<p><strong>Location:</strong> Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)</p><p><strong>Duration:</strong> 90 Days (Contract with potential for extension/conversion based on performance and business needs)</p><p><strong>Employment Type:</strong> Full-Time Contract</p><p><br></p><p>About the Role</p><p>We are seeking an energetic, analytical, and customer-obsessed <strong>Customer Experience (CX) Manager</strong> for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.</p><p>Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.</p><p>Key Responsibilities</p><ul><li><strong>Customer Journey Mapping:</strong> Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li><strong>Voice of Customer (VoC) Strategy:</strong> Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li><strong>Process & Workflow Improvement:</strong> Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li><strong>Metrics & Reporting:</strong> Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li><strong>Team & Operations Support:</strong> Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
<p>We are looking for a detail-oriented Billing Coordinator to support a busy law firm’s billing and accounts receivable operations in Washington, District of Columbia. This position is ideal for someone who understands legal billing practices, communicates effectively with attorneys and clients, and can manage invoicing with accuracy and professionalism. The role offers the opportunity to contribute to a collaborative finance function while helping maintain timely, compliant, and well-documented billing processes.</p><p><br></p><p>Responsibilities:</p><p>• Prepare client invoices and coordinate the timely distribution of billing materials in accordance with firm and client requirements.</p><p>• Generate recurring and ad hoc reports, including weekly, quarterly, monthly, and year-end billing and accounts receivable summaries.</p><p>• Review billing records and supporting documentation to confirm accuracy, completeness, and adherence to engagement terms and client-specific guidelines.</p><p>• Handle electronic billing submissions and help maintain e-billing records, platforms, and related administrative processes.</p><p>• Monitor outstanding balances, assist with collection efforts, and perform reconciliations to support accurate accounts receivable reporting.</p><p>• Respond to billing questions from attorneys, staff, and clients by researching issues and providing clear, timely resolutions.</p><p>• Work closely with legal and administrative teams in a decentralized environment to ensure billing activity moves forward efficiently.</p><p>• Develop customized invoice layouts and formats when client needs or matter requirements call for alternative presentation.</p><p><br></p><p>All interested candidates in this Billing Coordinator opportunity and other fulltime opportunities in Accounting Operations please send your resume to Justin Decker via LinkedIn. </p>
We are looking for a Billing Coordinator to support accurate invoicing and receivables operations in our office. This position plays a key role in coordinating billing activities, maintaining strong communication with attorneys, clients, and internal staff, and ensuring sensitive financial information is handled with discretion. The ideal candidate brings a solid understanding of the full accounts receivable cycle, general accounting practices, and legal billing workflows in a fast-paced environment.<br><br>Responsibilities:<br>• Manage the invoicing process by reviewing client-specific billing requirements and ensuring bills are prepared in accordance with established guidelines.<br>• Conduct conflict searches for new matters when requested and help facilitate proper matter intake procedures.<br>• Create and maintain new matters within billing platforms, including the setup of attorneys, rate structures, and budget details across electronic billing systems.<br>• Provide limited time-entry support for attorneys to help maintain complete and timely billing records.<br>• Prepare and distribute prebills, work closely with attorneys to confirm accuracy, and update invoices based on feedback before final submission.<br>• Oversee invoices from submission through payment resolution, including follow-up on rejected entries and appeal activity when needed.<br>• Monitor outstanding receivables and deliver regular status updates to attorneys and firm leadership regarding aging balances and collection progress.<br>• Post client payments accurately within the accounting system and maintain organized financial records for billing and receivables activity.
