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239 results for Customer Experience Marketing Manager jobs

Customer Experience Specialist

Collierville, TN
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are seeking a detail-oriented and professional Customer Service Representative (CSR) to join a growing sales and service team within a well-established manufacturing and distribution organization. This role is responsible for delivering exceptional customer support through order processing, pricing and availability inquiries, shipment tracking, and issue resolution. The CSR will collaborate closely with sales, operations, and distribution teams to ensure a seamless customer experience throughout the order fulfillment process.The ideal candidate thrives in a fast-paced environment, can manage a high volume of customer interactions across multiple accounts, and maintains a positive, solutions-focused approach. Responsibilities<ul><li>Communicate clearly and professionally with customers via phone and email</li><li>Utilize multiple systems and technology platforms to efficiently address customer needs</li><li>Respond to inquiries regarding products, pricing, order status, and availability</li><li>Partner with internal teams to support customer requirements and resolve issues</li><li>Process and validate customer orders accurately and efficiently</li><li>Coordinate order routing and fulfillment according to established procedures</li><li>Manage assigned customer accounts while maintaining high service standards</li><li>Investigate and resolve customer concerns, discrepancies, and service-related issues in a timely manner</li><li>Adhere to departmental policies, procedures, and performance expectations</li></ul>Qualifications<ul><li>1–3 years of customer service, order management, sales support, or related experience</li><li>Excellent verbal, written, and interpersonal communication skills</li><li>Strong analytical, organizational, and problem-solving abilities</li><li>Proven ability to manage multiple priorities while maintaining attention to detail</li><li>Dependable with a strong work ethic and commitment to customer satisfaction</li><li>Ability to work independently and collaboratively within a team environment</li><li>Customer-focused mindset with a process-oriented approach</li><li>Experience with ERP systems and order management platforms is a plus</li><li>Bachelor's degree preferred</li></ul>
2026-06-09T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract capacity with the potential for a permanent role. This position focuses on delivering responsive support to customers by handling product questions, managing orders, and resolving service issues with accuracy and professionalism. The role works closely with sales, operations, and other internal partners to keep customers informed and ensure a smooth order experience from inquiry through delivery. Responsibilities: • Respond to customer questions related to product availability, pricing details, order progress, and suitable product options while providing timely and accurate information. • Build strong working relationships with customer accounts and sales partners to support satisfaction, clear communication, and dependable service. • Process incoming orders through approved channels and verify order details to promote efficient and accurate fulfillment. • Monitor open orders, identify potential delays or issues, and communicate updates promptly to customers and internal teams. • Investigate customer concerns and service requests, coordinate with cross-functional partners, and drive issues through to resolution. • Assist customers with navigating online tools and resources so they can more easily access information and complete routine tasks. • Maintain up-to-date knowledge of company products, procedures, and service practices through training and ongoing learning. • Provide day-to-day guidance to newer team members and help document processes that support consistent service delivery. • Support priority accounts and special assignments as needed while contributing ideas that improve workflow and customer experience. • Follow safety expectations, established procedures, and performance standards in daily work activities.
2026-06-10T00:00:00Z

