<p>Robert Half is working with an exciting Law Firm in Mesquite, TX looking for a <em><u>Bilingual Receptionist</u></em> to join their team. This position requires this individual to be bilingual in Spanish since you will be communicating with some clients who only speak Spanish. If you are looking to join a great firm and available to interview and start ASAP, please apply to this job posting. </p><p><br></p><p>Job Description:</p><ul><li>The ideal candidate will serve as the first point of contact for clients and visitors, ensuring a welcoming and organized office environment. </li><li>This role requires this person to be Bilingual in Spanish.</li><li>Greet clients and guests in a courteous, professional manner, directing them to the appropriate staff or resources.</li><li>Answer and manage phone lines, emails, and inquiries in both [languages], ensuring clear communication for all parties.</li><li>Schedule appointments, maintain calendars, and update legal records when necessary.</li><li>Assist with administrative tasks such as filing, scanning, copying, and document preparation.</li><li>Handle confidential client information with discretion and in compliance with firm guidelines.</li><li>Collaborate with lawyers, paralegals, and other team members to support the daily operations of the law office.</li><li>Previous experience in an administrative or receptionist role, ideally in a legal or professional services environment.</li><li>Strong organizational, multitasking, and time management skills.</li><li>Excellent written and verbal communication abilities.</li><li>Proficiency with office technology (e.g., Microsoft Office Suite) and familiarity with legal software is a plus.</li><li>Customer service experience in a fast-paced setting.</li></ul>
We are looking for a dedicated and empathetic Customer Service Representative to join our team on a long-term contract basis. Based in Chicago, Illinois, this position involves providing exceptional support to members and ensuring their inquiries are resolved efficiently. As part of a non-profit organization, you will play a vital role in delivering service excellence while utilizing your expertise in call center operations.<br><br>Responsibilities:<br>• Respond to inbound calls with professionalism and empathy, addressing member inquiries effectively.<br>• Accurately document call details and input data into the system using web-based tools.<br>• Provide members with clear information regarding policies, procedures, and next steps.<br>• Offer guidance on best practices and required documentation to support member needs.<br>• Utilize software such as SharePoint and Microsoft Office Suite to manage and organize member data.<br>• Collaborate with team members to ensure seamless communication and resolution of member issues.<br>• Maintain high standards of attendance, professionalism, and attention to detail.<br>• Adhere to organizational policies and procedures while delivering exceptional customer service.<br>• Complete all onboarding requirements as part of the hiring process.<br>• Perform other duties as assigned to support the team and organization.
<p><strong>We are seeking a detail-oriented and bilingual HR Assistant (Creole/English) to join our team in North Miami, Florida. In this long-term contract role, you will provide vital administrative support to the Human Resources department while serving as a key point of contact for employees. Your ability to communicate effectively in both English and Creole, combined with strong organizational skills, will ensure smooth HR operations and excellent support for staff.</strong></p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Assist with new hire onboarding, including preparing offer letters, collecting required documentation, and facilitating orientation.</li><li>Maintain accurate and confidential employee records in compliance with company policies and labor regulations.</li><li>Serve as a bilingual resource for employees, translating HR communications and assisting Creole-speaking staff with questions or concerns.</li><li>Support recruitment efforts by posting job openings, screening resumes, and scheduling interviews.</li><li>Process payroll changes, timekeeping adjustments, and benefits enrollments as directed.</li><li>Assist with performance review coordination, training sessions, and company events.</li><li>Respond to employee inquiries regarding HR policies, benefits, and procedures.</li><li>Provide general administrative support to the HR team, including filing, scheduling, and correspondence.</li><li>Ensure compliance with employment laws and company standards at all times.</li></ul><p><br></p>
