We are looking for a dedicated Customer Service Representative to join our team in Bowling Green, Ohio. This long-term contract position offers an opportunity to provide exceptional support to customers, ensuring their inquiries and concerns are handled efficiently and professionally. The role is ideal for someone who thrives in a dynamic environment and is passionate about delivering top-notch customer experiences.<br><br>Responsibilities:<br>• Process customer payments accurately and efficiently.<br>• Address general account inquiries and provide clear explanations to customers.<br>• Analyze usage data and assist customers in managing high usage concerns.<br>• Open and document payments in line with company procedures.<br>• Investigate and resolve issues related to returned mail.<br>• Monitor and maintain payment agreements, ensuring compliance.<br>• Record detailed notes on customer accounts to keep track of interactions.<br>• Take detailed messages regarding billing concerns and coordinate follow-ups with the appropriate team.<br>• Generate work orders for meter technicians and ensure timely processing.<br>• Handle administrative tasks such as shredding documents, filing, and organizing records.
<p>Robert Half has great ongoing opportunities for professional Customer Service Representatives. In this role you will maintain solid customer relationships by handling their questions and concerns with speed and professionalism. Responsibilities include receiving and placing telephone calls, filing and some data entry. Apply today for immediate consideration. </p><p>· Receiving and placing customer service telephone calls</p><p>· Maintaining solid customer relationships by handling questions and concerns with speed and professionalism</p><p>· Resolving customer complaints, managing database records, drafting status reports on customer service issues</p><p>· Data entry and research as required to troubleshoot customer problems</p><p><br></p>
<p>We are looking for a motivated and detail-oriented Customer Service Representative to join our team on a contract with potential for permanent employment. This role is based in Shakopee, Minnesota, and offers an excellent opportunity to contribute to the manufacturing industry by providing exceptional customer support. The ideal candidate will excel in handling inquiries, processing orders, and resolving customer concerns efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries regarding order status, delivery timelines, product specifications, and warranty information.</p><p>• Process and fulfill orders for stock products and accessories with accuracy and timeliness.</p><p>• Document customer interactions and complaints in the company’s system, ensuring proper follow-up with relevant departments and providing updates to customers.</p><p>• Investigate and resolve issues related to mis-shipments, financial discrepancies, and product history.</p><p>• Handle special projects as assigned, ensuring deadlines and quality standards are met.</p>
We are looking for a dedicated Customer Service Representative to join our team in Fort Wayne, Indiana. This is a contract position offering an exciting opportunity to engage with customers, vendors, and internal teams. The ideal candidate will thrive in a fast-paced environment, demonstrate exceptional communication skills, and ensure seamless coordination with all stakeholders.<br><br>Responsibilities:<br>• Communicate effectively with customers, vendors, and internal teams to ensure smooth processing of work orders.<br>• Provide excellent customer service by answering phone calls and assisting walk-in clients with professionalism and enthusiasm.<br>• Accurately input orders for stock glass, shop supplies, and office materials into the system.<br>• Track and manage inventory levels to ensure timely replenishment and availability of essential items.<br>• Coordinate and prioritize orders with vendors, builders, and other partners to meet deadlines.<br>• Prepare cost estimates based on client descriptions or technical drawings.<br>• Submit fabrication orders to the onsite shop and external vendors, ensuring accuracy and timeliness.<br>• Schedule client deliveries and installations, maintaining clear communication throughout the process.<br>• Manage accounts receivable, including posting checks and coding invoices appropriately.<br>• Handle general administrative tasks such as maintaining petty cash, processing credit card receipts, and organizing data and files.
