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53 results for Help Desk Support Manager in Akron, OH

Service Delivery Manager
  • Cleveland, OH
  • onsite
  • Permanent
  • 130000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a skilled Service Delivery Manager to act as a strategic liaison in Cleveland, Ohio. This role involves ensuring the alignment of technology solutions with business objectives, while fostering collaboration across local and global teams. The ideal candidate will play a critical role in driving IT strategies that support operational priorities and enhance service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships to understand and align IT solutions with their business needs.</p><p>• Oversee the delivery of IT projects and services, ensuring quality, compliance, and alignment with organizational objectives.</p><p>• Coordinate resources within a matrix structure, managing both local and global teams to achieve service delivery goals.</p><p>• Actively participate in site-specific activities to ensure the successful implementation of technology solutions.</p><p>• Drive IT strategies that support operational priorities and enhance business processes.</p><p>• Ensure adherence to governance, compliance, and security standards across all IT services.</p><p>• Provide support for tools such as Cisco Webex Meetings, Azure Active Directory, and Intune.</p><p>• Monitor and manage service levels to ensure consistent and effective delivery.</p><p>• Collaborate with cross-functional teams to design and implement innovative IT solutions.</p><p>• Utilize ITIL methodologies to optimize service delivery processes and improve efficiency.</p>
  • 2025-10-21T19:05:18Z
IT Technician
  • Mentor, OH
  • onsite
  • Permanent
  • 55000.00 - 75000.00 USD / Yearly
  • We are looking for an IT Technician to join our team in Mentor, Ohio, within the financial services industry. The ideal candidate will play a key role in ensuring the smooth operation of IT systems and providing technical support to end users. This position requires a proactive approach to troubleshooting and maintaining IT infrastructure, as well as collaborating with internal teams and external vendors.<br><br>Responsibilities:<br>• Provide technical support for financial applications, including troubleshooting and resolving issues with platforms such as Symitar and Synergy.<br>• Handle onboarding and offboarding processes for users, including hardware setup, account creation, and access configuration.<br>• Manage and resolve help desk tickets, documenting all actions and solutions accurately within the system.<br>• Maintain and update IT documentation, including system settings, troubleshooting procedures, and asset records.<br>• Diagnose and resolve basic network issues, such as Wi-Fi connectivity and LAN/WAN problems.<br>• Oversee IT hardware inventory, coordinating the deployment and recovery of assets as needed.<br>• Work closely with vendors to address technical challenges and escalate issues appropriately.<br>• Participate in IT projects, contributing to the implementation and upgrades of systems.<br>• Educate employees on IT policies, tools, and best practices to enhance their technical proficiency.
  • 2025-11-19T20:58:58Z
Systems Engineer
  • Elyria, OH
  • onsite
  • Contract / Temporary to Hire
  • 39.59 - 45.84 USD / Hourly
  • We are looking for a skilled Systems Engineer to join our team in Elyria, Ohio. This contract-to-permanent position involves managing and maintaining IT infrastructure, ensuring its reliability, security, and performance. The successful candidate will contribute to both daily operations and long-term IT strategies while supporting the organization’s technical needs and goals.<br><br>Responsibilities:<br>• Oversee and maintain IT infrastructure, including servers, networks, storage systems, virtualization, and cloud-based services, to ensure optimal performance and uptime.<br>• Perform routine administrative tasks such as managing user permissions, configuring servers, monitoring systems, and updating network settings.<br>• Collaborate with IT leadership to develop and implement long-term strategies for infrastructure improvements and standardization.<br>• Enhance infrastructure security by applying updates, managing security tools, and training users on cybersecurity best practices.<br>• Provide support for help desk operations and participate in the on-call rotation to address technical issues promptly.<br>• Configure, test, and troubleshoot backup systems and disaster recovery solutions to ensure business continuity.<br>• Plan and execute IT projects, including upgrades, migrations, and new system implementations.<br>• Conduct user training sessions and recommend improvements to existing systems and processes.<br>• Manage IT budgets, research emerging technologies, procure equipment and software, and maintain detailed inventories of hardware and software assets.<br>• Support environmental management initiatives and perform additional duties as assigned.
