<p>Our client is seeking a Service Desk Manager to lead daily service desk operations, delivering efficient technology support for a global user base. The role oversees incident management, service requests, and user support to ensure high customer satisfaction and operational efficiency. You’ll work with technology, security, and business teams to resolve escalations, track performance metrics, and implement process improvements. This position is responsible for supervising service desk staff, managing support tools, and fostering a culture of accountability and continuous improvement.</p><p><br></p><p>Responsibilities</p><p><br></p><p>Planning and Execution</p><ul><li>Oversee the daily operations of the service desk, driving timely resolution of incidents and service requests.</li><li>Establish and manage problem management to identify, analyze, and resolve the root causes of recurring or significant incidents.</li><li>Develop and maintain service desk procedures, knowledge bases, and escalation protocols aligned with operational standards.</li><li>Monitor service performance metrics and implement strategies to improve response times, resolution rates, and user satisfaction.</li><li>Collaborate with Technology leadership to align service desk operations with broader IT strategies and initiatives.</li></ul><p>Team Supervision and Collaboration</p><ul><li>Lead and mentor a team of service desk analysts and support specialists, fostering a culture of responsiveness, accountability, and continuous learning.</li><li>Establish clear team roles, responsibilities, and performance standards to promote consistent service delivery across time zones and business units.</li><li>Partner with Functional Teams to align service desk support with evolving business priorities and technology strategies.</li><li>Manage and escalate incidents, implement preventative measures, and support compliance requirements.</li></ul><p>Operational Management and Delivery</p><ul><li>Manage service desk tools and platforms, including ticketing systems, remote support tools, and knowledge management systems.</li><li>Support user onboarding and offboarding (e.g., hardware provisioning).</li><li>Maintain up-to-date, accurate, and easily accessible service desk documentation to facilitate efficient issue resolution and promote knowledge sharing.</li><li>Provide regular reporting on service desk performance, trends, and improvement opportunities to company leadership.</li></ul><p>Process Optimization and Innovation</p><ul><li>Identify opportunities to automate and streamline support workflows, improving efficiency and scalability across the organization’s platforms.</li><li>Stay informed about ITSM best practices, tools, and trends to enhance service desk operations and user experience.</li><li>Lead initiatives to improve first-call resolution rates, reduce ticket volumes, and enhance self-service capabilities.</li><li>Gather feedback from users and stakeholders to refine support processes and align service delivery with strategic objectives.</li></ul>
We are looking for a dedicated and meticulous Classroom Monitor to oversee operations at a testing site in Nashville, Tennessee. This position involves ensuring smooth check-in procedures, maintaining security standards, and monitoring test-takers during credentialing and certification exams. As this is a long-term contract role, it offers an excellent opportunity for individuals seeking stability and a dynamic work environment.<br><br>Responsibilities:<br>• Assist test-takers with check-in procedures, including verifying identification and ensuring compliance with security protocols.<br>• Monitor the testing area regularly, walking through every 10-15 minutes to ensure adherence to exam rules and prevent cheating.<br>• Conduct thorough inspections to ensure prohibited materials, such as calculators and notes, are not brought into the testing area.<br>• Operate web-based testing systems efficiently and ensure smooth execution of all scheduled exams.<br>• Perform light administrative tasks, including maintaining records and assisting with general office duties.<br>• Provide guidance and support to test-takers, addressing any questions or concerns during the testing process.<br>• Maintain a calm and organized environment conducive to focused test-taking.<br>• Utilize computer applications and software to manage testing operations effectively.<br>• Uphold strict confidentiality and security standards throughout all testing procedures.
