Add your latest resume to match with open positions.
1076 results for Help Desk Technician in Accountemps
- Diamond Bar, CA
- onsite
- Temporary / Contract
- 20.00 - 21.00 USD / Hourly
- We are looking for a Customer Service Representative to support membership services for a manufacturing organization in Diamond Bar, California. This Long-term Contract opportunity is ideal for someone who enjoys assisting customers, handling high-volume communication, and maintaining accurate records in a fast-paced environment. The person in this role will help deliver responsive service across phone and administrative channels while ensuring a detail-oriented and positive customer experience.<br><br>Responsibilities:<br>• Manage incoming customer calls and respond to service-related questions with accuracy and courtesy<br>• Place outbound calls as needed to follow up on requests, clarify account details, or provide updates<br>• Enter orders, service requests, and customer information into CRM and internal databases with a high level of accuracy<br>• Maintain organized documentation of customer interactions, transactions, and resolutions for recordkeeping purposes<br>• Support membership-related inquiries by providing clear guidance and timely issue resolution<br>• Coordinate with internal teams to address escalated concerns and ensure smooth completion of customer requests<br>• Perform data entry and administrative support tasks that contribute to efficient daily operations<br>• Participate in outreach activities and customer communications that strengthen engagement and service delivery
- 2026-10-22T19:08:43Z
- Davenport, IA
- onsite
- Temporary to Hire
- 18.00 - 23.00 USD / Hourly
- <p>A stable and well-established Davenport-area manufacturer is seeking a <strong>Front Office & HR Support Coordinator</strong> to become an integral part of its team. This is an excellent opportunity for someone who enjoys being the go-to person in an office environment while supporting Human Resources and helping keep daily operations running smoothly.</p><p><br></p><p>This position combines front office responsibilities, employee support, administrative coordination, and payroll-related assistance. The ideal candidate is organized, dependable, professional, and enjoys building a long-term career with an employer that values longevity and teamwork.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Serve as the first point of contact for visitors, employees, and incoming calls</li><li>Coordinate visitor check-in procedures and office security protocols</li><li>Manage incoming and outgoing mail</li><li>Provide administrative support across multiple departments</li><li>Assist the Human Resources team with confidential employee matters</li><li>Support payroll preparation and payroll-related administrative activities</li><li>Create and distribute employee communications and company newsletters</li><li>Coordinate employee acknowledgements, recognition efforts, and other office support activities</li><li>Maintain organized records and documentation</li><li>Assist with special projects and day-to-day office operations</li></ul><p><br></p><p><strong>Why This Opportunity?</strong></p><p>This is a contract-to-hire opportunity with great long-term potential coming available due to a retirement! Join a company where employees build long-term careers and make a meaningful impact across the organization. You'll work closely with leadership, gain exposure to HR functions, and play a key role in supporting employees and daily business operations.</p><p><br></p><p>Apply and share your resume and/or connect with our team directly by calling us at (563) 359-7535.</p><p><br></p>
- 2026-10-23T17:48:43Z
- Des Moines, IA
- onsite
- Temporary / Contract
- 24.00 - 25.00 USD / Hourly
- <p>We are looking for a detail-oriented Receptionist to support daily front-desk operations for a busy office in Des Moines, Iowa. This is a contract to hire opportunity suited for someone who brings strong customer service skills, sound judgment, and a highly organized approach to administrative support. The ideal candidate will serve as the first point of contact for visitors and callers while helping keep records, payments, and office communications accurate and well managed.</p><p><br></p><p>Responsibilities:</p><p>• Welcome guests in a courteous manner and direct them appropriately</p><p>• Manage a multi-line phone system, respond to incoming calls promptly, and relay messages to the correct team members.</p><p>• Record and process member payments and contractor check transactions using secure office systems.</p><p>• Handle cash receipts carefully and prepare deposit documentation for banking activities.</p><p>• Sort incoming mail and distribute correspondence</p><p>• Prepare and send dues-related letters and small mailings to contractors as needed.</p><p>• Maintain both paper and digital records for members and contractors, including timely entry of new member information.</p><p><br></p><p>This opportunity is perfect for someone who wants to put down roots with a company, enjoy a small-office environment, and build a long-term career in administrative and receptionist support. Please apply today! Call 515.706.4974 with any questions.</p>
- 2026-11-09T19:48:43Z
- Southborough, MA
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- We are looking for a detail-oriented Front Desk Coordinator to support daily office operations for a contract position. This role is ideal for someone who creates a welcoming first impression, stays organized in a fast-paced setting, and handles administrative tasks with accuracy. The assignment is expected to last about three months, with the potential to become a longer-term opportunity.<br><br>Responsibilities:<br>• Welcome visitors and clients upon arrival, provide courteous assistance, and direct them to the appropriate staff or meeting areas.<br>• Manage incoming calls through a multi-line phone system, respond to routine inquiries, and transfer calls efficiently.<br>• Coordinate front desk activities to keep the reception area organized, presentable, and running smoothly throughout the day.<br>• Use Microsoft Word and Excel to prepare basic documents, maintain records, and support general administrative needs.<br>• Address day-to-day issues with sound judgment, taking initiative to resolve concerns quickly and effectively.<br>• Provide front desk support by assisting guests and team members with routine requests and office-related needs.
