<p>Are you passionate about helping others and delivering exceptional customer service? We are seeking a <strong>Customer Service Representative</strong> to join a respected non-profit organization in Superior, Wisconsin. This contract-to-permanent opportunity is ideal for someone who thrives in a fast-paced environment, enjoys interacting with people, and takes pride in providing accurate, solution-focused support.</p><p>In this role, you'll be the first point of contact for customers, managing inbound inquiries, processing orders, and ensuring every interaction leaves a positive impression. If you're organized, detail-oriented, and enjoy making a difference through outstanding service, we'd love to hear from you.</p><p><br></p><p><strong>Why Join Us?</strong></p><ul><li>Opportunity to transition into a permanent position</li><li>Meaningful work supporting a mission-driven organization</li><li>Collaborative and supportive team environment</li><li><strong>$1,000+ Quarterly Performance Bonus</strong> available to all contractors and employees</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Deliver exceptional customer service by handling a high volume of inbound calls empathy and efficiency.</li><li>Assist customers by answering questions, resolving routine concerns, and providing guidance on products, services, and available resources.</li><li>Accurately enter orders and customer information into internal systems while maintaining a high level of attention to detail.</li><li>Document customer interactions thoroughly to ensure complete and up-to-date records.</li><li>Conduct outbound calls as needed to follow up on requests, verify information, or provide status updates.</li><li>Manage multiple priorities in a fast-paced call center environment while consistently meeting service and productivity goals.</li><li>Escalate complex issues to the appropriate team members to ensure timely and effective resolution.</li></ul><p><br></p>
<p>We are looking for a Customer Service Representative to support a non-profit organization in Eagle River, Wisconsin through detail-oriented and responsive customer interactions. This Long-term Contract to permanent position is ideal for someone who enjoys helping others, managing service requests efficiently, and maintaining accuracy while handling a high volume of communication. The person in this role will serve as a key point of contact for callers, provide timely assistance, and ensure orders and service details are entered correctly. </p><p><br></p><p>Responsibilities: </p><p>• Respond to incoming calls courteously, gather customer needs, and provide clear and helpful assistance. </p><p>• Handle a steady volume of customer inquiries while delivering accurate information and resolving routine issues promptly. </p><p>• Enter orders and service-related details into internal systems with close attention to accuracy and completeness. </p><p>• Make outbound calls as needed to follow up on requests, confirm information, or provide updates to customers. </p><p>• Document customer interactions thoroughly so records remain organized, current, and easy to reference. </p><p>• Escalate complex concerns to the appropriate team members when an issue requires additional support or resolution. </p><p>• Maintain service quality standards by communicating clearly, listening actively, and supporting a positive caller experience.</p>
<p><strong>Are you a people person who enjoys helping customers and keeping things running smoothly?</strong> We’re looking for a <strong>Customer Service Representative</strong> to join a growing wholesale distribution team in <strong>Greenville, Wisconsin.</strong></p><p>This is a great opportunity for someone who enjoys being the <strong>go-to resource for customers</strong>, staying organized, and working with internal teams to ensure orders, products, and deliveries come together seamlessly.</p><p><br></p><p><strong>What You’ll Do</strong></p><p>As a Customer Service Representative, you’ll play an important role in creating a positive customer experience from the first call through order delivery.</p><ul><li><strong>Be the customer’s go-to contact</strong> by answering questions about products, pricing, orders, inventory, and deliveries.</li><li><strong>Manage customer orders</strong> by accurately entering, updating, and tracking orders while keeping everything moving on schedule.</li><li><strong>Help anticipate customer needs</strong> by working with customers to understand upcoming inventory demands and coordinating purchasing needs.</li><li><strong>Collaborate across teams</strong> to keep orders, documentation, and customer information accurate and organized.</li><li><strong>Support sales and promotions</strong> through customer outreach, promotional initiatives, and engagement activities.</li><li><strong>Solve problems</strong> by addressing customer concerns professionally, finding solutions, and escalating more complex issues when necessary.</li><li><strong>Keep learning</strong> by participating in training and staying current on products, procedures, and company standards.</li></ul><p><strong>Why This Opportunity?</strong></p><p>If you enjoy <strong>building relationships, solving problems, staying organized, and making customers feel valued</strong>, this could be a great fit.</p><p>You’ll have the opportunity to become an important part of a team where your <strong>communication skills, attention to detail, and customer-first mindset</strong> make a real impact every day.</p><p><strong>Ready for your next opportunity? We’d love to hear from you. For more information call or txt Angela 920-264-0349.</strong></p>
We are looking for a Customer Service Representative to support a mission-driven non-profit organization in Wisconsin. This contract opportunity with the potential to become permanent is ideal for someone who enjoys helping customers, managing high-volume phone interactions, and ensuring orders are handled accurately. In this role, you will serve as a key point of contact for incoming inquiries while delivering courteous, efficient service across each interaction.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide helpful, attentive support.<br>• Assist callers with questions, resolve routine issues, and ensure each interaction is handled with care and accuracy.<br>• Enter customer orders and service details into internal systems while maintaining complete and accurate records.<br>• Place outbound calls as needed to follow up on requests, clarify order information, or provide updates.<br>• Manage a steady volume of call center activity while maintaining service quality and attention to detail.<br>• Communicate clearly with customers and internal team members to support timely resolution of service needs.
