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Customer Service Representative
<p>A fast-paced office is in need of temporary assistance in a Customer Service Representative role. Position is located in Tucson, AZ and starts right away. Dynamic work environment with a great team!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve product or service issues promptly and professionally</li><li>Process orders, returns, and exchanges accurately</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Escalate complex issues to appropriate internal teams as needed</li><li>Provide product/service information and recommendations</li><li>Follow up with customers to ensure satisfaction and issue resolution</li><li>Meet or exceed performance metrics (response time, resolution rate, customer satisfaction)</li></ul>
<p><strong>Qualifications</strong></p><ul><li>High school diploma or equivalent</li><li>1+ year of customer service or call center experience preferred</li><li>Strong communication and problem-solving skills</li><li>Ability to multitask and manage time effectively</li><li>Proficiency with computers and CRM software</li><li>Positive attitude and customer-focused mindset</li></ul><p><strong>Preferred Skills</strong></p><ul><li>Conflict resolution and de-escalation skills</li><li>Attention to detail and accuracy</li><li>Ability to work in a fast-paced environment</li><li>Bilingual skills (English/Spanish)</li></ul><p><br></p>
<h3 class="rh-display-3--rich-text">TalentMatch<sup>®</sup></h3> <p>Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.</p> <p>Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. <a href="https://www.roberthalf.com/us/en/mobile-app" target="_blank">Download the Robert Half app</a> and get 1-tap apply, notifications of AI-matched jobs, and much more.</p> <p>All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <a href="https://roberthalf.gobenefits.net/" target="_blank">roberthalf.gobenefits.net</a> for more information.</p> <p>© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s <a href="https://www.roberthalf.com/us/en/terms">Terms of Use</a> and <a href="https://www.roberthalf.com/us/en/privacy">Privacy Notice</a>.</p>
  • Tucson, AZ
  • onsite
  • Temporary to Hire
  • 16 - 16 USD / Hourly
  • <p>A fast-paced office is in need of temporary assistance in a Customer Service Representative role. Position is located in Tucson, AZ and starts right away. Dynamic work environment with a great team!</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person</li><li>Resolve product or service issues promptly and professionally</li><li>Process orders, returns, and exchanges accurately</li><li>Maintain detailed records of customer interactions in CRM systems</li><li>Escalate complex issues to appropriate internal teams as needed</li><li>Provide product/service information and recommendations</li><li>Follow up with customers to ensure satisfaction and issue resolution</li><li>Meet or exceed performance metrics (response time, resolution rate, customer satisfaction)</li></ul>
  • 2026-05-28T00:00:00Z

Customer Service Representative Job in Tucson, AZ | Robert Half