Search jobs now Find the right job type for you Explore how we help job seekers Contract talent Permanent talent Learn how we work with you Executive search Finance and Accounting Technology Marketing and Creative Legal Administrative and Customer Support Technology Risk, Audit and Compliance Finance and Accounting Digital, Marketing and Customer Experience Legal Operations Human Resources 2026 Salary Guide Demand for Skilled Talent Report Building Future-Forward Tech Teams Job Market Outlook Press Room Salary and hiring trends Adaptive working Competitive advantage Work/life balance Inclusion Browse jobs Find your next hire Our locations

16 results for Customer Service Representative in Washington, DC

Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dynamic industry with a focus on customer interaction. The role is based on site, offering the opportunity to be part of a vibrant office environment with the opportunity to get your foot in the door with an excellent company.</p><p><br></p><p>Responsibilities:</p><p>• Efficiently and accurately process customer credit applications.</p><p>• Handle mailings.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>•Handle multiple phone calls in a fast-paced environment while maintaining attention to detail.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p>
  • 2025-12-17T15:29:13Z
Customer Service Representative
  • Fairfax, VA
  • onsite
  • Temporary
  • 18.00 - 19.00 USD / Hourly
  • <p>We are offering a contract position opportunity for a Customer Service Representative in the bustling city of Fairfax, Virginia. This position is located within a dealership working Monday to Friday and every other Saturday onsite. </p><p><br></p><p>Responsibilities:</p><p>• Efficiently handle phone calls.</p><p>• Address and resolve customer inquiries in a timely and detail-oriented manner.</p><p>• Monitor customer accounts and execute appropriate actions when necessary.</p><p>• Follow up with customers regarding overdue payments through phone calls and emails.</p><p>• Update customer accounts and perform data entry tasks.</p><p>• Adapt to different situations, showcasing flexibility and a positive attitude.</p><p>• Work collaboratively within the team in a high-paced call center environment.</p><p>• Utilize Microsoft Office Suite for various tasks and maintain computer literacy.</p><p><br></p>
  • 2025-12-16T21:28:45Z
Customer Service Representative II
  • Baltimore, MD
  • onsite
  • Temporary
  • 19.00 - 21.00 USD / Hourly
  • We are looking for a skilled and dependable Customer Service Representative II to join our team in Baltimore, Maryland. This is a long-term contract position that requires exceptional communication abilities, a customer-focused mindset, and the ability to handle inquiries efficiently. The role involves assisting callers and staff while maintaining a detail-oriented and solutions-oriented approach.<br><br>Responsibilities:<br>• Respond promptly to inbound and outbound calls, addressing customer inquiries with clarity and a detail-oriented approach.<br>• Assist with order entry processes, ensuring accuracy and attention to detail.<br>• Provide empathetic and patient customer service, aiming to resolve issues effectively and ensure satisfaction.<br>• Maintain consistent attendance and reliability, contributing to a high-functioning team environment.<br>• Collaborate with internal staff to address concerns and provide solutions in a timely manner.<br>• Demonstrate flexibility in scheduling to accommodate varying business hours and needs.<br>• Travel to the specified location as required, ensuring availability to meet onsite responsibilities.<br>• Uphold company standards for communication and conduct while engaging with customers and team members.
