<p>We are looking for a detail-oriented and dependable Receptionist to support daily front desk operations for a boutique law firm in Oakland. This contract position is ideal for someone who enjoys creating a welcoming first impression, managing incoming communications, and assisting with intake-related tasks. The right candidate will be comfortable working on-site, handling a steady flow of phone activity, and providing organized administrative support in a fast-paced environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Welcome visitors and create a positive, welcoming experience at the front desk.</p><p>• Manage incoming calls through a multi-line phone system, directing each inquiry to the appropriate contact or department.</p><p>• Support intake activities by gathering basic information accurately and ensuring records are organized.</p><p>• Monitor front office operations and maintain an orderly, efficient reception area.</p><p>• Respond to general questions from callers and guests with clear, courteous communication.</p><p>• Coordinate routine administrative support tasks that help keep daily office operations running smoothly.</p><p>• Handle part-time reception coverage with flexibility based on scheduling needs.</p>
<p>We are looking for a Front Desk Coordinator to support daily administrative operations and provide a welcoming experience for visitors in Williamsport, PA. This Contract position is ideal for someone who is highly organized, detail-oriented, and comfortable managing schedules, records, and front office communication in a confidential setting. The person in this role will help keep appointments, documentation, and office workflows running smoothly while serving as a reliable point of contact for guests, staff, and service providers.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, guide them through site check-in procedures, and provide courteous front desk support.</p><p>• Maintain administrative logs, facility files, and other operational records with accuracy and consistency.</p><p>• Arrange appointments, meetings, and approved service visits while monitoring calendar updates and attendance details.</p><p>• Contact participants and providers to verify scheduled times and communicate any adjustments or cancellations.</p><p>• Organize transportation coordination and prepare any related paperwork needed for travel arrangements.</p><p>• Follow up on missed visits or canceled meetings and assist with setting new appointment times.</p><p>• Keep recurring schedules, deadlines, and meeting trackers up to date to support ongoing office operations.</p><p>• Create and organize reports, letters, forms, meeting packets, and materials needed for audits or reviews.</p><p>• Assist with documentation tied to admissions, discharges, and other administrative processes while safeguarding sensitive information.</p><p>• Escalate clinical, medication, treatment, or safety-related concerns to the appropriate leadership team and participate in required staff meetings or training sessions.</p>
<p>We are looking for a Service Writer to support a busy onsite service department in Mechanicsburg, Pennsylvania. This position is ideal for someone who enjoys helping customers, managing high call volumes, and keeping service activity organized across multiple digital systems. The person in this role will serve as a key point of contact for service-related communication while ensuring work orders, invoicing, and scheduling details are handled accurately and efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Respond to a high volume of incoming service calls and provide timely, attentive assistance to customers and internal teams.</p><p>• Create, update, and manage work orders and related service documentation within online service platforms.</p><p>• Enter service-related information accurately, including order details, invoice data, and customer updates, to maintain organized records.</p><p>• Use platforms such as Eservice Tech, Extend, Outlook, and Microsoft Teams to coordinate daily service activity and communication.</p><p>• Track hourly associate time through the designated time clock system and ensure supporting information is recorded correctly.</p><p>• Make outbound calls as needed to confirm service details, provide updates, and resolve open items with customers or technicians.</p><p>• Maintain clear communication with technicians and service personnel to support smooth scheduling and follow-up.</p><p>• Deliver a positive customer experience by addressing questions clearly and helping move service requests to completion.</p>
We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
<p>Looking for a role where you can be the person who keeps everything running smoothly?</p><p><br></p><p>We're partnering with a well-established local organization seeking a detail-oriented Front Office Assistant to support daily office operations. This position is ideal for someone who enjoys variety in their day, takes pride in accurate work, and thrives in a smaller team environment where reliability and initiative are valued.</p><p><br></p><p><strong><u>Schedule</u></strong></p><p>Monday: 9:00a-6:00p</p><p>Tuesday-Thursday: 10:00a-6:30p</p><p>Friday: 9:00a-5:00p</p><p><br></p><p><strong><u>What You'll Do</u></strong></p><ul><li>Greet visitors and assist walk-in customers</li><li>Answer and route incoming phone calls</li><li>Process customer orders and make order updates as needed</li><li>Support operations by preparing paperwork and reconciling documentation</li><li>Coordinate with internal departments</li><li>Post customer payments</li><li>Maintain accurate records and data entry</li><li>Support office leadership with administrative projects and reports</li></ul><p><strong><u>Why This Opportunity?</u></strong></p><ul><li>Stable, established organization</li><li>Small team environment where your contributions make an impact</li><li>Variety of responsibilities across administration and customer service</li></ul><p>If you enjoy staying organized, supporting a team, and being the go-to person who helps keep an office operating efficiently, we'd love to connect with you.</p>
