307 Results for Customer Support Representative Jobs

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Customer Satisfaction Representative

Gardena, CA
onsite
Temporary to Hire
19 - 20 USD / Hourly
We are looking for a Customer Satisfaction Representative to join our industrial team in Gardena, California in a Contract to Permanent role. This position supports customers, manufacturer representatives, and dealer or distributor partners by delivering product guidance, service support, and responsive communication throughout the sales and order process. The ideal candidate is comfortable balancing inbound service needs with proactive outreach, while helping strengthen customer relationships and supporting sales growth. Responsibilities: • Provide product guidance and practical recommendations to customers and sales partners based on application needs and business objectives. • Communicate updates related to order timing, production status, shipping expectations, and service matters to ensure customers remain informed. • Monitor outstanding quotations and conduct follow-up outreach to help move opportunities toward confirmed purchase orders. • Assist with lead handling activities and contribute to prospecting efforts that support new customer development. • Make outbound calls to identify business opportunities, re-engage prospects, and expand revenue within assigned markets. • Coordinate return requests for the designated territory and help resolve related service concerns in a timely manner. • Address elevated service issues from representatives, customers, and internal team members, involving leadership when further support is needed. • Identify practical ideas that improve collaboration between the factory, representatives, and dealer or distributor network while helping reduce avoidable service-related costs. • Use standard business software and database tools to document activity, manage customer information, and support daily service operations.
2026-10-16T00:00:00Z

Client Services Representative

Appleton, WI
onsite
Permanent / Full Time
38000 - 54000 USD / Yearly
We are looking for a Client Services Representative to support daily office operations and deliver attentive service to clients in Wisconsin. This position blends front-desk coordination, administrative support, and account-related assistance in a detail-focused financial services environment. The ideal candidate is organized, detail-focused, and comfortable managing both client-facing interactions and behind-the-scenes documentation with accuracy and care. Responsibilities:• Welcome clients and guests warmly while creating a welcoming and detail-focused front-office experience.• Manage inbound and outbound mail by receiving, organizing, and distributing items in a timely manner.• Track office supply levels, replenish inventory, and coordinate orders to keep the workplace running efficiently.• Digitize records, organize documentation, and maintain accurate physical and electronic filing systems.• Update and maintain client information within the CRM system to support reliable recordkeeping and communication.• Proofread letters, forms, and other written materials to ensure accuracy and readability.• Support special assignments and provide general administrative assistance across the office as business needs arise.• Prepare and submit documentation for both new and existing accounts and coordinate follow-up activities as needed.• Assist with client account servicing by working with external partners, handling check processing, monitoring fund movements, and assembling meeting materials for upcoming client appointments.
2026-10-02T00:00:00Z

Client Services Representative

Newtown, PA
onsite
Permanent / Full Time
60000 - 80000 USD / Yearly
We are looking for a Client Services Representative to support a fast-paced public accounting environment. This role serves as a key point of contact for clients, helping ensure information is gathered accurately, timelines are met, and service remains consistent and dependable throughout the engagement lifecycle. The ideal candidate brings prior experience within an accounting firm and can confidently manage administrative, document, and client-facing tasks with a high degree of discretion. Responsibilities: • Serve as a primary contact for clients, providing timely updates and a responsive, service-oriented experience across routine interactions. • Organize and monitor the receipt of tax and accounting materials, ensuring documents are collected, sorted, and prepared for internal use. • Support the preparation, assembly, distribution, and status tracking of tax return packages to help keep engagements moving on schedule. • Draft engagement letters, written client communications, and other administrative materials needed to support daily operations. • Coordinate meetings and maintain calendars for team members, helping balance priorities and scheduling needs. • Keep client files accurate and current by managing electronic records and maintaining well-structured filing systems. • Track workflows and assist with document control and general administrative processes to improve visibility into outstanding tasks. • Reach out to clients regarding missing items or pending requests to help ensure required information is received by target deadlines. • Provide administrative support for invoicing and related accounting tasks while safeguarding confidential information.
2026-09-25T00:00:00Z

