We are looking for a Deployment Engineer to support endpoint deployment, software distribution, and device lifecycle activities for a construction-focused organization in Towson, Maryland. This Long-term Contract position is ideal for someone who enjoys hands-on Windows endpoint administration, improving device reliability, and helping maintain a secure and well-managed desktop environment. The role will work closely with enterprise tools for provisioning, application control, patching, and endpoint monitoring in a detail-oriented onsite setting.<br><br>Responsibilities:<br>• Manage the packaging, testing, and release of software to user devices across the organization.<br>• Coordinate workstation setup activities, including provisioning, imaging, and deployment of Windows endpoints.<br>• Monitor device performance and endpoint health, then investigate and resolve operational issues affecting end users.<br>• Apply security updates and assist with remediation efforts to address vulnerabilities on managed systems.<br>• Review and adjust PowerShell-based templates or existing scripts to support deployment and remediation tasks.<br>• Administer application control settings and update related policies to align with operational and security needs.<br>• Maintain and refine desktop images to support consistent device builds and deployment standards.<br>• Support Windows endpoint administration through enterprise management platforms such as Ivanti, Neurons, or comparable tools.<br>• Provide regular status updates on deployment activities, rollout progress, and endpoint-related issues.
We are looking for a Data Engineer to join a growing team in Conshohocken, Pennsylvania within the financial services industry. In this role, you will build and enhance modern data pipelines and warehouse structures that support reporting, analytics, and business decision-making. You will partner with technical and business teams to deliver reliable, well-governed data solutions using Python, Azure Synapse Analytics, and related cloud technologies.<br><br>Responsibilities:<br>• Build and support scalable data pipelines using Python, including PySpark, within Azure Synapse Analytics notebooks and pipeline workflows.<br>• Design, load, and maintain warehouse structures in a massively parallel processing environment, applying dimensional modeling concepts such as facts and dimensions.<br>• Ingest and transform data from a range of sources, including APIs, databases, and flat files, to create dependable datasets for downstream use.<br>• Improve the efficiency and reliability of Azure Synapse processes by tuning queries, refining workloads, and addressing performance constraints.<br>• Partner with data architects, analysts, and other stakeholders to translate business needs into practical data models and engineering solutions.<br>• Establish validation routines and data quality controls to promote completeness, consistency, and accuracy across datasets.<br>• Monitor scheduled jobs and pipeline activity, troubleshoot failures, and implement corrective actions to maintain service levels.<br>• Document data flows, transformation logic, technical configurations, and operating procedures to support maintainability and knowledge sharing.<br>• Apply security, privacy, and governance standards to data solutions while supporting broader data platform initiatives such as lakes, lakehouses, and cataloging practices.
We are looking for an experienced Network Manager to lead the stability, performance, and continuous improvement of enterprise network services in Lake Forest, Illinois. This position oversees daily network operations, guides technical direction across a distributed environment, and works closely with internal teams and external providers to maintain reliable connectivity and communication services. The ideal candidate brings strong leadership, deep infrastructure knowledge, and the ability to align network capabilities with business needs.<br><br>Responsibilities:<br>• Direct day-to-day network operations across a geographically distributed enterprise environment, ensuring dependable and secure service delivery.<br>• Oversee the performance, availability, and maintenance of core network infrastructure, including routing, switching, firewalls, and voice-related technologies.<br>• Lead network architecture and design efforts to support scalability, resilience, and evolving business requirements.<br>• Manage relationships with external service providers and hold partners accountable for service quality, issue resolution, and contractual expectations.<br>• Collaborate with business units and cross-functional technology teams to prioritize initiatives, address operational needs, and support enterprise objectives.<br>• Establish and refine operational processes, service standards, and monitoring practices to improve network reliability and responsiveness.<br>• Drive troubleshooting and incident response for complex network issues, coordinating resources to restore service quickly and prevent recurrence.<br>• Provide leadership and direction to network personnel, promoting technical excellence, accountability, and continuous improvement.
