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250 results for Customer Experience Marketing Manager jobs
- Atlanta, GA
- onsite
- Temporary / Contract
- 0 - 0 USD / Yearly
- <p><strong>Location:</strong> Atlanta, GA (Hybrid – 3 days in-office / 2 days remote)</p><p><strong>Duration:</strong> 90 Days (Contract with potential for extension/conversion based on performance and business needs)</p><p><strong>Employment Type:</strong> Full-Time Contract</p><p><br></p><p>About the Role</p><p>We are seeking an energetic, analytical, and customer-obsessed <strong>Customer Experience (CX) Manager</strong> for a 90-day contract engagement with potential for extension. In this role, you will play a critical part in shaping, optimizing, and elevating our customer journey across all touchpoints.</p><p>Working closely with cross-functional teams including Support, Product, Marketing, and Operations, you will identify friction points, implement process improvements, and establish key CX metrics to ensure our customers have an exceptional experience.</p><p>Key Responsibilities</p><ul><li><strong>Customer Journey Mapping:</strong> Analyze and optimize end-to-end customer touchpoints to identify pain points, drop-offs, and opportunities for friction reduction.</li><li><strong>Voice of Customer (VoC) Strategy:</strong> Gather, synthesize, and act upon customer feedback (NPS, CSAT, CES, reviews, and support tickets) to drive actionable business insights.</li><li><strong>Process & Workflow Improvement:</strong> Partner with cross-functional teams (Product, Marketing, Support, Operations) to design and implement processes that improve overall customer satisfaction and retention.</li><li><strong>Metrics & Reporting:</strong> Monitor, analyze, and present key performance indicators (KPIs) and customer trends to leadership on a weekly/monthly basis.</li><li><strong>Team & Operations Support:</strong> Serve as an advocate for the customer internally, establishing clear guidelines, SOPs, and best practices for frontline customer-facing teams.</li></ul>
- 2026-11-02T00:00:00Z
- Sand Springs, OK
- onsite
- Temporary to Hire
- 23 - 28 USD / Hourly
- We are looking for a customer-focused Customer Experience Specialist to join an onsite team in Oklahoma. This contract opportunity with permanent potential is ideal for someone who can confidently manage customer relationships, solve complex service concerns, and keep order-related communication accurate and timely. The role works closely with internal partners to improve the overall client experience while supporting a fast-moving service environment.<br><br>Responsibilities:<br>• Manage a portfolio of customer accounts and act as a primary point of contact for service needs, order support, and account-related questions.<br>• Provide clear updates on pricing, delivery timing, product availability, and order progress to ensure customers remain well informed.<br>• Review incoming orders for pricing accuracy and maintain complete, organized records within company systems.<br>• Address incoming calls and messages, answer routine questions, and direct specialized requests to the appropriate internal teams.<br>• Resolve elevated customer concerns by coordinating with departments such as operations, sales, procurement, and related business partners.<br>• Contribute to service improvements by helping carry out updated procedures, customer experience initiatives, and workflow enhancements.<br>• Recognize opportunities to strengthen customer orders through thoughtful product suggestions or by combining related requests when appropriate.<br>• Build and maintain strong knowledge of products, service processes, and internal platforms to support accurate guidance and issue resolution.<br>• Participate in team quality reviews and recurring meetings to support service consistency and ongoing performance improvement.
- 2026-11-13T00:00:00Z
- Salt Lake City, UT
- onsite
- Temporary to Hire
- 16 - 18 USD / Hourly
- <p>We are looking for a Customer Experience Specialist to support clients in Salt Lake City, Utah. This contract-to-permanent position is ideal for someone who is comfortable managing a high volume of inbound calls while keeping case-related information organized and up to date. The right candidate will bring a customer-first mindset, strong written communication skills, and the ability to navigate multiple browser-based systems efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Answer inbound calls from clients and related parties, providing attentive and empathetic support throughout each interaction.</p><p>• Document call details carefully and update case-related records with accurate and timely information.</p><p>• Assist law firm teams with administrative tasks connected to active matters, ensuring information is organized and accessible.</p><p>• Respond to email inquiries clearly and promptly while maintaining a high standard of customer care.</p><p>• Use multiple web-based platforms and browser windows at the same time to research information and complete daily tasks efficiently.</p><p>• Troubleshoot basic connectivity or access issues when they affect communication or workflow, escalating when needed.</p><p>• Maintain confidentiality when handling sensitive legal and client information.</p><p>• Coordinate follow-up actions so questions, requests, and case updates are addressed in a timely manner.</p>
- 2026-11-12T00:00:00Z
- West Chicago, IL
- onsite
- Temporary to Hire
- 21.85 - 25.3 USD / Hourly