Customer Experience Specialist

Richardson, TX
onsite
Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join our team in Richardson, Texas in a contract-to-permanent role. This position focuses on delivering responsive support to customers by managing inquiries, coordinating orders, and helping ensure a smooth experience from request through fulfillment. The ideal candidate brings strong customer service skills, attention to detail, and the ability to work effectively with internal teams to resolve issues and keep customers informed. Responsibilities: • Respond to customer questions related to product options, pricing, availability, order progress, and general service needs with accurate and timely information. • Build strong working relationships with customer accounts and sales partners by setting clear expectations and providing dependable follow-through on open requests. • Process incoming orders through approved communication channels and review submissions for completeness and accuracy before entry. • Monitor order activity from entry through shipment, identify potential delays or issues, and coordinate with the appropriate teams to address them quickly. • Communicate proactively with customers and sales contacts when timelines, inventory, or delivery expectations may change. • Support customers with website navigation and online ordering resources to improve ease of use and self-service adoption. • Maintain current knowledge of company products, brands, and internal procedures through training and ongoing learning. • Provide day-to-day guidance to newer team members, share process knowledge, and help document standard procedures as needed. • Assist with priority orders, special assignments, and service improvement efforts that enhance operational efficiency and customer satisfaction.
2026-06-10T00:00:00Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Experience Specialist to support members and customers. This contract position with potential for a permanent opportunity plays an important role in answering benefit and eligibility questions, resolving service concerns, and helping ensure claims-related information is handled accurately and efficiently. The ideal candidate brings strong communication skills, sound judgment, and a customer-first mindset in a fast-paced environment. Preference will be given to applicants currently residing in Hawaii due to the nature of the job requirements. To apply for this role, please call us at 808-531-0800. Responsibilities:• Assist customers through inbound and outbound calls, email, written correspondence, and walk-in interactions while delivering timely, attentive support.• Provide clear guidance on eligibility, benefits, and claim status, helping customers understand available coverage and next steps.• Resolve service issues thoroughly by researching concerns, documenting outcomes, and following through until completion.• Coordinate benefit information with other insurance carriers to support accurate coverage determination and claim handling.• Enter claim-related data and support straightforward claim review and adjudication activities up to Level 2 as needed.• Serve as backup support for claims processing functions during periods of high volume or team coverage needs.• Complete routine administrative work, maintain organized records, and follow established documentation standards and procedures.• Contribute to special assignments and additional operational tasks that support customer service and claims team objectives.
2026-06-04T00:00:00Z

Customer Experience Specialist

Parsippany, NJ
onsite
Temporary to Hire
15.8365 - 18.337 USD / Hourly
We are looking for a Member Service Representative to support members with day-to-day account needs while delivering attentive, detail-oriented service in Morris Plains, New Jersey. This contract opportunity with potential for a long-term role is ideal for someone who enjoys helping customers, handling financial transactions accurately, and contributing to smooth branch operations. The person in this role will serve as a trusted point of contact for member questions, account support, and routine banking activity while maintaining a high standard of accuracy, confidentiality, and compliance. Responsibilities:• Provide responsive support to members by clarifying account details, explaining available services, and guiding them toward appropriate solutions.• Handle everyday financial transactions such as deposits, withdrawals, transfers, loan payments, and money orders with a strong focus on precision.• Manage cash and check activity in accordance with established balancing practices, internal controls, and security expectations.• Open, update, and close member accounts while confirming that all required forms and supporting documentation are complete and accurate.• Identify routine service issues, resolve them efficiently, and elevate more complex concerns to the appropriate team for follow-up.• Maintain organized records related to transactions, account activity, and service requests to support accurate branch documentation.• Assist with daily operational tasks, including cash drawer reconciliation and branch opening or closing duties when assigned.• Follow branch policies, privacy standards, and regulatory requirements while helping promote a secure and compliant environment
2026-06-10T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Customer Experience Specialist to join a mortgage services team in Texas in a contract role with the potential for a permanent position. This position supports customers through a wide range of account-related questions, including payments, escrow and tax matters, refinance inquiries, and early-stage delinquency conversations. The role is ideal for someone who communicates with confidence, stays organized in a fast-paced call center setting, and can move comfortably between multiple systems while delivering a positive customer experience. Responsibilities: • Respond to a high volume of incoming and outgoing customer calls related to mortgage accounts, payment activity, escrow items, tax questions, and refinance requests. • Guide customers through account concerns with professionalism while helping resolve early-stage past-due situations up to 60 days delinquent. • Navigate several internal platforms and AI-supported tools to research account details, document interactions, and provide accurate information. • Deliver clear written and verbal communication when handling follow-up messages, service updates, and customer inquiries. • Maintain productivity and service quality standards in a fast-paced call center environment with changing customer needs. • Participate in training, coaching, and post-training support to build product knowledge and strengthen call handling performance. • Support rotating Saturday coverage on a scheduled basis, with compensatory time provided according to team guidelines.
2026-06-09T00:00:00Z

Customer Experience Specialist

Arlington, TN
onsite
Temporary to Hire
23 - 24 USD / Hourly
We are looking for a Customer Experience Specialist to support day-to-day customer interactions and order-related activities in Arlington, Tennessee. This contract opportunity is ideal for someone who communicates clearly, stays organized across multiple systems, and takes pride in delivering accurate, timely service. The person in this role will help manage customer requests, process order information, and maintain smooth communication through email and internal platforms. Responsibilities: • Respond to customer inquiries through email and provide clear, thorough updates on requests and order status. • Enter customer orders accurately into internal systems while verifying details for completeness and correctness. • Create, review, and manage purchase order information to support efficient transaction processing. • Use SAP and browser-based tools to access records, update account information, and track order activity. • Coordinate across systems and communication channels to resolve issues and support a positive customer experience. • Maintain organized documentation of customer interactions, order changes, and follow-up actions. • Monitor assigned tasks closely to ensure deadlines are met and service expectations are maintained.
2026-06-09T00:00:00Z