  • 2025-11-17T19:48:45Z
Field Applications Engineer
  • Middlefield, OH
  • remote
  • Contract / Temporary to Hire
  • 52.25 - 60.50 USD / Hourly
  • We are looking for a skilled Field Applications Engineer to join our team in Middlefield, Ohio. In this Contract-to-permanent position, you will act as a key technical liaison between customers and internal teams, ensuring our products align with customer needs and deliver exceptional value. This role offers a dynamic work environment with opportunities to contribute to technical solutions, product development, and customer satisfaction.<br><br>Responsibilities:<br>• Provide expert technical support and tailored product recommendations to meet customer application requirements.<br>• Translate customer needs into detailed technical specifications to guide product selection and development.<br>• Collaborate with Sales Engineers and Product Managers to create impactful presentations, technical documentation, and accurate quotes.<br>• Lead and manage new customer projects, ensuring timely and precise delivery of solutions.<br>• Represent the company at customer meetings, industry events, and trade shows, requiring 15–20% travel.<br>• Support the introduction of new products and identify market trends to enhance existing product offerings.<br>• Develop tools, resources, and training materials to optimize sales and quoting processes.<br>• Gather and analyze customer feedback to drive improvements in product design and functionality.
  • 2025-10-23T21:58:43Z
Software Engineering Manager
  • Greater Cleveland, OH
  • onsite
  • Permanent
  • 140000.00 - 160000.00 USD / Yearly
  • <p>We are looking for a dedicated Software Engineering Manager to oversee the development of embedded software for digital power control systems in Greater Cleveland, Ohio. This role requires a strong technical background combined with leadership skills to guide a team of engineers in delivering high-quality solutions. The ideal candidate will collaborate across departments to ensure seamless integration of software and hardware, driving innovation in real-time embedded systems.</p><p><br></p><p>Responsibilities:</p><p>• Lead the creation and implementation of embedded software for digital power control systems, ensuring high power output in DC and AC formats.</p><p>• Design and develop firmware for real-time control using MCUs, DSPs, or FPGAs, leveraging C/C++ or similar low-level programming languages.</p><p>• Supervise and mentor a team of engineers, conducting code reviews, providing technical guidance, and evaluating performance.</p><p>• Collaborate with hardware, systems, and product teams to establish software requirements and interface specifications.</p><p>• Promote best practices in embedded software development, including version control, unit testing, and comprehensive documentation.</p><p>• Manage the entire software development lifecycle, from initial concept through production and ongoing support.</p><p>• Debug and troubleshoot complex embedded systems in laboratory settings to ensure optimal functionality.</p><p>• Travel occasionally, up to 10%, for project-related needs or collaboration.</p><p>• Stay updated on advancements in embedded systems and integrate innovative solutions into projects.</p>
  • 2025-10-21T19:08:47Z
Receptionist
  • Medina, OH
  • onsite
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>We are seeking a detail-oriented and personable Receptionist to serve as the first point of contact for visitors and callers at our Medina, Ohio office. This long-term contract position is ideal for candidates who are interested in contributing to a welcoming and well-organized office environment, with opportunities for advancement based on performance.</p><p>Key Responsibilities:</p><ul><li>Greet and assist visitors, clients, and guests, ensuring they are directed appropriately.</li><li>Answer and manage a multi-line phone system, routing calls to relevant departments or team members.</li><li>Maintain a clean, organized reception area that consistently reflects a professional image.</li><li>Adhere to security protocols, including logging visitors and issuing badges when required.</li><li>Receive, sort, and distribute mail, packages, and other deliveries efficiently.</li><li>Coordinate scheduling, setup, and maintenance of conference rooms, ensuring cleanliness and readiness.</li><li>Provide administrative support to accounts payable and receivable teams, such as reviewing statements and managing documentation.</li><li>Collaborate with department leaders to stay informed of staff availability and communicate updates effectively.</li><li>Manage returned checks by updating tracking logs, contacting vendors, and overseeing re-sending procedures.</li></ul>
  • 2025-11-13T21:04:09Z
Customer Service Representative
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 22.80 - 26.40 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This role combines customer engagement and inside sales responsibilities, focusing on account management and order entry tasks. As a Contract to permanent position, this opportunity offers the potential for long-term growth in a collaborative and detail-oriented environment.<br><br>Responsibilities:<br>• Manage and maintain existing customer accounts, ensuring satisfaction and prompt resolution of any issues.<br>• Develop new business relationships by identifying potential clients and presenting tailored solutions.<br>• Process and track customer orders with accuracy and efficiency to meet delivery timelines.<br>• Communicate effectively with customers through phone, email, and other channels to provide exceptional service.<br>• Collaborate with internal teams to address customer needs and achieve business goals.<br>• Utilize Microsoft Office and company-specific systems to maintain records and generate reports.<br>• Assist customers with technical inquiries related to water testing and treatment services.<br>• Conduct follow-ups with clients to ensure ongoing satisfaction and address any additional requirements.<br>• Participate in team meetings and contribute ideas for improving sales strategies and customer service processes.