- <p>We are looking for a Customer Experience Specialist to support clients and coordinate project-related activities for a construction-focused business in West Chicago, Illinois. This contract position with the potential to become permanent is ideal for someone who combines strong customer service skills with the ability to stay organized, communicate clearly, and manage multiple priorities in a fast-paced office environment. The right candidate will help customers with orders, documentation, and delivery coordination while contributing to a smooth and detail-focused client experience.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for customers by responding to questions, resolving service issues, and providing timely updates on orders and project needs.</p><p>• Coordinate delivery schedules with internal teams and customers to help ensure materials arrive accurately and on time.</p><p>• Prepare, review, and send drawing packages, submittals, and related project documents to customers with close attention to detail.</p><p>• Enter and maintain records of document activity, customer interactions, and project updates in company systems.</p><p>• Support project coordination tasks by tracking milestones, following up on outstanding items, and helping move work forward efficiently.</p><p>• Review drawings and dimensions when needed to better understand customer requirements and assist with order or project-related questions.</p><p>• Troubleshoot customer concerns by identifying the issue, gathering the right information, and escalating matters appropriately when necessary.</p><p>• Use email, phone, and computer-based tools to manage communication across multiple customer accounts and internal contacts.</p><p><br></p><p><br></p>
- 2026-11-11T00:00:00Z
- Seattle, WA
- onsite
- Temporary / Contract
- 23.75 - 25 USD / Hourly
- We are looking for a Customer Experience Specialist to join our seasonal holiday team in Seattle, Washington. This Contract position is ideal for someone who thrives in a fast-moving customer support setting and enjoys creating positive experiences through thoughtful, responsive service. The person in this role will assist customers across multiple channels, resolve inquiries with care, and contribute to a collaborative team environment during a high-demand season.<br><br>Responsibilities:<br>• Manage a large volume of customer contacts each day while maintaining accuracy, professionalism, and a customer-focused approach.<br>• Handle order requests, product exchanges, and return transactions in accordance with established service guidelines and company policies.<br>• Document customer concerns and feedback thoroughly, and route more complex matters to the appropriate team for further resolution.<br>• Provide clear and courteous support through phone and email interactions so customers feel heard, informed, and supported.<br>• Use multiple browser windows and internal tools efficiently to research issues and complete service tasks in a timely manner.<br>• Partner with team members to foster a positive, helpful, and solutions-driven atmosphere throughout the holiday season.<br>• Troubleshoot common customer connectivity concerns and guide users toward practical next steps when issues arise.
- 2026-11-13T00:00:00Z
- Union, NJ
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- <p>benefits:</p><ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p>We are seeking an experienced <strong>Customer Service Manager</strong> with <strong>5+ years of customer service leadership experience</strong> to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a <strong>manufacturing or industrial environment is strongly preferred</strong>.</p><p><strong>Responsibilities:</strong></p><ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul><p><br></p>
- 2026-10-26T00:00:00Z
- Franklin Park, NJ
- onsite
- Permanent / Full Time
- 75000 - 950000 USD / Yearly
- <p>benefits:</p><ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul><p>Responsibilities</p><ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Sarasota, FL
- onsite
- Permanent / Full Time
- 70000 - 90000 USD / Yearly
- <p>We are looking for an experienced Customer Service Manager to lead a small, high-performing service team. This is a hands-on leadership role for someone who can balance team oversight with direct account support while helping deliver a strong customer experience for a manufacturer of physical products. The ideal candidate brings strong leadership experience, sound judgment, and the ability to use reporting tools and Excel-based analysis to improve service quality and team effectiveness.</p><p><br></p><p>Responsibilities:</p><p>• Lead and coach the customer service team, providing day-to-day guidance, performance support, and ongoing development.</p><p>• Manage key customer accounts directly while serving as a senior point of contact for complex service needs and order-related questions.</p><p>• Oversee order flow and service activity to help ensure accurate, timely processing and a consistent customer experience.</p><p>• Review reports and export data for analysis, using business insights to monitor performance, identify trends, and support decision-making.</p><p>• Partner with internal departments to resolve customer issues, coordinate priorities, and maintain smooth communication across the business.</p><p>• Support brand visibility and customer relationships through participation in trade shows and in-person client interactions when needed.</p><p>• Help train team members on processes, systems, and service expectations, including tools such as Salesforce, Rootstock, and Microsoft Office.</p><p>• Contribute as a working manager in a hybrid environment, combining leadership responsibilities with direct involvement in daily customer service operations.</p><p><br></p><p>This is a permanent opportunity that will pay up to $90,000 depending upon experience. Please apply to Jane Gearhart if interested! </p>
