248 Results for Customer Experience Marketing Manager Jobs

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Customer Experience Specialist

Lansing, MI
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Customer Experience Specialist to support riders and visitors with knowledgeable, courteous service in Lansing, Michigan. This is a Contract position within the transport industry, focused on delivering a positive customer experience through responsive communication, accurate information sharing, and dependable administrative support. The ideal candidate is comfortable handling public inquiries, resolving service-related concerns, and managing daily transactions with a high level of accuracy and professionalism. Must be available: Monday-Friday 7am-7pm and Saturday and Sunday 8:50am-5pm. Shifts will vary, 40/hours a week. Responsibilities:• Guide customers on routes, fares, schedules, and available transit options so they can make informed travel decisions.• Respond to questions, concerns, and service feedback from riders, vendors, and staff in a respectful and solution-oriented manner.• Demonstrate emotional resilience and professionalism when assisting customers who may be experiencing frustration or service-related concerns, using de-escalation skills to maintain a positive customer experience.• Handle lost-and-found intake and release activities in accordance with established organizational procedures.• Complete daily sales and payment activities for fare products, including cash, check, and card transactions, while maintaining accurate reconciliations.• Monitor and balance the cash drawer and fare media records to support reliable end-of-day accounting.• Open and close customer service locations by following site procedures and maintaining readiness for daily operations.• Provide coverage for front desk and customer experience team functions as needed, while supporting department projects, meetings, and training initiatives.
2026-10-16T00:00:00Z

Customer Experience Specialist

Sand Springs, OK
onsite
Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-10-23T00:00:00Z

Customer Experience Specialist

Linthicum, MD
onsite
Temporary / Contract
20 - 24 USD / Hourly
We are looking for a Customer Experience Specialist to support client relationships and deliver responsive service for a manufacturing organization in Maryland. This long-term contract position is ideal for someone who enjoys resolving customer issues, maintaining accurate account information, and using data to improve the overall customer experience. The role requires strong communication, attention to detail, and comfort working with tools such as Microsoft Excel, Oracle, and database systems in a fast-paced environment. Responsibilities: • Manage customer accounts by updating records, tracking requests, and ensuring information remains accurate across internal systems. • Respond to customer inquiries in a timely and attentive manner, providing solutions that strengthen satisfaction and trust. • Use Microsoft Excel, Oracle, and database tools to review account activity, organize data, and support day-to-day service operations. • Coordinate with internal teams to address order, account, or service-related concerns for customers within a manufacturing environment. • Monitor customer interactions and identify opportunities to improve service quality, responsiveness, and overall experience. • Document issues, resolutions, and follow-up actions clearly to maintain visibility and support consistent service delivery.
2026-10-23T00:00:00Z

Customer Experience Specialist

Honolulu, HI
onsite
Temporary / Contract
22 - 24 USD / Hourly
We are looking for a onsite Customer Experience Specialist to support a Financial Services team in Honolulu, Hawaii. This Long-term Contract position focuses on delivering responsive service to customers while assisting with claims-related administrative work in a fast-paced environment. The ideal candidate brings strong organizational skills, accuracy with data, and the ability to handle customer interactions efficiently. Preference will be given to Hawaii residents due to the nature of this opportunity. Responsibilities:• Provide front-line support to internal and external customers by answering inquiries, managing email correspondence, and handling inbound and outbound communication.• Review and process claims documentation accurately, ensuring information is complete and submitted within established timelines.• Confirm insurance details by checking coverage information and resolving discrepancies through careful follow-up.• Enter, update, and maintain claim and customer records with a high degree of precision across required tracking tools and databases.• Keep detailed operational logs and prepare routine reports to support department visibility and workflow monitoring.• Assist the claims team with day-to-day administrative tasks that help maintain smooth and efficient department operations.
2026-10-22T00:00:00Z

Customer Experience Specialist

Irmo, SC
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Experience Specialist to join a short-term Contract opportunity supporting a 60-day pilot project in Irmo, South Carolina. This role is ideal for someone who excels at customer outreach, appointment coordination, and delivering responsive service in a fast-paced technology environment. The position offers an opportunity to contribute immediately while helping strengthen client engagement and business development efforts. Responsibilities: • Reach out to prospective and existing customers to introduce services, spark interest, and encourage meaningful engagement • Schedule meetings and follow-up conversations for the sales team by managing outreach activity across phone and email channels • Deliver attentive customer support by answering inquiries, addressing service concerns, and guiding contacts toward appropriate solutions • Track interactions, outcomes, and next steps accurately while working across multiple browser-based systems and tools • Identify customer connectivity-related issues and communicate details clearly to support efficient resolution • Maintain consistent follow-up with leads and customers to improve response rates and strengthen overall experience • Collaborate with internal team members to support pilot program goals, share feedback, and highlight trends from customer interactions
2026-10-22T00:00:00Z