  • 2025-12-18T16:54:05Z
Call Center Representative
  • Edgewood, MD
  • onsite
  • Temporary
  • 18.00 - 22.00 USD / Hourly
  • <p>A well-known credit union is seeking multiple Customer Service Representatives to assist their call center! </p><p><br></p><p>Essential Duties and Responsibilities:</p><p><br></p><p>• Handle a large volume of inbound and outbound telephone calls while providing courteous and personal service. </p><p>• Take ownership of every member interaction supporting first call resolution. </p><p>• Provide accurate, valid and complete information by using the correct procedures and available tools. </p><p>• Follow communication procedures, guidelines and policies. </p><p>• Handle member complaints, providing appropriate solutions. </p><p>• Adhere to established security procedures when verifying members prior to addressing their call. </p><p>• Carefully review member profile on core data and workflow computer system to reference member sales or service records to identify any previous issues that might assist with resolving their call. </p><p>• Analyze member needs, match services and loan products as needed, and promote automated services. Refer new accounts, new suffixes, and complete applications for automated services based on member needs. </p><p>• Provide detailed information to members on all Credit Union promotions and special account offerings.</p><p>• Respond to members’ questions; resolve both financial and non-financial account discrepancies. </p><p>• Update member records with details of the call and the response. </p><p>• Meet specific, measurable service goals and handle multiple call queues. </p><p>• Adhere to and uphold all policies and procedures of the credit union. </p><p>• Correct errors on member’s accounts; calculate penalties and dividends, when required. </p><p>• Review account memos to ensure they are current and applicable.</p>
  • 2025-12-15T22:49:03Z
Dispatcher
  • Baltimore, MD
  • onsite
  • Temporary
  • 19.00 - 26.00 USD / Hourly
  • <p>Our client in the transportation industry is seeking a highly organized Dispatcher to serve as the primary point of contact. The <strong>Dispatcher</strong> is responsible for coordinating and managing the scheduling and dispatching of personnel, vehicles, or equipment to ensure efficient operations. This role requires excellent communication, organizational, and problem-solving skills to manage logistics, respond to emergencies, and maintain accurate records.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Receive and respond to calls, emails, or messages from customers, drivers, or field staff.</li><li>Schedule and dispatch drivers, service technicians, or delivery personnel according to priorities and availability.</li><li>Monitor the location and status of vehicles or staff using dispatching software or GPS tracking systems.</li><li>Communicate with drivers or field personnel to provide updates, instructions, and support.</li><li>Maintain accurate records of calls, routes, deliveries, and service activities.</li><li>Handle emergency and non-emergency situations calmly and efficiently.</li><li>Coordinate with other departments (maintenance, customer service, management) to ensure smooth workflow.</li><li>Prepare daily or weekly reports on operations, productivity, and incidents.</li><li>Ensure compliance with company policies, safety regulations, and service standards.</li></ul><p><br></p>
  • 2025-12-15T22:49:03Z
Client Service Associate
  • Columbia, MD
  • onsite
  • Permanent
  • 55000.00 - 75000.00 USD / Yearly
  • <p>Robert Half has a brand new direct-hire opportunity for a Client Services Associate for a financial services firm based on Columbia, MD. This role will support a great team with some of the best in the industry. Candidates with prior experience in financial services with strong customer service experience are encouraged to apply! If interested, or if you have questions, please contact Cody Marshall at Robert Half to learn more. </p><p><br></p><p>Description</p><ul><li>Provide support to financial advisors</li><li>Maintain relationships with new and existing accounts</li><li>Coordinate meetings internally and externally</li><li>Perform related research as necessary to ensure team is set up for success</li><li>Maintain client database system</li><li>Handle administrative support work for team</li><li>Special projects as assigned by leadership</li></ul><p><br></p>
  • 2025-12-04T20:23:45Z
Customer Support Specialist
  • Silver Spring, MD
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p><p> </p>
  • 2025-12-16T14:55:58Z
Customer Support Specialist
  • Gaithersburg, MD
  • remote
  • Temporary
  • 18.00 - 20.00 USD / Hourly
  • <p>The Customer Support Specialist is responsible for delivering high-quality service to customers, addressing inquiries, and resolving issues in a timely manner.</p><p> This position requires excellent communication, problem-solving, and relationship-building skills. This role becomes hybrid after training</p><p> </p><p> </p>
  • 2025-12-16T14:55:58Z
On-call receptionist
  • Tysons Corner, VA
  • onsite
  • Temporary
  • 19.00 - 19.00 USD / Hourly