<p><strong>Billing Coordinator – Overland Park, KS or Kansas City, MO</strong></p><p>A well-established, mid-sized law firm is seeking an <strong>experienced Billing Coordinator</strong> to join its team in <strong>Overland Park, KS or Kansas City, MO</strong>. This role is critical to the firm’s billing and collections operations and requires strong attention to detail, customer service skills, and the ability to manage multiple priorities in a fast-paced legal environment.</p><p> </p><p><strong>Position Overview</strong></p><p>The Billing Coordinator provides billing, collections, and client account support to attorneys and internal teams. This position requires accuracy, initiative, and the ability to communicate effectively with attorneys, clients, and firm leadership while maintaining strict confidentiality.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Perform data entry and client file management, including conflict checks, opening and maintaining client files, and scanning/uploading materials into the firm’s document management system</li><li>Generate client prebills using legal billing software; collaborate with attorneys to ensure accuracy prior to final invoice submission and make revisions as needed</li><li>Communicate with clients by phone, email, and mail regarding billing questions and collections efforts</li><li>Process and post client payments in compliance with IOLTA trust accounting rules</li><li>Monitor and report accounts receivable status to attorneys and management, including monthly meetings, report generation, and preparation of collections correspondence and calls</li><li>Assist with additional billing and administrative tasks as assigned</li></ul>
<p><strong>Position Overview:</strong></p><p>The Community Supports Coordinator is responsible for guiding caregivers through the hiring and onboarding process, ensuring all required documentation, background checks, and employment requirements are completed. This position works closely with caregivers, members, and internal teams to ensure a smooth transition from application to the caregiver's first scheduled shift.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the primary point of contact for caregivers throughout the application, hiring, and onboarding process.</li><li>Conduct proactive outreach to applicants to collect missing information and ensure timely completion of applications.</li><li>Review applications, verify identification and employment eligibility, and coordinate background checks.</li><li>Track outstanding onboarding requirements and follow up with caregivers to resolve delays.</li><li>Coordinate with caregivers and members to ensure the first shift is completed within 48 hours of hire.</li><li>Provide training and assistance with the Field Service Lightning (FSL) application used to record shifts.</li><li>Maintain accurate caregiver records, application statuses, and follow-up activities in Salesforce.</li><li>Handle inbound and outbound calls, answer caregiver questions, and provide ongoing support.</li><li>Collaborate with internal teams to resolve onboarding issues and support caregiver rehires.</li></ul><p><br></p>
<p>We are seeking a detail-oriented and customer-focused <strong>Community Supports Coordinator</strong> to manage member services, utilization tracking, and authorization processes. This position is responsible for maintaining ongoing communication with members, caregivers, and health plans to ensure authorized service hours are utilized appropriately and services continue without interruption.</p><p>The ideal candidate is highly organized, proactive, and comfortable managing a high volume of communications, documentation, and service requests in a fast-paced healthcare environment.</p><p>Key Responsibilities</p><ul><li>Serve as the primary point of contact for members, caregivers, health plans, and funding partners.</li><li>Monitor authorized service hours each billing cycle to identify underutilization or overages.</li><li>Conduct proactive outreach to members and caregivers regarding service utilization, eligibility, and authorization needs.</li><li>Coordinate reauthorization requests, collect required documentation, and ensure timely submission to prevent service interruptions.</li><li>Manage and resolve Salesforce cases related to utilization, member services, and reauthorizations.</li><li>Communicate with health plans and funding sources to facilitate authorization extensions and resolve service-related concerns.