240 results for Customer Experience Marketing Manager jobs

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Customer Experience Specialist

Newport, KY
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis in Kentucky. This role involves providing contract support for the Order Management team during a scheduled team member leave. The ideal candidate excels at delivering exceptional customer service, managing order-related tasks with precision, and effectively collaborating with team members to ensure seamless operations. Responsibilities:• Accurately enter and validate orders, ensuring all entries are reviewed and approved by the team or manager.• Process and track shipment numbers upon request to maintain timely communication.• Provide quotes for component pricing and manage warranty claims efficiently.• Assist with order and portal management functions, adhering to established procedures.• Follow company protocols to meet deadlines and maintain service level agreements.• Communicate professionally with both internal teams and external stakeholders.• Support standard practices and contribute to maintaining operational consistency.• Collaborate effectively with a team of three to ensure smooth workflow during the coverage period.
2026-03-26T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact. Work Schedule: This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite). Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
2026-03-18T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Coppell, Texas. This contract-to-permanent position offers the opportunity to work in a dynamic and fast-paced environment within the mortgage industry. The role requires excellent communication skills, adaptability, and a strong commitment to providing outstanding customer support. Responsibilities: • Handle inquiries related to mortgages, escrow accounts, tax questions, payments, refinancing options, and early-stage collections up to 60 days. • Manage a high volume of inbound and outbound calls using multiple core systems and AI tools to ensure efficient customer interactions. • Provide exceptional customer service while balancing the need to address collections in early stages. • Navigate and utilize a variety of systems and tools to resolve customer concerns effectively and efficiently. • Support customers with payment issues, connectivity challenges, and account-related concerns. • Collaborate with team members and supervisors to ensure consistent service quality and meet performance goals. • Participate in rotational Saturday shifts, ensuring coverage and availability for customer needs. • Maintain a detail-oriented approach and adhere to business casual dress code while representing the company. • Uphold company standards for customer success and contribute to a positive experience for all clients. • Engage in training, nesting, and coaching programs to continuously improve skills and knowledge.
2026-03-20T00:00:00Z

Customer Experience Specialist

North Canton, OH
onsite
Temporary
16 - 16 USD / Hourly
About the Role:We are seeking an enthusiastic and detail-oriented Customer Relations Specialist to support our enrichment camp programs. This is a seasonal, on-site position through August 2026. Key Responsibilities:<ul><li>Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants.</li><li>Register participants via online platforms and phone.</li><li>Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing.</li><li>Guide customers through the camp website and assist with registrations.</li><li>Perform accurate and timely data entry for events and registrations.</li><li>Analyze concerns, resolve issues, and follow up with customers to ensure superior support.</li><li>Research and resolve participant-related problems with professionalism and urgency.</li><li>Represent and express excitement for our mission during customer interactions.</li><li>Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate.</li><li>Record all details of inquiries and resolutions; process transfers, cancellations, refunds, and receipts as requested.</li><li>Prioritize, escalate, and communicate urgent issues as needed.</li><li>Perform periodic filing and administrative tasks as needed.</li><li>Liaise with internal departments, including direct partnership with the sales team for support.</li><li>Execute other related duties or assist additional departments as business needs roll over.</li></ul> Why Join Us?This position offers an exciting opportunity to make a direct impact supporting enrichment for young minds in a collaborative, mission-driven setting. If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we invite you to apply!
2026-03-26T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Customer Service Manager