  • <p>We are offering a short-term contract employment opportunity for a Part Time On-Call Receptionist. This position is based in Tysons Corner, Virginia, you will be the first point of contact for clients, ensuring their queries are addressed, and their needs are met with utmost efficiency. Can start immediately </p><p>Responsibilities: </p><p> • Providing top-notch customer service to clients</p><p> • Managing inbound calls and addressing inquiries promptly</p><p> • Assisting concierge support during the holiday's mornings and evenings </p><p> • Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as    needed.</p><p><br></p><p> </p>
  • 2025-12-16T21:38:50Z
On Call Receptionist
  • Reston, VA
  • onsite
  • Temporary
  • 18.00 - 18.00 USD / Hourly
  • <p>We are offering a contract for a receptionist role based in Reston, Virginia. This role is integral to our operations, where the Receptionist will serve as the first point of contact for all our clients and visitors, ensuring a smooth flow of communication both internally and externally.</p><p>Responsibilities:</p><p>• Operate a multi-line phone system, directing calls and inquiries to the appropriate department or person.</p><p>• Provide excellent customer service, addressing client inquiries and issues promptly and professionally.</p><p>• Perform data entry tasks, updating and maintaining accurate records of client information.</p><p>• Handle email correspondence professionally and effectively, ensuring timely responses to all communications.</p><p>• Use interpersonal skills to create a welcoming and friendly environment for all visitors and staff.</p><p>• Utilize Microsoft Office Suite (Outlook, Word, and Excel) to efficiently handle administrative tasks.</p><p>• Organize and maintain files, ensuring easy accessibility and up-to-date records.</p><p>• Assist in maintaining the office environment, replenishing breakroom and office supplies as needed.</p><p><br></p>
  • 2025-12-16T21:54:31Z
Receptionist
  • Greenbelt, MD
  • onsite
  • Contract / Temporary to Hire
  • 23.75 - 27.50 USD / Hourly
  • <p>We are looking for a detail-oriented and friendly Receptionist to join our team in Greenbelt, Maryland. This Contract to permanent position offers an excellent opportunity for individuals with strong communication and organizational skills to contribute to a dynamic workplace. The ideal candidate will have experience managing multi-line phone systems and a welcoming demeanor to ensure smooth interactions with clients and visitors. Apply today and contact Grace Nowlin for additional details at (202) 998-8423.</p><p><br></p><p>Responsibilities:</p><p>• Manage and operate a multi-line phone system to ensure calls are answered promptly and efficiently.</p><p>• Greet visitors and clients warmly while directing them to the appropriate personnel or department.</p><p>• Handle incoming calls courteously, providing accurate information or transferring calls as necessary.</p><p>• Maintain a clean and organized reception area to create a positive first impression.</p><p>• Assist with basic administrative duties such as filing, data entry, and scheduling appointments.</p><p>• Ensure messages are accurately recorded and delivered to the intended recipients.</p><p>• Collaborate with team members to support office operations and streamline communication.</p><p>• Perform part-time receptionist duties as required, ensuring flexibility and adaptability to business needs.</p><p>• Uphold confidentiality and integrity in interactions with clients and staff.</p><p>• Provide excellent customer service to enhance the overall client experience.</p>
  • 2025-12-15T19:48:34Z
Corporate Accounting Analyst (Sr. Accountant)
  • Tysons, VA
  • onsite
  • Permanent
  • 90000.00 - 110000.00 USD / Yearly
  • <p>Are you a Senior Accountant or experienced Auditor withing a CPA firm looking to take your career to the next level within a dynamic and complex corporate finance environment? This is your opportunity to step into a high-impact role where you’ll collaborate with executive leadership, hone your financial reporting expertise, and contribute to organizational initiatives across departments. We are seeking a motivated Corporate Accounting Analyst to support the Chief Accounting Officer and Corporate Controller as a key member of the Finance team. This role is ideal for someone who thrives in a fast-paced environment, values ownership and accountability, and is eager to grow into a leadership position.</p><p><br></p><p>Key Responsibilities</p><p><br></p><p>Financial Reporting & Analysis:</p><p>- Work with multi-layered, multi-division financial reporting structures, including approximately 50 subsidiaries, an expanding international footprint, and shared service centers.</p><p>- Perform intercompany eliminations, currency conversions, general ledger reconciliations, corporate allocations, and adjusting journal entries.</p><p>- Prepare monthly, quarterly, and annual financial statements for internal and external purposes.</p><p>- Assist with annual financial audits and corporate tax preparation.</p><p>- Contribute to automation initiatives by working with internal programmers to streamline transactions, reporting, and reconciliations.