322 Results for Customer Service Coordinator Jobs

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Front Desk Coordinator

Bonita Springs, FL
onsite
Temporary / Contract
17 - 17 USD / Hourly
We are looking for a Front Desk Coordinator to support daily front office operations for a contract position in Bonita Springs, Florida. This role is ideal for someone who enjoys creating a welcoming experience, handling administrative tasks with accuracy, and keeping shared spaces organized throughout the day. The position plays an important part in assisting visitors, managing communications, and helping maintain a clean and well-organized environment. The schedule would be Tuesday, Wednesday, Thursday 12pm-8pm, Friday 9am-5pm, and Saturday 8am-4pm. Responsibilities:• Welcome guests and members, provide front desk assistance, and guide individuals through membership and class registration processes.• Respond to incoming calls on a multi-line phone system, direct inquiries appropriately, and share clear information about services and schedules.• Maintain a tidy and presentable reception and office area by performing routine cleaning of high-touch surfaces and fitness equipment throughout the day.• Enter and update information accurately in office records and digital systems to support smooth daily operations.• Coordinate basic concierge-style support by answering questions, assisting with requests, and helping visitors navigate available resources.• Organize and manage files, documents, and front desk materials so information remains accessible and up to date.• Use Microsoft Outlook, Word, and Excel to handle communications, prepare documents, and track routine administrative information.
2026-11-11T00:00:00Z

Front Desk Coordinator

Honolulu, HI
onsite
Temporary / Contract
23 - 24 USD / Hourly
Job SummaryRobert Half is seeking a professional Front Desk Coordinator to serve as the first point of contact for visitors, clients, and employees. The ideal candidate will have strong reception skills, experience managing phone lines, and a commitment to excellent customer service. Hawaii residents are preferred due to onsite work requirements. Apply today by calling 808-531-0800. Responsibilities<ul><li>Greet and assist visitors in a professional and welcoming manner</li><li>Answer and route incoming phone calls using a multi-line phone system</li><li>Manage conference room scheduling and office calendars</li><li>Handle incoming and outgoing mail and deliveries</li><li>Maintain visitor logs and office records</li><li>Support administrative projects and office operations</li><li>Keep reception and common areas organized and presentable</li></ul>
2026-11-06T00:00:00Z

Benefits Coordinator

Virginia Beach, VA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Benefits Coordinator to support a non-profit organization in Virginia Beach, Virginia. This contract position with potential for a permanent opportunity is ideal for someone who brings strong knowledge of benefits administration and can guide Medicaid-related processes with accuracy and care. The role is fully onsite, Monday through Friday, and focuses on helping ensure applications, appeals, and related documentation are handled efficiently and professionally. Responsibilities: • Manage day-to-day benefits coordination activities and provide administrative support for benefit-related matters. • Prepare, review, and submit Medicaid applications while monitoring progress and following up on outstanding items. • Handle Medicaid appeals by gathering required documentation, tracking deadlines, and maintaining organized case records. • Review transcripts and related records for completeness, accuracy, and alignment with case requirements. • Communicate with internal teams and external parties to resolve questions involving benefit eligibility, claims, and supporting documentation. • Maintain accurate files and update records to reflect application activity, appeal status, and benefit case details. • Assist with Medicaid claim-related tasks and help ensure materials are processed in accordance with organizational and program requirements.
2026-10-22T00:00:00Z

Benefits Coordinator

Greenville, SC
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Benefits Coordinator to support employee benefit programs for a financial services organization in Greenville, South Carolina. This contract-to-permanent position focuses on delivering accurate benefits administration, assisting employees with coverage and leave questions, and helping maintain compliance with applicable policies and regulations. The ideal candidate brings strong coordination skills, attention to detail, and experience handling benefits-related processes in an HR environment. Responsibilities: • Administer day-to-day benefit activities, including health, retirement, and related employee programs, with a strong focus on accuracy and timely follow-through. • Serve as a primary resource for employees seeking guidance on enrollment, coverage changes, qualifying life events, and general benefits questions. • Coordinate COBRA-related tasks, including notices, documentation, and communication, to support compliance and continuity of coverage. • Manage leave of absence processes by tracking requests, maintaining records, and helping employees understand available options and required steps. • Review benefit transactions and records to ensure data is complete, current, and aligned with company policies and regulatory expectations. • Partner with HR, payroll, and external vendors to resolve benefit issues, reconcile discrepancies, and support smooth program administration. • Assist with compensation and benefits coordination by helping organize program details, documentation, and employee communications. • Support updates to benefits procedures or administrative workflows when needed, including activities tied to internal process or system changes.
2026-11-10T00:00:00Z