Pittsburgh, PA
onsite
Permanent
47000 - 59000 USD / Yearly
We are looking for an experienced Customer Service Manager to oversee and optimize our patient access operations in Pittsburgh, Pennsylvania. This role is critical to ensuring smooth registration processes, effective staff management, and exceptional service delivery. The ideal candidate will bring strong leadership skills and a commitment to enhancing customer experiences in a healthcare environment. Responsibilities: • Supervise the registration and pre-registration tasks performed by staff, ensuring daily completion and providing necessary training. • Develop and manage staff schedules, including rotations, time-off requests, and coverage adjustments, while minimizing overtime and maintaining productivity. • Monitor and improve upfront collection processes by setting goals, offering coaching, and addressing performance issues as needed. • Establish and refine departmental procedures, conducting regular audits and staff training to promote continuous improvement. • Serve as a resource for employees and other departments, fostering an environment of excellent customer service for both internal and external stakeholders. • Lead and track assigned projects, implementing changes and reporting progress to Patient Access Leadership. • Participate in daily facility operations, compiling statistical data and assisting in various departmental functions as required. • Conduct employee evaluations and oversee attendance tracking systems to ensure compliance and efficiency. • Attend facility meetings to align processes and maintain effective communication between clinical and administrative teams.
2026-03-23T00:00:00Z

Customer Service Manager

Dixon, CA
onsite
Contract / Temporary to Hire
40 - 55 USD / Hourly
Job SummaryPermanent Hire OpportunityThis position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.<ul><li>Sales Partner Management: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
2026-03-26T00:00:00Z

Content Marketing Manager

Ann Arbor, MI
onsite
Contract / Temporary to Hire
38 - 44 USD / Hourly
We are looking for an experienced Content Marketing Manager to join our team in Ann Arbor, Michigan. This is a contract-to-permanent position that requires a strategic thinker capable of managing multiple priorities in a fast-paced environment. The ideal candidate will collaborate closely with internal teams to develop and execute comprehensive content strategies that align with business goals. Responsibilities: • Develop and implement content strategies that support integrated marketing initiatives, including PR and social media campaigns. • Collaborate closely with the social media team to create and maintain a content calendar that aligns with organizational objectives. • Oversee the creation and editing of high-quality content across various platforms, including blogs, press releases, and billboard messaging. • Manage both organic and paid social media content to maximize audience engagement and reach. • Provide strategic direction for corporate communications and ensure consistency in messaging. • Analyze content performance metrics to refine strategies and improve effectiveness. • Partner with creative teams to ensure content aligns with branding and marketing goals. • Stay informed about emerging technologies, including AI platforms, to enhance content development processes. • Coordinate with internal and external writers to ensure timely delivery of content. • Maintain a collaborative approach to work, fostering partnerships across departments.
2026-03-03T00:00:00Z

Member Experience Coordinator

Indianapolis, IN
onsite
Temporary
15 - 16 USD / Hourly
We are looking for a dedicated Member Experience Coordinator to join our team in Indianapolis, Indiana. In this contract to hire position, you will play a vital role in ensuring exceptional service and support for our members, fostering positive experiences through attentive communication and efficient problem-solving. This role offers the opportunity to be part of a respected organization that values growth, collaboration, and member satisfaction. Responsibilities:• Process incoming mail, including direct mail responses, address changes, undeliverable items, and member correspondence.• Provide internal support by answering procedural questions and offering technical assistance to staff.• Handle inbound member interactions, such as new membership enrollments, billing inquiries, change requests, and cancellations, with a focus on retention.• Conduct outbound member outreach to support retention initiatives and enhance member satisfaction.• Assist with web-related tasks, including address updates, duplicate card requests, and account login troubleshooting.• Manage membership transfers in and out of designated territories using specialized applications.• Maintain accurate records and ensure timely processing of member requests and correspondence.• Collaborate with management to perform additional duties as needed, contributing to team objectives and organizational success.
2026-03-11T00:00:00Z