- 2026-11-10T00:00:00Z
- Fayetteville, AR
- onsite
- Temporary to Hire
- 20 - 25 USD / Hourly
- # Customer Experience Manager - Property & Casualty Insurance<br><br>## Job Description<br><br>We are seeking a motivated, highly organized Customer Experience Manager to join a growing insurance agency. This position offers a unique opportunity for a licensed insurance professional who enjoys building client relationships, improving processes, and taking ownership of daily operations.<br><br>Working closely with agency leadership and a high-performing insurance producer, this individual will play an important role in delivering exceptional customer service, managing administrative responsibilities, and supporting the continued growth of the business.<br><br>The ideal candidate is proactive, detail-oriented, and capable of balancing customer needs with operational priorities. This is an opportunity for someone who wants to grow alongside an expanding agency and take on increasing responsibility over time.<br><br>## Key Responsibilities<br><br>- Deliver exceptional customer service to new and existing policyholders, serving as a trusted resource for insurance-related questions and needs.<br>- Manage policy servicing activities, including renewals, endorsements, coverage changes, billing inquiries, and documentation.<br>- Provide administrative and operational support to a high-performing insurance producer, helping streamline daily activities and improve productivity.<br>- Coordinate client communications, follow-ups, appointments, and outstanding service requests.<br>- Assist with new business processing, applications, quotes, and coordination with insurance carriers.<br>- Proactively identify opportunities to improve customer satisfaction, retention, and overall service delivery.<br>- Manage client records, documentation, and workflows within agency management systems.<br>- Handle escalated customer concerns with professionalism and a solutions-oriented approach.<br>- Help establish and improve administrative processes that support agency efficiency and continued growth.<br>- Collaborate with agency leadership to identify operational needs and take on additional responsibilities as the business expands.<br><br>## Qualifications<br><br>## Active Property & Casualty Insurance License required.<br>- Previous experience in insurance customer service, account management, or agency operations preferred.<br>- Strong understanding of insurance policies, coverage options, and servicing procedures.<br>- Exceptional organizational skills with the ability to manage competing priorities.<br>- Strong written and verbal communication skills.<br>- Demonstrated ability to take initiative, solve problems, and work independently.<br>- High attention to detail and commitment to delivering an excellent customer experience.<br>- Proficiency with Microsoft Office and insurance agency management systems preferred.<br>- Experience supporting a high-volume insurance producer or growing agency is a plus.<br><br>## What Makes Someone Successful in This Role?<br><br>The ideal candidate is someone who enjoys being a dependable resource for both clients and colleagues. They anticipate needs, take ownership of responsibilities, and find satisfaction in keeping operations organized and running smoothly.<br><br>This individual should be comfortable wearing multiple hats, adapting to changing priorities, and contributing ideas that help the agency operate more effectively.<br><br>Most importantly, we are looking for someone interested in building a long-term career with an organization where their contributions can grow alongside the business.
- 2026-11-09T00:00:00Z
- Monroe, NC
- onsite
- Temporary to Hire
- 37.2115 - 43.087 USD / Hourly
- We are looking for an experienced Senior Customer Success Manager to lead customer-facing service operations for a wholesale distribution organization in Monroe, North Carolina. This contract opportunity with permanent potential is ideal for a leader who can strengthen service delivery, guide high-performing teams, and elevate the overall customer experience across technical support and account interactions. The role blends people leadership, process optimization, and cross-functional partnership to ensure customers receive responsive, consistent, and solutions-oriented support.<br><br>Responsibilities:<br>• Lead and coach customer success and technical service teams, creating clear goals, accountability measures, and development opportunities that support strong performance.<br>• Oversee the full customer support experience, including onboarding, technical guidance, order-related assistance, delivery coordination, invoicing questions, credit adjustments, and issue resolution.<br>• Champion a service culture centered on responsiveness, quality, and continuous improvement across every customer touchpoint.<br>• Act as a senior point of contact for high-priority accounts and complex escalations, ensuring concerns are addressed effectively and professionally.<br>• Establish and refine service standards, communication practices, and customer experience expectations to promote consistency across teams.<br>• Review operational and service metrics to identify trends, measure effectiveness, and implement targeted improvements based on customer feedback.<br>• Maintain and enhance customer-facing procedures, standard operating documentation, training resources, and best practice guidelines.<br>• Partner with internal stakeholders to improve workflows, strengthen system adoption, and support automation and digital tools that improve customer outcomes.<br>• Contribute to talent planning efforts by supporting employee growth, leadership development, and long-term team continuity.