<p>We are looking for an experienced Bilingual Spanish HR Recruiter to join our team in Pompano Beach, FL on a contract basis. This position involves high-volume recruitment for hourly roles within a fast-paced manufacturing environment. Ideal candidates will be tech-savvy, bilingual in Spanish, and possess strong organizational skills. This is a contract role expected to last 3-6 months, offering flexibility with core work hours and the option to work from home one day per week.</p><p><br></p><p>Responsibilities:</p><p>• Manage full-cycle recruitment for hourly positions.</p><p>• Source and screen candidates effectively to meet high-volume hiring needs.</p><p>• Coordinate and schedule interviews with hiring managers, ensuring a smooth process.</p><p>• Utilize Paycom for applicant tracking, onboarding, and other recruitment activities.</p><p>• Assist with HR administrative tasks, such as answering employee inquiries and supporting team events.</p><p>• Collaborate with the HR team to host employee engagement events and activities.</p><p>• Provide guidance to candidates during the recruitment process, ensuring a positive experience.</p><p>• Maintain accurate and up-to-date records of recruitment activities.</p><p>• Support the HR Business Partner in achieving hiring goals and addressing staffing challenges.</p><p>• Foster a collaborative and inclusive environment within the recruitment process..</p>
<p>We are looking for a <strong>Bilingual </strong>HR Generalist to become a part of our team in Portage, Wisconsin. As the HR Generalist, you'll play a key role in implementing and administering various HR policies and programs. Your responsibilities will cover areas such as recruitment, employee development, compensation, and performance management.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Implement and administer various HR policies and programs.</p><p>• Supervise the recruitment process, including identifying recruitment sources, evaluating candidates, and conducting interviews.</p><p>• Coordinate new permanent member orientation and ensure a smooth onboarding process.</p><p>• Ensure legal compliance with all federal and state regulations related to human resources.</p><p>• Keep all HR-related records with strict adherence to confidentiality.</p><p>• Assist with workers' compensation and OSHA compliance programs.</p><p>• Handle HR functions such as answering HR queries, benefit enrollment, and processing new permanent members, changes, and termination information.</p><p>• Keep accurate employee information in the HRIS system.</p><p>• Develop and maintain detail oriented and technical knowledge in areas of responsibility.</p><p>• Manage communication with the union and respond to union grievances.</p><p>• Assist with employee learning and development programs.</p>
<p><strong>***Permanent</strong> Bilingual HR Generalist****</p><p> <strong>Location:</strong> Springfield, MA (Onsite, Full-Time)</p><p> <strong>Salary:</strong> $65,000 per year + Bonus</p><p> <strong>Benefits:</strong> Health, Dental, Vision, PTO, 401(k), Growth Opportunities</p><p><br></p><p>About the Role:</p><p>We are seeking a <strong>Bilingual (Spanish/English) Human Resources Generalist</strong> to join our client's team in the <strong>Springfield, MA area</strong>! This is a <strong>full-time, permanent onsite</strong> position offering a dynamic environment and the opportunity to make a real impact across both the office and manufacturing floor.</p><p>As an HR Generalist, you’ll play a key role in <strong>recruiting</strong>, <strong>onboarding</strong>, <strong>employee orientations</strong>, <strong>open enrollment</strong>, <strong>offboarding</strong>, and providing general HR support. The ideal candidate is an organized, self-motivated professional with a strong recruiting background and a passion for supporting people at all levels of the organization.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Manage full-cycle recruiting for both office and manufacturing roles</li><li>Conduct new hire orientations and ensure smooth onboarding</li><li>Support open enrollment processes and assist employees with benefits-related questions</li><li>Facilitate offboarding, including exit interviews and termination documentation</li><li>Provide day-to-day HR support to employees and managers</li><li>Help maintain compliance with employment laws and company policies</li><li>Assist with employee engagement, retention, and performance processes</li></ul><p> Requirements:</p><ul><li><strong>Bilingual in Spanish and English (required)</strong></li><li>Proven experience in <strong>recruiting</strong>, preferably in both office and industrial environments</li><li>2+ years of experience in a generalist HR role </li><li>Strong communication, interpersonal, and organizational skills</li><li>Ability to handle confidential information with professionalism</li><li>Working knowledge of HR best practices and employment law</li><li>Proficiency in MS Office; experience with HRIS systems is a plus</li></ul><p>Salary/Benefits:</p><ul><li><strong>Competitive salary ($65,000) plus performance-based bonus</strong></li><li>Comprehensive benefits package</li><li>Paid time off and holidays</li><li><strong>Career advancement opportunities</strong> within a stable and growing company</li></ul><p><strong>Apply today and join a company that values your experience and bilingual skills! Send your resume to Daniele.Zavarella@roberthalf com</strong></p>
