256 results for Customer Experience Marketing Manager jobs

Customer Experience Manager

Bethlehem, PA
onsite
Temporary
23 - 25 USD / Hourly
Are you passionate about creating exceptional customer experiences and leading teams to success? Robert Half is seeking a motivated and strategic Customer Experience Manager to join a local team! Responsibilities:<ul><li>Lead and develop a customer service team to ensure best-in-class interactions across all touchpoints (phone, digital, in-person).</li><li>Analyze customer feedback, identify trends, and collaborate cross-functionally to drive process improvements.</li><li>Develop and implement customer experience strategies aligned with business goals.</li><li>Set, monitor, and report on key performance indicators (KPIs) relating to customer satisfaction, retention, and loyalty.</li><li>Advocate for our customers by championing their needs within the organization.</li><li>Deliver ongoing training and coaching to customer-facing team members.</li><li>Manage escalation processes to resolve complex customer concerns quickly and professionally.</li></ul>
2026-03-20T00:00:00Z

Customer Experience Specialist

Newport, KY
onsite
Temporary
22 - 22 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis in Kentucky. This role involves providing contract support for the Order Management team during a scheduled team member leave. The ideal candidate excels at delivering exceptional customer service, managing order-related tasks with precision, and effectively collaborating with team members to ensure seamless operations. Responsibilities:• Accurately enter and validate orders, ensuring all entries are reviewed and approved by the team or manager.• Process and track shipment numbers upon request to maintain timely communication.• Provide quotes for component pricing and manage warranty claims efficiently.• Assist with order and portal management functions, adhering to established procedures.• Follow company protocols to meet deadlines and maintain service level agreements.• Communicate professionally with both internal teams and external stakeholders.• Support standard practices and contribute to maintaining operational consistency.• Collaborate effectively with a team of three to ensure smooth workflow during the coverage period.
2026-03-31T00:00:00Z

Customer Experience Specialist

San Diego, CA
onsite
Contract / Temporary to Hire
20 - 20 USD / Hourly
Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact. Work Schedule: This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite). Key Responsibilities:<ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
2026-03-18T00:00:00Z

Customer Experience Specialist

Omaha, NE
onsite
Temporary
20 - 22 USD / Hourly
Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. What You’ll Do: <ul><li>Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. </li><li>Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. </li><li>Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. </li><li>Collaborate with internal teams to ensure smooth order fulfillment and timely communication. </li><li>Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.</li></ul>
2026-04-01T00:00:00Z

Customer Experience Specialist

Omaha, NE
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. What You’ll Do: Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. Collaborate with internal teams to ensure smooth order fulfillment and timely communication. Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.
2026-04-01T00:00:00Z

Customer Experience Specialist

Coppell, TX
onsite
Contract / Temporary to Hire
19 - 22 USD / Hourly
We are looking for a dedicated Customer Experience Specialist to join our team in Coppell, Texas. This contract-to-permanent position offers the opportunity to work in a dynamic and fast-paced environment within the mortgage industry. The role requires excellent communication skills, adaptability, and a strong commitment to providing outstanding customer support. Responsibilities: • Handle inquiries related to mortgages, escrow accounts, tax questions, payments, refinancing options, and early-stage collections up to 60 days. • Manage a high volume of inbound and outbound calls using multiple core systems and AI tools to ensure efficient customer interactions. • Provide exceptional customer service while balancing the need to address collections in early stages. • Navigate and utilize a variety of systems and tools to resolve customer concerns effectively and efficiently. • Support customers with payment issues, connectivity challenges, and account-related concerns. • Collaborate with team members and supervisors to ensure consistent service quality and meet performance goals. • Participate in rotational Saturday shifts, ensuring coverage and availability for customer needs. • Maintain a detail-oriented approach and adhere to business casual dress code while representing the company. • Uphold company standards for customer success and contribute to a positive experience for all clients. • Engage in training, nesting, and coaching programs to continuously improve skills and knowledge.
2026-03-20T00:00:00Z