<p>We are looking for an experienced IT Director to guide the technology vision for a growing multi-site organization in central Texas. This leader will shape long-term technology plans while ensuring day-to-day systems, security, and support services operate effectively across locations. The role is ideal for someone who can balance strategic planning with operational execution, build strong teams, and maintain dependable technology environments that enable business performance.</p><p><br></p><p>Responsibilities:</p><p>• Create and lead a forward-looking technology strategy that aligns systems, infrastructure, and digital initiatives with organizational goals.</p><p>• Direct the performance and reliability of networks, servers, cloud platforms, end-user computing, and core IT services across multiple sites.</p><p>• Oversee cybersecurity programs by strengthening safeguards, monitoring risk, and promoting secure technology practices throughout the organization.</p><p>• Manage major technology efforts, including deployments, upgrades, integrations, and other cross-functional IT projects from planning through completion.</p><p>• Establish and maintain processes that support data protection, regulatory compliance, business continuity, and disaster recovery readiness.</p><p>• Administer IT budgets, evaluate vendor partnerships, and track hardware and software assets to support cost-effective operations.</p><p>• Lead, mentor, and develop IT team members while setting priorities, improving service delivery, and fostering accountability.</p><p>• Provide technical leadership for organizational needs across locations, including travel as needed to support site operations and technology initiatives.</p>
We are looking for an experienced Cobol Mainframe Systems Programmer to support critical enterprise applications in Des Moines, Iowa. This Long-term Contract position is ideal for someone who combines strong IBM mainframe programming expertise with a solid understanding of insurance-related business processes. The role focuses on building, troubleshooting, and enhancing core systems while partnering with business and technical teams to deliver reliable solutions.<br><br>Responsibilities:<br>• Develop, test, troubleshoot, and maintain COBOL-based applications running in an IBM mainframe environment.<br>• Support production and project work involving core mainframe components, including CICS and related application services.<br>• Collaborate with stakeholders to translate insurance, actuarial, and financial business needs into effective technical solutions.<br>• Analyze existing system behavior, identify defects, and implement code changes that improve stability and performance.<br>• Assist with integration and data exchange activities involving mainframe applications and connected SQL Server-based systems.<br>• Document program logic, technical updates, and support procedures to promote consistency and maintainability.<br>• Participate in application enhancement efforts tied to policy administration or annuity and life insurance processing platforms.<br>• Contribute to ongoing support for specialized environments such as LifePRO or comparable insurance administration systems when applicable.
We are looking for an Infrastructure Engineer to support and strengthen enterprise infrastructure operations across on-premises and cloud environments. This contract opportunity is ideal for a hands-on individual who can help maintain reliable data center services, improve Microsoft 365 and Azure platforms, and contribute to secure, scalable technology solutions. The role partners with internal teams and external providers to deliver practical infrastructure improvements, support end users, and drive consistent operational standards.<br><br>Responsibilities:<br>• Deliver technical support for employees using Windows, macOS, iOS, and Android devices, ensuring timely resolution of hardware, software, and access issues.<br>• Oversee the health and performance of data center systems across physical, virtual, and hosted environments, and work with service partners to implement improvements.<br>• Execute infrastructure updates and platform changes across servers, operating systems, virtualization layers, and storage systems using controlled deployment practices.<br>• Administer and enhance Microsoft 365 and Azure services with a focus on usability, security, service consistency, and cost awareness.<br>• Configure and support identity and access solutions, including Active Directory and Azure Active Directory integrations with cloud applications and SaaS platforms.<br>• Participate in disaster recovery planning and carry out recovery procedures to validate readiness and alignment with business expectations.<br>• Introduce tools and processes that simplify end-user support, while guiding teams through adoption of new infrastructure services and capabilities.<br>• Create and maintain technical standards, system documentation, and operational procedures to support repeatable service delivery.<br>• Lead or contribute to small and mid-sized infrastructure initiatives across multiple sites, coordinating tasks, timelines, and technical execution.