<p>We are looking for a detail-oriented Accounts Payable Clerk to join our client's team in Franklin, Tennessee. In this role, you will handle a variety of accounting tasks to ensure timely and accurate payment processing, vendor communication, and financial reporting. The ideal candidate has a strong background in accounts payable and is proficient with tools like QuickBooks and Microsoft Excel.</p><p><br></p><p>Responsibilities:</p><p>• Process weekly vendor payments, ensuring accuracy and timeliness.</p><p>• Oversee the accounts payable closing process to maintain accurate financial records.</p><p>• Review, process, and upload invoices for medical supplies in compliance with company standards.</p><p>• Prepare and reconcile balance sheets as required to ensure proper financial documentation.</p><p>• Communicate with vendors to address inquiries and resolve payment issues promptly.</p><p>• Review and post general ledger journal entries with a high degree of accuracy.</p><p>• Generate, review, and distribute financial reports to support business operations.</p><p>• Collect and maintain vendor tax identification information, including W-9 forms.</p><p>• Perform additional duties and tasks as assigned to support the accounting team.</p>
We are looking for an experienced Business Analyst to join our team on a long-term contract basis in Nashville, Tennessee. The ideal candidate will play a crucial role in bridging the gap between business operations and technical solutions, ensuring systems and processes align with organizational goals. This position will involve analyzing functional requirements, documenting business processes, and collaborating with stakeholders to deliver impactful solutions that enhance efficiency and service delivery.<br><br>Responsibilities:<br>• Act as the primary liaison between program staff, IT leadership, and external vendor teams to ensure seamless communication and collaboration.<br>• Analyze proposed system changes and enhancements to ensure compliance with organizational policies and operational objectives.<br>• Gather, document, and validate business and functional requirements through interviews, workshops, and data analysis.<br>• Work closely with subject matter experts to translate business needs and policy requirements into clear and actionable system specifications.<br>• Develop and maintain comprehensive project documentation, including Business Requirements Documents (BRDs), to support system enhancements.<br>• Facilitate ongoing communication between stakeholders to prioritize tasks, manage dependencies, and ensure project goals are met.<br>• Conduct detailed analysis of data and processes to identify opportunities for improvement and support decision-making.<br>• Participate in testing and validation efforts to confirm that system functionalities align with business expectations.<br>• Monitor and evaluate system incidents, coordinate resolution efforts, and ensure continuous alignment with organizational goals.<br>• Contribute to release planning, system design discussions, and quality assurance reviews throughout the software development lifecycle.
We are looking for an experienced Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers the opportunity to contribute to key financial operations, including general ledger management and month-end closing activities. As a vital member of our accounting team, you will play a significant role in ensuring accurate financial reporting and compliance.<br><br>Responsibilities:<br>• Handle general ledger accounting for assigned areas, ensuring accuracy and completeness.<br>• Execute month-end close procedures promptly, meeting established deadlines.<br>• Prepare and post journal entries to maintain accurate financial records.<br>• Record accruals, expense allocations, and perform month-end adjustments.<br>• Conduct monthly reconciliations of balance sheet accounts to ensure consistency.<br>• Collect, analyze, and input data into the general ledger system effectively.<br>• Organize and maintain financial records, including filing supporting documentation.<br>• Collaborate with internal and external teams to ensure proper recording of financial transactions.<br>• Assist in preparing budget reports and performing variance analyses to support financial planning.<br>• Provide support during annual audits by compiling schedules, work papers, and financial reports.
We are looking for a detail-oriented Accounting Clerk to support our team in Franklin, Tennessee. This contract position involves handling administrative tasks related to business license updates and ensuring accurate record-keeping. The ideal candidate will have excellent communication skills and experience working with Microsoft Excel.<br><br>Responsibilities:<br>• Contact local county and city offices to facilitate updates and transfers of business licenses.<br>• Maintain detailed records of license updates and track progress using Microsoft Excel.<br>• Identify and document any issues or delays encountered during the license update process.<br>• Collaborate with internal teams to ensure timely completion of licensing requirements.<br>• Provide regular updates and reports on the status of business license transfers.<br>• Work both independently and collaboratively to meet deadlines and project goals.<br>• Adhere to company policies and procedures while managing sensitive information.<br>• Communicate effectively with external offices to resolve any discrepancies or questions.<br>• Ensure accuracy and consistency in all documentation and reporting.