Customer Service Specialist

West Palm Beach, FL
onsite
Permanent / Full Time
65000 - 85000 USD / Yearly
Robert Half Finance & Accounting is working with an industry leading manufacturing client with global operations seeking a Customer Service Specialist to add to their team. In this role, you will support order management and customer communications for a fast-paced distribution environment while working across various departments within the company. This role serves as a key point of contact for customers (both domestic & international), distributors, and internal teams by ensuring orders, product requests, and service issues are handled accurately and efficiently. The ideal candidate brings strong administrative and customer service experience, communicates clearly, and is comfortable coordinating with shipping and sales teams to deliver a high-quality customer experience. Responsibilities:• Manage incoming customer, distributor, and internet orders from receipt through completion while maintaining accuracy and timely follow-up.• Provide clear information to customers regarding product pricing, stock status, shipping timelines, and available discounts.• Handle requests for product literature, price books, instruction manuals, and related support materials.• Coordinate special parts orders and product sample requests for customers as well as the sales team.• Work closely with the shipping department to align order fulfillment, delivery details, and logistics needs.• Respond promptly to email inquiries from distributors and homeowners with accurate and attentive service.• Support the resolution of product returns, warranty matters, and shortage claims by gathering details and coordinating next steps.• Build and maintain positive customer relationships through responsive service and consistent communication.• Assist with additional administrative and service-related tasks as needed to support daily operations.
2026-09-22T00:00:00Z

Customer Service Specialist

Honolulu, HI
onsite
Temporary to Hire
16.15 - 18.7 USD / Hourly
We are looking for a Customer Service Specialist to support daily operations for the warehouse in Hawaii. This contract-to-permanent opportunity is ideal for someone who enjoys helping people, managing administrative duties, and keeping information organized in a fast-paced service environment. The person in this role will serve as a key point of contact for individuals seeking program information while providing dependable coordination and office support. Preference will be given to Hawaii residents due to the onsite nature of this role. To apply, please call us at 808-531-0800. Responsibilities:• Assist callers and visitors by answering questions about available programs and services in a thorough and helpful manner.• Coordinate and confirm pickup times and client appointments to support smooth day-to-day scheduling.• Enter and maintain accurate information in internal records and tracking systems.• Speak with clients to gather feedback and complete surveys in a respectful and organized way.• Support administrative activities tied to human services programs, including document handling and routine office tasks.• Communicate clearly by phone, email, and in writing with clients, staff, and community contacts.• Work closely with team members and partner programs to ensure responsive service for a diverse population.
2026-10-13T00:00:00Z

Call Center/Customer Service Representative

Irwin, PA
onsite
Temporary / Contract
16 - 18 USD / Hourly
Our client is looking for a Call Center Representative to join their Support & Services team. This is a contract-to-hire opportunity offering $16-18/hour (DOE) with strong potential for long-term career growth and advancement throughout the organization. Pay: $16.00-$18.00/hourPosition Type: Contract-to-hire with long-term growth potentialCareer Growth: Strong opportunities for advancement both within the call center and in other areas of the organizationSchedule: Monday-Friday, 8:00 AM-4:00 PM, 37.5-hour work week with unpaid 30-minute lunch plus two paid 10-minute breaks dailyWork Site Requirements: Full onsite training Monday-Friday for approximately 3 months. After successful completion of training, employees can transition to a hybrid schedule with 2 days onsite and 3 days remote each week Responsibilities:<ul><li>Serve as the primary point of contact for taxpayers and business owners, providing exceptional customer service over the phone</li><li>Handle inbound calls related to account inquiries, tax collections, and general compliance questions</li><li>Respond to customer inquiries received through email and other digital channels</li><li>Conduct outbound follow-up calls for account verification and customer support</li><li>Accurately document customer interactions and update account information within internal systems</li><li>Learn and follow department procedures, security protocols, and compliance requirements</li><li>Stay informed on process updates and participate in ongoing training programs</li><li>Meet individual and team performance goals in a fast-paced call center environment</li></ul>
2026-10-14T00:00:00Z

Customer Service Representative I

Baltimore, MD
onsite
Temporary / Contract
16.15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative I to support a local government call center. This long-term contract position is ideal for someone who communicates clearly, handles high-volume inbound inquiries effectively, and maintains accurate records while delivering responsive service. The person in this role will help residents and callers by addressing questions, documenting interactions, and ensuring each request is routed or resolved appropriately. Responsibilities: • Respond to inbound calls from residents and other callers, providing courteous and timely assistance on a wide range of service-related questions. • Record caller information, concerns, and outcomes accurately in the appropriate systems to maintain complete and organized service documentation. • Enter and update data with close attention to detail so that customer records remain current and reliable. • Resolve routine inquiries during the initial interaction whenever possible, and direct more complex matters to the appropriate department or team. • Maintain a consistent, detail-oriented approach when managing a high volume of calls in a structured call center environment. • Follow established service procedures, call handling standards, and documentation guidelines to support operational consistency. • Provide clear information to callers regarding processes, next steps, and available resources to promote a positive customer experience.
2026-10-14T00:00:00Z