We are looking for an experienced technology operations leader to oversee infrastructure, support services, and security functions for a growing organization based in Atlanta, Georgia. This role is ideal for someone who can balance strategic planning with direct involvement in day-to-day operations, while guiding a small IT team and coordinating external partners. The successful candidate will bring strong technical depth, sound business judgment, and the ability to translate operational priorities and risks for non-technical stakeholders.<br><br>Responsibilities:<br>• Direct daily technology operations across infrastructure, end-user support, systems administration, network reliability, and information security.<br>• Lead and mentor a small-to-midsize IT team while remaining actively involved in troubleshooting, service delivery, and operational improvements.<br>• Manage core Microsoft-based environments, including Azure and Active Directory, to support performance, availability, and scalability.<br>• Oversee cybersecurity practices by strengthening controls, monitoring risk, and supporting compliance-focused operational standards.<br>• Administer help desk processes and ticket workflows using a service management platform such as Freshservice or a comparable system.<br>• Coordinate vendor partnerships, negotiate service agreements, and hold third-party providers accountable for delivery and performance.<br>• Guide formal change management activities, including leadership of Change Advisory Board discussions and approval processes.<br>• Prepare and manage IT budgets, align spending with business needs, and prioritize investments across operational initiatives.<br>• Communicate technology performance, operational issues, and risk considerations clearly to leaders across the business.
We are looking for an experienced IT Manager/Director to lead technology operations and shape a practical, forward-looking IT strategy for our organization. This role will oversee day-to-day support, strengthen infrastructure and security, and partner with business leaders to identify solutions that improve performance and scalability. The ideal candidate brings a balance of operational leadership, technical depth, and business insight to guide teams, vendors, and technology investments toward measurable results.<br><br>Responsibilities:<br>• Direct the full scope of IT operations, ensuring systems and support services meet business needs and that technical issues are resolved efficiently with clear performance tracking.<br>• Create and maintain a technology roadmap that connects infrastructure, applications, and future investments to organizational priorities and long-term growth.<br>• Lead, mentor, and develop IT staff by building a capable team with the right mix of technical expertise, accountability, and growth opportunities.<br>• Develop and enforce IT governance through documented policies, standards, and procedures that support consistency, reliability, and compliance.<br>• Define service expectations and monitor key operational metrics such as availability, incident response, end-user satisfaction, project execution, and vendor results.<br>• Partner with departments across the business to assess operational challenges, uncover efficiency opportunities, and recommend technology-driven improvements.<br>• Oversee the planning and delivery of IT initiatives by setting priorities, allocating resources, and ensuring projects are completed on schedule and within approved budgets.<br>• Advance the organization’s data and reporting capabilities to improve access to information and support faster, more informed decision-making.<br>• Strengthen cybersecurity practices by enhancing controls, coordinating audit-related activities, and proactively reducing information security risk exposure.<br>• Manage strategic vendor relationships, optimize the use of Microsoft 365 tools, and assess emerging technologies such as AI and data solutions for business value.
We are looking for an experienced IT Director to lead technology strategy and operational excellence for a manufacturing organization in Atlanta, Georgia. This role will guide the evolution of enterprise systems, infrastructure, and security practices while aligning technology investments with business goals. The ideal candidate brings strong leadership, hands-on knowledge of ERP and cloud environments, and a practical approach to improving efficiency, scalability, and user experience across the company.<br><br>Responsibilities:<br>• Define and drive the company’s technology roadmap, ensuring IT priorities support operational performance and long-term business objectives.<br>• Lead the evaluation, rollout, and optimization of enterprise platforms, including ERP, CRM, cloud, and e-commerce-related solutions.<br>• Oversee infrastructure, network, hardware, backup, and end-user support functions to maintain reliable and secure day-to-day operations.<br>• Manage technology initiatives across multiple sites, coordinating timelines, resources, vendors, and internal stakeholders for successful delivery.<br>• Direct ERP implementation and enhancement efforts, with particular focus on advancing Syspro capabilities to meet business needs.<br>• Strengthen cybersecurity readiness by promoting annual training programs, improving awareness, and reinforcing protection standards across the organization.<br>• Assess emerging technologies such as AI-enabled tools and customer-facing automation to identify opportunities for innovation and competitive advantage.<br>• Prepare and manage the IT budget, authorize technology purchases, and cultivate productive relationships with external service providers and software partners.<br>• Advise executive leadership on technology risks, investment value, and system priorities through clear analysis and actionable recommendations.
