986 Results for Client Services Specialist Jobs in Accountemps

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Customer Service Representative

Racine, WI
onsite
Temporary to Hire
20.00 - 21.00 USD / Hourly
We are looking for a Customer Service Representative to support a non-profit organization in Racine, Wisconsin. This contract position with permanent potential is ideal for someone who enjoys helping people, communicating clearly, and handling a steady flow of customer interactions in a service-focused environment. The person in this role will manage inquiries, process orders accurately, and provide dependable support across inbound and outbound communication channels. Responsibilities: • Respond to incoming customer calls with professionalism and provide clear, helpful information. • Assist individuals with questions, concerns, and service requests while delivering a positive customer experience. • Enter orders and update customer details with accuracy and attention to detail. • Place outbound calls as needed to follow up on requests, confirm information, or provide updates. • Document customer interactions thoroughly to maintain organized and reliable records. • Resolve routine issues efficiently and escalate more complex matters to the appropriate team when necessary. • Support daily call center operations by managing a consistent volume of phone-based interactions.
2026-11-13T14:54:06Z

Sales Support

Greer, SC
onsite
Temporary to Hire
26.60 - 30.80 USD / Hourly
We are looking for a driven Sales Support specialist to join a wholesale distribution team in Greer, South Carolina. This Contract to permanent opportunity is well suited for someone who enjoys building interest with prospective clients, maintaining organized outreach efforts, and helping move new business conversations forward. The role blends lead follow-up, proactive prospecting, and accurate record management to support continued sales growth. Responsibilities: • Reach out to prospective menu clients to introduce product offerings and build interest through consistent outbound communication. • Prepare and send sample packets to potential customers, then manage follow-up conversations until a clear buying decision is reached. • Record interactions, updates, and next steps in the company system to keep prospect information current and actionable. • Schedule future outreach activities and maintain an organized pipeline of leads, callbacks, and sales opportunities. • Work through existing leads provided by the business while also identifying and engaging new prospects independently. • Support inbound and outbound sales efforts by responding promptly to inquiries and helping advance opportunities through the sales process.
2026-10-27T16:38:45Z

Customer Service

Williamsport, PA
onsite
Permanent / Full Time
55000.00 - 60000.00 USD / Yearly
We are looking for a customer-focused, detail-oriented individual to join our team in Pennsylvania as a permanent Customer Service team member supporting insurance agent and service activities. This position blends client assistance, administrative coordination, and marketing support to help deliver a positive agency experience. The ideal candidate is organized, welcoming, and comfortable handling insurance-related documentation while assisting with policy quotes and day-to-day office needs. Responsibilities:• Review and organize insurance paperwork to ensure signatures, forms, and transaction details are complete and accurate.• Assist with preparing and updating policy quotes, endorsements, and related customer service documentation.• Coordinate client-related follow-up by assigning tasks within the agency system and helping the team stay on schedule.• Support the agency’s online presence by planning social media content and helping execute marketing initiatives.• Welcome visitors to the office and provide a welcoming first point of contact for clients and guests.• Respond to customer questions and service requests with timely, courteous, and solution-oriented communication.
2026-11-11T14:58:17Z

Customer Service Representative

Stevens Point, WI
onsite
Temporary / Contract
20.00 - 21.00 USD / Hourly
Are you passionate about helping others and delivering exceptional customer service? We are seeking a Customer Service Representative to join a respected non-profit organization in Stevens Point, WI. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support. In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you. Why Join Us?<ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li>$1,000+ Quarterly Performance Bonus available to all contractors and employees</li></ul>Key Responsibilities<ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li><li>Contribute to a positive customer experience by building rapport and demonstrating a commitment to helping others.</li></ul>This is an excellent opportunity for someone looking to grow their customer service career while making an impact within a community-focused organization.
2026-10-23T13:48:46Z