We are looking for a Tech Support Manager to provide hands-on technical support across both information technology and operational technology environments in Pittsburgh, Pennsylvania. This role will serve as a key onsite resource, helping maintain reliable user support, network connectivity, and core infrastructure while also supporting plant automation systems. The ideal candidate brings a practical troubleshooting mindset, strong desktop and systems knowledge, and the ability to work comfortably across both office and industrial technology settings.<br><br>Responsibilities:<br>• Deliver onsite technical assistance for end users, resolving hardware, software, and access-related issues in a timely manner.<br>• Manage support requests and service tickets while ensuring consistent follow-up and clear communication with employees and stakeholders.<br>• Maintain and troubleshoot desktop systems, laptops, and Windows 10 devices to keep daily operations running smoothly.<br>• Support network connectivity and related infrastructure components, identifying issues and coordinating fixes to reduce downtime.<br>• Administer Active Directory tasks such as user account management, permissions updates, and access support.<br>• Provide deskside support for plant personnel and office staff, addressing technical concerns directly at the point of need.<br>• Assist with operational technology systems, including automation platforms, SCADA-related environments, and other plant-facing control technologies.<br>• Partner with site leadership and technical teams to strengthen local IT and OT support capabilities as automation needs expand.
<p>email: valerie.montoya@rht (.com)</p><p><br></p><p>Robert Half is seeking a hands-on <strong>Store/Restaurant Systems Support Engineer</strong> (POS Specialist/Engineer) to provide Level 2/3 support for restaurant technology across multiple locations in the SoCal area. This role is a blend of field support, escalated troubleshooting, POS administration, and technology installations.</p><p><br></p><p><strong>Client:</strong> Restaurant/Retail/Hospitality</p><p><strong>Position: POS Specialist </strong></p><p><strong>Rate: $38-45/hr. (some flex)</strong></p><p><strong>Location: </strong>100% Onsite in Signal Hills, CA - Occasional Travel to Restaurant Locations</p><p><strong>Duration: </strong>Ongoing contract to support busy season/holidays into 2027</p><p><strong>Interview Process: </strong>1 Video Interview > Offer</p><p><strong>Hours: </strong>M-F, 8am -5pm - 40hrs;wk, Overtime and holidays</p><p><strong>Reason for Opening: </strong>Additional Headcount</p><p><strong>Pre Placement: </strong>Background Check<strong> </strong></p><p><br></p><p>The ideal candidate has experience supporting restaurant POS environments, troubleshooting store technology issues, and working directly with restaurant teams to keep operations running smoothly. This individual will split time between onsite support, hardware and POS installations, escalated troubleshooting, and assisting corporate IT with technical support needs..</p>
<p>We are seeking an experienced <strong>IT Field Support Technician</strong> for an immediate short-term contract opportunity supporting the New Orleans area. This role involves providing hands-on technical support, troubleshooting hardware and network connectivity issues, and working with technical diagrams and infrastructure layouts.</p>
We are looking for a Customer Service Representative to join a busy utilities and infrastructure team in Summerville, South Carolina. This contract-to-permanent opportunity is well suited for someone who enjoys helping customers, managing several priorities at once, and keeping front-office operations running smoothly. In this role, you will support walk-in visitors and phone inquiries while building the knowledge needed to work independently after a structured training period.<br><br>Responsibilities:<br>• Welcome customers at the front counter and provide attentive support for service-related questions and requests.<br>• Handle incoming calls and respond to outbound follow-ups to resolve issues, share updates, and coordinate next steps.<br>• Enter customer information, service details, and transaction records accurately into internal systems.<br>• Manage email communication in a clear and timely manner, ensuring customer concerns are addressed appropriately.<br>• Schedule appointments and coordinate service-related activities based on customer needs and team availability.<br>• Prioritize multiple tasks throughout the day while maintaining accuracy and a positive customer experience.<br>• Work closely with other front-desk team members to keep daily operations organized and responsive.<br>• Learn department procedures and service processes during training to become fully self-sufficient in the role.