- 2026-11-11T00:00:00Z
- Naperville, IL
- onsite
- Temporary / Contract
- 75 - 85 USD / Hourly
- <p>We are seeking an experienced Communications Manager / Brand Transition Lead to support a major brand integration and portfolio transition initiative. This role will be responsible for driving internal and external communications, coordinating brand transition activities, supporting content development, and ensuring consistency across messaging, assets, and materials.</p><p>The ideal candidate is a strategic communicator and strong project manager with significant experience leading complex brand, communications, and go-to-market initiatives. <strong>Experience in the semiconductor industry is required.</strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead internal communications efforts to ensure alignment with organizational strategy and key business initiatives</li><li>Keep employees engaged and informed throughout brand and portfolio transition activities</li><li>Develop and publish content across websites, blogs, videos, photography, presentations, and related communication channels</li><li>Ensure consistency across all communications, branding, and messaging</li><li>Manage brand transition assets and coordinate with external agency partners as needed</li><li>Support website content development for a unified portfolio and brand presence</li><li>Coordinate trademark and brand registration processes in partnership with legal teams</li><li>Oversee brand transition activities across multiple office and building locations</li><li>Develop and update sales enablement materials, including brochures, customer-facing collateral, pitch decks, and landing pages</li><li>Create thought leadership and media messaging to support broader communications goals</li><li>Partner with leadership and cross-functional teams to determine what information should be shared, when it should be released, and how it should be communicated</li><li>Measure, analyze, and present the effectiveness of communication efforts</li><li>Publish timely company information including memos, directives, and organizational updates</li><li>Support value proposition development and articulation for combined offerings</li><li>Lead project management activities including weekly meetings, timelines, progress reporting, and stakeholder coordination</li></ul><p><br></p>
- 2026-10-29T00:00:00Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 140000 - 170000 USD / Yearly
- <p>Position Overview</p><p>We are seeking a passionate, technically savvy <strong>Director of Customer Experience</strong> to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.</p><p>The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.</p><p>We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.</p><p>Key Responsibilities</p><p><strong>Customer Experience Strategy & Leadership</strong></p><ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul><p><strong>CRM, Technology & AI Optimization</strong></p><ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul><p><strong>Customer Service Operations</strong></p><ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul><p><br></p>
- 2026-10-30T00:00:00Z
- Syracuse, NY
- remote
- Permanent / Full Time
- 84000 - 100000 USD / Yearly
- <p><strong>Remote job!</strong></p><p>Chris Preble is working with a growing healthcare technology company that is developing innovative solutions at the intersection of advanced science, artificial intelligence, and personalized healthcare.</p><p>As the company prepares for new product launches and significant market expansion, they're looking for a hands-on, entrepreneurial Marketing Manager to help strengthen their brand, better understand their customers, and execute marketing initiatives that support growth.</p><p>The company is flexible on how this role is structured. They're open to candidates seeking anywhere from approximately 20 hours per week to a full-time commitment. The hours and scope of the engagement will depend on the experience, skill set, and availability of the person hired.</p><p><strong>Opportunity</strong></p><p>This is a roll-up-your-sleeves role, not a planning role. From day one, you'll talk with customers, test messaging, and produce work the business can use immediately. You'll report to the Head of Marketing, work with outside agencies and other teams, and have no direct reports. The role may grow as the business scales.</p><p>Key Responsibilities</p><ul><li>Speak directly with customers through interviews, calls, surveys, and field visits to understand their needs, frustrations, and buying motivations.</li><li>Turn feedback into timely, actionable insights for commercial, product, and leadership teams.</li><li>Serve as the voice of the customer, bringing their perspective into daily decisions.</li><li>Identify high-potential customer segments and develop practical personas and buying journeys.</li><li>Monitor competitors and market trends to uncover opportunities for differentiation and growth.</li><li>Create and refine brand positioning, value propositions, and messaging grounded in real customer language.</li><li>Personally write and edit website copy, sales materials, presentations, campaigns, and other customer-facing content.</li><li>Test concepts and messaging directly with customers, incorporate feedback, and make improvements quickly.</li><li>Direct outside marketing agencies, providing briefs and feedback while managing quality, timing, and budgets.</li><li>Use CRM, marketing automation, website management, analytics, social media, and research tools to execute programs and measure what works.</li><li>Support product launches with ready-to-use customer insights, messaging, and marketing materials.</li></ul><p>What We Are Looking For</p><p>You're entrepreneurial, curious, and action-oriented. You would rather call a customer than spend weeks writing a plan. You listen closely, work comfortably with incomplete information, and turn ideas into finished work quickly. You can conduct research, write strong copy, and build trust across Commercial, R&D, Technology, and executive leadership. You'll shape how the company understands customers and goes to market.</p>
- 2026-11-08T00:00:00Z
- Minneapolis, MN
- onsite
- Permanent / Full Time
- 100000 - 120000 USD / Yearly
- We are looking for a strategic and hands-on Marketing Manager to help expand the company’s presence in Minneapolis, Minnesota. This position will shape market-facing initiatives that increase awareness, attract strong prospects, and support revenue growth across training, consulting services, and software solutions. The role works closely with sales, executives, customers, and industry partners to bring effective go-to-market plans to life and strengthen overall commercial performance.<br><br>Responsibilities:<br>• Build and carry out market entry and growth strategies for new and existing offerings, ensuring each initiative aligns with business goals and customer needs.<br>• Work alongside sales teams to strengthen lead generation efforts, improve sales support materials, and advance programs that contribute directly to pipeline and revenue results.<br>• Design and manage multi-channel campaigns that attract high-quality prospects and create measurable momentum through the buyer journey.<br>• Oversee the promotion and execution of launches, online events, trade shows, and other customer-focused marketing activities that elevate brand visibility and engagement.<br>• Produce and guide the development of content such as customer success stories, insight-driven articles, presentation materials, and digital resources that support both demand generation and brand credibility.<br>• Monitor campaign effectiveness through key performance indicators, using data to refine strategy and improve marketing contribution to business outcomes.<br>• Introduce and expand the use of AI-enabled marketing tools to streamline workflows, improve execution speed, and strengthen decision-making.<br>• Lead search visibility and digital discovery initiatives across traditional search engines and emerging AI-driven platforms to improve reach, relevance, and customer acquisition.
