<p>VACATION COVERAGE 11/23-12/3</p><p><br></p><p>Responsibilities:</p><p>• Welcome patients and visitors with professionalism, providing assistance and guidance as needed.</p><p>• Manage appointment scheduling, confirmations, and rescheduling while maintaining accurate records of cancellations or missed appointments.</p><p>• Verify insurance coverage and gather required information to support billing processes.</p><p>• Input and maintain precise patient data within electronic medical record systems such as Epic or Cerner.</p><p>• Handle billing tasks by collecting copays, managing forms, and ensuring accurate account reconciliation.</p><p>• Respond to inbound calls, addressing patient inquiries and redirecting them to appropriate departments.</p><p>• Assist with patient check-ins, ensuring all necessary documentation is completed.</p><p>• Support administrative tasks, including maintaining charts, graphs, and other patient-related records.</p><p>• Collaborate with healthcare staff to ensure seamless communication and workflow.</p><p>• Uphold confidentiality and compliance with medical regulations in all interactions.</p>
