<p>Robert Half is working with an established manufacturing company on the North Shore looking for a Customer Account Manager to join its team. This is a permanent role, joining a small team, reporting into a Team Lead. Our client is looking for a Customer Account Manager out of the manufacturing industry with at least 2-3 years of hands on customer service experience.</p><p><br></p><p>The selected candidate will be responsible for order processing, resolving customer issues, providing quotes, and supporting customer negotiations. Strong systems skills are needed as the Customer Account Manager will be entering orders into an ERP system and preparing quotes on a daily basis. Strong communication skills are required.</p><p><br></p><p>For the right experience our client is looking for a starting salary up to $30/hour. Hours are 7:00-3:30.</p><p><br></p><p>If interested and qualified please apply to this listing or send your resume direct to Bill.Nichols@roberthalf. Thanks!</p>
We are looking for a highly skilled Customer Service Specialist to join our team in Greensboro, North Carolina. This is a long-term contract position ideal for someone passionate about delivering exceptional service and resolving customer inquiries efficiently. The successful candidate will thrive in a fast-paced call center environment and demonstrate expertise in handling multi-line phone systems and data entry.<br><br>Responsibilities:<br>• Provide superior customer service by addressing inquiries and resolving complaints with professionalism and efficiency.<br>• Handle inbound calls in a high-volume call center setting while ensuring customer satisfaction.<br>• Operate multi-line phone systems to manage and prioritize incoming calls effectively.<br>• Perform accurate data entry to document customer interactions and maintain records.<br>• Collaborate with team members to ensure seamless communication and service delivery.<br>• Utilize Windows PC systems to access and update customer information.<br>• Maintain a thorough understanding of company policies to provide consistent and accurate information.<br>• Identify and escalate unresolved issues to appropriate departments for further assistance.<br>• Monitor call center operations and contribute to process improvement initiatives.<br>• Uphold a positive and helpful attitude while managing challenging situations with customers.
<p>Robert Half is partnering with a manufacturing client in the recruiting for an Customer Service Representative to join their team due to growth focused on the order fulfillment process. In this role, you will be responsible for managing the end-to-end order workflow, from entering and processing sales orders to ensuring inventory availability, coordinating purchases when inventory is low, preparing quotes, and tracking shipments to guarantee timely delivery. This position bridges the gap between sales, operations, and customers to deliver excellent service and accurate order execution.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Enter and process sales orders promptly, ensuring accuracy and alignment with current inventory levels.</li><li>Monitor inventory availability; coordinate with purchasing to reorder products as needed.</li><li>Provide quotes to customers, answer product or order-related inquiries, and deliver timely follow-up.</li><li>Track orders from entry through shipment and delivery, proactively informing customers of status updates or delays.</li><li>Liaise with warehouse, shipping, and purchasing teams to resolve issues and ensure on-time fulfillment.</li><li>Maintain comprehensive customer order files and document all communications for each transaction.</li><li>Work with the sales department to clarify customer requirements and confirm contract terms.</li><li>Investigate and resolve customer concerns related to orders, shipments, or inventory with professionalism.</li><li>Support process improvements to streamline order entry, inventory tracking, and customer communications.</li></ul>
We are looking for a dedicated Customer Success and Implementation Specialist to ensure exceptional post-sale experiences for our clients. This role focuses on fostering customer adoption, retention, and long-term value through strategic onboarding, training, and proactive engagement. Based in South Jordan, Utah, this position plays a vital role in driving customer satisfaction and identifying growth opportunities.<br><br>Responsibilities:<br>• Build and maintain strong, long-term relationships with customers, acting as a trusted advisor to guide them toward successful outcomes.<br>• Develop and implement tailored success plans that align with customer goals and safety objectives.<br>• Monitor customer health metrics, usage patterns, and engagement levels to proactively address potential risks.<br>• Conduct regular check-ins and business reviews to reinforce value and uncover opportunities for growth.<br>• Assist in renewal processes by providing insights into performance metrics and adoption progress.<br>• Collaborate with sales teams to identify and support upsell and cross-sell opportunities.<br>• Lead comprehensive onboarding processes, including system configuration, environment setup, and go-live preparations.<br>• Deliver engaging training sessions for administrators and users, supported by clear and accessible enablement materials.<br>• Maintain detailed onboarding documentation and timelines using internal systems and tools.<br>• Contribute to the development of scalable processes, playbooks, and resources to enhance customer success initiatives.
