<p>We are seeking an <strong>Onsite Desktop Support Technician</strong> for a <strong>contract-to-hire</strong> opportunity supporting a manufacturing environment in the Appleton, WI area. This is a hands-on role ideal for someone who enjoys variety, working directly with end users, and being out on the plant floor—not behind a desk all day.</p><p><strong>What You’ll Do</strong></p><p>No two days are the same. This role provides <strong>Level 1–2 deskside support</strong> for a mid-sized end-user population in a manufacturing setting, including:</p><ul><li>Provide PC, laptop, and device support for end users, including installations, setup, troubleshooting, and break/fix</li><li>Deliver hands-on deskside support throughout the facility, including the manufacturing/plant floor</li><li>Support printers, phones, peripherals, and technology connected to manufacturing equipment</li><li>Troubleshoot hardware, software, and device-related issues</li><li>Image, deploy, and swap out PCs and related equipment as needed</li><li>Document and prioritize tickets accurately in the ticketing system</li><li>Deliver excellent customer service while working closely with internal plant staff</li></ul><p><strong>Must-Have Qualifications</strong></p><ul><li><strong>2+ years of Desktop / End User Support experience</strong></li><li>Strong experience supporting <strong>desktops, printers, and end-user devices</strong> in a mid-sized environment</li><li>Comfortable being <strong>on your feet for a good portion of the day</strong> and working onsite</li><li>Proven <strong>customer service skills</strong>, including handling difficult or high-pressure situations professionally</li><li>Hands-on experience with <strong>hardware support and PC imaging</strong> (PC swaps, deployments, replacements)</li><li>Experience supporting a <strong>Microsoft environment</strong>, including <strong>Office 365 (Level 1 support)</strong></li></ul><p><strong>Why This Role</strong></p><ul><li>Onsite, hands-on technical work with real variety</li><li>Exposure to manufacturing technologies and environments</li><li>Opportunity to convert to full-time based on performance and business needs</li></ul><p>If you enjoy problem-solving, working directly with end users, and being a visible, trusted IT presence in a fast-paced environment, this role could be a great fit.</p>
We are looking for a skilled Desktop Support Analyst to join our team in Milwaukee, Wisconsin. In this Contract to permanent role, you will provide comprehensive technical support to end-users, ensuring a seamless computing experience across both Mac and PC environments. You will be responsible for troubleshooting hardware and software issues, maintaining network connectivity, and supporting office technology systems in a fast-paced and collaborative environment.<br><br>Responsibilities:<br>• Diagnose and resolve desktop, laptop, and network connectivity issues across Mac and PC devices.<br>• Assist users with Google Suite operations, including file conversions and basic functionality troubleshooting.<br>• Provide support for Microsoft Office 365 applications installed on individual machines.<br>• Maintain and troubleshoot Wi-Fi networks and printers to ensure consistent functionality.<br>• Guide users in utilizing the ServiceDesk ticketing system for efficient issue reporting.<br>• Collaborate with internal teams to triage and redirect Salesforce and Zoom-related issues.<br>• Track and manage IT assets while contributing to the development of a systematic asset management process.<br>• Support office transitions, including wiring and setup of new spaces.<br>• Deliver patient and user-friendly technical assistance to end-users in a sales-driven environment.<br>• Occasionally lift and handle equipment weighing up to 30 pounds as needed.