<p>Are you someone who enjoys helping customers, solving problems, and being the go-to person when questions arise? We're seeking a Customer Service Representative to join a growing team in Wisconsin. In this contract-to-permanent opportunity, you'll play a key role in delivering an exceptional customer experience by managing orders, coordinating communication, and partnering with internal teams to ensure every customer interaction is handled with accuracy and care. The ideal candidate is organized, customer-focused, and thrives in a fast-paced environment where building strong relationships and creating positive outcomes are top priorities.</p><p><br></p><p>What You'll Do</p><ul><li>Build and maintain strong relationships with new and existing customers by delivering responsive, friendly, and customer-focused support.</li><li>Guide new customers through the account setup process, ensuring all documentation is accurate and completed on time.</li><li>Coordinate and track daily shipments for assigned accounts, helping ensure products arrive as expected.</li><li>Keep customers informed with timely updates on order status, shipment details, and delivery expectations.</li><li>Communicate production schedules and anticipated timelines to help customers plan effectively.</li><li>Investigate customer questions and concerns, collaborate with internal teams, and drive issues through to resolution.</li><li>Process customer credit card payments through the company's online payment platform.</li><li>Respond to inquiries regarding invoices, shipping documentation, certificates, safety forms, and other order-related requests.</li><li>Work closely with Production, Shipping, Accounting, Sales, and Marketing teams to provide a seamless customer experience.</li></ul><p>What We're Looking For</p><ul><li>A customer-first mindset and passion for delivering exceptional service.</li><li>Strong communication and relationship-building skills.</li><li>Excellent organizational skills with the ability to manage multiple priorities.</li><li>Problem-solving abilities and a proactive approach to resolving customer concerns.</li><li>Comfort working cross-functionally in a collaborative team environment.</li><li>Experience in customer service, order management, logistics coordination, or a related role is preferred.</li></ul><p>If you're looking for an opportunity where you can make a direct impact on customer satisfaction while growing your career with a respected organization, we'd love to hear from you. For more information about this position please call Angela 920-264-0349.</p>
<p>This position will serve as the first point of contact for customers while supporting daily office operations. In this role, you will assist customers by phone, email, and in person, coordinate service and installation scheduling, manage customer records, and support lead management activities. The ideal candidate is detail-oriented, enjoys problem-solving, and thrives in a fast-paced environment where exceptional customer service is the top priority.</p><p><br></p><p>Responsibilities:</p><p>• Enter and maintain customer records with accuracy, ensuring account details and service information remain current in company systems.</p><p>• Coordinate installation and service appointments, adjusting schedules as needed to support efficient technician routing and timely customer support.</p><p>• Welcome visitors, assist with front desk activities, and provide in-person support for walk-in customer needs and counter sales.</p><p>• Respond to customer questions by phone and in person, delivering clear information and resolving issues with professionalism and care.</p><p>• Track and manage incoming sales and service opportunities, helping move leads through the process and connecting customers with the right solutions.</p><p>• Build working knowledge of the company’s products and services to provide informed guidance and support to customers.</p><p>• Support communication between customers and field technicians to help ensure service commitments are completed smoothly and on schedule.</p>