Customer Experience Specialist

Sand Springs, OK
onsite
Contract / Temporary to Hire
24 - 28 USD / Hourly
Job Title: Customer Experience SpecialistLocation: Sand Springs (Tulsa), OKSchedule: Monday – Friday, 8:00 AM – 5:00 PM (100% Onsite)Pay: $24–$28/hour (DOE)Job Type: Temp-to-Hire Position Overview:We are seeking a knowledgeable and customer-focused Customer Experience Specialist to support a dynamic Customer Service team. This role is responsible for delivering exceptional service to both internal and external customers, resolving complex issues, and supporting key initiatives that enhance the overall customer experience. The ideal candidate brings strong product knowledge, problem-solving skills, and the ability to thrive in a fast-paced, team-oriented environment. Key Responsibilities:<ul><li>Serve as a full-time Customer Service Representative managing assigned accounts, customers, and Account Managers</li><li>Process customer orders, revisions, and returns via phone, email, and other channels in accordance with company procedures</li><li>Communicate pricing, shipping timelines, delays, and order details clearly and accurately to customers</li><li>Confirm pricing on all orders and maintain accurate order documentation</li><li>Respond to general inquiries and route calls to the appropriate departments</li><li>Resolve escalated customer issues while collaborating with internal teams including Operations, Sales, and Procurement</li><li>Support and implement customer service initiatives, process improvements, and procedural updates</li><li>Identify opportunities to enhance orders by consolidating or suggesting additional products</li><li>Maintain strong knowledge of company products, processes, and systems</li><li>Partner with the Commercial team to meet and exceed customer expectations</li><li>Participate in monthly quality and team meetings</li></ul>
2026-04-01T00:00:00Z

Customer Experience Specialist

North Canton, OH
onsite
Temporary
16 - 16 USD / Hourly
About the Role:We are seeking an enthusiastic and detail-oriented Customer Relations Specialist to support our enrichment camp programs. This is a seasonal, on-site position through August 2026. Key Responsibilities:<ul><li>Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants.</li><li>Register participants via online platforms and phone.</li><li>Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing.</li><li>Guide customers through the camp website and assist with registrations.</li><li>Perform accurate and timely data entry for events and registrations.</li><li>Analyze concerns, resolve issues, and follow up with customers to ensure superior support.</li><li>Research and resolve participant-related problems with professionalism and urgency.</li><li>Represent and express excitement for our mission during customer interactions.</li><li>Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate.</li><li>Record all details of inquiries and resolutions; process transfers, cancellations, refunds, and receipts as requested.</li><li>Prioritize, escalate, and communicate urgent issues as needed.</li><li>Perform periodic filing and administrative tasks as needed.</li><li>Liaise with internal departments, including direct partnership with the sales team for support.</li><li>Execute other related duties or assist additional departments as business needs roll over.</li></ul> Why Join Us?This position offers an exciting opportunity to make a direct impact supporting enrichment for young minds in a collaborative, mission-driven setting. If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we invite you to apply!
2026-03-31T00:00:00Z

Customer Experience Specialist

Minden, IA
onsite
Temporary
19 - 22 USD / Hourly
What You’ll DoSupport Customers Like a Pro<ul><li>Assist customers with order placement and provide quick, friendly support</li><li>Answer questions and ensure every interaction feels effortless and positive</li></ul>Build Meaningful Relationships<ul><li>Connect with restaurants, retailers, producers, home chefs, and other partners</li><li>Maintain strong communication and foster long‑term trust across the supply chain</li></ul>Keep Operations Running Smoothly<ul><li>Manage incoming orders and ensure accuracy</li><li>Coordinate inventory and communicate with producers</li><li>Support seamless delivery and fulfillment processes</li></ul>Engage the Local Community<ul><li>Help grow awareness and participation in locally sourced food initiatives</li><li>Support community‑driven programs that strengthen connections between producers and customers</li><li>Champion local agriculture by helping bring fresh, seasonal products to the community</li></ul>Flexible & Collaborative Work Style<ul><li>Enjoy a flexible work environment while maintaining the ability to report to the Minden, IA warehouse once per week for coordination, collaboration, and operational support</li></ul>
2026-03-31T00:00:00Z