<p><strong>Property Accountant</strong></p><p><strong>Location:</strong> Brentwood, TN</p><p> <strong>Employment Type:</strong> Full-Time, On-Site</p><p><strong>About the Role</strong></p><p>Robert Half is partnering with a leading real estate organization to hire a <strong>Property Accountant</strong>. This role is ideal for professionals with strong accounting skills and experience in property or real estate finance. You’ll manage financial operations for a portfolio of properties, ensure accurate reporting, and support key processes such as month-end close, audits, and budgeting.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Month-End Close:</strong> Prepare accruals for rent and expenses, review operating statements, and update forecasts.</li><li><strong>Account Reconciliation:</strong> Reconcile bank accounts, escrows, reserves, and fixed assets; review A/R and payables.</li><li><strong>Variance Analysis:</strong> Provide explanations for actual vs. budget variances and assist with financial reporting packages for stakeholders.</li><li><strong>Cash Flow Management:</strong> Maintain property-level cash flow analysis to determine available funds for distribution.</li><li><strong>Budgeting & Forecasting:</strong> Collaborate with property management and leasing teams to prepare budgets and quarterly forecasts.</li><li><strong>Audit & Year-End Support:</strong> Complete reconciliations, prepare audit documentation, and respond to auditor inquiries.</li><li><strong>Development Accounting:</strong> Track project costs, ensure compliance, and prepare timely reports.</li><li><strong>Additional Duties:</strong> Record transactions related to financing, acquisitions, and dispositions.</li></ul><p><br></p><p><strong> Why Work Through Robert Half?</strong></p><p> As a trusted recruiting partner, we provide access to exclusive opportunities, personalized career guidance, and ongoing support throughout the hiring process.</p>
<p>Our client is looking for a talented, creative, and driven communications professional to help grow and shape brand presence across dynamic, high-growth businesses in the legal, talent, and private wealth sectors.</p><p><br></p><p>Role Overview:</p><p>As a Communications Specialist, you’ll work closely with the Director of Communications, partnering to deliver high-impact content and marketing strategies across multiple business units. This role is ideal for journalists or corporate communications professionals eager to thrive in a fast-paced, entrepreneurial setting.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Develop and publish thought leadership pieces, case studies, newsletters, scripts, and award submissions.</li><li>Interview executives and experts to create compelling narratives tailored to each brand’s voice.</li><li>Help drive quarterly market reports and weekly industry insights.</li><li>Manage content calendars, schedule LinkedIn, website, and email posts aligned with overall communications strategy.</li><li>Coordinate with PR and marketing teams to enhance brand visibility.</li><li>Support internal communications through newsletters, announcements, and leadership messaging.</li><li>Assist in planning CRM and email campaigns, track results, and analyze engagement.</li><li>Prepare client-facing materials and coordinate event communications.</li></ul>
We are looking for a skilled Network Technician to join our team in Nashville, Tennessee, on a Contract to permanent basis. In this role, you will be responsible for maintaining and enhancing the network infrastructure to ensure reliable and secure connectivity for all users. You will work closely with other IT professionals to implement upgrades, monitor performance, and troubleshoot issues to optimize network services. This position requires a proactive and detail-oriented individual who can work flexible hours, including evenings and weekends, as needed.<br><br>Responsibilities:<br>• Configure, manage, and maintain network hardware such as routers, switches, and firewalls.<br>• Monitor network performance and promptly address connectivity issues to ensure seamless operations.<br>• Apply security measures to protect the network and sensitive data from external threats.<br>• Collaborate with IT teams to plan and execute upgrades and improvements to the network infrastructure.<br>• Oversee IP address management and maintain detailed network documentation.<br>• Handle support tickets related to network issues and provide timely resolutions.<br>• Document network configurations, processes, and troubleshooting methodologies for future reference.<br>• Research and implement emerging technologies to enhance network efficiency and security.<br>• Assist with setting up network infrastructure for campus events and activities.<br>• Provide technical support for devices connected to the network, including security cameras and gate systems.