- 2026-11-11T19:28:44Z
- North Miami, FL
- onsite
- Temporary to Hire
- 18.00 - 19.00 USD / Hourly
- <p>We are looking for a dependable Bilingual Spanish Receptionist to support daily front desk operations in North Miami, Florida. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience for visitors while keeping communication and administrative tasks organized. The person in this role will serve as a key point of contact for guests, callers, and internal staff, helping the office run smoothly through strong coordination and attention to detail.</p><p><br></p><p>Schedule: Candidates must be available to work two Saturdays per month as part of the regular schedule.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage the front desk by greeting visitors, directing them appropriately, and maintaining a welcoming first impression for the office.</li><li>Handle incoming calls through a multi-line phone system, route messages accurately, and respond to general inquiries in a timely manner.</li><li>Communicate professionally in both English and Spanish with visitors, callers, clients, and internal staff.</li><li>Coordinate calendars and arrange appointments, ensuring schedules are updated and communicated clearly to relevant team members.</li><li>Prepare, send, and respond to email correspondence with accuracy across internal and external contacts.</li><li>Enter and maintain data in office systems, keeping records current, organized, and easy to retrieve.</li><li>Organize physical and digital files to support efficient document management and day-to-day administrative needs.</li><li>Assist with routine clerical tasks using Microsoft Word, Excel, and Outlook to support office operations and reporting.</li><li>Provide courteous customer service by addressing questions, resolving basic issues, and escalating matters when needed.</li></ul><p><br></p>
- 2026-11-06T21:38:42Z
- Lenoir, NC
- remote
- Temporary / Contract
- 25.00 - 25.00 USD / Hourly
- <p><strong>Overview</strong></p><p>Our client, a top 3 technology company in the world, is looking to add to their data center team. The Level 1 Cable Technician is responsible for executing structured cabling and fiber installation/decommissioning tasks under the direction of senior technicians or leads. This role is hands-on and task-driven, with no decision-making authority.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Install, route, and secure fiber and copper cabling per project plans and standards</li><li>Pull, dress, label, and terminate fiber cables as instructed</li><li>Pull, decommission and recycle cable that is in line with the standards set</li><li>Assist with fiber placement in racks, trays, and pathways</li><li>Maintain clean and organized work areas in active data centers or network environments</li><li>Follow safety, security, and quality procedures at all times</li><li>Escalate issues or blockers to L2 Technicians or Leads</li></ul>
- 2026-10-28T12:53:46Z
- Menlo Park, CA
- onsite
- Temporary / Contract
- 24.00 - 28.00 USD / Hourly
- <p><br></p><p>We're looking for an energetic, polished, and resourceful <strong>DIRECT OF FIRST IMPRESSIONS</strong> - <strong>Receptionist / Front Desk Coordinator</strong> to be the first point of contact for our employees, guests, and clients. In this fast-paced startup environment, you'll do more than manage the front desk. You'll help create a welcoming office experience, support workplace operations, and keep things running smoothly behind the scenes.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Welcome visitors, candidates, and clients with a professional and friendly demeanor</li><li>Manage front desk operations, incoming calls, and general office communications</li><li>Coordinate meetings, conference rooms, and guest experience logistics</li><li>Handle mail, deliveries, office supplies, and workplace requests</li><li>Support employee events, team lunches, and office culture initiatives</li><li>Jump in on special projects and help wherever needed to support a growing team</li></ul>
- 2026-11-06T08:39:08Z
- Los Angeles, CA
- remote
- Temporary / Contract
- 20.00 - 25.00 USD / Hourly