<p>We are looking for a dedicated <strong>Bilingual Spanish/English Customer Service Representative </strong>to join our team in Columbia, South Carolina. In this long-term contract position, you will play a key role in providing exceptional support and ensuring a positive experience for customers. This role requires strong communication skills, a customer-focused mindset, and the ability to navigate multiple systems effectively.</p><p><br></p><p>Responsibilities:</p><p>• Respond promptly and professionally to customer inquiries, ensuring their needs are met with accuracy and care.</p><p>• Build strong rapport with callers by demonstrating empathy and attentiveness to their concerns.</p><p>• Utilize multiple systems and applications to research, analyze, and resolve customer issues efficiently.</p><p>• Meet performance and quality standards consistently while handling requests and inquiries.</p><p>• Gain knowledge of personal lines insurance principles and the products offered by the company.</p><p>• Collaborate with team members and business partners to deliver a seamless customer experience.</p><p>• Work a consistent schedule, including occasional overtime or Saturday hours, as required.</p><p>• Assist with special requests, additional tasks, and projects as assigned.<strong></strong></p>
<p><strong>HR Generalist – Downtown Los Angeles (Weekly Travel to Sun Valley, CA once a week)</strong></p><p><br></p><p>We are seeking an experienced <strong>HR Generalist </strong>for an immediate opening. This role is <strong>fully onsite in Downtown Los Angeles</strong>, with weekly travel required to a facility in Sun Valley, CA.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with management and employees to address HR issues, provide guidance, and maintain open communication.</li><li>Support recruitment efforts, including interviewing, onboarding, and exit processes for both non-exempt and exempt staff.</li><li>Conduct investigations regarding discrimination, sexual harassment, and employee disputes.</li><li>Develop, maintain, and enforce HR policies and procedures (attendance, corrective actions, discrimination, harassment, etc.).</li><li>Facilitate training sessions on topics such as sexual harassment and discrimination.</li><li>Advise management and employees on employment law and HR best practices.</li><li>Track and administer benefits programs, including 401K and other deductions.</li><li>Generate HR reports to support decision-making and compliance.</li><li>Assist in coaching management on employee relations and performance management.</li><li>Stay current on employment legislation, trends, and HR innovations.</li></ul><p><strong>Qualifications:</strong></p><ul><li>BA/BS in Human Resources, Business Administration, or related field preferred.</li><li>Strong knowledge of HR management, employment law, and labor relations.</li><li>Experience in recruitment, employee relations, and HR compliance.</li><li>Proficient in Microsoft Office; QuickBooks and accounting experience a plus.</li><li>Exceptional interpersonal, communication, and organizational skills.</li><li>Leadership skills: self-starter, influential, and able to make sound decisions.</li><li>Comfortable facilitating training and conducting presentations.</li><li><strong>Bilingual Spanish/English </strong></li></ul>
We are looking for a dedicated and detail-oriented Bilingual Spanish/English Customer Service Representative to join our team in Columbia, South Carolina. This is a long-term contract position that requires excellent communication skills and a customer-focused mindset. In this role, you will interact with clients, manage inquiries, and ensure a seamless customer experience.<br><br>Responsibilities:<br>• Handle customer inquiries and requests promptly, accurately, and professionally to ensure satisfaction.<br>• Build rapport with clients by addressing their needs with empathy and exceeding expectations.<br>• Utilize multiple systems and applications to research, analyze, and resolve customer concerns.<br>• Maintain high performance standards and adhere to quality benchmarks.<br>• Acquire knowledge of personal lines insurance principles and products offered by the company.<br>• Collaborate effectively with team members and business partners to deliver exceptional service.<br>• Manage a 40-hour work schedule, including occasional overtime and weekend shifts.<br>• Assist with special projects and additional tasks as assigned.<br>• Participate in continuous learning to enhance skills and understanding of company processes.