Customer Success Manager

New York, NY
onsite
Permanent
200000 - 300000 USD / Yearly
We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction. Responsibilities: • Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows. • Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation. • Develop personalized rollout strategies tailored to each customer’s needs and team structures. • Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization. • Assist customers in integrating the platform with their internal systems and historical data sources. • Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail. • Advocate for customer feedback to influence product enhancements and roadmap development. • Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary. • Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success. • Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
2026-03-19T00:00:00Z

Customer Service Manager

Raynham, MA
onsite
Temporary
33 - 38 USD / Hourly
We are looking for a dedicated Customer Service Manager to join our team in Raynham, Massachusetts. In this long-term contract role, you will take charge of delivering exceptional customer experiences while overseeing daily operations in a residential service setting. This position is ideal for a motivated individual who thrives on building relationships and driving customer satisfaction. Responsibilities: • Manage inbound calls related to maintenance and repair inquiries, ensuring prompt and effective resolution. • Conduct outbound calls to follow up on quotes, solicit customer feedback, and promote maintenance programs. • Track and analyze performance metrics, providing regular reports to drive continuous improvement. • Utilize ServiceTitan software to schedule jobs and manage customer accounts efficiently. • Foster strong relationships with customers by addressing concerns and resolving conflicts effectively. • Implement strategies to enhance customer satisfaction and loyalty through superior service delivery. • Coordinate and optimize scheduling to ensure timely service and operational efficiency. • Promote upselling opportunities by identifying customer needs and offering relevant solutions. • Maintain a clear and precise communication style to effectively interact with customers and team members. • Provide leadership and support to the customer service team, ensuring alignment with organizational goals.
2026-04-01T00:00:00Z

Customer Service Manager

East Chicago, IN
onsite
Contract / Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a skilled and proactive Customer Service Manager to join our team in East Chicago, Indiana. This Contract to permanent position offers the opportunity to lead and optimize customer service operations for a frozen food manufacturing business. Reporting directly to the Director of Supply Chain, this role combines office-based work with occasional on-site duties at the plant, ensuring seamless order fulfillment, customer satisfaction, and logistics coordination. Responsibilities: • Lead, mentor, and manage the customer service team to deliver outstanding support to retail, food service, and manufacturing clients. • Establish and monitor key performance indicators (KPIs) such as order accuracy and response times, ensuring accountability and continuous improvement. • Oversee the order management process, including entry, updates, and confirmations, ensuring accuracy within the Plex system. • Collaborate with Scheduling, Production, Sales, and Logistics teams to ensure timely and efficient order fulfillment. • Act as the primary escalation point for customer concerns, addressing issues related to deliveries, shortages, damages, and credits. • Build and maintain strong relationships with key customers and internal teams, fostering trust and proactive communication. • Analyze service metrics and customer feedback to identify trends and implement process improvements. • Support compliance with food safety, quality, and traceability standards relevant to the frozen food industry. • Aid in onboarding new customers and launching new products, ensuring smooth transitions. • Document and implement standard operating procedures (SOPs) to enhance operational efficiency.
2026-03-31T00:00:00Z