- <p>A company in West LA is seeking a detail-oriented Administrative Assistant to join their team on a temp-to-hire basis. This role is ideal for someone who enjoys supporting day-to-day office operations, providing excellent internal and external customer service, and managing multiple priorities in a fast-paced environment. Role is onsite Monday - Friday</p><p><br></p><p>Key Responsibilities</p><ul><li>Manage calendars, schedule meetings, and coordinate appointments</li><li>Answer and direct incoming phone calls and emails</li><li>Welcome visitors and provide front desk support as needed</li><li>Prepare correspondence, reports, presentations, and other business documents</li><li>Maintain electronic and paper filing systems</li><li>Assist with data entry, recordkeeping, and database management</li><li>Coordinate office supplies, vendors, and general administrative needs</li><li>Support expense reporting, invoice processing, and other administrative projects</li><li>Collaborate with various departments to ensure smooth office operations</li><li>Handle confidential information with professionalism and discretion</li></ul><p><br></p>
- 2026-11-04T01:04:34Z
- San Diego, CA
- remote
- Temporary to Hire
- 20.00 - 22.00 USD / Hourly
- <p>Our nonprofit organization is seeking a compassionate and service-oriented <strong>Customer Service Representative</strong> to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul><p><br></p>
- 2026-11-07T00:13:44Z
- Greenville, SC
- onsite
- Temporary to Hire
- 32.00 - 38.00 USD / Hourly
- <p>We are looking for a Systems Administrator to join a manufacturing client in Greenville, South Carolina in a contract-to-hire capacity. This fully onsite position will strengthen internal IT operations while improving the reliability of end-user and infrastructure support. The role combines hands-on technical administration with daily user assistance, making it ideal for someone who is comfortable managing both systems and support responsibilities in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide day-to-day technical support for employees across a manufacturing site, resolving hardware, software, and access-related issues in a timely manner.</p><p>• Administer Windows-based systems and user environments, including account management, device configuration, and operating system support.</p><p>• Manage Microsoft 365, Azure, and Entra ID administration to maintain secure access, identity controls, and productivity services.</p><p>• Configure and maintain Group Policy settings, security permissions, and endpoint policies to support organizational standards.</p><p>• Prepare, deploy, and refresh user devices through imaging and Intune-based device management processes.</p><p>• Support local network hardware and infrastructure, helping ensure stable connectivity and dependable on-premises operations.</p><p>• Partner with internal IT staff to expand in-house technical capabilities and strengthen support coverage for the facility.</p><p>• Contribute to infrastructure improvement efforts, including initiatives related to moving on-premises environments into Azure cloud services.</p><p>• Assist with SharePoint and related collaboration tools when needed as part of broader systems support activities.</p>
- 2026-10-22T20:28:44Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- We are looking for a welcoming and organized Property Administrator to support daily front desk and workplace operations. This Contract position is ideal for someone who enjoys creating a positive on-site experience for visitors, tenants, and internal teams while keeping administrative tasks running smoothly. The role blends reception coverage, coordination, and general office support in a well-organized property environment.<br><br>Responsibilities:<br>• Welcome guests, tenants, and vendors at the front desk and provide courteous assistance with inquiries, directions, and check-in procedures.<br>• Manage incoming calls, messages, and general correspondence, ensuring requests are directed promptly to the appropriate contacts.<br>• Coordinate day-to-day workplace and reception activities to maintain an orderly, responsive, and service-focused office environment.<br>• Support property administration by preparing documents, updating records, and maintaining organized files for routine operations.<br>• Schedule meetings, assist with visitor logistics, and help oversee shared spaces so they remain presentable and ready for use.<br>• Track office and reception supply needs, place requests when inventory runs low, and help maintain smooth day-to-day operations.<br>• Partner with building staff, service providers, and internal teams to help resolve routine facility or tenant service issues in a timely manner.<br>• Assist with special projects and operational updates as needed, including administrative tasks tied to workplace process changes when applicable.