<p>Our client in the South Side of Pittsburgh, PA is hiring for a Bilingual Customer Service Representative for a contract to hire job opportunity. This location has free parking provided and they are also bus accessible! After DAY 1, the position is remote. Must be living in PENNSYLVANIA OR OHIO. Training schedule: 8AM - 4:30PM (Monday - Friday) for first 3 weeks. Permanent schedule would be sometime between 8AM -6PM (Monday - Friday). Pay: $18</p><p><br></p><p>This position is responsible for direct communication with customers, handling customer questions, taking inbound calls, making outbound calls, and taking applications over the phone for the companys programs. Requires an individual who has outstanding customer service skills, the ability to navigate computer systems efficiently and ability to fluently speak multiple languages, including Spanish.</p><p><br></p><p>Essential Duties and Responsibilities: include the following. Other duties may be assigned.</p><p>Perform day-to-day activities of the program under the supervision of the Workforce Director, including:</p><p>• Manages timecard daily by clocking in/out of the timekeeping systems at the beginning/end of shift and for unpaid lunch breaks.</p><p>• Recognizes and respects diversity among coworkers and customers.</p><p>• Maintains regular attendance.</p><p>• Knowledge of company policies, practices, and procedures.</p><p>• Ability to understand and navigate telephone and computer systems to communicate with customers.</p><p>• Complete customer applications using the telephone and determines customer eligibility for relevant programs.</p><p>• Correctly follows workflow process in programs software systems to complete tasks as assigned.</p><p>• Manages difficult or emotional customer situations by using appropriate de-escalation tactics.</p><p>• Responds promptly to customer needs.</p><p>• Adheres to program guidelines and procedures, as established by Dollar Energy.</p><p>• Takes inbound calls from customers, assists customers with questions and resolving problems related to program participation.</p><p>• Maintains and updates customer accounts using the Dollar Energy computer systems.</p><p>• Advises customers of application process for LIHEAP.</p><p>• Recertifies customers in the Customer Assistance Program.</p><p>• Performs data processing and maintenance of customer accounts using the Dollar Energy computer systems.</p><p>• Obtains and reviews income documentation.</p><p>• Required to work on other utility programs if there is a business need.</p><p>• Handles work assignments as assigned by Workforce, or a Subject Matter Expert.</p><p>• Utilizes knowledge base for utility program information and procedures daily.</p><p>• Reviews and acknowledges QA, metric, and coaching communication in a timely manner.</p><p>• Check emails, Teams messages and other standard modes of company communication daily.</p><p>• Meets monthly metrics for Contact Center Specialist level.</p>
We are looking for a dedicated and bilingual Spanish/English Customer Service Worksite Representative to join our dynamic team in Chicago, Illinois. This is a long-term contract position requiring strong communication skills and the ability to provide exceptional service to policyholders. As part of a growing organization with over 100 years of success in the insurance industry, you will play a vital role in ensuring customer satisfaction and operational efficiency.<br><br>Responsibilities:<br>• Assist policyholders by providing accurate information about insurance products and policy statuses.<br>• Respond to inquiries regarding claims services and intake-related issues with professionalism and empathy.<br>• Perform basic technical troubleshooting to support customers with self-service tools.<br>• Facilitate transfers to the sales team to drive revenue growth.<br>• Handle claim intake processes effectively and in accordance with company standards.<br>• Consistently meet or exceed departmental performance metrics, including quality, average handle time, and other KPIs.<br>• Participate in training and mentorship programs to support representatives in entry-level roles.<br>• Collaborate with leadership to identify and support process improvements.<br>• Represent the organization's values, such as empathy, problem-solving, and ownership, during customer interactions.<br>• Adapt to various shifts within operational hours as required.