Customer Service Manager

Dixon, CA
onsite
Contract / Temporary to Hire
40 - 55 USD / Hourly
Job SummaryPermanent Hire OpportunityThis position supports customer service, dispatch, and inside sales departments. It manages personnel and serves as the main contact for high-volume retail partners, specialized distributors, and contractors regarding inquiries, issues, order processing, and delivery scheduling. The ideal candidate ensures high-volume retail inventory remains in-stock, handles complex logistics, and resolves order discrepancies efficiently. This role is responsible for supporting and demonstrating core values such as integrity, safety, respect, customer focus, quality, innovation, and financial success.<ul><li>Sales Partner Management: Manage the end-to-end order process for large, high-volume customers, utilizing electronic data interchange systems, vendor portals, and direct communication to ensure seamless order processing and compliance with customer requirements.</li><li>Oversee the entry, tracking, and fulfillment of high-volume orders. Coordinate with production and logistics teams to prioritize production and manage shipping schedules to meet scheduled delivery dates.</li><li>Proactively monitor inventory levels and work with sales/production teams to avoid stockouts at customer locations and job sites. Communicate potential delays or shortages immediately to customers, peers, and senior management.</li><li>Review and manage delivery notes to reflect loading changes and inventory shortages.</li><li>Manage, research, and resolve inquiries or complaints on products, orders, invoicing, and pricing.</li><li>Work with sales teams to coordinate customer requests and provide superior customer service.</li><li>Maintain customer complaints and regularly log information into customer relationship management systems.</li><li>Responsible for accurate setup and processing of customer rebates and royalties on a monthly, quarterly, and annual basis.</li><li>Assist with preparing pricing materials and managing location pricing structure with sales teams.</li><li>Prepare and enter yearly and off-cycle pricing increases into enterprise systems.</li><li>Maintain positive, long-term relationships with buyers and branch managers.</li><li>Assist in managing all processes including sales orders and change-orders received from customers, inside sales coordinators, and sales representatives.</li><li>Assist in setting up sales orders, terms, payers, and preliminary lien data in enterprise systems for initial orders.</li><li>Hire, train, and mentor a team of customer service representatives to handle high-volume inquiries, order entry, and customer complaints.</li><li>Set expectations, coach, train, instruct, discipline, hold accountable, and offer guidance to all direct reports.</li><li>Manage customer service, dispatch, and inside sales personnel across multiple locations.</li><li>Analyze, record, and assess customer service metrics (e.g., on-time in-full rates, order accuracy). Prepare weekly and monthly reports on performance to identify areas for improvement.</li><li>Conduct performance reviews for direct reports and advise on year-end performance reviews for all personnel via human resources information systems.</li><li>Monitor and approve employee actions in human resources systems in a timely manner.</li><li>Responsible for running time data audit reports of recorded time and errors, and track attendance via payroll systems.</li><li>Complete monthly audit packages for customer service.</li></ul>
2026-03-26T00:00:00Z

Customer Service Manager

Pittsburgh, PA
onsite
Permanent
47000 - 59000 USD / Yearly
We are looking for an experienced Customer Service Manager to oversee and optimize our patient access operations in Pittsburgh, Pennsylvania. This role is critical to ensuring smooth registration processes, effective staff management, and exceptional service delivery. The ideal candidate will bring strong leadership skills and a commitment to enhancing customer experiences in a healthcare environment. Responsibilities: • Supervise the registration and pre-registration tasks performed by staff, ensuring daily completion and providing necessary training. • Develop and manage staff schedules, including rotations, time-off requests, and coverage adjustments, while minimizing overtime and maintaining productivity. • Monitor and improve upfront collection processes by setting goals, offering coaching, and addressing performance issues as needed. • Establish and refine departmental procedures, conducting regular audits and staff training to promote continuous improvement. • Serve as a resource for employees and other departments, fostering an environment of excellent customer service for both internal and external stakeholders. • Lead and track assigned projects, implementing changes and reporting progress to Patient Access Leadership. • Participate in daily facility operations, compiling statistical data and assisting in various departmental functions as required. • Conduct employee evaluations and oversee attendance tracking systems to ensure compliance and efficiency. • Attend facility meetings to align processes and maintain effective communication between clinical and administrative teams.
2026-03-23T00:00:00Z