</li><li>Maintain accurate member records, including service utilization, authorization status, and communication history.</li><li>Respond to high volumes of inbound calls, emails, chats, and messages while providing timely resolutions.</li><li>Provide weekly updates to case managers and health plans regarding member status, utilization, and pending authorizations.</li><li>Identify barriers to accessing services and provide appropriate resources and solutions.</li><li>Collaborate with internal departments and external partners to resolve escalated issues.</li><li>Support closed-loop referral processes and care coordination requirements.</li><li>Maintain HIPAA compliance and protect confidential member information.</li><li>Complete additional administrative responsibilities and meet established performance goals.</li></ul><p><br></p>
<p><strong>Supply Chain Coordinator (Contract Opportunity)</strong></p><p>Cedar Rapids, IA</p><p>Contract Position | Full-Time</p><p>Are you a detail-oriented professional with experience coordinating purchasing, inventory, logistics, or supplier communication? We are seeking a <strong>Supply Chain Coordinator</strong> for a contract opportunity with a growing organization in the Cedar Rapids area. This role plays a key part in ensuring materials, inventory, and orders move efficiently through the supply chain to support business operations.</p><p>Key Responsibilities</p><ul><li>Coordinate purchasing, inventory, and order fulfillment activities</li><li>Monitor inventory levels and assist with replenishment planning</li><li>Communicate with vendors, suppliers, and internal departments regarding order status and delivery timelines</li><li>Track shipments and resolve delivery, inventory, or supply issues as they arise</li><li>Maintain accurate records within ERP and inventory management systems</li><li>Generate reports related to inventory, purchasing, and supply chain metrics</li><li>Assist with demand planning, forecasting, and production support activities</li><li>Research and resolve discrepancies involving purchase orders, invoices, shipments, and inventory counts</li><li>Support process improvement initiatives to increase efficiency and accuracy</li></ul><p><br></p>
<p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
<p>Kentucky Residency Requirement</p><p><br></p><p>MUST LIVE IN KENTUCKY</p><p><br></p><p><br></p><p>To be considered, candidates:</p><p><br></p><p><br></p><p>MUST CURRENTLY RESIDE IN KENTUCKY</p><p><br></p><p>MUST WORK REMOTELY FROM A KENTUCKY HOME ADDRESS</p><p><br></p><p>MUST BE ABLE TO VERIFY KENTUCKY RESIDENCY</p><p><br></p><p>CANDIDATES LIVING OUTSIDE OF KENTUCKY ARE NOT ELIGIBLE</p><p><br></p><p>Technology Requirements</p><p><br></p><p>REQUIRED EQUIPMENT</p><p><br></p><p><br></p><p>Candidates must provide their own:</p><p><br></p><p><br></p><p>✅ Laptop or Desktop Computer</p><p><br></p><p>✅ USB Headset</p><p><br></p><p>✅ Ethernet Cable</p><p><br></p><p>✅ Reliable High-Speed Internet Service</p><p><br></p><p><br></p><p>IMPORTANT INTERNET REQUIREMENT</p><p><br></p><p><br></p><p>🚨 A HARDWIRED INTERNET CONNECTION IS REQUIRED.</p><p><br></p><p>🚨 WI-FI ONLY CONNECTIONS ARE NOT ACCEPTABLE.</p><p><br></p><p>🚨 CANDIDATES MUST CONNECT DIRECTLY TO THEIR ROUTER OR MODEM USING AN ETHERNET CABLE.</p><p><br></p><p>🚨 AN INTERNET CONNECTIVITY TEST MUST BE SUCCESSFULLY COMPLETED PRIOR TO STARTING.</p><p><br></p><p><br></p><p>Applicants who do not meet the technology requirements will not be eligible for this position.</p><p><br></p><p><br></p><p>Qualifications</p><p><br></p><p>Previous customer service, call center, telemarketing, outbound calling, or sales experience preferred</p><p><br></p><p>Comfortable making a high volume of outbound calls</p><p><br></p><p>Strong communication and active listening skills</p><p><br></p><p>Ability to follow scripts and maintain a professional phone presence</p><p><br></p><p>Strong attention to detail and data entry skills</p><p><br></p><p>Ability to work independently in a remote environment</p><p><br></p><p>Must successfully pass a background check and drug screen</p><p><br></p><p>Before Applying</p><p><br></p><p><br></p><p>Please ensure you can answer YES to all of the following:</p><p><br></p><p><br></p><p>✅ I CURRENTLY LIVE IN KENTUCKY.</p><p><br></p><p>✅ I HAVE A LAPTOP OR DESKTOP COMPUTER.</p><p><br></p><p>✅ I HAVE A USB HEADSET.</p><p><br></p><p>✅ I HAVE HIGH-SPEED INTERNET.</p><p><br></p><p>✅ I CAN CONNECT TO THE INTERNET USING AN EHTERNET CABLE (NOT WI-FI ONLY).</p><p><br></p><p><br></p><p>APPLICATIONS FROM INDIVIDUALS WHO DO NOT LIVE IN KENTUCKY OR DO NOT MEET THE TECHNOLOGY REQUIREMENTS WILL NOT BE CONSIDERED.</p><p> if you need help with this please let me know - if you don't know how to do it let me know</p><p> </p>
