296 Results for Patient Service Representative Jobs in

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Customer Service Coordinator

Manchester, NH
onsite
Temporary / Contract
25.75 - 29.5 USD / Hourly
We are looking for a Customer Service Coordinator to support customer interactions and appointment management for a busy service operation in Manchester, New Hampshire. This Long-term Contract position is ideal for someone who communicates clearly, stays organized in a fast-paced environment, and can balance incoming requests with scheduling priorities. The person in this role will serve as a key point of contact for customers while helping ensure service appointments and dispatch activities run smoothly. Responsibilities:• Respond to incoming customer calls with professionalism, provide service-related assistance, and address questions in a timely manner.• Coordinate service appointments by matching customer needs with technician availability and operational schedules.• Enter orders and service requests accurately into internal systems while maintaining complete and organized records.• Place outbound calls as needed to confirm appointments, share updates, and gather missing information from customers.• Work closely with dispatch and service teams to assign calls efficiently and support daily route or schedule adjustments.• Monitor appointment calendars and make changes when priorities shift, cancellations occur, or urgent requests arise.• Provide a high level of customer support by resolving routine concerns and escalating more complex issues when appropriate.
2026-11-06T00:00:00Z

Sr. Customer Service Representative

Hillside, IL
onsite
Permanent / Full Time
80000 - 100000 USD / Yearly
Our client is looking for an experienced Senior Customer Service Representative to support complex print and marketing projects for customers in Illinois. This role serves as a central point of coordination from project intake through final billing, helping ensure specifications are accurate, timelines stay on track, and clients receive responsive service throughout the process. The ideal candidate brings strong communication skills, attention to detail, and the ability to work across multiple departments to deliver high-quality results and resolve issues effectively. Salary: $80,000-$100,000 Benefits: Health, vision, dental, 401K, STD/LTD, Life Insurance, PTOSchedule: 100% on-site, 7:00 AM–4:00 PM OR 8:00 AM–5:00 PM ***PRINT INDUSTRY EXPERIENCE REQUIRED*** Responsibilities:• Oversee assigned customer accounts and job requests from initial intake through estimating, order setup, production coordination, delivery, invoicing, and post-completion follow-up.• Evaluate purchase orders, artwork files, mailing details, samples, schedules, inventory needs, and shipping instructions to confirm all project information is complete and accurate before release.• Prepare and maintain job documentation, production directions, project timelines, estimate records, change logs, and account-specific instructions to clearly communicate client expectations.• Collaborate with Sales and Estimating teams to validate scope, quantities, materials, production approach, pricing assumptions, and external service needs before work begins.• Work closely with planning, scheduling, production, purchasing, quality, mailing, fulfillment, and shipping teams to build realistic schedules and meet customer commitments.• Track live projects, anticipate delays or specification issues, communicate updates quickly, and drive problem resolution to minimize impact on delivery expectations.• Document and manage revisions involving scope, specifications, quantities, timing, materials, or freight requirements while ensuring pricing and production details remain accurate.• Review completed jobs for production outcomes, added charges, freight costs, third-party expenses, and billing details to support accurate closeout and invoicing.• Address customer concerns related to quality, shortages, damage, late shipments, or billing discrepancies by coordinating corrective actions and maintaining clear, attentive communication.• Contribute to customer onboarding activities, site visits, meetings, press checks, sample requests, and process improvement efforts that strengthen service quality and operational efficiency. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster
2026-10-27T00:00:00Z

Patient Billing Resolution Specialist

Denver, CO
remote
Temporary / Contract
27 - 29 USD / Hourly
Robert Half is seeking skilled, customer-oriented Patient Billing Resolution Specialist for a remote contract opportunity with a premier revenue cycle client. As a remote role, this position is open to anywhere in the United States but operates out of Pacific time. This position will support patients through revenue cycle and billing functions. The ideal Patient Billing Resolution Specialist will be a dynamic, flexible candidate who is detail-oriented and comfortable with high volumes of communication. Apply for this Patient Billing Resolution Specialist opportunity today! Responsibilities:<ul><li>Oversee the Coordination of Benefits to assist patients with managing billing and denials.</li><li>Act as liaison between patients and insurance companies.</li><li>Handle high-volume communication: letters, text messages, and three-way calls.</li><li>Investigate accounts thoroughly to achieve optimal resolution—primarily getting insurance to pay claims.</li><li>Maintain documentation and patient files through the resolution process.</li></ul>
2026-10-29T00:00:00Z