Content Marketing Manager

Ann Arbor, MI
onsite
Contract / Temporary to Hire
38 - 44 USD / Hourly
We are looking for an experienced Content Marketing Manager to join our team in Ann Arbor, Michigan. This is a contract-to-permanent position that requires a strategic thinker capable of managing multiple priorities in a fast-paced environment. The ideal candidate will collaborate closely with internal teams to develop and execute comprehensive content strategies that align with business goals. Responsibilities: • Develop and implement content strategies that support integrated marketing initiatives, including PR and social media campaigns. • Collaborate closely with the social media team to create and maintain a content calendar that aligns with organizational objectives. • Oversee the creation and editing of high-quality content across various platforms, including blogs, press releases, and billboard messaging. • Manage both organic and paid social media content to maximize audience engagement and reach. • Provide strategic direction for corporate communications and ensure consistency in messaging. • Analyze content performance metrics to refine strategies and improve effectiveness. • Partner with creative teams to ensure content aligns with branding and marketing goals. • Stay informed about emerging technologies, including AI platforms, to enhance content development processes. • Coordinate with internal and external writers to ensure timely delivery of content. • Maintain a collaborative approach to work, fostering partnerships across departments.
2026-03-03T00:00:00Z

Marketing Manager

Miami, FL
onsite
Permanent
100000 - 115000 USD / Yearly
We are looking for a dynamic Marketing Manager to join our team in Miami, Florida. In this role, you will oversee innovative marketing strategies for real estate developments, ensuring seamless collaboration with creative agencies, PR teams, and social media partners. This position offers the opportunity to lead impactful campaigns, manage events, and contribute to the broader marketing initiatives of our organization. Responsibilities: • Represent marketing initiatives in weekly development division management meetings, sharing updates and agendas with the team. • Act as the lead marketing manager for assigned development accounts, coordinating creative efforts and collaborating with external agencies and partners. • Organize and lead regular meetings with developers, presenting updates, tracking key initiatives, and maintaining detailed follow-up documentation. • Develop tailored marketing strategies for exclusive developments, including production calendars to guide content creation and design teams. • Partner with leadership to ensure alignment on messaging, copy, and visual direction for all marketing deliverables. • Plan and execute recurring marketing campaigns such as digital newsletters, event invitations, and corporate advertising across digital and print platforms. • Manage collaborations with PR agencies and social media teams to deliver consistent development updates and engaging content. • Facilitate social media training sessions for development agents and general brokerage teams. • Coordinate marketing inclusion in broader corporate initiatives, such as advertisements and market reports, in partnership with the real estate marketing lead. • Oversee event planning for developments, including broker open houses, receptions, sponsorships, and corporate events, ensuring smooth execution and vendor coordination.
2026-04-01T00:00:00Z

Marketing Manager

Smyrna, GA
onsite
Permanent
100000 - 120000 USD / Yearly
SummaryThe Marketing Manager is responsible for developing and executing marketing and promotional programs that drive retail sales, with a strong focus on big-box and partner marketing. This is a full-time, exempt, on-site role.Key Responsibilities<ul><li>Manage relationships with big-box retail marketing and brand teams</li><li>Ensure in-store and online product marketing is accurate, effective, and optimized for performance</li><li>Develop and manage digital marketing campaigns to support product promotion</li><li>Maintain and update online product pages and retail databases</li><li>Oversee packaging design and ensure alignment with brand guidelines</li><li>Manage in-store signage, photography, planograms, and promotional materials</li><li>Create and manage budgets for direct marketing initiatives</li><li>Monitor market trends and competitive activity to inform strategy</li><li>Support new business development through client engagement and relationship-building</li><li>Participate in weekly operational calls, trade shows, and industry events</li><li>Collaborate cross-functionally with sales, operations, and account teams</li></ul>Qualifications<ul><li>Bachelor’s degree in Marketing, Graphic Design, Visual Communication, or related field</li><li>5+ years of marketing management experience</li><li>Retail or partner marketing experience preferred</li></ul>Work Requirements<ul><li>On-site position with up to 20% travel</li><li>Ability to lift up to 25 lbs and participate in active client events</li></ul>
2026-04-01T00:00:00Z