We are looking for an experienced IT leader to oversee business applications and core infrastructure operations for a growing organization in New Jersey. This contract opportunity with permanent potential is well suited for someone who can provide hands-on technical guidance while shaping reliable, scalable support across multiple sites. The role requires a strong background in business applications, sound operational judgment, and the flexibility to travel as needed to support additional locations.<br><br>Responsibilities:<br>• Lead daily IT operations across business applications, user support, infrastructure, and hardware environments to ensure dependable service delivery.<br>• Manage and maintain Active Directory administration, user access controls, and system configurations in alignment with security and operational needs.<br>• Oversee backup and recovery processes, monitor system resilience, and help protect critical business data through effective continuity practices.<br>• Support and optimize network and connectivity solutions, including Cisco-based technologies, to maintain stable and secure communication across locations.<br>• Direct configuration management activities for devices, systems, and applications to promote consistency, compliance, and efficient change control.<br>• Provide hands-on leadership for computer hardware deployment, troubleshooting, upgrades, and lifecycle planning across the organization.<br>• Partner with business stakeholders to support and improve enterprise applications, with particular focus on environments requiring strong business applications experience.<br>• Travel as needed to other locations to assess needs, coordinate support efforts, and ensure alignment of IT services and standards.<br>• Help prepare for leadership continuity by documenting processes, strengthening team operations, and supporting a smooth transition of responsibilities over time.
<p>We are looking for an IT Infrastructure Manager to lead and support a modern enterprise technology environment in Greater Cleveland, Ohio. This role oversees core Microsoft platforms across cloud and on-premises systems while helping maintain secure, reliable, and well-documented infrastructure operations. The ideal candidate brings strong engineering depth, sound judgment in regulated settings, and the ability to resolve complex technical issues while delivering infrastructure improvements.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize enterprise infrastructure spanning Microsoft 365, Azure, Windows Server, and Windows 10/11 environments.</p><p>• Administer identity and access platforms including Entra ID, Active Directory, and hybrid authentication services across cloud and on-premises systems.</p><p>• Oversee endpoint management and security tooling such as Intune and Microsoft Defender to support device compliance and threat protection.</p><p>• Maintain core infrastructure services, including Group Policy and network-related services such as DNS and DHCP, to ensure stable daily operations.</p><p>• Lead troubleshooting efforts for escalated infrastructure incidents, identify root causes, and implement durable technical solutions.</p><p>• Plan and deliver infrastructure projects, coordinating upgrades, configuration changes, and platform enhancements with minimal operational disruption.</p><p>• Create and maintain clear technical documentation for systems architecture, administrative procedures, and support processes.</p><p>• Support secure operations within regulated or security-conscious environments by aligning infrastructure practices with compliance expectations.</p><p>• Contribute to change management activities and infrastructure governance to promote controlled, reliable system updates.</p>
We are looking for a detail-oriented Quality Assurance Specialist to support production quality activities within a manufacturing environment in Richmond, Virginia. This Long-term Contract position focuses on maintaining product accuracy through routine inspections, label verification, and weight confirmation throughout the production cycle. The ideal candidate will work closely with plant teams and use both hands-on quality practices and structured testing methods to help uphold consistent standards.<br><br>Responsibilities:<br>• Perform scheduled hourly inspections during production runs to confirm products meet established quality standards.<br>• Review packaging and product labels for accuracy, completeness, and compliance before materials move forward in the process.<br>• Verify product weights at regular intervals and document findings to ensure consistency with manufacturing specifications.<br>• Monitor activity on the plant floor and communicate any quality concerns promptly to the appropriate team members.<br>• Maintain clear and accurate quality records from inspections, checks, and observed production issues.<br>• Partner with manufacturing personnel and quality staff to support a clean, organized, and compliant production environment.<br>• Investigate variances identified during routine checks and assist in resolving issues that could affect product quality.