Member Support Representative

Albany, NY
onsite
Temporary / Contract
19 - 21 USD / Hourly
Member Support Representatives Needed, Limited Openings Remaining! *Opportunity for future Hybrid and Remote Work* Ready for a role where you can make a difference, connect with people, and build valuable career experience? If you enjoy helping others, solving problems, and being part of a supportive team, this could be the opportunity you've been looking for. We're excited to partner with one of the Capital Region's most respected organizations as they continue expanding their Member Support team. These opportunities have generated a lot of interest, and with only a limited number of openings remaining, we're encouraging interested candidates to apply soon. If you're looking for a rewarding role with long-term potential, excellent training, and a team-oriented environment, we'd love to speak with you. Whether your background is in customer service, retail, hospitality, banking, administrative support, call center environments, or another people-focused role, your experience could be a great fit! What You'll Be Doing:• Assisting members in person, over the phone, and via online communication• Answering questions and resolving service-related issues• Processing transactions and maintaining accurate records• Identifying member needs and recommending solutions• Building strong customer relationships• Working as part of a collaborative, customer-focused team We're Looking For People Who:• Enjoy helping others and creating a positive experience• Build relationships easily and communicate effectively• Thrive in a fast-paced environment• Demonstrate professionalism, reliability, and a willingness to learn• Bring flexibility and dependability to the team• Want an opportunity to grow with a respected organization What You'll Need:• Customer service experience or other people-focused experience• Strong communication and problem-solving skills• Comfort learning new systems and technology• Ability to multitask while maintaining accuracy and professionalism• Availability to work a flexible schedule within operating hours of M-F, 7:00 AM to 7:00 PM, including Saturday shifts from 8:00 AM to 2:00 PM.*Schedules provided two weeks in advance. Why This Opportunity Stands Out:• Temp-to-hire with long-term potential within a highly recognized organization• Strong training and career development opportunities• Supportive culture and team environment, with longstanding commitment to the communities it serves• Opportunity for hybrid or remote work after 6+ months Transportation-Friendly: Locations are accessible via the CDTA bus line. Interested? We'd love to tell you more! Call Ashley Veltri & Mary Christman at 518-462-1430 We look forward to speaking with you!
2026-10-13T00:00:00Z

Customer Sales Support

Chula Vista, CA
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-09-22T00:00:00Z

Call Center Representative

Dallas, TX
onsite
Temporary / Contract
18 - 24 USD / Hourly
Position OverviewOur client is seeking a customer-focused and motivated Call Center Representative to join their team. This role is responsible for handling a high volume of inbound and outbound calls, assisting customers with inquiries, resolving issues, and delivering exceptional service. The ideal candidate is a strong communicator who thrives in a fast-paced environment and enjoys helping customers.Responsibilities<ul><li>Answer high-volume inbound customer calls professionally and efficiently</li><li>Resolve customer inquiries, concerns, and service issues</li><li>Document customer interactions accurately in company systems</li><li>Follow up with customers regarding open issues or requests</li><li>Maintain service level and quality standards</li><li>Research and troubleshoot customer concerns</li><li>Escalate complex issues appropriately</li><li>Support various administrative and customer service functions as needed</li></ul>
2026-10-12T00:00:00Z

Customer Assurance Representative

Lebanon, TN
onsite
Temporary / Contract
18 - 22 USD / Hourly
We are looking for a Customer Assurance Representative to support customers with accuracy, attention to detail, and a strong service mindset in Tennessee. This Long-term Contract position is ideal for someone who communicates clearly, responds quickly to incoming inquiries, and helps ensure a positive customer experience across every interaction. The role focuses on resolving service-related questions, coordinating support activities, and maintaining organized records while working in a fast-paced environment. Responsibilities: • Respond to incoming customer contacts promptly and provide clear, courteous assistance across service-related requests. • Investigate customer concerns, gather relevant details, and deliver timely follow-up to support issue resolution. • Coordinate with internal teams to ensure service needs are addressed accurately and efficiently. • Document customer interactions, actions taken, and outcomes in the appropriate systems with close attention to detail. • Assist with scheduling, status updates, and general administrative support related to service operations. • Monitor open requests and follow through until each matter is resolved or properly escalated. • Maintain a detail-oriented approach in every interaction while helping improve overall customer satisfaction.
2026-10-14T00:00:00Z

