are seeking an enthusiastic and detail-oriented Customer Relations Specialist to support our enrichment camp programs. This is a seasonal, on-site position through August 2026. Key Responsibilities:<ul><li>Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants.</li><li>Register participants via online platforms and phone.</li><li>Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing.</li><li>Guide customers through the camp website and assist with registrations.</li><li>Perform accurate and timely data entry for events and registrations.</li><li>Analyze concerns, resolve issues, and follow up with customers to ensure superior support.</li><li>Research and resolve participant-related problems with professionalism and urgency.</li><li>Represent and express excitement for our mission during customer interactions.</li><li>Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate.</li><li>Record all details of inquiries and resolutions; process transfers, cancellations, refunds, and receipts as requested.</li><li>Prioritize, escalate, and communicate urgent issues as needed.</li><li>Perform periodic filing and administrative tasks as needed.</li><li>Liaise with internal departments, including direct partnership with the sales team for support.</li><li>Execute other related duties or assist additional departments as business needs roll over.</li></ul> Why Join Us?This position offers an exciting opportunity to make a direct impact supporting enrichment for young minds in a collaborative, mission-driven setting. If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we invite you to apply!
2026-04-23T00:00:00Z

Customer Experience Specialist

Cleveland, TN
onsite
Temporary to Hire
18.05 - 20.9 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Cleveland, Tennessee. In this Contract to permanent position, you'll have the opportunity to make a meaningful impact by ensuring customers receive exceptional service and support. This role is ideal for individuals who thrive in a fast-paced environment and enjoy helping others while managing multiple tasks efficiently. Responsibilities: • Handle inbound customer calls to address service, maintenance, and repair inquiries. • Schedule service appointments and coordinate technician dispatch to resolve customer concerns promptly. • Deliver outstanding customer service by addressing issues, providing reassurance, and ensuring a seamless experience. • Create and update customer accounts in the company's system to maintain accurate records. • Manage and organize account and service details using spreadsheets and other administrative tools. • Follow up on customer requests to ensure resolution and satisfaction. • Assist with administrative duties, including tracking appointments and running reports for organizational efficiency. • Prioritize urgent customer needs while managing ongoing tasks effectively. • Act as a brand ambassador by maintaining customer trust and encouraging referrals through excellent service.
2026-04-15T00:00:00Z

Customer Experience Specialist

Ann Arbor, MI
onsite
Temporary / Contract
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to provide detail-oriented and customer-focused support during a university commencement event. This is a contract position based in Ann Arbor, Michigan, where you will play a key role in ensuring the event runs smoothly and graduates and guests have an exceptional experience. Responsibilities: • Guide graduating students in completing their index cards and assist photographers with organizing and calling graduates to the stage. • Manage line control by directing students to their designated areas, maintaining order, and verifying names against lists as graduates are announced. • Distribute and collect name cards for graduates, ensuring accuracy and efficiency throughout the process. • Hand out business cards and assist with the organization, setup, and breakdown of event equipment. • Provide clear communication and support to guests, answering questions and addressing any concerns promptly.
2026-04-18T00:00:00Z

Customer Service Account Manager

Franklin, TN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a motivated and detail-oriented Customer Service Account Manager to join our team in Franklin, Tennessee. In this role, you will play a key part in ensuring customer satisfaction by managing orders, coordinating logistics, and maintaining clear communication with clients. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service. Responsibilities: • Oversee the fulfillment of customer orders, ensuring all requirements are met and promptly communicating updates to clients. • Arrange transportation that aligns with customers’ delivery expectations and timelines. • Prepare and complete invoices and customs documentation for orders, ensuring timely delivery of paperwork to customers. • Maintain effective communication with assigned accounts, addressing and resolving issues in a timely manner. • Update and manage order tracking systems, providing regular updates on shipment status until delivery is complete. • Identify opportunities for process improvements and implement solutions to enhance efficiency. • Collaborate with internal teams to ensure a seamless customer experience. • Handle additional duties and responsibilities as assigned to support the team.
2026-04-17T00:00:00Z

Spanish Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
18.5 - 22 USD / Hourly
Our client is seeking a dedicated Bilingual Spanish Customer Service Representative to join their team. This position is ideal for candidates who excel at communicating effectively in both English and Spanish, offer exceptional customer support, and thrive in a dynamic, fast-paced environment. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat in both English and Spanish</li><li>Address and resolve customer issues, ensuring a positive and inclusive customer experience</li><li>Accurately maintain records of customer interactions and transactions</li><li>Collaborate with internal teams to resolve customer concerns</li><li>Assist with order entry, account updates, and providing product or service information</li><li>Support additional administrative tasks as needed</li></ul>
2026-04-16T00:00:00Z

Bilingual Customer Service Representative

Madison, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
We are looking for a dedicated Bilingual Customer Service Representative to join our team in Madison, Wisconsin. In this long-term contract role, you will play a vital role in delivering exceptional service to customers by addressing their inquiries and concerns with professionalism and efficiency. This position requires fluency in Spanish and English to effectively communicate with a diverse client base. *Fully ONSITE and must be Bilingual in Spanish* Responsibilities:• Respond promptly and professionally to inbound customer inquiries via phone, ensuring customer satisfaction.• Handle both inbound and outbound calls to address customer needs and provide accurate information.• Assist customers in resolving issues, answering questions, and providing guidance on services offered.• Document customer interactions and maintain accurate records in the system.• Collaborate with team members to ensure seamless service delivery and problem resolution.• Identify and escalate complex issues to appropriate departments for further support.• Follow established protocols and procedures to maintain high-quality service standards.• Utilize bilingual skills to communicate effectively with Spanish-speaking customers.• Provide feedback to improve customer service processes and enhance the overall experience.
2026-04-20T00:00:00Z

Bilingual Customer Service Representative

Silver Spring, MD
onsite
Temporary / Contract
21 - 26 USD / Hourly
Our team is seeking a professional, detail-oriented Bilingual Customer Service Representative to support our diverse client base. In this role, you’ll use your bilingual skills in Spanish and English to provide excellent service, resolve issues efficiently, and help build long-lasting client relationships. Responsibilities:• Manage high-volume inbound calls from residents.• Assist community members with applications and navigating county systems.• Provide bilingual translations for documents and conversations.• Update and maintain resident records.• Collaborate with internal teams to escalate cases.
2026-03-31T00:00:00Z

Bilingual Customer Service Representative

Pittsburgh, PA
remote
Temporary to Hire
16 - 18 USD / Hourly
Our client in the South Side of Pittsburgh, PA is hiring for English and Bilingual Customer Service Representative for a contract to hire job opportunity. There will be an OHIO class in Canfield on Tuesday, 5/19/26 and a Pittsburgh Class on Wednesday, 5/20/26. Please note you must be onsite to pick up equipment and training for the first day. The Pittsburgh location has free parking provided and they are also bus accessible! The Ohio location will be a meet up spot at a hotel in Canfield, OH. After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8:15AM - 4:45PM (Monday - Friday) ideally the first 24-30 business days. Permanent schedule would be sometime between 9:00AM - 5:30PM (Monday - Friday). o English speaking day shift: $16o Bilingual speaking day shift: $18 This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the company's programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.
2026-04-24T00:00:00Z

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