302 Results for Client Service Associate Jobs

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Customer Service Representative

Teaneck, NJ
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving issues, guiding customers through solutions, and working closely with internal teams to deliver a positive service experience. The role requires strong communication, sound judgment, and the ability to stay organized while managing multiple requests throughout the day. Responsibilities: • Respond to customer inquiries and take ownership of service concerns, researching each matter thoroughly to provide timely and accurate resolutions. • Handle service requests and order-related tasks with careful attention to detail, ensuring all items are completed correctly from intake through final follow-up. • Partner with billing, sales, and operations staff to align on customer needs and help drive efficient, well-coordinated support. • Guide customers in using available self-service resources so they can access information and complete common tasks more easily. • Recognize patterns in customer issues and communicate recurring challenges or workflow gaps to the appropriate internal teams for review. • Adjust quickly to updated procedures, shifting priorities, and changing service demands while maintaining a high standard of support.
2026-10-09T00:00:00Z

Customer Service Representative

Pawtucket, RI
onsite
Permanent / Full Time
50000 - 52000 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships. Responsibilities:• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.• Prepare pricing quotes and related customer documentation within expected turnaround times.• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.• Review inventory information and customer demand activity to help address availability questions and order status concerns.• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned
2026-10-13T00:00:00Z

Customer Service Representative

Waukesha, WI
onsite
Temporary to Hire
20 - 22 USD / Hourly
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction. Responsibilities: • Respond to incoming customer calls promptly and provide helpful, attentive support. • Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy. • Enter customer orders and service details into internal systems while maintaining complete and accurate records. • Place outbound calls as needed to follow up on requests, clarify order information, or provide updates. • Manage a steady volume of call center activity while maintaining service quality and attention to detail. • Communicate clearly with customers and internal team members to support timely resolution of service needs.
2026-10-09T00:00:00Z

Customer Service Representative

Oshkosh, WI
onsite
Temporary to Hire
20 - 20 USD / Hourly
Are you someone who enjoys helping customers, solving problems, and being the go-to person when questions arise? We're seeking a Customer Service Representative to join a growing team in Wisconsin. In this contract-to-permanent opportunity, you'll play a key role in delivering an exceptional customer experience by managing orders, coordinating communication, and partnering with internal teams to ensure every customer interaction is handled with accuracy and care. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where building strong relationships and creating positive outcomes are top priorities. What You'll Do<ul><li>Build and maintain strong relationships with new and existing customers by delivering responsive, friendly, and customer-focused support.</li><li>Guide new customers through the account setup process, ensuring all documentation is accurate and completed on time.</li><li>Coordinate and track daily shipments for assigned accounts, helping ensure products arrive as expected.</li><li>Keep customers informed with timely updates on order status, shipment details, and delivery expectations.</li><li>Communicate production schedules and anticipated timelines to help customers plan effectively.</li><li>Investigate customer questions and concerns, collaborate with internal teams, and drive issues through to resolution.</li><li>Process customer credit card payments through the company's online payment platform.</li><li>Respond to inquiries regarding invoices, shipping documentation, certificates, safety forms, and other order-related requests.</li><li>Work closely with Production, Shipping, Accounting, Sales, and Marketing teams to provide a seamless customer experience.</li></ul>What We're Looking For<ul><li>A customer-first mindset and passion for delivering exceptional service.</li><li>Strong communication and relationship-building skills.</li><li>Excellent organizational skills with the ability to manage multiple priorities.</li><li>Problem-solving abilities and a proactive approach to resolving customer concerns.</li><li>Comfort working cross-functionally in a collaborative team environment.</li><li>Experience in customer service, order management, logistics coordination, or a related role is preferred.</li></ul>If you're looking for an opportunity where you can make a direct impact on customer satisfaction while growing your career with a respected organization, we'd love to hear from you.
2026-09-22T00:00:00Z

Customer Service Representative

Superior, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul>
2026-10-14T00:00:00Z