  • 2025-10-29T15:44:34Z
Network Communications Engineer II
  • Bedford, OH
  • onsite
  • Permanent
  • 75000.00 - 85000.00 USD / Yearly
  • We are looking for a skilled Network Communications Engineer II to join our team in Bedford, Ohio. In this role, you will apply your technical expertise to design, manage, and troubleshoot network infrastructure, ensuring seamless connectivity and efficient communication across systems. This position offers the opportunity to work on cutting-edge technology and collaborate with professionals to optimize network performance.<br><br>Responsibilities:<br>• Design, implement, and maintain secure and efficient network infrastructures.<br>• Configure and manage Cisco routers, switches, and wireless systems to support organizational needs.<br>• Monitor and troubleshoot Palo Alto Networks firewalls to ensure optimal security and performance.<br>• Collaborate with cross-functional teams to address network challenges and deliver user-friendly solutions.<br>• Apply knowledge of VLANs, subnetting, and VoIP to enhance network functionality.<br>• Oversee the operation and control of telecommunications systems, ensuring reliability and scalability.<br>• Provide technical expertise to support data center infrastructure projects.<br>• Conduct periodic network assessments to identify areas for improvement and implement upgrades.<br>• Travel occasionally, up to 20%, to support network deployments and maintenance at various locations.
  • 2025-11-19T21:29:02Z
Account Manager
  • Norton, OH
  • onsite
  • Temporary
  • 17.00 - 20.00 USD / Hourly
  • <p><strong>Position Overview:</strong></p><p>Robert Half is seeking an experienced <strong>Account Manager</strong> to join our client’s team on a <strong>long-term contract basis</strong> located in Norton, Ohio. In this role, the Account Manager will manage a portfolio of customer accounts, ensuring the seamless <strong>coordination and scheduling</strong> of services and inspections. Success in this role requires <strong>exceptional organizational skills</strong>, <strong>strong communication abilities</strong>, and a proactive approach to delivering a positive customer experience.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Coordination and Scheduling:</strong> Organize service appointments and inspections for assigned customer accounts, ensuring timely delivery.</li><li><strong>Customer Service:</strong> Manage high volumes of inbound calls, providing professional and efficient responses to customer inquiries.</li><li><strong>Cross-Departmental Collaboration:</strong> Work closely with internal teams such as service, payroll, accounts payable, and accounts receivable to align processes and ensure a smooth workflow.</li><li><strong>Data Management:</strong> Maintain accurate and up-to-date tracking reports utilizing Excel daily.</li><li><strong>Client Relationship Management:</strong> Build and maintain strong relationships with customers, ensuring satisfaction and long-term account performance.</li><li><strong>Progress Monitoring:</strong> Track the status of services and inspections, communicate updates to customers, and relay relevant information to internal teams.</li><li><strong>Operational Support:</strong> Address outstanding tasks, resolve customer or process-related issues efficiently, and support broader department operations.</li><li><strong>Team Growth Adaptation:</strong> Assist in scaling workloads and operations to accommodate increased customer demands.</li><li><strong>Reporting and Documentation:</strong> Prepare necessary reports and documentation for account reviews and audits as required.</li><li><strong>Performance Strategy:</strong> Participate in team meetings with supervisors and managers, presenting insights and strategies to improve account processes and performance.</li></ul>
  • 2025-11-06T21:23:55Z
Sr. Software Engineer
  • Westlake, OH
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • We are looking for a Senior Software Engineer to lead the development and deployment of enterprise-level software solutions. This role focuses on delivering high-quality, secure, and efficient systems while ensuring their ongoing maintenance and optimization. The ideal candidate will also provide strategic technical guidance to senior leadership, evaluate emerging technologies, and foster innovation within the team.<br><br>Responsibilities:<br>• Oversee code deployments across multiple product teams, including cloud-based, mobile, and on-premise applications.<br>• Manage the release repository and maintain documentation for build and release procedures.<br>• Plan and execute release governance, risk assessments, milestone tracking, and production readiness reviews.<br>• Provide strategic technical advice to senior management regarding long-term systems planning and the adoption of new hardware and software.<br>• Conduct research on emerging technologies to enhance security, improve operations, and streamline deployment processes.<br>• Lead and guide both local and offshore teams to deliver technical support and maintain operational effectiveness.<br>• Develop and enforce policies and procedures to ensure the quality and security of application development and system administration.<br>• Collaborate with business units and technology vendors to implement and support technology solutions that meet organizational needs.<br>• Identify opportunities for operational improvements through the use of advanced technologies.<br>• Perform additional duties as assigned to support the organization's objectives.