We are looking for a Customer Service Representative to join a growing team in Minnesota in a Contract to permanent capacity. This position supports business customers by managing day-to-day order activity, coordinating shipment updates, and helping resolve returns with accuracy and care. The role is well suited for someone who enjoys working in a fast-paced B2B environment, communicates clearly across multiple channels, and takes pride in delivering dependable service.<br><br>Responsibilities:<br>• Process incoming customer and sales orders accurately and ensure requests are routed and completed in a timely manner.<br>• Communicate shipment status, delivery timing, and tracking details to customers to keep them informed throughout the order lifecycle.<br>• Handle return authorization requests and coordinate the necessary steps to support efficient issue resolution.<br>• Respond to inbound inquiries from customers, distributors, and internal partners through phone and email with a thorough and helpful approach.<br>• Maintain organized order records and update customer information within the company’s ERP and related systems.<br>• Support shared customer accounts as part of the general service team, assisting with a broad range of account needs rather than assigned territories.<br>• Use Microsoft Office tools and internal platforms to manage correspondence, documentation, and routine service tasks.<br>• Contribute to a collaborative department by helping balance daily workflow volumes and meeting service expectations in a dynamic setting.
<p>We are looking for a Customer Service Representative to join a manufacturing team in a contract-to-permanent role. This onsite position supports customer interactions, administrative coordination, and event-related activities while helping maintain smooth day-to-day operations. The ideal candidate brings a service-oriented approach, communicates clearly, and can adapt easily between office responsibilities and occasional travel.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, providing timely and attentive support.</p><p>• Enter orders, maintain accurate records, and assist with invoice-related processing to support daily business operations.</p><p>• Coordinate logistics and materials for company visits, trade school outreach, and event participation.</p><p>• Represent the company at booths and events, engaging attendees and delivering a positive customer experience during extended periods on site.</p><p>• Use Microsoft 365 and other business technology tools to complete administrative work and support team workflows.</p><p>• Partner with internal colleagues to manage changing priorities and contribute to shared operational goals.</p><p>• Travel out-of-state as needed for events and offsite activities, typically accounting for a small portion of the schedule </p>
We are looking for an experienced Customer Service Representative to support clients in Stockton, California through responsive, detail-oriented service in a fast-paced banking environment. This Long-term Contract position is ideal for someone who enjoys handling customer inquiries, maintaining accurate account records, and using sound judgment when addressing sensitive requests. The right candidate will be comfortable working with phone-based interactions and digital tools while delivering dependable support to business clients.<br><br>Responsibilities:<br>• Manage incoming and outgoing customer calls, providing timely assistance and clear follow-up on service-related questions.<br>• Record client interactions accurately in the organization’s system, including notes, status updates, and scheduled follow-up activities.<br>• Maintain customer records by updating account details and routing issues to the appropriate internal contact when additional support is needed.<br>• Assist with order entry and related service requests while ensuring information is complete and processed correctly.<br>• Use spreadsheets, shared calendars, video conferencing platforms, and web-based applications to coordinate daily customer service tasks.<br>• Recognize situations involving confidential or sensitive information and guide clients to approved secure submission methods when necessary.<br>• Escalate inquiries related to pricing, approvals, funding, or other specialized matters to the proper team for resolution.