Customer Service Representative

Davenport, IA
onsite
Temporary to Hire
19 - 24 USD / Hourly
We're seeking a Customer Service Representative for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule. What You'll Do<ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.
2026-09-25T00:00:00Z

Customer Service Representative

Hauppauge, NY
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Customer Service Representative to support daily customer interactions and help manage the full process from pricing requests to completed orders. This Long-term Contract position is based in Hauppauge, New York, and is ideal for someone who enjoys fast-paced customer support work and can quickly become comfortable with new software tools. The right candidate will combine strong communication skills with accuracy, responsiveness, and a service-focused approach to every customer touchpoint. Responsibilities: • Respond to inbound customer inquiries by phone and provide timely, attentive support. • Prepare pricing information for customers and convert approved quotes into completed sales orders. • Enter and update order details accurately in company systems while maintaining organized records. • Handle a mix of incoming and outgoing calls to support customer needs, follow up on requests, and confirm order information. • Use internal reference materials and process guides to complete quote-related tasks efficiently and correctly. • Learn new programs quickly and adapt to team workflows, tools, and customer service procedures. • Coordinate with internal teams as needed to resolve issues, clarify order details, and keep requests moving forward.
2026-10-14T00:00:00Z

Customer Service Representative

Marinette, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Marinette, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T00:00:00Z

Customer Service Representative

Medford, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Medford, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T00:00:00Z

Customer Service Representative

Edina, MN
onsite
Temporary / Contract
20 - 25 USD / Hourly
We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations. Responsibilities:<ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>
2026-10-09T00:00:00Z

Customer Service Representative

Keshena, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Keshena, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T00:00:00Z

Customer Service Representative

Shawano, WI
onsite
Temporary / Contract
20 - 21 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Shawano, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-14T00:00:00Z

Customer Service Representative

Los Angeles, CA
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are looking for a Customer Service Representative to support customer interactions and daily operational activities in Los Angeles, California. This Long-term Contract position is well suited for someone who enjoys helping customers, staying organized, and contributing to a busy onsite environment. The role combines front-line service with coordination of repair requests, order support, and inventory-related tasks to help keep operations running smoothly. Responsibilities: • Deliver prompt, courteous assistance to customers by phone, message, and other communication channels while addressing questions, concerns, and order-related needs. • Guide customers through product inquiries, order updates, and issue resolution with a focus on accuracy and a positive service experience. • Oversee repair and service requests from intake through completion, ensuring customers receive clear updates on progress and expected timing. • Create service-related invoices, secure customer approvals, and coordinate communication between clients and the service team. • Arrange the shipment of parts or materials when needed and monitor service activity to support timely follow-up. • Assist with order entry, fulfillment preparation, and shipping tasks to maintain efficient daily operations. • Support stock organization, product handling, and inventory tracking to help preserve accurate records. • Contribute to general warehouse and operational duties as needed in a hands-on, fast-paced setting.
2026-09-28T00:00:00Z

Customer Service Representative

Lynnwood, WA
onsite
Temporary to Hire
25 - 27 USD / Hourly
We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel. Responsibilities:• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.• Coordinate logistics and materials for company visits, trade school outreach, and event participation.• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule
2026-10-14T00:00:00Z

Customer Service Representative

Memphis, TN
onsite
Temporary / Contract
18 - 19 USD / Hourly
Our client is seeking Customer Service/Service Desk Representatives to support a fast-paced team responsible for coordinating travel and scheduling needs for pilots around the world. This role is ideal for someone who enjoys customer service, problem-solving, and working in a dynamic environment where priorities can change quickly.The Flight Service Desk works closely with pilots, hotels, ground transportation providers, and internal teams to ensure travel arrangements are coordinated accurately and efficiently.What You’ll Do:<ul><li>Coordinate hotel accommodations and ground transportation for pilots</li><li>Make travel arrangements and handle day-of or last-minute changes</li><li>Communicate directly with hotels, transportation providers, and other vendors</li><li>Respond to unexpected changes related to aircraft maintenance, pilot illness, schedule changes, and other operational needs</li><li>Make phone calls to confirm reservations and arrangements</li><li>Monitor and manage incoming requests through a team queue</li><li>Prioritize time-sensitive requests while maintaining accuracy and quality</li><li>Communicate closely with team members through Microsoft Teams</li><li>Provide excellent customer service in a fast-paced, operational environment</li></ul>Schedule & Training<ul><li>Day Shift: Starting at 6:00 AM</li><li>Night Shift: Starting at 6:00 PM</li><li>8-hour shifts</li><li>Some weekend shifts are required</li></ul>
2026-10-06T00:00:00Z