Healthcare Customer Service Associate

Roanoke, VA
onsite
Temporary / Contract
17 - 18 USD / Hourly
We are looking for a Long-term Health Customer Service Associate to support patient registration and front-line service activities for a healthcare team in Roanoke, Virginia. This Long-term Health Customer Service Associate position is well suited for someone who enjoys helping patients, managing high-volume interactions, and providing accurate information in a fast-paced medical environment. The Long-term Health Customer Service Associate role includes rotating weekend coverage and offers shift differential pay, making it a strong opportunity for candidates with customer-facing or patient support experience. Responsibilities:<ul><li>Engage in patient-facing activities and provide a high level of customer service.</li><li>Process patient credit applications with accuracy and efficiency.</li><li>Responsible for answering inbound calls and dealing with patient queries promptly.</li><li>Maintain an up-to-date record of patient credit information.</li><li>Perform authorizations, benefit functions, and billing functions as part of the role.</li><li>Participate in clinical trial operations as required.</li><li>Monitor patient accounts and take necessary actions based on account status.</li></ul>
2026-10-29T00:00:00Z

Patient Registration

Philadelphia, PA
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a compassionate and detail-focused Patient Registration individual to support patient access services in the Greater Philadelphia Region. The Patient Registration position is a contract position within a healthcare setting, where you will help patients navigate insurance verification, authorization requirements, and registration-related questions. The Patient Registration role calls for strong communication, sound judgment, and a patient-centered approach to delivering accurate administrative support. What you get to do every single day:• Review insurance plans and confirm eligibility, benefits, and coverage details before services are provided.• Secure required prior approvals by coordinating with payers, provider offices, and clinical teams in a timely manner.• Manage incoming referrals and ensure supporting information is complete, accurate, and ready for processing.• Guide patients through financial discussions by explaining coverage details, potential out-of-pocket costs, and next steps.• Maintain precise records of verification outcomes, authorization status, and related patient account information.• Address insurance and access issues by researching discrepancies and identifying practical solutions.• Support patient registration and scheduling activities while delivering courteous, empathetic service at every interaction.
2026-11-03T00:00:00Z

Patient Registration

Roanoke, VA
onsite
Temporary / Contract
17 - 18.15 USD / Hourly
We are looking for a dedicated Patient Registration Representative to join our team in Roanoke, Virginia. In this role, you will serve as a vital point of contact for patients, providing exceptional service and support in a fast-paced healthcare environment. This is a long-term contract position offering the opportunity to make a meaningful impact while growing your skills. Responsibilities:• Answer and manage a multi-line phone system, ensuring the smooth flow of communication• Deliver exceptional customer service, addressing patient inquiries and concerns promptly and professionally• Execute data entry tasks, keeping patient records up-to-date and accurate• Correspond via email, providing clear and concise information to patients and team members• Utilize strong interpersonal skills to build rapport with patients and enhance their experience• Employ Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage and organize files• Schedule appointments, ensuring a well-coordinated flow of patients• Adapt to varied shifts, demonstrating flexibility and commitment• Use your experience in customer-facing roles such as cashiers, bartenders, waiters, waitresses, etc., to enhance patient pacing and overall satisfaction.
2026-11-10T00:00:00Z

Patient Registration

Tustin, CA
onsite
Temporary to Hire
22 - 27 USD / Hourly
A Hospital in Tustin is in the need of Patient Registration Specialist to its Emergency Department team. The Patient Registration Specialist will play a pivotal role in ensuring patients are registered efficiently and accurately during critical moments. The Patient Registration Specialist will be tasked with admitting patients, collecting demographics and insurance information. This role requires strong communication skills, empathy, and the ability to thrive in a fast-paced healthcare environment. Key Responsibilities:• Welcome patients and their families to the Emergency Department with professionalism and empathy.• Collect and validate patient demographic and insurance information to ensure accuracy.• Obtain and securely scan necessary documents, including identification and insurance cards.• Explain financial responsibilities such as co-payments and assist patients with payment collection.• Accurately input patient data into the electronic health record system.• Collaborate with clinical staff to facilitate smooth patient flow and minimize delays.• Address patient and visitor inquiries with a calm and supportive demeanor.• Adhere to hospital policies and maintain compliance with organizational standards.• Perform additional administrative tasks as required to support the department. Schedule: 40 hours/week; Monday - FridayShift: 2:00pm – 10:30pm Benefits: Health, Dental, Vision, 401k, and Sick Time Off.
2026-11-06T00:00:00Z

