<p>We are seeking an IT Technical Analyst for our client in Norwalk, IA. This contract-to-hire role will serve as the primary onsite IT presence, providing hands-on technical support across office and manufacturing environments. The position also supports additional Iowa locations and works closely with remote IT leadership. The ideal candidate is self-motivated, organized, and comfortable working independently in a fast-paced, high-demand manufacturing environment while managing day-to-day support, site visits, and communication across locations.</p><p><br></p><p><strong><em>100% ONSITE IN NORWALK, IA</em></strong></p><p><strong><em>MUST BE US CITIZEN / GREENCARD HOLDER</em></strong></p><p><br></p><p><strong>Key Responsibilities</strong></p><p> • Provide on-site and remote IT support for office and manufacturing users</p><p> • Act as the primary IT contact for multiple Iowa locations, maintaining regular on-site presence</p><p> • Manage and resolve service requests and incidents through the ticketing system</p><p> • Support deployment, configuration, and maintenance of end-user devices</p><p> • Troubleshoot hardware, software, and access issues with urgency and ownership</p><p> • Collaborate with IT managers and distributed teams to ensure consistent support</p><p> • Document issues, solutions, and follow established IT policies and procedures</p><p><br></p><p><strong>Schedule & Travel</strong></p><p> • Monday–Friday, 8-hour workday with a 1-hour break (7:00–4:00 or 8:00–5:00)</p><p> • Travel between Norwalk (hub), Lenox, and Britt, IA</p>
100% onsite in WDM offices<br>Applicants must be flexable to work occasional Tuesday - Saturday work week as needed. With all the moving pieces for this project and the need to have desks with equipment ready to be set on Monday mornings, there could be the occasional scheduled week where the days for that week will be shifted to include a Saturday with a week's minimum notice. The ideal candidate will need to be flexible when possible. We will try to limit this as much as possible, but cannot predict the frequency. License and own transportation is also a key requirement as individuals will be moving between locations within WDM offices. <br>Job Title: Desktop Support Technician<br>Job Summary<br>The IT Desktop Technician is responsible for the physical deployment, movement, and setup of end user workstation environments. This role focuses on preparing, installing, relocating, and supporting desktop equipment to ensure employees have fully functional and professional workspaces. The position works closely with IT teams, Facilities, and business stakeholders to support office moves, new hires, desk reconfigurations, and hardware refresh initiatives.<br>Key Responsibilities<br>• Perform physical setup, teardown, and relocation of end user desk and workstation equipment, including desktops, laptops, monitors, docking stations, keyboards, mice, and peripherals<br>• Coordinate and execute employee desk moves, office relocations, and department reconfigurations<br>• Set up new hire workstations prior to start dates, ensuring equipment is operational and standards are met<br>• Assemble and cable workstation hardware, ensuring clean and organized setups<br>• Troubleshoot basic hardware, connectivity, and peripheral issues during setup and migration activities<br>• Maintain inventory accuracy by documenting asset assignments, moves, and returns in asset management systems<br>• Work closely with Facilities and IT leadership to schedule and plan move activities with minimal business disruption<br>• Decommission equipment and prepare hardware for reuse, storage, or disposal following IT policies<br>• Ensure compliance with company security, safety, and IT standards<br>• Provide excellent customer service and clear communication to end users throughout the move and setup process<br>Required Qualifications<br>• 1–3 years of experience in IT desktop support, hardware deployment, or field services<br>• Hands on experience setting up and moving computer workstations and peripherals<br>• Basic understanding of Windows and/or macOS operating systems<br>• Familiarity with enterprise hardware (Lenovo, monitors, docking stations)<br>• Ability to lift and move computer equipment (up to 50 lbs.)<br>• Strong organizational skills and attention to detail<br>• Excellent interpersonal and customer service skills<br>• Valid driver’s license (if role includes travel between sites)<br>Preferred Qualifications<br>• Experience supporting office moves or large scale hardware deployments<br>• Basic cable management and ergonomic workstation setup knowledge<br>• CompTIA A+ or similar certification<br>Working Conditions<br>• Primarily on site role with frequent movement throughout office spaces<br>• Frequent bending, lifting, and carrying of equipment<br>• Occasional after hours or weekend work to support large moves or business needs