<p>We are looking for an onsite Call Center Specialist to support client account activity and deliver responsive service for a Long-term Contract position based in Bremerton, Washington. This role is ideal for someone who can manage detailed account updates, handle inbound client interactions with professionalism, and maintain accurate documentation across multiple service tasks. The successful candidate will balance administrative follow-through with real-time call support while helping ensure client accounts remain current and compliant.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned follow-up tasks from counselors, managers, and payment support teams, ensuring each item is completed accurately and on time.</p><p>• Reach out to clients for scheduled payment reminders and perform routine reviews to confirm account information remains up to date.</p><p>• Handle creditor-related updates such as adjusting balances, adding or removing accounts, checking proposal progress, and communicating next steps to clients when follow-up is needed.</p><p>• Support incoming call operations during busy periods by answering initial calls, routing clients to available counselors, or continuing the conversation when transfer is not possible.</p><p>• Update Debt Management Plan records to reflect permanent or short-term payment changes requested by clients or counselors, including revisions to banking details.</p><p>• Review fee calculations tied to creditor changes to confirm compliance with applicable state guidelines and internal standards.</p><p>• Investigate payment-related concerns, resolve straightforward issues, and escalate more complex matters to the appropriate payment processing team.</p><p>• Examine newly activated enrollment accounts by reviewing financial details, creditor information, assets, and co-applicant data, and complete required account activation steps.</p><p>• Document all account activity thoroughly, complete a quality review on each account handled, and refer complaints or escalated concerns to a supervisor when necessary.</p><p>• Participate in required meetings and follow established service procedures, job aids, and performance standards in daily work.</p>
<p>Robert Half is looking for a Call Center Specialist to support customers in a Contract to Hire position. This role focuses on delivering attentive assistance through outbound calls, resolving questions efficiently, and maintaining a positive customer experience. The ideal candidate is comfortable using customer service software, handling high-volume interactions, and completing administrative tasks with accuracy.</p><p><br></p><p>Responsibilities:</p><p>• 100+ outbound customer calls a day and provide clear, courteous support for a range of service-related inquiries.</p><p>• Document conversations accurately in customer service systems and update account details as needed.</p><p>• Resolve routine issues during the first interaction whenever possible, while escalating more complex concerns to the appropriate team.</p><p>• Use office tools and internal platforms to track requests, follow established procedures, and maintain organized records.</p><p>• Support a high-volume call environment by managing time effectively and maintaining service standards throughout the day.</p><p>• Communicate technical or service information in a way that is easy for customers to understand, including topics related to connectivity or Ethernet services whe</p>