- 2026-11-13T00:00:00Z
- Dallas, TX
- onsite
- Permanent / Full Time
- 90000 - 100000 USD / Yearly
- We are looking for a Marketing Manager to build and grow our brand presence in Dallas, Texas. In this role, you will shape local marketing strategy, bring campaigns to life through community partnerships and events, and ensure each initiative supports broader brand objectives. This position combines hands-on execution with leadership responsibilities, making it ideal for someone who enjoys both strategic planning and active market engagement.<br><br>Responsibilities:<br>• Develop and manage a year-round local marketing calendar for Dallas in partnership with national marketing leadership.<br>• Plan and execute city-specific campaigns, product launches, and promotional initiatives from initial concept through performance review.<br>• Create tailored marketing strategies for each campaign, introducing fresh ideas that strengthen local relevance and brand visibility.<br>• Build relationships with local businesses, creators, and community organizations to deliver meaningful brand partnerships and collaborations.<br>• Coordinate with public relations partners to increase awareness, generate media interest, and support campaign momentum.<br>• Lead marketing support for venue openings, community events, and pop-up activations to drive guest engagement before and after launch.<br>• Oversee local signage and visual merchandising needs, ensuring timely production, delivery, and installation in alignment with brand standards.<br>• Provide direction and coaching to the Social Media Specialist/Content Creator while partnering with national social teams to maintain brand consistency.<br>• Analyze guest feedback and campaign results, then share insights and recommendations to improve future marketing performance.
- 2026-11-03T00:00:00Z
- Hartford, CT
- onsite
- Permanent / Full Time
- 80000 - 85000 USD / Yearly
- <p>We are looking for a Marketing Manager to lead client relationships and shape strategic marketing initiatives for our client in Central Connecticut. This position is a combination of project management and account management. This role blends account leadership, business development, and cross-functional coordination to ensure strong campaign execution and long-term client success. The ideal candidate brings a consultative mindset, strong commercial awareness, and the ability to guide clients through complex marketing decisions while maintaining high standards of quality and performance.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a trusted advisor to clients by developing a strong understanding of their business goals, market landscape, and competitive environment.</p><p>• Lead new client onboarding and oversee project intake to establish clear expectations, timelines, and strategic direction from the start.</p><p>• Present recommendations and campaign concepts with confidence, while clearly communicating value and addressing client feedback constructively.</p><p>• Oversee account performance by tracking profitability, reviewing progress regularly, and identifying opportunities to strengthen results.</p><p>• Measure client satisfaction on an ongoing basis and take prompt action to resolve concerns, including sensitive budget and scope discussions.</p><p>• Partner with internal teams to build integrated marketing, media, public relations, digital, and social strategies aligned with client objectives.</p><p>• Prepare persuasive proposals and strategic recommendations for existing accounts, and contribute to new business proposals when needed.</p><p>• Identify opportunities to expand client engagements by recommending additional services that support evolving business needs.</p><p>• Maintain accurate revenue projections and contribute to account planning that supports sustainable growth and healthy client partnerships.</p><p>• Take ownership of overall account health by ensuring deliverables meet strategic expectations and contribute to successful client outcomes.</p>
- 2026-11-13T00:00:00Z
- Washington, DC
- onsite
- Temporary / Contract
- 38 - 44 USD / Hourly
- We are looking for a Marketing Manager to support a mission-driven non-profit organization in Washington, District of Columbia. This Long-term Contract opportunity is ideal for a marketing specialist with at least five years of experience building brand visibility, planning multi-channel campaigns, and engaging business audiences through digital outreach. The role will lead strategic marketing efforts across email, social, and digital platforms while partnering with internal stakeholders to strengthen audience engagement and campaign performance.<br><br>Responsibilities:<br>• Develop and execute integrated marketing initiatives that increase awareness, strengthen audience engagement, and support organizational goals.<br>• Plan, launch, and optimize email marketing programs using Salesforce Marketing Cloud to deliver targeted and effective communications.<br>• Create and manage B2B marketing campaigns across digital channels, ensuring messaging aligns with brand standards and campaign objectives.<br>• Oversee content and scheduling for social media platforms using Sprout Social to expand reach and improve performance metrics.<br>• Design visually compelling marketing assets and campaign materials using tools such as Canva and Figma.<br>• Track campaign results, analyze key performance indicators, and provide actionable recommendations to improve future marketing efforts.<br>• Collaborate with cross-functional teams to coordinate campaign planning, messaging development, and timely execution.<br>• Use Microsoft Copilot and other productivity tools to enhance workflow efficiency, content development, and campaign support.