Customer Service Representative

Fayetteville, AR
onsite
Temporary to Hire
15.2 - 17.6 USD / Hourly
We are looking for a Customer Service Representative to join a growing team in Arkansas. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, thrives in a fast-paced call center setting, and wants to build a long-term career with advancement potential. In this permanent, entry-level role, you will support clients by handling inquiries, documenting interactions accurately, and contributing to a structured onsite service environment. Responsibilities: • Respond to inbound customer calls and provide timely, courteous assistance for a wide range of client questions and concerns. • Record customer interactions thoroughly in the case management system to ensure accurate tracking and follow-up. • Maintain daily activity records that support productivity monitoring and highlight performance trends. • Place outbound calls when additional contact is needed to investigate issues and bring complex situations to resolution. • Support team-led initiatives such as testing activities and customer support projects as assigned by leadership. • Adjust quickly to updated procedures, service expectations, and operational guidelines while maintaining quality standards. • Manage multiple tasks efficiently in a high-volume environment while protecting confidential customer information. • Contribute to a dependable and focused workplace through consistent attendance, punctuality, and strong work habits.
2026-10-12T00:00:00Z

Customer Service Representative

Boise, ID
onsite
Temporary / Contract
18 - 22 USD / Hourly
Do you possess excellent communication abilities and strong data entry skills? Robert Half is seeking personable Customer Service Representatives to assist our client’s ongoing needs in the area. The Customer Service Representative will receive and process incoming calls from customers in an accurate, efficient, and timely manner and maintain solid customer relationships by handling questions and concerns with speed. The Customer Service Representative will communicate with other departments within the company, respond to internal questions and issues, and review and process documents. This position also may require research skills to troubleshoot customer problems and will act as support for other teams within the company.
2026-10-02T00:00:00Z

Customer Service Representative

Salem, OR
onsite
Temporary / Contract
18 - 23 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to join our team. The ideal candidate will maintain a high level of customer satisfaction by resolving inquiries, concerns, and service issues efficiently and professionally. Responsibilities<ul><li>Respond promptly to customer inquiries in a courteous and professional manner.</li><li>Handle and resolve customer complaints and concerns.</li><li>Process orders, applications, forms, and requests.</li><li>Provide product and service information to customers.</li><li>Document customer interactions, inquiries, complaints, and resolutions.</li><li>Maintain customer records and update databases as needed.</li><li>Build and maintain positive customer relationships.</li><li>Perform additional duties as assigned.</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Tempe, AZ
onsite
Temporary to Hire
20 - 20 USD / Hourly
Customer Care Representative - Mortgage Services📍 Location: Tempe, AZ (100% On-Site)💲 Pay: $20.00/hour📝 Employment Type: Contract-to-Hire🏢 Industry: Mortgage & Financial Services Start Your Career in Financial ServicesRobert Half is partnering with a growing national mortgage company to hire Customer Care Representatives in Tempe, AZ. This is an excellent entry-level opportunity for individuals who enjoy helping customers, learning new skills, and building a long-term career. No mortgage experience is required. You'll receive paid training, ongoing coaching, and opportunities for advancement within a stable and growing organization. Why Join Us?✅ Paid training provided✅ No mortgage industry experience required✅ Full-time, consistent schedule✅ Supportive team environment with coaching and development✅ Career growth opportunities in the financial services industry✅ Potential for permanent employment and excellent company benefits What You'll DoAs a Customer Care Representative, you'll assist mortgage customers through both inbound and outbound phone calls. Responsibilities include:<ul><li>Answer customer questions regarding mortgage payments, escrow accounts, and loan information</li><li>Make outbound calls to customers regarding missed or past-due payments</li><li>Provide professional, empathetic, and solution-focused customer service</li><li>Accurately document customer interactions in company systems</li><li>Follow company compliance, quality, and customer service standards</li><li>Participate in ongoing training and professional development programs</li></ul>ScheduleFull-Time | 40 Hours per WeekMonday-Friday<ul><li>Spring/Summer Hours: 9:00 AM - 6:00 PM</li><li>Fall/Winter Hours: 10:00 AM - 7:00 PM</li></ul>Monthly Saturday Rotation<ul><li>One half-day Saturday per month</li><li>Typical hours: 7:00 AM - 11:00 AM or 8:00 AM - 12:00 PM</li></ul>
2026-09-25T00:00:00Z

