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300 results for Patient Service Representative in
- Rochester, NY
- onsite
- Temporary / Contract
- 20.9 - 24.2 USD / Hourly
- We are looking for a Service Specialist to provide responsive support for customer and product-related inquiries within a corporate partnerships environment. This contract position focuses on delivering timely service across multiple offerings, maintaining accurate records, and helping ensure issues are resolved within established service expectations. The ideal candidate brings strong communication skills, comfort in a fast-paced call environment, and a proactive approach to improving the customer experience.<br><br>Responsibilities:<br>• Provide attentive support for customer questions and service needs across several partnership-related products and programs.<br>• Track open requests closely and take timely action to bring items to resolution within defined service commitments.<br>• Build working knowledge of assigned products, service guidelines, and relevant industry practices to support accurate responses.<br>• Record customer interactions, updates, and outcomes thoroughly to maintain complete and reliable documentation.<br>• Use business systems and software tools effectively to manage case activity, enter data, and support daily operations.<br>• Identify workflow gaps or recurring service challenges and collaborate with leadership on practical improvements.<br>• Assist team members by sharing guidance, answering questions, and promoting consistent service standards.<br>• Manage high-volume inbound and outbound communication while maintaining organization, quality, and attention to detail.
- 2026-11-09T00:00:00Z
- Social Circle, GA
- onsite
- Temporary / Contract
- 26 - 27 USD / Hourly
- <p>. This long-term contract position offers the opportunity to work closely with customers and internal teams to address requests, share updates, and keep client programs running smoothly. The role is best suited for someone who communicates clearly, stays organized, and is comfortable handling administrative and service-related tasks in a structured environment.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong client relationships through regular communication, timely follow-up, and careful resolution of routine and escalated concerns.</p><p>• Manage client support activities such as onboarding assistance, account administration, reporting coordination, and program-related requests.</p><p>• Collaborate with service operations and other internal partners to help meet account expectations and maintain agreed service performance.</p><p>• Gather customer needs and relay important details to the appropriate internal teams while helping address service issues and identify improvement opportunities.</p><p>• Coordinate system setup, user access, usability support, and client training to help ensure a smooth customer experience.</p><p>• Prepare and distribute standard operating procedures, reports, data summaries, and dispatch-related updates for assigned accounts.</p><p>• Lead scheduled client check-in calls to provide status updates, answer questions, and share relevant program information.</p><p>• Offer day-to-day guidance and basic training support to teammates when questions arise around processes or tools.</p><p>• Complete assigned tasks by following established procedures, escalating issues when needed, and working under close supervision to deliver accurate results.</p>
- 2026-11-13T00:00:00Z
- Indianapolis, IN
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are looking for a Client Service Coordinator to support daily service operations at an in-person site in Indianapolis. This long-term contract position is ideal for someone who enjoys a client-facing environment, can manage multiple tasks independently, and communicates effectively with both vendors and internal partners. The role focuses on coordinating site activities, maintaining accurate asset and inventory information, and helping ensure laboratory support services run smoothly.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate vendor visits by arranging schedules, confirming site access, and supporting timely completion of service activities.</p><p>• Escort external service providers through laboratory and controlled areas while following site protocols and safety expectations.</p><p>• Maintain accurate records for assets, inventory, and service-related updates, including additions, changes, and removals.</p><p>• Work with internal teams to address client service needs and help keep operational requests moving forward efficiently.</p><p>• Support corrective and preventive maintenance activity coordination to help minimize disruptions to site operations.</p><p>• Monitor daily tasks with a high level of organization and follow-through while working independently within a team environment.</p><p>• Use Microsoft Office tools to document activity, track requests, and communicate updates clearly to stakeholders.</p><p>• Provide attentive front-line service to clients, vendors, and colleagues through responsive and courteous communication</p>