Marketing Manager

Chesapeake, VA
onsite
Permanent
75000 - 100000 USD / Yearly
The Marketing Manager is responsible for developing and executing strategic marketing initiatives that drive brand awareness, customer engagement, and revenue growth. This role requires a blend of creativity, analytical thinking, and leadership to manage campaigns across multiple channels. Essential Functions • Develop and refine company-wide marketing strategies, objectives, and long-range plans.• Lead creation of value propositions for product lines by translating customer needs and operational benefits into differentiated market positioning.• Build deep market understanding by collaborating closely with sales, product, and operations teams to assess customer needs, competitive dynamics, and growth opportunities.• Drive growth of existing products by identifying distribution channels, analyzing market size and volume potential, and providing data-backed customer targeting recommendations.• Plan and execute promotional and advertising programs aligned with Sales & Marketing strategies.• Monitor industry trends, market conditions, regulatory changes, and new product introductions to identify opportunities and forecast market potential.• Maintain competitive intelligence on current and emerging competitors.• Oversee development of sales and marketing collateral, including presentations, brochures, and product guides.• Oversee marketing calendars, budgets, and vendor relationships.• Develop and execute marketing strategies that align with company goals, often across multiple channels such as digital, social, email, and events.• Develop strategies, pricing programs, and product offerings for website sales and online promotions.• Lead planning and execution of tradeshow, exhibit, and sponsorship programs.• Represent the company at major national and international trade shows; manage booth setup, teardown, and logistics, including occasional material pickup from shipping carriers.• Supervise and support the day-to-day activities of the Samples Assistant.
2026-03-13T00:00:00Z

Marketing Manager

Chicago, IL
onsite
Permanent
110000 - 135000 USD / Yearly
We are looking for an experienced Marketing Manager to lead and execute strategic initiatives that drive investor acquisition, enhance brand visibility, and support deal flow in the real estate (commercial/industrial) sector. This role offers significant autonomy, direct collaboration with leadership, and the opportunity to make a lasting impact on the company's growth trajectory. The ideal candidate will bring expertise in real estate syndication marketing and a proven ability to target accredited investors. Responsibilities:• Develop and implement comprehensive marketing strategies aimed at attracting accredited investors and expanding brand awareness.• Design and refine lead generation funnels tailored to target property sellers and investment audiences.• Analyze marketing performance metrics, providing actionable insights to optimize campaigns.• Collaborate closely with leadership to align marketing initiatives with business objectives.• Manage email campaigns, ensuring content resonates with the target audience and drives engagement.• Organize webinars and events to strengthen investor relationships and promote company offerings.• Oversee digital marketing efforts, including social media and paid advertising, to maximize reach.• Identify emerging trends in the real estate and investment sectors to inform marketing strategies.• Build and maintain strong relationships with stakeholders, including investors and property sellers.
2026-03-26T00:00:00Z

Marketing Manager

Brea, CA
onsite
Permanent
87000 - 115000 USD / Yearly
We are looking for an experienced Marketing Manager to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities: • Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget. • Develop comprehensive project plans detailing tasks, schedules, and resource allocations. • Work closely with cross-functional teams to define project objectives, requirements, and deliverables. • Monitor progress and proactively address risks and challenges to keep projects on track. • Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives. • Analyze and evaluate project performance, providing actionable insights for improvement. • Communicate regularly with stakeholders and senior management to report on project status and outcomes. • Implement strategies to optimize workflows and enhance team collaboration. • Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-03-03T00:00:00Z

Marketing Manager

Alpharetta, GA
onsite
Permanent
75000 - 100000 USD / Yearly
We are looking for an experienced Marketing Manager to lead strategic initiatives that elevate our brand and drive measurable growth. Based in Alpharetta, Georgia, this role focuses on crafting impactful campaigns, building client relationships, and enhancing engagement through innovative marketing strategies. If you thrive in a fast-paced environment and are passionate about delivering results, this opportunity is perfect for you. Responsibilities: • Develop and manage newsletters, case studies, and success stories to showcase client achievements and organizational impact. • Create and oversee promotional content for client-facing events, including workshops, accelerators, and member gatherings. • Design and implement targeted campaigns to promote in-person and virtual training programs, ensuring maximum reach and effectiveness. • Collaborate closely with the sales team to generate leads, nurture prospects, and reengage former clients. • Ensure all marketing communication aligns with the company's mission and maintains its high-quality brand standards. • Track, analyze, and report on engagement metrics, conversions, and campaign performance to drive continuous improvement. • Promote and monitor referral programs to increase member-generated leads and ensure exceptional client experiences. • Drive sales of one-off or bundled onsite training services through impactful marketing strategies and campaigns. • Support member upgrades by creating campaigns that encourage transitions to higher-level or long-term programs. • Monitor engagement metrics such as open rates, click-through rates, and attendance at events to refine marketing efforts.
2026-03-12T00:00:00Z