Customer Service Manager

Orchard Park, NY
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
Jenny Bour with Robert Half is working with a growing organization that is looking for a Customer Service Manager to join their team! The Customer Service Manager plays a key role in delivering a clear, accurate, and positive client experience. This position oversees day-to-day customer account operations while serving as a primary resource for individuals navigating billing, payments, and account-related inquiries. The ideal Customer Service Manager candidate brings a strong customer-first mindset, proven leadership ability, and a solid understanding of financial processes. Key Responsibilities:<ul><li>Lead Customer Service Operations & Team Performance</li><li>Provide strategic and daily oversight of account-related functions including billing, payments, refunds, and collections. Supervise, coach, and develop team members to ensure high performance.</li><li>Monitor key performance indicators and ensure accurate account reconciliation and reporting.</li><li>Deliver a Customer-Centered Experience</li><li>Handle complex or sensitive account issues with professionalism, empathy, and strong problem-solving skills.</li><li>Oversee payment plans and support solutions designed to improve customer access and satisfaction.</li><li>Maintain adherence to applicable regulations, policies, and internal procedures while collaborating cross-functionally with internal teams.</li></ul>
2026-06-10T00:00:00Z

Customer Service Manager

Anoka, MN
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
This position will oversee day to day operations and lead our client’s customer service team with a focus on driving continuous improvement initiatives. This leader will play a key role in delivering an exceptional customer experience, optimizing internal processes, and building a high-performing, customer-focused team. Key Responsibilities<ul><li>Lead, coach, and develop a customer service team while fostering a high-performance and customer-first culture</li><li>Oversee daily customer service operations, including order processing, inquiries, and issue resolution</li><li>Manage and resolve customer concerns via phone and email, including escalated issues</li><li>Process and oversee RMAs, mis-shipments, and customer contract administration</li><li>Monitor and analyze key performance indicators (KPIs) such as response time, resolution rate, and customer satisfaction; implement improvements as needed</li><li>Collaborate cross-functionally with sales, operations, and supply chain to ensure seamless service delivery</li><li>Identify and implement process improvements to drive efficiency and enhance the customer experience</li><li>Develop and deliver training programs to support team growth and consistency in service standards</li><li>Support CRM/ERP system enhancements and digital transformation initiatives</li><li>Participate in hiring, onboarding, and ongoing development of customer service staff</li><li>Establish and maintain strong relationships with customers and key stakeholders</li></ul>
2026-06-01T00:00:00Z

Customer Service Manager

Kansas City, MO
onsite
Permanent / Full Time
75000 - 85000 USD / Yearly
We are looking for a Customer Service Manager to lead the client experience for corporate branding programs and digital ordering services. This role focuses on improving every stage of the customer journey, from account support and order management to delivery satisfaction and long-term client loyalty. The ideal candidate brings a strong blend of customer service leadership, purchasing knowledge, and operational coordination to create efficient processes and a consistently high standard of service. Responsibilities: • Guide the overall customer experience strategy for uniform and branded merchandise programs, ensuring smooth interactions across ordering, support, and fulfillment. • Partner with clients, administrators, and end users to understand service needs and resolve issues in a timely, attentive manner. • Oversee purchasing-related activities tied to customer orders, including procurement coordination, material availability, and vendor communication. • Identify service gaps and workflow inefficiencies, then implement practical improvements that strengthen accuracy, speed, and customer satisfaction. • Monitor online ordering platform performance and collaborate with internal teams to recommend enhancements that improve usability and reliability. • Track service trends, customer feedback, and account performance metrics to support retention efforts and continuous improvement initiatives. • Coordinate cross-functional efforts between customer service, purchasing, and administrative teams to maintain consistent execution and communication. • Support process updates and operational changes as needed, ensuring minimal disruption to customers and internal stakeholders.
2026-06-08T00:00:00Z

