<p>Robert Half is searching for a <strong>Customer Service Representative</strong> to join a growing service-focused organization in the Spokane area. This position is a great fit for someone who enjoys helping people, resolving issues, and creating positive customer experiences. The ideal candidate will be dependable, detail-oriented, and comfortable handling a high volume of customer interactions.</p><p><strong>Pay:</strong> $21-$25/hr depending on experience</p><p><strong>Job Duties</strong></p><ul><li>Respond to customer inquiries through phone and email.</li><li>Assist customers with orders, account updates, and general questions.</li><li>Research and resolve customer concerns in a timely manner.</li><li>Enter and update customer information accurately in company systems.</li><li>Communicate with internal teams to coordinate solutions.</li><li>Maintain a professional and positive customer experience.</li></ul>
<p>We are looking for a Remote Customer Service Representative who is available to work Pacific (5am-2pm EST) or Mountain (6am-3pm EST) time as normal business hours to join a growing real estate property and facilities management organization in North Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys helping customers, resolving issues efficiently, and learning the operational side of an online auction and e-commerce environment. In this role, you will support day-to-day customer interactions, assist with administrative and account-related tasks, and contribute to a reliable, positive experience for clients using the platform.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer questions, account concerns, and service issues through clear and thorough communication.</p><p>• Navigate the company’s online auction platform and internal tools to research problems and provide accurate solutions.</p><p>• Diagnose customer-related issues across connected systems and determine the appropriate next steps for resolution.</p><p>• Escalate more complex situations when needed, using sound judgment to protect the customer experience and business operations.</p><p>• Review auction listings before launch to confirm accuracy, completeness, and overall quality.</p><p>• Track receivables activity and assist with invoice follow-up to support timely customer payments.</p><p>• Contribute to the development of consistent support procedures that improve service quality and efficiency.</p><p>• Partner with technical teams to communicate recurring issues and help prioritize platform updates or fixes.</p><p>• Build strong relationships with customers by delivering dependable support and encouraging ongoing engagement.</p>
We are looking for a Customer Service Representative to support vendor and client account activities from Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, works well in a fast-paced call center setting, and takes pride in maintaining accurate records. The person in this role will engage with external contacts by phone, help clarify payment and enrollment details, and ensure account information is complete and up to date.<br><br>Responsibilities:<br>• Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information.<br>• Guide customers through payment methods, registration steps, and account expectations with professionalism and clarity.<br>• Enter new information and revise existing records accurately within company databases and account management systems.<br>• Record each conversation, status update, and planned next step to maintain complete interaction histories.<br>• Reconnect with vendors and clients when registrations are unfinished or required documentation and details are still pending.<br>• Examine account records for inconsistencies, investigate issues, and work directly with customers to correct errors.<br>• Coordinate with internal teams to help move account matters forward and support timely issue resolution.<br>• Achieve established targets for call activity, service quality, productivity, and customer experience.
We are looking for a Customer Service Representative to join a busy team in California on a contract-to-permanent basis. This position supports daily customer service and documentation activities by coordinating with dispatch and operations, confirming shipment details, and ensuring required paperwork is complete and accurate. The role is ideal for someone who enjoys balancing customer communication with administrative precision in a fast-paced logistics environment.<br><br>Responsibilities:<br>• Partner with dispatch and operations teams to confirm inbound truck information and validate shipment details before processing.<br>• Contact customers to obtain signatures, missing documents, and other required records needed to complete orders.<br>• Review paperwork for accuracy and completeness, then organize documentation for internal tracking and customer files.<br>• Prepare and issue invoices by verifying order information, charges, and supporting backup documents.<br>• Enter and update order data in company systems while maintaining accurate billing and service records.<br>• Respond to customer questions related to shipment status, documentation, and account support in a thorough and accurate manner.<br>• Monitor outstanding paperwork and follow up promptly to keep orders moving without delays.<br>• Assist with import and export customer service tasks, including document verification and coordination across departments.