<p>We are looking for a skilled Bookkeeper to manage a variety of financial operations, including accounts payable, accounts receivable, and payroll, at our office in Nashville, Tennessee. This role requires attention to detail and the ability to collaborate effectively with CPAs and other team members. The ideal candidate will have a strong understanding of financial processes and a proactive approach to maintaining accurate records.</p><p><br></p><p><strong>*This is an ON-SITE position in Nashville, TN 8:00am-4:00pm*</strong></p><ul><li>Company promotes from within!</li><li>17 days PTO, 13 paid holidays</li><li>Medical, dental, and vision benefits + more!</li></ul><p>Responsibilities:</p><p>• Manage accounts payable processes, including handling weekly and monthly bill payments for multiple entities.</p><p>• Oversee accounts receivable tasks, such as posting monthly cash receipts and adjustments based on departmental summaries.</p><p>• Process weekly payroll to ensure timely and accurate payments.</p><p>• Generate month-end reports, including those related to bills paid and general ledger adjustments.</p><p>• Schedule and coordinate building maintenance services and supply deliveries for the office.</p><p>• Reconcile bank statements to ensure accuracy and resolve any discrepancies.</p><p>• Collaborate with CPAs to ensure compliance with financial standards and regulations.</p><p>• Maintain organized and up-to-date financial records for all transactions.</p>
We are looking for a driven and experienced Regional Human Resource Operations Manager to oversee HR services across our organization in Nashville, Tennessee. This hands-on leadership role involves guiding a team of HR and Payroll professionals, ensuring operational excellence, and driving strategic initiatives. The ideal candidate will possess strong leadership skills and a passion for fostering a culture of innovation, inclusivity, and continuous improvement.<br><br>Responsibilities:<br>• Lead and manage a team of HR and payroll professionals to ensure efficient and accurate execution of HR operations across the region.<br>• Oversee HR administration, benefits management, recruitment coordination, and compliance processes while adhering to all regulatory requirements.<br>• Develop and mentor team members, encouraging skill development and fostering a high-performance culture.<br>• Implement and standardize HR processes to ensure consistency and improve employee experiences.<br>• Monitor compliance with employment laws and regulations, establishing risk management strategies to mitigate operational errors.<br>• Collaborate with the Global HR Operations Leadership Team to align regional HR strategies with organizational goals.<br>• Manage relationships with HR service vendors, ensuring contractual compliance and optimal service delivery.<br>• Drive initiatives to streamline HR operations, enhance efficiency, and improve accuracy.<br>• Represent regional HR interests in leadership discussions and contribute to strategic decision-making.<br>• Apply functional expertise to optimize policies, procedures, and HR services while supporting organizational objectives.
<p>The Organizational Change Management & Training Coordinator is responsible for planning and executing change management and training initiatives to support deployment and adoption of new technology at our client. This role develops structured change strategies, communication plans, and training programs so lawyers and staff can effectively adopt new systems and processes. The Coordinator works with functional teams and leadership to assess readiness, identify adoption risks, and design interventions that minimize disruption and maximize value. The role prioritizes confidence-building through clear, practical training tailored for legal workflows, providing ongoing support as new tools are integrated. Strong expertise in change management, instructional design, and adult learning is needed, along with the ability to communicate technical concepts in accessible terms. Success requires excellent facilitation, collaboration across technical and non-technical teams, and the ability to drive cultural adoption of technology.</p><p><br></p><p><strong>Responsibilities</strong></p><p><br></p><p><strong>Planning and Execution</strong></p><ul><li>Develop and implement change management strategies and training to drive technology adoption.</li><li>Collaborate with IT and business stakeholders to align efforts and project timelines.</li><li>Assess readiness and adoption risks, designing interventions to minimize disruption.</li><li>Create structured communication plans to keep stakeholders informed.</li></ul><p><strong>Collaboration and Communication</strong></p><ul><li>Serve as the main contact for change management and training initiatives, ensuring alignment with operational goals.</li><li>Work directly with cross-functional teams to integrate change and training into daily operations.</li><li>Build relationships at all levels, offering guidance for system and process adoption.</li><li>Facilitate workshops and feedback sessions to improve strategies.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Design and deliver training programs, including live sessions, e-learning, and instructional materials.</li><li>Monitor training effectiveness and change outcomes, refining as needed.</li><li>Develop user guides and resources to support end-users.</li><li>Provide ongoing training support post-implementation for sustained adoption.</li></ul><p><strong>Process Optimization and Innovation</strong></p><ul><li>Identify opportunities to streamline training and change management for increased efficiency.</li><li>Stay current on best practices and trends in change management and legal technology, recommending new solutions.</li><li>Continuously refine methodologies to stay aligned with organizational needs.</li></ul>