Customer Service Representative

San Antonio, TX
remote
Temporary / Contract
18.00 - 20.00 USD / Hourly
We are seeking a professional and customer-focused Customer Service Representative to serve as the primary point of. The ideal candidate will provide exceptional service by answering inquiries, resolving issues, processing requests, and ensuring a positive customer experience. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities<ul><li>Respond to customer inquiries via phone, email, chat, and in person when applicable.</li><li>Resolve customer concerns, complaints, and service-related issues in a timely and professional manner.</li><li>Process orders, account updates, payments, and service requests accurately.</li><li>Maintain detailed and accurate customer records in CRM and database systems.</li><li>Provide information regarding products, services, policies, and procedures.</li><li>Escalate complex issues to the appropriate department when necessary.</li><li>Follow up with customers to ensure issue resolution and customer satisfaction.</li><li>Meet established service levels, productivity goals, and quality standards.</li><li>Collaborate with internal departments to support customer needs and improve service delivery.</li><li>Maintain confidentiality of customer information and company records.</li></ul>
2026-11-10T19:38:46Z

Procurement Specialist

Saline, MI
onsite
Temporary / Contract
19.00 - 22.00 USD / Hourly
Seeking a Procurement Specialist in the Saline MI area. This role is 100% ONSITE M-F 8am - 5pm. The Procurement Specialist is responsible for providing effective customer service for all internal and external customers. They will work diligently to fulfill the commitment of providing the right tool at the right price and the right time, efficiently and accurately performing all tasks related to exceeding our customer’s requirements. Job Functions: * Works closely with internal and external customers to ensure optimal service is provided. * Develop effective business relationships with the supply base. * Processes customer and vendor orders according to designated process. * Provides timely and accurate information to incoming customer order status requests. * Works closely with the credit department to resolve disputed A/R and A/P issues. * Manages vendor purchase order follow up and issue resolution. * May handle inventory management and inventory level analysis. * Review inventory for nonmoving and overstock items and take appropriate action. * Resolves vendor shipping issues in conjunction with warehouse. Competencies: * Customer/Client/Vendor Focus. * Problem Solving & Analysis. * Time Management and Self-Motivation * Communication Proficiency. * Teamwork Orientation. * Effective conflict resolution. * Proficient Excel capabilities. * Organization/Prioritization of tasks. * Attention to detail Preferred Education Experience: Supply Chain Management a plus but not necessary, on the job training provided. Knowledge of Microsoft Excel and Outlook required. Manufacturing experience a plus, but not required
2026-11-09T22:58:42Z

Tax Manager - Public

Oakbrook Terrace, IL
remote
Permanent / Full Time
130000.00 - 175000.00 USD / Yearly
Tax Manager -( ideal for local candidates ) Great quality of life This role is ideal for a tax specialist who combines strong technical expertise with a consultative approach to client service. The position centers on reviewing complex tax filings, resolving sophisticated tax matters, and guiding team members to deliver accurate, high-quality work. High net worth client experience idealFor more information : Reach out to [email protected]Responsibilities:• Lead the review of complex business and high net worth tax returns, ensuring accuracy, completeness, and compliance with applicable tax regulations.• Handle selective hands-on tax preparation while focusing primarily on quality review and final evaluation of deliverables.• Investigate intricate tax questions independently and develop well-supported conclusions based on current law and guidance.• Present tax research outcomes and recommendations clearly to clients through both written communication and direct discussion.• Advise clients on tax-related challenges and offer practical strategies tailored to their business or personal circumstances.• Manage communication with tax authorities and respond to notices, inquiries, and other government correspondence in a timely manner.• Support the growth of entry-level tax professionals by providing coaching, technical direction, and constructive feedback.• Collaborate with colleagues across engagements to maintain strong client relationships and consistent service quality. Benefits:Medical, Dental, 401K, and Vacation
2026-10-20T16:04:25Z

