We are looking for an experienced Account Supervisor to support office services operations for a client site in Seattle, Washington. This Long-term Contract opportunity is ideal for someone who can lead daily activities, build strong client relationships, and ensure dependable service delivery in a detail-focused environment. The right candidate brings hands-on office services knowledge, communicates effectively with stakeholders, and helps guide newer team members toward success.<br><br>Responsibilities:<br>• Oversee day-to-day office services activities and maintain consistent, high-quality support for the client location.<br>• Serve as a primary point of contact for client stakeholders, addressing requests promptly and fostering a strong working relationship.<br>• Lead and support team members by providing direction, coaching, and practical assistance with daily assignments.<br>• Coordinate document handling tasks such as scanning, document intake, and related administrative support services.<br>• Manage mailroom-related operations, including distribution, tracking, and timely processing of incoming and outgoing materials.<br>• Monitor service levels, identify workflow issues, and implement improvements to enhance operational efficiency.<br>• Handle incoming calls through a multi-line phone system and ensure inquiries are routed accurately and effectively.<br>• Learn and perform additional reprographics support duties as needed through on-the-job training.

• Demonstrated leadership experience with the ability to guide a team in a client-facing setting.<br>• Prior background in office services, administrative operations, or a similar support environment.<br>• Legal industry experience is strongly preferred.<br>• Clear understanding of how to operate successfully as a vendor within a client organization.<br>• Strong communication skills with a proven ability to build and maintain client relationships.<br>• Ability to train, mentor, and support less experienced team members.<br>• Experience with document scanning, mailroom functions, or related records-handling tasks.<br>• Comfortable managing calls on a multi-line phone system in a fast-paced setting.

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