We are looking for a skilled ERP/CRM Consultant to join our team in Indianapolis, Indiana. This role involves working closely with clients to optimize enterprise resource planning and customer relationship management systems. The ideal candidate will have a strong background in scripting, cloud technologies, and business process improvement.<br><br>Responsibilities:<br>• Develop and implement ERP and CRM solutions tailored to meet client needs.<br>• Collaborate with clients to gather and analyze business requirements, translating them into actionable solutions.<br>• Create and maintain client-side scripting to enhance system functionality and user experience.<br>• Integrate cloud technologies to streamline business operations and improve system performance.<br>• Conduct API development and management to ensure seamless system interoperability.<br>• Perform A/B testing to validate system changes and optimize performance.<br>• Document and maintain configuration management processes for all implemented solutions.<br>• Provide guidance on business process functions and recommend strategies for improvement.<br>• Prepare and review business requirement documents to ensure clarity and accuracy.<br>• Offer technical support and training to end-users to maximize system utilization.
<p>We are looking for a skilled Business Analyst to join our team in Davenport, Iowa on a <strong>HYBRID basis - 2 days on-site. </strong>In this is role, you will collaborate with stakeholders to identify business needs across all lines of business, translate them into actionable requirements, and ensure the delivery of effective solutions. The ideal candidate will bring expertise in facilitating project planning, coordinating testing activities, and managing interactions across teams and vendors. This is a great opportunity to build and grow within an organization! <u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p><p><br></p><p><strong>**Hybrid - 2 days ONSITE ** NEW ROLE ** DIRECT HIRE ONLY ** NO C2C ** **Must be Authorized to work in US without need for sponsorship at any time**</strong></p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders and subject matter experts to gather and analyze business requirements.</p><p>• Translate business needs into clear and actionable use cases and documentation.</p><p>• Coordinate UAT to ensure solutions meet projects.</p><p>• Develop and maintain process documentation and wireframes.</p><p>• Utilize Microsoft Office tools such as Excel, PowerPoint, Visio, and SharePoint.</p><p>• Support project planning by identifying risks, setting timelines, and managing deliverables - knowledge of PM practices will be nice to have.</p><p>• Work closely with vendors.</p><p>• Facilitate communication across all levels of staff, management, and external partners.</p><p><br></p><p><br></p><p><u>Apply now, call 319-362-8606, or email your resume direct and confidential to myself: Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn).</u></p>
We are looking for a skilled Project Manager/Sr. Consultant to join our team in The Woodlands, Texas. In this long-term contract role, you will oversee complex IT projects with a focus on application development, ensuring alignment with strategic business objectives. This position offers an exciting opportunity to lead initiatives in the dynamic energy and natural resources industry.<br><br>Responsibilities:<br>• Lead the planning, execution, and delivery of large-scale IT application development projects.<br>• Define project scope, establish priorities, and set schedules for deliverables.<br>• Facilitate collaboration and consensus among stakeholders, including analysts, developers, and clients.<br>• Monitor and manage project budgets to ensure financial objectives are met.<br>• Oversee change management processes to ensure smooth implementation of project transitions.<br>• Utilize Agile Scrum methodologies to optimize project workflows and team efficiency.<br>• Implement and manage tools such as Atlassian Jira to track project progress and issues.<br>• Coordinate with cross-functional teams to integrate cloud and CRM technologies into project solutions.<br>• Develop and maintain communication strategies to keep stakeholders informed and engaged.<br>• Ensure compliance with organizational policies and industry standards throughout the project lifecycle.