We are looking for an experienced IT Manager/Director to serve as the central point of coordination between business teams, external technology providers, and key stakeholders in Fort Lauderdale, Florida. This role is focused on aligning business system needs with vendor-delivered services, guiding technology initiatives, and ensuring support processes run smoothly across the organization. The ideal candidate brings strong leadership in business systems, vendor oversight, and project execution, along with practical knowledge of Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric.<br><br>Responsibilities:<br>• Act as the main contact for business users, third-party vendors, and technology partners to align priorities, resolve issues, and maintain effective communication.<br>• Coordinate support operations by managing service requests, access needs, escalations, and follow-through with outsourced IT providers.<br>• Oversee delivery of technology-related projects, ensuring timelines, business expectations, and vendor responsibilities remain on track.<br>• Translate operational and business needs into clearly defined system requirements and work with partners to implement appropriate solutions.<br>• Monitor vendor performance, service quality, and issue resolution to support reliable day-to-day technology operations.<br>• Facilitate administration and governance activities related to Microsoft 365, Azure, Entra ID, Power Platform, and Microsoft Fabric in partnership with technical teams.<br>• Support system updates and business-driven technology changes by coordinating stakeholders, approvals, and implementation activities.<br>• Help ensure control, access, and security considerations are addressed during project planning and service coordination.<br>• Maintain visibility into business system performance, recurring support trends, and opportunities for process improvement.
We are looking for an experienced SAP Manager to lead ERP integration efforts and guide a high-performing team in West Des Moines, Iowa. This role combines people leadership with deep techno-functional SAP expertise, supporting business priorities through thoughtful planning, cross-functional collaboration, and strong operational oversight. The ideal candidate brings a strategic mindset, hands-on knowledge of SAP S/4HANA and ECC environments, and a solid background in manufacturing or distribution settings.<br><br>Responsibilities:<br>• Lead, coach, and expand an SAP team by driving hiring efforts, onboarding new talent, and supporting ongoing employee growth and performance.<br>• Shape the SAP roadmap by aligning technical capabilities with business goals and recommending practical, forward-looking solutions.<br>• Oversee team capacity, spending, and priorities to ensure resources are used effectively and key initiatives stay on track.<br>• Provide techno-functional leadership across SAP environments, with particular emphasis on Record-to-Report processes and S/4HANA capabilities.<br>• Partner with business stakeholders to run discovery sessions, define needs, and translate operational objectives into clear solution designs.<br>• Direct system configuration activities and guide the creation of functional specifications that support development and implementation work.<br>• Facilitate workshops and produce business blueprint documentation to establish scalable, well-defined process improvements.<br>• Support integrated ERP initiatives within a manufacturing or distribution environment, including product configuration and related cross-module processes.<br>• Collaborate across finance and operational teams on solutions involving additional SAP areas such as FI or CO, ensuring cohesive process alignment.<br>• Contribute to post-migration optimization activities in S/4HANA by identifying enhancements, resolving process gaps, and improving system effectiveness.