  • 2025-10-27T17:34:00Z
Accounting Manager
  • Boardman, OH
  • onsite
  • Temporary
  • 43.54 - 50.41 USD / Hourly
  • We are looking for an experienced Accounting Manager to join our team in Boardman, Ohio, on a contract basis. In this role, you will oversee critical accounting operations, manage transactional workflows, and ensure compliance with regulatory requirements. This position is ideal for someone who thrives in a results-driven environment and enjoys implementing process improvements to enhance efficiency.<br><br>Responsibilities:<br>• Supervise key accounting functions such as accounts payable, accounts receivable, billing, and surplus lines tax filing.<br>• Oversee and ensure the timely completion of month-end close activities.<br>• Identify opportunities for process improvements and implement system optimizations to streamline workflows.<br>• Monitor and maintain accounting systems while providing operational insights.<br>• Lead and mentor a team of accounting professionals to foster growth and high performance.<br>• Ensure adherence to tax laws and regulatory compliance requirements.<br>• Collaborate with stakeholders to enhance reporting accuracy and financial operations.<br>• Develop and implement consistent controls and procedures to maintain operational integrity.<br>• Prepare and review account reconciliations, journal entries, and financial statements.<br>• Support audits by facilitating financial statement reviews and ensuring all documentation is accurate.
  • 2025-10-28T16:54:21Z
Accounting Manager- FTEP
  • Cleveland, OH
  • onsite
  • Permanent
  • 85000.00 - 110000.00 USD / Yearly
  • <p>Are you an <strong>experienced Accounting Manager</strong> looking for variety, challenge, and the opportunity to make an impact across multiple organizations, without sacrificing the stability of full-time employment?</p><p><br></p><p>We’re expanding our<strong> Full-Time Professionals/FTEP Team</strong> and looking for talented finance professionals to join us as <strong>full-time employees</strong>. You’ll be a key part of our project delivery group, supporting clients through periods of transition, system implementations, audit readiness, and process improvement initiatives.</p><p><br></p><p>As a full-time team member, you’ll enjoy:</p><ul><li><strong>Permanent employment</strong> with a steady salary and full benefits</li><li><strong>Exposure to leading organizations</strong>, primarily in the manufacturing sector</li><li>Opportunities to <strong>work with ERP systems</strong> such as <strong>SAP, Oracle, and NetSuite</strong></li><li><strong>Variety and growth: </strong>each project offers new experiences, teams, and learning opportunities</li><li>The <strong>support of a national network</strong> of finance and accounting professionals</li></ul><p><strong>What You’ll Do:</strong></p><ul><li>Lead month-end, quarter-end, and year-end close processes</li><li>Support ERP system implementations, integrations, and process improvements</li><li>Oversee general ledger, reconciliations, and financial reporting</li><li>Partner with clients’ finance teams to drive efficiency and accuracy</li><li>Provide strong leadership and mentorship within client environments</li></ul>
  • 2025-11-14T09:08:04Z
Cost Accountant
  • Stow, OH
  • onsite
  • Temporary
  • 26.00 - 28.00 USD / Hourly
  • <p>We are seeking an experienced Cost Accountant to join our team on a contract basis in Stow, Ohio. In this role, you will play a pivotal part in managing and analyzing cost accounting activities while supporting inventory management systems. This position provides an excellent opportunity to contribute to financial accuracy and operational efficiency within a dynamic manufacturing environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee and maintain cost accounting processes, ensuring accurate and timely financial records.</li><li>Assist with inventory management systems and support ongoing operational improvements.</li><li>Perform standard cost roll-ups and develop cost estimates for new manufacturing projects.</li><li>Review and analyze daily work-in-process transactions to ensure precise job costing.</li><li>Investigate and resolve variances related to materials, labor, scrap, and rework.</li><li>Prepare journal entries and execute month-end closing tasks, including inventory valuation analysis.</li><li>Calculate annual labor and overhead rates to aid financial planning and reporting.</li><li>Maintain fixed asset records and ensure adherence to accounting standards.</li><li>Serve as a liaison between the accounting team and other departments through effective collaboration.</li><li>Provide guidance to accounting clerks and assist the Controller with additional tasks and special projects as assigned.</li></ul>
  • 2025-11-13T19:09:03Z
Workday HCM Administrator
  • Cleveland, OH
  • onsite
  • Permanent
  • 75000.00 - 100000.00 USD / Yearly