- 2026-11-04T18:48:43Z
- Plano, TX
- onsite
- Temporary / Contract
- 22.80 - 26.40 USD / Hourly
- We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential.<br><br>Responsibilities:<br>• Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing.<br>• Review stock levels and communicate product availability to customers so expectations are set clearly and early.<br>• Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status.<br>• Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions.<br>• Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support.<br>• Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments.<br>• Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes.<br>• Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
- 2026-10-20T17:48:46Z
- Albuquerque, NM
- onsite
- Temporary / Contract
- 20.90 - 22.00 USD / Hourly
- We are looking for a Front Desk Coordinator to support daily front office activities and create a welcoming experience for visitors and staff in Albuquerque, New Mexico. This Contract position is ideal for someone who enjoys balancing customer-facing responsibilities with workplace coordination and administrative support. The role will help keep the reception area organized, ensure smooth day-to-day desk operations, and assist with meeting and event logistics.<br><br>Responsibilities:<br>• Welcome guests, employees, and vendors in a courteous and detail-oriented manner and serve as the first point of contact at the front desk.<br>• Oversee daily reception activities, including answering inquiries, directing visitors, and maintaining an orderly check-in experience.<br>• Coordinate facility-related service requests and communicate with building support teams to help resolve workplace needs.<br>• Keep common areas, reception spaces, and shared rooms neat, organized, and ready for daily use.<br>• Arrange meeting spaces by preparing rooms, confirming schedules, and supporting onsite event coordination as needed.<br>• Manage front desk administrative tasks such as handling incoming communications, tracking visitors, and supporting general office operations.
- 2026-10-20T15:24:10Z
- Chicago, IL
- onsite
- Temporary / Contract
- 23.75 - 27.50 USD / Hourly
- We are looking for a dependable Part Time Office Manager to support daily office operations in Chicago, Illinois. This is a Contract position with a part-time schedule and an initial 90-day term, with the possibility of extension based on business needs. The person in this role will serve as a key point of contact for visitors and employees while helping maintain an organized, efficient, and well-functioning workplace.<br><br>Responsibilities:<br>• Welcome guests, manage the front desk experience, and coordinate visitor access including delivery handling and badge distribution.<br>• Prepare meeting spaces for internal and client-facing gatherings, ensuring conference rooms are organized and ready for use.<br>• Oversee day-to-day office support activities by monitoring workplace needs, submitting facilities requests, and helping maintain a clean and organized environment.<br>• Track, replenish, and organize office and kitchen supplies so staff have the materials they need to work efficiently.<br>• Provide administrative support for routine office operations, including light coordination of communications and scheduling tools such as Outlook and Teams.<br>• Assist with basic accounts payable-related tasks and other clerical duties that support smooth office administration.<br>• Help with shared office services such as coffee setup and other practical tasks that contribute to a positive employee experience.
- 2026-11-10T21:53:43Z
- Marblehead, MA
- onsite
- Temporary to Hire
- 18.00 - 20.00 USD / Hourly
- We are looking for an experienced Front Desk Coordinator to serve as the first point of contact for visitors and callers. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming environment while keeping front office operations organized and responsive. The person in this role will balance guest support, phone coverage, and daily administrative coordination with strong attention to detail.<br><br>Responsibilities:<br>• Welcome guests and staff with a friendly, detail-oriented presence and ensure the reception area remains orderly and inviting.<br>• Manage a multi-line phone system, directing incoming calls promptly and accurately to the appropriate individuals or departments.<br>• Provide front desk assistance by answering questions, sharing information, and helping visitors address their needs efficiently.<br>• Coordinate front desk activities such as visitor check-in, message handling, and general office communication throughout the day.<br>• Monitor inbound call volume and respond courteously while maintaining a high standard of customer service.<br>• Support day-to-day administrative tasks that help the office run smoothly, including basic clerical and scheduling assistance.<br>• Maintain clear communication with internal team members to relay important visitor or caller information in a timely manner.