Customer Experience Professional

Deer Park, IL
remote
Temporary / Contract
27 - 27 USD / Hourly
We are looking for a detail-oriented Customer Experience team member to support high-volume service operations in Illinois. This is a long-term contract position suited for someone who thrives in a fast-paced, metrics-focused setting and can respond confidently to a wide range of customer questions. The role works closely with candidates, clients, and branch teams to resolve concerns, complete service-related transactions, and deliver clear guidance across multiple communication channels. -Full Remote Work Hours: (Monday, Tuesday, Friday 7:00am to 6:00pm) (Wednesday, Thursday 12:00pm to 5:00pm) Responsibilities: • Handle a large daily volume of customer interactions while maintaining accuracy, professionalism, and strong response times.• Investigate and resolve service and payroll-related questions by drawing on knowledge of branch processes and support functions.• Record transactions thoroughly and submit the appropriate documentation when issues require follow-up from payroll operations.• Partner with candidates, clients, and branch personnel to address concerns and provide timely updates on open matters.• Guide users through available self-service tools, including web-based resources and automated phone options, to improve issue resolution.• Explain processing timelines, procedural steps, and practical options so customers and branch teams can make informed decisions.• Navigate multiple systems efficiently to research issues, update records, and complete data entry in a high-volume environment.• Adapt quickly during unscripted conversations, using sound judgment to respond effectively to a variety of service scenarios.
2026-10-20T00:00:00Z

Customer Service Manager

Coppell, TX
onsite
Temporary to Hire
28.5 - 33 USD / Hourly
We are looking for a Customer Service Manager to lead guest support operations for a growing brand in the restaurants and catering industry. This contract position with potential for a permanent role is based in Coppell, Texas, and focuses on strengthening guest satisfaction, improving service recovery outcomes, and turning feedback into meaningful operational improvements. The ideal candidate will bring strong communication, vendor management, and analytical skills to help elevate the overall guest experience across the organization. Responsibilities: • Direct the company’s guest feedback and service recovery efforts, setting priorities that support satisfaction, loyalty, and business goals. • Oversee the external guest support provider by monitoring performance, reinforcing quality expectations, and ensuring timely resolution of guest concerns. • Act as the main point of contact between internal teams and the guest service partner, guiding escalations, sharing feedback, and driving ongoing service enhancements. • Manage the full lifecycle of guest communications, including complaints, questions, compliments, and recovery actions, with thoughtful and brand-aligned responses. • Review guest feedback data to uncover patterns, highlight recurring issues, and partner with operations and field leadership on corrective actions. • Maintain the guest feedback system with accurate records, reliable reporting, and consistent data quality standards. • Create and refine response guidelines, communication templates, and messaging approaches that support consistency and protect brand reputation. • Present feedback insights and practical recommendations to leadership to improve service delivery and the overall guest experience. • Foster a culture centered on the guest by encouraging accountability, responsiveness, and continuous improvement across teams.
2026-10-21T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Customer Experience & Onboarding Specialist

Tarrytown, NY
onsite
Permanent / Full Time
65000 - 75000 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully. Responsibilities: • Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption. • Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners. • Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success. • Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed. • Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps. • Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems. • Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them. • Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials. • Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience. • Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
2026-10-12T00:00:00Z