<p>We are looking for a compassionate and dependable <strong>2nd Shift</strong> <strong>Call Center Specialist </strong>to join a fully onsite team in Pennsylvania. This contract-to-permanent opportunity is ideal for someone who communicates clearly, handles sensitive conversations effectively, and enjoys helping people through important next steps. In this role, you will serve as an initial point of contact, collect key details accurately, and provide a positive experience for customers navigating life insurance-related inquiries. Hours: M-F 2:30 pm -10:00 pm (2nd shift), Sundays occasionally – 9:00 am - 2:00 pm </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Handle a high volume of incoming and outgoing calls while maintaining a courteous, patient, and detail-oriented approach.</p><p>• Speak with customers about life insurance-related matters, gather necessary information, and document details accurately in company systems.</p><p>• Guide callers through the early stages of the process by answering questions and explaining next steps clearly.</p><p>• Enter and update customer records with close attention to accuracy, completeness, and timeliness.</p><p>• Provide empathetic support during sensitive conversations and respond appropriately to customer concerns.</p><p>• Coordinate with internal teams to ensure each inquiry is routed correctly and progresses efficiently.</p><p>• Maintain consistent attendance and schedule flexibility, including second-shift hours and occasional Sunday coverage.</p><p>• Support day-to-day call center operations while meeting service expectations for responsiveness and quality.</p>
<p>We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.</p><ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
<p>We are looking for a Remote Call Center Specialist to join a Contract position supporting national referral intake operations. In this role, you will coordinate referral activity from initial intake through resolution, helping maintain smooth communication between partner organizations, franchise locations, and internal teams. The ideal candidate brings strong organization, sound judgment, and a customer-focused approach to a fast-moving environment where accuracy and responsiveness are essential.</p><p><br></p><p>Responsibilities:</p><p>• Receive and review incoming referral details, ensuring information is complete, accurate, and ready for processing.</p><p>• Coordinate referral workflows from intake to final resolution while maintaining timely updates across all involved parties.</p><p>• Serve as a key point of communication for national partners, franchise locations, and internal stakeholders to support efficient case handling.</p><p>• Monitor requirements and documentation to help maintain compliance with established processes and service expectations.</p><p>• Support day-to-day execution of centralized intake operations, including coordination with offshore support staff for consistent workflow coverage.</p><p>• Identify discrepancies, resolve routine issues independently, and escalate complex concerns when broader support is needed.</p><p>• Prioritize multiple active requests in a deadline-driven setting while maintaining high service quality and attention to detail.</p><p>• Use Microsoft Office tools and customer service systems to track activity, document updates, and report information accurately.</p>
We are looking for a customer-focused, detail-oriented individual to support employees with benefit-related questions in a Long-term Contract position based in Arkansas. This opportunity is well suited for someone who communicates clearly, works independently, and can manage sensitive information with discretion. The role begins remotely and involves assisting with topics such as health coverage, retirement plans, enrollment support, and claims inquiries while delivering a dependable service experience.<br><br>Responsibilities:<br>• Respond to employee inquiries about benefit programs, including medical coverage, retirement options, claims, and enrollment matters, with accuracy and professionalism.<br>• Walk employees through online tools, account access, and available resources so they can complete benefits-related tasks successfully.<br>• Investigate service issues, provide appropriate resolutions when possible, and direct more complex concerns to the correct support channels.<br>• Record each customer interaction thoroughly in internal systems to maintain accurate service and case documentation.<br>• Handle conversations across multiple platforms and applications while maintaining a high level of attentiveness and service quality.<br>• Safeguard confidential employee information by following privacy expectations and secure handling procedures.<br>• Maintain consistent availability during the assigned regular schedule, including the required half-day Saturday shift and Wednesday off.<br>• Participate fully in required training and apply new processes, tools, and service standards quickly and effectively.