<p>The IT Project Manager is responsible for leading the planning, execution, and delivery of technology initiatives that support strategic priorities and address critical business needs across the legal technology ecosystem. This role partners with Technology, Finance, Legal Operations, and other functional teams to define requirements, manage resources, and coordinate cross-functional execution. Key responsibilities include developing project plans, tracking milestones, mitigating risks, and engaging stakeholders throughout the project lifecycle. The position requires strong project management expertise, familiarity with professional services environments, and the ability to translate business needs into actionable project outcomes. Success depends on effective collaboration, problem-solving, and the ability to support consistent, scalable delivery of technology solutions.</p><p><br></p><p><strong>Core Responsibilities:</strong></p><p><strong>Project Planning & Delivery</strong></p><ul><li>Oversee all stages of technology projects focused on operational improvements and client service excellence.</li><li>Work with stakeholders to establish project scope, objectives, and success criteria.</li><li>Create and manage project plans, setting timelines and allocating resources in line with organizational goals.</li><li>Monitor project progress, identify and manage risks, and develop mitigation plans to ensure timely and successful delivery.</li></ul><p><strong>Team Leadership & Collaboration</strong></p><ul><li>Partner with technology teams to ensure project alignment with architecture and infrastructure standards.</li><li>Coordinate activities among internal groups and external vendors, addressing dependencies and obstacles to keep projects on track.</li><li>Lead project meetings, facilitate status updates, and maintain open communication with stakeholders.</li><li>Guide cross-functional teams through project requirements, schedules, and deliverables.</li></ul><p><strong>Operational Oversight</strong></p><ul><li>Deliver technology initiatives in accordance with established plans, budget limits, and quality benchmarks.</li><li>Report on project milestones, key performance metrics, and outcomes to senior leadership.</li><li>Maintain thorough documentation of project decisions, actions, and lessons learned to foster continual improvement.</li><li>Support change management activities including training, communications, and stakeholder engagement.</li></ul><p><strong>Process Improvement & Innovation</strong></p><ul><li>Champion enhancements to project delivery processes, tools, and methodologies.</li><li>Recommend agile or hybrid project management frameworks as appropriate for specific initiatives.</li><li>Stay informed of emerging technologies and best practices relevant to legal technology and project management.</li><li>Lead efforts that improve scalability, operational efficiency, and strategic alignment with organizational objectives.</li></ul>
<p>Our client is an established and well-respected public accounting firm seeking to hire an experienced Accounting Manager to join their team in Franklin, Tennessee. In this role, you will provide expert guidance on complex accounting matters, oversee client engagements, and lead a team in delivering exceptional advisory services. This position offers the opportunity to collaborate with clients on technical accounting challenges and drive impactful financial solutions.</p><p><br></p><p>Responsibilities:</p><p>• Provide expert advice on U.S. accounting standards and emerging regulations, ensuring clients remain compliant with evolving requirements.</p><p>• Support clients in implementing new accounting standards, such as revenue recognition and lease accounting.</p><p>• Assist with financial reporting for transactions including IPOs, mergers, acquisitions, and complex financing structures.</p><p>• Deliver technical accounting guidance for financial instruments and fresh-start accounting post-bankruptcy.</p><p>• Build and maintain strong relationships with clients, acting as a trusted advisor on financial matters.</p><p>• Prepare and present detailed reports and presentations to communicate technical concepts and project updates.</p><p>• Oversee multiple engagements, managing budgets, timelines, and deliverables to ensure high-quality outcomes.</p><p>• Monitor financial metrics for engagements and provide regular reports to leadership.</p><p>• Supervise and mentor team members, fostering growth and collaboration.</p><p>• Promote a team-oriented environment that encourages innovation and excellence.</p>
<p>We are looking for a detail-oriented and skilled Systems Engineer to join our client in the healthcare field. This is a Contract to permanent position where you will play a pivotal role in managing and executing IT infrastructure projects across multiple sites within a fast-paced healthcare environment. The ideal candidate will have extensive hands-on experience in IT systems engineering, network optimization, and hardware deployments, with a strong ability to coordinate technical tasks and deliverables across teams and vendors.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of IT infrastructure projects including network refreshes, hardware installations, and practice integrations.</p><p>• Oversee the technical readiness and deployment of systems for onboarding new healthcare practices.</p><p>• Coordinate with vendors and internal teams to ensure smooth execution of multi-site IT initiatives.</p><p>• Manage server installations, telecom configurations, and network setup for various locations.</p><p>• Collaborate with project analysts to align engineering deliverables with overall project timelines.</p><p>• Execute network and hardware upgrades at existing practice locations to optimize performance.</p><p>• Provide technical leadership during clinical and corporate IT system integrations.</p><p>• Document configurations, update technical processes, and improve deployment templates.</p><p>• Monitor task statuses, identify blockers, and allocate resources effectively.</p><p>• Contribute to team collaboration efforts and process improvements to enhance IT operations.</p>