<p>AI legal start up is looking for an experienced Case Manager to join the team. </p><p><br></p><p>Responsibilities:</p><ul><li>Design and implement intake workflows for various litigation initiatives, from initial outreach and lead qualification to signed engagement and CRM integration. </li><li>Manage day-to-day intake activities, including lead triage, eligibility screening, client follow-ups, retainer execution, and data integrity.</li><li>Ensure all intake activities comply with relevant legal and regulatory requirements (e.g., advertising rules, privacy standards). Maintain clear records and audit trails.</li><li>Develop reporting dashboards to track funnel performance metrics such as lead conversion, engagement rates, and response times.</li><li>Train and manage support staff or external vendors. Continuously refine scripts, workflows, and knowledge resources to improve efficiency and client experience.</li></ul>
<p>We are looking for a Service Coordinator to join our team in Charlotte, North Carolina. This contract-to-permanent position offers an exciting opportunity to support our service department by managing customer interactions, ensuring accurate data processing, and contributing to the overall efficiency of our operations. The ideal candidate will excel in communication, organization, and problem-solving, while maintaining a high level of attention to detail.</p><p><br></p><p>Responsibilities:</p><p>• Accurately input and update customer and contract data using Excel, Word, and internal web applications.</p><p>• Transfer information between systems, ensuring all details are complete and ready for field teams.</p><p>• Document contract turnover meetings by recording key details, special conditions, and actionable items.</p><p>• Collaborate with the sales team to maintain and update contract renewal records.</p><p>• Process contract details in the company database, ensuring all entries are accurate and comprehensive.</p><p>• Review contracts of varying sizes for accuracy and consistency, ensuring adherence to company standards.</p><p>• Manage departmental planning and scheduling sheets in Excel to optimize workflow.</p><p>• Participate in weekly team meetings, taking detailed notes and distributing updates to relevant team members.</p><p>• Provide administrative and clerical support to the service department, including document preparation and editing.</p><p>• Assist with scheduling tasks and other administrative duties to support departmental goals.</p>
<p><strong>🌟 Launch Your Career in Customer Service – Entry-Level Opportunities with Growth! 🌟</strong></p><p> </p><p>Are you a ready to kick-start your professional journey with a company that invests in your future? We’re hiring for <strong>Entry-Level Customer Service Representatives</strong> at a company that values fresh ideas, a great attitude, and your long-term success.</p><p> </p><p><strong>📍 Location:</strong> Reading, PA</p><p><strong>💼 Type:</strong> On-site or Hybrid options available</p><p><strong>📈 Room to Grow:</strong> YES!</p><p> </p><p><strong>What You’ll Do:</strong></p><ul><li>Be the first point of contact for customers—answering questions, solving problems, and creating a positive experience every time</li><li>Learn our products, services, and systems inside and out</li><li>Collaborate with team members to improve processes and customer satisfaction</li><li>Build your communication, problem-solving, and professional skills daily</li></ul><p><strong>Why You’ll Love It Here:</strong></p><p>✅ Supportive team and hands-on training</p><p>✅ Clear career path and promotions from within</p><p>✅ Management Trainee track available for high-potential team members</p><p>✅ Competitive pay and benefits</p><p>✅ A company culture that celebrates fresh perspectives, personal growth, and your <em>whole</em> self</p>
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded. The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p><p><br></p>
<p>Robert Half is seeking a <strong>Customer Support Specialist</strong> for a leading agriculture organization located onsite in Johnston, Iowa. This role supports customers with delinquent accounts by identifying their needs, providing education and motivation, and helping them successfully resolve past-due balances. <strong>If you enjoy problem‑solving and delivering exceptional customer service, this is an excellent opportunity to grow your career.</strong></p><p> </p><p><strong><u>What You’ll Do</u></strong></p><ul><li>Support delinquent customers by identifying issues and guiding them toward resolution</li><li>Review account details and payment history</li><li>Update and confirm customer/debtor information</li><li>Maintain compliance with federal and state regulations and company policies</li><li>Assist with resolving misapplied payments</li><li>Escalate complex account issues to supervisors when needed</li></ul><p><strong><u>Shift & Schedule</u></strong></p><ul><li>1st shift, 40 hours per week</li><li>Overtime available but not required</li><li>Work hours fall between 6:55 AM – 6:05 PM Central Time</li></ul><p><strong><u>Additional Details</u></strong></p><ul><li>Visa sponsorship is not available—now or in the future</li><li>Assignment approved for 1 year, with potential for extension based on business needs</li></ul>
We are looking for a dedicated Customer Support Specialist to join our team in Milwaukee, Wisconsin. In this Contract to permanent position, you will play a vital role in delivering exceptional service to customers by managing communications, assisting with memberships, and supporting operational tasks. This is an excellent opportunity for individuals who thrive in a fast-paced environment and are passionate about customer service.<br><br>Responsibilities:<br>• Respond to incoming calls with professionalism, ensuring inquiries are addressed promptly.<br>• Direct calls to the appropriate staff members and relay messages effectively.<br>• Maintain detailed records of all customer interactions using the ticketing system.<br>• Support the processing of new memberships and renewals accurately and efficiently.<br>• Perform general clerical tasks, including data entry and document management.<br>• Assist with order entry and ensure all transactions are completed correctly.<br>• Handle both inbound and outbound calls to provide comprehensive support.<br>• Collaborate with team members to enhance customer satisfaction and streamline processes.