We are looking for a Customer Service Representative to join a team in a contract-to-permanent capacity. This position is ideal for someone who thrives in a fast-moving service environment, communicates with confidence, and is committed to helping customers resolve a wide range of account and digital banking questions. The role requires schedule flexibility, including late evenings, weekends, and some holidays, with permanent hours and a weekday training period during the first 90 days.<br><br>Responsibilities:<br>• Handle incoming customer inquiries related to refunds, payment disputes, payoff information, account updates, complaints, stop payment requests, and credit card limit review requests.<br>• Assist customers with basic online and mobile banking support, including password assistance, bill payment questions, and general navigation issues.<br>• Serve as a connection point between branch teams and customers by taking ownership of service requests and helping drive timely resolution.<br>• Capture and communicate customer feedback to support service improvements and represent the customer perspective effectively.<br>• Deliver attentive, empathetic support on inbound calls while building positive long-term customer relationships.<br>• Maintain accurate handling of account-related requests and complete assigned service tasks in accordance with established procedures.<br>• Support additional service initiatives and department projects as directed by leadership.<br>• Work a rotating schedule that may include evenings, weekends, and select holidays based on business needs.
We are looking for a Customer Service Representative to support daily client interactions and ensure a positive service experience for customers in Lexington, South Carolina. This Long-term Contract opportunity is ideal for someone who can manage multiple priorities, communicate clearly, and maintain strong attention to detail in a fast-paced setting. The role requires a dependable, detail-oriented individual who can handle a high volume of inquiries while staying organized and focused on accurate service and order support.<br><br>Responsibilities:<br>• Respond to incoming customer calls and messages with professionalism, providing timely assistance and clear information.<br>• Enter and update customer orders accurately, ensuring all details are recorded correctly in internal systems.<br>• Manage several tasks at once while keeping work organized and service levels consistent throughout the day.<br>• Support both inbound and outbound customer communication related to questions, order status, and general account needs.<br>• Document customer interactions thoroughly to maintain accurate records and support follow-up activity.<br>• Use customer service platforms, including CRM tools such as Salesforce when applicable, to track requests and resolutions.<br>• Maintain reliable performance during standard business hours, Monday through Friday, from 8:00 a.m. to 5:00 p.m..<br>• After completing training and meeting connectivity requirements, participate in a limited remote work schedule as approved.
We are looking for a Customer Service Representative to join a transportation equipment manufacturing organization in Fountain Inn, South Carolina. This contract-to-permanent opportunity is ideal for someone who enjoys supporting customers, coordinating with internal and external partners, and keeping service issues moving toward resolution. The person in this role will serve as a key point of contact for inquiries related to orders, warranties, returns, and product support while helping strengthen customer relationships through responsive communication and proactive outreach.<br><br>Responsibilities:<br>• Manage warranty and return cases from initial intake through final resolution, ensuring timely updates and accurate documentation.<br>• Partner with suppliers to address technical questions and deliver effective support to both customers and internal teams.<br>• Assist customers with troubleshooting product concerns by coordinating with suppliers to review and evaluate warranty-related issues.<br>• Provide day-to-day support to designated field sales representatives and help address the needs of the customers in their territory.<br>• Respond to customer questions through phone and written communication with clear, thorough, and solution-focused updates.<br>• Conduct outbound outreach to current customers to introduce additional products, services, or business opportunities.<br>• Monitor quotes and order activity closely, following up each day to keep customers informed and maintain momentum.<br>• Guide customers in the use of the company’s e-commerce platform through training and practical support.<br>• Handle inbound service calls and help ensure requests are routed, recorded, and resolved efficiently.