<p>Our client is looking for a dynamic vCIO to serve as a strategic advisor to its clients, focusing on long-term technology planning and alignment with their business goals. In this role, you will collaborate with executive decision-makers, ensuring confidence in technology investments and developing solutions that drive operational success. If you thrive on building meaningful relationships and delivering impactful IT strategies, this position is for you.</p><p><br></p><p>Responsibilities:</p><p>• Build strong relationships with clients by understanding their business objectives, challenges, and compliance requirements to provide tailored technology solutions.</p><p>• Act as a trusted consultant, recommending technology investments and strategies that align with both client needs and company standards.</p><p>• Lead contract renewal discussions and identify opportunities to expand services with assigned clients.</p><p>• Educate clients on risks and liabilities associated with their current technology environment and document decisions to mitigate them.</p><p>• Develop and manage IT roadmaps and budgets for clients, ensuring alignment with best practices and preferred solutions.</p><p>• Conduct client-facing meetings to present updates, secure approvals, and drive alignment with technology standards.</p><p>• Assist with onboarding new clients, fostering relationships with decision-makers and setting clear expectations.</p><p>• Identify areas for new technology solutions and collaborate with internal teams to address client needs.</p><p>• Maintain accurate documentation of client interactions and ensure adherence to internal processes.</p><p>• Stay informed about client industries to provide informed guidance on technology investments.</p>
We are looking for a detail-oriented Analyst I, Business to join our team in Houston, Texas. This position requires a motivated self-starter who excels in analytical thinking, project management, and customer service. As part of this long-term contract, you will play a vital role in auditing supplier transactions, resolving issues, and ensuring compliance with established policies.<br><br>Responsibilities:<br>• Audit supplier transactions in Coupa to ensure compliance with organizational policies and procedures.<br>• Build trust with suppliers through clear communication and follow-up to ensure timely payment and updates to supplier data.<br>• Monitor daily workflows to ensure projects are completed on time and meet internal service-level agreements.<br>• Resolve internal and external issues by tracking resolutions and maintaining clear communication.<br>• Assist with special projects within your department or as part of cross-functional teams.<br>• Recommend process improvements and updates to enhance efficiency and compliance.<br>• Meet predefined daily and weekly performance metrics.<br>• Utilize tools such as Oracle, ServiceNow, and Microsoft Office Suite to support department operations.<br>• Provide training and guidance to team members in areas of expertise.<br>• Coordinate and prioritize multiple tasks to meet tight deadlines and conflicting demands.
<p>Duties and Responsibilities:</p><p><br></p><p>Provide primary support for the SAP modules related to the Finance and Controlling business process including resolving day to day systems issues by diagnosing the problem and modifying configuration, working with developers, or logging incidents with SAP Support.</p><p>Provide recommendations for change and process improvements.</p><p>Lead reporting efforts for Financial and Controlling areas working with ABAP and BI development as required to select, test and implement the appropriate solutions. Work on finance related reports and forms.</p><p>Ability to lead and configure all requirements for a new company code/plant to assimilate acquisitions.</p><p>Work closely with business members of Finance to Manage business functions (Accounting, GL, Bank, Finance, Cost Accounting, Fixed Assets, Tax) to facilitate effective solution implementations and provide knowledge transfer of system functionality to Super Users, Subject Matter Experts and end users.</p><p>Analyze business process gaps, identify solution alternatives and guide business and IS stakeholders to select the best solutions to close the gaps.</p><p>Stay current with Finance and Controlling functionality available within SAP and communicate opportunities to the business.</p><p>Work closely with ABAP developers to define programming requirements and test programming solutions.</p><p>Provide production support for SAP FI/CO, FA and integration points with SD, MM, WM, TM, Vistex, PP, BW and BPC 10.1 and BPC 11.1 modules. Support SAP interfaces to other core CHG business applications.</p><p>Support for banking interfaces for both AP and AR and document management integrations.</p><p>Provide user support for OCR/ AP Automation tool (OnBase) by creating users, adjusting workflows and user access. Manage vendors working on change requests and upgrade projects related to OCR/ AP Automation.</p><p>Provide functional support for master data governance, and master data trouble-shooting.</p><p>Work closely with end users to prioritize and manage completion of support tickets. Track and report FI/CO support metrics.</p><p>Manage projects assigned through the full project lifecycle including managing and coordinating the work of consultants when necessary.</p><p>Proactively participate in the integration between related SAP functions with other IS Business Analysts.</p><p>Strong ability to lead discussions and promote strategy with the business to analyze, configure, and model processes in SAP.</p><p>Modify, test, and validate system configuration. Prepare detailed functional specifications for development activities including reports, interfaces, conversions, enhancements, and forms.</p><p>Build and execute unit testing, integration and regression testing (build test cases, perform tests, and make changes to configuration or processes based on results).</p><p>Minimum Job Requirements:</p><p><br></p><p><br></p>
We are looking for an IT Audit Senior Consultant to join our team in Hammonton, New Jersey. This role focuses on evaluating technology systems, identifying risks, and delivering tailored solutions to enhance organizational performance. The successful candidate will leverage their expertise in IT frameworks, cybersecurity, and emerging technologies to provide strategic advice and foster strong client relationships.<br><br>Responsibilities:<br>• Conduct comprehensive assessments of IT systems and processes to identify risks and areas for improvement.<br>• Evaluate IT general controls, cybersecurity measures, data governance practices, and technology resilience within client organizations.<br>• Perform audits on cloud technologies, enterprise applications, and disaster recovery processes to ensure compliance and effectiveness.<br>• Develop and implement audit plans, including process flows, work programs, and detailed reports.<br>• Provide expert guidance on emerging technologies and analytics to help clients optimize their operations.<br>• Collaborate with clients to understand their business objectives and deliver tailored technology solutions.<br>• Lead teams in executing audit engagements, ensuring high-quality deliverables and adherence to timelines.<br>• Cultivate strong relationships with clients across various industries and act as a trusted advisor.<br>• Translate complex technology issues into actionable insights for client stakeholders, including executives.<br>• Mentor and supervise team members, fostering a culture of collaboration and continuous improvement.