- 2026-10-22T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary / Contract
- 24.91 - 29.98 USD / Hourly
- <p>A Hospital is seeking a detail-oriented and organized Patient Biller to support our hospital’s revenue cycle operations. This role is responsible for preparing and submitting accurate patient claims, following up on outstanding balances, and managing insurance collections to ensure timely reimbursement. The ideal candidate has hospital billing experience, strong knowledge of insurance processes, and a commitment to delivering excellent service to patients and internal stakeholders.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Prepare, review, and submit patient billing claims to commercial insurance, Medicare, Medicaid, and other third-party payers</li><li>Perform insurance collections activities, including follow-up on unpaid, denied, or underpaid claims</li><li>Investigate and resolve billing edits, denials, rejections, and payment variances</li><li>Contact insurance companies to verify claim status, obtain payment updates, and appeal denied claims as needed</li><li>Post payments, adjustments, and contractual allowances accurately in the billing system</li><li>Review patient accounts for accuracy and ensure compliance with hospital billing policies and payer requirements</li><li>Work closely with coding, patient access, and clinical departments to resolve account discrepancies</li><li>Communicate with patients regarding billing questions, insurance coverage, and payment responsibilities</li><li>Maintain accurate documentation of collection efforts, account activity, and claim resolutions</li><li>Support month-end billing and accounts receivable goals by prioritizing aged accounts and high-dollar claims</li></ul><p><br></p>
- 2026-11-07T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 28 - 30 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.</p><p><br></p><p>Key Responsibilities:</p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests</li><li>Monitor service timelines and follow up to ensure timely completion of work</li><li>Maintain accurate records of service calls, work orders, invoices, and related documentation</li><li>Communicate updates, delays, and resolutions clearly and professionally</li><li>Assist with billing support, data entry, and reporting as needed</li><li>Help prioritize urgent requests and escalate issues when appropriate</li><li>Support process improvements to enhance service delivery and office efficiency</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Fort Collins, CO
- onsite
- Temporary / Contract
- 23 - 27 USD / Hourly
- We are looking for a Service Coordinator to support daily dispatch operations and keep service activity running smoothly in Fort Collins, Colorado. This Long-term Contract position focuses on organizing technician schedules, responding to customer needs promptly, and helping the field team maintain efficient coverage throughout the day. The ideal candidate brings strong communication skills, a customer-focused mindset, and the ability to coordinate multiple service requests in a fast-paced environment.<br><br>Responsibilities:<br>• Manage incoming service requests and assign technicians based on urgency, availability, and location.<br>• Build and adjust daily schedules to maintain efficient field coverage and minimize delays.<br>• Serve as a central point of contact for customers, technicians, and internal team members to ensure clear communication.<br>• Track job progress throughout the day and provide timely updates on appointment status or service changes.<br>• Support technician productivity by coordinating logistics, confirming appointments, and resolving scheduling conflicts.<br>• Maintain accurate dispatch records and service details within computer-based scheduling systems.<br>• Respond professionally to customer inquiries and help address service-related concerns with a high level of care.<br>• Collaborate with service and operations teams to improve response times and overall workflow efficiency.
- 2026-11-12T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 30 - 33 USD / Hourly
- <p>Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.</p><p><br></p><p>The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Coordinate and schedule service appointments, work orders, and technician assignments</li><li>Serve as a primary point of contact for customers regarding service requests and updates</li><li>Monitor service timelines and ensure timely follow-up on open issues</li><li>Maintain accurate records of service activities, customer communications, and scheduling details</li><li>Communicate with internal teams and external clients to ensure smooth service delivery</li><li>Assist with preparing reports, documentation, and service-related correspondence</li><li>Resolve scheduling conflicts and escalate issues as needed</li><li>Support process improvements to enhance efficiency and customer experience</li></ul><p><br></p>