Marketing Communications Manager

Naperville, IL
onsite
Temporary / Contract
75 - 85 USD / Hourly
We are seeking an experienced Communications Manager / Brand Transition Lead to support a major brand integration and portfolio transition initiative. This role will be responsible for driving internal and external communications, coordinating brand transition activities, supporting content development, and ensuring consistency across messaging, assets, and materials.The ideal candidate is a strategic communicator and strong project manager with significant experience leading complex brand, communications, and go-to-market initiatives. Experience in the semiconductor industry is required. Key Responsibilities<ul><li>Lead internal communications efforts to ensure alignment with organizational strategy and key business initiatives</li><li>Keep employees engaged and informed throughout brand and portfolio transition activities</li><li>Develop and publish content across websites, blogs, videos, photography, presentations, and related communication channels</li><li>Ensure consistency across all communications, branding, and messaging</li><li>Manage brand transition assets and coordinate with external agency partners as needed</li><li>Support website content development for a unified portfolio and brand presence</li><li>Coordinate trademark and brand registration processes in partnership with legal teams</li><li>Oversee brand transition activities across multiple office and building locations</li><li>Develop and update sales enablement materials, including brochures, customer-facing collateral, pitch decks, and landing pages</li><li>Create thought leadership and media messaging to support broader communications goals</li><li>Partner with leadership and cross-functional teams to determine what information should be shared, when it should be released, and how it should be communicated</li><li>Measure, analyze, and present the effectiveness of communication efforts</li><li>Publish timely company information including memos, directives, and organizational updates</li><li>Support value proposition development and articulation for combined offerings</li><li>Lead project management activities including weekly meetings, timelines, progress reporting, and stakeholder coordination</li></ul>
2026-10-22T00:00:00Z

Marketing Manager

Irvine, CA
onsite
Permanent / Full Time
110000 - 130000 USD / Yearly
We are looking for a Client Relationship and Marketing Manager to strengthen client partnerships and lead marketing initiatives that support growth for an excellent law firm in Irvine, California. This role blends relationship management, business development coordination, and brand promotion to help deepen client engagement and expand market presence. The ideal candidate brings a thoughtful communication style, strong organizational skills, and experience working in a detail-focused services environment. Responsibilities:• Build and maintain strong relationships with clients by serving as a consistent point of contact and anticipating service needs beyond active engagements.• Partner with attorneys and internal stakeholders to connect client priorities with appropriate firm resources and service offerings.• Support business growth efforts by contributing to proposals, preparing pitch materials, and identifying opportunities to introduce additional practice areas.• Keep client and prospect information current in the firm's CRM, including contact details, preferences, engagement history, and account activity.• Gather client feedback through surveys and follow-up discussions, then translate findings into recommendations for leadership and account teams.• Monitor client account trends, referral activity, and revenue performance to provide reporting that informs strategic decision-making.• Coordinate external communications such as newsletters, announcements, surveys, and promotional campaigns for current, former, and prospective clients.• Enhance brand visibility by helping manage marketing materials, website content, online listings, sponsorships, and event-related outreach.• Organize speaking opportunities, seminars, conferences, and continuing education events that showcase attorney experience and strengthen market presence.• Assist with recruiting efforts by supporting the identification, evaluation, and placement of candidates with relevant experience for open roles.
2026-10-20T00:00:00Z

Marketing Manager

Pompano Beach, FL
onsite
Permanent / Full Time
80000 - 85000 USD / Yearly
We are looking for a strategic and results-oriented Marketing Manager to lead initiatives that strengthen brand visibility and support business growth in Pompano Beach, Florida. This position blends creative planning with performance analysis, requiring someone who can shape multi-channel campaigns, guide priorities across teams, and turn market insights into effective action. The ideal candidate brings strong leadership, experience across digital and traditional marketing, and the ability to refine programs based on measurable outcomes. Responsibilities: • Create and lead integrated marketing plans that support revenue goals, expand brand presence, and encourage long-term customer engagement. • Evaluate audience behavior, market conditions, and campaign performance to recommend informed adjustments and improve results. • Administer marketing spend responsibly by prioritizing investments, tracking costs, and maximizing return across initiatives. • Partner with sales, product, and creative stakeholders to maintain aligned messaging and deliver cohesive campaigns across channels. • Measure success through relevant metrics and analytics tools, then optimize tactics based on performance data. • Research competitors, industry developments, and emerging marketing approaches to identify opportunities and keep strategies current. • Organize events and other promotional activities that strengthen relationships with customers and prospects. • Travel as needed to support event execution, including occasional evening and weekend attendance. • Provide direction to marketing team members through coaching, feedback, and day-to-day leadership.
2026-10-02T00:00:00Z

