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3 results for It Support Analyst in Albuquerque, NM

Clinical Application Support Specialist

Albuquerque, NM
onsite
Contract / Temporary to Hire
33.25 - 38.5 USD / Hourly
We are looking for a dedicated Clinical Application Support Specialist to serve as the vital link between clinical operations and technology. In this role, you will support, implement, and optimize clinical software systems to ensure that healthcare professionals have the tools they need to deliver safe, efficient, and high-quality care. This is a contract position based in Albuquerque, New Mexico, offering the opportunity to collaborate with clinicians, IT teams, and vendors in a dynamic healthcare environment. Responsibilities: • Troubleshoot and resolve complex issues related to clinical software systems and workflows. • Provide training to clinicians and staff on effective use of clinical applications. • Analyze current workflows and recommend enhancements to improve efficiency and accuracy. • Support provider documentation, dictation, and transcription processes to ensure seamless operations. • Conduct audits to verify data accuracy and ensure compliance with organizational standards. • Maintain up-to-date documentation and create training materials for clinical systems. • Collaborate with IT teams and software vendors to address issues, implement upgrades, and enhance system features. • Communicate system updates, planned downtimes, and resolutions to staff and leadership. • Offer onsite support through regular travel to healthcare facilities. • Participate in a 24/7 on-call rotation to provide timely assistance as needed.
2026-04-17T00:00:00Z

Cyber Security Analyst

Albuquerque, NM
onsite
Contract / Temporary to Hire
0 - 0 USD / Yearly
We are looking for a skilled Cyber Security Analyst to join our team in Albuquerque, New Mexico. In this contract-to-permanent position, you will play a vital role in safeguarding the organization’s information systems and data against cyber threats. This role is ideal for a detail-oriented individual ready to contribute to a highly regulated financial environment and ensure compliance with security standards. Responsibilities:• Monitor and respond to security alerts from various tools and systems, ensuring threats are identified and mitigated promptly.• Investigate cybersecurity incidents, including phishing attempts, malware infections, unauthorized access, and potential data breaches.• Conduct comprehensive vulnerability assessments and support remediation activities across applications, endpoints, and infrastructure.• Assist in maintaining compliance with industry regulations and frameworks such as ISO 27001 and other relevant standards.• Perform log analysis and engage in proactive threat hunting to detect unusual activity and emerging risks.• Collaborate with internal teams such as IT, Risk, and Compliance to ensure the effectiveness of security controls and documentation.• Develop and maintain incident response plans, playbooks, and standard operating procedures to streamline security operations.• Support security awareness initiatives, including training programs and phishing simulations.• Stay updated on new cyber threats and best practices to strengthen the organization’s security posture.Other duties as needed
2026-04-15T00:00:00Z

Manager of Application Support

Albuquerque, NM
onsite
Permanent
0 - 0 USD / Yearly
We are looking for an experienced Manager of Application Support to lead and enhance our application support team in Albuquerque, New Mexico. In this role, you will oversee the performance and development of the team, ensuring the delivery of high-quality support for critical systems. With a focus on leadership, technical expertise, and operational excellence, you will play a key role in aligning IT services with organizational goals. Responsibilities: • Oversee the development and management of the department's budget, ensuring resources are allocated effectively. • Provide mentorship and guidance to team members, conducting regular performance reviews to foster growth and accountability. • Lead the administration and coordination of team activities, ensuring adherence to performance goals and departmental budgets. • Monitor project timelines, resources, and budgets to ensure alignment with organizational objectives. • Communicate IT updates and project progress to relevant governance groups and stakeholders. • Establish and maintain service level agreements (SLAs) for production systems to meet IT standards and customer expectations. • Define leadership responsibilities for projects involving clinical or financial management systems. • Collaborate with vendors to manage contracts and ensure timely delivery of services. • Prioritize and resolve incidents effectively, leveraging tools such as ServiceNow for issue tracking and management.
2026-04-03T00:00:00Z