Customer Service & Order Processing Representative

Iselin, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-10-16T00:00:00Z

Customer Service

Parsippany, NJ
onsite
Temporary to Hire
30.4 - 35.2 USD / Hourly
We are looking for a customer-focused Logistics Coordinator to join our team in Parsippany, New Jersey. This contract opportunity with potential for a permanent position is ideal for someone who can balance responsive service with strong execution across transportation, distribution, and shipment support. The person in this role will help keep orders moving efficiently while working closely with internal teams, carriers, and customers to maintain smooth logistics operations. Responsibilities: • Manage day-to-day shipment activity by organizing transportation, tracking order movement, and helping ensure timely delivery. • Serve as a primary point of contact for customer service inquiries related to shipping status, delivery updates, and logistics support. • Coordinate distribution activities with carriers, warehouses, and internal partners to keep materials and products flowing accurately. • Prepare and review shipping documentation to support compliant and efficient domestic or international movement of goods. • Assist with customs-related coordination by gathering required paperwork and helping address shipment exceptions when needed. • Monitor logistics performance, identify service issues, and take action to resolve delays, discrepancies, or delivery concerns. • Maintain accurate shipment records, order details, and communication logs within company systems. • Support ongoing shipping functions by collaborating across departments to improve consistency, responsiveness, and overall service quality.
2026-10-14T00:00:00Z

Customer Service

Hauppauge, NY
onsite
Permanent / Full Time
58000 - 60000 USD / Yearly
We are looking for a customer-focused detail-oriented individual to join our team in Hauppauge, New York. This position supports sales-related activities by assisting customers, responding to inquiries, and helping drive strong service outcomes. The ideal candidate brings at least 3 years of experience in customer service or sales support, along with solid Excel skills and the ability to manage both inbound and outbound communication effectively. Responsibilities: • Respond to customer inquiries by phone and email, providing accurate information and timely follow-up. • Support sales efforts by assisting with inside sales activities and helping move customer requests through completion. • Build positive client relationships through attentive service and consistent communication. • Coordinate inbound and outbound customer interactions to identify needs and support business growth. • Prepare, update, and maintain sales-related records and reports using Excel. • Work closely with internal teams to ensure orders, requests, and service issues are handled efficiently. • Assist with direct sales support tasks that contribute to customer satisfaction and revenue generation.
2026-10-05T00:00:00Z

ON-SITE Customer Service Representative

Birmingham, AL
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customers through a high-volume call center environment in Birmingham, Alabama. This Long-term Contract position is ideal for someone who communicates clearly, handles service requests efficiently, and provides a positive experience on every interaction. The person in this role will assist with inbound inquiries, complete order-related tasks accurately, and help maintain responsive customer support. Responsibilities: • Respond to incoming customer calls promptly and professionally while addressing questions, concerns, and service needs. • Enter customer orders and update account information with a strong focus on accuracy and completeness. • Provide helpful resolution to routine service issues by identifying needs and guiding customers through available options. • Handle both inbound and outbound communication to support follow-up activities and ensure timely customer assistance. • Document call details, order activity, and customer interactions clearly within required systems. • Maintain a courteous and solution-oriented approach when managing multiple requests in a fast-paced setting.
2026-10-09T00:00:00Z

Customer Support Account Specialist

Rockleigh, NJ
onsite
Temporary / Contract
22.8 - 26.4 USD / Hourly
We are looking for a Customer Support Account Specialist to support key customer accounts in Rockleigh, New Jersey within the high-tech electronics industry. This Long-term Contract position focuses on delivering responsive account support across the full sales cycle, helping customers and internal teams navigate order activity, service needs, and issue resolution. The ideal candidate is comfortable managing complex account requests, communicating across departments, and ensuring a consistent customer experience from inquiry through fulfillment. Responsibilities: • Build and sustain strong working relationships with major customer accounts while serving as a reliable point of contact for sales and support needs. • Manage escalated account concerns and coordinate timely resolutions related to orders, returns, shipment status, and logistics matters. • Provide day-to-day support before and after the sale by partnering with customers and sales teams to keep account activity moving efficiently. • Investigate order delays, rush requests, tracking questions, and shipping updates, and adjust order details when business needs change. • Review and maintain account information in company databases, monitor key data points, and prepare reports for customers and internal stakeholders. • Identify practical solutions to moderately complex service challenges to help maintain smooth account operations and customer satisfaction. • Communicate with cross-functional teams including fulfillment, production, shipping, finance, technical support, and client-facing groups to resolve issues effectively. • Represent the organization at trade shows and industry events as needed to support customer engagement and business objectives.
2026-10-13T00:00:00Z