- 2026-11-03T21:08:46Z
- Cortland, NY
- onsite
- Temporary to Hire
- 19.00 - 20.00 USD / Hourly
- <p>We are looking for a friendly and organized Medical Receptionist to support a patient-focused healthcare office in Cortland, New York. This contract-to-permanent opportunity is ideal for someone who enjoys creating a welcoming experience while keeping scheduling, patient communication, and front-desk operations running smoothly. The person in this role will help patients navigate appointments, insurance questions, and follow-up care while maintaining accurate records and attentive service throughout each interaction.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate incoming and outgoing patient calls, respond to pre-appointment questions, and guide conversations toward confirmed office visits when appropriate.</p><p>• Arrange appointments, send reminders, and confirm upcoming visits to help maintain an efficient daily schedule and a positive patient experience.</p><p>• Review insurance details, collect required forms, and prepare documentation so products and services are ready in time for scheduled appointments.</p><p>• Support patient check-in and front-desk activities while handling account information with discretion and in accordance with privacy and compliance standards.</p><p>• Explain service fees, available coverage, and payment choices, then organize follow-up visits or additional outpatient scheduling as needed.</p><p>• Contribute to quality and service goals by promoting best practices and encouraging satisfied patients to refer others to the practice.</p><p>• Build productive relationships with outside service partners and vendors while assisting with supply and inventory coordination.</p><p>• Participate in ongoing learning through meetings, conference calls, and training sessions to stay current on office procedures and patient service expectations.</p>
- 2026-10-15T21:21:58Z
- Knoxville, TN
- onsite
- Temporary / Contract
- 17.10 - 19.80 USD / Hourly
- We are looking for a dependable Test Center Administrator to support daily exam operations in Knoxville, Tennessee. This Long-term Contract opportunity is ideal for someone who is organized, attentive to detail, and comfortable creating a detail-focused and secure experience for every visitor. The person in this role will balance front-desk support, candidate assistance, and active test room monitoring while following established testing procedures. Success in this position requires strong customer service skills, sound judgment, and the ability to stay calm in a fast-paced environment.<br><br>Responsibilities:<br>• Welcome candidates upon arrival, confirm identity documentation, and guide them through the check-in process efficiently and courteously.<br>• Carry out required screening procedures, including the use of security equipment, to help maintain testing integrity and compliance.<br>• Observe exam sessions through routine walkthroughs and close monitoring to ensure rules are followed and irregular activity is addressed promptly.<br>• Provide basic assistance with testing devices and equipment, resolving minor technical issues or escalating concerns when needed.<br>• Respond quickly to candidate questions or incidents, documenting concerns accurately and taking appropriate action in line with site procedures.<br>• Protect confidential testing materials and uphold a secure, orderly environment throughout all phases of exam administration.<br>• Support a fair and comfortable experience for each test taker by enforcing policies consistently and assisting with check-in, seating, and room transitions.<br>• Complete administrative tasks during quieter periods, including scanning, clerical support, record handling, and preparation of materials or equipment.<br>• Capture and maintain digital identification records, such as fingerprint scans, when required by the testing program.<br>• Adjust to operational scheduling needs and represent the organization courteously while following established policies, practices, and standards.
- 2026-10-27T14:48:43Z
- Chicago, IL
- onsite
- Temporary / Contract
- 16.20 - 17.00 USD / Hourly
- We are looking for a dependable Test Center Administrator to support daily operations at a testing site in Chicago, Illinois. This Long-term Contract position is ideal for someone who enjoys customer-facing work, maintains strong attention to detail, and can help create a secure, organized testing environment. The person in this role will welcome candidates, guide them through the check-in process, and oversee testing sessions to help ensure policies are followed. Success in this position requires comfort with computer-based systems, steady mobility throughout the day, and a detail-focused approach to administrative support.<br><br>Responsibilities:<br>• Welcome test takers upon arrival and provide clear instructions to help them move smoothly through the intake process.<br>• Verify candidate identification and confirm required documentation before admitting individuals to the testing area.<br>• Perform security screenings to ensure prohibited items such as notes, calculators, or other unauthorized materials are not brought into exams.<br>• Monitor the testing room at regular intervals by walking through the site frequently to help maintain compliance with testing rules.<br>• Support the administration of web-based exams for certification, credentialing, and admissions-related testing programs.<br>• Complete light administrative tasks, including basic office support and accurate handling of testing-related records.<br>• Use computer applications confidently to manage check-ins, support testing workflows, and address routine system-related needs.<br>• Maintain a calm, organized environment for candidates while responding appropriately to questions and following established procedures.<br>• Work within the site schedule, including availability for the center’s operating days on Monday and Saturday.