Marketing and Communications Manager

Boston, MA
onsite
Permanent
75000 - 90000 USD / Yearly
We are looking for a dynamic Marketing and Communications Manager to lead efforts in enhancing brand visibility, fostering community engagement, and supporting enrollment growth for our educational institution in Boston, Massachusetts. This role will focus on developing impactful storytelling, executing strategic campaigns, and leveraging data-driven insights to create a memorable experience for prospective families and the broader school community. As a key member of the team, you will shape the way our school is presented across various platforms, ensuring alignment with organizational values and goals. This is a full-time, fully onsite position in Boston. Salary is 75-90K. Responsibilities:• Develop and implement a compelling brand narrative that highlights the school’s values, achievements, and unique offerings.• Create high-quality content across digital, print, and multimedia platforms, including newsletters, blogs, and social media.• Capture and curate visual assets such as photos and videos to support marketing, admissions, and community initiatives.• Lead and manage social media strategies to enhance engagement, audience reach, and overall brand sentiment.• Plan and execute digital marketing campaigns, including paid social media and retargeting efforts, in collaboration with regional partners.• Analyze campaign performance metrics to optimize strategies and meet enrollment goals.• Design and update website content to ensure accuracy, relevance, and editorial excellence.• Collaborate with the admissions team to produce marketing materials that guide families through the enrollment process.• Coordinate logistics and creative assets for school events such as open houses and community engagements.• Manage internal communications, including newsletters and staff resources, to foster trust and belonging within the school community.
2026-03-17T00:00:00Z

Customer Service & Operations Manager

Cromwell, CT
onsite
Permanent
100000 - 120000 USD / Yearly
Customer Service & Operations ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is partnering with a leading distributor to fill a critical Customer Service & Operations Manager. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success. Responsibilities:<ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul>Qualifications:<ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-06T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z

Customer Success Specialist

Battle Creek, MI
onsite
Contract / Temporary to Hire
17.4135 - 21.5 USD / Hourly
We are looking for a dedicated and resourceful Customer Success Specialist to join our team in Battle Creek, Michigan. In this contract-to-permanent role, you will provide exceptional customer service and administrative support within a manufacturing company. This position offers the opportunity to grow with the organization and transition to a permanent role as the company continues to expand. This role is 100% onsite, M-F 8am-5pm. Responsibilities:• Respond to customer inquiries via phone and email, ensuring prompt and accurate resolutions.• Deliver detailed product information and address customer concerns to maintain satisfaction.• Support order processing by managing documentation and performing clerical tasks.• Organize and maintain office systems to ensure a smooth workflow.• Collaborate effectively with team members and management to meet business objectives.• Uphold a clean and organized workspace, contributing to a productive environment.• Utilize accounting software to support administrative functions without performing accounting tasks.• Ensure timely communication and follow-up with customers regarding requests and complaints.• Adapt to changing priorities and operate independently to meet deadlines.
2026-03-24T00:00:00Z

Customer Success Specialist

Omaha, NE
onsite
Temporary
21 - 25 USD / Hourly
WHAT WE’RE LOOKING FOR We’re seeking someone who brings professionalism, patience, and genuine care to every customer interaction. In this role, you’ll be the first point of contact for incoming calls and emails—supporting customers with status updates, questions, general inquiries, and the occasional grievance. You’ll handle a high volume of calls, route inquiries to the right team members, and enter accurate information into our systems.
2026-03-26T00:00:00Z