We are looking for an experienced Sr. Consultant to join our team in Hammonton, New Jersey. In this role, you will lead complex Oracle Cloud implementation programs, manage cross-functional teams, and provide exceptional consulting services to clients across diverse industries. You will leverage your expertise in Oracle Cloud Financials and other modules to drive successful project outcomes while fostering collaboration and innovation.<br><br>Responsibilities:<br>• Lead multi-pillar Oracle Cloud implementation projects, ensuring alignment with scope, resources, and organizational goals.<br>• Collaborate with clients to gather business requirements, document processes, and facilitate workshops to define future-state solutions.<br>• Manage cross-functional teams, including business analysts and developers, to ensure project milestones and deliverables are met.<br>• Drive change management strategies to enhance user adoption and maximize the value of Oracle Cloud investments.<br>• Act as a liaison between business and IT stakeholders, translating technical concepts into actionable business solutions.<br>• Develop and oversee testing cycles, post-production support plans, and transition strategies for seamless project completion.<br>• Analyze business challenges, recommend future-state improvements, and align processes with system capabilities.<br>• Facilitate meetings, set agendas, and guide critical discussions to ensure project decisions align with strategic goals.<br>• Build and maintain strong client relationships, providing consistent updates and ensuring their satisfaction throughout engagements.<br>• Mentor and supervise team members, fostering a collaborative culture and encouraging growth.
<p>We’re looking for an experienced Ignition Consultant to support the ongoing development, maintenance, and optimization of our client's existing SCADA system built on Ignition. With 27 applications currently in production, this role is critical to ensuring the continued stability, scalability, and performance of their environment. This is a long-term contract opportunity with a flexible, remote work setup and occasional on-site visits as needed.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage and optimize the SCADA system to ensure its stability, scalability, and performance</p><p>• Support the development and maintenance of the client's existing Ignition applications</p><p>• Utilize client-side scripting and cloud technologies to enhance system functions</p><p>• Engage in regular AB Testing to ensure system functionality and efficiency</p><p>• Implement ERP - Enterprise Resource Planning and CRM strategies to improve business processes</p><p>• Work with Microsoft tools and API development for system enhancements</p><p>• Develop and maintain business requirement documents</p><p>• Manage configurations within the system to ensure optimal performance</p><p>• Oversee application development, maintenance, and module management</p><p>• Implement automation management strategies to improve system operations.</p>
We are looking for a skilled ERP/CRM Consultant to join our team in Solon, Ohio. This long-term contract position offers the opportunity to work remotely, providing expert support and administration for SAP S/4HANA Cloud systems. The ideal candidate will have a deep understanding of user access management, system configuration, and business process optimization.<br><br>Responsibilities:<br>• Serve as the primary point of contact for technical and functional issues related to SAP S/4HANA Cloud.<br>• Troubleshoot and resolve transaction errors, data inconsistencies, and process challenges.<br>• Manage user accounts by creating, modifying, and deactivating access as needed.<br>• Configure role-based security privileges and oversee authentication processes.<br>• Maintain compliance documentation and audit trails for user access activities.<br>• Generate and customize business documents, such as invoices, purchase orders, and financial statements.<br>• Create and deliver recurring reports for business stakeholders using system tools.<br>• Assist in implementing system configuration updates and testing changes to ensure functionality.<br>• Monitor system performance and escalate issues to appropriate teams when necessary.<br>• Develop and provide training materials and user guides to support employees in utilizing SAP S/4HANA Cloud effectively.