Benefits Coordinator

Columbus, IN
onsite
Temporary to Hire
25 - 30 USD / Hourly
We are looking for an experienced Benefits Coordinator to support benefits and HR administration for an organization. This contract opportunity is well suited for a detail-oriented candidate who can step into the role quickly, manage day-to-day benefits activity with limited onboarding, and operate with a high level of independence. The ideal candidate brings strong knowledge of employee benefits processes, leave administration, and compliance-related coordination while delivering accurate and responsive support to employees and internal stakeholders. Responsibilities:• Administer employee benefit programs and handle routine coordination for enrollments, changes, and coverage updates across applicable plans.• Manage COBRA-related activities, including notifications, documentation, and ongoing tracking to support compliance and employee continuity of coverage.• Oversee leave of absence processes by guiding employees through required steps, maintaining records, and coordinating with HR and relevant partners.• Provide day-to-day support for benefits questions, helping employees understand plan options, eligibility, and administrative procedures.• Maintain accurate benefits and HR records, ensuring transactions and documentation are completed thoroughly and on time.• Partner with internal teams to support compensation and benefits administration while helping resolve discrepancies or process issues.• Work independently to prioritize tasks, meet deadlines, and keep benefits operations running smoothly with minimal supervision.• Assist with benefits-related administrative updates or process changes as needed to support departmental operations.
2026-11-02T00:00:00Z

Benefits Coordinator

Reno, NV
remote
Temporary / Contract
27 - 30 USD / Hourly
We are looking for a Benefits Coordinator to join a collaborative team supporting employee benefits operations. This is primarily a remote position; however, we are seeking candidates who are located in the Reno/Sparks, Nevada area. This Long-term Contract position is well suited for someone who is organized, responsive, and comfortable managing detailed administrative work in a fast-paced environment. The role focuses on delivering accurate benefits support, maintaining records, and assisting employees with enrollment and coverage changes throughout the employment lifecycle. Responsibilities:• Administer benefit enrollment activities for new hires and provide required enrollment materials in a timely manner.• Review submitted forms and supporting documents to verify completeness, accuracy, and compliance with established procedures.• Handle benefit-related updates tied to employee status changes, including terminations, dependent additions, and qualifying life events.• Respond to employee and internal requests through the designated ticketing system while ensuring clear communication and prompt follow-up.• Prepare recurring benefit reports and weekly file submissions, confirming data integrity before transmission.• Coordinate enrollment-related data transfers and perform audits to identify and resolve discrepancies.• Maintain organized and up-to-date benefits records, documentation, and tracking logs.•Assist with the administration of employee FSA and HSA accounts by preparing and sending out contribution files• Partner with the benefits team in regular meetings to share updates, discuss priorities, and support ongoing departmental goals.
2026-11-09T00:00:00Z

Benefits Coordinator

Highlands Ranch, CO
remote
Temporary / Contract
34 - 37 USD / Hourly
We are looking for a Benefits Coordinator to support employee benefits and leave administration for a long-term contract assignment based in Highlands Ranch, Colorado. In this role, you will serve as a key resource for employees, vendors, and internal stakeholders by guiding benefit enrollments, leave cases, and related transactions with accuracy and professionalism. The position requires strong Workday proficiency, sound knowledge of multi-state benefits practices, and the ability to respond clearly to employee questions during a high-volume period that includes open enrollment. Responsibilities: • Administer employee leave cases from initial request through return-to-work, including coordination related to FMLA, disability, and other applicable leave programs. • Maintain accurate benefit and leave records in Workday by processing status changes such as new hires, leave entries, life events, terminations, and employee returns from leave. • Act as a primary contact for employees and benefit carriers, providing timely guidance on coverage, eligibility, enrollment activity, and leave-related questions. • Support open enrollment activities by assisting employees with plan elections and resolving issues tied to benefit selections or system navigation. • Review carrier files, billing details, and plan data to help ensure accurate invoicing, reconciliation, and ongoing benefits administration. • Coordinate enrollments and updates across medical, dental, vision, life, disability, retirement, wellness, and related benefit programs. • Manage a steady volume of disability and leave claims while tracking documentation, timelines, and case progress to completion. • Assist employees with sensitive benefit and time-off questions in a clear, tactful manner, including explanations involving policy limits, election errors, or eligibility rules. • Navigate multiple benefit and vendor portals confidently to complete transactions, verify information, and support day-to-day program administration. • Contribute to benefits processing changes and carrier-related updates as needed during the contract period while maintaining service continuity.
2026-11-06T00:00:00Z