- 2026-11-03T17:48:43Z
- Stoneham, MA
- onsite
- Permanent / Full Time
- 60000.00 - 61000.00 USD / Yearly
- We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences.<br><br>Responsibilities:<br>• Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently.<br>• Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail.<br>• Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience.<br>• Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs.<br>• Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction.<br>• Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations.<br>• Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
- 2026-10-23T14:48:44Z
- San Diego, CA
- onsite
- Temporary / Contract
- 19.00 - 22.00 USD / Hourly
- <p>Our client, a mission-driven organization in the nonprofit industry, is seeking a compassionate and service-oriented Customer Service Representative to support constituents, donors, members, and community partners. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others in a fast-paced, purpose-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for incoming calls, emails, and inquiries from donors, members, clients, and community stakeholders</li><li>Provide accurate information regarding programs, services, events, and organizational resources</li><li>Resolve customer and constituent concerns in a timely, professional, and empathetic manner</li><li>Maintain and update customer records, databases, and case notes with a high level of accuracy</li><li>Process forms, registrations, donations, and other service-related documentation</li><li>Escalate complex issues to the appropriate department as needed</li><li>Assist with outreach efforts, event support, and follow-up communications</li><li>Collaborate with internal teams to ensure excellent service delivery and a positive experience for stakeholders</li><li>Prepare basic reports and track service metrics as requested</li><li>Support special projects and general administrative tasks as needed</li></ul><p><br></p>
- 2026-11-11T18:13:45Z
- Austintown Nt, OH
- onsite
- Temporary to Hire
- 19.00 - 22.00 USD / Hourly
- We are looking for a Work Order Coordinator to support service operations for a construction and contractor-focused organization in Ohio. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-moving customer service environment and can manage multiple work orders with accuracy and urgency. In this role, you will serve as a key point of coordination between clients, technicians, subcontractors, and internal teams to keep service requests moving efficiently from intake through completion.<br><br>Responsibilities:<br>• Manage service requests across multiple platforms, updating records accurately and maintaining complete work order details throughout the service cycle.<br>• Coordinate work orders from initial intake through final resolution, ensuring each request progresses according to service expectations and client timelines.<br>• Assign service calls to subcontractors based on established procedures, coverage needs, and required response times.<br>• Arrange and oversee vendor visits, repair activity, and inspection scheduling for client locations across the country.<br>• Monitor open work orders closely, provide status updates, and follow up on delays involving approvals, parts availability, or technician arrival times.<br>• Support field technicians by confirming dispatch details, facilitating site access, documenting check-in and check-out activity, and assisting with approved cost adjustments when needed.<br>• Organize client-specific projects, verify that assigned tasks are completed properly, and escalate urgent service issues to management without delay.<br>• Gather and review vendor billing support documents, communicate with internal departments as needed, and produce reports or database information requested by leadership.
- 2026-11-06T18:48:42Z
- El Segundo, CA
- onsite
- Temporary / Contract
- 140000.00 - 170000.00 USD / Yearly
- <p>Position Overview</p><p>We are seeking a passionate, technically savvy <strong>Director of Customer Experience</strong> to lead and optimize the end-to-end customer journey for a growing direct-to-consumer (DTC) beauty brand. This is a highly visible, hands-on leadership opportunity for someone who thrives at the intersection of customer experience, technology, AI automation, and operational excellence.</p><p>The ideal candidate brings strong project management capabilities, experience within the Shopify ecosystem, and a proven ability to implement CRM solutions, optimize AI-powered customer support, and manage internal or outsourced customer service teams.</p><p>We are looking for a proactive leader who can take ownership of the customer experience function, establish scalable processes, and advocate for the customer across the organization.</p><p>Key Responsibilities</p><p><strong>Customer Experience Strategy & Leadership</strong></p><ul><li>Own and execute the customer experience strategy across the entire customer journey.</li><li>Serve as the primary advocate for customer experience, partnering with executive leadership, marketing, operations, and e-commerce teams.</li><li>Identify opportunities to improve customer satisfaction, retention, loyalty, and lifetime value.</li><li>Establish KPIs and performance metrics to measure customer experience effectiveness.