<p>The Applications Manager for CRM oversees implementation, maintenance, and optimization of client relationship management systems, primarily Salesforce and related platforms. This role is responsible for configuring CRM solutions to support business development and sales processes, including pipeline tracking, reporting, and system integration. The Applications Manager partners with Marketing, Sales, Finance, and Technology to define requirements, manage vendors, and direct system upgrades. Key duties include maintaining data integrity, driving user adoption, and training. The ideal candidate combines deep Salesforce knowledge, CRM best practices experience, and strong stakeholder engagement to translate business needs into system functionality.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><strong>Planning and Execution</strong></p><ul><li>Technical ownership of CRM applications and business requirements alignment.</li><li>Analyze CRM effectiveness and drive strategies to optimize processes.</li><li>Promote best practices and ensure CRM alignment with other enterprise applications.</li></ul><p><strong>Collaboration and Supervision</strong></p><ul><li>Partner with IT and business stakeholders to drive CRM integration.</li><li>Support and guide team members involved in CRM projects.</li><li>Serve as liaison between technical teams, end-users, and vendors.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee evaluation, configuration, and deployment of Salesforce features and system enhancements.</li><li>Monitor system performance, troubleshoot issues, and optimize reliability and user satisfaction.</li><li>Manage CRM software assets, licenses, and maintain compliance documentation.</li><li>Provide updates to leadership on system performance and project progress.</li></ul><p><strong>Process Improvement</strong></p><ul><li>Stay current with Salesforce and CRM technologies to recommend enhancements.</li><li>Lead initiatives to automate and streamline CRM workflows for efficiency and scalability.</li><li>Collaborate with cross-functional teams to align CRM with evolving organizational needs.</li><li>Gather end-user feedback to refine CRM solutions.</li></ul>
<p>Our fast-growing client is looking for an experienced <strong>Divisional Controller</strong> to join their team in <strong>Brentwood</strong>, Tennessee. In this long-term <strong>contract </strong>role, you will oversee critical financial operations, ensuring compliance with accounting standards and driving process improvements. This is an exciting opportunity to lead a dynamic team while contributing to strategic initiatives.</p><p><br></p><p>Responsibilities:</p><p>• Oversee <strong>revenue recognition</strong> and assurance accounting functions to ensure accurate and timely financial reporting.</p><p>• Manage and mentor the finance team, setting clear objectives and providing guidance to achieve organizational goals.</p><p>• Coordinate the flow of contract information to accurately record revenue across various service offerings, while addressing legal and tax requirements in collaboration with relevant departments.</p><p>• Collaborate with operations teams to establish efficient billing processes and maintain high standards of precision and quality.</p><p>• Enforce adherence to global accounting policies and internal controls to maintain a robust financial environment.</p><p>• Analyze revenue trends and address delinquencies to optimize business outcomes, working closely with operations to ensure accurate reporting.</p><p>• Support finance and IT transformation initiatives by driving process and system improvements.</p><p>• Manage <strong>month-end close </strong>procedures.</p><p>• Establish and communicate team development plans and performance targets, fostering a culture of continuous improvement.</p>
<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
We are looking for an experienced Indirect Tax Manager to oversee corporate tax compliance and manage various indirect tax processes. This role requires expertise in Avalara software and a strong understanding of property taxes, gross receipts, and business license filings. The ideal candidate will bring a strategic approach to multi-state tax returns and ensure timely, accurate filings across all jurisdictions.<br><br>Responsibilities:<br>• Manage indirect tax processes, including property taxes, gross receipts, and business license filings.<br>• Prepare and file quarterly, bi-annual, and annual indirect tax returns with precision.<br>• Utilize Avalara software to streamline tax compliance and reporting.<br>• Ensure accurate filings for prior year fixed assets and multi-state tax returns.<br>• Oversee corporate tax compliance and address any discrepancies or audits.<br>• Maintain and update records related to indirect taxes, ensuring compliance with regulations.<br>• Collaborate with internal teams to gather necessary data for tax filings.<br>• Analyze tax obligations and identify opportunities for savings and efficiency.<br>• Stay up-to-date with changes in tax laws and regulations to ensure compliance.
