We are looking for a bilingual Business Analyst to support health insurance member communication projects for Annual Enrollment in a long-term contract role. This position focuses on coordinating multilingual materials, reviewing translated content, and partnering with vendors to deliver accurate, high-quality communications on schedule. Based in Eden Prairie, Minnesota, this opportunity is structured as a telecommute role with a 40-hour work week.<br><br>Responsibilities:<br>• Coordinate the preparation, translation, and reproduction of member-facing materials across multiple languages and delivery formats.<br>• Evaluate translated documents for accuracy, consistency, and alignment with communication standards before release.<br>• Support the editing and refinement of enrollment-related content to ensure clarity and quality in each language version.<br>• Partner with external vendors to manage production timelines and maintain strong quality outcomes for translated materials.<br>• Oversee several concurrent assignments while balancing urgent deadlines and rapid turnaround expectations.<br>• Track project progress, organize documentation, and communicate status updates to stakeholders throughout the workflow.<br>• Contribute to Annual Enrollment communication efforts for Medicare-related materials in a fast-paced environment.
We are looking for a bilingual Business Process Analyst to support the development and quality review of translated regulatory, benefit, marketing, and transactional communications for a health insurance environment. This Long-term Contract position is based in Eden Prairie, Minnesota, and is fully remote, with work hours aligned to regular Monday through Friday business operations and a preference for Central Time availability. The person in this role will partner with cross-functional teams and external language vendors to keep projects moving efficiently, maintain quality standards, and help deliver clear, compliant materials in both English and Spanish.<br><br>Responsibilities:<br>• Oversee translation and reproduction requests from intake through final delivery, ensuring timelines, scope, and quality expectations are met across multiple concurrent assignments.<br>• Assess incoming work, determine the appropriate language service approach, and assign projects directly or route them to external translation partners based on need and capacity.<br>• Gather and compare vendor estimates for translation, formatting, audio, and related support services, then recommend the best option by weighing cost, turnaround, and project risk.<br>• Review translated documents and audio outputs against original source content to confirm accuracy, completeness, consistency, and readiness for release.<br>• Coordinate with internal business partners in a fast-moving, cross-functional setting to support regulatory benefit materials, member-facing communications, marketing pieces, and other transactional content.<br>• Track project milestones, follow up on outstanding deliverables, and resolve issues that could affect deadlines, quality, or compliance requirements.<br>• Maintain organized records of requests, approvals, pricing details, and final deliverables to support efficient project execution and reporting.<br>• Provide bilingual support in English and Spanish when evaluating content, clarifying requirements, and communicating with stakeholders or service providers.
<p>We are looking for a Bilingual Production Manager to oversee second-shift manufacturing operations in Glendale Heights, Illinois. This Contract position calls for a hands-on leader who can guide teams in a fast-moving production environment while maintaining strong standards for safety, quality, and output. The role works closely with cross-functional partners to keep production on schedule, resolve operational issues, and support consistent execution across the shift. </p><p>Responsibilities: </p><p>• Direct second-shift production activities to achieve daily goals for volume, product quality, and workplace safety </p><p>• Coach, supervise, and develop operators, line leads, and material handling staff to build an accountable and productive team </p><p>• Partner with Quality, Research and Development, and Planning teams to support accurate batch execution and on-time order completion </p><p>• Track equipment performance during the shift and coordinate maintenance support when issues arise to reduce disruption </p><p>• Uphold company, safety, and regulatory standards across all manufacturing operations and reinforce compliance expectations </p><p>• Verify batch records and related production documents to ensure they are complete, accurate, and ready for review </p><p>• Lead process improvement efforts aimed at increasing throughput, reducing waste, and improving workflow efficiency </p><p>• Support onboarding and cross-training initiatives to strengthen workforce flexibility and readiness </p><p>• Prepare shift updates and key performance metrics for leadership to communicate results, issues, and operational trends</p>