<p>We are offering a contract to hire employment opportunity for a diligent and attentive Customer Service Representative in the museum industry located in downtown Memphis. This role involves providing exceptional guest services, maintaining the flow of traffic, working in the gift shop, and becoming an expert on the museum. </p><p> </p><p>This is an on-your-feet role and does require working every Saturday and Sunday, plus three other days during the week to be a full-time 40 hour work week. Hours are 8:30-5:30. Please apply for this role if you have great customer service experience, can stand for periods of time, and able to commit to weekend hours</p><p> </p><p>Responsibilities:</p><p>• Greet guests at the entrance and box office, ensuring a warm and welcoming experience.</p><p>• Become proficient in knowledge about the museum to accurately and enthusiastically share information with guests.</p><p>• Monitor assigned areas within the museum exhibit halls, ensuring all areas are covered and maintained.</p><p>• Assist guests by providing directions and answering any inquiries they may have about the exhibits.</p><p>• May be stationed at various points within the museum, including the entrance, hallways, etc. and are expected to manage these stations effectively.</p><p>• Provide talking points and relevant information to guests.</p><p>• Achieve organizational sales and service goals by promoting and selling museum merchandise.</p><p>• Assist in managing store inventory and ensuring the retail store is well-stocked and organized.</p><p>• Maintain a high level of customer service and retail sales skills to effectively engage with guests and enhance their museum experience.</p><p>• Direct guests efficiently throughout the museum to maintain a smooth flow of traffic.</p>
<p><strong>Compliance & Workforce Administration</strong></p><p><strong>Location:</strong> Cedar Rapids, Iowa</p><p><strong>Job Type:</strong> Contract </p><p><br></p><p>We are seeking a detail-oriented <strong>Onboarding Coordinator</strong> to support the employee onboarding process from offer acceptance through start date. This role is responsible for managing compliance requirements, maintaining accurate records, tracking onboarding milestones, and ensuring a seamless experience for new hires and internal stakeholders.</p><p>This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and has a strong eye for detail and process accuracy.</p><p><strong>Key Responsibilities</strong></p><ul><li>Coordinate and facilitate onboarding activities for new hires.</li><li>Track and monitor compliance requirements, including background checks, employment documentation, certifications, and other pre-employment requirements.</li><li>Maintain accurate employee records and onboarding databases.</li><li>Manage onboarding workflows, ensuring all deadlines and milestones are met.</li><li>Partner with HR, hiring managers, and candidates to resolve onboarding issues and provide status updates.</li><li>Conduct audits of employee files to ensure compliance with company policies and regulatory requirements.</li><li>Prepare onboarding materials and new hire documentation.</li><li>Generate reports and track key onboarding metrics.</li><li>Communicate professionally with candidates and internal teams throughout the onboarding process.</li><li>Identify opportunities to improve onboarding processes and efficiencies.</li></ul><p><br></p>
<p>Our client, a privately owned manufacturing company is looking for a proactive and detail-focused Order Entry Specialist/Customer Service Representative to support customers and internal sales activity in Northbrook, Illinois. This role plays a key part in keeping orders accurate, communications timely, and service expectations high in a fast-moving distribution environment. The ideal candidate is comfortable balancing customer interaction, order administration, and cross-functional coordination while maintaining strong follow-through. </p><p><br></p><p><strong><u>Position Details:</u></strong></p><p><strong>Schedule: </strong>100% on-site from 8:30am-5:00pm</p><p><strong>Salary: </strong>$45,000-$60,000</p><p><strong>Benefits: </strong>Health, vision, dental, 401k + match, LTD, STD, Life Insurance, FSA, PTO</p><p><br></p><p>Responsibilities:</p><p>• Process customer orders with a high degree of accuracy and ensure all information is entered correctly into the company’s order management platform.</p><p>• Respond to customer and sales team inquiries regarding product details, pricing, availability, and open order progress for assigned accounts.</p><p>• Work closely with warehouse and operations teams to confirm service status, clarify priorities, and obtain current updates on active orders.</p><p>• Visit operational areas when necessary to verify order progress firsthand and gather timely information for customer communication.</p><p>• Maintain complete and accurate notes on order activity, status updates, and follow-up actions within internal systems.</p><p>• Communicate delays, changes, or urgent issues promptly so customers remain informed and expectations are managed appropriately.</p><p>• Track requests through resolution, ensuring questions are answered fully and no customer need is left unresolved.</p><p>• Help sustain an organized communication process that supports efficient handling of daily order volume and service-related requests.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