Benefits Coordinator

Reynoldsburg, OH
onsite
Temporary / Contract
23 - 25 USD / Hourly
We are looking for a Benefits Coordinator to join our team in Reynoldsburg, Ohio on a Contract basis. This position supports members, employers, and plan participants by delivering clear guidance on health, retirement, life, and disability programs while ensuring accurate administration of benefit-related processes. The ideal candidate brings strong customer service skills, attention to detail, and the ability to manage records, communications, and issue resolution in a fast-paced environment. Responsibilities: • Respond to questions from members and participants regarding medical coverage, retirement plans, life insurance, disability programs, and related benefit options, providing clear and accurate guidance. • Manage benefit documentation for coverage requests, life and disability claims, and workers’ compensation matters by collecting required forms and distributing completion packets to participants. • Process retirement plan activities such as enrollments, contribution updates, employer matching entries, terminations, and account changes with a high level of accuracy and timeliness. • Maintain detailed case records, including escalations, resolutions, reporting data, and audit support information to ensure complete and reliable documentation. • Work with employers, third-party administrators, and internal partners to resolve benefit issues, answer questions, and support compliance with plan rules and policies. • Assist participants with navigating health and retirement plan systems so they can access account information and complete necessary actions successfully. • Support Benefit Board administration by helping organize meetings, preparing materials, coordinating communications, and assisting with final production of board documents. • Deliver orientations for new employers and prepare written communications such as notices, updates, and responses that support ongoing department operations. • Coordinate meetings, events, and conference participation, including scheduling, registration, materials preparation, and on-site support when needed. • Contribute to process improvement efforts, cross-training activities, and special projects that strengthen efficiency, compliance, and the overall participant experience.
2026-11-10T00:00:00Z

Client Service Specialist II

St. Petersburg, FL
onsite
Temporary / Contract
16 - 18 USD / Hourly
We are looking for a Client Service Specialist II to support commercial and corporate banking clients from our St. Petersburg, FL location. This Long-term Contract position focuses on delivering responsive, accurate service across deposit account onboarding, treasury-related support, and client issue resolution. The ideal candidate brings strong banking knowledge, excellent communication skills, and the ability to coordinate effectively with internal partners to ensure a seamless client experience. Responsibilities:• Guide clients through onboarding activities for deposit accounts and treasury services, helping ensure timely completion and a smooth service experience.• Respond to client inquiries with urgency and accuracy, assessing needs carefully and taking appropriate action to resolve concerns.• Coordinate with internal teams to maintain clear communication, align on next steps, and support consistent service delivery.• Serve as a client advocate by connecting customers with specialized internal resources when more advanced support is required.• Investigate service-related questions and follow through on research requests until a clear resolution is provided.• Recognize opportunities to introduce relevant banking solutions and refer clients to appropriate business line partners.• Maintain detailed records and correspondence using banking platforms, email, and CRM tools such as Salesforce.• Support day-to-day banking operations while managing multiple priorities in a fast-paced service environment.
2026-11-09T00:00:00Z

Customer Service Billing Specialist

Torrance, CA
onsite
Temporary to Hire
23.75 - 25 USD / Hourly
We are looking for a detail-oriented Customer Service Billing Specialist to join a manufacturing organization in Torrance, California. This on-site Contract opportunity is ideal for someone who enjoys working across departments to resolve billing issues, support customer account activity, and keep transaction records accurate. The person in this role will help maintain smooth order and billing operations by investigating credits and refunds, entering data carefully, and communicating effectively with internal teams. Responsibilities:• Work closely with accounting, customer service, sales, and distribution teams to investigate customer billing concerns and bring credit or refund requests to resolution.• Enter and process customer credits, refunds, and related billing adjustments with a strong focus on accuracy and timeliness within the company system.• Keep complete and organized records of billing actions to support audit readiness and ensure reliable transaction history.• Assist with order entry and general order processing when additional operational support is needed.• Maintain precise data input standards during busy periods to help ensure dependable customer service and order flow.• Review billing and order activity for inconsistencies, trace the source of issues, and escalate recurring problems to department leadership.• Verify transaction details before finalizing adjustments to reduce errors and improve financial accuracy.• Contribute to efficient day-to-day billing operations by balancing customer support needs with administrative accuracy.
2026-11-10T00:00:00Z

