<p>Our company is seeking a skilled IT Support Specialist to provide technical assistance and support to end users in Tucson, Arizona. This role will be responsible for troubleshooting hardware and software issues, maintaining system functionality, and ensuring timely resolution to technology-related challenges.</p><p>Key Responsibilities:</p><ul><li>Respond promptly to support requests via phone, email, and ticketing system</li><li>Diagnose and resolve hardware, software, and network issues for desktops, laptops, and peripheral devices</li><li>Configure, install, and maintain operating systems and applications</li><li>Assist users with password resets, account setups, and application access</li><li>Maintain documentation of issues, solutions, and best practices</li><li>Coordinate with IT team and vendors for equipment repairs and upgrades</li><li>Ensure compliance with company security policies and procedures</li><li>Provide guidance and technical training to staff as needed</li></ul><p><br></p>