We are offering an exciting opportunity for a Business Analyst in ETNA, Ohio. In this role, you will be a crucial part of our team, analyzing business operations, facilitating communication between stakeholders, and contributing to business decisions. This is a role suited for those who excel in a team setting and demonstrate strong interpersonal skills, with a focus on dependability and attention to detail. <br><br>Responsibilities:<br><br>• Facilitate cross-departmental collaboration to solve problems and advance business initiatives<br>• Support the improvement of business processes by identifying and recommending changes<br>• Ensure the accuracy and consistency of data analysis and reporting<br>• Actively contribute to meetings, providing valuable insights and listening attentively<br>• Maintain organized and detailed documentation of business processes and recommendations<br>• Communicate with internal and external stakeholders to ensure a clear understanding of project objectives<br>• Assist in the accurate and comprehensive gathering, documentation, and analysis of business requirements from stakeholders<br><br>Skills:<br><br>• Proficiency in CRM, Microsoft Excel, and Microsoft Word<br>• Understanding of Business Process Functions<br>• Experience with Business Requirement Document creation and maintenance
<p>My client is a nationally recognized industry leader. They are actively seeking a senior internal audit consultant who can travel to clients around the country. The company works on a hybrid model which would have you at client sites 2-3 days per week on average. The company has a second to none culture attracting many of their employees from the big 4 or other large consulting firms. <strong>If you are interested in learning more about this great opportunity email Jim Meade at Robert Half right away! </strong></p><p><br></p><p><strong>What You’ll Do:</strong></p><ul><li>Perform <strong>internal audits</strong> to assess risks, evaluate internal controls, and identify process inefficiencies.</li><li>Provide expertise in <strong>Sarbanes-Oxley compliance</strong>, business controls, and risk management.</li><li>Analyze financial and operational data to uncover areas for improvement and recommend key solutions.</li><li>Build productive <strong>client relationships</strong>, ensuring client needs are met and delivering high-quality service.</li><li>Leverage data analytics and technology to innovate and enhance the audit process.</li><li>Stay informed of industry standards, regulatory developments, and emerging business trends.</li><li>Collaborate with team members to set goals and maintain project success.</li><li>Deliver impactful reporting and <strong>actionable insights</strong> to mitigate risks and streamline processes.</li><li>Identify new service opportunities by understanding client challenges and aligning them with organizational capabilities.</li></ul><p><br></p>
We are looking for an experienced Business Analyst to join our team in Jacksonville, Florida. The ideal candidate will have a strong background in Oracle applications and technology, paired with excellent problem-solving skills and the ability to collaborate across departments. This role requires someone who can deliver innovative solutions to enhance business processes and support operational efficiency.<br><br>Responsibilities:<br>• Partner with organizational leaders to prioritize tasks, projects, and process improvements.<br>• Implement enhancements and changes to existing business processes to drive operational efficiency.<br>• Collaborate with internal teams and external vendors, both locally and globally, to optimize business systems.<br>• Analyze current and future business needs to develop solutions that integrate various operations seamlessly.<br>• Investigate user-reported issues and coordinate with support teams to resolve them effectively.<br>• Participate in audits and provide assistance as needed to ensure compliance.<br>• Manage Oracle Cloud integrations, including creating or modifying integrations based on business requirements.<br>• Utilize Oracle Fusion extensions to write or modify scripts and customize applications.<br>• Maintain and manage data tables and logic within Oracle environments to support business functions.<br>• Perform other duties as assigned to support the organization's objectives.