- 2026-11-04T00:00:00Z
- Sugar Land, TX
- onsite
- Temporary / Contract
- 17 - 17.23 USD / Hourly
- <p>We are looking for an experienced Medical Billing Specialist to support infusion-related billing and authorization activities in Sugar Land, Texas. This Long-term Contract position focuses on insurance verification, prior authorization processing, benefit review, and patient estimate preparation in a fast-paced healthcare setting. The role requires close attention to documentation, clear communication with patients, and strong knowledge of payer guidelines and compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Confirm insurance coverage, eligibility, and benefit details for infusion-related services before treatment is scheduled or provided.</p><p>• Prepare and submit prior authorization requests with complete clinical and billing documentation to support timely payer review.</p><p>• Examine medical records and physician documentation to determine whether submitted information meets payer requirements for infusion services.</p><p>• Develop accurate patient cost estimates based on verified benefits, coverage limitations, and expected out-of-pocket responsibility.</p><p>• Communicate with patients to explain authorization status, insurance details, and anticipated financial responsibility in a clear and thorough manner.</p><p>• Coordinate with internal billing and clinical teams to resolve missing information, follow up on pending approvals, and prevent delays in service.</p><p>• Maintain accurate records of benefit verification, authorization activity, and patient communication while following HIPAA and PHI standards.</p><p>• Review payer responses and update account information to ensure billing workflows reflect the latest authorization and coverage outcomes.</p>
- 2026-11-11T00:00:00Z
- Jamaica, NY
- onsite
- Temporary to Hire
- 17.1 - 18 USD / Hourly
- <p>We are looking for a Customer Service and Counter Support Associate to join a manufacturing team in Jamaica, New York in a Contract to Permanent role. This position focuses on delivering helpful service to customers by phone and in person while supporting order processing and front-counter operations. The right candidate will be comfortable managing routine office tasks, handling transactions accurately, and assisting with product pickup in a fast-paced supply environment.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming customer calls and provide timely, attentive assistance with product and service inquiries.</p><p>• Prepare pricing details, create customer orders, and record transaction information accurately in company systems.</p><p>• Welcome and support walk-in customers, helping them complete purchases and addressing counter-related needs.</p><p>• Process sales at the counter, including cash transactions, while maintaining accuracy and attention to detail.</p><p>• Retrieve stocked items from behind the counter and coordinate product handoff for customer pickup.</p><p>• Complete basic administrative support work to help maintain smooth day-to-day branch operations.</p><p>• Use Microsoft Word and Excel for routine documentation, recordkeeping, and other office tasks.</p><ul><li>• Assist with general front-counter coverage as needed to support customer flow and team priorities.Customer Service and Counter Support Associate</li></ul><p><br></p>
- 2026-11-13T00:00:00Z
- Stoneham, MA
- onsite
- Permanent / Full Time
- 60000 - 61000 USD / Yearly
- We are looking for an experienced customer contact center specialist to support clients with a wide range of banking service needs. This position focuses on delivering responsive, accurate assistance across digital and traditional service channels while maintaining a high standard of service. The ideal candidate brings strong financial services experience, sound operational judgment, and a commitment to creating positive customer experiences.<br><br>Responsibilities:<br>• Guide customers in using digital banking resources, including online and mobile platforms, to help them complete everyday banking activities confidently.<br>• Respond to client questions promptly and handle account-related requests with accuracy, discretion, and attention to detail.<br>• Process routine banking transactions while ensuring service quality, compliance, and a positive customer experience.<br>• Support customer interactions across both face-to-face and remote channels, adapting communication style to meet individual needs.<br>• Maintain strict adherence to security protocols, internal policies, and regulatory standards during every customer interaction.<br>• Collaborate with team members to resolve service issues efficiently and contribute to smooth day-to-day contact center operations.<br>• Represent the organization in customer- and community-facing activities that strengthen client relationships and brand presence.