We are looking for a Facilities Coordinator 3 to support daily site operations and front desk activities. This is a contract position focused on keeping workplace services organized, responsive, and well-documented while assisting the site management team with administrative coordination. The person in this role will work closely with vendors, employees, and internal stakeholders to help maintain smooth operations, support compliance efforts, and ensure visitors and onsite activities are managed effectively.<br><br>Responsibilities:<br>• Coordinate vendor visits, service appointments, and routine site inspections to help maintain efficient daily operations.<br>• Maintain organized records of work orders, service activity, vendor communication, and other site-related documentation.<br>• Prepare straightforward operational updates, including basic reporting on service performance and key site metrics.<br>• Respond to everyday questions from staff, visitors, clients, and service providers in a timely and attentive manner.<br>• Support onsite procedures by helping distribute, organize, and maintain operational documents and reference materials.<br>• Arrange site meetings, manage schedules, and assemble materials needed for discussions and follow-up actions.<br>• Provide front desk coverage by welcoming guests, assisting with check-ins, and creating a positive first impression.<br>• Partner with the regional mailroom contact to help coordinate mail and related site support activities.<br>• Participate in workplace safety and compliance efforts to promote a secure and well-managed environment.
<p>We are looking for a Patient Access Specialist to support a busy healthcare setting in Virginia. This contract to permanent role is ideal for someone who enjoys helping patients, managing front-end administrative processes, and maintaining accuracy in a fast-moving environment. The person in this role will serve as an important point of contact for patients while coordinating registration, scheduling, and insurance-related tasks with professionalism and care. <strong>PLEASE NOTE: Positions available include overnight and weekend shifts. You must be flexible to these hours to be considered.</strong></p><p><br></p><p>Responsibilities:</p><p>• Greet patients and visitors in a courteous manner and help create a welcoming front-desk experience.</p><p>• Complete patient intake and registration activities while ensuring demographic and insurance information is entered correctly.</p><p>• Coordinate appointment scheduling, send confirmations, and assist with follow-up scheduling needs.</p><p>• Collect co-pays and other patient payments and reconcile daily financial transactions accurately.</p><p>• Partner with clinical staff and office personnel to keep patient flow organized and efficient throughout the day.</p><p>• Respond to patient questions and concerns promptly, using sound judgment to resolve issues or route them appropriately.</p><p>• Maintain confidentiality of patient records and handle all information in compliance with privacy standards.</p>
We are looking for a dependable Project Assistant to support attendee registration operations for a live event in Phoenix, Arizona. This Contract position is ideal for someone who is comfortable working at a busy front desk, can navigate computer systems efficiently, and maintains accuracy while assisting large volumes of guests. The role will help create a smooth check-in experience by verifying attendee details, completing registrations, and producing event badges in a fast-paced setting.<br><br>Responsibilities:<br>• Welcome attendees at the registration area and provide attentive front-line support throughout event check-in.<br>• Search for participant records in the registration platform, confirm information, and complete new registrations as needed.<br>• Print and distribute badges accurately so guests can enter the event without delay.<br>• Use computers and peripheral equipment efficiently, including keyboard-based data entry and document or badge scanning when required.<br>• Participate in scheduled training before the event to learn registration procedures, service expectations, and workflow steps.<br>• Maintain organized registration lines and help keep the front desk area running smoothly during peak arrival periods.<br>• Coordinate with event staff to resolve registration questions, attendee issues, and on-site check-in concerns promptly.<br>• Track timing and task priorities carefully to support a well-managed registration process across the event schedule.