- 2026-11-13T00:00:00Z
- Atlanta, GA
- onsite
- Permanent / Full Time
- 110000 - 120000 USD / Yearly
- We are looking for a Marketing Manager to lead franchise development marketing efforts in Atlanta, Georgia. This role blends strategic planning with hands-on execution, helping shape messaging, improve candidate engagement, and strengthen sales enablement across the prospect journey. The ideal candidate brings strong marketing judgment, cross-functional collaboration skills, and the ability to translate data and market insights into effective programs, content, and events.<br><br>Responsibilities:<br>• Shape integrated messaging frameworks with development leaders so communications stay consistent and effective across marketing, sales, and external channels.<br>• Track prospect interactions throughout the franchise candidate journey, uncover friction points, and implement improvements that increase engagement and conversion.<br>• Turn lead and candidate insights into targeted content plans, while measuring asset performance and refining materials based on results.<br>• Build, update, and organize franchise sales materials, including collateral and a centralized library of current brand-approved resources.<br>• Create tools and presentations that support real estate and site selection discussions with brokers, landlords, and other stakeholders.<br>• Plan and deliver prospect-facing experiences such as Discovery Days, webinars, conferences, and related events designed to inform and convert potential franchise owners.<br>• Partner with legal and brand teams to ensure all sales and marketing materials meet franchise compliance standards and reflect current brand positioning.<br>• Oversee budget planning, spending forecasts, and external partner relationships to keep projects on schedule, within budget, and aligned with business goals.<br>• Provide direction and quality oversight for team deliverables, while coaching direct reports and improving workflows, processes, and resource use.
- 2026-11-03T00:00:00Z
- Plymouth, MN
- onsite
- Permanent / Full Time
- 80000 - 90000 USD / Yearly
- We are looking for a Marketing Manager to lead demand generation and elevate market visibility for a growing B2B technology company in Plymouth, Minnesota. This role combines strategic planning with hands-on execution, working closely with sales, product, and leadership teams to build campaigns that strengthen pipeline performance and market presence. The ideal candidate brings strong business storytelling, digital marketing expertise, and a data-focused mindset to support growth across industrial and technical audiences.<br><br>Responsibilities:<br>• Develop and execute integrated marketing initiatives that increase lead generation, strengthen brand recognition, and contribute to revenue growth.<br>• Produce a wide range of marketing assets, including customer stories, product materials, presentation content, and website messaging tailored to technical and industrial buyers.<br>• Oversee marketing automation workflows, audience targeting, lead routing, and platform connectivity to improve campaign efficiency and follow-up.<br>• Measure campaign and channel performance through dashboards and reporting tools, then translate findings into practical recommendations for optimization.<br>• Partner with sales and product teams to align messaging, support go-to-market efforts, and equip customer-facing teams with effective collateral.<br>• Coordinate participation in trade shows, webinars, and industry events while supporting broader sales enablement programs.<br>• Apply AI-enabled tools and emerging technologies to streamline execution, enhance productivity, and improve overall marketing impact.<br>• Manage day-to-day marketing activities in an onsite environment in Plymouth, Minnesota, while contributing to cross-functional priorities and strategic initiatives.
