<p>We are looking for an experienced Full Charge Bookkeeper to join our client in Providence, Rhode Island. This role requires a detail-oriented individual with a strong understanding of bookkeeping principles, financial reporting, and payroll processing. The ideal candidate will excel in QuickBooks and possess the organizational skills necessary to manage multiple priorities effectively.</p><p><br></p><p>Responsibilities:</p><p>• Accurately record, categorize, and post financial transactions by analyzing account information.</p><p>• Prepare and review financial statements, including profit and loss reports and balance sheets, ensuring accuracy and identifying discrepancies.</p><p>• Manage payroll processes and assist in preparing payroll tax filings for review.</p><p>• Handle the preparation of sales and meals tax returns for both businesses and individuals.</p><p>• Generate and distribute 1099 forms in compliance with regulations.</p><p>• Conduct bank reconciliations to maintain accurate financial records.</p><p>• Apply knowledge of double-entry accounting concepts to ensure proper financial recording.</p><p>• Collaborate with team members to address variances and inconsistencies in financial data.</p><p>• Maintain organized records and prioritize tasks effectively to meet deadlines.</p><p>• Utilize QuickBooks Desktop and Online platforms to manage accounting processes efficiently.</p>
We are looking for a motivated and detail-oriented Staff Accountant to join our accounting team in Marlborough, Massachusetts. This role offers an excellent opportunity to gain exposure to a wide range of accounting functions while working closely with the Controller for mentorship and growth. The ideal candidate is eager to learn, advance their career, and contribute to the success of the organization.<br><br>Responsibilities:<br>• Assist with all aspects of the monthly close process, including preparing journal entries, reconciling accounts, and consolidating financial statements.<br>• Perform monthly variance analysis to identify discrepancies and ensure accurate financial reporting.<br>• Support the budgeting and forecasting processes by compiling data and providing insights.<br>• Prepare cash flow reports and conduct cash flow analysis to optimize financial planning.<br>• Provide backup support for payroll processing as needed.<br>• Collaborate with the Controller to learn and take on increasing responsibilities within accounting and financial planning.<br>• Contribute to corporate consolidation efforts and ensure compliance with accounting standards.<br>• Participate in annual physical inventory and provide accurate reporting.<br>• Maintain and update the general ledger to ensure the integrity of financial data.<br>• Assist with corporate tax-related tasks to support compliance and reporting requirements.
<p>Our exclusive client, located in Franklin center has an immediate need for a Staff Accountant. The Staff Accountant position will be a well-rounded role with full responsibility for the general ledger including monthly close, journal entries, reconciliations, cash flow and the monthly reporting package. </p><p>The Staff Accountant will also contribute to the budgeting and forecasting processes, supporting multiple divisions. </p><p>Previous experience with multi divisional consolidations, data analysis and some AP/AR support is helpful to have. </p><p>This role will require an accounting degree in addition to an advanced Excel skill set. </p><p>For immediate consideration as Staff Accountant, candidates can reach out directly to Robert LePage at 508-205-2123.</p>
<p>We are looking for an experienced Tax Accountant to join our team in Canton, Massachusetts. In this role, you will apply your expertise to prepare and file tax returns, ensure compliance with regulations, and provide strategic tax planning services to clients. This position is ideal for professionals who excel in public accounting and are skilled at working independently. This is a fulltime opportunity M-F with potential for a hybrid schedule once settled into the role (1-2 days remote.)</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Prepare and file individual and corporate tax returns with precision and adherence to tax regulations.</p><p>• Analyze client financial records to ensure accurate tax reporting and compliance.</p><p>• Provide strategic tax planning and advisory services to optimize client financial outcomes.</p><p>• Utilize software tools such as CCH ProSystem Fx and QuickBooks for efficient and accurate tax preparation.</p><p>• Stay updated on changes in tax laws and regulations to provide informed guidance to clients.</p><p>• Collaborate with clients to gather necessary documentation and clarify tax-related inquiries.</p><p>• Review completed tax returns for accuracy and compliance before submission.</p><p>• Assist in resolving tax issues with authorities and provide support during audits.</p><p>• Maintain organized records of tax filings and client communications.</p><p>• Contribute to the improvement of tax preparation processes and workflows within the team.</p>
<p>Well respected Public Accounting Firm with a 30+ year history in the Waltham area with an excellent reputation is looking to hire a Tax Manager. This person will be part of 10-person team reporting into the managing principal getting involved with all aspects of taxes servicing their clients. This includes compliance and consulting services on multiple client engagements from start to finish, which includes planning, executing, directing, and completing tax projects. BS Degree required, CPA, MST preferred with 5-10+ years of tax experience in the public or private sector. Will be involved in Individual, S-Corps, Partnerships and Fiduciary Tax returns supporting all research and tax matters. Great opportunity for a Tax Professional looking to join team friendly collaborative work environment, work/life balance culture and offers remote flexibility. If interested, reach out to dino.valeri@roberthalf or message me thru LinkedIn.</p>