<p>Robert Half is working with an extremely reputable company for an open Customer Service Representative role. The ideal candidate is customer-focused, organized, and solutions-oriented. This individual will serve as a primary point of contact for residential and commercial customers, providing exceptional service while assisting with service inquiries, account updates, billing questions, scheduling, and general administrative support.</p><p><br></p><p>The ideal candidate is an excellent communicator who thrives in a fast-paced environment, enjoys helping people, and can effectively manage multiple priorities while maintaining a positive and professional attitude.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the primary point of contact for incoming customer inquiries via phone, email, and other communication channels.</li><li>Assist residential and commercial customers with questions regarding garbage collection, recycling, service schedules, missed pickups, and account information.</li><li>Research and resolve customer complaints, service disruptions, billing discrepancies, and collection-related issues in a timely and professional manner.</li><li>Process new service requests, account changes, cancellations, service adjustments, and customer information updates.</li><li>Coordinate with dispatch, drivers, operations, and other internal departments to communicate service requests and ensure timely resolution.</li><li>Maintain accurate customer records, document interactions, and update account information within internal databases and customer management systems.</li><li>Provide information regarding service policies, rates, recycling guidelines, and waste disposal procedures.</li><li>Assist with general administrative responsibilities, including data entry, filing, reporting, and processing customer documentation.</li><li>Follow up with customers regarding outstanding inquiries and ensure a high level of customer satisfaction.</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to support patient-facing service initiatives in Las Vegas, Nevada. This Contract position focuses on creating a welcoming clinic experience, helping patients navigate services, and reinforcing a high standard of care through clear communication and professionalism. The person in this role will work closely with patient experience leadership and clinic teams to share insights, support training efforts, and contribute to service improvement across the site.<br><br>Responsibilities:<br>• Deliver day-to-day support for patient experience programs by assisting leadership with service education and communication efforts across clinic teams.<br>• Welcome patients in clinic settings, answer general questions, and help guide individuals to the appropriate departments, waiting areas, or service locations.<br>• Act as a visible resource for patients and staff by promoting courteous interactions and reinforcing service expectations throughout the facility.<br>• Monitor and share information from clinic and provider scorecards, helping leaders understand progress toward patient experience goals and key performance measures.<br>• Partner with staff across departments to encourage strong patient and employee engagement and to help maintain a positive care environment.<br>• Identify service concerns during patient interactions and escalate issues appropriately to support timely resolution and improve satisfaction outcomes.<br>• Take part in team huddles and routine meetings to communicate updates, align on priorities, and support daily operational needs.<br>• Assist with presentations, training activities, and special assignments requested by patient experience leadership or other designated department partners.
We are looking for a Customer Service Representative to join a healthcare-focused team in Middletown, New York on a Contract basis. This position supports members and partners by handling inquiries with professionalism, empathy, and strong follow-through. The role is ideal for someone who can stay organized in a fast-paced service environment while delivering clear communication and dependable issue resolution. Training is conducted onsite, and the ongoing schedule is provided in advance with shifts that may include weekends.<br><br>Responsibilities:<br>• Handle inbound inquiries by asking thoughtful questions, listening carefully, and identifying the core issue behind each request.<br>• Review available information, conduct initial research, and assess the nature and urgency of each customer concern.<br>• Work with teams across the organization to obtain answers, coordinate next steps, and route complex matters to the appropriate contacts when needed.<br>• Place outbound calls to members, providers, brokers, pharmacies, or other parties to gather details and help bring issues to resolution.<br>• Strive to resolve concerns during the first interaction whenever possible while maintaining accuracy and service quality.<br>• Record each interaction thoroughly, including the concern raised, research completed, actions taken, and final outcome.<br>• Guide conversations with confidence and professionalism, using de-escalation techniques and empathy to support callers through sensitive situations.<br>• Provide timely updates to customers throughout the resolution process so they remain informed about status and next steps.<br>• Maintain attention to customer interactions while navigating systems, alerts, and multiple sources of information during the workday.
We are looking for a Customer Service Representative to join a healthcare organization in Westminster, California on a Contract assignment expected to last up to 2 months. This position supports a fast-moving executive environment by coordinating communications, schedules, and administrative priorities while helping leadership stay organized and prepared. The ideal candidate brings strong customer service instincts, sound judgment, and the ability to handle sensitive matters with professionalism in a hybrid work setting.<br><br>Responsibilities:<br>• Coordinate complex calendars, meetings, and scheduling needs to ensure leaders remain aligned on priorities and upcoming commitments.<br>• Arrange travel, prepare itineraries, and manage related logistics so business activities run efficiently and without unnecessary disruption.<br>• Review incoming requests, messages, and concerns, then prioritize and escalate items appropriately, including matters requiring discretion.<br>• Prepare agendas, presentation materials, correspondence, and summaries that support executive meetings, planning sessions, and follow-up actions.<br>• Support board and leadership meetings by organizing logistics, tracking action items, and helping each session stay on schedule.<br>• Partner with internal teams, including HR, to assemble recurring company communications and presentation content for leadership events.<br>• Conduct research and compile insights that assist executives with planning, decision-making, and special initiatives.<br>• Maintain clear communication across senior stakeholders while safeguarding confidential business information.<br>• Take ownership of assigned projects and monitor progress through completion, adapting quickly as priorities shift in a dynamic environment.