<p>We are looking for a Customer Service Representative to join a team in Malvern, Pennsylvania. In this hybrid position, you will play a pivotal role in ensuring smooth order processing and exceptional customer support. This is a Contract to permanent opportunity, offering the chance to grow within a dynamic organization.</p><p><br></p><p>Responsibilities:</p><p>• Accurately process customer orders and quotes in the system while verifying product availability and inventory levels.</p><p>• Collaborate with sales and warehouse teams to coordinate order entry, confirmations, and updates.</p><p>• Address customer inquiries regarding orders, pricing, returns, credits, and expedited shipping requests.</p><p>• Resolve issues promptly to ensure customer satisfaction and maintain positive relationships.</p><p>• Utilize Salesforce to manage customer information and streamline processes.</p><p>• Monitor and track order statuses, providing timely updates to customers and internal teams.</p><p>• Ensure compliance with company policies and procedures during all customer interactions.</p><p>• Assist with inbound and outbound calls, delivering attentive and courteous service.</p><p>• Support the team in achieving service targets and performance goals.</p><p>• Identify opportunities for process improvements and contribute to enhancing operational efficiency.</p><p>• Hours are 10:00 am to 6:30 pm.</p>
We are looking for a detail-oriented Member Services Representative to join our team in Southgate, Michigan. This Contract to permanent position offers an opportunity to contribute to a dynamic service-focused organization by delivering exceptional customer support and ensuring the accuracy of approval processes. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a commitment to maintaining high standards of productivity and quality.<br><br>Responsibilities:<br>• Use independent judgment and advanced critical thinking to evaluate complex approval codes with precision.<br>• Compare and analyze images against established criteria to ensure accurate decision-making.<br>• Conduct thorough research to address exceptions, enhance processes, and support approval decisions.<br>• Enter, manage, and validate large volumes of data efficiently and accurately.<br>• Apply strong reading comprehension skills to identify relevant information and adhere to established standards.<br>• Maintain detailed records by documenting decision rationales and ensuring clarity in documentation.<br>• Meet or exceed productivity and quality benchmarks consistently.<br>• Provide exceptional customer service in a fast-paced call center environment.<br>• Collaborate with team members to improve workflows and maintain service excellence.
We are looking for a motivated and detail-oriented Member Services Representative to join our team in Durham, North Carolina. In this long-term contract role, you will play a key part in delivering top-notch customer service in a fast-paced call center environment. This position is ideal for someone who thrives on assisting others and enjoys working with technology to resolve customer inquiries efficiently.<br><br>Responsibilities:<br>• Handle a high volume of inbound calls, providing prompt and courteous assistance to members.<br>• Address and resolve customer inquiries, ensuring satisfaction and timely follow-up.<br>• Accurately process transactions, including payments and account updates, while adhering to cash handling procedures.<br>• Utilize computer systems to input data, track customer interactions, and manage account information.<br>• Maintain a thorough understanding of company policies and services to provide accurate information to members.<br>• Collaborate with team members to ensure seamless service delivery and support.<br>• Identify and escalate complex issues to the appropriate department for resolution.<br>• Meet or exceed performance metrics, including call handling time and customer satisfaction ratings.<br>• Stay updated on new products, services, and system changes to better assist customers.
We are looking for a dedicated Member Services Representative to join our team on a contract basis in Baton Rouge, Louisiana. In this role, you will provide exceptional support to members by addressing inquiries, offering tailored solutions, and promoting financial products and services. This position is well-suited for individuals with a strong background in customer service and experience in banking or financial institutions.<br><br>Responsibilities:<br>• Respond to member inquiries and resolve issues efficiently, ensuring a positive customer experience.<br>• Promote and educate members on financial products and services to meet their needs.<br>• Maintain accurate records of member interactions and transactions in the system.<br>• Handle a high volume of calls in a fast-paced call center environment while maintaining professionalism.<br>• Assist members with account management, including deposits, withdrawals, and balance inquiries.<br>• Collaborate with team members to meet performance goals and service standards.<br>• Uphold compliance with banking regulations and company policies.<br>• Participate in ongoing training to stay updated on financial products and services.<br>• Provide face-to-face customer support as needed, ensuring a personalized approach to service.<br>• Work rotating Saturdays with a flexible day off during the week.