- 2026-10-28T00:00:00Z
- St. Paul, MN
- onsite
- Permanent / Full Time
- 106000 - 125000 USD / Yearly
- We are looking for an experienced Marketing Manager to shape and lead integrated marketing and communications efforts for a mission-focused organization in St. Paul, Minnesota. This hybrid leadership role combines strategic planning, brand stewardship, audience engagement, and team development in a collaborative, fast-moving environment. The ideal candidate brings strong business judgment, exceptional communication skills, and the ability to translate organizational priorities into effective multi-channel campaigns.<br><br>Responsibilities:<br>• Create and lead comprehensive marketing, communications, and stakeholder outreach plans that align with organizational goals and audience needs.<br>• Advise senior leaders on messaging strategy and serve as a trusted partner for high-impact communication initiatives across the organization.<br>• Direct brand positioning, editorial quality, and content development to ensure a consistent voice across all public-facing and internal materials.<br>• Oversee communication efforts across digital platforms, internal channels, publications, social media, events, paid promotions, and external audience engagement.<br>• Track campaign outcomes, interpret performance data, and recommend improvements that strengthen reach, engagement, and overall effectiveness.<br>• Manage daily operations for the marketing and communications function, including workflow coordination, budgeting, vendor oversight, and resource planning.<br>• Lead, coach, and support a team of five marketing and communications professionals, fostering growth, accountability, and strong execution.<br>• Collaborate with digital content and user experience leaders to deliver cohesive and audience-centered experiences across communication touchpoints.
- 2026-10-23T00:00:00Z
- La Mirada, CA
- onsite
- Permanent / Full Time
- 105000 - 125000 USD / Yearly
- <p>We are looking for a Marketing Manager to lead brand-building and demand-generation efforts for a commercial art & interior design company in La Mirada, California. This position oversees daily marketing execution while shaping data-informed strategies that expand customer reach, strengthen engagement, and support long-term growth. The role works closely with creative, sales, operations, web, and production partners to translate business priorities into effective campaigns and measurable outcomes.</p><p><br></p><p>Responsibilities:</p><p>• Lead the planning and execution of integrated marketing initiatives that increase brand visibility, generate demand, and support customer engagement goals.</p><p>• Build and refine acquisition and retention strategies by analyzing campaign performance, audience behavior, and channel effectiveness.</p><p>• Partner with creative leadership to develop compelling messaging, campaign themes, and content plans that align with brand standards.</p><p>• Manage marketing calendars, priorities, and deliverables, ensuring projects move forward efficiently across multiple teams and external partners.</p><p>• Direct multi-channel campaign execution across digital and email marketing programs, monitoring results and adjusting tactics to improve performance.</p><p>• Define campaign requirements and success metrics, then report on outcomes with clear recommendations for future optimization.</p><p>• Coordinate with web, production, event, and technical teams to support launches, promotional initiatives, and marketing-related project needs.</p><p>• Oversee approved agency or freelance marketing resources, providing direction, feedback, and accountability for timely, high-quality execution.</p>
- 2026-11-03T00:00:00Z
- Overland Park, KS
- onsite
- Permanent / Full Time
- 120000 - 130000 USD / Yearly
- Position: Director of Marketing<br>Location: Overland Park, KS - Onsite<br>Salary: $120,000 - 130,000 base annual salary + full benefits + bonus potential<br><br>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. ***<br><br><br>Director of Marketing<br> <br>Build the Brand. Lead the Team. Help Shape What's Next.<br> <br>Are you a hands-on marketing leader who thrives at the intersection of brand, communications, people leadership, and execution?<br> <br>We're partnering with a highly successful, founder-led organization that is building for the future and seeking a Director of Marketing to lead a talented marketing team, elevate brand presence, strengthen communications, and drive marketing excellence across the organization.<br> <br>This is not a corporate bureaucracy. This is an opportunity to join a team of builders, work directly with accomplished executives, and make a visible impact within a growing organization focused on innovation, infrastructure, technology, and long-term growth.<br><br>Start-up like feel with a founder and executive team with a history of premier success. The best of both worlds, with ability to bring your best practices, make an end to end impact with the stability and opportunity for long-term growth and success.<br> <br>What You'll Do<br> <br> <br> • Lead, mentor, and develop an existing marketing team, creating a culture of accountability, collaboration, and continuous improvement.<br> <br> • Drive execution of marketing initiatives across brand, content, digital marketing, public relations, internal communications, and corporate messaging.<br> <br> • Build scalable marketing processes, workflows, and operational disciplines that improve efficiency and effectiveness.<br> <br> • Oversee website strategy, digital presence, social media, content development, and communication channels.<br> <br> • Partner with leadership to ensure clear, consistent messaging across employees, customers, partners, and stakeholders.<br> <br> • Manage agency relationships, external vendors, and creative partners.<br> <br> • Support internal communications, employee engagement initiatives, and organizational storytelling.<br> <br> • Monitor marketing performance and identify opportunities to strengthen brand awareness and engagement.<br> <br><br>What We're Looking For<br> <br> <br> • 5+ years of progressive marketing leadership experience.<br> <br> • Experience leading and developing marketing or communications teams.<br> <br> • Strong background in brand strategy, communications, public relations, digital marketing, content development, and marketing operations.<br> <br> • Exceptional written and verbal communication skills.<br> <br> • Ability to operate as a player-coach who can both lead and execute.<br> <br> • Strong project management, organizational, and process improvement capabilities.<br> <br> • Experience partnering with senior leadership and managing cross-functional initiatives.<br> <br> • Entrepreneurial mindset with a desire to build, improve, and create impact.<br>*** For immediate and confidential consideration, please APPLY and EMAIL YOUR RESUME to MEREDITH CARLE . My email can be found on my LinkedIn page. Also, you may contact me at 515-303-4654. Or one click apply on our Robert Half website. No third party inquiries please. Our client cannot provide sponsorship and cannot hire C2C. ***
