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203 results for Client Solutions Manager jobs

Sales/Customer Service Specialist

Cleveland, OH
onsite
Permanent
50000 - 60000 USD / Yearly
We are looking for a detail-oriented and proactive Sales/Customer Service Specialist to join our clients team in Cleveland, Ohio. In this role, you will support sales operations, assist with customer interactions, and contribute to the overall success of sales efforts. This position offers an excellent opportunity to engage with clients, manage administrative tasks, and help drive business growth. Responsibilities:• Provide administrative support to the sales team by handling quotes, managing orders, and ensuring timely entry of sales data.• Deliver exceptional customer service by addressing inquiries, resolving issues, and maintaining strong client relationships.• Participate in trade shows and association meetings to represent the company and support promotional activities.• Collaborate with internal teams to ensure accurate and efficient order processing.• Monitor sales metrics and prepare reports to assist in decision-making.• Coordinate schedules and travel arrangements for sales events.• Maintain organized records of sales transactions and client correspondence.• Assist with inside sales activities, including follow-ups and lead generation.• Support direct sales efforts by identifying opportunities and engaging with potential customers.• Stay informed about industry trends to provide insights and recommendations for sales strategies.
2026-03-31T00:00:00Z

Customer Service Banking Representative

Columbus, OH
onsite
Temporary
20 - 21 USD / Hourly
This role provides real-time phone support to Retail banking colleagues, offering expert guidance on policies, procedures, systems, and customer service issues. Specialists are expected to deliver coaching and solutions that align with the client's standards. In addition to Retail support, CSC Specialists assist with overflow from other Lines of Business, ensuring consistent service across the enterprise. Duties & Responsibilities:<ul><li>Provide inbound phone support to Huntington Retail banking colleagues, resolving inquiries related to policies, procedures, systems, and customer service scenarios.</li><li>Deliver coaching and guidance to colleagues to promote best practices and elevate customer experience.</li><li>Resolve complex customer issues through completion, ensuring adherence to service level agreements.</li><li>Support overflow call volume from other Lines of Business (e.g., Business Banking, Wealth Management, Lending), applying cross-functional knowledge and CSC resources.</li><li>Identify and recommend process improvements to enhance internal workflows and external customer service.</li><li>Maintain accurate documentation of interactions and resolutions in CSC systems.</li><li>Participate in team huddles, calibration sessions, and ongoing training to stay current on updates and initiatives.</li><li>Perform other duties as assigned.</li></ul>
2026-03-30T00:00:00Z

Customer Service Representative II

Baltimore, MD
onsite
Temporary
17.1 - 19.8 USD / Hourly
We are seeking a bilingual (Spanish-speaking) Customer Service Representative to support a high-volume call center environment. This long-term contract opportunity is ideal for someone with at least one year of experience handling inbound customer inquiries, navigating CRM and customer service platforms, and delivering clear, detail-oriented support. The position focuses on resolving questions efficiently, documenting interactions accurately, and assisting customers with benefit-related and housing program concerns while maintaining compliance with applicable guidelines. Responsibilities:• Respond to incoming calls from customers and provide timely, courteous support for a wide range of service-related questions.• Use CRM systems, customer service applications, and other computer-based tools to review account details, record interactions, and track follow-up activities.• Guide callers through benefit-related processes and explain available services in a clear and easy-to-understand manner.• Address questions connected to housing programs, including topics related to Fair Housing and Low-Income Tax Credit Housing requirements.• Escalate complex concerns when needed while ensuring each case is documented thoroughly and routed appropriately.• Maintain accurate records of customer conversations, requested actions, and completed resolutions within internal systems.• Support service quality goals by managing call flow efficiently and balancing accuracy with responsiveness in a fast-paced environment.• Communicate clearly with customers and internal teams to help resolve issues and improve the overall service experience.
2026-04-20T00:00:00Z