We are looking for a dedicated Member Services Representative to join our team in Sacramento, California. In this long-term contract role, you will be responsible for delivering exceptional service to members, ensuring their inquiries and concerns are handled efficiently and professionally. If you thrive in a fast-paced environment and enjoy connecting with people, this position offers an excellent opportunity to showcase your customer service skills.<br><br>Responsibilities:<br>• Respond to inbound calls from members and provide clear and accurate information regarding their inquiries.<br>• Address member concerns with professionalism and empathy, ensuring a positive experience.<br>• Manage patient intake processes efficiently while maintaining attention to detail.<br>• Utilize computer systems, including Salesforce, to document interactions and track member information.<br>• Handle both inbound and outbound calls to resolve issues and assist members effectively.<br>• Demonstrate proficiency in navigating a fast-paced call center environment.<br>• Collaborate with team members to meet service-level agreements and organizational goals.<br>• Provide support to veterans and ensure their specific needs are met with care.<br>• Maintain compliance with all company policies and procedures during member interactions.<br>• Continuously improve processes to enhance the overall member experience.
We are looking for a proactive Member Services Representative to join our team in Saint Louis, Missouri, on a long-term contract basis. This role is ideal for someone passionate about delivering exceptional customer support while maintaining strong organizational skills in a fast-paced environment. As part of the healthcare and social assistance industry, you will play a key role in ensuring smooth operations and positive member experiences.<br><br>Responsibilities:<br>• Accurately process membership applications, payments, and updates to member records.<br>• Reach out to members for renewals and engagement throughout their membership journey.<br>• Provide support during events, including staffing the member services booth at the Annual Session.<br>• Assemble informational packets, certificates, and other materials for members.<br>• Offer administrative assistance such as greeting visitors and handling inquiries.<br>• Ensure timely and effective communication with members via phone and email.<br>• Maintain a high level of accuracy in data entry and record-keeping.<br>• Collaborate with team members to improve processes and workflows.<br>• Address member concerns with professionalism and problem-solving skills.<br>• Stay informed about membership benefits and program updates to provide accurate information.
<p>We are looking for a dedicated Member Services Rep to join our client's team in Pearland, Texas, on a contract basis. This position focuses on supporting the Utilization Management department by ensuring accurate and timely processing of authorization requests while maintaining clear communication with providers and members. The role offers an opportunity to contribute to operational efficiency, regulatory compliance, and quality patient care in a health insurance environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound calls from providers, members, and facilities regarding authorization requests, status updates, and coverage questions</li><li>Review and process authorization requests received via phone, fax, and electronic systems</li><li>Create and document authorization cases accurately within utilization management systems or EHR platforms</li><li>Route cases requiring medical necessity review to clinical staff (RNs, LVNs, Medical Directors)</li><li>Communicate authorization determinations to providers and members in compliance with regulatory requirements</li><li>Maintain accurate, timely documentation to support compliance and operational standards</li><li>Collaborate with internal teams to ensure efficient case processing and resolution</li></ul><p><br></p>
<p><strong>Position:</strong> CSC Business Direct Banker 1 (Contract Role)</p><p><strong>Line of Business:</strong> Customer Solutions Center (CSC)</p><p><strong>Location:</strong> Akron, Ohio, SUMMIT, 44307, United States</p><p><strong>Tentative Hourly Pay Rate:</strong> $21 per hour</p><p> </p><p><strong>Position Overview</strong></p><p>The <strong>CSC Business Direct Banker 1</strong> provides inbound phone support to Huntington’s <strong>business banking customers</strong>, delivering “Simply the Best” service through consultative conversations. This role focuses on resolving customer inquiries, identifying referral opportunities, and supporting overflow needs across multiple Lines of Business (LOBs) while meeting CSC performance expectations.</p><p>Business Direct Bankers act as trusted advisors, working independently and collaboratively to ensure first‑contact resolution and a seamless, professional experience for business clients.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Provide exceptional inbound phone support to business banking customers, resolving inquiries accurately and efficiently</li><li>Engage in Service‑to‑Sales conversations by profiling customer needs and recommending appropriate Huntington products and services</li><li>Cross‑sell deposit, lending, and digital banking products while adhering to all compliance and regulatory requirements</li><li>Strive for first‑contact resolution using available tools, procedures, and resources</li><li>Maintain current knowledge of business banking products, systems, and procedures</li><li>Support overflow calls for other CSC specialty teams and Lines of Business as needed</li><li>Collaborate with CSC Development Coordinators and Experience team members on training and knowledge sharing</li><li>Meet individual and team goals related to availability, customer satisfaction, quality, and referrals</li><li>Uphold Huntington’s core values and manage reputational risk at all times</li><li>Perform additional duties as assigned to support CSC initiatives</li></ul><p> </p>