Customer Service Manager

Modesto, CA
onsite
Permanent / Full Time
62000 - 70000 USD / Yearly
We are looking for a Customer Service Manager to lead branch service operations in Modesto, California while creating a positive experience for both customers and team members. This role combines day-to-day operational oversight with staff coaching, compliance support, and relationship building within the local community. The ideal candidate brings strong judgment, a service-first mindset, and the ability to keep branch activities running accurately, securely, and efficiently. Responsibilities: • Direct daily branch activities to ensure teller services, cash handling, and customer support functions operate smoothly and accurately. • Step in to assist frontline employees with service requests and transactions during busy periods to maintain an efficient customer experience. • Review branch activity for adherence to internal policies, operating standards, and regulatory expectations, taking action when gaps are identified. • Authorize customer and operational transactions within assigned approval limits while maintaining sound risk awareness. • Perform routine control checks and pre-audit reviews to reduce exposure, improve operational discipline, and support examination readiness. • Guide, coach, and develop branch employees through training, one-on-one feedback, and ongoing reinforcement of service and accuracy standards. • Manage hiring support, onboarding efforts, scheduling, and retention activities to sustain a strong and dependable team. • Address escalated customer issues with professionalism, follow through on resolutions, and strengthen long-term client relationships. • Recommend deposit and consumer or business banking solutions based on customer needs and contribute to branch growth through community and business development efforts. • Help maintain and improve branch procedures, participate in assigned initiatives, and uphold a secure environment that protects confidential information.
2026-06-08T00:00:00Z

Customer Service Manager

Saugus, CA
onsite
Temporary / Contract
25.3365 - 29.337 USD / Hourly
We are looking for an experienced Customer Service Manager to oversee a high-performing support team in Santa Clarita, California. This Long-term Contract position is fully onsite and focuses on maintaining excellent service standards, guiding staff development, and ensuring efficient day-to-day customer service operations. The ideal candidate brings strong leadership skills, a customer-first mindset, and the ability to turn service insights into measurable operational improvements. Responsibilities: • Lead daily activities for the customer service team, ensuring consistent coverage, productivity, and service excellence. • Recruit, onboard, and train new team members on service expectations, workflows, and company guidelines. • Provide regular coaching, mentorship, and performance feedback to help employees strengthen their skills and meet goals. • Address complex customer concerns and escalated issues with professionalism, sound judgment, and timely resolution. • Monitor service quality and ensure the team stays current on product information, policy updates, and procedural changes. • Review customer interactions and operational data to identify patterns, track team performance, and support informed decision-making. • Prepare recurring reports for leadership that summarize service results, team metrics, and areas for improvement. • Create and maintain support materials such as knowledge base content, reference guides, and frequently asked questions. • Recommend and help implement process enhancements that improve efficiency, customer satisfaction, and overall team effectiveness. • Contribute to departmental planning by supporting budget awareness, staffing coordination, and other assigned operational needs.
2026-06-02T00:00:00Z

Marketing Manager

Detroit, MI
onsite
Temporary / Contract
28.5 - 33 USD / Hourly
We are looking for a versatile Project Manager to lead brand-building efforts and strengthen client relationships for a Contract position based in Detroit, Michigan. This role will shape marketing programs across print and digital channels while partnering closely with creative, production, and commercial teams to deliver effective campaigns. The ideal candidate brings a strong mix of strategic thinking, client-facing confidence, and hands-on execution, and will serve as a visible representative of the brand in the local market. Responsibilities:• Create and implement integrated marketing plans that support brand visibility, customer engagement, and business growth across multiple channels.• Work closely with design and production partners to develop compelling printed assets such as brochures, magazines, journals, and related promotional materials.• Lead marketing initiatives from initial planning through final delivery, managing schedules, budgets, and quality expectations throughout the project lifecycle.• Represent the organization at industry gatherings, networking events, trade shows, and community activities to promote the brand and expand market presence.• Cultivate strong relationships with existing clients by identifying their evolving needs, encouraging long-term loyalty, and uncovering opportunities for additional services.• Partner with sales stakeholders to align marketing efforts with business development goals and support outreach to prospective customers.• Monitor brand presentation across campaigns, collateral, and customer touchpoints to maintain a consistent and strong market identity.• Contribute to campaign development in areas such as email outreach, B2B promotions, digital marketing, and brand awareness initiatives.
2026-06-03T00:00:00Z