<p>A leading organization in the e-commerce and technology industry is seeking a <strong>Data Analyst II</strong> to support high-impact business decisions through advanced financial, economic, operational, and capacity-related analysis. This Remote role supports one of the company’s major nationwide safety and fleet-technology initiatives, requiring a strong analytical mindset, exceptional attention to detail, and the ability to operate independently in a fast-paced, rapidly scaling environment.</p><p> </p><p>The ideal candidate thrives in dynamic settings, works well with cross-functional teams, and enjoys solving complex operational and financial problems.</p><p> </p><p><strong>Key Responsibilities</strong></p><p><strong>Financial & Economic Analysis</strong></p><ul><li>Conduct economic, financial, and market analysis across capacity planning, pricing, cost modeling, and return-on-investment scenarios.</li><li>Build, maintain, and refine <strong>financial and operational models</strong> to support forecasting, variance analysis, and strategic decision-making.</li></ul><p><strong>Capacity, Budgeting & Forecasting</strong></p><ul><li>Support capacity forecasting, budgeting, and reporting across OpEx, CapEx, and resource allocation initiatives.</li><li>Track, interpret, and analyze large and complex data sets tied to fleet repair, utilization, and operations.</li></ul><p><strong>Tools, Dashboards & Systems Development</strong></p><ul><li>Design, enhance, and coordinate the development of <strong>analytical systems, dashboards, and reporting tools</strong> to support a rapidly evolving business environment.</li><li>Ensure analytical tools scale with business growth and remain aligned with operational needs.</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with program managers and other stakeholders to validate assumptions, identify trends, and deliver insights.</li><li>Convert data findings into actionable recommendations for leadership and operational teams.</li><li>Participate in daily collaboration with team members; limited interaction with developers or technical engineering teams.</li></ul><p><strong>Operational Project Support</strong></p><ul><li>Contribute directly to repair-data management initiatives for fleet-related technologies.</li><li>Provide weekly reports, tracking summaries, and data accuracy evaluations.</li><li>Manage shifting priorities and work independently while maintaining a high degree of accuracy.</li></ul><p><br></p>
We are looking for a detail-oriented and proactive Office Manager/Bookkeeper to oversee administrative operations and manage essential financial tasks. Based in Rockvale, Tennessee, this role requires someone with exceptional organizational skills and the ability to balance office management with bookkeeping responsibilities. You will play a pivotal part in ensuring smooth daily operations and maintaining accurate financial records.<br><br>Responsibilities:<br>• Oversee daily office functions, including scheduling, supply management, and vendor relations.<br>• Maintain accurate financial records by handling accounts payable, accounts receivable, and bank reconciliations.<br>• Process and manage invoices, billing, and other bookkeeping tasks using QuickBooks and Sage Intacct.<br>• Ensure compliance with workplace policies, safety standards, and operational protocols.<br>• Serve as the primary point of contact for internal communications and team coordination.<br>• Track office expenses and budgets to ensure financial efficiency.<br>• Provide administrative support to leadership and team members as needed.<br>• Identify and implement improvements to office workflows and procedures.<br>• Collaborate with external vendors and contractors to streamline operations.<br>• Foster a positive and productive workplace environment through effective management practices.