Patient Registration

Olympia, WA
onsite
Temporary / Contract
23 - 25.5 USD / Hourly
SHIFT: Monday - Friday | 5:45am - 2:00pmWe are looking for a detail-oriented Patient Registration team member to support a busy healthcare setting in Olympia, Washington. This Long-term Contract opportunity is ideal for someone who enjoys helping patients navigate front-end registration processes while delivering courteous, compassionate service. The person in this role will manage intake, scheduling, and insurance-related tasks while maintaining accuracy, confidentiality, and a positive experience for patients and visitors. Responsibilities:• Greet patients and visitors in a welcoming, detail-oriented manner and provide responsive support throughout their visit.• Manage patient arrival and departure activities, ensuring registration and checkout steps are completed accurately and efficiently.• Arrange appointments across departments by coordinating provider calendars with patient availability and care needs.• Confirm insurance details, update demographic records, and assist patients with coverage-related paperwork when needed.• Enter and maintain precise patient information in the Epic electronic health record system while safeguarding confidential data.• Guide patients through intake procedures with empathy, discretion, and clear communication during the care process.• Work closely with clinical and administrative teams to help maintain smooth coordination of patient services.• Complete general administrative duties such as filing, data entry, and document preparation, and provide cross-functional support as assigned.
2026-11-12T00:00:00Z

Patient Registration

Philadelphia, PA
onsite
Temporary / Contract
20.9 - 22 USD / Hourly
We are looking for a compassionate and detail-focused Patient Registration specialist to support patient access services in the Greater Philadelphia Region. This contract position plays an important role in confirming insurance eligibility, securing needed authorizations, coordinating referral-related documentation, and guiding patients through financial-related questions with professionalism and care. The ideal candidate brings strong administrative judgment, clear communication skills, and a patient-first approach within a healthcare setting. Here’s how you’ll contribute each day: • Confirm active insurance coverage and secure required pre-service approvals to help prevent delays in care.• Review referral information for completeness, coordinate necessary follow-up, and ensure supporting documentation is properly recorded.• Assist patients with registration-related questions and explain coverage or financial obligations in a clear, respectful manner.• Maintain accurate patient and payer information in the appropriate systems while documenting verification and authorization outcomes.• Investigate benefit or approval discrepancies, using sound judgment to address issues and escalate concerns when needed.• Support scheduling and front-end access workflows by helping align registration details with appointment and service requirements.
2026-11-03T00:00:00Z

Patient Financial Counselor

Naples, FL
onsite
Temporary / Contract
22 - 22 USD / Hourly
We are looking for a Patient Financial Counselor to join a behavioral health organization in Naples, Florida on a contract basis. In this role, you will help patients and families make informed decisions about the financial aspects of mental health and substance use treatment by explaining coverage, anticipated costs, and support options. This position works closely with care teams and payers to reduce confusion, resolve coverage questions, and promote a positive patient experience. The schedule is Tuesday-Friday 12pm-8pm, and Saturday 8am-4pm. Responsibilities:• Review insurance plans to confirm eligibility, covered services, patient responsibility amounts, and other benefit details before or during treatment.• Guide patients and family members through expected charges, payment expectations, and available options in a clear and supportive manner.• Support individuals with completing financial assistance paperwork and connect them with appropriate funding resources when available.• Communicate with insurance representatives to address authorization needs, verify coverage information, and help resolve billing-related concerns.• Record financial conversations, benefit findings, and assistance activity accurately while following healthcare documentation standards and organizational policies.• Deliver empathetic service during sensitive discussions, helping patients navigate complex financial matters with professionalism and care.• Collaborate with internal teams involved in patient intake, billing, and financial services to ensure timely and accurate information sharing.
2026-11-11T00:00:00Z

Patient Financial Counselor

Nashville, TN
onsite
Permanent / Full Time
45000 - 49920 USD / Yearly
A growing, multi-location specialty medical practice is seeking a Patient Financial Counselor to support its patient financial services team. This position is responsible for verifying insurance coverage, estimating patient financial responsibility, communicating payment expectations, and coordinating pre-service payments for scheduled procedures and appointments. The ideal candidate has experience with insurance verification, medical billing, and patient financial counseling, along with strong communication and organizational skills. **90 days on training ON-SITE, followed by a rotating work schedule:<ul><li>Monday-Friday 7:30am-3:30pm (on-site), then 9:00am-5:30pm (remote) every other week</li></ul> Key Responsibilities<ul><li>Verify insurance eligibility, benefits, authorization requirements, and referral requirements through payer websites, phone calls, and practice management systems.</li><li>Calculate estimated patient responsibility, including deductibles, copays, coinsurance, and out-of-pocket expenses.</li><li>Contact patients before scheduled appointments and procedures to communicate estimated costs, collect prepayments, and establish payment arrangements.</li><li>Document insurance information, estimated patient responsibility, and financial arrangements within practice management systems.</li><li>Escalate situations when appropriate financial arrangements cannot be established prior to services being rendered.</li><li>Process patient payments, including credit card transactions and checks, and provide receipts.</li><li>Maintain accurate records and follow established patient financial policies and procedures.</li><li>Perform additional duties as assigned.</li></ul>
2026-11-06T00:00:00Z

