2 results for Administrative in 73104

Systems Administrator

Bethany, OK
onsite
Temporary
23.75 - 27.50 USD / Hourly
We are seeking a skilled and motivated Tech Support Tier 2 Analyst to join our technical operations team. This role is ideal for someone with strong hands-on experience across server administration, cloud migrations, Microsoft technologies, and networking. You will serve as a key escalation point for complex issues, provide advanced troubleshooting, support critical infrastructure, and assist with lift‑and‑shift migrations from on‑premises environments to the cloud. Key ResponsibilitiesTechnical Support & Troubleshooting<ul><li>Provide Tier 2 support for escalated technical incidents and service requests.</li><li>Diagnose and resolve issues related to Windows Server, O365, networking, and general system performance.</li><li>Support end users and internal teams with advanced problem-solving and root-cause analysis.</li></ul>Server & Infrastructure Work<ul><li>Install, configure, maintain, and troubleshoot Windows Server environments.</li><li>Perform patching, permissions management, role configuration, and server hardening.</li><li>Assist in server upgrades, migrations, and new deployments.</li></ul>Cloud & Migration Projects<ul><li>Participate in lift-and-shift migrations from on-premises systems to cloud environments.</li><li>Support migration planning, execution, validation, and documentation.</li><li>Assist with identity management, Azure AD integration, and cloud resource configuration.</li></ul>Microsoft Back-End Support<ul><li>Provide back-end support for Microsoft technologies including:</li><li>Office 365 administration</li><li>Exchange Online</li><li>SharePoint Online</li><li>Azure AD</li><li>Manage licensing, user provisioning, policy enforcement, and security configurations.</li></ul>Networking Support<ul><li>Troubleshoot LAN/WAN connectivity issues.</li><li>Perform basic to intermediate network configuration and diagnostics.</li><li>Support network changes, documentation, and performance monitoring.</li></ul>Unify (Ubiquiti) Systems – Major PlusExperience with Unify/Ubiquiti hardware is a significant advantage, including:<ul><li>MVR systems</li><li>NAS devices</li><li>Gateways</li><li>Access Points</li><li>Controller configuration, firmware updates, and network optimization</li></ul>
2026-03-13T13:33:45Z

Help Desk Analyst I

Oklahoma City, OK
onsite
Temporary
19.00 - 22.00 USD / Hourly
Oklahoma City, OK – Ongoing Project** Position Overview We are seeking a reliable and customer‑focused Helpdesk Support Technician (Level 1–2) to provide onsite technical assistance for an ongoing project in Oklahoma City. The ideal candidate will have hands-on experience supporting end users in a Windows-based environment, managing service requests through a ticketing system, and delivering prompt, detail oriented customer service. Key Responsibilities Provide onsite technical support for desktops, laptops, printers, and peripheral devices. Troubleshoot and resolve issues related to: Windows OS (Windows 10/11) Microsoft 365 applications Network connectivity Hardware performance User account and access management (Active Directory) Log, track, and resolve support tickets using an internal IT ticketing system (ServiceNow, Jira, Freshservice, or similar). Assist with new user onboarding, workstation setup, and device configurations. Support end users with software installations, updates, and general technical guidance. Escalate complex issues to Level 3/System Admin teams when required. Maintain documentation for troubleshooting steps, technical procedures, and asset records. Deliver excellent customer service with strong communication skills for in‑person support.
2026-02-27T17:23:47Z