We are looking for a personable and organized Customer Service Representative to support day-to-day tenant communication for a Contract position based on-site in Glendale, California. In this role, you will serve as a key point of contact for residents and visitors, providing timely assistance, resolving routine concerns, and directing inquiries to the appropriate teams when needed. This opportunity is ideal for someone who enjoys helping others, communicates clearly, and is comfortable using technology in a fast-paced property administration environment.<br><br>Responsibilities:<br>• Respond to incoming tenant calls and provide clear, attentive support for questions related to property services and general concerns.<br>• Route requests to the appropriate internal departments when issues require specialized follow-up or escalation.<br>• Maintain accurate records of conversations, service needs, and updates using property management software and related systems.<br>• Assist with front-line customer service activities that support daily property administration operations on site.<br>• Coordinate with leasing, maintenance, and administrative teams to help ensure tenant needs are addressed efficiently.<br>• Monitor open inquiries and follow up as needed to promote timely resolution and a positive tenant experience.<br>• Use digital tools and office systems confidently to manage communications, track requests, and support team workflows.
We are looking for a Customer Service Representative to support a high-volume service environment in San Francisco, California. This Contract position focuses on delivering timely assistance to customers, handling inquiries with professionalism, and ensuring accurate order processing. The ideal candidate is comfortable managing frequent phone interactions while maintaining a helpful, solutions-oriented approach.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous support for a range of service-related questions.<br>• Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding customer concerns.<br>• Enter orders and update customer information carefully to maintain accurate records and support smooth transaction processing.<br>• Address customer issues by identifying needs, explaining available solutions, and escalating more complex matters when appropriate.<br>• Manage a steady volume of call center activity while meeting service expectations for responsiveness and quality.<br>• Document conversations, actions taken, and outcomes to ensure complete and organized customer interaction records.
<p>Our client, a mission-driven organization in the nonprofit industry, is seeking a compassionate and service-oriented Customer Service Representative to support constituents, donors, members, and community partners. This role is ideal for someone with strong communication skills, a professional demeanor, and a passion for helping others in a fast-paced, purpose-driven environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Serve as the first point of contact for incoming calls, emails, and inquiries from donors, members, clients, and community stakeholders</li><li>Provide accurate information regarding programs, services, events, and organizational resources</li><li>Resolve customer and constituent concerns in a timely, professional, and empathetic manner</li><li>Maintain and update customer records, databases, and case notes with a high level of accuracy</li><li>Process forms, registrations, donations, and other service-related documentation</li><li>Escalate complex issues to the appropriate department as needed</li><li>Assist with outreach efforts, event support, and follow-up communications</li><li>Collaborate with internal teams to ensure excellent service delivery and a positive experience for stakeholders</li><li>Prepare basic reports and track service metrics as requested</li><li>Support special projects and general administrative tasks as needed</li></ul><p><br></p>
<p>We are looking for an onsite Customer Service Representative to support client account servicing and inbound call operations for a services organization in Bremerton, Washington. This Long-term Contract position focuses on maintaining accurate debt management account information, assisting with payment-related updates, and delivering responsive service to clients and internal teams. The ideal candidate brings strong call center experience, careful attention to detail, and the ability to manage sensitive information effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage assigned service requests from counselors, leadership, and payment support staff, ensuring updates are completed accurately and on time.</p><p>• Contact clients for scheduled payment reminders and perform routine account evaluations to confirm information remains current.</p><p>• Handle creditor-related account maintenance, including balance updates, creditor additions or removals, proposal status checks, and any necessary client follow-up.</p><p>• Support inbound call coverage during peak periods by responding to queued calls, directing clients to available counselors, or continuing the discussion when transfer options are unavailable.</p><p>• Apply permanent or short-term payment adjustments to debt management plans based on approved requests from counselors or clients.</p><p>• Update client banking details within debt management accounts and help investigate payment issues, resolving straightforward matters or escalating them to the appropriate team.</p><p>• Review newly activated enrollments from the prior day, verifying budgets, creditor details, asset information, co-applicant Social Security data, and account setup accuracy.</p><p>• Check account parameters for designated financial institutions during activation and notify counselors when submitted financial details fall outside established guidelines.</p><p>• Document all actions thoroughly, complete a quality review on each account handled, and escalate complaints or complex account concerns to a supervisor when needed.</p><p>• Participate in required meetings, respond promptly to internal inquiries, and follow established service procedures, work aids, and compliance standards at all times.</p>