<p>We are looking for a Customer Service Representative to support repair coordination activities for fleet units. This contract opportunity with potential for a permanent role is ideal for someone who can balance vendor communication, scheduling, and accurate record management in a fast-paced environment. The person in this role will help keep repair activity moving efficiently by monitoring service progress, updating records, and working across several business systems throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate transportation arrangements for units moving to and from external repair providers.</p><p>• Communicate regularly with vendors and internal branch or office teams regarding unit location, maintenance activity, and repair progress.</p><p>• Track repair timelines closely and follow up promptly on status updates, delays, and approval needs.</p><p>• Escalate outstanding repair issues when necessary to help prevent service interruptions and support timely resolution.</p><p>• Maintain accurate documentation for maintenance events, repair updates, and current unit status in company systems.</p><p>• Enter and update information across multiple platforms while managing ongoing communication with vendors and internal stakeholders.</p><p>• Use tools such as AS/400, ServiceNet, Microsoft Excel, and Microsoft Access to support daily coordination and reporting tasks.</p><p>• Provide organized administrative support that helps ensure repair records, schedules, and communications remain current and complete.</p>
<p>We are looking for a Customer Service Representative to support daily customer communications and order-related activities for an on-site team in Painesville, Ohio. This 6 month Contract position is well suited for someone who learns quickly, stays organized, and communicates clearly while managing multiple requests. The individual in this role will help ensure customers receive prompt, accurate service by coordinating with internal teams and handling inquiries, sales orders, and sample requests with care.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries by phone and email with professionalism, accuracy, and a strong service mindset.</p><p>• Enter and manage sales orders and sample requests, ensuring details are complete and processed in a timely manner.</p><p>• Provide customers with updates on order status, product information, and general service-related questions.</p><p>• Work closely with internal departments to resolve issues, clarify requests, and support smooth order fulfillment.</p><p>• Maintain accurate records of customer interactions, transactions, and follow-up actions within company systems.</p><p>• Handle a mix of inbound and outbound communication to address customer needs and confirm order information when needed.</p><p>• Review information carefully to minimize errors and help maintain high service standards across each interaction.</p>
We are looking for a customer-focused Customer Service Representative to support library patrons through a long-term contract assignment. This fully onsite role is ideal for someone who brings patience, strong attention to detail, and a welcoming approach to every interaction. The position centers on helping visitors access services, answering questions clearly, and creating a positive experience across multiple service locations. Previous library experience is helpful, but success in this role will come from strong communication skills and a genuine commitment to public service.<br><br>Responsibilities:<br>• Assist patrons in person and by phone with questions, service requests, and general support needs in a courteous and efficient manner.<br>• Deliver a warm, detail-oriented front-line customer experience that helps visitors feel welcomed and supported throughout their visit.<br>• Respond to inbound inquiries accurately, provide clear information, and direct individuals to the appropriate resources or staff when needed.<br>• Support daily service desk activities, including basic record updates, order or request entry, and routine administrative tasks related to patron services.<br>• Work across more than one assigned location as needed to maintain consistent service coverage and operational support.<br>• Handle a variety of customer interactions with patience and sound judgment, including high-volume periods and occasional challenging situations.<br>• Maintain organized, accurate documentation while following established procedures, privacy expectations, and service standards.<br>• Provide coverage for scheduled evening hours and one weekend day as part of the rotating service schedule.
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Sturgeon Bay, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Oconto, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Waupaca, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p><br></p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul><p>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.</p><p><br></p>
We are looking for a Customer Service Representative to support the membership team in Reston, Virginia. This is a Contract position suited for someone who communicates clearly, delivers attentive service, and stays organized while handling a steady flow of member inquiries. The ideal candidate is comfortable using Microsoft Office, can quickly learn new database and CRM tools, and works effectively with limited supervision in a part-time weekday schedule.<br><br>Responsibilities:<br>• Respond to incoming member calls and emails with professionalism, accuracy, and a service-focused approach.<br>• Assist the membership department with day-to-day administrative support, including record updates and general coordination tasks.<br>• Enter, review, and maintain member information in internal databases and CRM systems to ensure data accuracy.<br>• Place outbound calls when needed to follow up on requests, confirm details, or provide membership-related assistance.<br>• Use Microsoft Office applications to prepare correspondence, manage documents, and track routine activities.<br>• Learn company-specific systems and apply them efficiently to process inquiries and support membership operations.<br>• Resolve routine customer concerns independently while escalating more complex issues to the appropriate team member.<br>• Manage multiple tasks during part-time weekday hours while maintaining responsiveness and attention to detail.