Marketing Manager

St. Paul, MN
onsite
Permanent / Full Time
106000 - 125000 USD / Yearly
We are looking for an experienced Marketing Manager to shape and lead integrated marketing and communications efforts for a mission-focused organization in St. Paul, Minnesota. This hybrid leadership role combines strategic planning, brand stewardship, audience engagement, and team development in a collaborative, fast-moving environment. The ideal candidate brings strong business judgment, exceptional communication skills, and the ability to translate organizational priorities into effective multi-channel campaigns. Responsibilities: • Create and lead comprehensive marketing, communications, and stakeholder outreach plans that align with organizational goals and audience needs. • Advise senior leaders on messaging strategy and serve as a trusted partner for high-impact communication initiatives across the organization. • Direct brand positioning, editorial quality, and content development to ensure a consistent voice across all public-facing and internal materials. • Oversee communication efforts across digital platforms, internal channels, publications, social media, events, paid promotions, and external audience engagement. • Track campaign outcomes, interpret performance data, and recommend improvements that strengthen reach, engagement, and overall effectiveness. • Manage daily operations for the marketing and communications function, including workflow coordination, budgeting, vendor oversight, and resource planning. • Lead, coach, and support a team of five marketing and communications professionals, fostering growth, accountability, and strong execution. • Collaborate with digital content and user experience leaders to deliver cohesive and audience-centered experiences across communication touchpoints.
2026-10-23T00:00:00Z

Customer Success Specialist

Rayville, LA
onsite
Temporary to Hire
17 - 20 USD / Hourly
We are looking for a detail-oriented Customer Success Specialist to support commercial lending operations in Rayville, Louisiana. This contract opportunity with permanent potential is ideal for someone who can manage documentation with precision, coordinate effectively across teams, and help ensure commercial loan files are complete, compliant, and ready for closing. The person in this role will contribute to accurate loan package preparation, documentation review, and due diligence activities tied to commercial and real estate lending. Responsibilities:• Prepare commercial loan and collateral documentation for a variety of lending transactions while maintaining alignment with bank standards and applicable legal requirements.• Review participation loan files for both purchased and sold transactions to confirm completeness, accuracy, and proper execution.• Examine existing loan and collateral records during renewals or new originations to identify and resolve documentation issues tied to previously pledged assets.• Coordinate with attorneys and other external partners when legal support is needed to move commercial loan closings forward.• Gather and evaluate pre-closing materials such as approval records, borrower organizational documents, lien search results, title work, insurance coverage, flood compliance items, environmental reports, and appraisal documentation.• Verify that borrower authority, collateral protection, lien position, and underwriting support meet internal policy expectations before closing.• Support secondary quality reviews of loan packages to reduce documentation errors and strengthen file accuracy prior to finalization.• Work closely with lending and documentation staff to assist with due diligence efforts and the preparation of complete commercial loan files.
2026-10-05T00:00:00Z

Customer Success Specialist

Wilmington, DE
onsite
Temporary to Hire
19 - 19 USD / Hourly
We are looking for a Customer Success Specialist/Claims Processor to support individuals with questions related to unclaimed property claims. This contract opportunity with permanent potential is ideal for someone who is comfortable managing a high volume of inbound calls, guiding customers through claim-related questions, and completing accurate follow-up work in a fast-paced environment. The person in this role will combine strong service skills with careful documentation and sound judgment to help ensure each claim is handled thoroughly and professionally. Responsibilities:• Respond to inbound customer inquiries regarding unclaimed property claims with professionalism, patience, and clarity.• Provide updates on claim progress and explain what records or supporting materials are needed to move a claim forward.• Guide customers through the claim submission process, including assistance with using the online portal and resolving basic navigation issues.• Locate existing records and set up new claims within the company database while maintaining complete and accurate information.• Enter, review, and validate claim data according to established procedures and quality expectations.• Examine submitted documentation to help determine ownership and identify the appropriate next steps for claim processing.• Record detailed summaries of customer interactions and claim activity so files remain current and well documented.• Recognize inconsistencies, recurring concerns, or unusual issues and elevate them to management or the appropriate team when necessary.• Support additional administrative assignments and special projects as business needs require.
2026-10-23T00:00:00Z