Marketing/Communications Manager

Avondale, PA
onsite
Permanent
90000 - 120000 USD / Yearly
We are looking for an experienced Marketing and Communications Manager to lead the development and execution of comprehensive marketing strategies. This role is pivotal in driving brand growth, enhancing customer engagement, and managing promotional efforts across digital, product, and social platforms. You will oversee a team and collaborate with external partners to ensure impactful marketing initiatives. Responsibilities: • Develop and implement marketing strategies that align with the company’s growth objectives and vision. • Identify and prioritize high-performing marketing channels to boost brand visibility and revenue. • Lead product marketing efforts, including launch planning, messaging, and promotional campaigns. • Collaborate with internal teams and external partners to execute go-to-market strategies effectively. • Oversee social media strategies and daily operations, ensuring alignment with broader marketing goals. • Build relationships with influencers, affiliates, and brand ambassadors to amplify brand storytelling. • Manage digital marketing vendors and track performance metrics to refine strategies. • Maintain a marketing calendar and coordinate cross-functional campaigns to ensure seamless execution. • Analyze marketing performance data to inform future initiatives and optimize results. • Ensure consistent brand representation across all platforms and customer touchpoints.
2026-03-25T00:00:00Z

Product Marketing Manager

Cold Spring, MN
onsite
Permanent
85000 - 103000 USD / Yearly
We are looking for a strategic and results-driven Product Marketing Manager to join our team in Cold Spring, Minnesota. In this role, you will act as the vital link between customer needs and internal teams, leveraging market insights to shape product strategies and drive growth. With a focus on the commercial construction market, you will oversee the complete product lifecycle, ensuring our offerings remain competitive and impactful. Responsibilities: • Lead the development and execution of product strategies across the portfolio to meet market demands and deliver customer value. • Manage all aspects of the product lifecycle, including roadmap planning, enhancements, portfolio optimization, and phase-out strategies. • Collaborate with leadership to set priorities and advocate for initiatives that enhance the company’s market position. • Analyze market trends, customer needs, and competitive landscapes to identify opportunities for innovation and product enhancements. • Develop pricing strategies that balance profitability and market competitiveness. • Coordinate product training for internal teams and external stakeholders, ensuring alignment with overall marketing and sales strategies. • Partner with marketing teams to create impactful go-to-market plans, messaging, and sales enablement materials. • Establish and monitor performance metrics to evaluate the success of product management efforts and ensure alignment with business goals. • Maintain expertise in industry best practices, emerging trends, and methodologies to continuously improve product management processes. • Drive effective communication and change management practices to align stakeholders and support strategic goals.
2026-03-03T00:00:00Z

Digital Marketing Manager

Brea, CA
onsite
Permanent
87000 - 115000 USD / Yearly
We are looking for a skilled Digital Marketing Manager to oversee and execute innovative strategies that drive engagement, growth, and results across digital platforms. Based in Cerritos, California (in office T, W, R), this role requires a self-motivated, detail-oriented individual with a strong background in digital marketing, project management, and data analysis. The ideal candidate will excel in managing multiple projects simultaneously while collaborating effectively with cross-functional teams to achieve business objectives. Responsibilities:• Develop and implement comprehensive digital marketing strategies tailored to mobile app promotion and user engagement.• Manage and optimize paid social campaigns, Google Ads, and email marketing efforts to maximize ROI.• Oversee UX/UI design initiatives for mobile applications, ensuring a seamless user experience and interface.• Collaborate with internal teams to define project goals, timelines, and deliverables.• Analyze marketing performance data using tools like Google Analytics to identify trends and opportunities for improvement.• Monitor app store performance metrics and implement strategies to enhance visibility and downloads.• Address project challenges and bottlenecks promptly to maintain smooth workflows.• Provide regular updates and reports to stakeholders on campaign performance and project progress.• Stay up-to-date with industry trends and emerging digital marketing technologies.• Support additional marketing initiatives as needed to align with broader team objectives.
2026-03-03T00:00:00Z