Routing Specialist

South Gate, CA
remote
Temporary / Contract
23.00 - 24.00 USD / Hourly
We are currently recruiting for an exciting Routing Specialist opportunity with freight forwarder in South Gate, CA. This is a temp-to-hire position with strong long-term potential for the right candidate. Looking to schedule interviews today or early next week ONSITE · Route and schedule shipments efficiently to meet customer deadlines· Coordinate with drivers, carriers, warehouses, and customers· Monitor shipment status and resolve routing issues proactively· Maintain accurate shipment records and transportation data in Excel and company systems· Process routing requests and update delivery schedules· Communicate transportation changes, delays, and service issues· Analyze routing information and identify opportunities for improved efficiency· Support dispatch and logistics teams with daily operational tasks· Ensure compliance with company and customer transportation requirements· Provide exceptional customer service while managing multiple prioritiesIdeal Background:· Logistics, transportation, supply chain, dispatch, routing, or customer service experience· Strong attention to detail and organizational skills· Comfortable working with Excel spreadsheets and transportation data· Reliable, punctual, and team-oriented
2026-11-05T16:23:43Z

Collections Specialist

Fishers, IN
onsite
Temporary / Contract
22.00 - 25.00 USD / Hourly
Collections Specialist (Contract-to-Hire)Location: Fishers, INSchedule: Full-Time, OnsiteEmployment Type: Contract-to-Hire Position Overview Our client is seeking a Collections Specialist to join their growing accounting team. This role is responsible for managing customer accounts, collecting outstanding balances, resolving billing issues, and supporting the accounts receivable process. The ideal candidate is detail-oriented, professional, and comfortable communicating with customers to ensure timely payment while maintaining positive business relationships. This is an excellent opportunity for someone with collections, accounts receivable, or billing experience who is looking for a long-term opportunity with a stable and growing organization. Key Responsibilities Accounts Receivable & Collections <ul><li>Contact customers by phone and email regarding past-due invoices and outstanding balances.</li><li>Monitor aging reports and prioritize collection activities based on account status and payment history.</li><li>Document collection efforts, payment commitments, disputes, and account notes within the ERP system.</li><li>Investigate and resolve short payments, unapplied cash, deductions, and billing discrepancies.</li><li>Follow up on payment commitments and escalate high-risk or significantly past-due accounts as needed.</li><li>Support departmental goals related to reducing aged receivables and improving cash flow.</li></ul>Billing & Invoicing Support <ul><li>Prepare and process customer invoices accurately and in a timely manner.</li><li>Verify billing documentation, purchase orders, service reports, contracts, and customer requirements prior to invoicing.</li><li>Submit invoices through customer billing portals, EDI systems, and other required platforms.</li><li>Process credit memos, billing adjustments, and miscellaneous invoices as needed.</li><li>Partner with internal Sales, Service, and Customer Service teams to resolve billing questions and documentation issues.</li></ul>Cash Application & Account Reconciliation <ul><li>Assist with applying customer payments and researching unapplied cash.</li><li>Reconcile customer accounts and resolve account discrepancies.</li><li>Support month-end reporting and accounts receivable reconciliations.</li><li>Maintain accurate customer account records and payment history.</li></ul>
2026-11-12T20:18:45Z

Customer Service Representative

San Diego, CA
remote
Temporary to Hire
20.00 - 22.00 USD / Hourly
Our nonprofit organization is seeking a compassionate and service-oriented Customer Service Representative to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization. Key Responsibilities:<ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul>
2026-11-07T00:13:44Z