</li></ul><p><strong>CRM, Technology & AI Optimization</strong></p><ul><li>Lead the implementation, integration, and ongoing optimization of CRM and customer experience platforms.</li><li>Manage technology solutions within the Shopify ecosystem, including customer service, loyalty, reviews, and subscription platforms.</li><li>Oversee AI-powered customer support agents, chatbot solutions, and automation initiatives.</li><li>Establish AI governance practices, quality standards, and processes to ensure accurate, effective customer interactions.</li><li>Evaluate emerging technologies and recommend solutions to improve efficiency and customer satisfaction.</li></ul><p><strong>Project Management & Process Improvement</strong></p><ul><li>Lead cross-functional projects from planning and implementation through execution and optimization.</li><li>Develop standard operating procedures (SOPs), process documentation, and scalable workflows.</li><li>Identify operational inefficiencies and implement solutions that improve service quality and productivity.</li><li>Take ownership of initiatives, ensuring accountability, timely execution, and measurable results.</li></ul><p><strong>Customer Service Operations</strong></p><ul><li>Oversee internal customer support teams and/or outsourced customer service agencies.</li><li>Establish performance expectations, service standards, and quality assurance processes.</li><li>Monitor customer service metrics, including CSAT, response times, resolution rates, and customer sentiment.</li><li>Leverage customer feedback, reviews, and support data to identify trends and recommend improvements.</li></ul><p><br></p>
- 2026-10-30T18:08:43Z
- Minnetonka, MN
- onsite
- Temporary to Hire
- 25.00 - 28.00 USD / Hourly
- <p>We are looking for a highly organized Office Manager to support daily operations for a busy office. This contract opportunity is ideal for someone who thrives in a fast-paced environment, stays composed under pressure, and can manage front desk, administrative, and office coordination responsibilities effectively. The role requires strong attention to detail, a service-oriented mindset, and the flexibility to support longer hours during peak tax season, including occasional Saturday coverage.</p><p><br></p><p>Responsibilities:</p><p>• Welcome clients and visitors, manage front desk activity, and ensure an organized and efficient office experience.</p><p>• Coordinate day-to-day administrative operations, including scheduling, document handling, and general office support.</p><p>• Monitor inventory levels and place orders for office materials to keep the workplace stocked and organized.</p><p>• Maintain shared office resources and ensure supplies are available for staff throughout busy periods.</p><p>• Assist with basic bookkeeping tasks, recordkeeping, and routine administrative financial support.</p><p>• Respond to phone calls, messages, and general inquiries in a timely and courteous manner.</p><p>• Help prioritize changing workloads and support multiple requests without losing accuracy or effectiveness.</p><p>• Provide additional operational support during peak season, which may include extended hours and weekend availability.</p>
- 2026-11-04T13:58:45Z
- Lynnwood, WA
- onsite
- Temporary to Hire
- 24.00 - 26.00 USD / Hourly
- <p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
- 2026-10-28T15:53:46Z
- Clarksville, TN
- onsite
- Temporary / Contract
- 20.00 - 24.00 USD / Hourly
- We are looking for a Desktop Support Analyst to join an onsite team in Clarksville, Tennessee for a Contract assignment supporting a large-scale device rollout in a manufacturing setting. This position is centered on preparing, deploying, and supporting Windows-based laptops and desktops while helping employees transition to new equipment with minimal disruption. The ideal candidate is practical, user-focused, and confident resolving common technical issues in the field while following established procedures and site safety expectations.<br><br>Responsibilities:<br>• Prepare Windows laptops and desktop systems for deployment by imaging, configuring settings, and validating device readiness before distribution.<br>• Deliver new hardware to end users, replace existing equipment, and guide employees through initial setup activities to ensure a smooth transition.<br>• Provide hands-on support for Microsoft 365 tools, including Outlook, Teams, OneDrive, and related productivity applications during device rollout.<br>• Install required business software and resolve issues involving application setup, device imaging, and workstation configuration.<br>• Rebuild and ready returned equipment for future use by re-imaging devices, checking functionality, and updating deployment status records.<br>• Coordinate deployment schedules with users and internal contacts to manage device swaps efficiently and maintain project momentum.<br>• Assist with basic OneDrive file access concerns and support user-facing migration tasks tied to workstation deployment activities.<br>• Record completed work, update asset tracking information, and maintain accurate documentation throughout the deployment lifecycle.<br>• Follow site-specific safety rules, security procedures, and deployment standards while escalating more advanced technical problems when appropriate.
- 2026-10-29T19:24:08Z