<p>Robert Half is seeking Customer Service Representatives for ongoing opportunities with clients throughout Northern Kentucky. If you enjoy helping customers, solving problems, and keeping things organized in a fast-paced environment, we’d love to connect with you!</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Process orders, update accounts, and enter information accurately.</li><li>Resolve customer concerns and coordinate with internal teams.</li><li>Track order status, shipments, and follow-up requests.</li><li>Maintain detailed records of customer interactions.</li></ul><p><br></p>
<p>Robert Half is partnering with a reputable healthcare organization in Lewes, DE, and the surrounding areas to offer <strong>entry-level opportunities</strong> for motivated and career-driven individuals. If you are looking to get a foot in the door in the medical field and gain hands-on professional experience, this is the perfect opportunity for you! These long-term contract roles will provide hours and the potential for long-term growth in a dynamic healthcare environment. Schedules include first and mid shifts, with some requiring availability for one or two Saturdays a month.</p><p> </p><p><strong>What’s in it for you?</strong></p><ul><li><strong>Bonus Incentives</strong></li><li><strong>Paid Certifications</strong> to enhance your skills and value in the field</li><li><strong>Tuition Reimbursement</strong> to support your continued education</li><li><strong>Comprehensive Benefits Package</strong>, including healthcare, retirement options, and more</li><li><strong>Career Advancement Opportunities</strong> in a company committed to your professional development</li></ul><p><strong>What We’re Looking For</strong>:</p><p>Candidates with proven success in a customer service capacity are encouraged to apply, even without direct healthcare experience. Transferable skills such as effective communication, strong organizational abilities, and a passion for helping others will position you for success in this role.</p><p>We are offering a contract-to-hire employment opportunity in the healthcare industry for a Customer Service Representative. The role is located in Lewes, Delaware, United States. As a Patient Service Representative, you will be tasked with managing patient data, handling insurance details, and providing excellent customer service.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Maintain precise records of customer credit information.</p><p>• Take necessary action by monitoring customer accounts.</p><p>• Handle both inbound and outbound calls to gather patient's demographic, insurance, and other relevant details.</p>
We are looking for a Customer Service Representative to support customers from our Teaneck, New Jersey location in a fast-moving call center setting. This Long-term Contract position is ideal for someone who enjoys resolving issues, guiding customers through solutions, and working closely with internal teams to deliver a positive service experience. The role requires strong communication, sound judgment, and the ability to stay organized while managing multiple requests throughout the day.<br><br>Responsibilities:<br>• Respond to customer inquiries and take ownership of service concerns, researching each matter thoroughly to provide timely and accurate resolutions.<br>• Handle service requests and order-related tasks with careful attention to detail, ensuring all items are completed correctly from intake through final follow-up.<br>• Partner with billing, sales, and operations staff to align on customer needs and help drive efficient, well-coordinated support.<br>• Guide customers in using available self-service resources so they can access information and complete common tasks more easily.<br>• Recognize patterns in customer issues and communicate recurring challenges or workflow gaps to the appropriate internal teams for review.<br>• Adjust quickly to updated procedures, shifting priorities, and changing service demands while maintaining a high standard of support.