We are looking for a skilled Business Analyst to join our team in Southfield, Michigan. In this role, you will leverage your analytical expertise to drive data-driven decision-making and enhance business operations. You will collaborate with cross-functional teams to identify opportunities for improvement and translate business needs into actionable solutions.<br><br>Responsibilities:<br>• Develop and refine queries to extract, manipulate, and analyze data from multiple databases.<br>• Design and maintain dashboards and reports to provide insights and support strategic business initiatives.<br>• Collaborate with stakeholders to gather and document requirements, ensuring alignment with technical specifications.<br>• Analyze data to identify trends, patterns, and opportunities for process improvements.<br>• Ensure the accuracy and consistency of data across various reporting systems.<br>• Document workflows, processes, and business rules to support organizational understanding.<br>• Support efforts related to data migration, integration, and validation.<br>• Conduct gap analysis to identify discrepancies between current and desired business states.<br>• Work within Agile Scrum teams to deliver solutions efficiently and effectively.
<p>We are looking for a detail-oriented Business Analyst to drive data reporting, analysis, and process optimization. This role plays a key part in ensuring accurate data management, enhancing workflows, and delivering actionable business insights. The ideal candidate will collaborate across teams to improve efficiency and maintain the integrity of organizational data.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret data to identify trends, patterns, and opportunities for process improvement.</p><p>• Develop, write, and maintain reports using tools such as Power BI and Crystal Reports.</p><p>• Monitor and manage electronic workflows to ensure seamless data processing.</p><p>• Collaborate with cross-functional teams to enhance business processes and optimize efficiency.</p><p>• Perform quality checks on data to ensure accuracy and reliability.</p><p>• Support the implementation and refinement of data workflows and reporting mechanisms.</p><p>• Provide recommendations for improving data integrity and operational performance.</p><p>• Utilize Microsoft 365 Enterprise tools to streamline reporting and communication.</p>
<p>Robert Half Full-Time Engagement Professionals (FTEP) is HIRING within our Management Resources team!!! We are looking for dynamic individuals to add to our team across the Denver Metro area!</p><p><br></p><p><strong><u>Position Overview:</u></strong></p><p>This opportunity differs significantly from traditional contract or temporary accounting roles. At Robert Half, we employ full-time accounting professionals who serve as outsourced staff for our clients. Currently, we have approximately 80 full-time accountants based in the Denver/Boulder area. Unlike typical temporary assignments, this is a salaried, benefits-eligible, long-term position. Employees are compensated regardless of project status and are considered permanent members of our team. While this is not a contract-to-hire arrangement, consultants engage in project-based work and rotate between clients based on business needs and skill alignment. Our team includes professionals ranging from Sr. Associate's to Director's. Consultants do not report to a Robert Half office. Instead, they work on-site at client locations throughout the Denver Metro area, or in hybrid or remote capacities depending on client requirements. This role is ideal for individuals seeking to expand their skillsets, maintain a standard 40-hour workweek, and gain experience with a reputable organization.</p>
<p>On behalf of our Client we are looking for an experienced Implementation Consultant to join their team based out of Illinois, but the position is a fully remote role. In this role, you will oversee client implementations and ensure seamless onboarding processes for businesses ranging from small to mid-sized enterprises. This opportunity is ideal for individuals who excel at managing multiple projects while building strong client relationships. </p><p>Please only apply if you have the following: Must have PrismHR experience, Must have PEO experience, Must have Implementation experience within a PEO.</p><p><br></p><p>Compensation: $65k-$75k </p><p>This is a fully remote position </p><p>Benefits: Medical, Dental, Vision, 401k </p><p>Hours: Flexible on time zone </p><p><br></p><p>Responsibilities:</p><p>• Coordinate and oversee multiple client implementations, ensuring smooth transitions for businesses with 5–100 employees</p><p>• Guide clients through all stages of the onboarding process, including project planning, setup, policy configuration, funding methods, and data validation</p><p>• Conduct employee benefits orientation sessions and prepare comprehensive materials to support these presentations</p><p>• Partner with payroll and benefits specialists</p><p>• Review completed payroll data for accuracy</p><p>• Customize platform configurations</p><p>• Ensure a smooth transition of clients to the long-term support team</p><p>• Develop and refine training materials for both internal use and client education.</p>
We are looking for a skilled Content Traffic Consultant to join our team in West Des Moines, Iowa. In this long-term contract role, you will play a pivotal part in ensuring effective collaboration between marketing and compliance teams while managing the workflow of various marketing projects. This position offers an exciting opportunity to contribute to brand marketing initiatives and streamline content review processes.<br><br>Responsibilities:<br>• Act as the primary liaison between marketing and compliance teams, addressing issues and escalating them as needed.<br>• Oversee the daily management of marketing projects through compliance workflows, ensuring deadlines are met and priorities aligned with business goals.<br>• Collaborate with the Project Traffic Consultant to establish compliance schedules, enabling efficient progression through content review stages.<br>• Coordinate with external proofreaders to schedule projects, review comments, and provide actionable recommendations to project owners.<br>• Utilize electronic project management systems to track project statuses, record approvals, and suggest process improvements for increased efficiency.<br>• Ensure all marketing content adheres to organizational standards and meets service level agreements (SLAs).<br>• Maintain a commitment to shared company values, including accountability, respect, and integrity.<br>• Adhere to attendance and punctuality policies to meet workflow and service level demands.<br>• Perform additional duties as assigned to support the team.