Marketing Manager

Chesapeake, VA
onsite
Permanent
75000 - 100000 USD / Yearly
The Marketing Manager is responsible for developing and executing strategic marketing initiatives that drive brand awareness, customer engagement, and revenue growth. This role requires a blend of creativity, analytical thinking, and leadership to manage campaigns across multiple channels. Essential Functions • Develop and refine company-wide marketing strategies, objectives, and long-range plans.• Lead creation of value propositions for product lines by translating customer needs and operational benefits into differentiated market positioning.• Build deep market understanding by collaborating closely with sales, product, and operations teams to assess customer needs, competitive dynamics, and growth opportunities.• Drive growth of existing products by identifying distribution channels, analyzing market size and volume potential, and providing data-backed customer targeting recommendations.• Plan and execute promotional and advertising programs aligned with Sales & Marketing strategies.• Monitor industry trends, market conditions, regulatory changes, and new product introductions to identify opportunities and forecast market potential.• Maintain competitive intelligence on current and emerging competitors.• Oversee development of sales and marketing collateral, including presentations, brochures, and product guides.• Oversee marketing calendars, budgets, and vendor relationships.• Develop and execute marketing strategies that align with company goals, often across multiple channels such as digital, social, email, and events.• Develop strategies, pricing programs, and product offerings for website sales and online promotions.• Lead planning and execution of tradeshow, exhibit, and sponsorship programs.• Represent the company at major national and international trade shows; manage booth setup, teardown, and logistics, including occasional material pickup from shipping carriers.• Supervise and support the day-to-day activities of the Samples Assistant.
2026-03-13T00:00:00Z

Marketing Manager

Mooresville, NC
onsite
Contract / Temporary to Hire
51.4615 - 59.587 USD / Hourly
We are looking for a talented Marketing Manager to join our team on a contract-to-permanent basis in Mooresville, North Carolina. This role is ideal for a creative and organized detail-oriented individual who thrives on developing and executing marketing strategies. You will play a key role in shaping our brand, driving business development efforts, and managing public relations initiatives. Responsibilities: • Lead and manage all marketing activities in collaboration with the design team to ensure cohesive branding and messaging. • Coordinate and prepare new business proposals, including production, delivery, and post-proposal analysis to identify lessons learned and best practices. • Assist in the creation and delivery of interview presentations to support business development efforts. • Develop and implement public relations strategies, including drafting announcements and press releases. • Create engaging content for proposals, conferences, events, the company website, and detail-oriented social media platforms. • Contribute to the development of the marketing plan and budget, while executing regional initiatives such as local events and sponsorships. • Build and maintain client relationships, tracking opportunities through market research and collaboration with the Business Development team. • Monitor and analyze marketing trends, ensuring strategies align with industry standards and company goals.
2026-03-31T00:00:00Z

Marketing Manager

Brea, CA
onsite
Permanent
87000 - 115000 USD / Yearly
We are looking for an experienced Marketing Manager to oversee the execution of diverse marketing projects and campaigns in a fast-paced environment. This role requires a highly organized individual who can manage multiple initiatives, coordinate cross-functional teams, and ensure timely delivery of high-quality results. You will play a key role in driving marketing strategies, optimizing workflows, and analyzing project performance to contribute to overall organizational success. Responsibilities: • Manage and lead multiple marketing projects simultaneously, ensuring all initiatives are completed on time and within budget. • Develop comprehensive project plans detailing tasks, schedules, and resource allocations. • Work closely with cross-functional teams to define project objectives, requirements, and deliverables. • Monitor progress and proactively address risks and challenges to keep projects on track. • Oversee the execution of marketing campaigns, ensuring they align with strategic goals and objectives. • Analyze and evaluate project performance, providing actionable insights for improvement. • Communicate regularly with stakeholders and senior management to report on project status and outcomes. • Implement strategies to optimize workflows and enhance team collaboration. • Stay updated on marketing trends and tools to enhance campaign effectiveness and efficiency.
2026-03-03T00:00:00Z