<p>We are seeking a Senior Business Analyst with strong technical acumen and advanced SQL expertise to support a high-profile enterprise implementation project. This individual will serve as the bridge between business and technical teams—translating complex requirements into actionable deliverables, validating configurations, and ensuring system accuracy through detailed testing and analysis.</p><p><br></p><p><strong><em>100% REMOTE | CST/EST TIMEZONES PREFERRED | GREENCARD HOLDER/US CITIZEN</em></strong></p><p><br></p><p><strong>Role Overview</strong></p><p>The Senior Business Analyst will collaborate closely with project managers, developers, and client stakeholders to define requirements, test configurations, and ensure seamless data flow across systems. This role is ideal for someone who thrives in technical environments, is comfortable digging into data with SQL, and can confidently validate system performance through configuration testing and data validation.</p><p><br></p><p><strong>Responsibilities</strong></p><ul><li>Partner with technical and business teams to gather, analyze, and document functional and non-functional requirements.</li><li>Write and execute complex SQL queries to extract, validate, and reconcile data across multiple systems.</li><li>Conduct configuration testing to ensure system setups align with documented requirements and business logic.</li><li>Support system testing, UAT, and regression testing—logging defects and driving resolution with developers.</li><li>Create detailed documentation for data mapping, process flows, and configuration outcomes.</li><li>Develop and maintain reports or dashboards to support decision-making and track implementation progress.</li><li>Facilitate requirements sessions and ensure clear alignment between business objectives and system functionality.</li><li>Provide ongoing analytical support post-deployment to monitor accuracy, identify gaps, and recommend enhancements.</li></ul>
<p><strong>Product Support Specialist – 100% Remote (Contract)</strong></p><p>Are you passionate about helping others and interested in building your career in technology? We are seeking a dedicated Product Support Specialist to join our client’s team for a fully remote contract assignment. If you have customer service experience and are eager to expand your software support skills, we want to hear from you!</p><p><strong>Position Details:</strong></p><ul><li><strong>Contract Dates:</strong> February 16, 2026 – April 16, 2026</li><li><strong>Schedule:</strong> 40 hours per week; various shift options available to accommodate your needs</li><li><strong>Location:</strong> 100% Remote – work from anywhere within the United States</li><li><strong>Compensation:</strong> $18 per hour, W2</li><li><strong>Equipment:</strong> All necessary equipment provided</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Deliver high-quality support for software products via phone and chat</li><li>Troubleshoot user issues and provide clear, professional guidance to resolve customer inquiries</li><li>Maintain accurate records of customer interactions within internal systems</li><li>Collaborate with team members to escalate and resolve complex issues as needed</li></ul><p><strong>Requirements:</strong></p><ul><li>Minimum of 1 year experience in a technical customer service role (call center, helpdesk, retail, hospitality, etc.)</li><li>Strong verbal and written communication skills</li><li>Tech-savvy with an eagerness to learn new software platforms</li><li>High attention to detail and a commitment to delivering excellent customer experiences</li></ul><p><strong>Why You’ll Love This Role:</strong></p><ul><li>Flexible shift options for work-life balance</li><li>Gain valuable experience supporting in-demand software platforms</li><li>Start or continue your technical support career with a respected industry leader</li><li>All equipment provided – just bring your positive attitude and commitment to customers!</li></ul><p>Ready to take the next step in your career?</p><ul><li><strong>If you are interested, apply today! </strong></li></ul><p><br></p><p>Apply today to be considered for this exciting remote opportunity!!</p>
We are looking for a skilled Business Analyst to join our team on a long-term contract basis in West Des Moines, Iowa. The ideal candidate will excel at gathering and analyzing business requirements, collaborating with stakeholders, and supporting the development and implementation of enterprise-level solutions. This position offers the opportunity to work in a dynamic environment, contributing to projects that enhance business processes and systems.<br><br>Responsibilities:<br>• Collaborate with stakeholders to gather, analyze, and document business requirements for various projects.<br>• Develop detailed documentation for processes, systems, and technical requirements.<br>• Coordinate project tasks and ensure timely delivery of project milestones.<br>• Partner with architecture teams to support data integration and system changes.<br>• Facilitate Agile workflows, including story writing and toolset management.<br>• Engage with third-party vendors to ensure integration and project alignment.<br>• Conduct gap analysis to identify areas for improvement in workflows and systems.<br>• Support the implementation of software solutions by overseeing design and development phases.<br>• Communicate effectively with internal teams and stakeholders to ensure project objectives are met.<br>• Provide insights and recommendations for optimizing business processes and enterprise systems.