Customer Service Representative

San Diego, CA
onsite
Temporary / Contract
19 - 21 USD / Hourly
Our client is seeking a professional and customer-focused Customer Service Representative for a fast-paced call center environment. This role is responsible for handling a high volume of inbound and/or outbound calls, assisting customers with questions and concerns, resolving issues efficiently, and delivering a positive customer experience.The ideal candidate will have strong communication skills, patience, problem-solving abilities, and the ability to thrive in a structured, performance-driven setting. Key Responsibilities<ul><li>Handle a high volume of inbound and/or outbound customer calls in a professional manner</li><li>Assist customers with inquiries related to accounts, products, services, orders, or billing</li><li>Resolve customer issues efficiently while maintaining a high level of service</li><li>Escalate complex concerns to the appropriate department when necessary</li><li>Document customer interactions accurately in CRM or customer service systems</li><li>Meet call center metrics related to response time, quality, and customer satisfaction</li><li>Follow company policies, scripts, and service procedures</li><li>Collaborate with team members and supervisors to support service goals</li><li>Perform additional customer support or administrative tasks as assigned</li></ul>
2026-10-02T00:00:00Z

Customer Service Representative

Jacksonville, FL
onsite
Temporary / Contract
16.15 - 18.7 USD / Hourly
We are looking for a bilingual Spanish Customer Service Representative to support customer interactions for a Contract position based in Jacksonville, Florida. In this role, you will deliver attentive service across phone-based channels, assist with order-related requests, and help ensure each customer receives timely and accurate support. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and is comfortable managing both inbound and outbound conversations. Responsibilities: • Respond to customer inquiries in English and Spanish through inbound phone calls with care and empathy. • Place outbound calls as needed to follow up on requests, provide updates, and confirm customer information. • Enter and update order details accurately in company systems while maintaining a high level of attention to detail. • Resolve routine service issues by gathering information, identifying customer needs, and providing appropriate solutions. • Document conversations, actions taken, and next steps clearly to support service continuity and reporting. • Coordinate with internal teams when issues require escalation or additional follow-up to ensure timely resolution. • Maintain productivity and service quality standards while handling a consistent volume of customer interactions.
2026-10-15T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
16.625 - 19.25 USD / Hourly
We are looking for a Customer Service Representative to support a local government organization serving the Richmond, Virginia community. This Long-term Contract position focuses on delivering courteous, accurate assistance to residents and stakeholders by helping them access public services and understand available programs. The ideal candidate brings a service-minded approach, strong communication skills, and the ability to manage inquiries with professionalism and care. Responsibilities: • Respond to resident and stakeholder questions by phone and other service channels, providing clear guidance on public programs, services, and policies. • Help individuals understand application steps, required documentation, and service procedures to create a smooth and positive customer experience. • Coordinate with internal departments to gather accurate updates and ensure timely follow-up on questions, concerns, and service requests. • Maintain current knowledge of agency offerings, community resources, and operational processes in order to deliver reliable information. • Document customer interactions, service requests, and outcomes accurately within applicable systems and records. • Handle sensitive or confidential information responsibly while maintaining professionalism in every interaction. • Support both inbound and outbound communication needs, including follow-ups related to service requests or unresolved issues.
2026-10-15T00:00:00Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.1 USD / Hourly