We are looking for an experienced Attorney with a strong background in immigration law to join our team in Boston, Massachusetts. This Contract-to-Permanent position offers an opportunity to manage a diverse range of cases, including family immigration, work visas, and removal proceedings. Ideal candidates are bilingual in Spanish and possess excellent communication and organizational skills.<br><br>Responsibilities:<br>• Manage a high volume of immigration cases from initiation to resolution, ensuring compliance with legal standards.<br>• Represent clients in family immigration matters, work visa applications, and removal proceedings.<br>• Prepare and draft legal motions, briefs, and other documentation necessary for case progression.<br>• Conduct thorough discovery processes to gather and analyze case evidence.<br>• Provide expert legal advice and guidance to clients on immigration law and procedures.<br>• Collaborate with other legal professionals to ensure efficient case management and resolution.<br>• Maintain detailed case records and documentation to support legal proceedings.<br>• Utilize bilingual Spanish skills to effectively communicate with clients and stakeholders.<br>• Stay updated on changes and developments in immigration laws and policies.<br>• Advocate on behalf of clients in administrative and judicial hearings when necessary.
<p>We are in search of a Senior Payroll Analyst to join our team based in Southborough , Massachusetts, operating within the Non-Profit sector. In this role, you will be responsible for managing all aspects of payroll, ensuring accuracy and timeliness. You'll also be expected to engage with employees on payroll-related inquiries and assist in the continuous enhancement of our payroll processes.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently processing payroll, ensuring all employees are notified of the timecard deadline each pay period.</p><p>• Preparing a reconciliation of approved hours to Workforce Now.</p><p>• Posting edits, payroll adjustments, and corrections as necessary.</p><p>• Inputting bonuses, retro pay, and shift differential pay into ADP.</p><p>• Assisting with the review of the pre-process register to ensure accuracy of payroll data.</p><p>• Handling the receipt and opening of the payroll package.</p><p>• Mailing payroll checks as required.</p><p>• Responding to employee inquiries and questions regarding pay.</p><p>• Running reports from ADP report writer.</p><p>• Recommending process improvements to enhance the payroll process.</p><p>• Actively participating in supervision and staff meetings.</p><p>• Performing all duties in accordance with the agency’s policies and procedures</p><p><br></p><p>For immediate consideration please call me asap! 508-205-2127 Eric Lebow</p>
We are looking for an experienced Controller to join our team in Concord, Massachusetts. This role offers a dynamic opportunity to manage key financial operations while providing critical analysis to support business growth. The ideal candidate will have a strong background in accounting and financial management, coupled with a strategic mindset to drive organizational success.<br><br>Responsibilities:<br>• Manage and oversee general accounting activities, ensuring accuracy and compliance with industry standards.<br>• Maintain and update the general ledger to ensure all financial transactions are recorded correctly.<br>• Utilize QuickBooks Online to track and manage financial data efficiently.<br>• Conduct detailed cash flow analysis to provide insights and recommendations for financial planning.<br>• Collaborate with leadership to develop and implement financial strategies that support business expansion.<br>• Prepare and present financial reports, budgets, and forecasts to assist in decision-making.<br>• Monitor and ensure compliance with applicable financial regulations and policies.<br>• Identify opportunities for process improvements within financial operations and implement solutions.<br>• Provide guidance and support to team members on accounting practices and procedures.<br>• Assist in audits and ensure all documentation is accurate and readily available.
We are looking for an Executive Administrator to join our team in Boston, Massachusetts. This is a Contract to permanent position ideal for a detail-oriented individual with a strong background in administrative support. The role involves assisting executives, managing communication, and ensuring the smooth operation of various administrative tasks within a CPA firm environment.<br><br>Responsibilities:<br>• Provide comprehensive administrative support to executives, including scheduling meetings and managing calendars.<br>• Prepare and draft correspondence, contracts, and other business documents with a high level of accuracy.<br>• Coordinate executive meetings, including logistics, agenda preparation, and follow-up tasks.<br>• Handle financial transactions and maintain meticulous records for reporting purposes.<br>• Facilitate communication across departments and with external stakeholders to ensure seamless collaboration.<br>• Maintain confidentiality and professionalism while managing sensitive information.<br>• Monitor and improve processes to enhance operational efficiency and accuracy.<br>• Support the team in utilizing Microsoft Office tools, including Excel, PowerPoint, Teams, Word, and Outlook.<br>• Assist in managing multiple priorities and meeting deadlines in a fast-paced environment.<br>• Actively contribute to the team's success by being proactive and solutions-oriented.