  • We are looking for an experienced Workday HCM Administrator to join our team in Cleveland, Ohio. This position involves managing and optimizing the Workday platform to support various functions, including Human Resources, Payroll, and Finance. The ideal candidate will bring a detail-oriented approach to system administration, configuration, and reporting while fostering collaboration across departments to ensure effective system utilization.<br><br>Responsibilities:<br>• Administer and maintain Workday modules, including Core HCM, Compensation, Benefits, and Absence.<br>• Configure and update workflows, calculated fields, security settings, and notifications to meet evolving business requirements.<br>• Oversee security roles and access controls, conducting regular reviews to ensure compliance with organizational policies.<br>• Perform system audits, resolve issues, and manage escalated user support cases to maintain optimal system performance.<br>• Execute bulk data uploads and updates using EIB tools to ensure data integrity across the platform.<br>• Develop and manage custom and advanced reports to support HR, Finance, and Payroll operations.<br>• Collaborate with Finance teams to handle position management, cost center hierarchies, and payroll audit reporting.<br>• Work closely with HR, Payroll, Finance, and IT teams to gather requirements and implement effective system solutions.<br>• Lead training sessions and create documentation to promote efficient use of the Workday platform.<br>• Participate in testing and deploying Workday semi-annual updates, ensuring smooth implementation and accurate documentation.
  • 2025-11-19T21:29:02Z
Data Engineer
  • Cleveland, OH
  • remote
  • Temporary
  • - USD / Hourly
  • We are looking for a skilled Data Engineer to join our team in Cleveland, Ohio. This long-term contract position offers the opportunity to contribute to the development and optimization of data platforms, with a primary focus on Snowflake and Apache Airflow technologies. You will play a key role in ensuring efficient data management and processing to support critical business needs.<br><br>Responsibilities:<br>• Design, develop, and maintain data pipelines using Snowflake and Apache Airflow.<br>• Collaborate with cross-functional teams to implement scalable data solutions.<br>• Optimize data processing workflows to ensure high performance and reliability.<br>• Monitor and troubleshoot issues within the Snowflake data platform.<br>• Develop ETL processes to support data integration and transformation.<br>• Work with tools such as Apache Spark, Hadoop, and Kafka to manage large-scale data operations.<br>• Implement robust data warehousing strategies to support business intelligence initiatives.<br>• Analyze and resolve data-related technical challenges promptly.<br>• Provide support and guidance during Snowflake deployments across subsidiaries.<br>• Document processes and ensure best practices for data engineering are followed.
  • 2025-10-30T20:38:45Z
Purchasing Manager
  • Westlake, OH
  • onsite
  • Permanent
  • 70000.00 - 100000.00 USD / Yearly
  • <p>We are looking for an experienced Purchaser to join our clients team in Westlake, Ohio. This role is ideal for someone with knowledge in procurement processes, vendor management, and team leadership. You will play a vital part in maintaining efficient purchasing operations, ensuring quality standards, and driving performance metrics.</p><p><br></p><p>Must have experience in electrical equipment purchasing!</p><p><br></p><p>Responsibilities:</p><p>• Oversee purchasing activities, with a focus on electrical equipment procurement.</p><p>• Manage a team of 2-3 direct reports, including hiring, training, and performance evaluations.</p><p>• Review and approve invoices and purchase orders to maintain compliance with company policies.</p><p>• Coordinate with vendors to manage bids, address corrective actions, and monitor customer feedback.</p><p>• Prepare and process purchase orders and bill of materials for project planning and execution.</p><p>• Provide accurate estimates for material requirements to support project needs.</p><p>• Maintain vendor profiles and relationships to ensure consistent quality and service.</p><p>• Collaborate with internal teams to align purchasing strategies with organizational objectives.</p>
  • 2025-11-11T19:44:07Z
Administrative Assistant
  • Austintown, OH
  • onsite
  • Temporary
  • 15.04 - 17.41 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to support daily operations within an insurance-focused environment. This is a long-term contract position based in Austintown, Ohio, offering stability and the opportunity to grow professionally. The ideal candidate will possess excellent organizational skills, proficiency in Excel, and a proactive approach to administrative tasks.<br><br>Responsibilities:<br>• Coordinate and manage day-to-day administrative activities to ensure smooth office operations.<br>• Handle incoming calls professionally, providing accurate information and directing inquiries appropriately.<br>• Perform accurate data entry to maintain organized and up-to-date records.<br>• Support reception duties, including welcoming visitors and managing front desk operations.<br>• Utilize Microsoft Excel to create, update, and analyze spreadsheets as needed.<br>• Collaborate with team members to streamline administrative processes and improve efficiency.<br>• Prepare and manage documentation, reports, and correspondence.<br>• Maintain a clean and organized workspace to promote a productive environment.<br>• Assist with insurance-related administrative tasks as required.<br>• Ensure confidentiality and security of sensitive information.
