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1 result for Help Desk Support Manager in Akron, OH

Help Desk/Desktop Support Analyst

Cleveland, OH
onsite
Temporary / Contract
15.8365 - 18.337 USD / Hourly
We are looking for a Help Desk/Desktop Support Analyst to support classroom and staff technology operations for a Contract assignment in Cleveland, Ohio. This role is ideal for someone who enjoys hands-on technical work and takes pride in preparing equipment so end users can work effectively. The position will focus on device setup, organization, and basic troubleshooting while contributing to day-to-day technology readiness across the district. Responsibilities: • Prepare computers, laptops, and other technology assets by cleaning, sanitizing, and readying them for reassignment or deployment. • Configure and reset devices so they can be returned to service efficiently and accurately. • Assist with the installation and arrangement of classroom and office equipment for teachers and staff members. • Provide support for hardware such as desktops, laptops, and interactive classroom display tools, including smart boards. • Maintain accurate records of inventory, device condition, and completed tasks using spreadsheets and internal tracking resources. • Organize technology materials and equipment to support project activity and ensure materials are easy to locate and distribute. • Collaborate with team members to complete device staging, preparation, and rollout work within established timelines. • Follow standard technical procedures and resolve straightforward computer and hardware issues as they arise.
2026-05-08T00:00:00Z