<p>We are continuously seeking top bilingual Administrative Assistant / Receptionists for local ongoing opportunities around the San Fernando Valley. The ideal candidate is results-oriented & is deeply passionate about growing their career. Bilingual in Spanish is a must. In this role, you will perform various administrative and office support duties, while offering the highest tier customer service to guests/visitors. Please call (805) 496-6443 for immediate consideration and more information. </p>
<p>We are looking for proactive and customer-driven individuals to join our team as a Bilingual <strong>Call Center Representative</strong>! In this role, you will serve as the first point of contact for customers, delivering exceptional service and support while addressing their needs. If you are a strong communicator in both English and Spanish with problem-solving skills, this job may be the perfect fit for you.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Customer Interaction:</strong></li><li>Handle a high volume of inbound and outbound calls professionally and efficiently.</li><li>Answer customer inquiries, provide detailed information, and assist with service-related issues.</li><li>Follow up with customers to ensure their needs and expectations are met.</li><li><strong>Problem Resolution:</strong></li><li>Identify and resolve customer concerns quickly while maintaining a positive customer experience.</li><li>Escalate complex issues to the appropriate department as needed and follow up to ensure resolution.</li><li><strong>Record Management:</strong></li><li>Maintain accurate records of customer interactions, documenting key details in company systems (e.g., Salesforce) </li><li>Ensure compliance with company policies and data security standards in all interactions.</li><li><strong>Meeting Goals:</strong></li><li>Work toward achieving individual and team performance goals, including call resolution time, customer satisfaction scores, and call handling metrics.</li><li>Actively participate in training and development to stay updated on company products, services, and processes.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to join our team in Delray Beach, Florida. In this position, you will play a key role in supporting processes by effectively communicating with customers. </p><p><br></p><p>Responsibilities:</p><p>• Provide exceptional customer support by addressing inquiries and resolving issues with professionalism and courtesy.</p><p>• Manage and organize documents, including electronic files and physical shipments, to maintain accurate records.</p><p>• Schedule follow-ups for customer accounts and initiate appropriate actions to achieve timely resolutions.</p><p>• Adhere to company processes and procedures while meeting time-sensitive commitments.</p><p>• Prioritize tasks effectively to handle multiple responsibilities in a fast-paced setting.</p><p>• Maintain a polite and respectful demeanor, ensuring customer satisfaction and positive interactions.</p><p>• Analyze and interpret business communications to provide informed responses to customer queries.</p><p>• Collaborate with team members to meet organizational goals and improve service delivery.</p>
<p>We are seeking a highly motivated and detail-oriented <strong>Bilingual HR Coordinator</strong> to join our team in Scottsdale, AZ. The ideal candidate must be fluent in both English and Spanish, with exceptional communication and organizational skills. This individual will play a key role in supporting a wide range of human resources functions, ensuring effective employee engagement, compliance, and administrative efficiency. This is a <strong>temp-to-hire position</strong>, providing the opportunity to grow within the organization.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Administer HR-related documentation, including onboarding, benefits enrollment, and policy updates.</li><li>Coordinate and schedule interviews, meetings, and training sessions.</li><li>Act as the point of contact for HR-related inquiries, assisting employees and managers with various workforce needs.</li><li>Maintain employee records and ensure compliance with regulatory requirements.</li><li>Assist in implementing HR programs and initiatives, aligning with company objectives.</li><li>Track and manage timekeeping, attendance, and leave records.</li><li>Support payroll preparation and resolve any discrepancies.</li><li>Facilitate communication between bilingual employees and management, ensuring clarity and understanding in all interactions.</li></ul>
We are looking for a dedicated Bilingual HR Specialist to join our team in Little Rock, Arkansas. In this long-term contract position, you will play a key role in managing human resources processes and ensuring seamless employee experiences. This role requires exceptional bilingual communication skills in Spanish and English, along with expertise in HR administration and employee relations.<br><br>Responsibilities:<br>• Facilitate onboarding processes to ensure new hires are smoothly integrated into the organization.<br>• Manage employee relations by addressing concerns and fostering a positive workplace environment.<br>• Oversee benefits administration, including educating employees on their options and handling enrollment processes.<br>• Utilize Human Resources Information Systems (HRIS) to maintain accurate employee records and streamline HR operations.<br>• Conduct benefit orientation sessions to ensure employees understand available offerings and policies.<br>• Support full-cycle recruiting efforts, including sourcing candidates, conducting interviews, and managing offers.<br>• Ensure compliance with HIPAA regulations by maintaining strict confidentiality and safeguarding sensitive information.<br>• Provide bilingual support in Spanish and English for HR communications and documentation.<br>• Collaborate with various departments to implement HR initiatives that align with organizational goals.