<p>A well-known Banking Institution client of ours local to the Boston community is seeking an experienced and detail-oriented Director of Compliance & Risk to join their team. This position is essential in ensuring the organization adheres to regulatory requirements, operational guidelines, and risk management best practices. As a key contributor, you will oversee compliance programs, mitigate risk exposures, and collaborate with cross-functional teams to maintain the organization's integrity and security.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Develop and maintain compliance programs aligned with regulatory requirements.</li><li>Monitor regulatory updates, conduct internal audits, and ensure adherence to laws like BSA, AML, and OFAC.</li><li>Provide staff training and act as the primary liaison during regulatory examinations.</li><li>Identify and mitigate operational, financial, and reputational risks.</li><li>Maintain the risk register and implement risk controls across departments.</li><li>Oversee fraud investigations, prevention programs, and participate in the Security Committee.</li></ul>
<p>We are looking for a skilled Desktop Support Analyst to join our team on a contract basis in Worcester, Massachusetts. This role involves hands-on technical support, where you will assist with hardware replacements and software installations. The ideal candidate will excel in troubleshooting and have a strong understanding of desktop systems and imaging processes.</p><p><br></p><p>Responsibilities:</p><p>• Replace and configure desktop machines -migrate from Windows 10 to Windows 11.</p><p>• Set up laptops, install necessary software, and ensure all systems are functioning correctly.</p><p>• Follow detailed instructions while adhering to company standards and protocols.</p><p>• Ensure all tasks are completed efficiently, including hardware imaging and software setup.</p><p>• Utilize Active Directory for account management and troubleshooting.</p><p>• Provide excellent customer service to employees during the transition process.</p>
<p>We are seeking a highly skilled and detail-oriented <strong>Accounting Manager</strong> to lead our accounting function, including <strong>general ledger, month-end close, financial reporting, and payroll operations</strong>. This role is responsible for ensuring the accuracy and integrity of all financial records while supporting business goals through timely and insightful financial reporting.</p><p><br></p><p>ESSENTIAL FUNCTIONS - include the following (other duties may be assigned): </p><p>• Responsible for preparation, accuracy and timely distribution of accounting-related reports; including weekly, monthly, annual financials and various detailed analyses. </p><p>• Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company. Present potential scenarios and outcomes to management.</p><p>• Develop and distribute various financial reports supporting other business functions.</p><p>• Responsible for department staff: hiring, performance management, near term development needs, long term staffing plan, ensuring compliance to company policies & procedures.</p><p>• Develop and implement accounting policies and procedures to ensure compliance with appropriate company, GAAP, regulatory, legal and contractual requirements.</p><p>• Assure accuracy of payroll accounting and that books tie to reports issued by payroll service.</p><p>• Prepare and support annual financial reviews/audits, various other targeted audits as necessary, bid & applied rates, annual company valuation, and mandated outside financial reporting.</p><p>• Ensure quality control over financial transactions and financial reporting.</p><p>• Manage day-to-day accounting operations and ensure appropriate validation methods and redundant process backup are in place for every critical operation.</p><p>• Manage and comply with all local, state and federal government reporting requirements and tax filings.</p><p>• Review financial documents to verify accuracy and compliance to regulations and acceptable financial principles.</p>
We are looking for a skilled Associate to join our dynamic law firm located in Newton Centre, Massachusetts. This is an excellent opportunity for a motivated attorney with 2-5 years of litigation experience to work on diverse cases alongside experienced partners. The role involves handling a variety of legal matters, including client development and litigation responsibilities.<br><br>Responsibilities:<br>• Manage a personal caseload involving complex legal disputes across various practice areas.<br>• Collaborate with partners to strategize and execute litigation plans.<br>• Draft and file legal documents, including motions and memoranda, to support case objectives.<br>• Conduct and defend depositions, ensuring thorough preparation of clients.<br>• Represent clients in court hearings, trials, and mediations with professionalism and expertise.<br>• Engage in discovery processes, including preparing and responding to written discovery.<br>• Provide comprehensive legal advice and updates to clients, maintaining strong communication.<br>• Analyze insurance coverage and handle related litigation matters.<br>• Assist in developing client relationships and contributing to business development efforts.