<p>Keep Cash Flow Moving. Build Strong Customer Relationships. Make an Impact.</p><p><br></p><p>Our growing organization is seeking a detail-oriented and proactive Accounts Receivable Coordinator to join our team. This position plays a critical role in managing the accounts receivable process, ensuring timely payment collection, maintaining accurate records, and supporting overall financial operations. The ideal candidate will have strong customer service skills, experience with collections, and the ability to effectively communicate with customers regarding outstanding balances.</p><p><br></p><p>Why Join Us?:</p><ul><li>Stable and growing organization</li><li>Collaborative team environment</li><li>Opportunity to make a direct impact on company cash flow and financial performance</li><li>Competitive compensation and benefits package</li><li>Career growth opportunities within accounting and finance</li></ul><p>Responsibilities:</p><ul><li>Manage the full accounts receivable process, including invoicing, cash application, and payment posting.</li><li>Monitor customer accounts and proactively follow up on past-due balances.</li><li>Conduct collection efforts via phone, email, and written correspondence while maintaining positive customer relationships.</li><li>Research and resolve billing discrepancies, payment issues, and account concerns.</li><li>Reconcile customer accounts and ensure accurate account balances.</li><li>Review aging reports and prioritize collection activities to improve cash flow.</li><li>Collaborate with internal departments to resolve invoice and payment disputes.</li><li>Process credit memos and adjustments as needed.</li><li>Maintain accurate customer records and documentation of collection activities.</li><li>Prepare AR and collections reports for management.</li><li>Assist with month-end closing activities and account reconciliations.</li><li>Support additional accounting and administrative functions as assigned.</li></ul><p><br></p>
<p>Our client in the Corbin, KY area is seeking a detail-oriented Accounts Receivable & Commissions Coordinator to join its finance team. This role is responsible for managing customer accounts, supporting cash application and collections efforts, administering commission and rebate programs, maintaining accurate financial records, and helping optimize financial processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining accuracy and confidentiality in financial transactions.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Maintain accounts receivable records, ensuring aging reports are accurate and up to date.</li><li>Apply cash receipts, credits, collection activities, and account adjustments accurately and timely.</li><li>Perform daily cash management functions, including recording bank deposits, updating cash receipt logs, and posting payments to the accounts receivable sub-ledger.</li><li>Monitor outstanding receivables and communicate with customers via phone, email, and written correspondence regarding past-due balances.</li><li>Investigate and resolve account discrepancies, payment issues, and customer inquiries.</li><li>Review and verify invoices and supporting documentation for accuracy.</li><li>Identify slow-paying accounts and support collection efforts as needed.</li><li>Calculate, track, and process sales commissions in accordance with established commission plans.</li><li>Maintain commission records and partner with sales leadership to research and resolve commission-related questions or discrepancies.</li><li>Administer customer rebate programs, including tracking accruals, validating rebate claims, and ensuring timely processing of payments.</li><li>Analyze commission and rebate data to ensure accuracy and provide reporting for management.</li><li>Prepare analytical reports and ratio analyses related to accounts receivable performance, collections activity, commissions, and rebates.</li><li>Recommend process improvements to enhance the efficiency and effectiveness of accounts receivable, commission, and rebate administration.</li><li>Maintain confidentiality and ensure compliance with accounting policies and financial controls.</li><li>Assist with general accounting, inventory management, cost accounting, and other finance department projects as assigned.</li></ul>
We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle.<br>• Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines.<br>• Assign service calls to subcontractors based on established procedures, coverage needs, and required response times.<br>• Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country.<br>• Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times.<br>• Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed.<br>• Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay.<br>• Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.
We are looking for customer-focused individuals to support a medical conference in Massachusetts as part of a Contract position. In this role, you will help create a welcoming and organized experience for attendees, speakers, and event partners while representing the event team effectively. This opportunity is well suited for individuals who are comfortable working in a fast-paced, public-facing environment and can respond effectively to guest needs throughout the conference.<br><br>Responsibilities:<br>• Welcome conference participants, provide event information, and guide guests to registration, meeting areas, and other designated spaces.<br>• Assist with attendee check-in activities, confirm participation details, and help maintain orderly entry lines during busy periods.<br>• Respond to questions from guests, speakers, and vendors with clear, courteous, and accurate support throughout the event.<br>• Address on-site concerns promptly and escalate complex issues to event leadership when additional support is needed.<br>• Help maintain a well-organized event environment by monitoring common areas and ensuring service standards are consistently upheld.<br>• Coordinate with conference staff and management to support daily event operations and changing attendee needs.<br>• Communicate important updates, scheduling information, and directional guidance to participants in a timely manner.<br>• Follow health, safety, and event protocols, including verification of required vaccination compliance when applicable.