<p>We are seeking a Customer Support Specialist to join our team and deliver exceptional service to our clients. This role is critical in shaping the customer experience, resolving inquiries, and supporting business success.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p>• Troubleshoot and resolve product or service issues effectively.</p><p>• Document customer interactions and resolutions in CRM software.</p><p>• Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p>• Identify opportunities for process improvement based on customer feedback.</p><p><br></p>
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! As a key member of our customer support team, you’ll deliver exceptional service, resolve inquiries, and help shape the customer experience. This role offers a dynamic environment where your communication skills and problem-solving abilities are valued and rewarded.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p>
<p>Join our team as a Customer Support Specialist and be the friendly voice our clients rely on! The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner. This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training.</p><p><br></p><p>Responsibilities:</p><p> • Respond to customer inquiries via phone, email, or chat in a professional and timely manner.</p><p> • Troubleshoot and resolve product or service issues effectively.</p><p> • Document customer interactions and resolutions in CRM software.</p><p> • Collaborate with internal teams to escalate and resolve complex customer concerns.</p><p> • Identify opportunities for process improvement based on customer feedback.</p><p> </p><p> </p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in West Des Moines, Iowa. This long-term contract position offers the opportunity to provide excellent support to customers while handling inquiries, claims, and data entry tasks. If you have a passion for delivering quality service and thrive in a fast-paced environment, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Handle incoming calls with professionalism, ensuring customer concerns are addressed effectively.</p><p>• Provide timely and accurate assistance to customers while maintaining a high level of satisfaction.</p><p>• Process claims with attention to detail, verifying information and resolving any discrepancies.</p><p>• Perform data entry tasks efficiently, ensuring records are accurate and up to date.</p><p>• Utilize Microsoft Word, Excel, and Outlook to manage correspondence and documentation.</p><p>• Ensure quality assurance by following established processes and guidelines.</p><p>• Adapt to a dynamic work environment and manage multiple tasks simultaneously.</p><p>• Collaborate with team members to improve customer service processes and outcomes.</p><p>• Uphold company standards and policies in all customer interactions.</p><p><br></p><p>If you’re looking to grow your customer service experience and take the next step in your career, we’d love to hear from you! Apply today by calling <strong>515.706.4974</strong> or visiting the <strong>Robert Half website</strong>.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Urbandale, Iowa. In this long-term contract position, you will play a vital role in delivering exceptional service to our customers by addressing their inquiries and processing claims efficiently. If you enjoy working in a fast-paced environment and thrive on providing high-quality support, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls with professionalism and empathy.</p><p>• Deliver accurate information and solutions to resolve customer inquiries.</p><p>• Process claims promptly and ensure proper documentation.</p><p>• Perform data entry tasks with precision to maintain records.</p><p>• Utilize Microsoft Word, Excel, and Outlook to manage communications and documentation.</p><p><br></p><p>Ready to build on your customer service skills in a new opportunity? Apply today! Call <strong>515.706.4974</strong> or submit your application through the <strong>Robert Half website</strong> to get started.</p>
We are looking for a dedicated and detail-oriented Customer Service Associate to join our team in Charlotte, North Carolina. In this long-term contract position, you will play a vital role in delivering exceptional support to customers by addressing inquiries, managing orders, and resolving issues efficiently. This opportunity is ideal for someone who thrives in a fast-paced environment and excels at building strong relationships while maintaining meticulous records.<br><br>Responsibilities:<br>• Respond to customer inquiries promptly, gather necessary details, and resolve issues or escalate them as needed.<br>• Build and maintain positive relationships with customers to ensure satisfaction and loyalty.<br>• Process and manage customer orders accurately, including quoting and order entry.<br>• Review purchase orders for pricing accuracy and ensure all data is correctly recorded.<br>• Utilize Oxaion software to handle order entry, scheduling, and customer account management.<br>• Maintain organized and accurate records of customer transactions, communications, and complaints.<br>• Coordinate with internal teams to ensure smooth workflows and timely order processing.<br>• Assist with special projects and tasks assigned by the Operations Manager, ensuring completion within deadlines.<br>• Use Microsoft Office applications for administrative tasks and documentation.<br>• Travel occasionally for training and customer site visits, as required.
