Add your latest resume to match with open positions.
4 results for Member Services Representative in Alexandria, VA
- Washington, DC
- remote
- Temporary / Contract
- 19 - 22 USD / Hourly
- We are looking for a Customer Service Representative to support a non-profit organization in Washington, District of Columbia. This Long-term Contract position focuses on delivering responsive service, maintaining accurate account records, and assisting with case-related follow-up. The ideal candidate brings strong communication skills, comfort handling inbound and outbound customer interactions, and the ability to manage administrative support tasks with accuracy and professionalism.<br><br>Responsibilities:<br>• Review incoming requests and open service cases to process account changes accurately and efficiently.<br>• Investigate returned mail related to payments and tax documentation, then update records and take appropriate follow-up actions.<br>• Provide courteous support through phone-based customer interactions, addressing questions and guiding individuals to the right resolution.<br>• Enter and maintain customer information in internal systems to ensure records remain current and complete.<br>• Assist with outbound outreach when additional details or confirmation are needed to move cases forward.<br>• Support manager-assigned projects and contribute to operational tasks that improve service delivery and case handling.
- 2026-06-11T00:00:00Z
- Rockville, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p>Responsibilities</p><p>• Respond to customer inquiries via phone, email, and chat</p><p>• Resolve issues and document outcomes in CRM systems</p><p>• Escalate complex issues to internal teams</p><p>• Identify service trends and improvement opportunities</p><p><br></p>
- 2026-06-09T00:00:00Z
- Silver Spring, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>
- 2026-06-09T00:00:00Z
- Rockville, MD
- onsite
- Temporary / Contract
- 22 - 26 USD / Hourly
- <p>We are seeking a Customer Support Specialist to provide exceptional service to customers by handling inquiries, resolving issues, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Resolve issues and document outcomes in CRM systems</li><li>Escalate complex issues to internal teams</li><li>Identify service trends and improvement opportunities</li></ul><p><br></p>
- 2026-06-09T00:00:00Z