Customer Success Specialist

Metairie, LA
onsite
Temporary to Hire
23 - 25 USD / Hourly
We are looking for a Customer Success Specialist to join our team in Metairie, Louisiana in a contract-to-permanent capacity. This opportunity is ideal for someone who excels at supporting clients, managing high-value banking transactions, and coordinating complex loan-related activities with accuracy and professionalism. The role combines customer service, documentation oversight, and cross-functional partnership to help ensure a smooth client experience while maintaining operational and regulatory standards. Responsibilities: • Guide customers and internal partners through complex loan closing activities, ensuring each transaction progresses accurately and on schedule. • Review credit documents, commitment terms, legal paperwork, and supporting records to confirm alignment with approved structures and required conditions. • Create and validate detailed loan documentation packages for multifaceted commercial transactions involving multiple entities, facilities, and collateral types. • Coordinate due diligence items such as insurance, title materials, entity documents, appraisals, public records, and other third-party requirements needed for closing. • Manage funding logistics, settlement details, disbursements, and post-closing follow-up to support complete and accurate transaction processing. • Act as a key resource for questions related to documentation, collateral perfection, compliance expectations, and exception resolution. • Conduct secondary quality checks on closing files prepared by team members and provide clear feedback to strengthen accuracy and consistency. • Track outstanding exceptions and collaborate with servicing, collateral, and production teams to resolve issues with urgency. • Support team effectiveness by sharing knowledge, assisting with training, and contributing to procedural updates, reference tools, and process improvements. • Participate in audits, testing, compliance activities, and operational enhancement efforts, including support for system-related updates when needed.
2026-10-19T00:00:00Z

Customer Success Specialist

Draper, UT
onsite
Temporary / Contract
15.8365 - 18.337 USD / Hourly
We are looking for a Customer Success Specialist to support clients from our Draper, Utah location in a fast-paced Contract role. This position focuses on delivering responsive service, resolving customer concerns efficiently, and creating positive experiences across phone and email channels. The ideal candidate is comfortable managing several browser-based tools at once while helping customers troubleshoot service-related issues with professionalism and care. Responsibilities: • Respond to customer inquiries through inbound calls and email while providing timely, solution-focused support. • Guide customers through account or service concerns and deliver clear updates to ensure a positive overall experience. • Investigate connectivity-related problems and help users resolve issues by walking them through practical troubleshooting steps. • Navigate multiple browser windows and internal systems efficiently to document interactions and access the information needed to assist customers. • Maintain accurate records of customer communications, follow-up actions, and case details within support platforms. • Work collaboratively with internal teams when issues require additional review or escalation to achieve prompt resolution. • Promote strong customer relationships by communicating clearly, setting expectations, and following through on commitments.
2026-10-19T00:00:00Z

Marketing/Communications Manager

Wilmington, DE
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
Our client, a leading organization within the life sciences industry, is seeking an experienced Marketing Operations Manager to lead the strategy, planning, and execution of healthcare professional (HCP) education programs, speaker initiatives, and sponsorship activities. This individual will serve as a key operational leader, partnering across multiple business functions to ensure successful program delivery, compliance, and stakeholder engagement.Responsibilities<ul><li>Lead the planning, execution, and optimization of HCP speaker programs and educational initiatives aligned with brand and business objectives.</li><li>Manage end-to-end Speaker Bureau operations, including governance, training, contracting, logistics, vendor coordination, and operational support.</li><li>Partner closely with Commercial, Marketing, Medical Affairs, Market Access, Compliance, and external vendors to ensure seamless and compliant program execution.</li><li>Oversee sponsorship activities across congresses, events, and educational initiatives, driving successful planning, implementation, and reporting.</li><li>Develop and maintain strong relationships with internal stakeholders, HCP speakers, and external partners.</li><li>Coordinate cross-functional teams to deliver impactful educational programs while adhering to industry regulations and compliance requirements.</li><li>Track, measure, and analyze program effectiveness, identifying opportunities for continuous improvement and operational excellence.</li><li>Support vendor management, budget oversight, and operational workflows associated with speaker and sponsorship programs.</li></ul>
2026-10-11T00:00:00Z

Purchasing and Customer Service Manager

Fort Atkinson, WI
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Purchasing and Customer Service Manager to support daily procurement operations and lead a high-quality customer service experience for an organization in the Fort Atkinson, Wisconsin area. This role combines vendor coordination, purchasing oversight, and customer-facing leadership to help keep materials available, orders moving efficiently, and service standards consistently high. The ideal candidate brings sound judgment, strong communication skills, and the ability to improve workflows across purchasing and customer support functions. Responsibilities:• Direct purchasing activities by evaluating supply needs, placing orders, and maintaining appropriate inventory levels to support business operations.• Build and manage vendor relationships, including pricing discussions, order follow-up, and service issue resolution to achieve dependable supply performance.• Oversee customer service processes to ensure timely responses, accurate information, and careful handling of inquiries, concerns, and order-related requests.• Develop and apply procurement practices that promote cost awareness, policy compliance, and efficient purchasing decisions across departments.• Review purchasing data and service trends to identify opportunities for process improvement, stronger supplier performance, and better customer outcomes.• Coordinate with internal teams to align material availability, delivery timing, and customer commitments with operational priorities.• Monitor order status, resolve discrepancies involving shipments or invoices, and ensure records are updated accurately within company systems.• Lead, coach, and support staff involved in purchasing and customer service activities while reinforcing accountability and service excellence.
2026-10-22T00:00:00Z