<p><strong>Customer Service Specialist</strong></p><p>Serve as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.</p><p>Job Responsibilities:</p><ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
<p>Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.</p><p><br></p><p>The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.</p><p><br></p><p>For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.</p><p><br></p><p>If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Chicago, Illinois. This long-term contract position offers an opportunity to provide exceptional support to customers while contributing to the efficient handling of orders and inquiries. If you thrive in a fast-paced environment and enjoy problem-solving, this role is perfect for you. The Position pays between <strong>$30.00-32.00 an hour.</strong></p><p><br></p><p><strong>Primary Responsibilities:</strong></p><p>• Develop mutually rewarding working relationships with customers through superior customer service</p><p>• Receive and process orders with an exceptional accuracy level of 95% or better into order system</p><p>• Send customer confirmation of order receipt within 3 hours of order entry</p><p>• Update/add customer account information as needed (i.e. contact information, product usage, shipping information, etc.)</p><p>• Serve as the customers advocate by solving problems on the customer’s behalf by engaging right departments and people (including but not limited to product specs, logistical issues, or other related issues)</p><p>• Review, edit and report on the company’s on time in full (OTIF) performance</p><p>• Coordinate with logistics to record and maintain freight rates systematically and in compliance with customer contracts</p><p>• Review outbound reports to ensure customer orders are shipped in accordance with schedule and communicate with customer or logistics to resolve any missed or late shipments</p><p>• Process, monitor and review various customer reports or account information and communicates to the customer or sales team</p><p>• Cross check other customer account specialists order entries for accuracy daily</p><p>• Support other customer accounts as needed</p><p>• Provide necessary follow-up and initiates correspondence to customers</p><p>• Achieve KPI’s set forth by the company and/or department</p><p>• Perform other duties as assigned</p>
<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
<p>We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth.</p><p><br></p><p>This is a hybrid role, 4 days on site. Must be local in Akron or surrounding areas. </p><p><br></p><p>Responsibilities:</p><p>• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.</p><p>• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.</p><p>• Participate in trade shows and association meetings to represent the company and support promotional activities.</p><p>• Collaborate with internal teams to ensure accurate and efficient order processing.</p><p>• Monitor sales metrics and prepare reports to assist in decision-making.</p><p>• Coordinate schedules and travel arrangements for sales events.</p><p>• Maintain organized records of sales transactions and client correspondence.</p><p>• Assist with inside sales activities, including follow-ups and lead generation.</p><p>• Support direct sales efforts by identifying opportunities and engaging with potential customers.</p><p>• Stay informed about industry trends to provide insights and recommendations for sales strategies.</p>
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
<p>Our renowned Honolulu resort seeks an upbeat and reliable Customer Service Specialist to support our guests across various touchpoints. If you’re passionate about creating memorable visitor experiences on Oahu, we want to hear from you. Preference is given to Hawaii residents due to on-site work requirements. Please call us at 808-531-0800 to apply.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer guest questions and provide information about resort amenities and local attractions</li><li>Handle phone and in-person reservation requests, modifications, and confirmations</li><li>Resolve guest concerns with empathy and professionalism</li><li>Collaborate with housekeeping, maintenance, and management to address special requests</li><li>Assist with check-in/check-out processes at the front desk as needed</li><li>Maintain accurate records of all guest interactions</li><li>Deliver exceptional customer service in all interactions</li></ul><p><br></p>
We are looking for a dedicated Customer Success and Implementation Specialist to ensure exceptional post-sale experiences for our clients. This role focuses on fostering customer adoption, retention, and long-term value through strategic onboarding, training, and proactive engagement. Based in South Jordan, Utah, this position plays a vital role in driving customer satisfaction and identifying growth opportunities.<br><br>Responsibilities:<br>• Build and maintain strong, long-term relationships with customers, acting as a trusted advisor to guide them toward successful outcomes.<br>• Develop and implement tailored success plans that align with customer goals and safety objectives.<br>• Monitor customer health metrics, usage patterns, and engagement levels to proactively address potential risks.<br>• Conduct regular check-ins and business reviews to reinforce value and uncover opportunities for growth.<br>• Assist in renewal processes by providing insights into performance metrics and adoption progress.<br>• Collaborate with sales teams to identify and support upsell and cross-sell opportunities.<br>• Lead comprehensive onboarding processes, including system configuration, environment setup, and go-live preparations.<br>• Deliver engaging training sessions for administrators and users, supported by clear and accessible enablement materials.<br>• Maintain detailed onboarding documentation and timelines using internal systems and tools.<br>• Contribute to the development of scalable processes, playbooks, and resources to enhance customer success initiatives.