<p>Our client, a small nonprofit organization dedicated to managing a training fund, is seeking a proactive and detail-oriented <strong>Bilingual Administrative Assistant</strong>. This role is vital to ensuring the smooth daily operation of the organization, supporting both administrative and program-related functions. The ideal candidate will possess strong organizational skills, effective communication abilities in both languages, and a commitment to the mission of the organization.</p>
<p><strong>Job Summary:</strong></p><p>We are seeking a <strong>Bilingual Customer Service Representative (English-Spanish)</strong> to provide exceptional service to a diverse customer base. The ideal candidate will be fluent in both English and Spanish and skilled in communicating clearly and professionally across various channels including phone, email, and chat. You will assist customers with inquiries, resolve concerns, and ensure a positive customer experience.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries in <strong>both English and Spanish</strong> via phone, email, chat, or in-person.</li><li>Provide accurate information regarding products, services, billing, and policies.</li><li>Resolve customer complaints efficiently while maintaining a positive and empathetic attitude.</li><li>Document all customer interactions and maintain up-to-date records in our CRM system.</li><li>Escalate complex issues to supervisors or appropriate departments when necessary.</li><li>Adhere to company policies, procedures, and performance standards.</li><li>Maintain a thorough knowledge of company products and services to better assist customers.</li><li>Meet individual and team performance goals such as call resolution time, customer satisfaction, and productivity metrics.</li></ul><p><br></p>
We are looking for a Bilingual Spanish Property Administrative Assistant to join our team in Dorchester, Massachusetts. In this contract role, you will play a key part in managing administrative tasks and ensuring compliance with housing regulations. This position requires excellent organizational skills, a personable attitude, and the ability to handle sensitive information with professionalism.<br><br>Responsibilities:<br>• Conduct income recertifications for residents in compliance with HUD Section 8 regulations.<br>• Schedule and coordinate appointments with residents to ensure timely completion of required processes.<br>• Review income documentation, request additional supporting materials, and verify information as needed.<br>• Utilize RealPage OneSite software to manage records, with transferable knowledge of Yardi systems considered a plus.<br>• Maintain strict confidentiality while interacting with residents, including senior citizens and families.<br>• Provide exceptional customer service by addressing resident inquiries and assisting with their needs.<br>• Organize and manage a high volume of paperwork, both physical and electronic, ensuring accuracy and accessibility.<br>• File, track, and maintain documentation to support compliance and operational requirements.<br>• Answer inbound calls and perform receptionist duties as part of daily administrative responsibilities.<br>• Process work orders and provide assistance to residents and team members as required.
<p>Robert Half is actively seeking a dynamic and bilingual English and Spanish Recruiter to join our team. This role requires proficiency in recruitment processes and the use of Paycom, a payroll and HR software solution, to streamline hiring operations. As a vital member of the recruitment team, you will focus on identifying, evaluating, and onboarding top talent, while bridging English and Spanish-speaking candidates and clients. This position represents an exciting opportunity for networking, growth, and contributing to Robert Half’s mission of delivering excellent recruitment and staffing services.</p>
<p>Robert Half Legal is partnering with a prestigious, high-end, and rapidly growing women-owned personal injury law firm located in Beverly Hills, California. This dynamic firm is seeking a detail-oriented and bilingual (Spanish/English) Pre-Litigation Case Manager to join their dedicated team. This is a contract-to-hire opportunity, offering a path toward a permanent role in a collaborative and professional work environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and manage personal injury pre-litigation cases from start to finish, ensuring clients’ cases progress in a timely and efficient manner.</li><li>Regularly communicate with clients in both Spanish and English, providing updates and addressing concerns with professionalism and empathy.</li><li>Review, organize, and manage case files to ensure all necessary documentation is complete, accurate, and up-to-date.</li><li>Liaise with medical providers, insurance companies, and legal professionals to facilitate case progress.</li><li>Handle client intake, including gathering critical case information and accurately inputting data into the firm’s case management system.</li><li>Draft correspondence, demand letters, and other relevant legal documents as required.</li><li>Maintain a detailed calendar of deadlines and appointments related to case management milestones.</li><li>Support the firm’s attorneys to prepare for settlement negotiations or litigation, as needed.</li></ul><p><br></p>
We are looking for a dedicated and bilingual individual with strong attention to detail to join our credit union team as a Teller in Milwaukee, Wisconsin. In this Contract-to-Permanent position, you will play a vital role in delivering exceptional customer service while managing financial transactions with precision. This opportunity is ideal for someone who thrives in a collaborative environment and is passionate about serving members in the non-profit industry.<br><br>Responsibilities:<br>• Process deposits, withdrawals, loan payments, and other financial transactions with accuracy and efficiency.<br>• Respond to member inquiries and provide tailored solutions to address their financial needs.<br>• Promote credit union products and services to strengthen member relationships and enhance satisfaction.<br>• Ensure compliance with credit union policies while maintaining accurate records of all transactions.<br>• Balance cash drawer daily and promptly resolve any discrepancies.<br>• Deliver outstanding customer service to members, fostering a welcoming and positive environment.<br>• Travel to support other branches as needed, ensuring consistent service delivery.<br>• Assist with scheduling appointments and managing email correspondence effectively.<br>• Handle inbound and outbound calls to address member concerns and provide timely assistance.<br>• Utilize software tools such as Microsoft Excel and Word to complete data entry and order processing tasks.