Marketing Manager

Chicago, IL
onsite
Permanent
110000 - 135000 USD / Yearly
We are looking for an experienced Marketing Manager to lead and execute strategic initiatives that drive investor acquisition, enhance brand visibility, and support deal flow in the real estate (commercial/industrial) sector. This role offers significant autonomy, direct collaboration with leadership, and the opportunity to make a lasting impact on the company's growth trajectory. The ideal candidate will bring expertise in real estate syndication marketing and a proven ability to target accredited investors. Responsibilities:• Develop and implement comprehensive marketing strategies aimed at attracting accredited investors and expanding brand awareness.• Design and refine lead generation funnels tailored to target property sellers and investment audiences.• Analyze marketing performance metrics, providing actionable insights to optimize campaigns.• Collaborate closely with leadership to align marketing initiatives with business objectives.• Manage email campaigns, ensuring content resonates with the target audience and drives engagement.• Organize webinars and events to strengthen investor relationships and promote company offerings.• Oversee digital marketing efforts, including social media and paid advertising, to maximize reach.• Identify emerging trends in the real estate and investment sectors to inform marketing strategies.• Build and maintain strong relationships with stakeholders, including investors and property sellers.
2026-03-26T00:00:00Z

Marketing and Communications Manager

Boston, MA
onsite
Permanent
75000 - 90000 USD / Yearly
We are looking for a dynamic Marketing and Communications Manager to lead efforts in enhancing brand visibility, fostering community engagement, and supporting enrollment growth for our educational institution in Boston, Massachusetts. This role will focus on developing impactful storytelling, executing strategic campaigns, and leveraging data-driven insights to create a memorable experience for prospective families and the broader school community. As a key member of the team, you will shape the way our school is presented across various platforms, ensuring alignment with organizational values and goals. This is a full-time, fully onsite position in Boston. Salary is 75-90K. Responsibilities:• Develop and implement a compelling brand narrative that highlights the school’s values, achievements, and unique offerings.• Create high-quality content across digital, print, and multimedia platforms, including newsletters, blogs, and social media.• Capture and curate visual assets such as photos and videos to support marketing, admissions, and community initiatives.• Lead and manage social media strategies to enhance engagement, audience reach, and overall brand sentiment.• Plan and execute digital marketing campaigns, including paid social media and retargeting efforts, in collaboration with regional partners.• Analyze campaign performance metrics to optimize strategies and meet enrollment goals.• Design and update website content to ensure accuracy, relevance, and editorial excellence.• Collaborate with the admissions team to produce marketing materials that guide families through the enrollment process.• Coordinate logistics and creative assets for school events such as open houses and community engagements.• Manage internal communications, including newsletters and staff resources, to foster trust and belonging within the school community.
2026-03-17T00:00:00Z

Customer Service & Operations Manager

Cromwell, CT
onsite
Permanent
100000 - 120000 USD / Yearly
Customer Service & Operations ManagerDirect-Hire / Permanent positionRobert Half contact: Drew.Schroll@RobertHalf com. Robert Half is partnering with a leading distributor to fill a critical Customer Service & Operations Manager. In this executive-level position that is reporting to the President, you will shape and execute operational strategy across multiple departments units customer service and inside sales, purchasing, and warehousing. This is an opportunity to transform business operations, optimize processes, and drive long-term company success. Responsibilities:<ul><li>Create actionable strategies for both day-to-day operations and long-term initiatives, ensuring organizational objectives are achieved.</li><li>Help enhance customer experience and boost sales</li><li>Broaden and diversify customer base</li><li>Define, measure, and report on operational performance metrics such as service level, cost containment, delivery accuracy, and inventory management.</li><li>Collaborate directly with executive management to set budgets, resource plans, and continuous improvement priorities.</li><li>Promote a collaborative work culture dedicated to accountability and high performance.</li><li>Manage warehouse staff and their activity (receiving and storage to order fulfillment and shipping, introducing process improvements to maximize productivity and safety).</li><li>Analyze ERP and operational data to uncover trends, address bottlenecks, and enhance workflow visibility.</li><li>Oversee Procurement Manager and operations, cultivating strong vendor relationships, negotiating contracts, and managing supplier incentives to benefit the organization.</li><li>Align purchasing activity with sales and marketing goals to drive profitable growth.</li><li>Champion inventory accuracy, optimizing turnover rates and minimizing product obsolescence through proactive planning and analytics.</li><li>Standardize operational procedures and leverage technology solutions to connect and streamline processes between sales, IT, finance, and customer service.</li><li>Mentor, motivate, and develop departmental leaders through coaching and performance management, supporting professional advancement and cross-functional teamwork.</li></ul>Qualifications:<ul><li>Bachelor’s degree</li><li>10+ years of related operations and supply chain management experience</li><li>Oversight of warehouse and purchasing functions</li><li>Noted strength in creating and hitting KPIs and cost efficiency.</li><li>ERP system experience</li><li>History of building, developing, and inspiring high-performing teams in fast-paced environments.</li></ul> For immediate consideration, please apply today and/or email your resume to Drew.Schroll@RobertHalf com. All inquiries will remain confidential.
2026-03-06T00:00:00Z