</p><p><br></p><p>Budgeting, Forecasting, and Strategic Initiatives:</p><p>- Support corporate budgeting, forecasting, and controls, including analyzing and reporting on - revenue, overhead costs, cash flow, and staffing fluctuations.</p><p>- Partner with the Chief Accounting Officer and Corporate Controller to drive Finance Department initiatives, including internal control enhancements and the adoption of new accounting standards.</p><p>- Periodically participate in cross-departmental activities, such as HR, legal, and procurement initiatives.</p><p><br></p><p>Cross-Functional Collaboration:</p><p>- Communicate and coordinate effectively with operating divisions, corporate departments, and external financial partners.</p><p>- Contribute to finance department process improvements and strategic corporate initiatives.</p><p><br></p><p>Please apply directly to this post for consideration. If you have additional questions, please contact Lee Chernett, VP at Robert Half Finance & Accounting, via LinkedIn.</p>
  • 2025-12-02T16:54:14Z
Executive Assistant
  • Washington, DC
  • onsite
  • Permanent
  • 145000.00 - 165000.00 USD / Yearly
  • <p>We are seeking an Executive Assistant to provide comprehensive support to the organization’s CEO. You will play a crucial role in managing their day-to-day activities, ensuring efficiency, and fostering effective communication across all levels of the organization. The role is working for an IT Firm in the Reston area and is primarily remote. THE ROLE REQUIRES SECRET OR TOP SECRET CLEARANCE. The successful candidate is energetic and resourceful, thrives in a fast-paced environment and enjoys taking initiative and problem-solving. You are ambitious, perceptive, articulate and a mature multi-tasker with outstanding writing, research and organizational skills. No coaching necessary on the basics. You’ve already mastered them. You’re hungry for exposure and experience in all aspects of the organization and will have the opportunity to work on a variety of exciting projects and initiatives. You will serve as a primary point of contact for internal and external constituencies including senior management, board members, donors, renowned scientists and various representatives from the media, academic and creative communities.</p><p><br></p><p>Responsibilities:</p><ul><li>Manage calendars: schedule meetings, appointments, and organize conference calls; manage all aspects of out-of-office travel with precision and attention to detail.</li><li>Manage CEO’s contacts database.</li><li>Act as a primary point of contact for internal and external stakeholders, managing emails, calls, and correspondence with professionalism and discretion.</li><li>Organize and prioritize incoming requests and information, ensuring the CEO and Co-founder are well-informed and prepared for upcoming commitments.</li><li>Prepare agendas, take meeting minutes, and follow up on action items to drive accountability and progress on key initiatives.</li><li>Be a prudent/professional, yet affable/approachable gatekeeper.</li><li>Have an ear to the ground to surface successes and challenges faced by staff.</li><li>Handle administrative tasks such as expense reports, document preparation, and bookings of meeting spaces, to enhance operational efficiency.</li><li>Uphold strict confidentiality regarding sensitive information and executive decisions, demonstrating integrity and discretion in all interactions.</li><li>Schedule Board of Director meetings and oversee onsite details including venue and catering, and preparation and distribution of Board materials.</li><li>Assist in the execution of special projects and initiatives, collaborating with cross-functional teams to meet deadlines and deliver exceptional results. Plan events including lunches, dinners, and social gatherings, and assist in development and fundraising projects with high-level donors.</li><li>Approach new tasks and responsibilities with care and enthusiasm.</li><li>MUST HAVE SECRET OR TOP SECRET SECURITY CLEARANCE!</li></ul><p><br></p><p> All interested candidates in this Executive Assistant opportunity and other fulltime opportunities in Accounting Operations please send your resume to Ian Gainor via LinkedIn.  </p>
  • 2025-12-12T20:33:44Z
Fund Accountant
  • Washington, DC
  • onsite
  • Permanent
  • 100000.00 - 150000.00 USD / Yearly
  • <p>Are you an <strong>Accountant with Big 4 auditing experience</strong>—particularly with private equity (PE) or venture capital (VC) clients—or a <strong>Fund Accountant</strong> for a PE firm? Are you ready to contribute to a <strong>fast-growing investment firm</strong> leading innovative financial strategies? We are seeking a <strong>Fund Accountant</strong> to help expand and enhance the firm’s accounting, reporting, and operations functions.</p><p>This role offers <strong>broad exposure</strong> to multiple aspects of finance and operations within a high-growth environment, allowing you to impact the firm's trajectory positively. Reporting directly to the <strong>CFO</strong>, the role works closely with leadership across all levels, making your contributions integral to organizational success.