<p><strong>Job Title</strong>: Tax Manager and/or Senior Tax Manager</p><p><strong>Qualifications</strong>: To be considered for this position, applicants must hold a CPA designation or be a CPA candidate.</p><p><strong>Responsibilities</strong>:</p><ul><li>Prepare federal and state individual, trust, partnership, and corporate tax returns.</li><li>Conduct tax research and analysis.</li><li>Respond to client inquiries as well as notices from the Internal Revenue Service, state, and local tax authorities.</li><li>Maintain books and records, including preparation of bank and credit card reconciliations.</li><li>Assist with the preparation of monthly, quarterly, and yearly financial reports.</li><li>Communicate with clients to gather relevant information, answer inquiries, and provide deliverables.</li></ul><p><br></p>
We are looking for a detail-oriented Accounts Payable Specialist to join our team in Concord, Massachusetts. This role is a Contract-to-permanent position, offering the opportunity to contribute to the efficient management of financial transactions and invoice processing. The ideal candidate will bring expertise in accounts payable operations and a commitment to accuracy and timeliness.<br><br>Responsibilities:<br>• Process and verify invoices to ensure accurate coding and timely payments.<br>• Manage accounts payable transactions, including Automated Clearing House (ACH) payments and check runs.<br>• Reconcile vendor statements and address discrepancies in a timely manner.<br>• Maintain accurate records of financial transactions and ensure compliance with company policies.<br>• Collaborate with internal teams to resolve invoice-related issues and improve processing workflows.<br>• Generate reports detailing accounts payable activities and provide insights for decision-making.<br>• Ensure adherence to deadlines for payment schedules and reporting requirements.<br>• Assist in the implementation and optimization of accounts payable systems and procedures.<br>• Communicate effectively with vendors to address inquiries and resolve payment concerns.<br>• Support month-end and year-end closing activities related to accounts payable.
<p><strong>About the Company:</strong></p><p>Join a dynamic and growing manufacturing company in Marlborough, MA, recognized for its industry-leading products and commitment to innovation. We pride ourselves on fostering a collaborative and engaging work environment where employees are empowered to grow their careers and contribute to the company’s success.</p><p><br></p><p><strong>Job Overview:</strong></p><p>We are seeking an experienced <strong>Senior Accountant</strong> with strong accounting skills and deep knowledge of manufacturing finance to join our team. This role ensures accurate financial reporting, drives operational efficiency, and provides strategic support aligned with company goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare and manage month-end close processes, ensuring timely completion.</li><li>Prepare financial statements in compliance with GAAP and regulatory requirements.</li><li>Perform variance analyses to monitor manufacturing overhead, labor costs, and other key metrics.</li><li>Manage cost accounting processes, including inventory valuation and standard costing.</li><li>Reconcile general ledger accounts and resolve discrepancies promptly.</li><li>Collaborate with operations and supply chain teams to provide insight into cost performance.</li><li>Assist with budget preparation, forecasting, and project-based financial analyses.</li><li>Oversee fixed assets and depreciation schedules.</li></ul>
<p>Global Company with expanding North American Operations located in Peabody area is looking for a Cost Accounting Manager. The Cost Accounting Manager will be responsible for the management, development, analysis and reporting of standard costing. This individual will be a key contributor providing high level analysis of product costs, operations and margins supporting for multi-site locations. Duties include establish and maintain standard costs for all raw materials, WIP and finished goods, monitor and report on inventory levels, production costs and returns, inventory cycle counts and reconciliations, financial statement preparation, assist with annual budgeting/forecasting and assist with SOX compliance and internal control initiatives. BS Degree require with MBA/CMA preferred with 8+ years of strong Cost Accounting experience within manufacturing. Strong communication skills both verbal and written required along with advanced Excel skills. Great Finance team in place, brand new stare of the art facility, excellent working culture and strong overall benefits. Remote flexibility as well offered once up to speed. If interested email dino.valeri@roberthalf or message me thru LinkedIn.</p><p><br></p>