- 2026-10-23T00:00:00Z
- Minneapolis, MN
- onsite
- Permanent / Full Time
- 55000 - 70000 USD / Yearly
- <p>We are looking for a Client Relationship Manager to join our clients team, in the twin Cities Minnesota. In this position, you will support private client operations by delivering attentive service, coordinating account-related activities, and helping financial services colleagues meet client needs efficiently. This opportunity is well suited for someone with a strong background in financial services who enjoys solving problems, managing details, and building trusted client relationships.</p><p><br></p><p>Responsibilities:</p><p>• Oversee day-to-day client service operations, including preparing documents, processing requests, and coordinating account-related follow-up.</p><p>• Deliver responsive, personalized support by understanding each client’s circumstances and addressing questions or service needs in a timely manner.</p><p>• Partner closely with financial services colleagues and internal team members to maintain accurate workflows and uphold firm standards and regulatory expectations.</p><p>• Step in to assist other team members when coverage is needed due to workload demands or staff absences.</p><p>• Use internal platforms and service tools to manage client information, support business activity, and improve the overall service experience.</p><p>• Draft client-facing and internal correspondence in a clear, detail-focused manner while following established guidelines.</p><p>• Investigate account issues thoroughly and work across stakeholders to bring complex matters to a successful resolution.</p><p>• Maintain strict adherence to compliance requirements, firm procedures, and documentation standards.</p><p>• Take on additional administrative and client support duties as business needs evolve.</p>
- 2026-10-29T00:00:00Z
- Wheatland, PA
- onsite
- Permanent / Full Time
- 60000 - 75000 USD / Yearly
- <p>We are looking for a motivated Inside Sales / Customer Service Representative to support business growth through lead generation, customer engagement, and sales performance tracking. This role is well suited for someone who combines strong analytical thinking with a proactive approach to outreach and relationship building. The selected individual will help identify opportunities, maintain accurate sales data, and contribute to revenue goals by supporting the full sales cycle.</p><p><br></p><p>Responsibilities:</p><p>• Analyze sales activity and pipeline data to identify trends, opportunities, and areas for improvement.</p><p>• Conduct outbound outreach to prospective customers, assess interest, and develop leads for the sales team.</p><p>• Maintain accurate customer and opportunity records within the company CRM system and track progress across the sales process.</p><p>• Prepare sales reports, dashboards, and performance summaries to support business decisions and revenue planning.</p><p>• Coordinate with internal teams to assist with quotations, purchase order processing, and customer follow-up.</p><p>• Communicate with customers to answer questions, provide updates, and strengthen ongoing business relationships.</p><p>• Support lead management efforts by nurturing prospects and helping move promising opportunities toward conversion.</p>
- 2026-10-15T00:00:00Z
- Orchard Park, NY
- onsite
- Permanent / Full Time
- 100000 - 150000 USD / Yearly
- <p>Jenny Bour with Robert Half is working with a growing organization that is looking for an accomplished <strong>Customer Service Center Director</strong> to lead a large, multi-level team in Orchard Park, New York. This <strong>Customer Service Center Director </strong>role is responsible for shaping a high-performing customer service center that delivers strong business results while fostering an engaged and accountable workplace. The ideal <strong>Customer Service Center Director </strong>candidate brings a background in metric-driven operations, people leadership, sales funnel fluency, and process improvement, with the ability to turn data into practical strategies that elevate performance and customer outcomes.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Lead a customer service/sales center through a team of managers, providing direction, coaching, and support across a workforce of approximately 70 employees.</li><li>Set clear performance expectations and use measurable goals to strengthen conversion, productivity, service quality, and overall operational results.</li><li>Build leadership capability by mentoring managers, preparing future leaders, and supporting long-term succession planning.</li><li>Oversee staffing strategies, scheduling practices, and capacity planning to ensure resources align with business demand and service objectives.</li><li>Analyze operational data, performance trends, and key indicators to identify improvement opportunities and implement effective solutions.</li><li>Establish and reinforce structured coaching, quality monitoring, and accountability practices that improve employee performance while supporting retention.</li><li>Partner across departments and with senior leadership to align contact center initiatives with broader organizational priorities and revenue goals.</li><li>Drive operational and technology-focused projects from planning through execution, ensuring solutions improve efficiency and strengthen customer engagement.</li><li>Lead continuous improvement efforts by redesigning workflows, refining processes, and promoting a culture focused on sustainable results.</li></ul>
- 2026-11-13T00:00:00Z
- Cedar Falls, IA
- onsite
- Temporary / Contract
- 24 - 26.5 USD / Hourly
