We are looking for a Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity is based in Virginia Beach, Virginia, and is ideal for someone who combines strong communication skills with a service-oriented approach. In this role, you will connect with applicants, answer questions about program options, and coordinate next steps with campus partners to create a smooth and supportive experience from initial inquiry through program start. Responsibilities: • Engage with prospective students by phone and other approved outreach methods to explain program offerings, admissions steps, and expectations in a clear and supportive manner. • Coordinate and lead admissions interviews, assess applicant fit based on educational and career objectives, and recommend appropriate next steps in the enrollment process. • Manage prospective student activity from initial inquiry through application handoff, including responding to inbound inquiries, making outbound follow-up calls, and helping candidates stay on schedule for orientation and start dates. • Maintain accurate and timely records of conversations, application progress, and related admissions activity within the designated database. • Build and sustain a healthy enrollment pipeline through lead generation efforts, community engagement, referral development, and consistent follow-up with interested candidates. • Partner with financial aid teams, campus leadership, and other internal stakeholders to support a seamless transition from prospect to enrolled student. • Track daily recruiting performance, document outcomes, and participate in regular discussions with leadership to review progress and improve results. • Deliver a high level of student service while following admissions policies, regulatory expectations, and company standards in all interactions. • Complete additional responsibilities as assigned by leadership to support admissions and student onboarding efforts.

• 3+ years of experience in admissions, student support, recruiting, customer service, or a related field. • Ability to conduct and schedule interviews while managing a high volume of prospective student interactions. • Experience handling both inbound and outbound calls in a fast-paced, goal-driven environment. • Strong administrative skills, including application processing, accurate data entry, and database management. • Demonstrated ability to build rapport, communicate clearly, and provide detail-oriented support to prospective students. • Background in lead generation, community outreach, or referral-based recruitment activities. • Self-motivated approach with strong organizational skills and the ability to manage follow-up tasks effectively. • Commitment to maintaining compliance with established policies, procedures, and regulatory guidelines.

<h3 class="rh-display-3--rich-text">TalentMatch®</h3> Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.

Virginia Beach, VA
onsite
Temporary to Hire
19 - 22 USD / Hourly
We are looking for a Student Support Representative to guide prospective students through the admissions journey and help them take the next step toward enrollment. This contract opportunity is based in Virginia Beach, Virginia, and is ideal for someone who combines strong communication skills with a service-oriented approach. In this role, you will connect with applicants, answer questions about program options, and coordinate next steps with campus partners to create a smooth and supportive experience from initial inquiry through program start. Responsibilities: • Engage with prospective students by phone and other approved outreach methods to explain program offerings, admissions steps, and expectations in a clear and supportive manner. • Coordinate and lead admissions interviews, assess applicant fit based on educational and career objectives, and recommend appropriate next steps in the enrollment process. • Manage prospective student activity from initial inquiry through application handoff, including responding to inbound inquiries, making outbound follow-up calls, and helping candidates stay on schedule for orientation and start dates. • Maintain accurate and timely records of conversations, application progress, and related admissions activity within the designated database. • Build and sustain a healthy enrollment pipeline through lead generation efforts, community engagement, referral development, and consistent follow-up with interested candidates. • Partner with financial aid teams, campus leadership, and other internal stakeholders to support a seamless transition from prospect to enrolled student. • Track daily recruiting performance, document outcomes, and participate in regular discussions with leadership to review progress and improve results. • Deliver a high level of student service while following admissions policies, regulatory expectations, and company standards in all interactions. • Complete additional responsibilities as assigned by leadership to support admissions and student onboarding efforts.
2026-06-23T00:00:00Z

Student Support Representative Job in Virginia Beach, VA | Robert Half