<p>We are looking for an experienced Administrative Assistant to support daily office operations for a tax consulting firm. This long-term contract position is ideal for someone who enjoys creating an organized, welcoming environment while handling front desk coordination, document processing, and general administrative support. The role combines client-facing responsibilities with behind-the-scenes assistance that helps professionals stay focused on service delivery. Success in this position requires strong attention to detail, sound judgment, and the ability to manage multiple priorities with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors, maintain a tidy reception area, and provide helpful front desk support throughout the day.</p><p>• Route incoming calls appropriately, capture accurate messages, and address routine administrative questions whenever possible.</p><p>• Receive, sort, and distribute client paperwork, ensuring documents are directed to the right team members in a timely manner.</p><p>• Scan, copy, organize, and file electronic and physical records so information remains accessible, accurate, and professionally presented.</p><p>• Coordinate appointment scheduling and assist with preparing letters, signature packets, tax return folders, audit materials, and other client-facing documents.</p><p>• Manage outgoing and incoming mail, including courier shipments, standard mail preparation, and afternoon mail distribution.</p><p>• Maintain client records within data management systems by setting up new profiles, updating information, and organizing digital files for easy retrieval.</p><p>• Provide day-to-day support to staff with administrative projects, report preparation, document review, and basic in-office technical troubleshooting.</p><p>• Oversee recurring annual administrative activities such as client mailings, organizer distribution, license renewals, and deadline-related reporting.</p><p>• Track office and kitchen inventory, replenish supplies as needed, verify incoming orders, and coordinate purchases to support smooth office operations.</p>
We are looking for a dependable Office Assistant to support daily administrative and front-desk operations for an engineering-focused workplace in Fresno, California. This Contract position is ideal for someone who enjoys keeping office activities organized, assisting visitors and callers, and handling essential documentation with accuracy. The role offers an opportunity to contribute to a busy team by ensuring routine clerical tasks are completed efficiently and effectively.<br><br>Responsibilities:<br>• Welcome visitors, provide front-desk support, and help create a detail-oriented and organized office environment.<br>• Answer incoming calls, direct inquiries to the appropriate team members, and take accurate messages when needed.<br>• Scan, file, and organize physical and digital documents to maintain accessible and up-to-date records.<br>• Perform a range of administrative tasks such as data entry, document preparation, and general office coordination.<br>• Support day-to-day clerical activities to help the office run smoothly and efficiently.<br>• Manage routine paperwork and assist with maintaining orderly filing systems for operational documents.
<p>We are looking for a detail-oriented Front Desk Coordinator to support daily front office operations for our client in Portland, Oregon. This Contract position is ideal for someone who enjoys creating a welcoming experience, managing administrative tasks efficiently, and serving as a reliable first point of contact for visitors and staff. The right candidate will bring strong communication skills, sound judgment, and the ability to stay organized while handling multiple priorities throughout the day.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors, provide direction, and ensure a positive and welcoming front desk experience.</p><p>• Manage a multi-line phone system by answering calls promptly, transferring inquiries, and relaying accurate messages.</p><p>• Coordinate front office activities such as visitor check-in, appointment support, and general reception coverage.</p><p>• Perform data entry and maintain organized digital and physical records to support administrative operations.</p><p>• Prepare, update, and format routine documents, spreadsheets, and correspondence using Microsoft Word and Excel.</p><p>• Monitor shared inboxes and calendars in Microsoft Outlook to help keep communication and scheduling on track.</p><p>• Provide concierge-style assistance by responding to general questions and directing individuals to the appropriate resources.</p><p>• Maintain orderly filing systems and support day-to-day administrative tasks that contribute to efficient office operations.</p>
We are looking for a detail-oriented Receptionist to support daily front desk operations in Daytona Beach, Florida. This Long-term Contract position is ideal for someone who enjoys creating a welcoming environment, managing incoming calls, and keeping administrative tasks organized. The person in this role will serve as a key point of contact for visitors and callers while helping the office run smoothly from day to day.<br><br>Responsibilities:<br>• Welcome guests and provide courteous, efficient front desk support for a positive first impression.<br>• Manage a multi-line phone system, direct calls to the appropriate contacts, and handle inbound inquiries effectively.<br>• Maintain the reception area in an orderly manner and assist with routine administrative coordination as needed.<br>• Support scheduling, message taking, and basic office communication to ensure timely follow-up.<br>• Use Microsoft Office applications to prepare documents, update records, and complete general clerical tasks.<br>• Assist with part-time front desk coverage needs during the contract period while maintaining dependable service levels.