Part Time Customer Service Representative

Shakopee, MN
onsite
Temporary / Contract
20.00 - 23.00 USD / Hourly
Position OverviewWe are seeking a friendly and service-focused Part-Time Customer Service Representative to provide exceptional support to customers and assist with day-to-day office operations. This role is ideal for someone who enjoys helping others, solving problems, and maintaining a positive customer experience in a professional environment. Key Responsibilities<ul><li>Serve as the first point of contact for customers via phone, email, and in person.</li><li>Respond to customer questions regarding products, services, account information, and general inquiries.</li><li>Resolve customer concerns while maintaining a professional and positive attitude.</li><li>Process requests, update records, and accurately enter information into company systems.</li><li>Maintain detailed documentation of customer interactions and follow-up activities.</li><li>Collaborate with internal departments to ensure timely resolution of customer needs.</li><li>Assist with administrative tasks including filing, data entry, and correspondence.</li><li>Support office operations and other customer service initiatives as needed.</li></ul>
2026-11-04T15:24:05Z

Customer Service Representative

Richmond, VA
onsite
Temporary / Contract
19.95 - 23.10 USD / Hourly
We are looking for a Customer Service Representative to support vendor and client account services in Richmond, Virginia. This Long-term Contract position is ideal for someone who communicates clearly, handles a fast-paced call environment with confidence, and maintains strong attention to detail when working with account records. The person in this role will engage directly with vendors and clients, provide guidance on payment and enrollment matters, and help ensure account information is complete and accurate. Responsibilities: • Place a high volume of outbound calls to vendors and clients to confirm account details and payment-related information. • Guide customers through available payment methods, registration steps, and account setup expectations in a clear and thorough manner. • Enter new information and revise existing records in internal databases while maintaining accurate account documentation. • Record customer conversations, status updates, and planned follow-up actions with consistency and detail. • Reconnect with vendors and clients to collect missing details, complete pending registrations, and move account setup forward. • Examine account records to identify inconsistencies, research issues, and coordinate outreach to resolve discrepancies. • Work closely with internal teams to address account concerns and support timely issue resolution. • Achieve established goals for call activity, service quality, productivity, and customer experience.
2026-11-06T21:04:15Z

Accounts Receivable Specialist

Milwaukee, WI
onsite
Temporary / Contract
20.59 - 23.84 USD / Hourly
We are looking for an Accounts Receivable Specialist to support daily receivables operations for an onsite permanent opportunity. This long-term contract to hire position is ideal for someone who enjoys working in a high-volume environment, partnering with customers, and keeping payment activity accurate and up to date. The role will contribute to account maintenance, payment processing, and collection follow-up while helping the accounting team maintain strong financial controls. Responsibilities:• Apply incoming payments accurately and complete account reconciliations in a timely manner using the receivables system.• Process customer remittances received through multiple channels, including checks, credit cards, and lockbox transactions.• Manage a large volume of accounts receivable activity while maintaining accuracy across daily posting and cash application tasks.• Prepare and distribute customer account statements to support timely payment and account visibility.• Review open balances regularly and communicate with customers regarding overdue invoices and outstanding payment obligations.• Keep customer account information current and ensure documentation is organized and accurate for reporting purposes.• Support collection efforts with a thorough, service-oriented approach that helps preserve positive customer relationships.• Partner with the broader accounting team on additional receivables-related duties and period-specific workload demands.
2026-11-11T21:53:42Z

Accounts Receivable Specialist

Tonawanda, NY
onsite
Permanent / Full Time
50000.00 - 64000.00 USD / Yearly
Jenny Bour with Robert Half is working with a technology company that is looking for an Accounts Receivable Specialist to join their finance team in Tonawanda, New York! This AR Specialist position is responsible for supporting healthy cash flow through accurate invoicing, effective collections follow-up, and careful maintenance of customer account records. The Accounts Receivable Specialist also works closely with internal departments and customers to address payment concerns, reduce outstanding balances, and uphold strong service standards. This position offers a hybrid schedule for individuals that can commute to Tonawanda, NY office! Responsibilities:<ul><li>Oversee assigned customer accounts and follow up on outstanding balances to encourage prompt payment.</li><li>Apply incoming payments accurately and maintain up-to-date records for all cash receipt activity.</li><li>Carry out organized collection efforts for overdue accounts while documenting outreach and account status thoroughly.</li><li>Partner with customers to clarify payment concerns and help resolve issues affecting invoice settlement.</li><li>Assist with new account setup activities, including support for customer credit review and approval steps.</li><li>Review payment behavior and account activity to identify developing credit concerns and escalate issues when needed.</li><li>Research billing variances, disputed charges, short payments, and related account discrepancies to support timely resolution.</li><li>Work with project management, customer service, sales, and operations teams to address invoice or payment-related problems.</li><li>Prepare customer invoices, statements, credits, and write-offs while confirming billing aligns with contracts, pricing terms, and company standards.</li><li>Contribute to month-end closing tasks, reporting needs, and audit support as requested.</li></ul>
2026-10-28T13:58:44Z