Client Service Associate

Walnut Creek, CA
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
Anisa Henry is a Direct-Hire Recruiter with Robert Half Financial Services, specializing in roles within Finance & Accounting across the Bay Area. Happy to connect with professionals in the space, even if you’re just curious about the market. ✨ Client Service Associate📍 Walnut Creek, CA (In-Office)🏢 Relationship Driven Wealth Management Firm💰 Competitive Base + Bonus Our client, a highly respected independent wealth management firm, is seeking a Client Service Associate to join a collaborative and client-focused team. This is an opportunity to become a key contributor within a sophisticated advisory environment where client relationships come first and exceptional service is the standard. Working alongside experienced advisors and operations professionals, you'll play a pivotal role in helping clients navigate their financial lives while supporting a growing and established wealth management practice. As a Client Service Associate, you'll serve as a critical link between clients, financial advisors, and internal operations teams. You will help manage client relationships, facilitate account activity, coordinate service requests, and ensure every interaction reflects the firm's commitment to excellence.This role is ideal for a detail-oriented professional who enjoys balancing relationship management, problem-solving, and operational execution within a fast-paced wealth management environment. Key Responsibilities<ul><li>Serve as a primary point of contact for clients, delivering responsive, high-touch service and helping build lasting relationships.</li><li>Support account onboarding, maintenance, transfers, money movements, and other client service requests while ensuring accuracy and compliance.</li><li>Partner closely with financial advisors to prepare for client meetings, manage documentation, coordinate follow-up, and support day-to-day operations.</li><li>Process account transactions, maintain detailed records, and monitor requests through completion to ensure a seamless client experience.</li><li>Collaborate across advisory, operations, and client service teams to drive efficiency, resolve issues, and uphold the highest standards of service excellence.</li></ul>For fastest consideration, reach out to Anisa Henry via email or LinkedIn.
2026-11-12T00:00:00Z

Client Service Associate

San Carlos, CA
remote
Permanent / Full Time
60000 - 90000 USD / Yearly
Anisa Henry is partnered with a growing independent wealth management firm and is seeking a Client Service Associate to join its expanding team. This position is ideal for someone who enjoys building client relationships, thrives in an operations-focused role, and is looking to build a long-term career in wealth management rather than pursuing a financial advisor track. This established fiduciary-focused firm has been serving individuals and families for more than two decades, providing personalized financial guidance and a high-touch client experience. The team is committed to putting clients' best interests first while delivering exceptional service and comprehensive wealth management solutions. The Client Service Associate will support advisors and the operations team by managing day-to-day client service requests, account maintenance, paperwork processing, and administrative functions. This individual will serve as a key point of contact for clients, helping ensure requests are handled accurately, efficiently, and with a high level of professionalism.This is an excellent opportunity to join a collaborative, client-centric firm experiencing strong growth, where team members are valued and have the opportunity to make a meaningful impact. Responsibilities<ul><li>Process new account openings and ongoing account maintenance.</li><li>Handle beneficiary updates, address changes, money movement requests, and other account-related transactions.</li><li>Assist with insurance paperwork and collect required client information.</li><li>Communicate with clients by phone and email to obtain documentation and answer questions.</li><li>Coordinate with custodians and internal team members to complete client requests.</li><li>Review paperwork for accuracy and completeness before submission.</li><li>Maintain accurate client records and documentation.</li><li>Support advisors with day-to-day client service and operational activities.</li><li>Assist with additional administrative and operational projects as needed.</li></ul>Why This Opportunity Stands Out<ul><li>Join a highly successful and rapidly growing wealth management practice with a strong reputation for client service and advisor excellence.</li><li>Stable, well-established firm with a long-term vision and commitment to sustainable growth.</li><li>Fully remote position offering the flexibility to work from anywhere in the U.S.</li><li>Collaborative, close-knit team environment with meaningful exposure to advisors and clients.</li><li>Opportunity to make an immediate impact by supporting a busy and expanding practice.</li><li>Ideal for someone seeking a long-term career in client service, operations, and wealth management.</li><li>Flexible work culture that supports strong work-life balance.</li><li>High-visibility role with ongoing opportunities to learn, contribute, and grow professionally within a respected advisory firm.</li></ul>For fastest consideration, reach out to Anisa Henry via email or LinkedIn.
2026-11-12T00:00:00Z