<p>We are looking for a Spanish Bilingual Customer Service Representative to support a non-profit organization through a Contract assignment based in Chicago, Illinois. In this role, you will serve as a key point of contact for members, providing thoughtful assistance over the phone, documenting interactions accurately, and helping callers understand available resources, policies, and required next steps. This position is well suited for a customer service representative with strong call center experience, dependable attendance, and a detail-focused approach to every interaction.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming member calls with patience and a service-minded approach.</p><p>• Record detailed and accurate notes from each interaction while updating information in web-based systems and internal databases.</p><p>• Guide members through policies, procedures, and follow-up actions so they clearly understand what is needed next.</p><p>• Explain documentation expectations and offer practical direction to help members complete requests correctly.</p><p>• Enter orders, service details, and other required information with a high degree of accuracy.</p><p>• Use tools such as SharePoint and Microsoft Office applications to access information, track activity, and support daily operations.</p><p>• Handle a steady volume of calls while maintaining quality standards, confidentiality, and strong attention to detail.</p><p>• Support additional customer service and administrative tasks as needed to meet team and member needs.</p>
<p>We are looking for a Customer Service Representative to join a payments-focused corporate team in Indianapolis, Indiana. This contract opportunity with permanent potential is ideal for someone who communicates clearly, enjoys assisting customers over the phone, and can handle routine service needs with accuracy and professionalism. The person in this role will support customers by resolving account-related concerns, sharing product information, and helping them make informed decisions while meeting call center performance expectations.</p><p><strong>***The shift is Monday - Friday 1pm - 10pm EST***</strong></p><p><strong>MUST BE FLUENT IN SPANISH AND ENGLISH</strong></p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and document service concerns by creating and updating trouble tickets as needed.</p><p>• Provide clear explanations of available products, service features, pricing details, and applicable fees so customers understand their options.</p><p>• Use call center applications and support tools efficiently to access account information, complete service requests, and maintain accurate records.</p><p>• Resolve common customer issues by following established procedures and escalating more complex matters when additional guidance is required.</p><p>• Consistently meet service quality standards, productivity goals, and other call center performance measures.</p><p>• Encourage customers to use online and automated self-service resources when those options best support their needs.</p><p>• Share information about current promotions, enhanced offerings, and upgraded solutions that may benefit the customer.</p><p>• Prepare and communicate rate quotes while promoting prepay solutions when appropriate.</p><p>• Perform additional customer support and administrative tasks as assigned to support daily operations.</p>
We are looking for a Patient Service Representative to support front-end patient access and administrative operations for a healthcare setting. This is a Contract position focused on delivering a detail-oriented patient experience while coordinating registration, scheduling, billing support, and insurance-related activities. The ideal candidate will balance accuracy, discretion, and responsiveness while working closely with patients, providers, and program staff to keep daily workflows organized and compliant.<br><br>Responsibilities:<br>• Welcome patients and visitors courteously while providing service that reflects established patient care and customer support expectations.<br>• Complete patient registration activities accurately, update demographic and account details, and safeguard confidential health information at all times.<br>• Perform financial screening, collect applicable payments, and document transactions correctly within required records and tracking processes.<br>• Prepare and submit billing for assigned providers, review charge activity for accuracy, and follow posting guidelines to keep accounts up to date.<br>• Follow up with providers regarding unresolved encounters or outstanding charges to help prevent delays in claim and billing workflows.<br>• Coordinate with program managers on daily appointment activity, including missed visits, cancellations, and schedule updates.<br>• Place outbound calls to confirm upcoming appointments and support attendance for both new and returning patients.<br>• Verify Medicaid and managed care coverage, assist with eligibility and enrollment steps, and process disenrollment actions when needed.<br>• Maintain reports, logs, and compliance-related data, including meaningful use reporting, and scan supporting documents into patient charts.<br>• Share information about available organizational and community services, schedule follow-up care, and assist with additional departmental projects as assigned by leadership.