<p>Our well-established client is looking for a detail-oriented <strong>Production Scheduler</strong> to join their manufacturing team on a <strong>contract </strong>basis (<strong>onsite</strong> in Murfreesboro, TN). This role is responsible for developing, maintaining, and optimizing production schedules to ensure efficient operations and timely delivery of products. The ideal candidate will have experience in manufacturing environments and proficiency with <strong>SAP</strong> for scheduling and inventory management. This is a long-term contract position, offering an excellent opportunity for an experienced and detail-oriented individual to contribute to impactful projects and lead logistical improvements.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>Establish Master Planning and Daily Planning Schedule to meet shipping date requirements.</p><p>Analyze plant capacity to determine the timing of production runs.</p><p>Prepare production reports for weekly production meetings</p><p>Discuss overtime requirements with supervisors and managers</p><p>Keep SAP up to date on production progress</p><p>SAP Data management of customer records</p><p>Apply professional knowledge to improve and streamline the existing supply chain systems.</p><p>Define root causes and develop effective corrective action plans.</p>
We are looking for a skilled and adaptable Attorney to join our team on a long-term contract basis. This position offers a unique opportunity to work with a growing firm that provides external General Counsel services, focusing on energy regulatory and business services for various clients. The role is fully remote, offering flexible hours, and requires excellent communication and organizational skills to support the firm’s expanding client base.<br><br>Responsibilities:<br>• Draft, review, and negotiate contracts, including master service agreements, vendor agreements, and operating agreements.<br>• Provide general corporate legal support to clients, ensuring compliance with relevant laws and regulations.<br>• Manage overflow legal work for business clients, maintaining a high standard of quality and efficiency.<br>• Deliver timely legal advice and solutions with a 24-48 hour turnaround for client requests.<br>• Collaborate with the firm’s leadership to support client onboarding and business scaling efforts.<br>• Handle regulatory matters and provide counsel on energy-related legal issues.<br>• Maintain clear and proactive communication with clients and team members in a fully remote environment.<br>• Step into leadership responsibilities during periods of increased demand, such as maternity leave coverage.<br>• Assist in developing processes to enhance efficiency and client satisfaction as the firm grows.
We are looking for a skilled Staff Accountant to join our team in Nashville, Tennessee. This Contract to permanent position offers an excellent opportunity to contribute to financial operations and ensure the accuracy of accounting records. The ideal candidate will bring extensive experience in corporate tax, general ledger management, and month-end close processes, along with strong analytical abilities.<br><br>Responsibilities:<br>• Manage general ledger accounting tasks for assigned locations, ensuring accuracy and compliance with established standards.<br>• Perform month-end closing activities, including preparing and posting journal entries within set deadlines.<br>• Record accruals, allocate expenses, and execute month-end adjustments to maintain financial accuracy.<br>• Conduct monthly reconciliations of balance sheet accounts to identify discrepancies and ensure alignment.<br>• Collect and analyze financial data, converting it into the general ledger system for reporting purposes.<br>• Maintain organized financial records by filing accounting documents and supporting materials.<br>• Collaborate with internal and external teams to ensure proper recording and completion of financial transactions.<br>• Assist in preparing monthly budget reports and conducting variance analysis for financial forecasting.<br>• Investigate and resolve accounting and financial inquiries by interpreting data and providing thorough explanations.<br>• Support the year-end audit process by compiling schedules, work papers, and financial reports.
<p>We are looking for a dedicated Customer Service Representative for a remote opportunity. In this long-term contract position, you will play a key role in ensuring customer satisfaction by addressing inquiries, resolving issues, and delivering exceptional service. This role is ideal for individuals who thrive in a fast-paced environment and are committed to maintaining high-quality standards.</p><p><br></p><p>Responsibilities:</p><p>• Respond to inbound customer inquiries via phone, email, or other communication channels promptly and professionally.</p><p>• Assist customers with payment processing, billing issues, and account-related concerns.</p><p>• Provide guidance and information on insurance and financial services products to customers.</p><p>• Maintain accurate customer records and document all interactions using company systems.</p><p>• Collaborate with other departments to resolve complex customer issues and ensure satisfaction.</p><p>• Monitor and report on key performance indicators (KPIs) to track service quality and efficiency.</p><p>• Facilitate training sessions for new team members and contribute to continuous improvement initiatives.</p><p>• Handle Spanish-language customer interactions when required, ensuring clear communication.</p><p><br></p><p>If you are looking to grow in your customer service career, please APPLY TODAY! 515.706.4974 or go to our Robert Half website.</p>