Client Service Associate

San Carlos, CA
onsite
Permanent / Full Time
60000 - 90000 USD / Yearly
Anisa is a Direct-Hire Recruiter with Robert Half Financial Services, specializing in roles within Finance & Accounting across the Bay Area. Happy to connect with professionals in the space, even if you’re just curious about the market. ✨ Client Service Associate📍 Remote🏢 Growing & Independent Wealth Management Firm💰 Base + Bonus Looking for a role where you can make a real impact on the client experience? A growing and highly regarded independent wealth management practice is seeking a Client Service Associate to become a key member of its client operations team. This is an opportunity to join a stable, relationship-driven advisory firm that values exceptional service, collaboration, and long-term career growth. What You'll Be DoingAs the Client Service Associate, you'll play a central role in supporting clients, advisors, and the overall operation of the practice by:<ul><li>Managing client account servicing, including account openings, transfers, money movements, beneficiary updates, rollovers, and distribution requests.</li><li>Coordinating insurance and annuity processes from application through policy delivery, including underwriting follow-up and client communication.</li><li>Serving as a primary client contact for service requests, documentation collection, account maintenance, and general inquiries.</li><li>Maintaining accurate client records and workflow tracking within CRM and financial planning systems.</li><li>Supporting financial planning initiatives through client onboarding, data gathering, account aggregation, and document organization.</li><li>Coordinating advisor calendars and scheduling client meetings.</li><li>Monitoring operational workflows, compliance requirements, and regulatory documentation.</li><li>Collaborating with custodians, carriers, and internal team members to ensure seamless execution of client requests.</li><li>Managing referral and prospect engagement activities, client appreciation initiatives, and marketing campaigns.</li><li>Assisting with social media content and digital engagement efforts across multiple platforms.</li><li>Providing ongoing operational support and helping drive process improvements across the practice</li></ul>Why Candidates Are Excited About This Opportunity✅ Direct exposure to advisors, clients, and financial planning activities rather than purely administrative work.✅ Opportunity to build expertise across wealth management operations, insurance, financial planning, and client relationship management.✅ High-impact role where your contributions will be visible and appreciated.✅ Stable and established practice with a strong reputation and long-term growth outlook.✅ Collaborative team environment that values professionalism, flexibility, and work-life balance.✅ Excellent fit for someone seeking a long-term career path in wealth management operations and client service.
2026-10-26T00:00:00Z

Client Service Associate

Las Vegas, NV
remote
Permanent / Full Time
45000 - 52000 USD / Yearly
We are looking for a Client Service Associate to support investors and account holders with responsive, knowledgeable service. In this role, you will help clients navigate account activity, answer questions about retirement account options and alternative investments, and provide steady guidance throughout the customer journey. The ideal candidate brings a service-minded approach, strong attention to detail, and the ability to communicate clearly while handling sensitive financial information with care. Responsibilities:• Provide clear guidance to clients on account features, self-directed retirement solutions, trust structures, and digital asset-related topics in an easy-to-understand manner.• Assist customers with transactions and account-related steps from initial setup through ongoing servicing and other lifecycle events.• Investigate client concerns, resolve routine issues efficiently, and route more complex matters to the appropriate internal specialists.• Maintain a strong working knowledge of available products, account structures, and investment options to deliver accurate support.• Manage incoming work queues and daily priorities to help ensure timely follow-up and service standards are consistently met.• Support routine servicing needs such as account updates, maintenance requests, and basic technical assistance.• Document customer conversations and service activities thoroughly and accurately within company systems.• Work closely with partners across multiple teams to deliver a consistent and seamless client experience.• Stay informed on company policies and applicable industry regulations related to self-directed retirement accounts.• Contribute to team development by participating in meetings, coaching sessions, training, and process improvement efforts, including thoughtful use of AI tools and sharing productivity best practices.
2026-11-05T00:00:00Z