  • 2025-11-18T20:53:37Z
Accounting Clerk
  • Green, OH
  • onsite
  • Contract / Temporary to Hire
  • 19.00 - 23.00 USD / Hourly
  • <p>We are seeking a detail-oriented, organized, and highly professional individual to join our team as an Accounting Clerk. The Accounting Clerk will be responsible for the accurate and efficient processing of sales orders, contract management, and related administrative functions. This role ensures operational excellence, aligns data accuracy across platforms, and provides exceptional support to the sales and operational teams. Responsibilities require adherence to high ethical standards when handling sensitive and confidential information and the ability to maintain composure under time-sensitive situations.</p><p><strong>Key Responsibilities</strong>:</p><ul><li>Process all activities recorded in the order entry mailbox efficiently.</li><li>Review product orders for completeness and accuracy, ensuring compliance with company policies.</li><li>Enter various orders, including financial, commercial, enterprise, and national accounts, into the Solomon system.</li><li>Develop budgets using data from internal tools like Big Machines and input into Solomon for accurate revenue recognition.</li><li>Review, process, and submit all monitoring and service maintenance orders to appropriate departments.</li><li>Collaborate with the sales team to ensure all necessary documentation is submitted to contract administration.</li><li>Log and monitor all services sold for recurring monthly revenue for accurate sales compensation tracking.</li><li>Provide guidance to the sales team regarding ordering document requirements.</li><li>Maintain accurate project records using Microsoft SharePoint and other relevant systems.</li><li>Process, manage, and review changes, cancellations, and customer order modifications.</li><li>Assist in carrying out special projects and support other team members' responsibilities as needed.</li><li>Handle sensitive and confidential information with integrity and professionalism.</li><li>Adapt to changing priorities and deliver results under pressure.</li></ul>
  • 2025-11-05T21:04:15Z
Sr Director FP&A
  • Westlake, OH
  • onsite
  • Permanent
  • 150000.00 - 170000.00 USD / Yearly
  • <p>We are offering an exciting opportunity located on Cleveland's westside. The role of Director FP& A involves the execution of global FP& A activities, leading company-wide processes, and overseeing the monthly forecasting process. This role will work directly with leaders of all functional teams and will also be responsible for the growth and development of the global FP& A team.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Execution of the company's global FP& A activities, ensuring accuracy and efficiency in all financial analyses and reports</p><p>• Leading the annual operating plan/budget and long-range planning</p><p>• Overseeing the monthly rolling forecasting process to ensure financial stability and growth</p><p>• Working directly with leaders of all functional teams to assist in planning, forecasting, reporting, and analyzing financial and operational results</p><p>• Leading all financial efforts that support the development and implementation of the company’s overall strategy</p><p>• Monitoring and analyzing financial and operational performance across all departments, identifying key drivers of business results and implementing improvements</p><p>• Providing strategic financial analysis for business decisions, including pricing strategies, cost optimization, capital allocation, and new product development</p><p>• Supporting M& A efforts, including due diligence and financial modeling, and managing acquisition-focused business development pipeline</p><p>• Collaborating cross-functionally with Accounting, Sales, Supply Chain, Business Intelligence, and International Units to support data-driven business decisions</p><p>• Designing, developing, and maintaining comprehensive financial models, including Income Statement, Balance Sheet, and Cash Flow statements</p><p>• Managing all cash flow forecasting and working closely with the Treasurer on optimizing cash management</p><p>• Leading team efforts to monitor industry trends, channel evolution, and key competitors’ strategies and tactic</p>
  • 2025-11-13T17:28:54Z
Grant Accountant
  • Parma, OH
  • onsite
  • Contract / Temporary to Hire
  • 28.00 - 35.00 USD / Hourly