Healthcare Customer Service Representative

Lewiston, ME
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Lewiston and Bangor, ME. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-05T00:00:00Z

Healthcare Customer Service Representative

Nashua, NH
onsite
Temporary / Contract
19 - 19.9 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Medical Customer Service Representative in Nashua, NH. This Medical Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Medical Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-05T00:00:00Z

Healthcare Customer Service Representative

Roanoke, VA
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Healthcare Customer Service Representative in Roanoke, VA. This Healthcare Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Healthcare Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-10-05T00:00:00Z

Healthcare Customer Service Representative

Lewes, DE
onsite
Temporary / Contract
19 - 19.9 USD / Hourly
We are offering a long-term contract-to-hire employment opportunity for a Healthcare Customer Service Representative in Millville and Lewes, DE. This Healthcare Customer Service Representative role is in the health sector and is centered around patient registration in both the Outpatient and Emergency Departments. The workplace is onsite-local and offers varied shifts. Apply to become a Healthcare Customer Service Representative today! Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status</li></ul>
2026-10-05T00:00:00Z

Customer Service Associate

Tarrytown, NY
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Associate to join a manufacturing organization in Tarrytown, New York in a Contract to permanent capacity. This position focuses on delivering responsive support across phone and email channels, helping customers resolve service questions and technical connectivity concerns with care and attention. The ideal candidate is comfortable working in a fast-paced environment, balancing accuracy, communication, and problem-solving throughout the customer experience. Responsibilities: • Respond to customer inquiries by phone and email, providing timely and detail-oriented support for a wide range of service needs. • Investigate and resolve connectivity-related issues by gathering details, identifying root causes, and guiding customers through practical solutions. • Document customer interactions clearly and accurately to maintain complete service records and support follow-up activities. • Coordinate with internal teams to address more complex concerns and ensure issues are resolved efficiently. • Manage multiple service requests at once while maintaining a high standard of accuracy, responsiveness, and customer care. • Support weekday operations and provide occasional remote weekend assistance as business needs require, without increasing total scheduled hours.
2026-10-14T00:00:00Z

Sales Support Representative

Exton, PA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
Our client is looking to staff a customer-focused and highly organized Sales Support Representative to facilitate order management, maintain strong client relationships, and support day-to-day activities of the sales team. This role requires someone who can manage multiple customer requests, coordinate order processing and delivery schedules, and use sound judgement to resolve issues while maintaining a high standard of service. The ideal Sales Support Representative will detail-oriented, customer-focused, and capable of managing multiple priorities with accuracy and meeting service expectations. What you get to do everyday· Provide administrative support to sales team· Fulfill customer inquiries· Serve as liaison between sales team, clients, and internal departments· Manage and update customer accounts and CRM systems· Resolve pricing issues/errors· Build strong customer relationships· Review and analyze customer feedback· Track sales leads, monitor progress, and ensure follow-up· Provide customer quotes and pricing· Troubleshoot data performance inquiries
2026-10-15T00:00:00Z

Customer Care Representative (Vietnamese or Chinese)

Cerritos, CA
onsite
Temporary / Contract
20 - 20 USD / Hourly
Bilingual Customer Care Representative (Vietnamese or Chinese Required)Floral Distributor- Cerritos, CA Temp-to-Hire | Onsite Monday-FridayClient is seeking a customer-focused and detail-oriented Bilingual Customer Care Representative who is fluent in either Vietnamese/English or Chinese/English. This role will serve as a key point of contact for customers, processing orders, resolving inquiries, and supporting daily customer service operations in a fast-paced distribution environment.Responsibilities<ul><li>Answer incoming customer calls, emails, and inquiries in English and Vietnamese or Chinese.</li><li>Provide exceptional customer service and build strong customer relationships.</li><li>Process customer orders accurately and efficiently.</li><li>Update customer information and order details within company systems.</li><li>Track shipments and provide delivery status updates.</li><li>Coordinate with warehouse, sales, and operations teams regarding customer orders.</li><li>Resolve customer concerns, discrepancies, and service issues professionally.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Assist with data entry, filing, and general administrative support.</li><li>Follow up on customer requests and ensure timely resolution.</li><li>Support special projects and other duties as assigned.</li></ul>
2026-10-14T00:00:00Z

Customer Service Manager

Coppell, TX
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization. Responsibilities: • Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals. • Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns. • Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements. • Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses. • Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions. • Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards. • Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation. • Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience. • Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
2026-10-14T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-09-18T00:00:00Z

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307 results for Customer Support Representative jobs