Client Service Associate

San Francisco, CA
onsite
Permanent / Full Time
100000 - 120000 USD / Yearly
Jennifer Fukumae is a direct-hire recruiter specializing in Financial Services, partnering with firms and professionals to connect top talent with the right opportunities. Reach out via LinkedIn or email to start a conversation. Robert Half is partnering with an established and reputable Registered Investment Advisor (RIA) in San Francisco is seeking a Client Associate to join its team. The firm is known for its commitment to delivering high-quality investment management and personalized client service. This is an excellent opportunity to join a collaborative, professional environment where attention to detail, integrity, and a proactive approach are valued. Position OverviewThe Client Associate will play an important role in supporting the firm's day-to-day client service and operational activities. This individual will work closely with clients, internal team members, and external custodians to help ensure a seamless client experience and efficient account operations.The ideal candidate has at least three years of experience in client service or investment operations, preferably within an RIA or investment management firm. They are highly organized, technology-savvy, dependable, and comfortable handling confidential client and financial information. An understanding of cybersecurity risks and best practices is a strong plus. Key Responsibilities<ul><li>Provide day-to-day client service and operational support, responding to client requests and helping ensure a high level of service.</li><li>Support mutual fund-related servicing and operational activities, ensuring transactions and account-related requests are handled accurately and efficiently.</li><li>Coordinate with custodians and other external service providers to resolve account issues, process requests, and maintain accurate client records.</li><li>Assist with the preparation of client meeting materials, presentations, and supporting documentation.</li><li>Support account maintenance, documentation, and other administrative processes related to client relationships.</li><li>Identify opportunities to improve internal workflows, procedures, and operational efficiencies.</li><li>Handle sensitive client and financial information with the highest level of professionalism, discretion, and confidentiality.</li><li>Maintain awareness of technology and cybersecurity best practices to help protect client information and firm data.</li></ul>
2026-10-29T00:00:00Z

Senior Client Services Representative

San Diego, CA
onsite
Temporary / Contract
42 - 56 USD / Hourly
Position OverviewOur client, a growing wealth management firm, is seeking a Senior Client Services Associate to support its advisory team and help deliver an exceptional client experience. This individual will play an integral role in managing client account administration, coordinating onboarding activities, supporting reporting processes, and ensuring day-to-day operations run smoothly. The Senior Client Services Associate will work closely with financial advisors, internal operations teams, and external partners to address client needs, maintain accurate records, and support efficient workflows. This role will also provide guidance to junior team members and contribute to the development of processes that enhance service delivery and support the firm's continued growth. The ideal candidate is proactive, detail-oriented, and comfortable balancing competing priorities in a client-focused financial services environment. Key Responsibilities<ul><li>Partner with financial advisors to coordinate client requests, manage service priorities, and ensure timely follow-up.</li><li>Facilitate new client onboarding, including preparing, processing, and tracking account documentation across relevant platforms.</li><li>Coordinate account maintenance requests, asset transfers, fund movements, and other account-related activities.</li><li>Assist with portfolio reporting, account reviews, and the preparation and reconciliation of client performance reports.</li><li>Manage advisor calendars and coordinate client meetings, appointments, and follow-up communications.</li><li>Serve as a reliable point of contact for internal teams, custodians, and other external partners to help resolve client service needs.</li><li>Maintain accurate client files, account records, and documentation in accordance with internal procedures and applicable regulatory requirements.</li><li>Collaborate with compliance and operations teams to support periodic reviews, documentation requests, billing processes, and reporting requirements.</li><li>Monitor outstanding client requests and account activity to ensure tasks are completed accurately and within established deadlines.</li><li>Identify opportunities to streamline workflows, improve consistency, and enhance the overall client and advisor experience.</li><li>Provide day-to-day guidance, training, and mentorship to junior client service team members.</li><li>Assist with developing and maintaining standardized procedures, workflows, and best practices.</li><li>Serve as a knowledgeable resource for client service and operational matters within the office.</li><li>Support the implementation of process improvements as the firm continues to grow.</li></ul>
2026-10-23T00:00:00Z