<p>We are looking for a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis in Des Moines, Iowa. In this role, you will provide exceptional support to customers, process claims with accuracy, and ensure efficient handling of inquiries. This position offers a dynamic and fast-paced environment where your enthusiasm for learning and delivering results will be highly valued.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly to inbound customer calls, addressing inquiries and resolving issues with professionalism.</p><p>• Deliver outstanding customer service to ensure a positive experience for all clients.</p><p>• Accurately process claims and maintain detailed records for quality assurance.</p><p>• Perform data entry tasks with precision and efficiency.</p><p>• Utilize Microsoft Word, Excel, and Outlook to manage documentation and communications effectively.</p><p>• Maintain high typing accuracy, achieving speeds of 60-75 words per minute.</p><p>• Collaborate with team members to meet performance targets and contribute to overall success.</p><p><br></p><p>Ready to build on your customer service skills in a new opportunity? Apply today! Call <strong>515.706.4974</strong> or submit your application through the <strong>Robert Half website</strong> to get started.</p>
We are looking for a dedicated and personable Customer Service Representative to join our team in Hermitage, Pennsylvania. In this role, you will play a crucial part in ensuring customer satisfaction by addressing inquiries, resolving issues, and promoting banking products and services. This is a long-term contract position offering the opportunity to thrive in the financial services industry.<br><br>Responsibilities:<br>• Respond to a high volume of inbound calls, providing timely and attentive assistance to customers.<br>• Support customers with tasks such as opening new accounts, updating account information, and resolving concerns.<br>• Deliver accurate and detailed information about banking products and services.<br>• Record customer interactions and transactions thoroughly in the system to maintain accurate records.<br>• Work collaboratively with team members to ensure a seamless and efficient customer experience.<br>• Analyze customer needs and recommend suitable banking solutions.<br>• Handle sensitive customer information responsibly and in compliance with banking regulations.<br>• Stay informed about banking products, services, and procedures to provide up-to-date assistance.
<p><strong>Customer Support Specialist</strong></p><p><br></p><p> <strong>Location:</strong> Louisville, KY (onsite)</p><p><br></p><p>A stable, privately held distribution and logistics company is seeking a <strong>Customer Support Specialist </strong>to support a high-volume, industrial client base. This organization has a long-standing presence in the market and offers strong stability and growth potential.</p><p><br></p><p><strong>Position Overview:</strong></p><ul><li>Manage customer orders, inquiries, and updates</li><li>Coordinate with internal teams to ensure accurate and timely fulfillment</li><li>Support sales and assist with issue resolution</li><li>Maintain records and contribute to process improvements</li></ul><p><strong>Benefits</strong></p><ul><li>2 weeks PTO + 5 sick days</li><li>8 paid holidays</li><li>Health, dental, and vision insurance</li><li>Life insurance and EAP program</li><li>401(k) plan</li><li>Discretionary profit sharing</li></ul><p><br></p><p><br></p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Shrewsbury, Massachusetts. In this role, you will play a pivotal part in ensuring smooth communication with customers, managing orders, and coordinating logistics. If you thrive in a fast-paced environment and have a strong background in customer service, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Process orders efficiently through accurate data entry.</p><p>• Communicate with customers via verbal and written channels to address inquiries, requests, and concerns.</p><p>• Coordinate schedules with transportation carriers to meet shipping deadlines.</p><p>• Maintain and monitor inventory control processes to ensure accuracy.</p><p>• Collaborate with various departments, including warehouse staff and sales teams, to address order revisions, pricing, inventory updates, and customer complaints.</p><p>• Work with external carriers to confirm load availability for customer pickups.</p><p>• Manage customer databases, including advanced shipping notices and routing details.</p><p>• Handle multiple tasks simultaneously while maintaining attention to detail in a fast-paced environment.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly 508-205-2127 Eric Lebow</u></em></strong></p>
<p>We are looking for a dedicated Customer Experience Specialist to join our team on a contract basis in Kentucky. This role involves providing contract support for the Order Management team during a scheduled team member leave. The ideal candidate excels at delivering exceptional customer service, managing order-related tasks with precision, and effectively collaborating with team members to ensure seamless operations.</p><p><br></p><p>Responsibilities:</p><p>• Accurately enter and validate orders, ensuring all entries are reviewed and approved by the team or manager.</p><p>• Process and track shipment numbers upon request to maintain timely communication.</p><p>• Provide quotes for component pricing and manage warranty claims efficiently.</p><p>• Assist with order and portal management functions, adhering to established procedures.</p><p>• Follow company protocols to meet deadlines and maintain service level agreements.</p><p>• Communicate professionally with both internal teams and external stakeholders.</p><p>• Support standard practices and contribute to maintaining operational consistency.</p><p>• Collaborate effectively with a team of three to ensure smooth workflow during the coverage period.</p>
Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. <br> What You’ll Do: Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. Collaborate with internal teams to ensure smooth order fulfillment and timely communication. Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.