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee <strong>fund accounting operations</strong>, including capital calls, distributions, and quarterly/annual fund financial statements by working with fund administrators.</li><li>Support investment activities such as <strong>deal closings</strong> and realizations, ensuring smooth transaction execution.</li><li>Monitor compliance with <strong>credit facility requirements</strong> and coordinate with internal/external stakeholders.</li><li>Lead <strong>investment valuations</strong> and ensure consistent portfolio reporting standards.</li><li>Manage audit processes, prepare documentation, and provide timely support to auditors.</li><li>Review quarterly financial and capital account statements for accuracy.</li><li>Ensure annual <strong>federal and state tax compliance</strong>, coordinating with external tax preparers to meet deadlines.</li><li>Assist with <strong>regulatory filings</strong> and compliance reporting alongside the Chief Compliance Officer (CCO).</li><li>Lead budgeting, forecasting, and <strong>performance tracking</strong> for fund-level financial metrics.</li><li>Manage books and records for internal entities such as the management company and General Partner.</li><li>Address investor requests during <strong>fundraising</strong> and throughout fund lifecycles.</li><li>Partner on <strong>special projects</strong> alongside leadership, supporting growth and operational efficiencies.</li></ul><p><strong>Why Join Us?</strong></p><ul><li>Collaborate with leadership to <strong>elevate financial strategies</strong> and drive growth at a dynamic investment firm.</li><li>Gain <strong>broad exposure</strong> across finance, operations, compliance, and investor relations in a high-growth, fast-paced environment.</li><li>Contribute to exciting <strong>projects and initiatives</strong>, making a direct impact on the firm’s success.</li><li>Work in a <strong>motivated and innovative team culture</strong> committed to excellence and collaboration.</li></ul><p><br></p>
  • 2025-12-12T17:43:52Z
VP of Finance
  • Alexandria, VA
  • remote
  • Permanent
  • 145000.00 - 155000.00 USD / Yearly
  • <p>We are looking for an experienced and strategic VP of Finance to lead financial operations and planning for our organization. This role requires an experienced, detail-oriented individual who can drive financial strategy, ensure operational excellence, and maintain compliance with nonprofit regulations. The ideal candidate will play a pivotal role in shaping long-term financial goals while fostering a high-performing finance team.</p><p><br></p><p>Responsibilities:</p><p>• Provide strategic financial guidance to the Chief Operating Officer and senior leadership, ensuring alignment with organizational goals.</p><p>• Collaborate with the Finance & Audit Committee of the Board of Directors to deliver insightful financial analysis and updates.</p><p>• Develop and manage financial models and conduct scenario analyses to support new initiatives and growth strategies.</p><p>• Oversee daily accounting operations, including accounts payable, receivable, payroll, and banking relationships, ensuring accuracy and efficiency.</p><p>• Lead the annual budgeting process and partner with department heads to align resources with organizational priorities.</p><p>• Implement and maintain robust internal controls, policies, and procedures to safeguard assets and ensure financial integrity.</p><p>• Ensure compliance with all federal, state, and local financial regulations, as well as grant and contract requirements.</p><p>• Prepare and oversee timely filing of financial reports, including the organization's annual Form 990.</p><p>• Mentor and develop the finance team, cultivating a culture of collaboration, high performance, and continuous improvement.</p><p>• Evaluate and enhance financial processes by leveraging technology to improve scalability and efficiency.</p>
  • 2025-11-24T20:53:50Z
Receptionist
  • Baltimore, MD
  • onsite
  • Temporary
  • 17.00 - 19.50 USD / Hourly
  • Are you an organized, detail-oriented individual with excellent communication skills and a warm, detail oriented demeanor? We are seeking a Receptionist to join a dynamic office environment where every day brings opportunities to make a lasting impression. As the first point of contact for clients, visitors, and team members, the ideal candidate will be responsible for ensuring a seamless and positive experience while contributing to the overall efficiency of the workplace.   Key Responsibilities: ·      Greet clients, visitors, and employees with a positive, welcoming attitude. ·      Answer and direct phone calls in a detail oriented and courteous manner. ·      Manage scheduling, meetings, and conference room reservations. ·      Handle incoming and outgoing correspondence, including mail, email, and packages. ·      Maintain the overall cleanliness and organization of the front desk and lobby area. ·      Assist with administrative tasks such as data entry, filing, and ordering office supplies. ·      Provide support to various departments as needed.
  • 2025-12-10T22:34:19Z