We are looking for a bilingual HR Generalist to support employees and leaders across a broad range of human resources activities in Houston, Texas. This Long-term Contract position will focus on day-to-day HR operations, employee support, compliance, and workforce documentation while helping create a consistent and positive employee experience. The role requires someone who can balance administrative accuracy with sound judgment, especially in areas involving employee relations, onboarding, and immigration-related coordination.<br><br>Responsibilities:<br>• Oversee employee status changes throughout the employment lifecycle, including new employee setup, separations, role changes, and internal movement.<br>• Coordinate employment-based visa and immigration activities in partnership with external legal resources, ensuring timely documentation and follow-through.<br>• Monitor HR practices for alignment with applicable federal, state, and local employment requirements as well as immigration rules.<br>• Respond to workplace concerns, support fact-finding efforts, and provide guidance to managers on employee relations matters.<br>• Maintain reliable employee data and produce HR reports using SuccessFactors to support accurate records and informed decision-making.<br>• Contribute to performance review activities, pay-related updates, and broader human resources programs as needed.<br>• Work closely with recruiting teams and business leaders to deliver an organized and welcoming onboarding process.<br>• Identify opportunities to streamline HR workflows and implement more standardized processes across teams.
<p>We are seeking a <strong>Bilingual HR Generalist</strong> to support a diverse and growing workforce. This role will serve as a key partner to employees and leadership, managing core HR functions including employee relations, compliance, onboarding, and <strong>visa/immigration processes</strong>.</p><p>The ideal candidate brings a strong operational mindset, thrives in a fast-paced environment, and leverages systems like <strong>SuccessFactors</strong> to drive consistency, compliance, and data-backed decisions.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as a primary HR point of contact for employees and managers across the organization</li><li>Manage employee lifecycle processes: onboarding, offboarding, promotions, and transfers</li><li>Administer and support visa and immigration processes (e.g., H-1B, TN, OPT, PERM coordination with legal partners)</li><li>Ensure compliance with federal, state, and local employment laws and immigration regulations</li><li>Support employee relations by addressing concerns, conducting investigations, and advising leadership</li><li>Maintain accurate employee records and reporting within SuccessFactors</li><li>Assist with performance management cycles, compensation changes, and HR initiatives</li><li>Partner with recruiting and leadership to ensure smooth hiring and onboarding experiences</li><li>Drive HR process improvements and standardization across teams </li></ul><p><br></p>
<p><strong>Bilingual HR Generalist opportunity just outside of Madison! </strong></p><p><br></p><p>Build strong employee relationships and make a direct impact. One of our long standing clients is seeking a <strong>Bilingual HR Generalist</strong> to support day-to-day human resources operations in a fast-paced, team-oriented environment. This role is ideal for an HR professional who can confidently partner with employees and leadership, communicate effectively in two languages, and help drive core HR processes across the organization. This is a fully onsite opportunity located just outside of Madison. For consideration and more detail, please call Aislynn at 608-716-5643!</p><p><br></p><p><strong><u>Key Responsibilities</u></strong></p><ul><li>Support daily HR operations across employee relations, onboarding, compliance, benefits administration, and policy interpretation.</li><li>Serve as a bilingual resource for employees and managers, providing clear communication and support in both required languages.</li><li>Assist with recruiting, interviewing, onboarding, and new hire orientation processes.</li><li>Respond to employee questions related to HR policies, procedures, benefits, and workplace concerns.</li><li>Maintain accurate employee records and HR documentation while helping ensure compliance with company policies and employment regulations.</li><li>Partner with leadership on performance management, employee engagement, and workplace issue resolution.</li><li>Help coordinate leave administration, training initiatives, and other HR programs as needed.</li><li>Contribute to process improvements and support a positive, collaborative workplace culture.</li></ul><p><br></p>
We are looking for an HR Generalist to support a manufacturing organization in Houston, Texas through a broad range of human resources activities in a hands-on, team-oriented environment. This Long-term Contract position is ideal for someone who enjoys working across multiple HR functions, from employee support and onboarding to compliance and records management. The role offers the opportunity to contribute in a small company setting where adaptability, sound judgment, and strong interpersonal skills are highly valued.<br><br>Responsibilities:<br>• Manage day-to-day human resources operations, serving as a key point of contact for employees and leadership across a variety of HR matters.<br>• Coordinate onboarding and employee documentation processes to ensure new hires are set up effectively and personnel records remain accurate.<br>• Support employee relations by addressing questions, helping resolve workplace concerns, and promoting consistent HR practices throughout the organization.<br>• Administer benefits-related activities and assist employees with enrollment, updates, and general program information.<br>• Maintain HRIS data and oversee HR administrative records to support reporting, compliance, and overall data accuracy.<br>• Review timesheets and timekeeping details, making necessary adjustments and partnering with internal teams on payroll-related activities, including Paychex support as needed.<br>• Help monitor adherence to labor regulations, company policies, and employment requirements within a compliance-focused environment.<br>• Contribute across the full employee lifecycle, providing support in areas such as hiring coordination, documentation, policy communication, and general HR administration.