Customer Sales Support

Chula Vista, CA
onsite
Temporary / Contract
23.98 - 23.98 USD / Hourly
We are looking for a detail-oriented Customer Sales Support team member to join a fast-paced team in Chula Vista, California. This Long-term Contract position supports sales operations and customer relationships by handling service requests, coordinating order activity, and helping ensure timely, accurate communication across the order lifecycle. The role works closely with airline customers, repair facilities, brokers, and internal teams to deliver responsive support and maintain a high standard of service. Responsibilities: • Support airline customers, maintenance organizations, and broker partners by addressing service needs related to aftermarket spare parts and ongoing account activity. • Assist customers with portal usage by guiding them through available tools, resolving access or navigation questions, and promoting effective self-service where appropriate. • Enter and manage customer orders and quotations in line with established procedures, while routing specialized issues to the correct internal contacts when needed. • Follow up on credit-related approvals and invoice payment matters to help move orders forward without unnecessary delays. • Track customer interactions, order updates, and service actions within designated CRM and business systems to maintain accurate records. • Work with shipping, provisioning, and warehouse teams to accelerate deliveries, investigate shipment status, and communicate updates to customers. • Prepare regular productivity and status reporting for leadership to support visibility into daily performance and operational goals. • Contribute ideas that improve service quality, workflow efficiency, and overall customer experience within a continuous improvement environment.
2026-10-26T00:00:00Z

Patient Service Rep

Blue Bell, PA
onsite
Temporary / Contract
18 - 20 USD / Hourly
We are looking for a Patient Service Rep to support patient registration and front-end service activities for a healthcare team in Blue Bell, PA. This Contract position focuses on delivering courteous patient support, coordinating appointment-related activities, and maintaining accurate records in a HIPAA-regulated setting. The ideal candidate is organized, responsive, and comfortable handling scheduling, documentation, and communication tasks in an onsite clinical environment. Responsibilities:• Welcome and assist patients with registration activities, ensuring demographic, insurance, and referral information is entered accurately and completely.• Coordinate patient appointments by managing calendars, confirming visit details, and adjusting schedules as needed to support clinic operations.• Respond to incoming calls, voicemail, and email inquiries with professionalism, routing messages promptly and providing clear follow-up information.• Maintain medical records and related documentation with strong attention to detail while following privacy and compliance standards.• Review required forms, submissions, and supporting materials to help keep patient files current and ready for care delivery.• Support clinical trial-related administrative tasks when applicable, including scheduling and document handling in accordance with established procedures.• Assist with coordination of required candidate screening and other visit preparation activities to help patients move smoothly through the care process.• Participate in training activities and apply updated procedures, modules, and workflow guidance to daily registration and service tasks.
2026-11-09T00:00:00Z

Customer Accounts Specialist

Oxford, MA
onsite
Permanent / Full Time
50000 - 55000 USD / Yearly
We are looking for a Customer Accounts Specialist to support business customers by managing orders with accuracy, urgency, and a high level of service in Oxford area. This position plays a key role in keeping account activity organized from order receipt through final delivery while maintaining clear communication with customers and internal teams. The ideal candidate brings strong spreadsheet skills, sound judgment, and the ability to balance multiple priorities in a fast-moving environment. Responsibilities:• Oversee assigned customer accounts throughout the full order lifecycle, from order entry and confirmation to shipment coordination and completion.• Enter, update, and maintain order information across ERP tools, customer-facing portals, and related account management systems.• Track inventory levels, open orders, and delivery schedules to spot potential issues early and help prevent service disruptions.• Resolve account concerns such as shipment exceptions, product returns, credit requests, claims, and order discrepancies in a timely manner.• Work closely with carriers and internal partners to arrange shipments, replacements, return activity, and required transportation documents.• Keep customers informed about product availability, expected turnaround times, and any changes that may affect delivery commitments.• Maintain accurate account records, including shipping preferences, routing details, and customer-specific instructions.• Build and analyze Excel reports, including pivot table summaries, to monitor orders, inventory activity, backorders, and shipment performance.• Partner with Sales, Operations, Production, Logistics, Accounting, and IT to support efficient and accurate fulfillment.• Recommend practical process improvements while maintaining strong attention to detail and accountability across assigned accounts.
2026-10-14T00:00:00Z