<p>Are you passionate about delivering exceptional customer experiences specifically in a fast-paced environment? We’re looking for a dynamic Customer Service Representative to join our client's team! In this role, you’ll be the go-to problem solver and trusted advisor for their customers—whether they reach out by phone, email, or in person. You'll have the opportunity to earn a permeant seat with this contract -to - permanent role. </p><p><br></p><p><strong>What You’ll Do: </strong></p><ul><li>Engage with customers across multiple channels—phone, email, and face-to-face—to answer questions, resolve issues, and provide outstanding service. </li><li>Process and place orders accurately and efficiently, ensuring every detail is correct and customers leave happy. </li><li>Build lasting relationships by listening, understanding needs, and offering solutions that make a difference. </li><li>Collaborate with internal teams to ensure smooth order fulfillment and timely communication. </li><li>Stay ahead of the curve by learning our products and services inside out, so you can confidently guide customers.</li></ul>
<p>Robert Half is partnering with a mission-driven nonprofit organization to identify a Bilingual Customer Service Representative (Spanish/English) who is passionate about supporting the community. This is a great opportunity to join a collaborative team dedicated to making a meaningful impact.</p><p><br></p><p>Work Schedule:</p><p> This position will begin fully onsite to support training and team integration. After the first 6 months, the role will transition to a hybrid schedule (3 days remote, 2 days onsite).</p><p><br></p><p>Key Responsibilities:</p><ul><li>Provide exceptional customer service via phone, email, and in person</li><li>Assist clients with inquiries, applications, and service navigation</li><li>Maintain accurate records and documentation in internal systems</li><li>Collaborate with internal departments to ensure timely service delivery</li><li>Handle sensitive information with confidentiality and professionalism</li></ul>
<p><br></p><p><strong>About the Role:</strong></p><p>We are seeking an enthusiastic and detail-oriented Customer Relations Specialist to support our enrichment camp programs. This is a seasonal, on-site position through August 2026.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Develop comprehensive knowledge of our enrichment programs to effectively share information and assist participants.</li><li>Register participants via online platforms and phone.</li><li>Respond to inquiries by phone, web, and email, providing clear and accurate program information, including locations and pricing.</li><li>Guide customers through the camp website and assist with registrations.</li><li>Perform accurate and timely data entry for events and registrations.</li><li>Analyze concerns, resolve issues, and follow up with customers to ensure superior support.</li><li>Research and resolve participant-related problems with professionalism and urgency.</li><li>Represent and express excitement for our mission during customer interactions.</li><li>Deliver prepared sales scripts with soft sales techniques to increase program registrations and donations, emphasizing urgency when appropriate.</li><li>Record all details of inquiries and resolutions; process transfers, cancellations, refunds, and receipts as requested.</li><li>Prioritize, escalate, and communicate urgent issues as needed.</li><li>Perform periodic filing and administrative tasks as needed.</li><li>Liaise with internal departments, including direct partnership with the sales team for support.</li><li>Execute other related duties or assist additional departments as business needs roll over.</li></ul><p><br></p><p><strong>Why Join Us?</strong></p><p>This position offers an exciting opportunity to make a direct impact supporting enrichment for young minds in a collaborative, mission-driven setting. If you are passionate about providing exceptional customer service and thrive in a dynamic team environment, we invite you to apply!</p><p><br></p><p><br></p><p><br></p>