Marketing Manager

Boston, MA
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
Are you a Senior Marketing Coordinator or Marketing Coordinator with 4-5+ years of AEC marketing experience ready to take the next step and become a Marketing Manager with a path to becoming a Marketing Director? I’m working on a hybrid Marketing Manager position requiring three days a week in the Boston office. Target salary is 90-95K but the client could potentially flex up to the 100K or so range for the right experience. We’re seeking a strategic, hands-on Marketing Manager to help shape how our client pursues and wins new business. In this role, you’ll work closely with firm leadership and business development to develop pursuit strategies, craft compelling proposals and presentations, and strengthen the firm’s overall marketing approach. This is an excellent opportunity for an experienced AEC marketing professional who enjoys both strategy and execution and is interested in growing into a Director-level leadership role over time. What You’ll Do<ul><li>Partner with leadership and business development to shape pursuit strategy, positioning, and messaging</li><li>Lead the development of proposals, presentations, and interview materials from kickoff through final delivery</li><li>Write and edit clear, compelling content that translates complex work into persuasive stories</li><li>Advance visual storytelling through the use of graphics, data, photography, and videography</li><li>Collaborate with internal marketing team members to create polished, high-quality materials</li><li>Manage awards submissions, support thought leadership initiatives, and contribute to PR efforts</li><li>Improve marketing systems, templates, workflows, and opportunity tracking</li><li>Help ensure continuity between business development activities and active pursuits</li><li>Guide external brand presence across platforms such as LinkedIn and Instagram</li></ul>
2026-05-27T00:00:00Z

Marketing Manager

Tampa, FL
onsite
Permanent / Full Time
65000 - 70000 USD / Yearly
We are looking for a creative and organized Marketing Manager to support commercial real estate marketing initiatives. This role blends traditional marketing execution with digital outreach to strengthen property visibility, promote listings, and elevate brand presence across multiple channels. The ideal candidate brings strong communication skills, sharp attention to detail, and the ability to manage several projects at once in a fast-paced environment. Responsibilities: • Develop marketing materials such as property flyers, email campaigns, and social media content that highlight listings and market activity in a compelling way. • Maintain accurate and up-to-date property information across internal platforms and external listing websites, including new entries and revisions. • Produce announcement materials for completed transactions, specialty promotions, and other key business updates to increase market awareness. • Coordinate property signage inventory and placement to ensure branded materials remain consistent, visible, and readily available. • Track campaign performance, review engagement data, and prepare reports that help guide future marketing decisions. • Create demographic summaries, mapping visuals, aerial exhibits, and market-specific presentation materials to support leasing and sales efforts. • Prepare tour books and customized collateral for prospective tenants and buyers to enhance the site selection process. • Contribute social content and timely market updates that help position brokers and teams as informed voices within commercial real estate. • Support listing improvement initiatives, maintain organized digital deal documentation, and assist with general office coordination when needed.
2026-05-27T00:00:00Z

Marketing Manager

Pompano Beach, FL
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a strategic and results-oriented Marketing Manager to lead initiatives that strengthen brand visibility and support business growth in Pompano Beach, Florida. This position blends creative planning with performance analysis, requiring someone who can shape multi-channel campaigns, guide priorities across teams, and turn market insights into effective action. The ideal candidate brings strong leadership, experience across digital and traditional marketing, and the ability to refine programs based on measurable outcomes. Responsibilities: • Create and lead integrated marketing plans that support revenue goals, expand brand presence, and encourage long-term customer engagement. • Evaluate audience behavior, market conditions, and campaign performance to recommend informed adjustments and improve results. • Administer marketing spend responsibly by prioritizing investments, tracking costs, and maximizing return across initiatives. • Partner with sales, product, and creative stakeholders to maintain aligned messaging and deliver cohesive campaigns across channels. • Measure success through relevant metrics and analytics tools, then optimize tactics based on performance data. • Research competitors, industry developments, and emerging marketing approaches to identify opportunities and keep strategies current. • Organize events and other promotional activities that strengthen relationships with customers and prospects. • Travel as needed to support event execution, including occasional evening and weekend attendance. • Provide direction to marketing team members through coaching, feedback, and day-to-day leadership.
2026-05-27T00:00:00Z