<p>We are seeking a <strong>Bilingual Craft Recruiter</strong> to support rapid growth across our commercial construction projects. This role is responsible for sourcing, attracting, and onboarding skilled craft labor (e.g., electricians, carpenters, concrete workers, HVAC technicians) while ensuring a best-in-class candidate experience.</p><p>This position plays a critical role in keeping projects staffed, timelines on track, and field teams operating at full capacity.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead full-cycle recruiting for high-volume craft roles across multiple job sites</li><li>Build and maintain strong pipelines of skilled trades through community outreach, referrals, job boards, and partnerships</li><li>Conduct bilingual (English/Spanish) interviews, screenings, and onboarding coordination</li><li>Partner closely with project managers and field leadership to understand workforce needs and timelines</li><li>Track recruiting activity, candidate flow, and hiring metrics within SuccessFactors</li><li>Coordinate hiring events, job fairs, and workforce initiatives targeting skilled labor markets</li><li>Ensure compliance with employment laws, safety standards, and company hiring practices</li><li>Improve time-to-fill and quality-of-hire through data-driven recruiting strategies</li></ul><p><br></p>
We are looking for a bilingual recruiting specialist to support hiring for skilled craft talent in Houston, Texas. This Long-term Contract position focuses on delivering full-cycle recruitment for high-volume field roles while building strong relationships with candidates, hiring leaders, and community partners. The ideal candidate brings a strong understanding of trades hiring, communicates effectively in English and Spanish, and uses data and recruiting systems to keep hiring efforts organized and efficient.<br><br>Responsibilities:<br>• Manage end-to-end hiring activities for a large volume of craft and skilled trades positions across multiple project locations.<br>• Develop reliable candidate pipelines through outreach efforts, employee referrals, online sourcing channels, and partnerships within local workforce communities.<br>• Conduct interviews and pre-screening conversations in both English and Spanish, and support candidates through hiring and onboarding steps.<br>• Collaborate with project managers and field supervisors to align recruiting plans with staffing priorities, project schedules, and labor demands.<br>• Maintain accurate records of recruiting progress, applicant movement, and hiring results within SuccessFactors.<br>• Organize and participate in hiring events, job fairs, and community-based initiatives aimed at attracting experienced skilled labor.<br>• Uphold hiring practices that meet employment regulations, company policies, and job site safety expectations.<br>• Use recruiting data and performance trends to strengthen hiring speed, improve candidate quality, and support workforce planning decisions.