<p>We are looking for a Customer Service Representative to support order management, customer communication, and quote preparation from our Pawtucket based client. This role is ideal for someone who thrives in a fast-paced setting, stays organized across multiple priorities, and takes pride in delivering responsive, accurate service. The position works closely with internal teams and customers to address questions, resolve concerns, and help strengthen ongoing business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders with a high level of accuracy and ensure each request is entered and updated promptly.</p><p>• Prepare pricing quotes and related customer documentation within expected turnaround times.</p><p>• Coordinate with cross-functional teams to confirm order details, maintain data accuracy, and support smooth processing.</p><p>• Partner with logistics and operations staff to help keep shipments and deliveries on schedule.</p><p>• Support issue resolution efforts by assisting with follow-up actions and communicating updates clearly to customers.</p><p>• Maintain customer account information, respond to inquiries professionally, and foster strong ongoing relationships.</p><p>• Review inventory information and customer demand activity to help address availability questions and order status concerns.</p><p>• Track open orders and backlogs, escalating concerns when needed to help meet service expectations.</p><p>• Contribute to a cooperative team environment while assisting with additional projects and administrative tasks as assigned</p>
We are looking for a bilingual Spanish Customer Service Representative to support customer interactions for a Contract position based in Jacksonville, Florida. In this role, you will deliver attentive service across phone-based channels, assist with order-related requests, and help ensure each customer receives timely and accurate support. This opportunity is well suited for someone who communicates clearly, stays organized in a fast-paced environment, and is comfortable managing both inbound and outbound conversations.<br><br>Responsibilities:<br>• Respond to customer inquiries in English and Spanish through inbound phone calls with care and empathy.<br>• Place outbound calls as needed to follow up on requests, provide updates, and confirm customer information.<br>• Enter and update order details accurately in company systems while maintaining a high level of attention to detail.<br>• Resolve routine service issues by gathering information, identifying customer needs, and providing appropriate solutions.<br>• Document conversations, actions taken, and next steps clearly to support service continuity and reporting.<br>• Coordinate with internal teams when issues require escalation or additional follow-up to ensure timely resolution.<br>• Maintain productivity and service quality standards while handling a consistent volume of customer interactions.
<p>We are looking for a Customer Service Representative to support customers and internal teams for a manufacturing organization. This long-term contract position is ideal for someone who thrives in a fast-paced environment, enjoys solving order- and product-related issues, and takes pride in delivering responsive, accurate service. The role focuses on managing customer requests, coordinating order activity, and helping ensure a smooth experience across the sales and service process.</p><p><br></p><p>Responsibilities:</p><p>• Serve as a primary point of contact for partner accounts and respond to customer inquiries with timely, detail-focused support.</p><p>• Enter, update, and manage customer orders across internal platforms while ensuring accuracy in order details and documentation.</p><p>• Prepare and send order confirmations, pricing responses, and availability updates to help customers make informed purchasing decisions.</p><p>• Handle service-related issues such as complaints, return authorizations, stock rotation requests, and allowance adjustments in accordance with company procedures.</p><p>• Coordinate expedited product requests and support new item setup activities while confirming inventory status and estimated ship dates.</p><p>• Research substitute products and recommend suitable alternatives using internal resources, product references, and company websites.</p><p>• Communicate effectively with both external customers and cross-functional internal teams to resolve issues and support consignment inventory needs.</p><p>• Assist with special projects, department onboarding, and training activities for new team members as needed.</p><p>• Participate in required meetings and maintain dependable attendance in alignment with company expectations.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
<p>We are looking for a Customer Service Representative to join a manufacturing organization in Richmond, Indiana. This Long-term Contract position is ideal for someone who excels at supporting customers, managing order activity, and maintaining accurate information across multiple business systems. The role focuses on delivering responsive service, resolving order and product inquiries, and partnering with internal teams to ensure a smooth customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Support authorized, detail-focused, and premier customer accounts by providing timely and accurate service for a wide range of inquiries.</p><p>• Enter, update, and review customer orders in company systems, ensuring all order details are complete and accurate.</p><p>• Prepare and issue order confirmations, while responding to requests related to pricing, product availability, and delivery timing.</p><p>• Handle customer concerns and complaint cases through the appropriate internal platforms, following established service procedures.</p><p>• Coordinate return authorizations, stock rotation requests, and adjustment allowance submissions in accordance with company guidelines.</p><p>• Manage product expedite requests and assist with new item setup activities, including confirming item availability and shipment dates.</p><p>• Recommend suitable product alternatives by using company resources, websites, and reference materials to address customer needs.</p><p>• Communicate effectively with both internal departments and external customers, including support for consignment inventory requirements and special projects.</p><p>• Assist with onboarding and training activities for new team members and participate in required company meetings.</p><p><br></p><p>For immediate consideration, call 937.224.8326.</p>
We are looking for a Customer Service Representative to join a growing team in Grove City, Ohio in a Contract to Permanent position. This opportunity is ideal for someone who takes pride in creating a positive customer experience, enjoys solving problems, and can stay organized in a high-volume setting. You will serve as a key point of contact for customers, helping to resolve order, shipment, and account-related questions while working closely with internal teams. This role offers training, long-term growth potential, and exposure to a collaborative operation that supports a fast-moving fulfillment environment.<br><br>Responsibilities:<br>• Respond to customer inquiries related to orders, shipment scheduling, and fulfillment support through phone, email, or ticketing channels.<br>• Research tracking issues, delivery exceptions, and service concerns to provide timely and accurate updates to customers.<br>• Assist with claims involving damaged goods or transit-related problems and help move each case toward resolution.<br>• Address billing and account questions, partnering with internal departments when additional review or action is needed.<br>• Record all customer interactions, case details, and next steps clearly within the company’s support platform.<br>• Work closely with fulfillment and operations teams to resolve customer issues efficiently and maintain service quality.<br>• Take ownership of open cases from initial contact through final follow-up, ensuring customers receive complete and attentive support.<br>• Manage multiple priorities in a fast-paced environment while maintaining a high standard of care and responsiveness.