<p>We are looking for a dedicated Help Desk Analyst I to join our team in Waukesha, Wisconsin. In this contract position with the potential to become permanent, you will play a vital role in providing technical support and resolving IT-related challenges for users across various industries. This role offers the opportunity to enhance your skills while contributing to a dynamic and collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Provide timely and effective technical support to end-users, addressing issues related to printers, password resets, and device performance.</p><p>• Troubleshoot and resolve general IT problems, ensuring minimal disruption to workflow.</p><p>• Utilize AutoTask for managing service desk tickets and tracking contract-related activities.</p><p>• Offer guidance and assistance on Microsoft Windows 10 and Active Directory systems.</p><p>• Collaborate with team members to maintain consistent service delivery across multiple industries.</p><p>• Identify opportunities to improve processes and enhance the user experience.</p><p>• Perform basic troubleshooting tasks to resolve hardware and software issues.</p><p>• Support users with Azure-related inquiries, contributing to the team’s growth in this area.</p><p>• Document solutions and maintain accurate records of resolved issues.</p><p>• Stay informed about emerging technologies and best practices to improve support services.</p>
<p>Robert Half is recruiting for an Application Analyst with experience in ERP systems. The ERP Application Analyst is responsible for the ongoing support, maintenance, and enhancement of enterprise business applications, with a primary focus on construction management and service-based ERP systems. This role partners closely with business stakeholders, IT team members, and third-party vendors to ensure applications are stable, well-documented, and aligned with operational needs. The ERP Application Analyst also provides second-level application support and plays a key role in system testing, upgrades, and continuous improvement initiatives.</p><p><br></p><ul><li><strong>This is a Direct Hire position that will require an onsite work schedule. </strong></li><li><strong>Open to multiple locations in Wisconsin (Appleton - Madison - Milwaukee).</strong></li><li><strong>Must be located in Wisconsin. Relocation assistance is not being offered at this time.</strong></li><li><strong>This role is not eligible for sponsorship. </strong></li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Provide day-to-day support for enterprise applications, including construction management and service ERP systems.</li><li>Serve as a second-level support resource by troubleshooting application issues, analyzing root causes, and coordinating resolutions.</li><li>Collaborate with internal business users to understand functional requirements and translate them into system enhancements or configuration changes.</li><li>Work with external vendors and consultants to plan, implement, and support system upgrades, patches, and new functionality.</li><li>Perform functional testing of system changes, enhancements, and upgrades to ensure quality and reliability.</li><li>Create and maintain system documentation, including workflows, configurations, enhancements, and support procedures.</li><li>Monitor application performance and identify opportunities to improve system efficiency, usability, and user experience.</li><li>Assist with data analysis and reporting needs, including writing and maintaining SQL queries.</li><li>Support change management activities, including user communication and coordination of system updates.</li><li>Develop a strong understanding of business operations and processes to better support users and recommend technology improvements.</li><li>Provide guidance and training to end users to help them effectively leverage ERP functionality.</li></ul><p><br></p>
<p>We are looking for an experienced NetSuite Integration Analyst to lead and optimize NetSuite projects for our organization. This role requires a strong technical background to design, customize, and integrate scalable solutions that meet business requirements. As a Contract-to-hire position based in Milwaukee, Wisconsin, this is an excellent opportunity to demonstrate leadership in ERP systems and make a lasting impact.</p><p><br></p><p><strong>Please Note: This is an onsite role and the ERP is new to our client, so they hope for that onsite presence even though it's a cloud-based system in order to build the new Systems team up. If you are not willing to be in the office in Milwaukee, WI please do not apply!</strong></p><p><br></p><p><u>Responsibilities:</u></p><p>• Serve as the technical lead for NetSuite projects, ensuring successful implementation and system performance.</p><p>• Manage the execution of NetSuite projects, collaborating across teams to influence system architecture and design.</p><p>• Work closely with stakeholders to identify and refine technical and operational requirements.</p><p>• Develop advanced NetSuite customizations using SuiteScript, SuiteFlow, SuiteTalk, and SuiteBuilder.</p><p>• Design and implement scalable solutions, including custom modules, workflows, and integrations with platforms such as Salesforce, Viaesys, DataRails, Power BI, and Paycor.</p><p>• Oversee the maintenance and enhancement of existing NetSuite configurations and scripts to address issues and improve performance.</p><p>• Provide hands-on technical guidance during implementation cycles, system upgrades, and ongoing optimization efforts.</p><p>• Document technical solutions, configurations, and development workflows to ensure knowledge sharing and system sustainability.</p><p>• Perform additional tasks as needed to support the organization's technical and operational objectives.</p>