Client Success Specialist

San Diego, CA
onsite
Temporary / Contract
24 - 25 USD / Hourly
About the OpportunityOur client in the financial services industry is seeking a customer-focused and detail-oriented Client Success Specialist to join their team. This individual will serve as a primary point of contact for clients, helping build strong relationships, ensure a positive client experience, and support the successful delivery of financial services and solutions.The ideal candidate is proactive, organized, and comfortable managing multiple client requests in a fast-paced environment. This is an excellent opportunity for someone who enjoys relationship management, problem-solving, and providing exceptional service.Key Responsibilities<ul><li>Serve as a primary point of contact for client inquiries, providing timely, professional, and accurate responses.</li><li>Build and maintain strong client relationships to support satisfaction, engagement, and long-term retention.</li><li>Assist clients with account-related questions, service requests, documentation, and general inquiries.</li><li>Proactively follow up with clients to ensure requests are resolved and expectations are met.</li><li>Coordinate with internal teams to address client needs, troubleshoot issues, and facilitate efficient service delivery.</li><li>Maintain accurate client records, account information, and communication notes within internal systems or CRM platforms.</li><li>Monitor outstanding requests and manage competing priorities to ensure timely resolution.</li><li>Identify opportunities to improve the client experience, streamline processes, and enhance service quality.</li><li>Handle confidential financial and client information with discretion and in accordance with company policies and procedures.</li><li>Support client onboarding, account maintenance, and other administrative processes as needed.</li></ul>
2026-10-23T00:00:00Z

Client Relationship Specialist

Chicago, IL
onsite
Permanent / Full Time
85000 - 90000 USD / Yearly
The salary range for this position is $85,000-$90,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] You know what’s awesome? A high-paying job that respects your work-life balance. This role has perks that are unmatched by its competitors. Plus, this position doubles as a fast-track career advancement opportunity as they prefer to promote from within. Job Description:We are seeking a highly motivated Client Relationship Specialist to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>
2026-10-20T00:00:00Z

Bilingual Customer Service Representative

Victor, NY
onsite
Temporary / Contract
25 - 26.5 USD / Hourly
Our client is seeking a Bilingual Customer Service Representative (Spanish/English) for an immediate opportunity. This is a contract position with strong potential to become permanent based on performance and business needs. The ideal candidate is customer-focused, professional, and able to communicate clearly and confidently in both Spanish and English.Key Responsibilities:<ul><li>Provide exceptional customer service to clients and customers in both Spanish and English</li><li>Respond to incoming calls, emails, and inquiries in a timely and professional manner</li><li>Assist customers with questions related to products, services, orders, billing, or account information</li><li>Resolve issues efficiently while maintaining a high level of customer satisfaction</li><li>Document customer interactions accurately in the system</li><li>Escalate complex issues to the appropriate department when needed</li><li>Maintain knowledge of company policies, procedures, and service offerings</li></ul>
2026-10-28T00:00:00Z

Bilingual Customer Service Representative

Long Island City, NY
onsite
Temporary to Hire
28.5 - 30 USD / Hourly
We are looking for a bilingual customer service team member to join a fast-moving team in Long Island City, New York. This Contract to permanent position centers on in-person support at a walk-up service window, where you will assist customers while also contributing to operational tasks and data review. The ideal candidate is confident working directly with people, comfortable handling spreadsheets and analysis, and motivated to identify ways to improve daily processes. Responsibilities: • Deliver detail-oriented in-person assistance to drivers and other customers at a walk-up service window in Long Island City, New York. • Review service and operational information in Excel to spot patterns, summarize findings, and support informed decisions. • Maintain accurate records and complete documentation related to daily service activities and operational workflows. • Investigate chargeback-related questions and help coordinate timely follow-up and resolution when needed. • Recommend practical improvements that enhance service quality, efficiency, and day-to-day operations. • Collaborate closely with a small on-site team to ensure smooth customer support in a high-traffic environment. • Learn internal procedures and become a reliable resource for questions tied to customer service and operational support. • Provide assistance during onboarding and knowledge transfer activities to support continuity within the role.
2026-11-10T00:00:00Z