Customer Service Representative

Cincinnati, OH
onsite
Temporary to Hire
21.00 - 24.00 USD / Hourly
We are looking for a Customer Service Representative to join a team in Cincinnati, Ohio. This contract opportunity with permanent potential is ideal for someone who enjoys supporting customer accounts, managing order activity, and helping ensure a smooth experience from request through delivery. The person in this role will work closely with internal teams to address customer needs, provide accurate updates, and contribute to long-term client satisfaction. Responsibilities:• Develop and strengthen day-to-day relationships with assigned customer accounts by serving as a reliable primary contact.• Process customer orders with accuracy, maintain current order information in business systems, and monitor progress through completion.• Partner with production, purchasing, and shipping teams to help keep orders on schedule and support on-time delivery.• Investigate and resolve customer questions, service concerns, and order-related discrepancies in a timely manner.• Compile customer-facing information such as pricing details, status updates, and recurring reports as requested.• Assist with account support activities by identifying service improvements and helping create a positive customer experience.• Manage inbound and outbound communication related to orders, account updates, and follow-up needs.• Maintain organized records and documentation to support accurate order handling and responsive customer service.
2026-11-06T17:44:06Z

Service Coordinator

San Diego, CA
onsite
Temporary / Contract
30.00 - 33.00 USD / Hourly
Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams. The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support. Key Responsibilities:<ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul>
2026-11-04T17:43:47Z

Collections Specialist

Pittsburgh Area, PA
onsite
Permanent / Full Time
50000.00 - 58000.00 USD / Yearly
We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a client in the Pittsburgh Area, Pennsylvania. This position focuses on reducing overdue balances, reviewing customer credit exposure, and keeping account records accurate through consistent follow-up and documentation. The role partners with internal teams and customers to address payment concerns, resolve billing discrepancies, and promote timely cash flow. Responsibilities:• Review customer account activity, aging trends, and available credit to identify overdue balances and potential risk.• Communicate with customers in a clear and courteous manner to secure payment, confirm commitments, and maintain productive business relationships.• Investigate payment discrepancies such as deductions, short remittances, billing questions, and unapplied funds, and coordinate resolution with the appropriate teams.• Record collection efforts, customer disputes, payment arrangements, and account updates with complete and accurate documentation.• Reconcile receivable balances and maintain account records to ensure invoicing and payment information is current and correct.• Assess customer credit details and provide informed recommendations on payment terms, credit exposure, and potential account restrictions.• Partner with Sales, Customer Service, Billing, and Accounting to remove issues that could interfere with payment collection.• Prepare aging summaries, collection status reports, and supporting account documentation for regular review.• Elevate severely past-due or higher-risk accounts to management when additional action is needed.• Support month-end and year-end accounts receivable tasks while following company policies and financial confidentiality standards.
2026-11-13T14:18:45Z