- 2026-11-13T00:00:00Z
- Saint Paul, MN
- onsite
- Temporary to Hire
- 35.625 - 41.25 USD / Hourly
- <p>We are looking for a Marketing & Communications Manager to lead communication and marketing efforts that strengthen brand presence, support employee engagement, and advance business goals in Saint Paul, Minnesota. This contract opportunity with permanent potential is ideal for a strategic communicator who can balance day-to-day execution with thoughtful planning across internal and external channels. The person in this role will create clear, consistent messaging, develop compelling content, and partner with teams across the organization to increase visibility, alignment, and audience engagement.</p><p><br></p><p>This role is heavily focused on employee and organizational communications and is less centered on traditional marketing activities. Candidates with experience supporting engineering, construction, testing, industrial, or field-based organizations will be especially successful.</p><p> </p><p>Preferred candidates will have direct exposure to field operations teams, such as engineers, technicians, inspectors, project managers, construction personnel, or other frontline employees. This experience helps ensure communications are relevant, accurate, and aligned with the day-to-day realities of the workforce, particularly when developing employee communications, project spotlights, safety messaging, recruiting campaigns, leadership updates, and client-facing content.</p><p><br></p><p>Responsibilities:</p><p>• Lead integrated communication and marketing initiatives that support organizational priorities and reinforce a consistent brand voice.</p><p>• Develop and manage content for a variety of channels, including email campaigns, social media platforms, internal announcements, and other marketing materials.</p><p>• Partner with cross-functional stakeholders to translate business updates and priorities into clear, engaging communications for internal and external audiences.</p><p>• Oversee day-to-day messaging activities to ensure content is accurate, timely, and aligned with established brand standards.</p><p>• Create written materials such as campaign copy, social posts, leadership communications, and promotional content that drive awareness and engagement.</p><p>• Monitor communication performance and audience response to refine content strategies and improve reach and effectiveness.</p><p>• Support communication planning related to organizational changes or process updates when needed, ensuring messages are delivered clearly and appropriately.</p>
- 2026-11-11T00:00:00Z
- Wilmington, DE
- onsite
- Temporary to Hire
- 19 - 19 USD / Hourly
- <p>We are looking for a <strong>Customer Success Specialist/Claims Processor</strong> to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.</p><p>• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.</p><p>• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.</p><p>• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.</p><p>• Enter, review, and validate claim data according to established procedures and quality expectations.</p><p>• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.</p><p>• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.</p><p>• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.</p><p>• Support additional administrative assignments and special projects as business needs require.</p>
- 2026-10-23T00:00:00Z
- Muskegon, MI
- onsite
- Temporary / Contract
- 19.95 - 21 USD / Hourly
- <p>We are looking for a Customer Success Specialist in the Muskegon, MI area to support residents, contractors, and community partners with permit-related services. This Contract position is ideal for someone who enjoys delivering responsive customer service, managing detailed administrative processes, and keeping multiple requests moving efficiently. The person in this role will help guide customers through the permit lifecycle while maintaining accurate records and collaborating with internal technical staff to ensure dependable service. Possible contract to hire, 30 days minimum on contract, 100% onsite, Monday-Thursday, 7:30am-5:30pm, Fridays off. Start as soon as next day!</p><p><br></p><p>Responsibilities:</p><p>• Assist customers by phone, email, and in person with questions related to permits, application status, and building department services.</p><p>• Receive permit applications, review submitted information for completeness, and move requests through each stage of the approval and closeout process.</p><p>• Maintain organized records for permit files, correspondence, inspection documents, plans, drawings, and other departmental materials.</p><p>• Coordinate with inspectors and plan review personnel to support consistent workflows and timely communication across the permitting process.</p><p>• Monitor open permits and follow up on outstanding items to help keep applications, reviews, inspections, and final closures on schedule.</p><p>• Provide attentive support to contractors, government representatives, and members of the public while resolving service issues with sound judgment.</p><p>• Use office software and permitting systems to enter, update, track, and retrieve information accurately.</p><p>• Contribute to process consistency by helping document and uphold standard administrative practices within the building department.</p>
- 2026-11-12T00:00:00Z