- <p>Are you someone who enjoys helping customers, solving problems, and building strong professional relationships? We're seeking a contract Client Services & Account Coordinator to support customers, business partners, and internal teams in a fast-paced, service-driven environment.</p><p><br></p><p><strong>What You'll Do</strong></p><ul><li>Serve as a primary point of contact for customers and business partners.</li><li>Build and maintain positive relationships through responsive, professional service.</li><li>Answer questions, investigate concerns, and resolve issues in a timely manner.</li><li>Process account updates and maintain accurate records and documentation.</li><li>Coordinate communication between customers and internal teams to ensure a seamless experience.</li><li>Support account management activities and help ensure customer needs are met.</li><li>Identify opportunities to improve processes and enhance the customer experience.</li><li>Provide feedback and insights regarding customer trends, concerns, and opportunities.</li><li>Track customer interactions and follow through on open items until resolution.</li><li>Represent the organization professionally during customer meetings, events, and networking opportunities as needed.</li></ul>
- 2026-11-12T00:00:00Z
- 20, FL
- onsite
- Temporary / Contract
- 20 - 20 USD / Hourly
- <p>We are seeking a detail-oriented and customer-focused <strong>Patient Service Representative (PSR)</strong> to support patient registration, scheduling, and overall patient services. In this role, you will assist both new and existing patients, helping ensure a high level of service, efficiency, and professionalism. The ideal candidate is compassionate, organized, and able to manage multiple responsibilities in a fast-paced, team-oriented healthcare environment.</p><p><strong>Key Responsibilities</strong></p><ul><li>Uphold and support the Mission and Core Values of Saint John of God</li><li>Deliver exceptional customer service in all interactions with patients, visitors, volunteers, students, and staff</li><li>Facilitate patient registration while maintaining strict confidentiality</li><li>Conduct financial assessments, collect payments, and accurately record patient fees</li><li>Maintain logs, reports, and statistical data as required</li><li>Perform billing for assigned providers, ensuring accuracy and compliance with guidelines</li><li>Follow up on unresolved encounters and pending charges with providers</li><li>Communicate with program managers regarding schedules, no-shows, and cancellations</li><li>Conduct appointment confirmation calls</li><li>Run reports to ensure compliance with Meaningful Use Objectives, including Objectives 8 and 9</li><li>Perform clerical duties such as scanning and maintaining patient records</li><li>Support Medicaid and managed care processes, including insurance verification, eligibility screening and enrollment, and disenrollment procedures</li><li>Provide patients with information on available services within Camillus Health and throughout the community</li><li>Schedule new and follow-up patient appointments</li><li>Assist with additional departmental duties and special projects as assigned</li></ul><p><br></p>
- 2026-10-23T00:00:00Z
- Roanoke, VA
- onsite
- Temporary / Contract
- 17 - 18.5 USD / Hourly
- <p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Roanoke, VA. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field.</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
- 2026-11-06T00:00:00Z
- Lewes, DE
- onsite
- Temporary / Contract
- 19.05 - 19.9 USD / Hourly
- <p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewes, DE. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field.</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p><p> </p><p> </p>
- 2026-11-06T00:00:00Z
- Lewiston, ME
- onsite
- Temporary / Contract
- 18 - 19.5 USD / Hourly
- <p>We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, Maine. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. This is a great opportunity if you've been looking to get your foot in the door in the healthcare field! We also have roles available in Bangor.</p><p> </p><p><strong>Responsibilities:</strong></p><p>• Engage in patient-facing activities and provide a high level of customer service.</p><p>• Process patient credit applications with accuracy and efficiency.</p><p>• Responsible for answering inbound calls and dealing with patient queries promptly.</p><p>• Maintain an up-to-date record of patient credit information.</p><p>• Perform authorizations, benefit functions, and billing functions as part of the role.</p><p>• Participate in clinical trial operations as required.</p><p>• Monitor patient accounts and take necessary actions based on account status.</p>
- 2026-11-06T00:00:00Z
- Portland, OR
- onsite
- Temporary / Contract
- 22.8 - 25 USD / Hourly
- We are looking for a Medical Front Desk Specialist to support a non-profit healthcare environment in Portland, Oregon. This Contract position will serve as a key point of contact for patients, helping create an organized and welcoming front office experience while coordinating essential administrative tasks. The ideal candidate brings strong scheduling, check-in, and insurance support experience, along with the ability to manage electronic medical records accurately and effectively.<br><br>Responsibilities:<br>• Welcome patients upon arrival, guide them through the check-in process, and maintain a courteous and attentive front desk presence.<br>• Schedule, confirm, and adjust patient appointments while helping balance provider calendars and clinic flow.<br>• Collect and update demographic, insurance, and other required patient information with a high level of accuracy.<br>• Verify insurance coverage and assist with front-end administrative steps related to patient benefits and eligibility.<br>• Enter, review, and maintain patient data within the electronic medical records system to support complete and current documentation.<br>• Answer incoming calls, respond to routine questions, and direct patients or visitors to the appropriate department or resource.<br>• Support daily reception operations by handling general administrative duties, filing, and front office coordination.<br>• Assist with office process updates or workflow-related system changes as needed to help maintain continuity of patient service.