We are looking for an experienced IT Manager/Director to lead digital workplace operations in Lake Forest, Illinois. This role is responsible for maintaining reliable end-user technology services, improving the employee technology experience, and guiding day-to-day service delivery across core workplace platforms. The ideal candidate brings strong operational leadership, technical depth, and the ability to coordinate effectively with both internal stakeholders and external service partners.<br><br>Responsibilities:<br>• Oversee the daily delivery of digital workplace services, including endpoint administration, desktop standards, collaboration platforms, and identity-related solutions.<br>• Maintain dependable and consistent IT services by tracking uptime, responsiveness, and overall platform performance against defined service targets.<br>• Partner with internal support groups and third-party providers to align priorities, resolve issues efficiently, and sustain high-quality service delivery.<br>• Direct the handling of incidents, user requests, root cause investigations, and change activities in accordance with established operational procedures.<br>• Review service metrics regularly and lead remediation efforts when performance trends fall short of expected outcomes.<br>• Establish and refine workstation and device management practices to support secure, standardized, and efficient user environments.<br>• Drive operational improvements across digital workplace support processes to enhance service quality and user satisfaction.
We are looking for a Quality Assurance Specialist to join a global apparel and fashion organization in Secaucus, New Jersey. This Long-term Contract opportunity combines quality assurance coordination with administrative support, offering a key role in keeping product submissions, documentation, and reporting organized and on schedule. The position partners closely with quality leadership, suppliers, and factory teams to help maintain visibility into samples, deadlines, and quality-related records.<br><br>Responsibilities:<br>• Provide day-to-day support to quality leadership by managing administrative tasks, organizing priorities, and helping the team stay aligned on deliverables.<br>• Monitor sample activity from submission through follow-up, ensuring items are logged accurately and tracked against required timelines.<br>• Maintain organized quality documentation and update records so information is current, accessible, and audit-ready.<br>• Prepare and distribute Excel-based reports that highlight status updates, open items, and progress against deadlines.<br>• Communicate with suppliers and factory partners to gather missing information, confirm expectations, and resolve outstanding submissions.<br>• Follow up consistently on pending approvals, late deliverables, and incomplete documentation to keep projects moving forward.<br>• Assist with coordination across the QA function to support product quality processes and reporting needs.<br>• Help manage scheduling, reporting, and other operational tasks that contribute to an efficient quality assurance workflow.
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
<p>We are looking for an experienced IT security leader to oversee daily cybersecurity operations and strengthen the organization’s overall security posture in Glens Falls, New York. This role will guide security monitoring, incident response, vulnerability management, and compliance efforts while providing direction to a small team of security professionals. The ideal candidate brings both hands-on technical depth and the leadership skills needed to improve processes, manage critical tools, and support a secure technology environment.</p>
We are looking for an ERP Manager to lead the ongoing support, optimization, and cross-functional coordination of enterprise business systems in Kennesaw, Georgia. This role will serve as a key partner to operational and finance teams, helping resolve system challenges, improve workflows, and maintain reliable day-to-day application performance. The ideal candidate brings strong experience with ERP environments, a practical understanding of core business operations, and the ability to translate technical issues into clear solutions for end users.<br><br>Responsibilities:<br>• Oversee daily ERP system support by identifying issues, guiding resolution efforts, and ensuring business users receive timely assistance across core application functions.<br>• Partner with teams involved in finance, supply chain, purchasing, warehousing, and reporting to improve system usage and align processes with operational needs.<br>• Investigate problems related to configuration, transactional data, user permissions, and application behavior, then drive corrective actions through completion.<br>• Coordinate work with outside vendors, managed service providers, implementation specialists, and software partners to support system stability and enhancement efforts.<br>• Lead or contribute to ERP implementation phases, upgrades, post-launch stabilization activities, and related business application improvements as needed.<br>• Document system issues, support procedures, and business requirements clearly so both technical stakeholders and non-technical users can work effectively.<br>• Help manage change across business applications by prioritizing requests, balancing competing needs, and supporting smooth adoption of updated processes or tools.<br>• Support reporting and data visibility initiatives by collaborating with teams that rely on dashboards, extracts, and operational insights for decision-making.
