We are looking for a dedicated and detail-oriented Concierge to join our team in Washington, District of Columbia. In this long-term contract role, you will be the primary point of contact for visitors and guests, ensuring their needs are met with exceptional service. Your key responsibilities will include managing front desk operations, handling inquiries, and fostering positive relationships with clients and service providers.<br><br>Responsibilities:<br>• Greet visitors and guests warmly, providing assistance and addressing their needs promptly.<br>• Coordinate check-in and check-out procedures to ensure a seamless experience.<br>• Manage reservations and handle booking requests efficiently.<br>• Act as a liaison between guests and various service providers to fulfill special requests.<br>• Address customer complaints or concerns with a detail-oriented approach and resolve them effectively.<br>• Communicate important messages or updates to guests and staff as needed.<br>• Maintain a secure and organized front desk environment, adhering to all procedures.<br>• Build and nurture strong relationships with vendors and facility managers to ensure smooth operations.<br>• Provide up-to-date travel and local area information to guests, enhancing their overall experience.<br>• Monitor and report any security or facility issues to the appropriate personnel.

• Proven experience in a customer-facing role, preferably in a concierge or front desk position.<br>• Strong communication skills, both verbal and written, with the ability to interact professionally.<br>• Familiarity with reservation systems and check-in/check-out procedures.<br>• Ability to handle multiple tasks efficiently while maintaining attention to detail.<br>• Proficiency in using office software and related technology for scheduling and communication.<br>• Demonstrated ability to resolve customer complaints and provide solutions promptly.<br>• Strong relationship-building skills to collaborate with vendors and service providers.<br>• Knowledge of local attractions, facilities, and travel information to assist guests effectively.

<h3 class="rh-display-3--rich-text">TalentMatch^®</h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>