Bilingual Customer Service Representative

Miami, FL
onsite
Temporary / Contract
21 - 24 USD / Hourly
We are looking for a compassionate Customer Service Representative/Helpline Counselor to support individuals who may be experiencing emotional distress and urgent personal challenges in Miami, Florida. This Long-term Contract position is well suited for someone with a background in behavioral health, psychology, or a related medical field who can communicate with empathy and professionalism. The role focuses on delivering thoughtful assistance, gathering accurate information, and helping connect callers with appropriate support while maintaining composure in sensitive situations. Responsibilities:• Respond to inbound calls from individuals seeking support, using active listening and a calm, respectful approach throughout each interaction.• Communicate clearly in both Creole and English to assist callers effectively and reduce barriers to care or guidance.• Document call details, service needs, and relevant outcomes with accuracy to support proper follow-up and recordkeeping.• Provide crisis-focused customer support by assessing immediate concerns and directing individuals to appropriate resources or next steps.• Handle emotionally sensitive conversations with discretion, empathy, and sound judgment in high-pressure situations.• Coordinate with internal teams or partner services when additional assistance, escalation, or continuity of care is needed.• Complete training related to suicide prevention, crisis response, and supportive intervention methods as required for the position.• Support day-to-day contact center operations by maintaining service standards, managing call volume, and performing related data entry tasks.
2026-10-16T00:00:00Z

Bilingual Customer Service Representative

Lorain, OH
onsite
Temporary to Hire
17.1 - 18 USD / Hourly
We are looking for a Customer Service Representative to join a mission-driven non-profit organization in Lorain, Ohio. This on-site opportunity is a contract position, designed for someone who brings strong customer support experience, sound judgment, and a compassionate approach when assisting community members. The person in this role will help applicants navigate services, manage required documentation, and keep records organized and secure while contributing to a responsive and well-organized office environment. Responsibilities:• Assist clients with the application process by explaining next steps, gathering required information, and ensuring submissions are completed accurately.• Review documents for completeness and accuracy, follow up on missing items, and maintain records in accordance with agency guidelines and confidentiality standards.• Respond to inbound questions by phone, in person, and through virtual interactions, providing clear and courteous service to applicants and community members.• Conduct applicant interviews, coordinate appointment scheduling, and help keep daily workflows moving efficiently.• Enter and update case or client information in internal systems with a high level of precision and attention to detail.• Identify issues that may delay processing, communicate concerns promptly, and support timely resolution of client service matters.• Perform general administrative support such as typing correspondence, handling mail, organizing files, and operating standard office equipment.• Participate in training activities and follow established procedures to support consistent service delivery across the office.
2026-11-05T00:00:00Z

Bilingual Customer Service Representative

White Bear Lake, MN
onsite
Temporary to Hire
23.75 - 27.5 USD / Hourly
We are looking for a Spanish Bilingual Customer Service Representative to join a manufacturing team in Minnesota. This long term contract-to-permanent position is ideal for someone who enjoys helping customers, solving product-related questions, and working in a fast-paced technical environment. The person in this role will support customers by identifying appropriate tooling options, addressing inquiries with professionalism, and partnering with internal and external teams to deliver strong service. Responsibilities:• Respond to customer inquiries by phone and email, providing timely support and clear guidance on product and tooling-related questions.• Evaluate customer drawings, specifications, and application details to recommend solutions that align with operational needs.• Enter and manage orders accurately while maintaining complete and organized customer information in company systems.• Explain technical product information in a way that customers can easily understand and apply to their manufacturing processes.• Work closely with colleagues, sales representatives, designers, and distribution partners to coordinate service and resolve issues efficiently.• Support both inbound and outbound customer communication to strengthen relationships and ensure follow-up on open requests.• Assist in resolving customer concerns by identifying practical options and helping guide them toward the best available solution.• Contribute to additional service and administrative tasks as directed by leadership to support team goals.
2026-11-06T00:00:00Z