<p>We are looking for a detail-oriented, bilingual, Spanish speaking, Collections Specialist to join our team in Henrico, Virginia. This Contract to permanent position is ideal for someone with strong communication skills and a background in commercial and consumer collections. The role involves managing past-due real estate and property tax accounts while providing excellent customer service in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Contact clients to address overdue real estate and property tax accounts and arrange payment plans.</p><p>• Monitor and follow up on outstanding balances to ensure timely resolution of payment issues.</p><p>• Utilize call center tools to manage high volumes of customer interactions efficiently.</p><p>• Collaborate with internal teams to investigate and resolve disputes related to billing and collections.</p><p>• Maintain accurate records of all customer communications and payment agreements.</p><p>• Ensure compliance with relevant laws and company policies during collection activities.</p><p>• Provide exceptional customer service while handling sensitive financial matters.</p><p>• Analyze account histories to identify trends and recommend improvements to collection strategies.</p><p>• Respond promptly to customer inquiries regarding account balances and payment terms.</p><p>• Contribute to team goals by meeting or exceeding collection targets.</p>
<p>Robert Half is actively seeking an upbeat and detail-oriented <strong>Bilingual Vietnamese Customer Service Representative</strong> for a temp-to-hire opportunity with our client in Covina, CA. This role will focus on delivering exceptional service, ensuring customer satisfaction, and bridging effective communication between the company and its Vietnamese-speaking clients. If you're a proactive problem solver with strong communication skills, this opportunity could be a great fit!</p><p><strong>Responsibilities:</strong></p><ul><li>Provide friendly and professional customer service while addressing inquiries, concerns, and requests via phone, email, or in person.</li><li>Act as a liaison between clients and internal teams, facilitating clear and concise communication in English and Vietnamese.</li><li>Assist clients with order processing, returns, account updates, and product information.</li><li>Resolve customer complaints promptly and escalate complex issues to appropriate departments for resolution.</li><li>Maintain and update customer records in the company’s CRM system with accuracy.</li><li>Collaborate with cross-functional teams to ensure customer needs are met efficiently.</li><li>Contribute to process improvements to enhance customer service delivery.</li></ul><p><br></p>
We are looking for a dedicated and detail-oriented Bilingual Teller to join our team in Milwaukee, Wisconsin. In this role, you will serve as the first point of contact for members, delivering exceptional customer service and efficiently managing financial transactions. This is a Contract-to-Permanent position within the non-profit sector, offering an opportunity to build meaningful relationships with members while contributing to their financial well-being.<br><br>Responsibilities:<br>• Process deposits, withdrawals, loan payments, and other member transactions with accuracy and efficiency.<br>• Provide personalized assistance to members by addressing account inquiries and offering tailored financial solutions.<br>• Promote the credit union’s products and services to enhance member engagement and satisfaction.<br>• Ensure compliance with credit union policies and procedures while maintaining accurate transaction records.<br>• Balance the cash drawer daily and promptly resolve any discrepancies.<br>• Deliver exceptional service to members, fostering a welcoming and positive environment.<br>• Travel to other branches as needed to provide support and maintain consistent service quality.