  • <p>We are looking for a skilled Grant Accountant to join our team in Parma, Ohio. This is a Contract-to-Permanent opportunity offers remote work. The ideal candidate will have extensive experience in grant financial management and accounting processes, with the ability to ensure compliance with federal, state, and local guidelines and <strong><u>must have grant accounting experience in the state of Michigan</u></strong>.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain grant ledgers by forecasting expenses and recording actual expenditures for multiple entities.</p><p>• Ensure compliance with federal, state, and local reporting requirements, staying updated on evolving guidelines.</p><p>• Crosscheck and verify data across various systems, including financial accounting, payroll, and reporting platforms.</p><p>• Prepare invoices, reconcile grant expenses, and process requests for payments to funding agencies.</p><p>• File cash requests for grants and provide necessary financial information to support month-end close activities.</p><p>• Assist with audits, including federal, state, and compliance audits related to multiple entities.</p><p>• Utilize advanced Excel skills to manage large workbooks and track grant-related data.</p><p>• Collaborate with teams to discuss grant processes and provide detailed support as needed.</p><p>• Handle multiple projects and adapt to dynamic situations effectively.</p><p>• Perform other duties as assigned to support organizational goals.</p>
  • 2025-11-03T14:33:56Z
Accounting Clerk
  • Eastlake, OH
  • onsite
  • Permanent
  • 50000.00 - 55000.00 USD / Yearly
  • <p>We are looking for a detail-oriented Accounting Clerk to join our team in Beachwood, Ohio. This role involves supporting financial operations, managing customer purchase orders, and collaborating with various departments to ensure precise data handling. If you have a strong background in accounting processes and enjoy working in a dynamic environment, we encourage you to apply. This is a direct hire/permanent position with standard Monday-Friday 8AM-5PM business hours. It is an in office role. Please apply TODAY if you are interested! </p><p><br></p><p>Responsibilities:</p><p>• Process customer purchase orders and maintain organized project folders with all related documentation.</p><p>• Collaborate with the sales team to ensure quotes, pricing, and terms align with incoming orders.</p><p>• Monitor and follow up on overdue receivables to maintain timely collections.</p><p>• Generate accurate reports to assist with financial analysis and project tracking.</p><p>• Support the finance team by managing accounts payable and receivable functions.</p><p>• Upload quoted costs and revenues to Acumatica for project financial budgeting.</p><p>• Input quoted labor hours into relevant systems for department task scheduling.</p><p>• Prepare essential project documentation, including order acknowledgments and deliverables lists.</p><p>• Attend commercial kick-off meetings to review project details and ensure alignment.</p><p>• Maintain accurate records of invoices and financial transactions to support overall accounting operations.</p><p><br></p><p>They do offer a full benefits package; medical/dental/vision, 401K, paid holidays, generous PTO, and GROWTH! </p>
  • 2025-11-12T18:13:51Z
Customer Service Representative
  • Cleveland, OH
  • onsite
  • Contract / Temporary to Hire
  • 16.63 - 19.25 USD / Hourly
  • We are looking for a dedicated Customer Service Representative to join our team in Cleveland, Ohio. This is a Contract to permanent position, offering an exciting opportunity to work in a detail-oriented and dynamic environment. The role involves engaging with residents, providing accurate information, and ensuring exceptional service delivery.<br><br>Responsibilities:<br>• Accurately record and track service requests using the organization's Customer Relationship Management system.<br>• Deliver detailed and accurate information about city services, events, and programs by utilizing reference tools and online resources.<br>• Follow established procedures, workflows, and scripts to manage, resolve, or escalate customer inquiries.<br>• Communicate effectively and courteously with residents, including handling stressful situations or language barriers.<br>• Utilize translation services to facilitate clear communication with non-English speaking residents.<br>• Assist with property or location-related questions by navigating city mapping systems.<br>• Maintain confidentiality and a high standard of conduct in all interactions and data management.<br>• Ensure high levels of accuracy when entering data and responding to customer inquiries.<br>• Perform additional tasks as assigned to support team objectives.
