<ul><li>Design, configure, and administer <strong>PLM environments</strong> and associated data structures.</li><li>Develop and maintain <strong>architecture standards</strong> across CAD and product development systems.</li><li>Build <strong>automation scripts</strong> and internal tooling to reduce manual effort and improve efficiency.</li><li>Manage and maintain <strong>product data, engineering documentation, and bills of materials (BOMs)</strong>.</li><li>Create and refine <strong>workflows</strong> supporting configuration management and change control.</li><li>Integrate CAD, PLM, and other engineering systems using <strong>APIs and automation pipelines</strong>.</li><li>Partner with cross‑functional teams to ensure alignment on system requirements and engineering standards.</li><li>Provide <strong>technical leadership</strong>, guidance, and best practices for CAD/PLM usage.</li><li>Monitor system performance, troubleshoot issues, and ensure high reliability and data integrity.</li><li>Maintain clear, detailed <strong>documentation</strong> for processes, tools, and system configurations.</li></ul>
<p>We are seeking an experienced <strong>Application Support Analyst</strong> to support and maintain our county’s public safety dispatch and operations systems. The core platform is already implemented, and this role will serve as the dedicated internal resource responsible for ongoing system support, optimization, and integration work across police, fire, EMS, and the communications center.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Serve as the primary internal owner of the public safety application platform (CAD or similar).</li><li>Provide day‑to‑day application support, troubleshooting, and system analysis.</li><li>Monitor and maintain backend data feeds, interfaces, and integrations across multiple agencies.</li><li>Support configuration, enhancements, upgrades, and new service connections as the platform evolves.</li><li>Work closely with dispatchers, call‑takers, and communications center leadership to understand workflows and translate operational needs into technical requirements.</li><li>Collaborate with IT teams and external vendors to resolve issues and ensure system stability and performance.</li></ul><p><br></p>