<p>API INTEGRATION DATA ANALYST </p><p>LOCATION : HYBRID IN OFFICE IN DES MOINES. * Easy location to commute to to work onsite! </p><p>ADDITIONAL ADDS TO STAFF</p><p>YOU MUST BE ABLE TO WORK ONSITE ** but once you get up to speed, you will be able to work from home and in office 3 days / week.</p><p>API INTEGRATION ANALYST – IN OFFICE DES MONES WEEKLY. YOU MUST RESIDE IN DES MOINES IOWA. ** If you live outside Des Moines, do not apply, MUST reside in Des Moines.</p><p>Salary: up to $60K base.</p><p>**This is NOT a programmer & NOT an application Developer position. </p><p> *** For immediate and confidential consideration, please send a message / resume to CARRIE DANGER on LinkedIn or send an email to me with your resume. My DIRECT email can be found on my LinkedIn page. **</p><p>WHAT YOU WILL NEED: </p><p>· 1-2 years of experience. This is a More JUNIOR Position. </p><p>· API , XML, JSON, SQL, & Postman experience. </p><p>* API's : Find bugs in APi's, Validate API's, and Test APi's. </p><p>WHAT TECHNICAL SKILLS YOU WILL NEED TO HAVE:</p><p>• API, XML, JSON, SQL. </p><p>• API's: Find bugs in API requests/responses, Validate API's, and Test APi's. </p><p>• You will have close collaboration with the Development team and business partners. </p><p>• Integration with the business platform, + data for onboarding, testing, and validating partner and customer APIs. </p><p>• Responsible for developing and maintaining Postman Collections, conducting QA validation checks, and providing technical guidance for API consumption. </p><p>• This role requires team collaboration to align on design specs and ensure successful execution of APi integration and data files transfer. </p><p>• Data background </p><p>• Proficiency with Postman, XML and JSON are a must.</p><p>• Experience with tools like curl, POSTMAN, Fiddler, and Chrome Dev Console is a plus. </p><p>• Opportunity to contribute to the continuous improvement of our integration processes & to work on innovative solutions that support their business & work directly with our large data customers</p><p>WHAT YOU WILL BE DOING: </p><p>• Communicating to test, validate, and confirm projects/changes are implemented/updated. </p><p>• Communicate with Customers directly - both external and internal, to update and understand changes related to projects & software status. </p><p>• Ability to analyze and understand internal & customer APIs, how they flow, may be RESTful and/or SOAP based APIs </p><p>• Understand XML / JSON </p><p>• Be able handle multiple projects at the same time & Juggle!</p><p>Full time permanent Position up to $60K . Immediate & confidential consideration, it is best to contact me directly, Carrie Danger, SVP Permanent Placement Team, Iowa Region at my Direct Office line (515) 259-6087 or Cell: 515-991-0863, and email resume to Carrie Danger or APPLY DIRECT to this posting.</p>