  • 2025-11-06T21:23:55Z
Small Market Sales Assistant
  • Highland Hills, OH
  • onsite
  • Temporary
  • 18.00 - 18.38 USD / Hourly
  • We are looking for a Small Market Sales Assistant to join our team on a long-term contract basis in Highland Hills, Ohio. This role focuses on providing vital administrative support to sales representatives and leadership, ensuring smooth operations and efficient workflows. If you thrive in a fast-paced environment and enjoy collaborating with teams to meet deadlines, we encourage you to apply.<br><br>Responsibilities:<br>• Provide administrative assistance to support top-performing sales representatives and management.<br>• Utilize business software tools, including Salesforce, Microsoft Outlook, and spreadsheets, for organizing reports and correspondence.<br>• Coordinate submission workflows, ensuring timely communication with clients, referral sources, and sales representatives.<br>• Maintain accurate records by logging sales activity and completing necessary submissions.<br>• Collaborate with sales teams to meet deadlines and manage priorities effectively.<br>• Prepare and send well-crafted correspondence to clients and referral accounts.<br>• Organize and track reports, ensuring compliance with company standards.<br>• Handle ad hoc financial tasks, including data entry and spreadsheet management.<br>• Manage document handling processes, such as photocopying, scanning, and filing.<br>• Support CRM database management, ensuring data integrity and accessibility.
  • 2025-10-16T20:48:57Z
Payroll Clerk
  • Boardman, OH
  • onsite
  • Contract / Temporary to Hire
  • 18.83 - 21.80 USD / Hourly
  • <p>We are looking for a detail-oriented Payroll Clerk to join our team in Youngstown, Ohio. In this Contract to permanent position, you will play a vital role in managing payroll processes and ensuring employees are compensated accurately and on time. The ideal candidate will have strong organizational skills and experience with payroll systems and accounting functions.</p><p><br></p><p>Responsibilities:</p><p>• Process employee payroll accurately and on schedule, ensuring compliance with company policies and legal regulations.</p><p>• Utilize payroll software such as Paycom, ADP and Dayforce to manage payroll tasks efficiently.</p><p>• Maintain and update employee records related to compensation, benefits, and deductions.</p><p>• Collaborate with the accounting team to reconcile payroll accounts and ensure accurate financial reporting.</p><p>• Assist in auditing payroll data to identify and resolve discrepancies.</p><p>• Handle accounts payable tasks and ensure timely payments to vendors.</p><p>• Support benefit administration processes, including enrollment and updates.</p><p>• Generate reports on payroll activities and provide insights to management.</p><p>• Stay current on payroll regulations and best practices to adapt processes as needed.</p>
  • 2025-11-11T20:24:06Z
Staff Accountant
  • Oberlin, OH
  • onsite
  • Permanent
  • 60000.00 - 80000.00 USD / Yearly
  • Seeking a full-time Staff Accountant reporting to the Chief Financial Officer, the Staff Accountant will produce financial statements by compiling and entering journal entries into the accounting system on a monthly basis, reviewing financial statements monthly, performing account analysis and audit preparation work and performing bank reconciliations. Further responsibilities include but are not limited to: <br>• Assists in a supporting role with the annual budget, financial audit, tax returns and cost report preparation and analysis.<br>• Provides assistance with the financial portion of the Community Benefits System as needed.<br>• Prepares and sends financial statement closing schedule to all departments by beginning of month. <br>• Distributes completed financial statements and general ledgers to department heads monthly after review by the CFO and Controller. <br>• Receives appropriate financial information from departments on a monthly basis.<br>• Posting miscellaneous cash into the accounting system.<br>• Processing trial balance and general ledger to produce financial statements.<br>• Responds promptly to questions or problems from management and staff. <br>• Assists in the preparation of annual operating and fixed asset budgets and forecasts.<br>• Reconciles bank statements to general ledger monthly.<br>• Assists with the preparation of the support related to the Form 990 filing.<br>• Assisting with other financial functions as directed.<br><br>EDUCATION & REQUIREMENTS<br>• Bachelor's Degree in Business/Accounting or equivalent required.<br>• Minimum of 2 years of experience in general ledger and financial statement preparation.<br>• Experience working with Sage Financial Management & Accounting Software. <br>• Knowledge and understanding of not-for-profit financial accounting functions and methods. <br>• Maintains a high level of accuracy in making, recording and reviewing transactions. <br>• Maintains confidentiality at all times. <br>• Ability to effectively prioritize and execute tasks. <br>• Effective, pleasant interpersonal and relationship-building skills. <br>• Strong written and oral communication skills. <br><br>SYSTEM<br>Sage<br><br>TOP REQUIREMENTS<br>• Strong general ledger <br>• Journal entries<br>• Financial statements <br>• Motivated, driven, eager to learn and grow with an organization<br>• Sage experience highly preferred
  • 2025-11-13T16:54:13Z
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