<p>Our nonprofit organization is seeking a compassionate and service-oriented <strong>Customer Service Representative</strong> to support donors, community members, program participants and partners. This role is responsible for handling inquiries, providing accurate information, resolving issues and delivering a positive experience that reflects the mission and values of the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to phone, email and in-person inquiries from donors, clients, volunteers and community partners</li><li>Provide accurate information about programs, services, events and general organization policies</li><li>Resolve routine concerns and escalate more complex issues to the appropriate team member</li><li>Maintain detailed and accurate records of interactions in the organization’s database or customer service system</li><li>Assist with donor acknowledgments, mailings, event support and administrative tasks as needed</li><li>Support program teams by coordinating appointments, registrations or service requests</li><li>Process forms, update contact information and help maintain clean and organized records</li><li>Deliver professional, empathetic and mission-driven service to all stakeholders</li><li>Collaborate with internal departments to ensure timely follow-up and issue resolution</li></ul><p><br></p>
We are looking for a Customer Service Representative to support customers through clear, thoughtful service and accurate application guidance in San Francisco, California. This is a Contract position suited for someone who stays composed on calls, provides complete information, and helps customers move forward without feeling pressured. The ideal candidate brings a strong customer-first approach, dependable availability, and the ability to handle a steady call queue with professionalism.<br><br>Responsibilities:<br>• Assist customers by phone with questions, applications, and service-related concerns while creating a supportive and reassuring experience.<br>• Provide accurate information and ensure forms are completed thoroughly to improve quality and reduce the need for follow-up.<br>• Manage inbound and outbound call activity efficiently, maintaining consistent queue coverage during scheduled working hours.<br>• Enter order and customer information carefully into internal systems, keeping records organized and up to date.<br>• Monitor open or incomplete applications and take timely action to help prevent delays in processing.<br>• Respond constructively to coaching and performance feedback, adjusting approach as needed to improve service outcomes.
<p>We are hiring a Customer Service Representative to support customers by resolving inquiries and delivering exceptional service.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, and chat</li><li>Process orders and account updates</li><li>Research and resolve customer issues</li><li>Maintain accurate records in CRM systems</li><li>Collaborate with internal teams to meet customer needs</li></ul><p><br></p>
<p><br></p><p>Robert Half is seeking customer-focused professionals for ongoing Customer Service Representative opportunities. We regularly partner with local organizations seeking individuals who can resolve questions, process information accurately, and create a positive customer experience. Specific duties, schedules, and assignment lengths vary by opportunity.</p><p><strong>Responsibilities:</strong></p><ul><li>Respond to customer inquiries by phone and email.</li><li>Provide accurate information regarding products, services, orders, and account activity.</li><li>Enter and update customer information in internal databases.</li><li>Process orders, service requests, and account changes.</li><li>Research concerns and coordinate with internal teams to resolve issues.</li><li>Document customer interactions and follow-up actions.</li><li>Maintain accuracy and professionalism in a fast-paced environment.</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a high-volume service environment in East Haven, Connecticut within the energy and natural resources industry. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, managing service requests accurately, and delivering a detail-oriented experience over the phone. The person in this role will handle incoming inquiries, complete order-related tasks, and contribute to consistent, responsive customer support.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Assist customers with service questions, account-related concerns, and general support needs in a call center setting.<br>• Enter orders and update customer information carefully to maintain complete and accurate records.<br>• Place outbound calls when follow-up is needed to confirm details, provide updates, or resolve open issues.<br>• Document customer interactions clearly in the appropriate systems to support service continuity.<br>• Resolve routine concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain service quality standards by following call handling procedures and customer support guidelines.