We are looking for a customer-focused detail-oriented individual to support a local government organization serving the local community. This Long-term Contract position is ideal for someone who can respond to public inquiries with accuracy and empathy while helping residents understand available services and processes. The role requires strong communication, sound judgment, and a commitment to delivering a positive experience across a wide range of constituent interactions. Responsibilities: • Respond to incoming questions from residents and stakeholders regarding public services, programs, and local policies through phone and other communication channels. • Guide community members through service requests and administrative procedures, helping them understand next steps and required documentation. • Coordinate with internal departments to gather accurate details and provide timely, well-informed answers to customer concerns. • Record interactions, updates, and service outcomes clearly to support consistent follow-up and high-quality service delivery. • Stay informed on current government offerings, initiatives, and procedural updates to ensure reliable information is shared with the public. • Handle both inbound and outbound customer communications in a courteous, solution-oriented manner that reflects public service standards.
2026-10-15T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
We are looking for a Customer Service Representative to support member enrollment operations for a healthcare organization. This Long-term Contract position focuses on delivering responsive service, reviewing enrollment information for accuracy, and helping ensure members are added to the plan efficiently and correctly. The ideal candidate is organized, accurate, and comfortable communicating with both customers and internal teams while managing high-volume data and service requests. Responsibilities: • Handle incoming questions from members, applicants, clients, and internal departments by phone, email, and tracking systems, providing timely and accurate support. • Review enrollment submissions for completeness, enter application details into internal databases, and update eligibility records with a high level of accuracy. • Process member enrollments, disenrollments, and eligibility changes while following established procedures and service standards. • Contact applicants or related parties to obtain missing details, clarify discrepancies, and confirm current enrollment status when needed. • Investigate rejected transactions or enrollment errors, identify root causes, and take corrective action to move records forward. • Partner with colleagues across operations and support teams to resolve exceptions and ensure member accounts are properly established. • Maintain organized documentation and accurate records within enrollment and eligibility systems for audit readiness and ongoing reference. • Perform routine file balancing and reconciliation activities on daily and monthly schedules to confirm data integrity across systems. • Compare entered information against source documents to verify accuracy and reduce processing issues or downstream claim impacts.
2026-10-13T00:00:00Z

Customer Service Representative

Westminster, CA
onsite
Temporary / Contract
20.9 - 24.2 USD / Hourly
We are looking for a Customer Service Representative to support members with pharmacy benefit questions and service needs for a Contract position based in Westminster, California. In this role, you will deliver responsive assistance by phone, help coordinate refill-related requests with network pharmacies, and ensure each interaction is documented accurately. This opportunity is well suited for someone who thrives in a call center setting, communicates clearly, and can balance service excellence with regulatory compliance. Responsibilities: • Respond to incoming member and prospective member inquiries related to pharmacy benefits, coverage, and general service support. • Assist with prescription refill coordination by working with network pharmacies when additional support is needed. • Escalate clinical questions or sensitive medication-related concerns to the appropriate clinical leadership team. • Partner with internal teams focused on medication adherence initiatives to support quality and member engagement goals. • Participate in outbound and inbound calling campaigns assigned by leadership to enhance the overall member experience. • Record member interactions thoroughly in designated systems, including actions taken, follow-up needs, and required forms. • Follow established workflows, job aids, and operating procedures while identifying opportunities to improve efficiency and service quality. • Maintain compliance with applicable federal, state, and organizational requirements governing health plan operations. • Engage constructively in coaching, training sessions, and team meetings to strengthen performance and service delivery. • Provide additional administrative or service-related support as assigned by management.
2026-10-14T00:00:00Z

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