<p>We are looking for a Tech Support Manager to lead hands-on technical support operations for client environments in Indiana/Kentucky. This Long-term Contract position is ideal for someone who combines strong endpoint and infrastructure knowledge with a customer-focused approach to issue resolution and service delivery. The role supports both deskside and remote needs while partnering with cross-functional teams to maintain reliable workplace technology and a high-quality user experience. (Remote position)</p><p><br></p><p>Responsibilities:</p><p>• Lead day-to-day technical support activities for end users, ensuring timely resolution of hardware, operating system, and access-related issues.</p><p>• Provide deskside and remote assistance for Windows 10 devices, workplace technology, and common troubleshooting scenarios across client environments.</p><p>• Manage and support identity and access services, including Active Directory, Azure Active Directory, and Microsoft Entra ID administration.</p><p>• Oversee endpoint management practices to maintain device compliance, configuration standards, and operational readiness.</p><p>• Collaborate with service desk, engineering, security, project, and account teams to coordinate support efforts and drive issue resolution.</p><p>• Support Microsoft 365 and related collaboration platforms to help users remain productive and connected.</p><p>• Travel to client locations as needed, approximately 25% of the time, to deliver onsite support and maintain strong customer relationships.</p><p>• Monitor recurring support trends and recommend practical improvements to strengthen service quality and reduce disruptions.</p>
We are looking for an experienced IT Change Manager to support a high-visibility tax modernization initiative. This long-term contract opportunity is suited for a detail-oriented individual who can guide organizational adoption, strengthen stakeholder engagement, and help teams navigate change within a complex public-sector environment. The role blends change leadership, communication planning, and business partnership to improve operational effectiveness and service outcomes for residents and businesses.<br><br>Responsibilities:<br>• Lead change management activities that support the successful adoption of technology and process improvements tied to the tax modernization program.<br>• Develop and carry out communication, stakeholder engagement, and readiness strategies that help employees and business partners understand upcoming changes.<br>• Partner with cross-functional teams to gather business needs, translate impacts, and align change plans with project goals and operational priorities.<br>• Create and maintain business requirement documentation, training support materials, and adoption plans for affected departments and users.<br>• Assess organizational impacts, identify resistance risks, and recommend practical actions that improve user readiness and participation.<br>• Collaborate with technical and functional teams working across ERP and business application platforms, including Epicor and Oracle NetSuite-related environments.<br>• Track change adoption metrics, collect feedback from stakeholders, and adjust engagement approaches to improve outcomes throughout the project lifecycle.<br>• Support implementation coordination where system updates, integrations, or application enhancements require structured communication and end-user preparation.
We are looking for an IT Manager to support a Financial Services organization in New York, New York through a Contract engagement. This position will oversee core end-user technology operations, coordinate external service providers, and strengthen access, device, and productivity systems across the environment. The role is well suited for someone who can balance day-to-day IT administration with process improvement, security-minded oversight, and planning for continued office growth.<br><br>Responsibilities:<br>• Direct the work of third-party managed service providers to ensure reliable delivery of IT support and infrastructure services.<br>• Oversee employee onboarding and offboarding by preparing equipment, assigning system access, and removing permissions in a timely manner.<br>• Administer Windows-based desktops and laptops, maintaining performance, configuration standards, and user readiness.<br>• Support a workplace where employees operate across multiple devices and endpoints, ensuring consistent access and functionality.<br>• Manage Microsoft 365 applications and related collaboration tools, including account administration and user support.<br>• Evaluate and organize administrative privileges, user roles, and security settings to improve control across systems.<br>• Contribute to governance of AI-enabled tools by managing access permissions and helping define appropriate usage controls.<br>• Lead efforts to move legacy or remotely managed environments toward cloud-based identity and access management solutions, including Microsoft Entra ID.<br>• Create and refine IT policies, documentation, and operational procedures while recommending technology improvements to support expansion.