<p>We are looking for a Bilingual Chinese Administrative Assistant to support office functions and facilitate communication with Chinese-speaking clients, vendors, or employees. The Bilingual Chinese Admin will handle administrative tasks such as scheduling, document management, correspondence, and data entry. This role requires fluency in English and Chinese and the ability to maintain professionalism and confidentiality.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Support daily office and administrative operations</li><li>Communicate with Chinese-speaking stakeholders</li><li>Translate written and verbal communications when needed</li><li>Maintain calendars, records, and departmental files</li><li>Prepare reports, forms, and internal documents</li><li>Assist with meeting coordination and office logistics</li></ul>
We are looking for a bilingual Bookkeeper to support daily financial and administrative operations for a member-focused benefits organization in California. This contract-to-permanent position is ideal for someone who is comfortable balancing accurate recordkeeping, office support, and direct member interaction in both Spanish and English. The role requires strong attention to detail, sound judgment when resolving discrepancies, and a thoughtful approach to assisting members with benefit-related questions. This is an onsite opportunity with long-term potential.<br><br>Responsibilities:<br>• Enter and maintain high volumes of financial and member-related information with a strong focus on accuracy and timeliness.<br>• Review records carefully, identify inconsistencies, and take appropriate steps to correct or escalate issues.<br>• Assist with routine bookkeeping tasks, including support for accounts payable, accounts receivable, and related financial documentation.<br>• Perform general office and clerical duties to help keep daily operations organized and efficient.<br>• Communicate clearly with members in both Spanish and English, whether assisting visitors in person or responding to questions.<br>• Explain benefit offerings and plan guidelines in a way that is clear, thorough, and easy for members to understand.<br>• Provide courteous front-line customer service while helping members navigate requests and documentation needs.<br>• Work closely with the current team during the training period to ensure a smooth transition of responsibilities.
<p><strong>About the Organization:</strong></p><p> Our client is a mission-driven nonprofit dedicated to empowering underserved communities and providing critical resources. They are seeking a compassionate and proactive <strong>Bilingual Spanish Customer Success Specialist</strong> to join their team and make a meaningful impact.</p><p><strong>Role Overview:</strong></p><p> The Customer Success Specialist serves as a trusted resource for clients, guiding them through programs and services while ensuring a positive, impactful experience. This role is ideal for someone passionate about helping others, with strong communication skills in both English and Spanish, and a desire to contribute to meaningful work in a nonprofit setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Build strong relationships with clients and community members to support engagement and success.</li><li>Guide clients through programs and services, ensuring they have the resources they need.</li><li>Address client inquiries, concerns, and feedback promptly and empathetically.</li><li>Monitor client satisfaction and engagement, identifying opportunities to improve outcomes.</li><li>Maintain accurate records in CRM or database systems to track interactions and outcomes.</li><li>Collaborate with internal teams to resolve issues and implement client-focused solutions.</li><li>Contribute to process improvements to enhance client experiences and organizational impact.</li></ul><p><br></p>
<p><strong><u>Spanish Bilingual Talent Acquisition Coordinator</u></strong></p><p>As the Recruitment Coordinator you will play a critical role in creating a flawless candidate experience ensuring that each step of the recruitment process, from initial interview scheduling to onboarding, is smooth and engaging for candidates. Serves as an essential point of contact and a brand ambassador for the company. The coordinator provides high-volume, accurate support for talent specialists and serve as an essential partner to hiring managers and HR partners.</p><p><br></p><p><strong>What Will You Do?</strong></p><ul><li>Accurately and timely orchestrate candidate interviews, welcome candidates on-site, schedule strategy meetings, candidate assessments, and travel to ensure an exceptional candidate experience. Demonstrate flexibility and consideration when scheduling interviews, effectively balancing the needs of the candidate with the schedules of the interview team.</li><li>Initiate pre-employment screening and new hire paperwork, complete E-Verify and I-9 processes, facilitate new employee first impressions to deliver a great first-day experience.</li><li>Act as a responsive point of contact for candidate inquiries through various communication channels, ensuring a positive experience and welcoming environment.</li><li>Assign job requisitions to talent acquisition specialists according to assignments and workloads.</li><li>Oversee the tracking and processing of employee referral payments, ensuring timely disbursement and adherence to company policies for a smooth employee referral experience.