We are looking for a Customer Service Representative to join an import/export operation in Wilmington, North Carolina. This Long-term Contract position is ideal for someone with a strong service mindset and accurate data entry skills who is interested in developing expertise within logistics. The role offers the opportunity to support daily customer interactions, maintain organized records, and contribute to efficient shipment coordination in a fast-paced office environment.<br><br>Responsibilities:<br>• Respond to customer questions and provide timely support related to orders, shipment activity, and service requests.<br>• Enter and update shipment, customer, and order information accurately in company systems and records.<br>• Prepare, organize, and review documentation to help ensure smooth import/export and logistics operations.<br>• Coordinate with internal teams to track requests, resolve issues, and maintain clear communication throughout the service process.<br>• Use Microsoft Office applications and standard office equipment to manage correspondence, reports, and daily administrative tasks.<br>• Monitor details carefully to reduce errors and keep customer and operational information current and complete.<br>• Learn logistics procedures and workflows through training and apply that knowledge to day-to-day customer service activities.
<p>We are looking for a Customer Service Representative to support order management, customer communication, and account growth for a manufacturing business in Fitchburg, Massachusetts. This role combines strong service skills with administrative accuracy, helping customers receive timely information while ensuring orders, quotes, and related documentation are handled efficiently. The ideal candidate is organized, detail-oriented, and confident working with both customers and internal sales partners to maintain positive business relationships.</p><p><br></p><p>Responsibilities:</p><p>• Manage incoming customer orders from entry through fulfillment, monitor progress, and coordinate follow-up to help meet delivery expectations.</p><p>• Build and maintain customer accounts by identifying opportunities to reconnect with prior clients and support outreach to prospective business contacts.</p><p>• Strengthen long-term customer relationships by responding to needs promptly and contributing to retention and revenue growth efforts.</p><p>• Recommend relevant products and additional solutions during customer interactions to encourage expanded sales and referral opportunities.</p><p>• Work closely with regional sales leaders and sales representatives to address customer requests, resolve order concerns, and support active opportunities.</p><p>• Review inactive or lost accounts, conduct follow-up communication, and help revive business where appropriate.</p><p>• Prepare and verify customer information, quotations, and order details to support accurate processing and smooth coordination with shipping.</p><p>• Handle initial lead response activities, share outcomes with internal stakeholders, and assist with marketing-related follow-up such as samples, mailings, and outreach calls.</p><p>• Contribute to overall quality standards and provide additional administrative or customer support tasks as needed.</p><p><br></p><p><strong><em><u>For immediate consideration please reach out ASAP to Eric Lebow 508-205-2127 </u></em></strong></p><p><strong><em><u>**This role is 100% in office M-F 8-5** </u></em></strong></p><p><br></p><p><br></p>
<p>We are looking for a Customer Service Representative to support customers and vendors with timely and attentive service in New Holland, Pennsylvania. This Contract to Permanent opportunity is well suited for someone who enjoys resolving questions, handling a high volume of inbound interactions, and ensuring each inquiry is routed or completed accurately. The role focuses on delivering responsive assistance across several service areas while maintaining clear documentation and a positive customer experience.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries by phone and other communication channels, gathering details to understand the nature of each request and determine the best path to resolution.</p><p>• Address service-related matters within assigned authority, including questions connected to underwriting, claims, billing, and marketing support.</p><p>• Escalate concerns that fall outside established guidelines to the appropriate internal department and follow through to help ensure timely handling.</p><p>• Document customer interactions thoroughly and maintain accurate records of requests, actions taken, and outcomes.</p><p>• Track recurring service concerns and share patterns with leadership to support issue identification and process improvement.</p><p>• Welcome guests in a courteous manner when assigned to front desk coverage and help manage visitor entry into the facility.</p><p>• Provide administrative support in the office, including assistance with preparing and assembling renewal mailing materials when needed.</p><p>• Contribute to daily operations by taking on additional tasks or special assignments as directed by the supervisor.</p>