Product Marketing Manager

San Francisco, CA
remote
Temporary / Contract
60 - 70 USD / Hourly
We are looking for a Product Marketing Manager to support strategic marketing efforts for a growing B2B offering in San Francisco, California. This Long-term Contract position will focus on shaping product positioning, strengthening brand presence, and developing content that helps drive customer engagement and market awareness. The ideal candidate brings a strong mix of product marketing expertise, cross-functional collaboration, and commercial insight to help connect product value with business goals. Responsibilities: • Develop and refine go-to-market strategies that align product capabilities with customer needs and business priorities. • Partner with product, sales, and brand stakeholders to translate product updates into clear, market-ready messaging. • Create compelling marketing content such as sales enablement materials, campaign assets, and thought leadership pieces for B2B audiences. • Lead positioning and messaging initiatives that differentiate offerings within competitive markets. • Support product launch planning and execution, ensuring coordinated communication across internal and external channels. • Analyze market trends, customer feedback, and competitor activity to inform marketing recommendations and product narratives. • Collaborate with cross-functional teams to maintain consistency across brand, product, and content marketing efforts.
2026-10-23T00:00:00Z

Digital Marketing Manager

Orlando, FL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
We are looking for a Digital Marketing Manager to lead online growth efforts for our machinery manufacturing business in Orlando, Florida. This role blends strategy and execution, with responsibility for strengthening brand visibility across search, content, paid media, and emerging AI-driven discovery channels. The ideal candidate brings strong leadership skills, a data-focused mindset, and the ability to turn digital insights into measurable business results. Responsibilities: • Create and implement integrated digital marketing plans that increase website traffic, lead generation, and revenue growth. • Guide and support cross-functional marketing contributors focused on content development, search performance, and paid media execution. • Direct organic search and AI-search visibility initiatives to improve brand presence across major search engines and generative discovery platforms. • Oversee paid search programs, working with internal partners and external agencies to improve return on ad spend and campaign efficiency. • Partner with content stakeholders to produce informative, optimized materials that perform well in both conventional search results and AI-assisted experiences. • Review website, campaign, and channel performance data to uncover trends, refine targeting, and improve conversion outcomes. • Track changes in search behavior, platform algorithms, and AI marketing technology to identify new opportunities for growth. • Apply AI-enabled tools to streamline reporting, enhance campaign planning, and strengthen content and performance strategies. • Work closely with leadership to define success metrics, report progress, and align digital marketing priorities with business goals.
2026-10-21T00:00:00Z

Digital Marketing Manager

Atlanta, GA
onsite
Permanent / Full Time
80000 - 82500 USD / Yearly
We are looking for a Digital Marketing Manager to lead data-driven initiatives that strengthen brand visibility and customer engagement in Atlanta, Georgia. This role oversees multi-channel campaign strategy across email, paid media, and performance marketing while using analytics to guide decision-making. The ideal candidate brings a strong understanding of digital channels and a practical approach to optimizing results across the marketing funnel. Responsibilities: • Develop and manage integrated digital marketing plans that support audience growth, lead generation, and brand awareness goals. • Lead the execution of email marketing programs, including campaign planning, audience segmentation, testing, and performance review. • Oversee paid media efforts across Google Ads and paid social platforms, adjusting budgets and targeting to improve return on investment. • Track, interpret, and report campaign performance using Google Analytics and other measurement tools to identify actionable insights. • Partner with internal stakeholders to align digital initiatives with broader business objectives and promotional priorities. • Monitor market trends, channel performance, and competitor activity to refine campaign strategy and uncover new opportunities. • Optimize landing pages, ad creatives, and messaging based on engagement data, conversion metrics, and testing outcomes.
2026-10-21T00:00:00Z