Customer Success Specialist

Oklahoma City, OK
onsite
Contract / Temporary to Hire
21.85 - 23 USD / Hourly
Position: Customer Success SpecialistLocation: 100% on-site / OKC, OK (close to downtown)Pay: $23hrSchedule:<ul><li>Monday–Friday, 8:00 AM – 5:00 PM (4 days on-campus, 1 day remote 12–9 PM)</li><li>1 Saturday per month (remote, 4-hour shift)</li></ul>About the Role: We are seeking a passionate and organized Customer Support Specialist to join our campus team and help students succeed. This role blends on-site collaboration with remote work, providing opportunities to engage with students, faculty, and staff while ensuring smooth daily operations. The ideal candidate is enthusiastic, adaptable, and customer-focused, with a strong drive to make a positive impact in students’ lives. What You’ll Do:<ul><li>Support students through their academic careers, proactively advising assigned students via phone, email, or video communication.</li><li>Address and resolve student issues through research, collaboration, and follow-up, serving as a point of contact for account inquiries and responding to all emails and voicemails within one business day.</li><li>Document all student interactions in university applications and assist students in creating academic plans.</li><li>Guide students using financial aid, managing application processes, and following up with Corporate Student Financial Services to resolve issues.</li><li>Monitor and ensure accuracy of student payment plans, communicate with students regarding outstanding balances, and finalize registrations in accordance with university policy.</li><li>Outreach to students based on attendance, support early at-risk students, and assist with satisfactory academic progress.</li><li>Inform students of tutoring and other university resources, and implement activities to manage quarterly collection and bad debt expenses.</li><li>Ensure compliance with university, state, and federal rules and regulations.</li><li>Assist with scheduling, administrative tasks, and light office support; work one Saturday per month remotely (4-hour shift).</li><li>Travel occasionally as business needs require; mobility within the office and remote work readiness are necessary.</li></ul>
2026-03-31T00:00:00Z

Customer Success Specialist

Champlin, MN
onsite
Permanent
45000 - 55000 USD / Yearly
We are looking for a dedicated Customer Success Specialist to join our team in Champlin, Minnesota. In this role, you will play a vital part in ensuring customer satisfaction by providing accurate information, responding to inquiries, and maintaining attentive relationships. This position offers the opportunity to collaborate with the sales team and contribute to a positive customer experience. Responsibilities: • Collaborate with the sales team to consistently meet customer service expectations and ensure satisfaction. • Provide detailed and accurate information on pricing, inventory availability, shipping costs, and delivery timelines. • Handle customer inquiries, prepare quotations, and initiate purchase orders with precision. • Process orders, changes, and returns in accordance with company policies and procedures. • Foster strong relationships with customers by delivering friendly and attentive support. • Calculate pricing, discounts, shipping fees, and sales margins efficiently. • Investigate and resolve customer concerns such as product quality issues or shipment delays. • Recommend additional products and services to customers and close sales opportunities. • Perform administrative tasks, including maintaining customer records and organizing order documentation.
2026-03-02T00:00:00Z