We are looking for a Dispatcher to join our team in Fishers, Indiana in a contract-to-permanent capacity. In this role, you will coordinate technician schedules, support service operations, and help ensure customers receive timely, dependable assistance. This opportunity is ideal for someone who thrives in a fast-paced environment, communicates clearly, and can balance efficiency with a strong service mindset.<br><br>Responsibilities:<br>• Coordinate daily technician assignments and adjust schedules as service needs change throughout the day.<br>• Use dispatch and logistics systems to align service calls with technician availability, territory coverage, and response commitments.<br>• Organize routes strategically to improve productivity, reduce unnecessary travel, and support cost-effective field operations.<br>• Communicate with technicians and internal teams to provide updates, resolve scheduling conflicts, and keep appointments on track.<br>• Monitor open service requests and help ensure work is completed within customer expectations and established service targets.<br>• Support a high-quality customer experience by responding promptly to service issues and maintaining accurate dispatch records.<br>• Review call activity and workload distribution to help improve operational performance and technician utilization.
We are looking for a detail-oriented Human Resources (HR) Administrator to support daily HR activities and front office operations in California. This Long-term Contract position is ideal for someone who enjoys balancing employee-facing administrative work with reception support in an organized on-site setting. The person in this role will help keep HR processes organized, provide a welcoming experience for visitors and candidates, and contribute to smooth office coordination.<br><br>Responsibilities:<br>• Welcome employees, applicants, and guests at the front desk while creating a courteous first impression.<br>• Provide day-to-day administrative assistance to the HR function by organizing records, entering information accurately, and maintaining documentation.<br>• Coordinate pre-employment and onboarding activities, including preparing onboarding materials, supporting screening process steps, and updating employee files.<br>• Arrange interviews, meetings, and other appointments by managing calendars and communicating with internal teams and candidates.<br>• Support benefit-related and general HR administrative tasks by preparing forms, tracking paperwork, and responding to routine inquiries.<br>• Manage incoming mail, order office supplies, and help maintain shared spaces so the workplace remains efficient and well organized.<br>• Draft and process routine business and legal correspondence, forms, and related documentation with a high level of accuracy.<br>• Handle sensitive employee and company information with discretion and follow confidentiality standards at all times.<br>• Assist with additional HR or office projects as priorities shift during the contract assignment.
We are looking for a detail-oriented Receptionist to support daily front desk operations for a service-focused organization. This contract-to-permanent opportunity is ideal for someone who brings strong communication skills, a proactive work style, and an experienced approach to customer interaction. The right candidate will confidently manage incoming calls, welcome visitors, and keep administrative tasks organized while helping create a positive first impression for the office.<br><br><br><br>Responsibilities:<br><br>• Greet guests, clients, and team members in a courteous and attentive manner while maintaining an organized front office environment.<br><br>• Answer and route incoming calls across a multi-line phone system, ensuring messages are accurate and delivered promptly.<br><br>• Provide day-to-day administrative support such as scheduling, data entry, filing, and document preparation.<br><br>• Use Microsoft Word, Excel, and Outlook to manage correspondence, maintain records, and support office communication.<br><br>• Respond to routine questions from visitors and callers with a high level of customer service and care.<br><br>• Monitor front desk activity and help ensure office procedures are followed efficiently throughout the day.<br><br>• Coordinate incoming and outgoing mail, packages, and other general office materials as needed.