Customer Service Representative

South San Francisco, CA
onsite
Temporary to Hire
23.75 - 28.00 USD / Hourly
Robert Half is looking for a customer-focused professional who thrives in a fast-paced environment and enjoys making a difference in the community. We are partnering with an established sanitation and waste management organization seeking a dynamic, personable, and detail-oriented Customer Service Representative (CSR) to join its growing team! This is an excellent opportunity for someone who enjoys helping people, solving problems, and keeping daily operations running smoothly. As a key point of contact for customers, you will play an important role in delivering exceptional service, resolving inquiries, and ensuring a positive customer experience from the first interaction to the last. Key Responsibilities<ul><li>Serve as a primary point of contact for customers, responding to inquiries and requests via phone, email, text, and in-person interactions.</li><li>Assist customers with billing questions, payment processing, account updates, and general service inquiries.</li><li>Establish new customer accounts, maintain accurate records, and update account information within internal systems.</li><li>Investigate and resolve customer concerns, service disruptions, billing discrepancies, and other account-related issues in a timely and professional manner.</li><li>Communicate service information, answer questions, and provide clear solutions while maintaining a positive and customer-first approach.</li><li>Perform general administrative and clerical duties, including data entry, document management, filing, and other office support responsibilities.</li><li>Collaborate with internal departments and team members to ensure customer requests are addressed efficiently and service expectations are met.</li></ul>
2026-11-14T07:18:44Z

Customer Service Representative

Plano, TX
onsite
Temporary / Contract
22.80 - 26.40 USD / Hourly
We are looking for a Customer Service Representative to support a manufacturing operation in Plano, Texas through a Contract assignment. This position focuses on delivering responsive service by managing replacement part and equipment orders, keeping customers informed, and helping resolve service-related concerns. The ideal candidate is organized, comfortable handling a high volume of inquiries, and able to coordinate with internal teams to ensure timely follow-through. This role offers the opportunity to contribute to a fast-paced customer support environment where accuracy and communication are essential. Responsibilities: • Manage incoming requests for replacement parts and equipment by entering orders accurately and confirming key details before processing. • Review stock levels and communicate product availability to customers so expectations are set clearly and early. • Arrange shipment timing with customers and provide proactive updates on order progress, delivery schedules, and service status. • Respond to questions related to warranties, repair timelines, billing matters, and parts access through inbound and outbound customer interactions. • Direct technical concerns to engineering or field service specialists when issues require advanced troubleshooting or onsite support. • Open, update, and monitor customer service cases to ensure requests are documented properly and addressed within applicable service commitments. • Maintain accurate customer records, update company systems, and prepare reports that reflect service activity, warranty items, and case outcomes. • Support return processing and warranty claim tracking while ensuring all related documentation is complete and current.
2026-10-20T17:48:46Z

Customer Service Representative

New Holland, PA
onsite
Temporary to Hire
19.00 - 20.00 USD / Hourly
We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience. Responsibilities:• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.
2026-10-22T17:28:46Z

Customer Service Representative

Middletown, NY
onsite
Temporary / Contract
18.00 - 18.33 USD / Hourly
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract to permanent basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends. Responsibilities: • Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request. • Review available information, conduct initial research, and assess the nature and urgency of each customer concern. • Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed. • Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution. • Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality. • Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome. • Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations. • Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps. • Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
2026-10-29T19:24:08Z

Customer service representative

Fitchburg, MA
onsite
Permanent / Full Time
50000.00 - 52000.00 USD / Yearly
We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships. Responsibilities:• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed. For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 **This role is 100% in office M-F 8-5**
2026-11-10T17:43:45Z