Marketing Manager

Atlanta, GA
onsite
Permanent / Full Time
0 - 0 USD / Yearly
The Marketing Manager plays a central role in leading and executing marketing initiatives across property listings, brand efforts, digital content, and marketing operations. This position ensures all marketing activities—from property launches to company communications—are organized, accurate, and delivered on schedule.This role oversees the rollout of hotel investment opportunities, including building listings, managing email campaigns, updating deal statuses, and maintaining consistency across all marketing channels. It also supports broader brand initiatives by managing social media content, updating website materials, and contributing to campaigns, announcements, and public relations efforts.In addition, the Marketing Manager supports thought leadership initiatives, including Teague Talks and the Hunter Conference, by coordinating content promotion, repurposing assets, and managing digital marketing efforts tied to key events and releases.The role also manages marketing operations, including calendars, timelines, and project coordination across multiple priorities, while maintaining databases and identifying opportunities to improve efficiency and workflows.Overall, this is a highly visible, cross-functional role that requires strong project management, communication, and the ability to manage multiple priorities in a fast-paced environment.
2026-06-04T00:00:00Z

Marketing Manager

Englewood Cliffs, NJ
onsite
Temporary / Contract
45 - 65 USD / Hourly
We are looking for an experienced Marketing Manager to support high-visibility brand initiatives within the advertising industry. This is a long-term contract position focused on shaping marketing presence across events, sponsorships, thought leadership, and branded content while ensuring every deliverable reflects strong quality and consistency. The ideal candidate brings a strategic mindset, strong communication skills, and the ability to keep multiple projects moving forward in a collaborative, fast-paced environment. Responsibilities:• Drive marketing support for conferences, live events, corporate initiatives, and charitable programs by developing tailored brand materials and promotional assets.• Plan and execute brand activations tied to sponsorships, translating campaign objectives into engaging content and event-day experiences.• Oversee creative planning and scheduling for large-format digital displays, coordinating requirements, approvals, and final delivery with agency and internal creative teams.• Partner closely with events, communications, and cross-functional stakeholders to align marketing efforts and strengthen integrated promotion across initiatives.• Gather, organize, and manage stakeholder input throughout project lifecycles while maintaining accuracy and securing required legal and compliance approvals.• Lead end-to-end delivery of assigned marketing projects, balancing shifting priorities while meeting deadlines, budget expectations, and brand standards.• Support development of B2B thought leadership and social media materials in collaboration with content specialists, agency partners, and business teams.• Review campaign and collateral output to ensure brand guidelines are applied consistently across materials produced by internal and external creative resources. 02720-0013445119
2026-05-28T00:00:00Z

Marketing Manager

Auburn Hills, MI
onsite
Permanent / Full Time
90000 - 110000 USD / Yearly
We are looking for a Marketing Manager to lead strategic marketing initiatives, a small team of creative marketers, and digital projects that strengthen brand visibility and support business growth in Auburn Hills, Michigan. This role is suited for a hands-on leader who can coach, mentor, and guide high-performing teams, develop compelling content, and drive data-informed campaigns across digital channels. The ideal candidate brings strong experience in B2B marketing, graphic design, and cross-functional collaboration within a fast-paced environment. Requirements for this role includes having experience marketing in trades industries (plumbing, HVAC, construction, etc). Responsibilities:• Lead the planning and execution of marketing programs designed to increase brand recognition and generate business opportunities.• Manage and mentor team members while fostering a collaborative, accountable, and high-performance work environment.• Create and oversee digital campaigns across social media and other online platforms to expand audience reach and engagement.• Develop marketing content and visual assets using Adobe Creative Cloud tools, ensuring brand consistency and high-quality execution.• Use business intelligence insights and campaign performance data to guide decisions, refine strategies, and improve results.• Partner with internal stakeholders to align marketing activities with broader business objectives and sales priorities.• Write, review, and edit marketing copy for presentations, campaigns, and promotional materials with a strong focus on clarity and impact.• Coordinate onsite marketing operations and maintain organized project workflows to support timely delivery of initiatives.
2026-05-27T00:00:00Z