We are looking for a service-oriented Workplace Experience Coordinator - Level 1 to support daily front desk and workplace operations in New Jersey. This long-term contract opportunity is ideal for someone who enjoys creating a welcoming environment, coordinating office services, and ensuring employees and visitors receive responsive support. The position plays an important role in maintaining smooth site operations through strong organization, clear communication, and dependable follow-through.<br><br>Responsibilities:<br>• Welcome employees, guests, and visitors with a detail-oriented approach while managing check-in procedures, visitor credentials, and parking access in line with site security expectations.<br>• Coordinate meetings, workplace activities, and on-site events by arranging room setup, confirming logistics, organizing supplies, and supporting breakdown after completion.<br>• Handle service requests related to facility upkeep, including janitorial and maintenance needs, and track follow-up to help maintain an efficient work environment.<br>• Support day-to-day office services such as mail distribution, supply coordination, and onboarding preparation to ensure employees have the resources they need.<br>• Respond to questions, concerns, and workplace issues from staff, guests, and colleagues with a customer-focused mindset and practical solutions.<br>• Work closely with external vendors and internal partners to schedule services, confirm deliveries, and maintain consistent workplace support.<br>• Follow building-specific safety, security, and emergency procedures and escalate issues promptly to protect occupants and visitors.<br>• Prepare basic communications or presentations and share information clearly with team members and small or large groups as needed.
<p>We are looking for an Accounting Technician to join our client on a contract basis with the potential for a permanent position. This position supports high-volume billing operations and helps maintain accurate financial records while working closely with project managers, clients, and internal teams. The role is well suited for someone who is detail-oriented, organized, and comfortable balancing invoice processing, account support, and day-to-day administrative accounting tasks.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Prepare and review a large volume of monthly client invoices, ensuring billing rates, supporting details, and charge information are accurate before release.</p><p>• Coordinate invoice approvals with project managers and other internal stakeholders so billing can be completed on schedule each month.</p><p>• Issue invoices to clients, address billing-related questions, and provide clear follow-up to support timely resolution of discrepancies.</p><p>• Monitor project budgets and share status updates or billing information with clients when requested.</p><p>• Perform light collections activities for assigned accounts, including reviewing outstanding balances and following up on past-due items.</p><p>• Examine aging reports as needed to help identify overdue receivables and support account follow-up efforts.</p><p>• Generate billing from employee timesheet information and verify that submitted data aligns with client and project requirements.</p><p>• Provide backup support for accounts payable, accounts receivable, and front desk coverage when business needs require additional assistance.</p>
We are looking for a NOC Technician to support network operations and help maintain reliable system performance for a long-term contract opportunity in Somerset, New Jersey. This role is suited for someone who can monitor infrastructure activity, respond to service issues efficiently, and contribute to stable connectivity across wireless and cable-based environments. The ideal candidate brings hands-on technical knowledge, sound troubleshooting ability, and a proactive approach to operational support.<br><br>Responsibilities:<br>• Monitor network and system activity to identify outages, performance concerns, and service disruptions in a timely manner.<br>• Investigate alerts and operational incidents, perform initial troubleshooting, and escalate complex issues when needed.<br>• Support connectivity across wireless environments, including WAP and WPAN-related components, to help maintain dependable communications.<br>• Use diagnostic and maintenance utilities in Windows-based environments to assess system health and resolve technical problems.<br>• Assist with the setup, inspection, and validation of cable assemblies and related physical network connections.<br>• Document incidents, resolutions, and recurring issues to improve visibility and support continuous operational efficiency.<br>• Coordinate with internal technical teams to restore services quickly and minimize downtime for supported environments.
