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Customer Service Specialist
<p>We are seeking a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and has strong communication and organizational skills. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Respond to customer inquiries via phone and email in a detail oriented and timely manner </li><li>Process and enter purchase orders accurately into the system </li><li>Provide customers with order status updates, including estimated delivery times (ETAs) </li><li>Collaborate with internal departments to ensure smooth order fulfillment and issue resolution </li><li>Maintain detailed records of customer interactions and transactions </li><li>Support continuous improvement of customer service processes</li></ul>
<p><strong>Qualifications: </strong></p><p>Previous experience in customer service, order entry, or administrative support </p><p>Strong written and verbal communication skills </p><p>Proficiency with Microsoft Office and order management systems </p><p>Ability to multitask and prioritize effectively </p><p>Team-oriented with a positive attitude and problem-solving mindset</p>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to <a href="https://www.roberthalf.com/us/en/terms">Robert Half’s Terms of Use</a>.</p>
  • Williamsville, NY
  • onsite
  • Temporary
  • 20.00 - 21.00 USD / Hourly
  • <p>We are seeking a dedicated and detail-oriented Customer Service Representative to join our team on a long-term contract basis. This role is ideal for someone who enjoys helping customers, thrives in a fast-paced environment, and has strong communication and organizational skills. </p><p><br></p><p><strong>Key Responsibilities: </strong></p><ul><li>Respond to customer inquiries via phone and email in a detail oriented and timely manner </li><li>Process and enter purchase orders accurately into the system </li><li>Provide customers with order status updates, including estimated delivery times (ETAs) </li><li>Collaborate with internal departments to ensure smooth order fulfillment and issue resolution </li><li>Maintain detailed records of customer interactions and transactions </li><li>Support continuous improvement of customer service processes</li></ul>
  • 2025-10-27T20:23:43Z

Customer Service Specialist Job in Williamsville | Robert Half