Client Services Coordinator

Sacramento, CA
onsite
Temporary / Contract
23 - 24.75 USD / Hourly
We are looking for a Client Services Coordinator to provide dependable administrative and front office support for a contract position based in Sacramento, California. This role will help maintain a welcoming office environment, coordinate daily operational needs, and support client-facing activities with care and attention to detail. The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities across scheduling, documentation, events, and vendor-related tasks. Responsibilities: • Welcome visitors and clients, manage front desk activity, and ensure a welcoming and detail-focused office experience. • Prepare, edit, and organize business documents, presentations, spreadsheets, and correspondence using Microsoft Office applications. • Support document execution processes by sending, tracking, and maintaining files through AdobeSign or DocuSign. • Monitor office and kitchen inventory, place supply orders, and keep shared spaces stocked and organized. • Coordinate meetings and events by arranging meals, preparing conference rooms, and handling on-site logistics. • Submit invoices accurately through Coupa and follow internal procedures for timely processing. • Assist with administrative tasks related to contracts, records, and document management as needed. • Partner with team members during the onboarding period to learn workflows and provide smooth coverage throughout the assignment.
2026-11-11T00:00:00Z

Client Care Coordinator

Ridgefield, CT
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Client Care Coordinator to support a non-profit organization in Ridgefield, Connecticut by delivering responsive, compassionate service to clients and their families. This contract-to-permanent opportunity is ideal for someone who excels at communication, organization, and building trust while coordinating care needs. In this role, you will help maintain accurate client records, support caregiver-client alignment, and contribute to a positive service experience from initial follow-up through ongoing care coordination. Responsibilities: • Maintain consistent communication with clients and families to confirm satisfaction, identify changing needs, and resolve concerns in a timely manner. • Collect, review, and update medical and personal details in client records while handling sensitive information with discretion and regulatory awareness. • Partner with clients and caregivers to align each family with the most appropriate caregiver based on care requirements, preferences, and availability. • Organize schedules and facilitate clear communication between clients and caregivers to promote dependable, uninterrupted service. • Work closely with internal team members to strengthen service delivery practices and improve the overall client experience. • Provide day-to-day assistance to clients and family members with empathy, professionalism, and a solutions-focused approach. • Monitor ongoing care arrangements and escalate issues when needed to help ensure quality support and continuity of care.
2026-11-09T00:00:00Z

Customer Service Supervisor

Norton Shores, MI
onsite
Temporary / Contract
19.7885 - 22.913 USD / Hourly
We are looking for an experienced Customer Service Supervisor to guide a technical support and order management team serving customers in Norton Shores, Michigan. This Long-term Contract position is ideal for someone who can combine strong leadership with a customer-first mindset in a highly technical manufacturing environment. The person in this role will help ensure accurate order execution, responsive service, and effective coordination with engineering, production, and supply chain partners. Responsibilities: • Lead, coach, and develop customer service staff and service coordination personnel to build a responsive, knowledgeable team. • Manage the full order process for specialized motion control and automation products, from initial quotation support through shipment and delivery follow-up. • Provide guidance to customers on product applications, basic technical questions, and issue resolution after purchase. • Partner with engineering, operations, scheduling, and inventory teams to align customer commitments with production capabilities and timelines. • Handle elevated customer concerns related to delays, quality matters, and warranty questions with professionalism and urgency. • Track service performance indicators such as delivery reliability, response speed, and customer satisfaction, and share results with leadership. • Analyze recurring service challenges, determine underlying causes, and work with cross-functional teams to improve processes and reduce repeat issues. • Support contract and fulfillment activities for complex engineered products while maintaining high standards for accuracy and communication.
2026-11-11T00:00:00Z

Customer Service Supervisor

Pittsburgh, PA
onsite
Temporary / Contract
0 - 0 USD / Yearly
We are looking for an experienced Customer Service Supervisor to lead daily support operations for a healthcare-focused service team in Pittsburgh, Pennsylvania. This Contract position is ideal for someone who can guide representatives, strengthen service quality, and maintain a responsive experience for patients, members, or customers. The role blends hands-on team leadership with call center oversight, making it well suited for someone who thrives in fast-paced service environments. Responsibilities: • Direct the day-to-day activities of customer service staff, ensuring timely and attentive handling of incoming inquiries and service requests. • Coach, support, and motivate team members to improve performance, strengthen communication skills, and maintain high service standards. • Monitor call center activity, track workflow trends, and adjust team priorities to help meet operational goals and response expectations. • Review customer interactions for quality and accuracy, providing constructive feedback and guidance to encourage continuous improvement. • Resolve escalated service concerns by investigating issues, coordinating solutions, and following through to achieve satisfactory outcomes. • Partner with leadership and internal departments to address service challenges, streamline support processes, and maintain effective operations. • Prepare and maintain performance reports related to productivity, service levels, and customer experience results. • Assist with implementing updates to procedures, tools, or workflows when operational changes affect the customer service function.
2026-10-30T00:00:00Z

