We are looking for a Senior Accounts Receivable Analyst to join our team in Scottsdale, Arizona. This Contract to permanent position plays a vital role in managing collections processes and ensuring the timely resolution of outstanding accounts. The ideal candidate will bring exceptional organizational skills and a proactive approach to improving collections efficiency and reducing accounts receivable delinquency. Join a fast-paced, growth-oriented company and contribute to its long-term success.<br><br>Responsibilities:<br>• Conduct thorough outbound collections efforts with a focus on delivering excellent customer service while adhering to company policies.<br>• Investigate and analyze accounts to prepare thoroughly for customer interactions and drive effective meetings.<br>• Collaborate with internal sales teams, cross-functional departments, and external customers to address and resolve collection challenges.<br>• Evaluate delinquent accounts, prepare detailed bi-weekly or monthly reports on high-risk accounts, and offer actionable recommendations for resolution.<br>• Generate and review reports related to bad debt, assist with invoice adjustments, credit memos, and other necessary account modifications.<br>• Participate in system improvement initiatives aimed at streamlining collection processes and enhancing operational efficiency.<br>• Perform in-depth analysis of current collection practices and recommend innovative process improvements.<br>• Work closely with cross-functional teams to identify process gaps, propose creative solutions, and explore opportunities for automation.<br>• Build strong collaborative relationships across departments to facilitate teamwork and problem-solving.

• A minimum of 5-7 years of experience in collections, preferably within the high-tech industry.<br>• Bachelor’s degree in Accounting, Business, or equivalent work experience.<br>• Familiarity with order-to-cash business processes, including quoting, order management, and billing.<br>• Excellent verbal and written communication skills, coupled with a customer-focused approach.<br>• Self-motivated and adaptable, with the ability to prioritize tasks in a fast-paced environment.<br>• Proficient in Microsoft Excel and experienced with tools such as Microsoft Dynamics, Oracle, Workday, or Salesforce.<br>• Strong problem-solving skills and a proactive mindset to address challenges creatively.<br>• Demonstrated ability to build collaborative relationships across teams and work independently or as part of a team.

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