<p>We are seeking a detail-oriented and proactive EHR/Practice Management Systems Specialist to support and optimize our electronic health record (EHR) and practice management platforms. This role is critical in ensuring smooth operations, driving efficiency, and supporting organizational growth through system enhancements and integrations.</p><p><br></p><p>What You’ll Do</p><p><br></p><p>System Support & Maintenance</p><p>Provide end-user support by answering questions, troubleshooting issues, and communicating system changes or outages.</p><p>Document concerns and escalate as needed to leadership.</p><p><br></p><p>Data Management</p><p>Assist with insurance payer and chargemaster fee schedule data entry.</p><p>Follow data entry policies and business rules to maintain high-quality data.</p><p><br></p><p>System Optimization</p><p>Stay current on EHR capabilities and updates through learning platforms.</p><p>Recommend and implement optimizations for revenue-related areas, including charges, dictionaries (HCPCS, CPT, ICD-10), insurance verification, and clinical documentation.</p><p>Lead cyclical upgrades, customizations, and internal updates in collaboration with leadership.</p><p><br></p><p>Reporting & Analytics</p><p>Provide technical assistance in creating clinical and financial reports (ad-hoc and scheduled).</p><p>Partner with multiple departments to deliver actionable insights.</p><p><br></p><p>Implementation & Integration</p><p>Coordinate EHR implementation for new clinics and team members.</p><p>Collaborate across departments to ensure successful execution of integration projects.</p><p><br></p><p>Continuous Improvement</p><p>Identify and implement process improvements to enhance efficiency, scalability, and innovation.</p><p>Adapt to business growth and strategy, cross-training as needed.</p><p><br></p><p>Compliance</p><p>Follow all legal and regulatory requirements, including HIPAA guidelines, to maintain patient privacy.</p><p><br></p><p>What We’re Looking For</p><p><br></p><p>Bachelor’s degree in a business-related field or equivalent experience (minimum 6 years in a similar role).</p><p>Healthcare experience required.</p><p>4+ years working with EHR or practice management software preferred.</p><p>1–2 years in project management, performance improvement, or consulting preferred.</p><p>Strong professional presence, business acumen, and excellent communication skills.</p><p>Ability to work independently, prioritize tasks, and meet deadlines.</p><p>Proficiency in Microsoft Office applications, with advanced Excel skills (data import, mapping, cleanup, and export).</p><p>Ability to explain technical concepts to diverse audiences.</p><p>Basic math skills for insurance payment settings.</p>
<p>We are looking for an experienced CSI/ Syteline Consultant to join our team for a long-term contract position (with potential for hire) that offers the opportunity to work on impactful projects, collaborating with a skilled team to optimize and upgrade enterprise systems. The ideal candidate will bring extensive expertise in ERP systems, data migration, and application integration to ensure successful project execution. </p><p><strong>We will not entertain C2C applicants. Please do not apply. </strong></p><p><br></p><p>Responsibilities:</p><p>• Guide the upgrade from on-premises Syteline to Cloud Suite Industrial (CSI) systems, ensuring seamless transitions.</p><p>• Facilitate data migration processes, including testing and validation across multiple sites.</p><p>• Create and maintain system customizations, including reports, forms, and minor development tasks, to align with updated configurations.</p><p>• Collaborate with stakeholders to integrate systems such as Shopview and Paperless Parts for streamlined operations.</p><p>• Partner with the Finance team to update general ledger functionalities and payroll interfaces.</p><p>• Design and develop Power BI dashboards to enhance reporting and analytics capabilities.</p><p>• Provide support and troubleshooting for end-users during and after system upgrades.</p><p>• Ensure compatibility and functionality of all integrations within a multi-site environment.</p><p>• Work closely with cross-functional teams to address technical challenges and optimize system performance.</p><p>• Deliver training and documentation to support end-user adoption and understanding of new systems.</p>
<p>We are looking for a skilled Data Warehouse Analyst to join our team on a contract basis in Milwaukee, Wisconsin. In this role, you will play a pivotal part in developing and maintaining data solutions that support organizational analytics and decision-making. You will work closely with cross-functional teams to ensure data integration, accuracy, and accessibility using modern tools and methodologies. <strong>This is an ONSITE position in Milwaukee, WI with some flexibility for a hybrid schedule. If you are not local or are unwilling to work in an onsite capacity, PLEASE do not apply. </strong></p><p><br></p><p>Responsibilities:</p><p>• Design and implement data warehouse solutions to support business intelligence and reporting needs.</p><p>• Develop and maintain ETL processes to extract, transform, and load data from Oracle into Azure SQL Server.</p><p>• Collaborate with stakeholders and business analysts to gather requirements and translate them into actionable technical solutions.</p><p>• Optimize workflows and ensure efficient performance of the data warehouse environment.</p><p>• Validate and monitor data quality to ensure integrity and reliability.</p><p>• Create and maintain documentation for processes, architecture, and data models.</p><p>• Troubleshoot and resolve issues related to data integration and system performance.</p><p>• Utilize Azure Data Factory for data processing and workflow management.</p><p>• Apply Kimball methodology to design and maintain efficient data models.</p><p>• Support the ongoing improvement of data systems and analytics processes.</p>