Customer Success Coordinator

Oceanside, CA
onsite
Temporary / Contract
24 - 30 USD / Hourly
A well-known lifestyle and apparel company based in Oceanside is hiring a Customer Success Coordinator to support customer experience, order management, and brand communication initiatives. This is a great opportunity for someone who enjoys working in creative, collaborative environments and wants to be part of a growing consumer brand with a strong presence in Southern California. The company is looking for someone personable, organized, and genuinely good with people — someone who can problem solve quickly while creating a positive customer experience. Day-to-Day Responsibilities<ul><li>Respond to customer inquiries through email, phone, and online platforms</li><li>Assist with order tracking, product questions, and account support</li><li>Coordinate with warehouse and operations teams regarding shipping updates</li><li>Help maintain CRM notes and customer communication records</li><li>Support social media customer interactions and online reviews</li><li>Assist with administrative projects and customer experience initiatives</li></ul>
2026-05-27T00:00:00Z

Channel Marketing Manager

Kearneysville, WV
onsite
Permanent / Full Time
95000 - 115000 USD / Yearly
We are looking for a Channel Marketing Manager to lead residential channel marketing efforts. This role connects sales priorities with marketing strategy, shaping programs that strengthen retail partnerships, support field teams, and expand demand across key customer segments. The successful candidate will guide multi-channel campaigns, develop audience-focused content, and use performance insights to improve engagement and revenue growth. Responsibilities:• Build and carry out annual channel marketing strategies that align product launches, promotions, media activity, merchandising support, public relations, and sales enablement initiatives.• Oversee retail media programs with major home improvement partners, ensuring campaigns are effectively planned, launched, and optimized to support business objectives.• Produce and update marketing collateral, digital content, videos, photography, and customer-facing tools tailored to homeowners, contractors, builders, and design professionals.• Lead demand generation efforts through digital campaigns and marketing automation platforms to increase lead volume and strengthen customer engagement.• Partner with technical and product-focused teams to coordinate training resources and deliver education on product use, installation practices, and application benefits.• Strengthen field sales effectiveness by identifying useful tools, recommending process improvements, and supporting programs that address channel-specific needs.• Manage channel-related content across company websites and external platforms, maintaining accuracy, relevance, and brand consistency.• Review campaign, sales, and channel performance data on a regular basis to assess results, guide decisions, and highlight opportunities for growth.• Gather customer and market feedback to inform product positioning, future planning, and collaboration across marketing, sales, and product management teams.• Support regional marketing events and national trade show participation while coordinating internal approvals to ensure technical accuracy, legal compliance, and brand alignment
2026-05-27T00:00:00Z

Customer Success Specialist

Plano, TX
onsite
Temporary to Hire
19.7885 - 22.913 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Plano, Texas in a contract capacity with the potential for a long-term opportunity. This position supports business customers by managing order-related activity, responding to service requests, and keeping day-to-day account information accurate and up to date. The role also contributes to billing operations and monthly financial reporting, making it a strong fit for someone who is organized, service-minded, and comfortable handling administrative details in a fast-paced IT software environment. Responsibilities: • Provide timely support to business clients by resolving questions, addressing service needs, and maintaining a high-quality customer experience across phone and email channels. • Coordinate order processing from initial request through completion, ensuring records are accurate and customer expectations are clearly communicated. • Maintain inventory information and assist with product availability tracking to support smooth fulfillment activities. • Support shipping and receiving tasks on an occasional basis, helping manage related documentation and status updates when needed. • Prepare and issue customer invoices, manage billing follow-up communications, and respond to questions related to charges or payment status. • Create and process credit notes with proper supporting records, ensuring documentation is complete and aligned with internal standards. • Perform data entry and general administrative work to keep customer, order, and billing information current and organized. • Complete monthly financial reporting activities accurately and within expected deadlines to support business operations.
2026-06-11T00:00:00Z

Customer Success Specialist

Phoenix, AZ
onsite
Temporary to Hire
25 - 26.44 USD / Hourly
We are looking for a Customer Success Specialist to join a healthcare technology team in Phoenix, Arizona. This hybrid position focuses on helping clients use a SaaS platform effectively by addressing support needs, resolving application issues, and providing clear guidance on system functionality. The role is ideal for someone who enjoys delivering responsive service, navigating technical questions, and building positive client experiences in a fast-paced support setting. Responsibilities:• Respond to client questions and support requests through a queue-based workflow, ensuring timely and thorough follow-up.• Investigate and resolve basic application issues related to errors, setup concerns, and day-to-day system usage.• Assist users with platform navigation, feature adoption, and general how-to guidance to improve confidence with the software.• Support customers with questions tied to front-office processes, clinical workflows, and routine operational tasks within the system.• Provide a high standard of service by communicating clearly, showing urgency, and keeping clients informed until issues are addressed.• Route more advanced or specialized problems to higher-level technical teams when additional expertise is needed.• Help create and update internal and client-facing knowledge articles, troubleshooting steps, and frequently asked questions.• Partner with cross-functional teams to speed issue resolution and promote a consistent support experience.
2026-06-09T00:00:00Z