<p><strong>Job Title: Member Service Representative</strong></p><p><strong>Schedule:</strong> Availability: Mon-Sat 8am-6pm, this is a rotating 8hr per day schedule with 1 Sat a month</p><p><br></p><p><strong>Job Description:</strong></p><p>Our client in <strong>Pittsfield, Massachusetts</strong> is seeking friendly, professional, and customer-focused <strong>Member Service Representatives</strong> to join their team. In this role, you will serve as a key point of contact for members, providing exceptional service, resolving inquiries, and supporting day-to-day account and service needs.</p><p>The ideal candidate will have strong communication skills, a positive attitude, and a passion for helping others. This is an excellent opportunity for individuals who enjoy working in a fast-paced, member-focused environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide outstanding service to members in person, over the phone, and through electronic communication</li><li>Assist members with account questions, transactions, and general service requests</li><li>Resolve member concerns efficiently and professionally</li><li>Educate members on available products, services, and account options</li><li>Maintain accurate records and documentation of member interactions</li><li>Process transactions in accordance with company policies and procedures</li><li>Support branch and team goals by delivering a high level of service and operational accuracy</li><li>Perform additional administrative and customer support duties as needed</li></ul><p><strong>Qualifications:</strong></p><ul><li>Previous customer service, member service, banking, credit union, or retail experience preferred</li><li>Strong interpersonal and communication skills</li><li>Ability to multitask and work effectively in a team environment</li><li>Detail-oriented with strong organizational skills</li><li>Proficient with basic computer systems and data entry</li><li>High school diploma or equivalent required</li></ul><p><strong>Preferred Qualifications:</strong></p><ul><li>Experience working in a financial institution or service-driven environment</li><li>Cash handling and transaction processing experience</li><li>Bilingual skills are a plus</li></ul><p><br></p>
<p>We're seeking a <strong>Customer Service Representative</strong> for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule.</p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul><p>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.</p>
<p>We are seeking a Customer Service Representative to support daily administrative, customer service, and operational functions for a growing organization. This role is ideal for someone who enjoys variety in their day and thrives in a collaborative, hands-on environment. The position combines customer support, office coordination, and operational assistance to help ensure efficient day-to-day business operations.</p><p><br></p><p>Responsibilities:</p><ul><li>Respond to customer inquiries via phone and email, providing timely and professional support.</li><li>Process customer orders and maintain accurate records within internal systems.</li><li>Handle inbound and outbound communication to resolve customer concerns and provide updates.</li><li>Support general office operations, including document management, record maintenance, and administrative coordination.</li><li>Prepare shipping documentation and assist with order fulfillment activities.</li><li>Monitor inventory levels and communicate replenishment needs to support operational efficiency.</li><li>Assist with packaging, labeling, assembly, or fulfillment tasks as business needs require.</li><li>Coordinate multiple priorities while maintaining a high level of accuracy and attention to detail.</li><li>Contribute to process improvements and support a collaborative team environment.</li><li>Perform additional administrative and operational duties as assigned.</li></ul>