<p>Our client is seeking an experienced Accounts Receivable Manager to oversee high-volume AR operations across multiple divisions. This role will manage full-cycle receivables, including billing, cash application, collections, and dispute resolution, while ensuring compliance with invoicing standards and company policies. The ideal candidate will be hands-on in preparing and submitting invoices, processing EFT/ACH payments, reconciling AR aging reports, and maintaining strong collection performance. They will also proactively research and resolve discrepancies, manage claims, and collaborate with internal teams to clarify invoicing issues and ensure contract compliance. In addition, this individual will support audits, contribute to month- and year-end close activities, and identify opportunities to streamline AR processes. This is a highly visible role that requires strong technical knowledge of AR best practices, excellent problem-solving skills, and the ability to build productive relationships with both external partners and internal stakeholders.</p><p>For immediate consideration, please call Dan Duggan at (508) 205-2126.</p>
<p>We are looking for a skilled Payroll Specialist to join our team in Woburn, Massachusetts, on a contract basis. This role is ideal for an experienced individual who is well-versed in managing full-cycle payroll operations and ensuring compliance with organizational policies and regulations. The successful candidate will play a key role in overseeing payroll processes and utilizing ADP Workforce Now for accurate and efficient payroll management.</p><p><br></p><p>Responsibilities:</p><p>• Manage and oversee all aspects of full-cycle payroll operations, ensuring accuracy and compliance with company policies.</p><p>• Process payroll using ADP Workforce Now, maintaining data integrity and troubleshooting system issues as needed.</p><p>• Ensure timely and accurate calculation and distribution of employee wages, taxes, and deductions.</p><p>• Collaborate with HR and finance teams to address payroll discrepancies and resolve employee inquiries.</p><p>• Monitor and ensure compliance with federal, state, and local payroll regulations.</p><p>• Prepare and maintain payroll reports, audits, and documentation for internal and external use.</p><p>• Implement improvements to streamline payroll processes and enhance efficiency.</p><p>• Address payroll-related issues with discretion and professionalism.</p><p>• Stay updated on changes in payroll laws and regulations to ensure company compliance.</p>
We are looking for a Senior Procurement Associate to join a leading private equity firm in Boston, Massachusetts. In this role, you will manage several indirect spend categories, oversee supplier processes, and collaborate on procurement initiatives to enhance efficiency and reporting. This position offers an opportunity to lead category strategies, negotiate contracts, and contribute to global procurement efforts.<br><br>Responsibilities:<br>• Serve as the global category lead for various indirect spend categories, including sourcing, contracting, and supplier management.<br>• Collaborate with stakeholders and suppliers to streamline the purchase order process and improve payment systems.<br>• Conduct supplier due diligence in partnership with research and risk teams, ensuring compliance and supporting diversity initiatives.<br>• Lead strategic sourcing initiatives such as Requests for Proposals (RFPs) and manage contract negotiations.<br>• Partner with internal teams to address escalations, document outcomes, and align procurement strategies with legal and compliance standards.<br>• Support general procurement projects, including process improvement and enhanced reporting capabilities.<br>• Work with cross-functional teams to develop procurement strategies and manage supplier relationships.<br>• Contribute to the ongoing development of procurement policies and tools by collaborating with leadership.<br>• Provide ad-hoc support for procurement initiatives, ensuring alignment with organizational goals.
We are looking for a detail-oriented Staff Accountant to join our team in Boston, Massachusetts. In this Contract-to-permanent role, you will contribute to key financial operations, including audits and cash analysis, while collaborating with others in a fast-paced services environment. This position offers an excellent opportunity for growth and development within the accounting field.<br><br>Responsibilities:<br>• Perform daily cash analysis to ensure accurate tracking and reporting of financial transactions.<br>• Assist with year-end audit preparation and provide support during the audit process.<br>• Manage general ledger entries, ensuring accuracy and compliance with accounting standards.<br>• Collaborate with team members to deliver timely financial reports and insights.<br>• Support various accounting functions, including reconciliations and analysis of financial data.<br>• Utilize accounting software to streamline processes and maintain organized records.<br>• Adhere to deadlines while maintaining high-quality work in a fast-paced environment.<br>• Contribute to financial reviews and ensure compliance with internal policies and external regulations.<br>• Participate in process improvement initiatives to enhance efficiency and accuracy.<br>• Provide additional support as needed to meet team objectives and deadlines.