<p>AI legal start up is looking for an experienced Case Manager to join the team. </p><p><br></p><p>Responsibilities:</p><ul><li>Design and implement intake workflows for various litigation initiatives, from initial outreach and lead qualification to signed engagement and CRM integration. </li><li>Manage day-to-day intake activities, including lead triage, eligibility screening, client follow-ups, retainer execution, and data integrity.</li><li>Ensure all intake activities comply with relevant legal and regulatory requirements (e.g., advertising rules, privacy standards). Maintain clear records and audit trails.</li><li>Develop reporting dashboards to track funnel performance metrics such as lead conversion, engagement rates, and response times.</li><li>Train and manage support staff or external vendors. Continuously refine scripts, workflows, and knowledge resources to improve efficiency and client experience.</li></ul>
<p>We are looking for a motivated and detail-oriented Service Coordinator to join our team. This role is ideal for someone eager to contribute to the dynamic data center industry and grow their career while developing valuable skills. As part of a high-performing team, you will play a key role in ensuring efficient logistics management and operational excellence.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee daily logistics operations to ensure timely and accurate service delivery.</p><p>• Manage scheduling and resource allocation to optimize efficiency and meet client needs.</p><p>• Monitor supply chain processes and address any issues or delays proactively.</p><p>• Collaborate with internal teams to streamline service workflows and improve overall performance.</p><p>• Maintain accurate records and reports related to logistics and service activities.</p><p>• Communicate effectively with clients and stakeholders to provide updates and address inquiries.</p><p>• Identify opportunities for process improvements and contribute to implementing best practices.</p><p>• Ensure compliance with company policies and industry regulations in all logistics activities.</p><p>• Support team members in achieving departmental goals through effective collaboration and problem-solving.</p>
We are looking for a detail-oriented Renewal Coordinator Specialist to join our team in Lowell, Massachusetts. In this long-term contract position, you will manage customer retention activities, ensuring excellent service and high renewal rates while fostering strong client relationships. The role requires proactive communication, accurate pricing updates, and collaboration to meet customer needs and drive satisfaction.<br><br>Responsibilities:<br>• Oversee all retention efforts within an assigned customer base, ensuring timely and effective communication.<br>• Initiate contact with customers 120 days prior to contract renewal to address concerns and confirm details.<br>• Update and re-estimate contracts to reflect current labor rates and service needs.<br>• Participate in monthly Service Contract Renewal meetings, providing updates and following through on assigned tasks.<br>• Resolve customer issues and secure agreement before renewal deadlines.<br>• Maintain an organized list of customers and track annual renewal dates.<br>• Identify opportunities to expand services or cross-sell products based on customer needs.<br>• Collaborate with internal teams to improve service delivery and address customer concerns.<br>• Provide regular updates during sales meetings regarding the status of renewals.<br>• Conduct in-person meetings with customers as required to strengthen relationships and address needs.
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>