Digital Marketing Manager

Edina, MN
onsite
Temporary
39.5865 - 45.837 USD / Hourly
We are looking for a skilled Digital Marketing Manager to join our team on a long-term contract basis in Edina, Minnesota. This role involves overseeing strategic marketing initiatives while managing day-to-day operations, ensuring seamless execution of campaigns and platform transitions. The ideal candidate will bring expertise in marketing automation tools and a data-driven mindset to optimize engagement and system performance. Responsibilities: • Lead the migration of marketing assets and data to a new automation platform, ensuring consistent performance throughout the process. • Develop and execute A/B testing strategies to enhance audience engagement and campaign effectiveness. • Manage comprehensive analytics, including tracking open rates, deliverability metrics, and other key performance indicators. • Collaborate with cross-functional teams to support marketing goals and implement technical improvements. • Monitor and troubleshoot automation workflows, proactively addressing deliverability or logic issues. • Drive strategic improvements to optimize system health and campaign outcomes. • Provide hands-on management of tools such as HubSpot, Salesforce Marketing Cloud, and other CRM platforms. • Ensure data continuity across marketing operations during transitions and upgrades. • Support the development and execution of email marketing campaigns, aligning with overall business objectives.
2026-03-26T00:00:00Z

Customer Care Specialist

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Part-Time Customer Care Specialist to join our team in Palo Alto, California. In this long-term contract position, you will play a key role in delivering exceptional service to patients, families, and staff members at our clients Care Gift Shops. Your contributions will enhance the overall customer experience by assisting with sales, inventory management, and merchandising while maintaining high attention to detail. Responsibilities:• Provide outstanding customer service by assisting clients in finding and purchasing retail items, offering product recommendations, and emphasizing quality and utility.• Process sales transactions efficiently, including handling cash, issuing change, and managing credit card payments using Point of Sale systems.• Ensure incoming shipments are accurately received, inspected, tagged, and displayed appropriately within retail locations.• Maintain inventory by fulfilling stock requests, organizing merchandise, and monitoring inventory levels in assigned zones.• Collaborate with leadership to implement merchandising strategies, offering creative ideas to enhance the shop’s aesthetic and customer appeal.• Conduct regular inventory cycle counts, compare results with system data, and work with the coordinator to address discrepancies.• Participate in physical inventory checks, assist with stock receiving, and maintain accurate inventory records.• Uphold the shop’s appearance by cleaning shelves, organizing fixtures, and replenishing merchandise as needed.• Adapt to a fast-paced environment, taking initiative and working effectively both independently and as part of a team.• Provide exceptional support to a diverse range of individuals, including patients, families, and executive leaders, while managing varying personalities and situations.
2026-03-25T00:00:00Z

Client Solutions Manager (Marketing and Creative)

Fort Lauderdale, FL
onsite
Permanent
0 - 0 USD / Yearly
Job Type: Talent SolutionsJob Title: Client Solutions Manager (Marketing and Creative)Assignment Type: Full-TimeIndustry: Marketing and CreativeJob SummaryAs a Client Solutions Manager, your responsibilities will include:<ul><li>Business development: Develop and grow your own client base by marketing our services for contract talent solutions using your proven graphic design, marketing, advertising and corporate communications background. Market via video, telephone as well as conduct in-person and virtual meetings with C-level executives and key decision makers. Client Solutions Manager will participate in local association and networking events to solidify Robert Half’s presence in the local business community.</li><li>Placement activities: Select well-matched candidates to fulfill client job orders and maintain on-going contact with client companies and contract professionals currently on assignment to ensure both receive exceptional customer service. In addition, the client solutions manager will resolve any customer service issues quickly and efficiently to maintain the highest level of customer satisfaction.</li><li>Meet and exceed weekly business development goals.</li></ul>
2026-03-27T00:00:00Z