Customer Service Supervisor

Lancaster, SC
onsite
Temporary to Hire
20.5865 - 23.837 USD / Hourly
We are looking for a Customer Service Supervisor to guide daily operations in a busy healthcare setting in South Carolina. This contract-to-permanent position is ideal for a hands-on leader who can balance service quality, team direction, and operational consistency while supporting a staff of 15 to 20 employees. The person in this role will help create a responsive, well-organized environment for patients, visitors, and facility partners through strong communication, accountability, and attention to detail. Schedule: Schedule: 2:00 PM - 11:00 PM, 5 days per week, rotating weekendsWork Location: On-site daily Responsibilities:• Lead day-to-day activities for a frontline team of 15 to 20 employees, providing direction, support, and clear expectations for performance.• Address customer questions, concerns, and service issues promptly, taking practical steps to resolve problems and strengthen satisfaction.• Monitor assigned areas through regular walkthroughs and inspections to uphold cleanliness, quality, safety, and overall operational standards.• Organize daily staffing coverage, work assignments, and project priorities to maintain efficient service across the facility, including rotating weekend support.• Coach team members through feedback, recognition, and corrective conversations while helping build a detail-focused and service-focused culture.• Participate in recruiting, interviewing, onboarding, and ongoing training to ensure employees are prepared to succeed in their roles.• Maintain accurate departmental records, update duty assignments, and support performance review and staff meeting processes.• Oversee supply usage, equipment condition, and storage organization to keep the department prepared and operating effectively.• Identify service gaps or process concerns and implement improvements that enhance workflow, compliance, and customer experience.
2026-10-30T00:00:00Z

Claims Representative

Sioux Falls, SD
onsite
Temporary to Hire
20 - 21 USD / Hourly
We are looking for a Claims Representative to join a finance consulting team in South Dakota. This contract position with permanent potential is ideal for someone who enjoys helping customers, handling a steady volume of inbound calls, and delivering accurate support in a fast-paced environment. The role requires strong communication, dependable office skills, and comfort using customer service platforms to resolve questions efficiently. <ul><li>Serve as a primary point of contact for incoming claims-related calls and inquiries.</li><li>Deliver exceptional customer service to customers, beneficiaries, agents, attorneys, and other authorized parties.</li><li>Review and research account, policy, contract, and claim information to determine benefit eligibility and payment status.</li><li>Explain claims processes, requirements, and next steps clearly and professionally.</li><li>Accurately document customer interactions and maintain detailed records.</li><li>Investigate and resolve customer concerns, escalating complex issues when appropriate.</li><li>Navigate multiple systems and applications to gather information and process requests.</li><li>Maintain compliance with company policies, procedures, and applicable regulations.</li><li>Meet or exceed service, quality, productivity, and performance goals.</li><li>Collaborate with team members to ensure a positive customer experience and efficient workflow.</li><li>Participate in ongoing training, coaching, and process improvement initiatives.</li><li>Support special projects and other departmental responsibilities as needed.</li></ul>
2026-11-12T00:00:00Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T00:00:00Z

Customer Service Manager

Sarasota, FL
onsite
Permanent / Full Time
70000 - 90000 USD / Yearly
We are looking for an experienced Customer Service Manager to lead a small, high-performing service team. This is a hands-on leadership role for someone who can balance team oversight with direct account support while helping deliver a strong customer experience for a manufacturer of physical products. The ideal candidate brings strong leadership experience, sound judgment, and the ability to use reporting tools and Excel-based analysis to improve service quality and team effectiveness. Responsibilities:• Lead and coach the customer service team, providing day-to-day guidance, performance support, and ongoing development.• Manage key customer accounts directly while serving as a senior point of contact for complex service needs and order-related questions.• Oversee order flow and service activity to help ensure accurate, timely processing and a consistent customer experience.• Review reports and export data for analysis, using business insights to monitor performance, identify trends, and support decision-making.• Partner with internal departments to resolve customer issues, coordinate priorities, and maintain smooth communication across the business.• Support brand visibility and customer relationships through participation in trade shows and in-person client interactions when needed.• Help train team members on processes, systems, and service expectations, including tools such as Salesforce, Rootstock, and Microsoft Office.• Contribute as a working manager in a hybrid environment, combining leadership responsibilities with direct involvement in daily customer service operations. This is a permanent opportunity that will pay up to $90,000 depending upon experience. Please apply to Jane Gearhart if interested!
2026-11-10T00:00:00Z

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