- 2026-11-13T00:00:00Z
- Sacramento, CA
- onsite
- Temporary / Contract
- 23.75 - 25 USD / Hourly
- We are looking for a Medical Front Desk Specialist to support daily patient-facing operations for a healthcare organization in Sacramento, California. This Contract position is ideal for someone who combines strong front office coordination skills with a welcoming and detail-oriented approach to patient service. The role focuses on appointment management, check-in support, communication across the office, and accurate handling of electronic medical records in a fast-paced clinical setting.<br><br>Responsibilities:<br>• Welcome patients and visitors, provide clear guidance at arrival, and create an organized and efficient front desk experience.<br>• Coordinate appointment scheduling, confirm upcoming visits, and adjust calendars to help maintain smooth patient flow throughout the day.<br>• Manage patient check-in activities, verify demographic and insurance details, and ensure required forms are completed accurately.<br>• Answer incoming calls, respond to routine questions, and direct messages or requests to the appropriate clinical or administrative staff.<br>• Maintain and update electronic medical records with attention to accuracy, confidentiality, and timely documentation.<br>• Handle general reception and administrative tasks such as scanning records, processing paperwork, and supporting daily office operations.<br>• Communicate with patients regarding visit preparation, appointment changes, and follow-up needs in a courteous and efficient manner.
- 2026-11-14T00:00:00Z
- Tarrytown, NY
- onsite
- Temporary to Hire
- 22 - 25 USD / Hourly
- <p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
- 2026-11-09T00:00:00Z
- San Diego, CA
- onsite
- Temporary / Contract
- 23 - 25 USD / Hourly
- <p>We are seeking a professional and customer-focused <strong>Bilingual Spanish Call Center Agent</strong> to support inbound and outbound communications with English- and Spanish-speaking customers. The ideal candidate will have strong communication skills, a helpful attitude and the ability to resolve questions efficiently while delivering excellent service.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Handle inbound and outbound calls in both English and Spanish</li><li>Assist customers with questions related to products, services, accounts, appointments or orders</li><li>Provide accurate information and resolve routine issues in a timely and professional manner</li><li>Document customer interactions, concerns and resolutions in the system</li><li>Escalate complex issues to the appropriate department or supervisor</li><li>Meet call quality, productivity and attendance expectations</li><li>Maintain a positive and professional tone with all customers</li><li>Support additional customer service or administrative tasks as assigned</li></ul><p><br></p>
- 2026-11-07T00:00:00Z
- Deerfield, IL
- onsite
- Permanent / Full Time
- 60000 - 63000 USD / Yearly
- <p>A growing, boutique consulting company with a lively, collaborative culture are looking for someone to join their dynamic team as a Client Liaison.</p><p><br></p><p>The role serves as the primary point of contact for prospective and current patients, helping educate individuals about the model that it being offered, nurturing leads, and supporting physician practices. The position combines customer service, relationship management, sales support, patient engagement, CRM management, and operational coordination in a fast-paced healthcare environment.</p><p><br></p><p>The position offers a yearly compensation range of $60,000-$63,000 + bonus + health, vision, dental, 401k, PTO and more. </p><p><br></p><p>Responsibilities:</p><p>• Build and maintain productive relationships with physicians, clinic staff, and patients to ensure clear and responsive communication.</p><p>• Coordinate with internal and external stakeholders to support operational initiatives, monitor progress, and help drive successful outcomes.</p><p>• Assist in organizing project plans, tracking milestones, and following up on action items to keep assignments moving forward.</p><p>• Support the development of client-facing marketing pieces by working with creative partners such as designers, writers, and print vendors.</p><p>• Help review and prepare digital and print content to ensure materials are accurate, well-crafted, and aligned with client needs.</p><p>• Respond to questions and service requests in a thorough and attentive manner, resolving issues promptly and escalating concerns when appropriate.</p><p><br></p><p><strong><em>Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster</em></strong></p>