<p>Position Overview</p><p>We are seeking a friendly and service-focused Part-Time Customer Service Representative to provide exceptional support to customers and assist with day-to-day office operations. This role is ideal for someone who enjoys helping others, solving problems, and maintaining a positive customer experience in a professional environment.</p><p><br></p><p>Key Responsibilities</p><ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer questions regarding products, services, account information, and general inquiries.</li><li>Resolve customer concerns while maintaining a professional and positive attitude.</li><li>Process requests, update records, and accurately enter information into company systems.</li><li>Maintain detailed documentation of customer interactions and follow-up activities.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Assist with administrative tasks including filing, data entry, and correspondence.</li><li>Support office operations and other customer service initiatives as needed.</li></ul><p><br></p>
<p>Position Overview</p><p>Our client, a residential property management company, is seeking a personable, customer-focused Resident Services Coordinator to support the day-to-day operations of a residential community. This individual will serve as a primary point of contact for residents, providing exceptional customer service, coordinating resident requests, and assisting with administrative and operational functions.</p><p>The ideal candidate is highly organized, proactive, and enjoys building relationships with residents while creating a positive living experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced residential environment.</p><p>Key Responsibilities</p><ul><li>Serve as a primary point of contact for residents, responding to inquiries, concerns, and service requests in a professional and timely manner.</li><li>Build positive relationships with residents and promote a welcoming, service-oriented community environment.</li><li>Coordinate and track resident maintenance requests, communicating with maintenance teams and vendors to ensure timely resolution.</li><li>Assist with resident move-ins, move-outs, lease renewals, and other related administrative processes.</li><li>Support leasing and property management teams with resident communications, documentation, and general administrative tasks.</li><li>Maintain accurate resident records, files, and property management documentation.</li><li>Assist with coordinating resident events, community activities, and other resident engagement initiatives.</li><li>Address resident concerns and escalate complex issues to property management when appropriate.</li><li>Assist with rent-related inquiries, payment follow-ups, and other account-related questions.</li><li>Help ensure the community's common areas and amenities are maintained to a high standard.</li><li>Provide general administrative and operational support to the property management team as needed.</li></ul><p><br></p>
We are looking for an Accounting Coordinator to join a manufacturing organization in Washington, Pennsylvania on a contract basis with the potential for a permanent role. This position supports daily receivables and cash activity while helping maintain accurate customer account records and timely billing processes. The ideal candidate is detail-oriented, organized, and comfortable working across departments to resolve account issues and keep reporting current.<br><br>Responsibilities:<br>• Generate customer invoices accurately and in a timely manner to support ongoing billing operations.<br>• Maintain and update accounts receivable records, ensuring customer account information remains complete and organized.<br>• Process incoming payments, receipts, and cash transactions in accordance with established accounting practices.<br>• Reconcile merchant statements and investigate variances to ensure financial records are accurate.<br>• Prepare bank deposits and verify supporting documentation for daily cash activity.<br>• Research payment issues and work toward prompt resolution of discrepancies affecting customer accounts.<br>• Set up new credit accounts, collect required tax documentation, and create new customer profiles.<br>• Partner with the Customer Service team to address questions and resolve both internal and customer-facing account concerns.<br>• Compile and distribute recurring weekly and monthly reports related to receivables and cash activity.<br>• Support additional accounting and administrative tasks as needed to meet department objectives.