Marketing Automation Manager

Alpharetta, GA
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
We are looking for a Marketing Automation Manager to lead the strategy and execution of scalable, data-driven campaign programs in Alpharetta, Georgia. This role combines technical platform expertise with a strong understanding of customer journeys, lead management, and performance analysis to improve marketing effectiveness. You will work across marketing, sales operations, content, and analytics to build efficient automation processes and turn campaign data into meaningful business insights. Responsibilities: • Lead the development and ongoing refinement of automated campaigns, nurture streams, trigger programs, and lifecycle workflows within Marketo. • Manage connections between Marketo, NetSuite, and other business platforms using tools such as Dell Boomi, LaunchPoint, and Zapier to support reliable data flow. • Establish standards for audience segmentation, tailored messaging, dynamic content, testing approaches, email deliverability, and regulatory compliance. • Track campaign and funnel performance, interpret results, and recommend improvements that strengthen engagement and conversion outcomes. • Partner with content, creative, analytics, and broader marketing teams to align program execution with messaging strategy and business goals. • Oversee database quality by maintaining clean records, standardizing fields, reducing duplicates, and monitoring overall system health. • Create and maintain documentation, including process guides, workflow instructions, and operating procedures for marketing automation activities. • Keep current with platform enhancements and emerging marketing automation practices to identify opportunities for continuous improvement. • Provide direction and support to less experienced team members involved in marketing operations or campaign automation work.
2026-06-10T00:00:00Z

Email Marketing Manager

Seattle, WA
onsite
Temporary / Contract
38 - 44 USD / Hourly
Robert Half is partnering with our client in this search, a Fortune 500 leader in the retail and consumer services industry, to hire an Email Marketing & Onsite Merchandising Manager for a highly collaborative digital marketing team. This is an exciting opportunity for a marketing professional who thrives in fast-paced environments, enjoys driving customer engagement through data-driven campaigns, and has experience managing high-volume email marketing initiatives from strategy through execution. Location: Seattle, WA (Hybrid – 2-3 days onsite, remainder remote)Duration: 1-year contractHours: 40 hours/weekPay Rate: $35–43/hour Position OverviewThe Email Marketing & Onsite Merchandising Manager will lead the planning, execution, optimization, and reporting of customer-facing email campaigns and onsite marketing initiatives designed to drive engagement, traffic, and conversions. This role will partner cross-functionally with creative, marketing operations, analytics, and business stakeholders to deliver compelling campaigns that enhance the customer experience and support business growth objectives. The ideal candidate is highly organized, analytical, detail-oriented, and comfortable managing multiple projects simultaneously while leveraging performance data to inform marketing strategy and optimization efforts. Key Responsibilities:<ul><li>Own end-to-end execution of email marketing campaigns, including audience targeting, segmentation, creative coordination, deployment, reporting, and optimization</li><li>Plan and execute lifecycle marketing and onsite merchandising initiatives that drive customer engagement, registrations, and conversions</li><li>Analyze campaign performance metrics including open rates, click-through rates, conversions, traffic trends, and customer engagement insights to identify optimization opportunities</li><li>Develop reporting dashboards and provide weekly, monthly, and quarterly updates on campaign performance, project status, and marketing KPIs</li><li>Partner closely with creative, marketing operations, analytics, and cross-functional business teams to develop campaign strategies and technical requirements</li><li>Coordinate multiple concurrent marketing initiatives while proactively identifying and resolving project blockers</li><li>Utilize customer data and marketing insights to support data-driven decision-making and continuous campaign improvement</li><li>Contribute to testing strategies and optimization efforts to improve overall customer experience and campaign effectiveness</li><li>Support onsite merchandising and digital marketing efforts aligned with broader customer acquisition and retention initiatives</li><li>Communicate campaign results, recommendations, and performance insights clearly to stakeholders and leadership teams</li></ul>
2026-05-27T00:00:00Z