- 2026-10-29T00:00:00Z
- Santa Rosa, CA
- remote
- Temporary / Contract
- 28.5 - 33 USD / Hourly
- We are looking for an experienced Coordinator Medical Staff Services to support medical staff operations for an acute care hospital in Santa Rosa, California. This Long-term Contract position focuses on coordinating credentialing and privileging activities, maintaining accurate provider data, and helping ensure compliance with hospital and regulatory standards. The ideal candidate brings a strong background in medical staff services, hands-on experience with MD Staff, and the ability to work closely with providers, leadership, and internal departments.<br><br>Responsibilities:<br>• Oversee day-to-day medical staff support activities that help maintain efficient hospital operations.<br>• Administer provider onboarding workflows, including credentialing, reappointment, and clinical privilege processing for physicians and allied health professionals.<br>• Maintain complete and current practitioner information within MD Staff, ensuring records are organized and accurate.<br>• Evaluate submitted applications for accuracy and completeness, and obtain outstanding materials as needed to move files forward.<br>• Assemble and prepare documentation for committee consideration while coordinating meeting materials, agendas, and follow-up records.<br>• Monitor time-sensitive items such as licenses, certifications, renewals, and other required documents to support ongoing compliance.<br>• Help ensure medical staff files and related processes align with bylaws, accreditation expectations, and applicable regulatory requirements.<br>• Act as a central point of contact for providers, department leaders, and internal stakeholders on credentialing and medical staff matters.<br>• Support reporting, audit preparation, and routine database upkeep to preserve data integrity and readiness.
- 2026-10-29T00:00:00Z
- Las Vegas, NV
- remote
- Permanent / Full Time
- 45000 - 52000 USD / Yearly
- <p>We are looking for a Client Onboarding Specialist to support new clients as they move through the account setup and funding journey. In this role, you will deliver a smooth, well-organized onboarding experience by answering process questions, coordinating key touchpoints, and ensuring documentation is complete and accurate. The ideal candidate brings a service-focused approach, strong attention to detail, and the ability to work across teams while handling sensitive financial information with care.</p><p><br></p><p>Responsibilities:</p><p>• Lead clients through available account funding methods, including cash deposits, contributions, rollovers, and in-kind transfers, while clearly explaining required paperwork and next steps without offering tax, legal, or investment guidance.</p><p>• Manage scheduled onboarding conversations from the initial welcome call through the transition to the service team, including portal orientation, security guidance, investment process education, reporting overviews, progress reviews, and final handoff coordination.</p><p>• Examine submitted forms and supporting documents for completeness and accuracy, and follow up promptly to obtain any outstanding beneficiary or account information.</p><p>• Maintain precise client data in HubSpot and verify that call activity is properly captured through Talkdesk for reliable recordkeeping.</p><p>• Take immediate ownership of company-related service issues by communicating with clients the same day, documenting the matter, and setting clear expectations for resolution.</p><p>• Conduct client check-ins tied to onboarding quality and satisfaction, then escalate concerns or complete follow-up actions according to established service standards.</p><p>• Apply approved discretion for fees and processing decisions when appropriate, and direct sales-related account matters through the correct internal channels.</p><p>• Collaborate with Sales, Relationship Management, Operations, Marketing, Technology, Product, and Compliance to improve the client experience and recommend workflow enhancements as manual processes become more automated.</p><p>• Use AI-enabled and productivity tools responsibly to improve efficiency, protect regulated information, and share effective practices that strengthen team performance.</p>
- 2026-11-09T00:00:00Z