Customer Service Representative

Davenport, IA
onsite
Temporary to Hire
19.00 - 24.00 USD / Hourly
We're seeking a Customer Service Representative for our manufacturing client who will serve as the primary point of contact for customers, managing orders, resolving issues, and ensuring a positive customer experience. This is a great opportunity for someone who enjoys building relationships, solving problems, and collaborating with multiple departments in a fast-paced environment. You'll join a welcoming, team-oriented culture that values collaboration and offers a consistent first-shift schedule. What You'll Do<ul><li>Process and manage customer orders through an ERP system</li><li>Review purchase orders for accuracy and coordinate order updates as needed</li><li>Communicate with customers regarding order status, shipments, pricing, and invoicing questions</li><li>Partner internally with Operations, Inventory, Sales, and Accounting to ensure customer needs are met</li><li>Maintain customer portals and web-based ordering systems</li><li>Research and resolve order discrepancies, shipment issues, and customer concerns</li><li>Provide shipment documentation and related order information</li><li>Assist with returns, credits, and other account-related requests</li><li>Support customers with system and portal-related questions</li></ul>If you're a customer service professional with manufacturing or order management experience and enjoy being the hub between customers and internal teams, we'd love to hear from you.
2026-11-06T21:28:43Z

Customer Service Representative

East Syracuse, NY
onsite
Temporary to Hire
21.00 - 23.00 USD / Hourly
We are looking for a Customer Service Representative to join a service-focused team in East Syracuse, New York. This contract opportunity with potential for a permanent role is ideal for someone who enjoys helping customers, managing multiple requests throughout the day, and building strong working relationships across internal teams and external partners. In this role, you will support order activity, respond to product and availability questions, and help ensure customers receive timely, accurate updates. The position offers hands-on training and ongoing development within a collaborative environment that values accountability, quality, and continuous improvement. Responsibilities: • Handle incoming customer interactions by phone, in person, and through online order channels, providing pricing, product availability, and order support. • Serve as a key point of coordination between customers, manufacturing partners, and local sales teams to keep requests moving efficiently. • Prepare quotes, process orders, and communicate updates using customer relationship and order management tools. • Develop working knowledge of product lines and related resources so you can address customer questions with accuracy and confidence. • Monitor stock status across factory and local office locations to help meet delivery expectations and recommend practical solutions when items are limited. • Maintain prompt follow-up with customers, ensuring responses or status updates are provided within established service timelines. • Support value-added offerings such as delivery options, assembly-related services, and required product documentation or certificates. • Use internal systems and service platforms to track requests, document customer information, and contribute to quality and process improvement efforts. • Participate in cross-training and team support activities to provide coverage where needed and strengthen overall service performance.
2026-10-16T14:43:42Z

Tax and Insurance Escrow Specialist

Chicago, IL
onsite
Permanent / Full Time
50000.00 - 65000.00 USD / Yearly
We are looking for a detail-oriented Tax and Insurance Escrow Specialist to support mortgage servicing operations in the Suburbs of Chicago. This role focuses on coordinating escrow-related activities tied to property taxes, insurance coverage, flood compliance, and account maintenance while ensuring accurate loan records and responsive service. The ideal candidate brings experience in mortgage or financial operations and can manage transactional work, exception follow-up, and borrower or vendor communication with a high degree of accuracy. Responsibilities:• Manage disbursements for property taxes, insurance premiums, and other escrow-related payments in alignment with servicing requirements and timelines.• Review exception reporting for taxes, insurance, flood coverage, and escrow accounts, then investigate and resolve outstanding issues promptly.• Update and maintain loan servicing records to ensure tax, insurance, flood, and escrow data remains complete and accurate.• Examine incoming bills, policy documents, renewals, cancellation notices, and related correspondence, applying updates to borrower accounts as needed.• Communicate with borrowers, insurance representatives, taxing agencies, vendors, and clients to gather documentation and address account discrepancies.• Assist with annual escrow analysis, borrower notifications, and ongoing account adjustments related to escrow administration.• Handle lender-placed insurance tasks according to established procedures and applicable client or investor guidelines.• Track non-escrowed loans for tax payments and insurance compliance, following up on any missing coverage or payment exceptions.• Prepare servicing reports, written correspondence, and account notes while documenting interactions and supporting quality review activities.• Use servicing platforms, workflow tools, and reporting systems to complete daily work efficiently and contribute to continuous process improvements.
2026-10-29T21:28:43Z

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