<p>We are looking for a skilled Machine Learning Consultant with expertise in building AI/ML pipelines to join our team on a long-term contract basis. This role is based in Philadelphia, Pennsylvania, and offers an exciting opportunity to work on innovative projects that drive data-driven decision-making. The ideal candidate will leverage their technical proficiency to provide impactful solutions and insights.</p><p><br></p><p>Responsibilities:</p><p>• Analyze and interpret complex datasets to identify trends and opportunities using advanced Machine Learning techniques.</p><p>• Collaborate with stakeholders to understand business goals and translate them into technical requirements.</p><p>• Design and implement machine learning models and algorithms to enhance business processes.</p><p>• Evaluate and optimize existing systems to improve efficiency and scalability.</p><p>• Provide technical guidance and support to cross-functional teams during project development.</p><p>• Document workflows, methodologies, and system changes to ensure clarity and compliance.</p><p>• Perform regular assessments to ensure that data models align with business objectives.</p><p>• Stay updated with emerging technologies and best practices in Machine Learning and data analysis.</p><p>• Troubleshoot and resolve issues related to system performance or data anomalies.</p>
<p>Robert Half Legal is partnering with a groundbreaking technology company to identify an experienced Commercial Counsel for a 4-month contract engagement through February 2026. This role offers a unique opportunity to work on high-impact commercial transactions and strategic initiatives in a fast-paced, global environment. As Commercial Counsel, you will join a collaborative and dynamic legal team to draft, negotiate, and manage a broad range of commercial agreements while advising leadership on corporate and regulatory matters. The ideal candidate will be based locally to report onsite as needed, proactive, highly organized, and able to balance complex projects with business-minded solutions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead drafting and negotiation of partnership, customer, and other complex commercial agreements.</li><li>Negotiate SaaS and vendor contracts, advisor and consultant agreements, and event sponsorships.</li><li>Collaborate with executives and business stakeholders to structure, document, and negotiate joint ventures and innovative deal types.</li><li>Develop playbooks, templates, and fallback positions to streamline contracting while protecting company interests.</li><li>Provide clear, practical advice on corporate and regulatory issues impacting commercial initiatives.</li><li>Manage multiple priorities in a fast-moving environment and contribute to process improvement initiatives.</li></ul><p><br></p>
<p>A large academic institution is seeking a proactive and strategic <strong>Business Process Analyst</strong> to evaluate, optimize, and support business operations related to its <strong>Salesforce Service Cloud</strong> platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.</p><p>This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul><p><br></p>
<p>One of our biggest clients is seeking a Quality Assurance Analyst in Philadelphia, PA.</p><p><br></p><p><strong>Top 3:</strong></p><p><strong>Automation frameworks</strong></p><p><strong>8+ years of experience with automation and performance testing</strong></p><p><strong>Java, Javascript, or Python scripting</strong></p><p><strong>experience setting up CI/CD pipelines</strong></p><p><br></p><p><br></p><p>Job Description: Responsibility</p><p> </p><p> • Establish milestones and monitor adherence to plans and schedules, identify delivery risks, and obtain/drive mitigation strategies and solutions</p><p> • Test cases, Use cases, Python scripting for JAVA middleware development, REST, Json, Jenkins, Splunk, Swagger</p><p> • Define and execute relevant business scenarios to satisfy real-world business needs.</p><p> • Define and tracks quality assurance metrics such as defects, defect counts, test results and test status.</p><p> • Collect and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the needs of the business.</p><p> • Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution.</p><p> • Document all problems and assists in their resolution.</p><p> • Deliver quality process training to technical staff and acts as an internal quality consultant to advise or influence business or technical partners.</p><p> • Perform quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed.</p><p><br></p>