We are looking for a Customer Service Representative to join a busy team in North Billerica, Massachusetts. This Long-term Contract position is ideal for someone who thrives in a fast-paced office, communicates with confidence, and can keep service activities organized from start to finish. The person in this role will support daily customer interactions, coordinate technician scheduling, and work closely with internal teams to ensure timely and accurate service delivery.<br><br>Responsibilities:<br>• Coordinate technician appointments and manage scheduling changes to keep service operations running efficiently.<br>• Respond to inbound customer inquiries professionally and provide clear updates on service requests, timelines, and order details.<br>• Partner with internal sales staff and other team members to align customer needs with service availability and next steps.<br>• Enter and maintain customer orders and service information with a high level of accuracy in company systems.<br>• Handle a mix of phone-based communication, including incoming calls and outbound follow-up related to scheduling and customer support.<br>• Monitor open requests and proactively address issues that could affect response times or customer satisfaction.<br>• Support day-to-day office coordination by sharing information across teams and helping maintain an organized workflow.
<p>We are looking for a PC Technician to support a large-scale device refresh initiative. This contract opportunity with potential for a permanent role is ideal for someone who enjoys hands-on technical work, organized deployment activity, and solving workstation issues in a fast-paced environment. The position will focus on preparing, upgrading, and deploying devices across multiple facilities while helping ensure staff have properly configured equipment for daily operations.</p><p><br></p><p>Responsibilities:</p><p>• Prepare and install workstation setups at assigned facilities, ensuring each area is ready for device deployment and end-user use.</p><p>• Upgrade existing computers from Windows 10 to Windows 11 and perform imaging tasks for legacy hardware that will remain in service.</p><p>• Replace or redeploy non-clinical equipment based on provided asset guidance, including determining which devices should be retained, reassigned, or removed from use.</p><p>• Configure clinical workstations and laptops as thin clients by installing IGEL and supporting desktop virtualization standards across applicable devices.</p><p>• Apply accurate device naming conventions and verify asset information so equipment is properly identified within organizational systems.</p><p>• Assist with basic peripheral connectivity such as monitors, keyboards, mice, and other plug-and-play components during workstation deployment.</p><p>• Evaluate hardware placement needs and make practical recommendations on where older and newer devices should be allocated between clinical and non-clinical environments.</p><p>• Support daily rollout coordination by reviewing upcoming device schedules, confirming deployment readiness, and helping maintain progress against project timelines.</p><p>• Provide team lead support when needed by guiding workflow, organizing next-day priorities, and helping ensure deployment activities are completed efficiently</p>
<p>We are looking for two <strong>Call Center Specialists</strong> to support retailer communications and deliver responsive service from Albany, New York. These Contract positions focus on handling daily outreach and inbound inquiries while helping retailers maintain accurate instant ticket inventory and stay informed about current game offerings. The ideal candidates bring customer-focused approach, strong organization, are very comfortable on the phones, and have the ability to manage multiple priorities in a fast-paced call center environment.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Coordinate and complete the daily call queue with accuracy, urgency, and consistent follow-through.</p><p>• Respond to incoming calls from retailers, address questions clearly, and provide timely support for order-related concerns.</p><p>• Share updates on active games, upcoming launches, jackpot activity, and promotional programs so retailers can plan effectively.</p><p>• Review and prepare required forms and documentation, ensuring all records are completed correctly and submitted on time.</p><p>• Partner with retailers and internal teams to research ordering discrepancies, shipment issues, and inventory-related questions.</p><p>• Conduct outbound follow-up with retailers who have not yet confirmed their orders and help secure timely responses.</p><p>• Use computer-based tools, including Enterprise Series and customer service systems, to enter information and track interactions.</p><p>• Balance multiple tasks throughout the day while maintaining service quality and meeting productivity expectations.</p><p>• Expand knowledge through cross-training to provide broader team support and improve issue resolution coverage.</p>