We are looking for an accomplished technology leader to guide platform and infrastructure functions through a period of operational improvement and long-range transformation in Milwaukee, Wisconsin. This contract opportunity is suited for someone who can strengthen day-to-day reliability while shaping a forward-looking strategy for cloud, data center, and enterprise platform services. The role will lead a sizable technical organization, partner with senior leadership, and build a more disciplined, accountable, and scalable engineering environment.<br><br>Responsibilities:<br>• Provide strategic and operational leadership for platform engineering, infrastructure, and IT operations to improve service stability and team performance.<br>• Direct managers and technical leads across server administration, network engineering, and data center operations, overseeing an organization of approximately 40 to 50 employees and contractors.<br>• Build and execute a modernization plan for enterprise platforms, including assessment of hybrid cloud, full cloud, managed service, and other future-state architecture options.<br>• Develop roadmaps for reducing dependence on legacy mainframe systems and for advancing data center strategy, including migration planning and evaluation of an additional facility location.<br>• Establish stronger standards for infrastructure governance, lifecycle management, change control, release coordination, testing practices, and production readiness.<br>• Champion Site Reliability Engineering and observability efforts to improve system reliability, visibility, and operational response.<br>• Review availability, performance, and resilience metrics to identify technical debt, eliminate inefficiencies, and prioritize infrastructure improvements.<br>• Assess organizational capabilities, identify skill or leadership gaps, and implement changes that strengthen accountability, consistency, and execution.<br>• Collaborate with executive stakeholders to align infrastructure investments and transformation initiatives with long-term business objectives.
<p>We are looking for an experienced director of infrastructure to lead enterprise technology operations for a complex university environment in Worcester, Massachusetts. This role will set the direction for modern, reliable, and scalable infrastructure services while strengthening operational excellence across multiple sites. The Director of Infrastructure will work closely with senior stakeholders to align technology investments with institutional priorities and build a strong leadership culture across core infrastructure teams.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic oversight for enterprise infrastructure functions, including cloud platforms, networks, telecommunications, data center services, storage, backup, and daily operations.</p><p>• Guide infrastructure modernization initiatives across multiple locations, improving service quality, resilience, and long-term scalability.</p><p>• Lead and develop managers and senior technical staff, creating a leadership structure that supports growth, accountability, and strong team performance.</p><p>• Define and monitor service standards, governance practices, operational metrics, and performance expectations to strengthen delivery consistency.</p><p>• Ensure infrastructure services remain secure, highly available, and dependable for critical institutional needs.</p><p>• Direct long-range planning for infrastructure capacity, technology lifecycles, disaster recovery, and business continuity readiness.</p><p>• Collaborate with cybersecurity, applications, data, and business leaders to shape an integrated enterprise technology strategy.</p><p>• Oversee budgets, vendor relationships, and infrastructure investments while balancing innovation, risk management, and operational stabi</p>
<p>We are looking for a detail-oriented Quality Assurance Specialist to join a Contract opportunity in Glendale Heights, Illinois. This position supports product quality through hands-on testing, inspection, documentation, and coordination across laboratory, inventory, and administrative activities. The ideal candidate will be comfortable working with electronic instruments, maintaining accurate records, and helping ensure materials and finished products meet established standards.</p><p><br></p><p>Responsibilities:</p><p>• Conduct functional evaluations of electronic devices and assemblies by following defined test methods and quality procedures.</p><p>• Support equipment calibration activities and confirm that measurement tools are performing within required tolerances.</p><p>• Use laboratory instruments such as multimeters, oscilloscopes, power supplies, probes, and fixtures to complete testing and verification tasks.</p><p>• Record electrical readings, review results for accuracy, and flag conditions that fall outside acceptable specifications.</p><p>• Assist with diagnosing basic product issues, making minor adjustments or part replacements, and helping with equipment teardown and reassembly when needed.</p><p>• Examine products for build quality, operational performance, labeling accuracy, and overall visual condition during in-process and final inspection.</p><p>• Prepare and maintain quality documentation, including calibration logs, inspection records, test reports, and related technical files.</p><p>• Provide support for prototype reviews, engineering evaluations, incoming material checks, packaging activities, and general organization of lab and production areas.</p><p>• Help document nonconforming materials, respond to routine quality or product questions within scope, and complete data entry, filing, and supplier or customer documentation as assigned.</p>