We are looking for a skilled and proactive Project Manager/Sr. Consultant to lead and coordinate critical initiatives in the healthcare sector. This Contract-to-Long-Term role involves managing the implementation of KanTime and other related systems while ensuring seamless collaboration with internal teams and external vendors. Based in Milwaukee, Wisconsin, this position plays a pivotal role in driving process improvements and optimizing workflows across various organizational functions.<br><br>Responsibilities:<br>• Direct and oversee the implementation of KanTime and other integrated systems, ensuring project goals are met within established timelines.<br>• Serve as the primary liaison between external vendors and internal stakeholders, facilitating effective communication and collaboration.<br>• Analyze and refine business processes in payroll, HR, workforce management, and expense tracking to enhance efficiency.<br>• Identify potential risks and develop actionable plans to mitigate them while addressing system gaps.<br>• Coordinate and manage testing, training sessions, and documentation to support successful system adoption.<br>• Lead the transition of responsibilities from external vendors to internal teams, ensuring knowledge transfer and operational continuity.<br>• Drive workflow transformation initiatives and implement process improvements to align with organizational goals.<br>• Monitor project progress through data analysis and provide insights for continuous improvement.<br>• Maintain comprehensive documentation of project activities, milestones, and outcomes.
<p>Olivia Quinlan from Robert Half is hiring for an experienced ERP Specialist. In this role, you will play a key part in ensuring the optimal functionality of ERP/CRM systems, while delivering training and support to key users. Your expertise will contribute to system enhancements, configurations, and seamless integration across various facilities.</p><p><br></p><p>Responsibilities:</p><ul><li>ERP Implementation or migration experience (ideally QAD)</li><li>Supply chain processes like manufacturing, service and/or logistics</li><li>Experience in training/presenting</li><li>Knowledge and experience in automating management activities</li></ul>
<p>We are looking for an Enterprise Business Analyst that also understands technology lingo to be able to be a liason between IT and Business Units. In this role, you will work out of a PMO and collaborate with stakeholders to gather and analyze business requirements, ensuring they are clearly defined and actionable. Your expertise in both waterfall and agile methodologies will be instrumental in driving project success while maintaining effective communication with all project participants. This role WILL WORK WITH ALL BUSINESS UNITS and requires strong verbally and written communication. If you are ready to be seen and known within an organization, this role is for you!</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn)</strong>.</p><p><br></p><p><strong>**Direct Hire ONLY ** HYBRID - Onsite Tuesdays/Wednesday/Thursday's ** Must be a US Citizen and/or authorized to work in the United States without sponsorship** </strong></p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Collect and analyze business requirements from stakeholders to ensure alignment with project goals.</p><p>• Document processes, workflows, and use cases using wireframes and other visual tools.</p><p>• Support and Coordinate user acceptance testing with Product Owners.</p><p>• Collaborate with project managers to manage risks, timelines, and deliverables.</p><p>• Provide guidance and mentorship to team members on business analysis practices and methodologies.</p><p>• Work closely with vendors to explore system options and ensure effective implementation.</p><p>• Must have Microsoft Office tools experience, including Outlook, Word, Excel, PowerPoint, Visio, Project, and SharePoint. Azure DevOps is nice to have.</p><p>• Support project management efforts by assisting with planning, tracking, and reporting.</p><p>• Analyze and resolve conflicts to ensure smooth communication and collaboration among teams.</p><p><br></p><p><strong>Apply now, call 319-362-8606, or email your resume direct and confidential to Shawn M Troy - Technology Practice Director with Robert Half (email information is on LinkedIn)</strong>.</p><p><br></p><p><strong>**Direct Hire ONLY ** HYBRID - Onsite Tuesdays/Wednesday/Thursday's ** Must be a US Citizen and/or authorized to work in the United States without sponsorship** </strong></p><p><br></p>