<p>Excellent opportunity to join a Publicly Traded Life Sciences Company in the Billerica area in need of a Senior Accountant. The Senior Accountant in a newly created position will report into the Accounting Manager and will work closely with Senior Leadership team. The Senior Accountant is responsible for preparing financial reports, performing account reconciliations, maintaining the general ledger, managing fixed assets and assisting with audit preparations. BS Degree required, MBA or CPA preferred with 5 years of experience in accounting or finance. Knowledge of U.S. GAAP and SOX compliance along with advanced Excel skills required and ability to work with large volumes of transactional data. This is an excellent opportunity to join a growing Life Sciences Company with excellent technology, built out for expansion offering future growth opportunities. Strong leadership team in place, team collaborative friendly environment, onsite gym along with strong overall benefits Hybrid model (ideally 3 days on site) but flexibility when needed. Email dino.valeri@roberthalf;com or message me thru LinkedIn for immediate consideration.</p>
<p>Our client, a successful law firm with locations all over the country, is seeking an Attorney to grow out their<strong> </strong>Boston office. This position requires a skilled litigator with expertise in asbestos, talc, and mass tort cases to work closely with their team to provide high-quality legal representation to their clients. </p><p><br></p><p><strong>Role:</strong> Attorney (Mid to Senior Level)</p><p><strong>Schedule: </strong>Hybrid (3 days in office, 2 days remote)</p><p><strong>Salary: </strong>$150,000 - $210,000 (DOE) </p><p><strong>Location:</strong> Boston, MA</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Represent clients at depositions and court proceedings in product liability cases including asbestos and talc claims, as well as premises liability matters.</li><li>Draft a variety of legal documents, including pleadings, motions, briefs, and discovery responses tailored to complex liability litigation.</li><li>Manage the retention and coordination of expert witnesses across scientific, medical, and industry-specific disciplines.</li><li>Prepare both expert and lay witnesses for depositions in high-stakes liability cases.</li><li>Assist in comprehensive trial preparation, including exhibit organization, witness outlines, and trial strategy.</li><li>Maintain regular and professional communication with clients, opposing counsel, and other involved parties.</li><li>Collaborate closely with colleagues to develop effective case strategies and ensure consistent case management.</li><li>Conduct detailed legal research and provide insightful analysis on issues related to product and premises liability.</li><li>Utilize Westlaw Precision and CoCounsel AI platforms to drive workflow efficiency and support high-quality legal work.</li></ul>
We are looking for a highly skilled Tax Analyst to join our team in Cambridge, Massachusetts. In this role, you will play a pivotal part in ensuring tax compliance, managing investment-related tax liabilities, and supporting accurate financial reporting. Your expertise will contribute to regulatory adherence and help maintain the financial integrity of a substantial investment portfolio.<br><br>Responsibilities:<br>• Collaborate with finance leadership and tax teams to gather and provide accurate data for tax return preparation.<br>• Review and analyze tax returns prepared by external consultants to ensure compliance with investment-related tax regulations.<br>• Partner with financial accounting teams to address investment accounting matters and support the preparation of detailed annual reports.<br>• Monitor, project, and analyze excise taxes related to investment income to ensure accurate tax planning.<br>• Oversee regulatory filings and reporting for both domestic and international jurisdictions, ensuring adherence to all applicable requirements.<br>• Ensure timely completion of audits for investment entities and managed affiliates to maintain compliance and operational efficiency.<br>• Assist in preparing financial statements for investment entities, ensuring accuracy and regulatory compliance.<br>• Support retirement and welfare benefit plan compliance efforts by addressing tax-related matters.<br>• Contribute to risk management by identifying and addressing potential regulatory risks related to investments.
<p>Senior Customer Service Representative – Lowell, MA</p><p><br></p><p>We’re seeking a detail-driven and customer-focused Senior Customer Service Representative to join our team in Lowell, Massachusetts. This role is critical in supporting seamless financial operations while delivering an exceptional customer experience. The right candidate will thrive in a fast-paced environment, bring strong organizational skills, and excel at building relationships both internally and externally.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Deliver timely, accurate responses to a high volume of customer inquiries, ensuring satisfaction and retention.</li><li>Research historical pricing data and partner with product line managers to process quotations quickly and accurately.</li><li>Oversee the full order management process—including new orders, returns, sample requests, credits, and debits.</li><li>Maintain accurate backlog records, aligning with customer needs and managing expedite requests to meet deadlines.</li><li>Handle customer complaints with professionalism, applying effective problem-solving and escalating issues when necessary.</li><li>Collaborate cross-functionally with sales, finance, and operations teams to resolve issues and streamline workflows.</li><li>Exercise sound judgment within established guidelines to make appropriate and effective decisions.</li><li>Cultivate strong, trust-based relationships with customers and internal partners to support long-term success.</li></ul>