Digital Marketing Manager

Eagan, MN
onsite
Permanent / Full Time
90000 - 115000 USD / Yearly
We are looking for a strategic Digital Marketing Manager to guide brand growth and customer engagement for a manufacturing organization in Eagan, Minnesota. This position will shape integrated marketing programs that connect retail, ecommerce, and direct-to-consumer audiences while strengthening overall market presence. The ideal candidate brings strong leadership in brand development, campaign execution, and performance-driven digital marketing, along with the ability to collaborate across teams and translate business goals into effective marketing initiatives. Responsibilities: • Direct brand planning and market positioning across product categories and customer touchpoints to ensure a consistent and compelling presence. • Build and execute multi-channel marketing programs that support awareness, engagement, and revenue objectives across online and offline environments. • Lead launch planning for new products, coordinating messaging, channel strategy, and execution for retail, ecommerce, and direct sales pathways. • Manage campaigns across paid, owned, earned, and social channels, refining tactics to improve reach, response, and conversion. • Partner with sales and internal stakeholders to create shopper-focused initiatives that strengthen customer relationships and support business growth. • Oversee digital efforts such as email campaigns, paid social, Google Ads, website promotion, and customer acquisition programs to expand demand and online sales. • Guide content development across formats including web copy, social posts, visual assets, product education materials, and campaign storytelling. • Supervise external partners and internal marketing resources while keeping projects aligned with timelines, budgets, and brand standards. • Analyze campaign performance, engagement trends, and key marketing metrics using tools such as Google Analytics to inform optimization and investment decisions.
2026-10-23T00:00:00Z

Marketing Automation Manager

Raleigh, NC
onsite
Temporary / Contract
0 - 0 USD / Yearly
The Marketing Automation Manager is responsible for developing, managing, and optimizing marketing automation programs that support lead generation, customer engagement, and revenue growth. This role partners closely with marketing, sales, and other cross-functional teams to build effective campaigns, improve marketing processes, and leverage data to drive performance.Key Responsibilities<ul><li>Develop and manage automated marketing campaigns, workflows, and lead-nurturing programs.</li><li>Build and maintain email campaigns, customer journeys, segmentation, and personalization strategies.</li><li>Manage marketing automation platforms and ensure data, integrations, and workflows function effectively.</li><li>Partner with Marketing and Sales teams to support lead generation, lead scoring, qualification, and lifecycle management.</li><li>Monitor campaign performance and provide reporting and insights on key metrics such as engagement, conversion, pipeline, and ROI.</li><li>Conduct testing and optimization of emails, workflows, landing pages, forms, and other campaign elements.</li><li>Maintain data quality, audience segmentation, and marketing database processes.</li><li>Collaborate with content, creative, digital, and analytics teams to execute integrated campaigns.</li><li>Identify opportunities to improve marketing processes through automation, personalization, and technology.</li><li>Stay current on marketing automation trends, best practices, and emerging technologies.</li></ul>
2026-10-19T00:00:00Z

Marketing Automation Manager

Alpharetta, GA
onsite
Permanent / Full Time
100000 - 125000 USD / Yearly
We are looking for a Marketing Automation Manager to lead the strategy and execution of scalable, data-driven campaign programs in Alpharetta, Georgia. This role combines technical platform expertise with a strong understanding of customer journeys, lead management, and performance analysis to improve marketing effectiveness. You will work across marketing, sales operations, content, and analytics to build efficient automation processes and turn campaign data into meaningful business insights. Responsibilities: • Lead the development and ongoing refinement of automated campaigns, nurture streams, trigger programs, and lifecycle workflows within Marketo. • Manage connections between Marketo, NetSuite, and other business platforms using tools such as Dell Boomi, LaunchPoint, and Zapier to support reliable data flow. • Establish standards for audience segmentation, tailored messaging, dynamic content, testing approaches, email deliverability, and regulatory compliance. • Track campaign and funnel performance, interpret results, and recommend improvements that strengthen engagement and conversion outcomes. • Partner with content, creative, analytics, and broader marketing teams to align program execution with messaging strategy and business goals. • Oversee database quality by maintaining clean records, standardizing fields, reducing duplicates, and monitoring overall system health. • Create and maintain documentation, including process guides, workflow instructions, and operating procedures for marketing automation activities. • Keep current with platform enhancements and emerging marketing automation practices to identify opportunities for continuous improvement. • Provide direction and support to less experienced team members involved in marketing operations or campaign automation work.
2026-10-21T00:00:00Z

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