Bilingual Customer Service Representative

St Paul, MN
onsite
Temporary / Contract
22 - 30 USD / Hourly
We are seeking a dedicated Spanish Bilingual Customer Service Representative to join our growing team. The successful candidate will be responsible for handling customer interactions, resolving inquiries and complaints, and ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Respond promptly to customer inquiries, handling and resolving customer complaints.</li><li>Maintain a record of customer interactions, comments, and complaints.</li><li>Follow-up on customer interactions.</li><li>Communicate and coordinate with internal departments.</li><li>Deliver excellent customer support and assist in the upgrade of our customer experience.</li><li>Handle incoming calls and emails with professionalism and active listening.</li><li>Provide accurate, appropriate, and immediate responses to all customer inquiries.</li><li>Analyze customer's needs and problem-solve as needed.</li><li>Learn about our product range and services to assist customers effectively.</li><li>Process orders, applications, and requests seamlessly.</li></ul>
2026-10-27T00:00:00Z

Helpline Customer Service Representative

Miami, FL
onsite
Temporary / Contract
20 - 20 USD / Hourly
We are seeking a compassionate and dedicated professional to join our team in supporting individuals in crisis. The ideal candidate will have a background in psychology, behavioral health, or a related medical field, along with experience in patient-facing healthcare support. <ul><li>Provide support to individuals experiencing crisis situations with empathy, professionalism, and care. </li><li>Communicate effectively with individuals in both Creole and English. </li><li>Assist with crisis intervention, emotional support, and connection to appropriate resources.</li><li>Maintain calm and professionalism in high-pressure or emotionally charged situations.</li><li>Support patient services functions, including coordination, communication, and follow-up as needed. </li><li>Participate in training related to suicide prevention and crisis intervention techniques. </li></ul>
2026-10-23T00:00:00Z

Sr. Customer Service Representative

Hillside, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively. Salary: $80,000-$100,000 Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTOSchedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM ***PRINT INDUSTRY EXPERIENCE REQUIRED*** Responsibilities:• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-27T00:00:00Z

Sr. Customer Service Representative

Monroe, OH
onsite
Temporary to Hire
22 - 24 USD / Hourly
We are looking for a Sr. Customer Service Representative to join a manufacturing organization in Monroe, Ohio in a contract capacity with the potential to become permanent. This role is ideal for a customer-focused individual who can manage order activity, respond to client needs with confidence, and coordinate across teams to deliver a smooth service experience. The position requires strong communication, attention to detail, and a proactive approach to resolving issues from initial request through final completion. Responsibilities: • Manage purchase order and lease processing across the company’s product and service offerings with a high level of accuracy and timeliness. • Respond to inbound customer questions by providing clear information, resolving concerns, and guiding clients to appropriate solutions. • Coordinate with cross-functional teams to monitor inquiries, orders, and lease requests through each stage of completion. • Take ownership of customer complaints and service incidents, driving follow-up actions and ensuring issues are fully resolved. • Maintain a consistent, high-quality customer experience by communicating updates and next steps throughout the service process. • Track individual performance against established service metrics and work to meet or exceed expectations. • Participate in required training programs to strengthen product knowledge, service skills, and role-related capabilities.
2026-11-09T00:00:00Z

Order Entry Coordinator

Painesville, OH
onsite
Temporary / Contract
22 - 25 USD / Hourly
We are seeking a detail-oriented and organized Estimator / Order Entry Coordinator to join our client's team. This role is responsible for preparing job quotes, entering customer orders, reviewing quality specifications, researching project requirements, and obtaining material pricing. Most requests are received via email and involve quote preparation or purchase order entry. Comprehensive training will be provided.Key Responsibilities:<ul><li>Prepare cost estimates for manufacturing jobs, including material, labor, and overhead costs.</li><li>Generate accurate customer quotes based on project specifications and requirements.</li><li>Enter and process customer orders and purchase orders with a high level of accuracy.</li><li>Review quality specifications and ensure requirements are properly documented.</li><li>Research materials, pricing, and project details to support quoting activities.</li><li>Collaborate with engineering, production, and sales teams to validate project assumptions and adjust estimates as needed.</li><li>Track actual job costs against estimates and help identify variances affecting profitability.</li><li>Maintain organized records of quotes, orders, pricing, and customer communications.</li><li>Respond to customer and internal inquiries regarding quotes, orders, and project status.</li></ul>
2026-11-09T00:00:00Z

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