</li><li>Track and support management of relationships with temporary and direct hire agencies. employment screening, and other vendors keeping a current and approved vendor list. Manage and track department expenses and invoicing.</li><li>Exercise financial awareness when organizing remote interviews and other recruitment-related activities. Effectively coordinate with cost center owners to manage recruitment expenses.</li><li>Serve as a go-to expert for onboarding processes and applicant tracking tools, providing guidance and support to the team.</li><li>Handle other event, administrative and reporting responsibilities such as intern program support, career fair registrations and logistics as needed to support the talent acquisition team.</li><li>Collaborate with hiring managers, recruiters, HR business partners, and company leaders to ensure seamless recruitment operations.</li></ul><p><strong> </strong></p><p><br></p><p><br></p><p><br></p>
<p>The HR & Payroll Assistant Bilingual English and Spanish supports day-to-day human resources and payroll operations, ensuring accurate processing, compliance, and a positive employee experience. This role partners closely with HR leadership and payroll to assist with recruitment coordination, employee onboarding and offboarding, benefits administration, and multi-state payroll processing. The ideal candidate is detail-oriented, highly organized, bilingual in English and Spanish, and must be experienced with ADP Workforce Now.</p><p><br></p><p><strong>Key Responsibilities for the </strong>The HR & Payroll Assistant Bilingual English and Spanish</p><p><strong>Payroll & HR Operations</strong></p><ul><li>Assist with <strong>bi-weekly and/or semi-monthly payroll processing</strong> using <strong>ADP Workforce Now (WFN)</strong>, including multi-state payroll compliance.</li><li>Maintain accurate payroll records, employee data, garnishments, deductions, and timekeeping entries.</li><li>Support payroll audits and ensure compliance with federal, state, and local regulations.</li><li>Respond to employee inquiries regarding payroll, deductions, and pay discrepancies.</li></ul><p><strong>Benefits & Open Enrollment</strong></p><ul><li>Assist with <strong>benefits administration</strong>, including new hire enrollments, qualifying life events, and terminations.</li><li>Support <strong>annual open enrollment</strong>, including employee communication, data entry, and coordination with benefits providers.</li><li>Maintain benefits records and ensure accuracy in HRIS systems.</li></ul><p><strong>Recruiting & Onboarding Support</strong></p><ul><li><strong>Coordinate interviews</strong> with hiring managers and candidates, including scheduling and follow-up communication.</li><li>Assist with job postings, applicant tracking, and candidate correspondence.</li><li>Support onboarding processes, including new hire orientation, system access, and document collection.</li></ul><p><strong>Compliance & Employee Documentation</strong></p><ul><li>Ensure <strong>employment document compliance</strong>, including <strong>I-9s, E-Verify, personnel files, and record retention</strong>.</li><li>Coordinate and track <strong>background checks and drug testing</strong> for pre-employment and as required.</li><li>Maintain confidential employee records in compliance with company policy and employment laws.</li></ul><p><strong>General HR Support</strong></p><ul><li>Assist with employee relations matters by preparing documentation and reports as needed.</li><li>Support HR projects, audits, reporting, and process improvements.</li><li>Perform additional HR-related duties as assigned, including training coordination, policy administration, and internal communications.</li></ul><p><br></p><p><br></p><p><br></p>
<p>About the Company</p><p>We’re partnering with a well-established Property & Casualty (P&C) insurance business in San Antonio that operates with a true small-business, family-style culture. This team values trust, consistency, and collaboration—and they’re excited to add a Senior Accountant who can take ownership of core accounting functions while contributing to process improvements and modernization efforts. This role has a clear path to progress into the Accounting Manager role. </p><p><br></p><p>This is an excellent opportunity for someone who enjoys hands-on, end-to-end accounting, has experience in regulated environments, and wants their ideas to be heard and implemented.</p><p><br></p><p>The Senior Accountant will play a key role in managing the full accounting cycle, supporting financial reporting and compliance, and partnering closely with leadership. This role offers strong visibility into the business and the opportunity to make a meaningful impact.</p><p><br></p><p>Key Responsibilities</p><ul><li>Own month-end close (MEC) and full-cycle accounting processes</li><li>Prepare and review financial statements and management reports</li><li>Manage accounts payable and accounts receivable activities</li><li>Perform account reconciliations and variance analysis</li><li>Support budgeting, forecasting, and financial analysis</li><li>Assist with audits and regulatory examinations</li><li>Support statutory reporting and NAIC filings</li><li>Work within multi-state insurance accounting requirements</li><li>Identify and implement opportunities to streamline, automate, and improve accounting processes</li></ul>